2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Nov 4, 2003
UPPER AND LOWER BALL JOINST FAILED. *AK
Suspension, Nov 3, 2003
2000 DODGE DURANGO, HAD VEHICLE IN SHOP NUMEROUS TIMES TRYING TO TRACK DOWN A NOISE IN THE FRONT END WHICH WAS BECOMING INCREASINGLY WORSE. ON THIS DATE FOUND THE BALL JOINT WAS IN DANGEROUSLY BAD SHAPE AND WAS REPLACED. *LA
Suspension, Nov 1, 2003
I OWN A 2000 DODGE DURANGO WITH JUST 42,000 MILES ON IT AND THE UPPER BALL JOINTS ARE SHOT ALREADY! I HAVE READ MANY MORE COMPLAINTS OF THE SAME PROBLEM. RECALL!!!! *LA
Suspension, Oct 31, 2003
WHILE DRIVING OVER A BUMP ON THE ROAD AT ABOUT 30 MPH VEHICLE MADE A SQUEAKING NOISE. CONSUMER SUSPECTED THAT THE UPPER BALL JOINTS WERE WORN OUT. *AK
Suspension, Oct 31, 2003
WHILE DRIVING AT 45 MPH OR HIGHER VEHICLE SHIMMIED AND MADE NOISE. AN INDEPENDENT MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE WORN OUT, AND THEY WERE REPLACED. *AK
Steering, Suspension, Oct 31, 2003
HAD TO REPLACE RACK AND PINION POWER STEERING UNIT ON 2000 DODGE DURANGO WHEN VEHICLE ONLY HAD 48,800 MILES, ALSO, HAD TO REPLACE UPPER BALL JOINTS, WAS HARD TO KEEP VEHICLE ON THE ROAD WHEN HITTING ANY BUMPS. *LA
Suspension, Oct 30, 2003
WHILE DRIVING 5 MPH AND TURNING LEFT INTO A PARKING SPACE DRIVER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION. DEALER STATED THAT BALL JOINTS SEPARATED. THERE WAS NO INJURIES. *AK EA03-023
Suspension, Oct 30, 2003
I WAS TOLD IN MAY 2003 THAT MY 2000 DODGE DURANGO NEEDED UPPER BALL JOINTS REPLACED. I THEN TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY TOLD ME THE SAME THING. THEY TOLD ME THEY COULDN'T GET THE REPLACEMENT PARTS FOR AT LEAST A MONTH. WHEN I TOOK THE DURANGO TO THEM IN JULY, THEY THEN TOLD ME I NEED THE CONTROL ARMS REPLACED AS WELL. I WAS VERY UPSET BECAUSE MY VEHICLE ONLY HAD 41,799 MILES ON IT. I RESEARCHED THIS AND FOUND THAT BALL JOINTS SHOULD LAST AT LEAST 100,000 MILES. I EXPRESSED MY ANGER TOWARD THE DEALERSHIP AND THE MANAGER THEN TOLD ME I WOULDN'T HAVE TO PAY FOR THE CONTROL ARM, THAT CHRYSLER WOULD EAT THAT COST FOR ME. AT THAT POINT I HAD NO CHOICE BUT TO HAVE THE WORK DONE, FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. I SPENT 2 1/2 LONG MONTHS TRYING TO RESOLVE THIS ISSUE AND SPENT $490.00 TO REPLACE THE BALL JOINTS. I HOPE THIS REACHES YOU AND YOU CAN GET THIS RESOLVED FOR EVERYONE INVOLVED WITH THESE SIMILAR PROBLEMS. THANK YOU. ELAINA DOW. *LA
Suspension, Oct 30, 2003
PREMATURE REPLACEMENT REQUIRED FOR 2000 DODGE DURANGO UPPER AND LOWER BALL JOINTS (50,000 MILES). *LA
Suspension, Oct 29, 2003
WHEN GOING OVER A BUMP IN THE ROAD VEHICLE VEERS TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER BALL JOINTS.*AK
Suspension, Oct 29, 2003
WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD POPPING NOISE. THE CONSUMER PULLED OVER TO CHECK, AND SAW THAT FRONT BALL JOINTS BROKE. *AK EA03-023
Steering, Suspension, Oct 29, 2003
WHEN DRIVING OVER SEVERAL BUMPS IN THE ROAD STEERING BECOMES DIFFICULT. WHEN THIS OCCURS, A SQUEAKING NOISE IS HEARD FROM THE FRONT END. AS A RESULT, CONSUMER HAS DIFFICULTLY CONTROLLING THE VEHICLE. *AK
Suspension, Oct 29, 2003
LEFT UPPER BALL JOINT HAD TO BE REPLACED. *AK
Suspension, Oct 29, 2003
IT ALL STARTED WITH A SQUEEZING NOISE IN THE FRONT END, ONE DAY THE FRONT RIGHT END BALL JOINT COLLAPSED AND CAUSED THE FRONT RIGHT WHEEL TO COMPLETELY FOLD UNDERNEATH ITSELF AND CAUSED THE FRONT END TO COLLAPSE. THERE WAS ROUGHLY MILES ON THE VEHICLE AND IN VERY GOOD CONDITION. LUCKILY I WAS SIMPLY PULLING OUT OF MY DRIVEWAY AND NOT DRIVING DOWN THE HIGHWAY. NO ONE WAS HURT, BUT THE POTENTIAL FOR INJURY WAS ASTRONOMICAL. *LA EA03-023
Steering, Suspension, Oct 28, 2003
VEHICLE HAS EXCESSIVE PLAY IN THE FRONT WHEELS. CONSUMER SUSPECTS PROBLEM WITH UPPER BALL JOINTS. THIS PROBLEM IS OCCURRING ON BOTH SIDES OF THE VEHICLE, EVEN WHEN IT IS IMMOBILE. WHEN VEHICLE IS IN MOTION NOISE CAN BE HEARD IN FRONT OF VEHICLE. ALSO, STEERING IS VERY UNSTABLE WHEN VEHICLE IS MOVING AT MEDIUM TO HIGH SPEED. *AK
Suspension, Oct 28, 2003
THERE WAS SQUEAKING NOISE IN FRONT END. ALSO, THE RIGHT WHEEL SUSPENSION WAS LOOSE. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK
Suspension, Oct 28, 2003
2000 DODGE DURANGO BALL JOINTS. *AK
Suspension, Power train, Oct 28, 2003
WE OWN A 2000 DODGE DURANGO. WE EXPERIENCED VIBRATION IN THE FRONT AND STRANGE NOISES. MECHANIC CHECKED FRONT END OF VEHICLE. SAID THAT FRONT RIGHT UPPER BALL JOINT WAS DEFECTIVE TO THE POINT WHERE IT WAS UNSAFE TO OPERATE. HE SHOWED US THE ABNORMAL "PLAY" IN THE FRONT AND SAID THE WHEEL COULD EASILY SEPARATE FROM THE CHASSIS. HE REPLACED THIS BALL JOINT, BUT WARNED THAT THE OTHER THREE (CONSISTING OF LOWER AND UPPER BALL JOINTS ON LEFT SIDE, AND LOWER BALL JOINT ON RIGHT SIDE) ARE ALSO BAD AND WILL NEED REPLACING IN THE VERY NEAR FUTURE. ALSO SAID THE UNIVERSAL JOINTS IN THE REAR WILL NEED TO BE REPLACED IN THE NEAR FUTURE. THIS IS ALL AFTER WE SPENT MORE THAN $200 TO REPLACE REAR WHEEL AXLE BEARINGS. *AK
Suspension, Oct 28, 2003
I OWN A 2000 DODGE DURANGO WITH 50,000 MILES ON IT. (BOUGHT BRAND NEW). IN AUGUST I TOOK IT IN FOR SERVICE TO MY DEALERSHIP, AND TOLD THEM ABOUT A NOISE IN THE FRONT END. THEY CHECKED IT OUT, AND TOLD ME I NEED UPPER AND LOWER BALL JOINTS, AT THE COST OF $1500.00. I HAVE NOT YET HAD THEM REPLACED. I FEEL THAT THERE IS A MAJOR PROBLEM WITH DODGE'S BALL JOINTS, FROM THE RECENT TV REPORTS. I THINK THE FACTORY SHOULD RECALL THESE VEHICLES AND FIX WHAT IS NEEDED. I HAVE A STATEMENT FROM THE DEALERSHIP STATING THAT THESE BALL JOINTS NEED REPLACING, IF YOU NEED A COPY OF THAT, I WILL BE GLAD TO MAIL YOU ONE. THANKS, JOAN YUENGER. *AK
Suspension, Oct 28, 2003
THE FRONT END OF MY 2000 DODGE DURANGO HAS A SQUEAKING & POPPING NOISE EVERY IME YOU HIT A BUMP. IT HAS BEEN INSPECTED AND THEY STATED THAT THE UPPER BALL JOINTS ARE BAD. I SEEN A SPECIAL ON CBS NIGHTLY NEWS ON 10-27-03 AND THEY STATED THAT HE FEDS ARE INVESTIGATING THIS COMPLAINT AND ARE IN THE PROCESS OF GETTING A NATIONAL RECALL ON THIS ITEM. HOW LONG WILL THIS RECALL TAKE? THERE ARE SEVERAL LIVES AT RISK HERE.*AK
Suspension, Oct 28, 2003
UPPER BALL JOINTS ON 2000 DODGE DURANGO NEEDED REPLACING AT 65,000 .THE RIGHT SIDE UPPER BALL JOINT WAS NEAR COMPLETE FAILURE.*AK
Suspension, Oct 28, 2003
UPPER BALL JOINT FAILURE, REPLACED UPPER BALL JOINT. *AK
Suspension, Oct 28, 2003
NO WRECK - FIRST, COMPLAINED TO DODGE DEALERSHIP AND THEY REPLACED A "BELT" SAYING THAT'S WHAT IT WAS IN 2000 AFTER 22397 MILES, THEN I COULDN'T TAKE THE SQUEEKING ANY MORE IN 2001 AND HAD THE WHOLE UPPER CONTROL ARM ASSEMBLY REPLACED BY A LOCAL MECHANIC AT 41306 SINCE IT WAS OUT OF WARRANTY BY THEN. THIS MECHANIC WAS SHOCKED THAT THIS VEHICLE HAD TO HAVE THIS REPLACED, BUT FOUND IT WAS THE SOURCE OF MY "SQUEEK". CONTINUAL SQUEEK FROM ABOUT 17000 MILES UP TO WHEN FIXED AT 41306 MILES. SEEMS, IT'S STARTING TO DO IT AGAIN SOMEWHAT (NOT LIKE ORIGINAL PROBLEM THOUGH). NOW, NO ONE WILL WANT TO PURCHASE THIS VEHICLE AS A USED CAR, PLUS THE TRADE-IN VALUE WILL DROP DRAMATICALLY. *AK
Suspension, Oct 28, 2003
UPPER BALL JOINT FAILURE - UNDER 48,000 MILES...I WAS LUCKY, IN A WAY, MY TIRES WORE OUT AND WHEN I HAD THEM CHANGED I WAS TOLD THAT THE UPPER BALL JOINTS WERE READY TO BREAK. I CALLED THE DODGE DEALERSHIP AND ORDERED THE NEW ONES. I HAVE BEEN WAITING SIX WEEKS TO GET THEM IN. THEY STILL HAVE NOT CALLED ME BACK.*AK
Suspension, Oct 27, 2003
2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK