2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Dec 5, 2003
DURING A SCHEDULED MAINTENANCE APPOINTMENT DEALER FOUND THAT THE UPPER BALL JOINTS PREMATURELY WORE OUT, AND REPLACED THEM. CONSUMER SENT THE FAILED PARTS TO A GOVERNMENT AGENCY FOR REVIEW. *AK
Suspension, Dec 5, 2003
THE UPPER BALL JOINTS AND ONE LOWER BALL JOINT WORE OUT, AND DAMAGED THE FRONT TIRES. AN INDEPENDENT MECHANIC REPLACED THE BALL JOINTS. *AK
Suspension, Dec 5, 2003
UPPER BALL JOINT FAILURE AT VERY LOW MILEAGE. LOOKS LIKE THEY ARE BAD AGAIN AT 80,000. *JB
Suspension, Dec 4, 2003
WHILE DRIVING, THE CONSUMER CAN HEAR A POPPING NOISE IN THE FRONT RIGHT PORTION OF THE VEHICLE. THE CONSUMER IS A MECHANIC AND HAS DETERMINED THAT PROBLEM IS THE UPPER BALL JOINTS. THE VEHICLE WAS TAKEN TO THE DEALER WHICH FOUND NO PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH
Suspension, Dec 4, 2003, crash
WITHOUT WARNING THE FRONT SUSPENSION COLLAPSED. THIS OCCURRED WHILE THE DRIVER WAS DRIVING 25 MPH, CAUSING THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER. PLEASE ADD ANY ADDITIONAL INFORMATION. *PH EA03-023
Suspension, Dec 4, 2003
PURCHASED MY DURANGO NEW IN 2000. I DRIVE LESS THAN 12,000 MILES A YEAR AND CURRENTLY I AM AT 31,000 MILES AND MY WARRANTY IS UP. I FIND OUT THAT THE UPPER AND LOWER BALL JOINTS AND CONTROL ARM NEED REPLACING BECAUSE THEY ARE WEARING PREMATURELY. THIS WAS ALL UNDER NORMAL DRIVING CONDITIONS, NO OFF-ROAD OR ERRATIC MANEUVERING. I FEEL THESE PARTS ARE DEFECTIVE AND SHOULD BE COVERED BY DAIMLER. THE BALL JOINTS SHOULD NOT BE REPLACED AT 30,000 MILES. I HAVE NEVER HAD TO REPLACE BALL JOINTS ON ANY OTHER VEHICLES I HAVE OWNED IN THE PAST 19 YEARS. *NLM
Suspension, Dec 2, 2003
CONSUMER STATED BOTH FRONT UPPER BALL JOINTS WERE MAKING NOISE WHILE DRIVING AT ANY SPEED". VEHICLE WAS TAKEN TO DEALER ON THREE OCCASIONS, BUT NO PARTS WERE AVAILABLE. *AK
Suspension, Dec 2, 2003
LEFT SIDE WHEEL VIBRATED, AND SHOOK INSIDE OF THE WHEEL WELL WHILE TRAVELING ON THE HIGHWAY. CONSUMER TOOK VEHICLE TO INDEPENDENT SHOP. MECHANIC REPLACED BOTH UPPER BALL JOINTS AT OWNER EXPENSE OF $800.00.*AK
Suspension, Dec 2, 2003
WHILE DRIVING, THE CONSUMER NOTICED THE FRONT END RUMBLING WHEN TURNING RIGHT OR LEFT. *AK THE CONSUMER REQUESTED THAT DODGE COVER CHARGES. THE FRONT END REMAINED NOISY ALONG WITH A RUBBING SOUND. *SCC *JB
Suspension, Dec 2, 2003
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS FAILED PREMATURELY.*AK WHEN VEHICLE WAS SERVICED, CONSUMER WAS ALWAYS TOLD, EVERYTHING WAS O.K. *PH
Suspension, Dec 2, 2003
THE UPPER/LOWER CONTROL ARMS WOULD SQUEAK WHILE IN MOTION. UPON THE INSPECTION OF THE CONTROL ARM(S) BY THE DEALERSHIP, IT WAS DETERMINED THAT THE PARTS WERE BAD AND NEEDED REPLACEMENT. PRIOR TO THIS INCIDENT, THE UPPER CONTROL ARMS WERE REPLACED 3 TIMES DUE TO THE FAILURE. *AK THE CONSUMER FELT THAT THE CONTROL ARMS WOULD LAST LONGER IF THEY WERE ABLE TO BE LUBRICATED AND THAT THE TIRES NEED TO BE REPLACED EVERY 7-10 THOUSAND MILES DUE TO HE CONTROL ARM FAILURE. THE DEALERSHIP DID NOT COMPLETE THE ALIGNMENT WHEN THE CONTROL ARMS WERE REPLACED. *SCC *JB
Suspension, Nov 27, 2003
FRONT BALL JOINTS BEING REPLACED AT 63000 MILES. ONE SIDE WORE OUT THE OTHER SIDE ALMOST AS BAD. NO ACCIDENT, JUST HAD FRONT END NOISE CHECKED BY MECHANIC. *LA
Suspension, Nov 22, 2003
2000 DODGE DURANGO. POPPING SOUND COMING FROM SOMEWHERE AROUND THE STEERING COLUMN. HAVE TAKEN IT IN TO DODGE THREE TIMES AND THEY CANNOT "DUPLICATE" THE PROBLEM. SOUND OCCURS WHEN STEERING SLIGHTLY TO THE LEFT OR RIGHT. HAVE MENTIONED BALL JOINT ISSUE REPORTED ON THE NEWS AND I'M TOLD THAT CAN'T BE IT. MECHANICS AT DODGE REFUSE TO ADMIT THERE IS A PROBLEM WITH BALL JOINTS. PROBLEM CONTINUES. *LA
Suspension, Nov 20, 2003
BOTH UPPER BALL JOINTS ARE WORN OUT. *LA
Suspension, Nov 13, 2003
PE 03-032, FRONT SUSPENSION/BALL JOINT FAILURE: WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE FRONT WHEEL. VEHICLE WAS TAKEN TO A REPAIR SHOP, MECHANIC INFORMED THE CONSUMER THAT THE BALL JOINTS WERE WORN OUT.*AK
Suspension, Nov 13, 2003
WHEN DRIVING OVER BUMPS WOULD SHOOK. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC NOTICED THAT LEFT UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. HAD THE UPPER BALL JOINTS REPLACED.*AK
Suspension, Nov 13, 2003
2000 DODGE DURANGO...UPPER BALL JOINT WORE OUT AT 38,000 MILES. DEALERSHIP ORIGINALLY REQUESTED $1100.00 TO FIX. CALLED CHRYSLER'S CUSTOMER CARE LINE AND EXPLAINED PROBLEM AND THAT I FEEL I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. THEY AGREED TO PAY FOR THE REPAIR, LESS A $100 DEDUCTIBLE. *LA
Suspension, Nov 13, 2003
2000 DODGE DURANGO HAS BAD BALL JOINTS WITH ONLY 41000 MILES ON IT. *LA
Suspension, Nov 10, 2003
I HAD BROUGHT MY 2000 DURANGO INTO MY DEALERSHIP AND I HAD MY BALL JOINTS CHECKED, MY UPPER AND LOWER BALL JOINTS FAILED IN ADDITION TO MY FRONT TIRES BEING DAMAGED AS A RESULT. I WAS TOLD BY THE CHRYSLER DEALER THAT THEY COULD NOT FIX IT, THERE WERE 40,000 MILES ON THE VEHICLE. I ALSO SPOKE TO THE DISTRICT SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO TO HELP PAY FOR THE REPAIRS.*AK
Suspension, Nov 10, 2003
IN MARCH OF 2003 I TOOK MY 2000 DODGE DURANGO INTO GOODYEAR TO HAVE NEW TIRES PUT ON AND ALIGNMENT DONE. I WAS TOLD THAT ALIGNMENT COULD NOT BE DONE BECAUSE ALL FOUR CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED AND THE COST WOULD BE $2000. I THEN TOOK THE DURANGO TO MARSHALL MOTORS IN SALINA, KS, WHO IS THE DODGE DEALER FOR AN ALIGNMENT AND THEY SAID THE UPPER LEFT CONTROL ARM WAS BEYOND TOLERANCE AND MUST BE REPLACED AND ADVISED THE OTHER CONTROL ARMS WERE BEGINNING TO SHOW WEAR AND SHOULD BE REPLACED IN THE NEAR FUTURE. I HAD THE UPPER LEFT CONTROL ARM REPLACED AT THE COST OF $435.05 ON MARCH 25, 2003. IF THE PRESENT CONTROL ARE REPLACED WILL THE REPLACEMENT PARTS BE A REVISED PART OR WILL IT BE REPLACED WITH THE SAME FAULTY PART THAT WAS ORIGINALLY ON THE VEHICLE WHEN MANUFACTURED? ALSO, HAS THIS PART BEEN PERFECTED SO THE DANGER OF THIS HAPPENING AGAIN, AS OCCURRED ON THE ORIGINAL EQUIPMENT? IF REPLACEMENT OF FAULTY PARTS IS DONE AND THERE SHOULD BE A RECALL ON THE DODGE DURANGO, WILL I BE REIMBURSED FOR THE EXPENSES THAT I'VE INCURRED IN ORDER TO MAKE THIS VEHICLE SAFE? THANK YOU. *AK
Suspension, Nov 9, 2003
PURCHASED 2000 DURANGO W/70K MILES IN 5/01. COMPALINED ABOUT FRONT END SEVERAL TIMES, ROUGHNESS. ALSO TRANSMISSION NOT SHIFTING. AFTER A FEW WARRANTY REPAIRS AND SEVERAL COSTLY REPAIRS, TORQUE CONVERTER BRAKES WHEEL BEARINGS BRAKES AGAIN, THE VEHICLE WAS OUT OF WARRANTY AND THEY IMMEDIATELY SAID I NEED CONTROL ARMS AND UPPER AND LOWER BALL JOUINTS. I CANT AFFORD TO REPLACE THEM AT THIS POINT, I AM WAITING FOR THEM TO GO OUT WHILE I AM DRIVING DOWN THE FREEWAY. THIS CAR HAS HAD NUMEROUS PROBBLEMS. DOOR LOCK ACTUATORS, AC, HEATER,FUEL PUMP, WATER PUMP, STARTER COILS, THE LITTLE STUFF WAS ALWAYS FIXED UNDER WARRANTY AFTER AN ARGUMENT , NOW I AM READING ABOUT ALL THESE OTHER COMPLAINTS FROM PEOPLE WITH THE SAME PROBLEMS...THOUGHT YOU WOULD LIKE TO KNOW ABOUT ANOTHER PARTY W/ THE SAME PROBLEMS, SHOULD I SEND YOU THE RECEIPTS AND THERE NOTES FOR STUFF WEARING OUT?IS THERE YET A RECALL ON THESE BALL JOINTS AND BEARINGS SO MAYBE THEY WILL GET FIXED BEFORE I END UP IN A CRASH?*AK
Suspension, Nov 8, 2003
FAILURE OF A UPPER BALL JOINT AND FEAR OF SEPARATION ON A 2000 DODGE DURANGO WITH 55743 MILES, ALSO FAILUREOF LOWER BALL JOINT AND FEAR OF SEPARATION. BOTH RESULTING IN POSSIBLE PERSONAL INJURY. *AK
Suspension, Nov 5, 2003
WHEN THE VEHICLE HIT A BUMP IT JERKED OUT OF CONTROL. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO INDICATED THAT THE FRONT END NEEDED TO BE REPLACED. *NLM THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THE RIGHT. THE VEHICLE HAS WORN OUT THREE TIRES WITHIN THE LAST 14 MONTHS. *JB *NLM
Suspension, Nov 5, 2003
WHILE DRIVING 55 MPH ,THE LOWER BALL JOINT SNAPPED. AS A RESULT THE FRONT PASSENGER SIDE WHEEL HAD COME OFF AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THE CONSUMER WAS FORCED TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE AUTOBODY BUT THE PROBLEM HAS NOT BEEN RESOLVED. *AK CHRYSLER HAD NOT CONTACTED THE CONSUMER AT THIS POINT. *SCC *JB
Suspension, Nov 4, 2003
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK