2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Mar 5, 2004
WHILE DRIVING ENTIRE FRONT END VIBRATED. THE VIBRATION WAS WORSE WHEN SPEED INCREASED. DEALERSHIP INDICATED THAT UPPER/LOWER BALL JOINTS HAD DISINTEGRATED AND NEEDED REPLACEMENT. *AK
Suspension, Mar 5, 2004
WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. ALS, STEERING WHEEL WOULD INTERMITTENTLY JERK AWAY FROM THE CONSUMER WITHOUT WARNING. *AK
Suspension, Mar 5, 2004
I DRIVE A 2000 DODGE DURANGO AND HAVE HAD MANY PROBLEMS SINCE I HAVE OWNED IT. BRKAES, TRANSMISSON AND UPPER BALL JOINTS, WHICH THEY DO NOT WISH TO FIX AND IT IS VERY SERIOUS PROBLEM. I HAVE CONTACTED MY DEALERSHIP AND HAVE HAD KNOW LUCK ON THEM FIXING IT. THEY TOLD ME THERE IS NO RECALL ON THE( BALL JOINTS ) BUT THEY KNOW IT HAS BEEN A PROBLEM FOR SOMETIME. YOU PAY BIG DOLLARS FOR A VEHICLE AND EXPECT SAFETY BUT ITS ALL ABOUT THE MONEY NOT THE CONSUMERS SAFETY OR NOT. NOR IS IT ABOUT THE COST WE HAVE TO PAY OUT FOR DEFECTS AND NOT NORMAL WEAR. I HOPE FOR MYSELF AND MANY OTHERS YOU LOOK CLOSELY INTO THIS MATTER AND FORCE THE MANUFACTURE TO RECALL THESE DEFECTS. THANK YOU FROM A VERY CONCERNED CONSUMER.*AK
Suspension, Mar 5, 2004
MY 2000 DODGE DURANGO HAS BAD BALL JOINTS. I WAS TOLD THEY ARE NOT BAD ENOUGH. HOWEVER, NOW I AM SEEING REPORTS OF DURANGOS CRASHING BECAUSE WHEELS ARE COMING OFF. HOW DO I KNOW IT IS SAFE TO DRIVE MY DURANGO? DO I HAVE TO WRECK TO GET MY VEHICLE FIXED PROPERLY? THERE IS ALSO NOISE AND NOW I AM CONCERNED ABOUT MY SAFETY AND MY FAMILY'S SAFETY.*AK
Suspension, Mar 5, 2004
I HAVE A 2000 DODGE DURANGO WITH THE UPPER BALL JOINT PROBLEM IN THE SUSPENSION. IT HAS BEEN AN ACTIVE PROBLEM FOR ABOUT THE LAST 40,000 MILES. I DO NOT HAVE THE MONEY TO FIX IT, NOR DO I BELIEVE IT'S MY OBLIGATION TO FIX IT. THERE SHOULD BE A RECALL, SINCE THIS IS A DESIGN ISSUE, AND DODGE SHOULD BE RESPONSIBLE FOR FIXING THIS SAFETY HAZARD. IT IS ALSO A NUISANCE SINCE IT CREATES A VERY LOUD SOUND ON TURNS AND BUMPS. MANY PEOPLE STARE AT MY DURANGO WHEN THEY HEAR THIS NOISE. IT DOESN'T HELP THEM SELL CARS! *JB
Suspension, Mar 4, 2004
BALL JOINTS WERE REPLACED IN THE PAST TWO WEEKS.*AK
Suspension, Mar 4, 2004
WHILE DRIVING 60 MPH A BANGING NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Suspension, Mar 4, 2004
WHEN TURNING THE VEHICLE IN EITHER DIRECTION A NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE WAS TAKEN TO DEALER FIVE TIMES, BUT DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. CONSUMER SUSPECTED THAT BALL JOINTS CAUSED THE NOISE. *AK
Suspension, Mar 4, 2004
CONSUMER WILL PROVIDE INFORMATION ON THE BALL JOINTS.
Suspension, Mar 4, 2004
WHEN DRIVING OVER BUMPS A SQUEAKING NOISE WAS HEARD COMING FROM THE FRONT END OF VEHICLE. CONSUMER SUSPECTED THE PROBLEM RELATED TO BALL JOINTS, BASED ON A TV REPORT. *AK
Suspension, Mar 4, 2004
DEALERSHIP INFORMED CONSUMER THAT FRONT UPPER BALL JOINTS WERE WORN OUT. CONSUMER WAS NOT HAVING ANY PROBLEMS AT THIS TIME. *AK
Suspension, Mar 4, 2004
WHILE DRIVING THE TIRES FELT AS THOUGH THEY WERE GOING TO SEPARATE FROM VEHICLE. AFTER DEALERSHIP INSPECTED THE VEHICLE THEY DETERMINED THAT BALL JOINTS FAILED. CONSUMER IMMEDIATELY PARKED VEHICLE UNTIL SOME REPAIRS WERE MADE. *AK
Suspension, Power train, Mar 4, 2004
AT APPROXIMATELY 55K (5/03) MILES I HAD TO SPEND $1662 FOR WORK ON MY DODGE DURANGO'S DIFFERENTIAL. IT HAS BEEN MY EXPERIENCE THAT THESE TYPES OF PROBLEMS DON'T COME UP UNTIL WAY OVER 100K+ MILES. THEN 11/03 IT WAS MANDATORY THAT I REPLACE ALL 4 BALL JOINTS. THIS ALSO DOESN'T SEEM RIGHT SINCE THE CAR ONLY HAD APPROXIMATELY 65K MILES ON IT AT THAT TIME. YOU WOULD THINK WHEN YOU TAKE YOUR AUTO TO THE DEALER FOR ALL ITS SCHEDULED MAINTENANCE AND HAVING SPENT $35K ON IT NEW, ONE WOULDN'T BE HAVING THESE SORTS OF EXPENSIVE PROBLEMS.
Suspension, Power train, Mar 4, 2004
2000 DODGE DURANGO. BOTH FRONT BALL JOINTS AND RIGHT FRONT WHEEL BEARING AND U JOINT HAVE ALL HAD TO BE REPLACED. THIS IS OWNED BY OUR BUSINESS, MYERS INSURANCE, INC. MILEAGE WAS 57898 WORK ON U JOINT WAS DONE 11-24-03 AT ROY'S DODGE
Suspension, Mar 4, 2004
I HAVE A 2000 DODGE DURANGO AND I AM HAVING AN ANNOYING SQUEAKING SOUND FROM THE FRONT END AND THOUGHT IT WAS MY SHOCKS, SO I HAD NEW SHOCKS INSTALLED AND IT DIDN'T FIX THE PROBLEM. I HEARD ON THE NEWS WHERE ALOT OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THAT IT HAS TO DO WITH THE BALL JOINTS GOING BAD. I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIRED DUE TO APPARENTLY THERE IS A DEFECT OR THERE WOULDN'T BE SO MANY PEOPLE HAVING THE SAME PROBLEM.
Suspension, Mar 3, 2004
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER WAS GETTING AN OIL CHANGE AND IT WAS DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK
Steering, Suspension, Mar 3, 2004
MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. ALSO, WHEEL BEARINGS AND THE INNER/OUTER TIE RODS NEEDED TO BE REPLACED. *AK
Suspension, Mar 3, 2004
BALL JOINTS HAVE WORN OUT PREMATURELY. *AK
Suspension, Mar 2, 2004
I HAD TO REPLACE A BALL JOINT ON A 2000 DODGE DURANGO WITH 23,000 MILES. I HAD TO TAKE IT UPON MY SELF AFTER READING THE ARTICLE IN USA TODAY.I HAVE ALSO CALL DODGE NATIONAL TWICE TO NO AVAIL.*AK
Suspension, Feb 29, 2004
WHILE CHANGING LANES AT NORMAL DRIVING SPEED, VEHICLE LUNGED TOWARDS THE SHOULDER OF THE ROAD AND NEARLY WENT OUT OF CONTROL. UPON EXAMINATION OF THE FRONT SUSPENSION, EXCESSIVELY WORN UPPER BALLS JOINTS WERE DETERMINED TO BE THE CAUSE OF THE PROBLEM. VEHICLE HAS ONLY 46,000 MILES ON IT. *JB
Suspension, Feb 26, 2004
AS I WAS DRIVING, THE WHEEL OF MY 2000 DODGE DURANGO CAME OFF THE CAR AND CAUSED THE CAR TO LOSE CONTROL AND LAND IN A DITCH. MY MECHANIC SAID IT WAS THE UPPER BALL JOINT.*AK
Suspension, Feb 26, 2004
CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *MR
Suspension, Wheels, Feb 24, 2004
TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB
Suspension, Feb 24, 2004
WHILE DRIVING 70 MPH FRONT DRIVER'S SIDE WHEEL BEARING SNAPPED. THIS CAUSED THE WHEEL TO DISCONNECT FROM THE VEHICLE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP TRIED TO REPAIR WHEEL BEARING ONCE BEFORE , BUT THE PROBLEM RECURRED. *AK
Suspension, Feb 23, 2004
WITHOUT WARNING, THE PASSENGER SIDE FRONT WHEEL FELL OFF OF MY 2000 DODGE DURANGO WHILE MAKING A RIGHT TURN AND TRAVELING AT APPROXIMATELY 5 MPH. THE VEHICLE HAS ONLY 40,000 MILES AND THE FAILURE WAS CAUSED BY A SEPARATION OF THE UPPER BALL JOINT. THE FAILURE CAUSED DAMAGE TO THE LOWER BALL JOINT, THE TIE ROD, THE FRONT AXLE, THE BRAKE LINE, THE WHEEL AND THE TIRE. THE INCIDENT OCCURRED WHILE I WAS DRIVING WITH MY 4 YEAR OLD DAUGHTER AND 1 YEAR OLD SON IN THE CAR. WE WERE 1/4 MILE FROM TAKING A RAMP TO THE RIGHT AND ENTERING A 65 MPH EXPRESSWAY. I COULD HAVE LOST ONE OR BOTH OF MY CHILDREN TODAY DUE TO CHRYSLER'S NEGLIGENCE.*AK *NM EA03-023