2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Sep 12, 2003, crash
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK WHEN MAKING A LEFT TURN FRONT END LOCKED CAUSING CONSUMER TO DRIVE INTO A DITCH.*TS
Suspension, Sep 12, 2003
THE DEALER WAS UNABLE TO REPLACE THE RIGHT UPPER BALL JOINT DUE TO LACK OF PARTS. THE CONSUMER STATED THAT THE VEHICLE HAD BEEN MAKING A NOISE. *AK *SCC *JB
Suspension, Sep 4, 2003
MY LEFT UPPER BALL JOINT IS EXTREMELY WORN AND THE TRUCK'S ONLY 3 YEARS OLD! I'VE SEEN ALL THE OTHER COMPLAINTS OF THIS SAME THING AND AM WONDERING IF SOMEONE HAS TO DIE BEFORE CHRYSLER IS FORCED TO FIX THIS PROBLEM.*AK
Suspension, Sep 4, 2003
WHEN THE VEHICLE WENT OVER BUMPS OR MADE TURNS THE FRONT SUSPENSION MADE LOUD NOISES. THIS OCCURRED AT ANY SPEED BUT WAS MORE NOTICEABLE AT SLOW SPEEDS. *SCC *NLM
Suspension, Sep 3, 2003
WHILE DRIVING AT 25 MPH, AND WITH NO WARNING FRONT SUSPENSION COLLAPSED, CAUSING THE DRIVER TO LOSE CONTROL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. *AK. EA03-023
Suspension, Sep 3, 2003
I OWN A 2000 DODGE DURANGO. I RECENTLY TOOK IT INTO MY MECHANICS TO HAVE THE BRAKES WORKED ON. MY MECHANIC THEN CALLED ME AND INFORMED THAT THE FRONT LEFT UPPER BALL JOINT WAS SEVERELY WORN AND NEEDED REPLACED AND THAT THE VEHICLE WAS VERY UNSAFE TO BE DRIVING. HE THEN EXPLAINED TO ME HE HAD SEEN AN ARTICLE REGARDING DODGE DURANGOS IN THE NEWS AND SHOWED ME THE ARTICLE WHEN I PICKED THE VEHICLE UP. LUCKILY THIS WAS DISCOVERED BEFORE I LOST CONTROL OF MY VEHICLE AND MY FAMILY OR I WERE INJURED. I GOT THE BALL JOINT REPAIRED BUT WHEN I READ THE NEWSPAPER THAT DODGE DURANGO WERE BEING INVESTIGATED FOR THIS I FELT FOR THE SAFEY OF OTHER DURANGO DRIVERS I NEEDED TO REPORT IT. MY MECHANIC IS DOUG ANDERSON OF ANDERSON'S AUTOMOTIVE 785-325-2609. THANK YOU. *AK
Suspension, Aug 29, 2003
I CANNOT ALIGN THE FRONT END OF MY 2000 DODGE DURANGO DUE TO EXCESSIVE BALL JOINT WEAR AT 44000 (+/-) MILES. I WAS TOLD THIS BY DODGE.*AK
Suspension, Aug 29, 2003
2000 DODGE DURANGO PREMATURE BALL JOINT FAILURE. *AK
Suspension, Aug 28, 2003
REFERENCE INVESTIGATION #PE03032. BALL JOINTS NEED REPLACING - PREMATURE WEAR. I HAD THE SAME PROBLEM WITH MY 1999 DURANGO AND FILED A COMPLAINT THEN. DEALER ONLY ADMITTED THEY WERE LOOSE AND REPLACED ON MY 1999 AFTER VEHICLE WAS IN AN ACCIDENT AND BALL JOINTS COULD BE REPLACED UNDER INSURANCE CLAIM.
Suspension, Aug 27, 2003
I HAD HEARD THAT THERE WAS A KNOWN ISSUE WITH THE DODGE DURANGO BALL JOINTS GOING OUT BEFORE 60,000 MILES. I TOOK THE SUV TO THE DEALER AND THEY TRIED TO TELL ME THERE WAS NOTHING WRONG. I WENT TO A DIFFERENT DEALER AND THEY REPLACED MY ENTIRE LOWER CONTROL ARMS.*AK
Suspension, Aug 26, 2003
BAD BALL JOINTS (UPPER AND LOWER) ON 2000 DURANGO. REF INVESTIGATION PE03032. *NLM
Suspension, Aug 22, 2003
WHILE DRIVING AT 3O MPH RIGHT FRONT WHEEL STARTED SHACKING, THEN THE WHEEL SEPARATED FROM THE UPPER BALL JOINT. DELAER HAS BEEN CONTACTED. *AK EA03-023
Suspension, Aug 22, 2003
2000 DODGE DURANGO UPPER BALL JOINT FAILED AND WHEEL SEPARATED FROM VEHICLE. VEHICLE WAS UNABLE TO BE DRIVEN. *AK
Suspension, Aug 22, 2003
WHEN THE CONSUMER TURNED THE VEHICLE LEFT OR RIGHT, THERE WAS A NOISE COMING FROM THE VEHICLE. *AK THE CONSUMER LATER LEARNED THE BALL JOINTS HAD FAILED. *JB
Suspension, Aug 19, 2003
THE LEFT SIDE WHEEL HAS VIBRATION, AND SHAKING INSIDE OF THE WHEEL WELL. WHILE TRAVELING ON THE HIGHWAY. *AK
Suspension, Aug 15, 2003
ALL FOUR CONTROL ARMS ON A 2000 DODGE DURANGO WERE WORN OUT ON THE VEHICLE.*MR THE UPPER LEFT CONTROL ARM WAS REPLACED AND THE CONSUMER FELT THERE SHOULD BE AN INVESTIGATION INTO THE MATTER. *PH *JB
Suspension, Aug 15, 2003
CONSUMER STATED WHEN TURNING LEFT OR RIGHT, MAINLY TO THE RIGHT THERE WAS A LOUD POPPING NOISE IN THE STEERING COLUMN. DEALER STATED IT WAS A PROBLEM WITH THE AXLE. *AK *PH *JB
Suspension, Aug 15, 2003
WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN NOTICED THE RIGHT UPPER BALL JOINT NEEDED TO BE REPLACED. *AK THE RIGHT UPPER BALL JOINT WAS REPLACED. DODGE DISPOSED OF THE OLD PART. THE CONTROL ARM BALL JOINT ASSEMBLY WAS REPLACED. *SCC *JB
Suspension, Aug 15, 2003
CONSUMER STATES BALL JOINTS WORE OUT PREMATURELY. DEALER NOTIFIED. *AK THE UPPER BALL JOINT ON THE PASSENGER SIDE HAD WORN OUT. THE UPPER BALL JOINT AND ARM WAS REPLACED. *SCC *JB
Suspension, Equipment, Aug 12, 2003
FRONT END BAD NOTICED UNEVEN FRONT TIRE WEAR AND REPLACED TIRES ALSO REPLACED FRONT ROTORS AND BRAKES ALSO SHOCKS FRONT END STILL HAS SHAKING PROBLEMS. BALL JOINTS ARE SUSPECTED DUE TO THE ABNORMAL TIRE WEAR ALSO HAD A 4 WHEEL ALLIGNMENT AND BALANCE DONE ALL SAID TO BE CORRECT. STILL HAVING THE SAME PROBLEM AFTER SPENDING ALOT OF TIME AND MONEY.*AK
Suspension, Aug 11, 2003
HEARD POPPING NOISE IN MY 2000 DODGE DURANGO AT 40,000. HAD IT LOOKED AT BY A MECHANIC THAT SAID HE COULD NOT FIND A PROBLEM. ALSO NOTICED POPPING UPON BRAKING WHILE PULLING A POP-UP CAMPER AND A 19' BOAT. WENT FOR A VIRGINIA INSPECTION RECENTLY AND FAILED DUE TO BAD UPPER BALL JOINT. IS SOMEONE GOING TO HAVE TO DIE BEFORE THIS PROBLEM IS TAKEN CARE OF?
Suspension, Aug 10, 2003, crash
WHILE TRAVELING AT HIGHWAY SPEED, THE TRUCK SUDDENLY VEERED TO THE RIGHT AND STRUCK A RETAINING WALL AND WENT INTO A SPIN. THERE WERE NO OTHER CARS ON THE ROAD AND THE WEATHER WAS CLEAR. UPON EXITING THE VEHICLE THE PASSENGER SIDE FRONT WHEEL AND SUSPENSION WERE SEPARATED FORM THE TRUCK. HAD THE TIRE OR WHEEL OR SUSPENSION FAILED PRIOR TO THE ACCIDENT OR WERE THEY DAMAGED AFTER IMPACT WITH THE BARRIER, I AM UNABLE TO TELL. WE HAVE NO EXPLANATION FOR THE SUDDEN LOSS OF CONTROL OF THE VEHICLE. THE TRUCK IS CURRENTLY IN POSSESSION OF ALLSTATE INSURANCE AGENCY AND VIN IS [XXX]. *NLM EA03-023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Aug 10, 2003
ON AUGUST 7 03 MY WIFE WAS TAKING KIDS AND HEARD A SOUND COMING FROM THE FRONT END AND TOOK THE DODGE DURANGO IN TO BE INSPECTED BUT IT DID NOT PASS AS THE UPPER CONTROL ARM BALL JOINT WAS BAD WE HAD BOUGHT IT IN JULY 29 00 AND THEY SAID WARRANTY WAS UP. THE DURANGO ONLY HAD ON 19126 MILES ON IT ALSO. AT THE TIME THIS WAS HAPPENING WE HAD 5 KIDS IN CAR. *NLM
Suspension, Tires, Aug 9, 2003
THE FRONT BALL JOINTS ARE LOOSE CAUSING THE TIRES TO WEAR OUT UNREASONALBE SOONER. THE FRONT UPPER BALL JOINTS NEED TO BE REPLACED AND CAN BECOME DANGEROUS. THE FRONT END MAKES NOISES AND FEELS UNSECURED AT TIMES.*AK I HAVE ASKED THE DEALER TO EXAM THE FRONT END AFTER PURCHASING THE VEHICLE. THE MACHANIC SAID EVERYTHING WAS NORMAL.
Suspension, Aug 9, 2003
EXCESSIVE WEAR - RIGHT UPPER BALL JOINT. *AK