2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: steering
84 reports, newest first. Show all
Steering, Suspension, Oct 31, 2003
HAD TO REPLACE RACK AND PINION POWER STEERING UNIT ON 2000 DODGE DURANGO WHEN VEHICLE ONLY HAD 48,800 MILES, ALSO, HAD TO REPLACE UPPER BALL JOINTS, WAS HARD TO KEEP VEHICLE ON THE ROAD WHEN HITTING ANY BUMPS. *LA
Steering, Suspension, Oct 29, 2003
WHEN DRIVING OVER SEVERAL BUMPS IN THE ROAD STEERING BECOMES DIFFICULT. WHEN THIS OCCURS, A SQUEAKING NOISE IS HEARD FROM THE FRONT END. AS A RESULT, CONSUMER HAS DIFFICULTLY CONTROLLING THE VEHICLE. *AK
Steering, Oct 29, 2003
TOOK VEHICLE TO DEALER FOR A NOISE IN THE STEERING - DEALER HAD TO REPLACE THE RACK & PINION BECAUSE THE LEFT TIE ROD END WAS BAD - IT ONLY HAD 34,305 MILES ON IT. *AK
Steering, Suspension, Oct 28, 2003
VEHICLE HAS EXCESSIVE PLAY IN THE FRONT WHEELS. CONSUMER SUSPECTS PROBLEM WITH UPPER BALL JOINTS. THIS PROBLEM IS OCCURRING ON BOTH SIDES OF THE VEHICLE, EVEN WHEN IT IS IMMOBILE. WHEN VEHICLE IS IN MOTION NOISE CAN BE HEARD IN FRONT OF VEHICLE. ALSO, STEERING IS VERY UNSTABLE WHEN VEHICLE IS MOVING AT MEDIUM TO HIGH SPEED. *AK
Steering, Electrical system, Seat belts, Oct 28, 2003
I BOUGHT A NEW DODGE DURANGO IN 2000 AND DESPITE TAKING GOOD CARE OF IT I HAVE HAD SEVERAL PROBLEMS. THE FIRST PROBLEM WERE THE SAFTY BELTS COMING UNCLIPPED FOR NO REASON AND THEN STICKING OPEN SO THEY COULDN'T BE RECLIPPED. THE MIDDLE SEATS THE MIDDLE SEATS TO NOT ALWAYS LATCH COMPLETELY DOWN AFTER BEING FOLDED UP, THE HEADLIGHT SWITCH IN THE STEERING COLUMN HAS A SHORT IN IT CAUSING THE HEADLIGHTS TO GO OUT WHILE I AM DRIVING AT NIGHT. I HAD TO BRING IT IN BECAUSE THE ENGINE LIGHT CAME ON AND WAS INFORMED THAT THERE WAS A DEFECTIVE PART THAT THE DEALERSHIP HAD BEEN NOTIFIED IN A BULLETIN. THEY REPLACED THE PART, BUT CHARGED ME FOR THE LABOR. THE LATEST PROBLEM IS A POWER STEARING PROBLEM THAT THE DEALERSHIP INFORMED ME THAT BECAUSE OF A LEAKY SEAL I HAVE TO REPLACE THE ENTIRE RACK AND PINION FOR ALMOST $900. I FEEL THAT THIS IS ABSURD ON A CAR THAT IS ONLY 3 YEARS OLD.*AK
Steering, Suspension, Oct 24, 2003
I HAVE ALWAYS HAD PROBLEMS WITH MY DURANGO SINCE ABOUT 12,000 (NOW HAVE 68,000). REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN (MOSTLY WHEN TURNING LEFT). NOW I AM TOLD THAT I MUST INVEST $750. FOR A NEW POWER STEERING RACK. I DON'T MIND PAYING FOR NORMAL WEAR AND TEAR, BUT THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME IT IS THE LEFT SIDE WITH THE PROBLEM. THIS JUST DOES NOT SEEM RIGHT. I HAVE ENJOYED MY DURANGO EXCEPT FOR THESE FRONT END PROBLEMS. I AM NOW TO THE POINT OF SELLING AT A LOSS SINCE I DO NOT FEEL SAFE DRIVING MY DURANGO. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER AT LEAST FOR THOSE WHO WILL STILL BE OWNING A DURANGO. *LA
Steering, Power train, Electrical system, Oct 20, 2003
TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM
Steering, Sep 23, 2003
THE CONSUMER RAN OVER A POTHOLE WHILE TRAVELING APPROXIMATELY 10 MPH. THE RIGHT FRONT TIE ROD "BUSTED" CAUSING THE ENTIRE STEERING SYSTEM TO FAIL. THE CONSUMER LOST CONTROL OF VEHICLE AND NARROWLY AVOIDED A COLLISION. *KG THE CONSUMER PULLED OUT FROM A STOP SIGN, TURNED RIGHT AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE, WHICH LEFT THE CONSUMER HALF IN THE ROAD OF ONCOMING TRAFFIC. THE VEHICLE DIDN'T MOVE. WHEN THE CONSUMER INSPECTED THE VEHICLE SHE SAW THAT THE TIE ROD HAD FALLEN OFF AND PUNCTURED THE RIGHT RIM AND CAUSED THE TIRE TO GO FLAT. *SCC *JB
Steering, Sep 15, 2003, crash
DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.
Steering, Aug 1, 2003
SINCE APRIL 2003, I HAVE EXPRESSED CONCERNS ABOUT THE STEERING ON MY 2000 DODGE DURANGO. ONE DEALER TOLD ME I NEEDED A TIROD, THEN A STEERING BOX. ANOTHER DEALER INFORMED ME THE CAR DID NOT HAVE A STEERING BOX (RACK AND PINION) AND THAT THE CAR WAS FINE. NOW I HEAR THAT I AM NOT THE ONLY ONE WITH COMPLAINTS ABOUT THE STEERING OF THESE VEHICLES.*AK
Steering, Equipment, Aug 1, 2003, crash
THE STEERING, SUSPENSION, AND WHEELS SUCK!!! ON MY 2000 DODGE DURANGO.N FEB. 15, 2003 WHILE DRIVING MY DURANGO, IT TOTALLY LOST CONTROL, CAUSING ME TO SIDE SWIPE ONE CAR, THEN CAUSE DAMAGE TO A SECOND AND THIRD CAR. I CONTINUE TO DRIVE A VEHICLE THAT I DO NOT FEEL SAFE IN. WITH FOUR CHILDREN I CAN NOT AFFORD TO PURCHASE ANOTHER CAR. IF I COULD GET OUT OF MY CONTRACT WITH DODGE AND TRADE IT IN FOR A SAFER SUV, I WOULD. WHEN RIDING I CONSTANTLY EXPERIENCE MY REAR WHEELS SLIDING TO MY RIGHT; THIS USUALLY HAPPENS WHENEVER I RIDE OVER POT HOLES OR BUMPS IN THE STREET, WHICH IS PRACTICALLY EVEY COUPLE DOZEN FEET IN THE CITY. MY DRIVING EXPERIENCE WITH MY 2000 DODGE DURANGO IS SO UNSATISFYING. PRIOR TO ME PURCHASING MY DODGE, I WAS THE OWNER OF NOT ONE, BUT TWO TOYOTA CAMRY'S. I MADE THE CHOICE NOT TO GO BACK TO THE TOYOTA DEALER TO PURCHASE AN SUV. INSTEAD, AS A TOKEN OF MY APPRECIATION TO MY COUNTRY. I THOUGHT IT WAS BEST TO PURCHASE AN AMERICAN MADE VEHICLE; YOU KNOW, KEEP THE MONEY AT HOME. EVERY DAY I QUESTIONED THAT THEORY. USUALLY I'M NOT THIS HARSH OF A PERSON, BUT WHEN IT COMES DOWN TO MY CHILDREN'S SAFETY; WELL, I GET PRETTY PISSED. WE LIMIT OUR LONG DISTANCE TRAVELING TIME. I TOTALLY DO NOT DRIVE WHEN ITS RAINING, UNLESS I ABSOLUTELY HAVE TO. ON HIGHWAYS I DRIVE AT LEAST 5-10 MILES UNDER THE SPEED LIMIT; FOR FEAR OF LOSING CONTROL. AND TO TOP THINGS OFF I HAVE THIS GRINDING TYPE NOISE UP AND AROUND MY AXLE THING; THAT NO ONE AT THE TWO DODGE REPAIR GARAGES SEEMS TO KNOW WHAT IT IS EXACTLY. I HAD MY BALL JOINTS REPLACED TWICE. ONE MONTH AFTER I GOT BRAND NEW BRAKES PUT ON, THEY STARTED TO SQUEAK. I WAS TOLD THAT THE MAJORITY OF DODGE SUV'S BRAKES SQUEAK, ITS JUST HOW THE MANUFACTURERS MAKE THEM; GO FIGURE. *AK
Steering, Suspension, Jul 28, 2003, crash
TROUBLE WITH STEERING, SUSPENSION. WHEN GOING OVER BUMPS, CAN LOOSE CONTROL OF THE VEHICLE, JUMPS ALL OVER THE ROAD. ALSO ON SLIPPERY ROADS HARD TO CONTROL AS WELL.
Steering, Suspension, Equipment, Jul 24, 2003
THIS COMPLAINT IS RELATED TO THE DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS AND CONTROL ARMS WEARING OUT PREMATURELY. AT 28,433 MILES I EXPERIENCED FRONT SUSPENSION PROBLEMS. THE LOCAL CHRYSLER DEALERSHIP COULD NOT FIND ANYTHING WRONG. AT 38,801 MILES "THEY" WERE ABLE TO PINPOINT THE PROBLEM AND REPLACED THE FRONT AND REAR SWAY BAR BUSHINGS AND INNER AND OUTER TIE RODS. AT 45,390 MILES THE PROBLEM REOCURRED AND THE TIE RODS, UPPER BALL JOINTS AND CONTROL ARMS WERE REPLACED AGAIN! AFTER READING THE RELATED ARTICLE ON YOUR WEBSITE, I WANTED TO EXPRESS MY CONCERN AND ENCOURAGE YOU TO FURTHER YOUR INVESTIGATION.*AK
Steering, Jul 23, 2003
STEERING MAKES POPPING NOISES WHEN TURNING RIGHT OR LEFT. STEERING HAS BEGUN TO FREEZE WHEN TURN TO THE RIGHT.MOSTLY OCCURS ON INTERSTATE ON/OFF RAMPS. *AK
Steering, Jul 22, 2003
VEHICLE'S STEERING GEAR AND IMMEDIATE SHAFT HAD TO BE REPLACED, DUE TO PART FAILURE , WHILE HAVING A ROUTINE INSPECTION DONE.
Steering, Jul 22, 2003, crash, fire
POWER STEERING
Steering, Jun 3, 2003, crash
WHILE TRAVELING ABOUT 30MPH ON A SIDE STREET HIT A DIP IN THE STREET AND THE PASSENGER SIDE WHEEL ASSEMBLY FELL OFF INTO THE STREET. *AK
Steering, Apr 28, 2003
THE STEERING PUMP AND RACK FAILED WHILE DRIVING AT 35 MPH. WHICH MADE THE VEHICLE DIFFICULT TO STEER. *JB THE POWER STEERING PUMP WAS REMOVED AND REPLACED ALONG THE STEERING RACK. *SCC
Steering, Suspension, Feb 25, 2003
CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC
Steering, Jan 22, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS
Steering, Air bags, Sep 16, 2002, crash
AT 55MPH CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A DITCH, AND VEHICLE ROLLED OVER. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Steering, Aug 13, 2002
STEERING WHEEL GRIP WORE DOWN, STEERING BECAME SLICK. DEALER REPLACED STEERING, AND 10,000 MILES LATER THE GRIP WORE DOWN AGAIN.*AK
Steering, Air bags, Apr 26, 2002
CONSUMER HAS HAD SEVERAL PROBLEMS WITH THE STEERING, THE RACK AND PINION, GEAR ASSEMBLY, STEERING COLUMN ASSEMBLY AND THE CLOCKSPRING HAVE BEEN REPLACED, EVEN AFTER THE RECALL REGARDING THE CLOCKSPRING ASSEMBLY, THE VEHICLE CONTINUES TO HAVE STEERING PROBLEMS, CONSUMER STATES THAT PRIOR TO THE CLOCKSPRING FAILING, THE STEERING WHEEL FREEZES UNTIL THE WHEEL IS FORCED PAST A POINT TO FREE IT. *SLC
Steering, Mar 12, 2002
WHEN VEHICLE GOES OVER A POTHOLE, THE STEERING WHEEL HAS A LOT OF PLAY, FEELING AS IF YOU ARE LOSING CONTROL OF VEHICLE. DEALER HAS INSPECTED THE VEHICLE.*AK
Steering, Aug 28, 2001
WHILE DRIVING INNER TIE ROD THAT GOES INTO STEERING MECHANISM WAS STRIPPED, CAUSING PASSENGER'S SIDE TIRE TO TURN OUTWARD TO RIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK