2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Aug 8, 2003
PREMATURE WEARING OF UPPER BALL JOINTS ON 2000 DODGE DURANGO
Suspension, Aug 7, 2003
LOOSE FRONT UPPER CONTROL ARM BUSHINGS FOUND WHILE CHANGING OIL ON MY 2000 DODGE DURANGO. *PH
Suspension, Aug 7, 2003
HAD READ ABOUT THE COMPLAINTS ON DODGE DURANGO 1998-2003 MODELS WITH PREMATURE WEAR ON THE BALL JOINTS. HAVE JUST HAD TO REPLACE BOTH JOINTS BECAUSE THE CAR WAS SHAKING TERRIBLY ON THE HIGHWAY, AND IT IS ONLY 3 AND 1/2 YEARS OLD. THOUGHT THAT THIS WAS A LITTLE TOO SOON, BUT HAVE NEVER OWNED AN SUV AND AM ONLY FAMILIAR WITH NORMAL CARS. DO NOT USE MY DURANGO OFF ROAD, AND ONLY TOW A BOAT TWICE A YEAR. *PH
Suspension, Aug 7, 2003
BALL JOINT NOISE. *PH
Suspension, Service brakes, Hydraulic, Aug 3, 2003
I OWN A 2000 DODGE DURANGO SLT PLUS 4X4, WITH 27,000. MILES. (ORIGINAL OWNER)THE DRIVERS SIDE BALL JOINTS WERE LEAKING, THE DEALER SHIP REPLACED ALL 4 BALL JOINTS UNDER WARRENTY. THE STEERING HAD STARTED TO BECOME UNSTABLE. HOW EVER, THE FRONT BRAKE ROTORS HAD TO BE REPLACED BECAUSE OF CORROSION, AT MY EXPENSE.*AK
Suspension, Jul 31, 2003
CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. *PH
Suspension, Jul 30, 2003
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK
Suspension, Jul 30, 2003
CONSUMER STATES UPPER BALL JOINTS ARE WEARING PREMATURELY. DEALER NOTIFIED. *AK
Suspension, Jul 30, 2003
DEALER REPLACED BOTH UPPER AND LOWER BALL JOINTS AND ASSOCIATE CONTROL ARMS ON 2000 DODGE DURANGO R/T AT WHAT I THINK IS PREMATURE MILEAGE.*AK
Suspension, Jul 30, 2003
I'D LIKE TO RAISE A COMPLAINT REGARDING NHTSA ACTION NUMBER PE03032 - THE INVESTIGATION OF FRONT SUSPENSION BALL JOINTS WEARING OUT PREMATURELY. I JUST GOT WORD THAT MY 2000 DURANGO WITH 60,000 NEEDS TO HAVE THE BALL JOINTS (FRONT) REPLACED BECAUSE THEY ARE WORN. PLEASE RECORD MY COMPLAINT WITH THE OTHERS AS I FEEL THIS IS A DEFECT AND WOULD LIKE TO HAVE DODGE REIMBURSE ME FOR THE COST OF THIS REPAIR. THANKS
Suspension, Jul 30, 2003
HAD TO REPLACE UPPERBALL JONTS AT 50K MILES ON MY 2000 DURANGO. AFTER COMPLAINING OF NOISE AT 30K MILES. DEALER STATED COULD NOT FIND OR REPORT PROBLEM. WHEN TAKEN IN FOR NEW TIRES AND WHEEL ALIGNMENT, DEALER SAID THEY HAD TO REPLACE BALL JOINTS ON RIGHT SIDE. I FORGOT ABOUT MY NOISE COMPLAINT AND WOW, THE NOISE WENT AWAY WITH THE REPLACEMNT OF THE BALL JOINTS. NOW THE LEFT SIDE IS HAVING THE SOME NOISE AT 65K MILES.
Suspension, Jul 29, 2003
CONESUMER STATES FRONT HUB BEARING IS WEARING PREMATURELY , CAUSING A LOUD NOISE . DEALER NOTIFIED. *AK
Suspension, Jul 29, 2003
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK
Suspension, Jul 29, 2003
WHILE HAVING VEHICLE SERVICED CONSUMER WAS INFORMED THAT UPPER BALL JOINT HAD WORN PREMATURELY.*AK
Suspension, Jul 29, 2003
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK
Suspension, Jul 29, 2003
2000 DURANGO WITH 80,000 MILES. UPPER BALL JOINT FAILED CAUSING THE UPPER CONTROL ARM (AND DRIVERS SIDE WHEEL) TO SEPARATE FROM THE VEHICLE. THE TRUCK VIOLENTLY VEERED AND SKIDDED UNTIL IT CAME TO REST ON THE SIDE OF THE ROAD. LUCKILY THIS OCCURRED AT ONLY ABOUT 25 MPH, TWO MINUTES BEFORE, THE VEHICLE WAS AT HIGHWAY SPEEDS!*AK *NM EA03-023. UPDATED *JB
Suspension, Equipment, Jul 29, 2003
MY 2000 DODGE DURANGO HAS 48,000 MILES AND THE FRONT RIGHT UPPER BALL JOINT IS FAILING. MY DODGE DEALER ADVISED ME TO NOT TAKE THE VEHICLE OUT OF TOWN. THEY ARE UNABLE TO GET THE PARTS TO REPAIR IT. I HAVE A PRE PAID VACATION COMING UP THAT WILL NOW REQUIRE A CAR RENTAL. SOMETHING NEEDS TO BE DONE AND SOON.*AK
Suspension, Latches/locks/linkages, Jul 28, 2003
FRONT LEFT AXEL COLLAPSED WHILE DRIVING WITH MY 3 CHILDREN. CAR LOST CONTROL DUE TO LACK OF STEERING ABILITY. RIGHT FRONT AXEL NEEDED TO BE REPLACED 5 MONTHS LATER
Suspension, Jul 28, 2003
I ALSO HAD NEW TIRES PUT ON AND I WAS TOLD I NEEDED UPPER BALL JOINTS REPLACED ON MY 2000 DODGE DURANGO. IT SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE SHOULD BE A RECALL ON THIS BEFORE SOMEONE GETS SERIOUSLY HURT.*AK
Steering, Suspension, Jul 28, 2003, crash
TROUBLE WITH STEERING, SUSPENSION. WHEN GOING OVER BUMPS, CAN LOOSE CONTROL OF THE VEHICLE, JUMPS ALL OVER THE ROAD. ALSO ON SLIPPERY ROADS HARD TO CONTROL AS WELL.
Suspension, Jul 27, 2003
PURCHASED A USED 2000 DODGE DURANGO THROUGH A CHRYSLER AUCTION IN CONN. THROUGH ENTERPRISE CAR SALES IN JANUARY 2003. THEY ATTENDED THAT AUCTION ON OUR BEHALF. THE SUV HAD APRX. 35,500 MILES ON IT. CURRENTLY IT HAS 41,379 MILES ON IT. SINCE WE PURCHASED THE VEHICLE IT HAD BEEN PULLING TO THE RIGHT WHEN IT WENT OVER BUMPS ETC. BUT WE THOUGHT IT WAS JUST DUE TO BEING A SUV ON A TRUCK BODY. WE JUST BROUGHT IT INTO AN AUTOMOTIVE SHOP TO BE LOOKED AT AS IT SEEMED TO BE GETTING WORSE. WE HAD TO REPLACE THE RIGHT UPPER BALL JOINT. THE SHOP STRONGLY RECOMMENDED THAT WE NOT RISK DRIVING THE VEHICLE. WE REPAIRED THE DURANGO AT A COST OF APRX. $255.00. IT IS NO LONGER PULLING TO THE RIGHT. OUR VIN IS [XXX]. THE BALL JOINTS HAVE WORN OUT PREMATURELY AND WE WILL CONTINUE TO INCUR COST FOR ADDITIONAL BALL JOINT COST IN THE FUTURE , IN ADDITION WE HAVE CONCERN OVER SAFETY OF THE VEHICLE DUE TO THE BALL JOINTS. CHRYSLER SHOULD HAVE KNOWN OF THIS PROBLEM ON THIS SPECIFICALLY VEHICLE WHEN THEY SOLD IT THROUGH THE AUCTION. I WOULD LIKE CHRYSLER TO INSPECT ALL OF OUR BALLJOINTS AND REPLACE AS NECESSARY AND ALSO BE REIMBURSED FOR THE COST THAT WE HAVE JUST INCURRED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Jul 27, 2003
I PURCHASED A USED 2000 DODGE DURANGO AT LEE AUTOMALL, SACO, MAINE, ON 03-06-03. I WAS INFORMED A 150 POINT CHECK HAD BEEN PERFORMED AND THE BRAKES WERE NEW ON USED VEHICLES ON THEIR LOT. MY FIRST MAINTENANCE/OIL CHANGE WAS 04/03 AT LEE AUTOMALL, AUBURN, ME. I PROVIDED A CONCERN THAT THE FRONT BRAKES HAD BEEN SCWELL'G AT EACH SLOW DOWN OR STOP AND THAT BRAKE DUST WAS ACCUMULAT'G ON THE TIRE RIMS. THE BRAKES WERE CHECKED AND I WAS INFORMED THAT THEY WERE IN EXCELLENT CONDITION AND THAT THE SCWELL'G SOUND I WAS HEARING IS NORMAL PERFORMANCE DUE TO A NEW KIND OF BRAKE PADS THAT USED CAR DEALERSHIPS INSTALL ON USED VEHICLES. 2 DAYS AFTER THE FRONT BRAKES BEGAN TO SCWELL AGAIN AND BRAKE DUST WAS APPEAR'G ON THE TIRE RIMS. 2 WKS AFTER SVC/MAINTENANCE I NOTICED THAT EACH TIME I DROVE ACROSS A BUMP OR CEMENT BRIDGE THE DURANGO WOULD JOLT FROM ONE SIDE TO THE OTHER. WHEREBY, I HAD A DIFFICULT TIME CONTROL'G THE STEER'G. I BROUGHT THE DURANGO IN FOR SVC/MAINTENANCE ON 07/09/03 TO LEE AUTOMALL IN AUBURN, ME FOR F/U CARE. I EXPLAINED TO THE SERVICE REP THAT THE FRONT BRAKES CONT'D TO SCWELL AND THAT THE SUSPENSION WAS NOT PERFORM'G WELL. I EXPRESSED THAT IT WAS DIFFICULT TO MAINTAIN CONTROL OF THE STEER'G EACH INSTANCE THAT I DROVE OVER A BUMP OR CEMENT BRIDGE. I PHONED THE SERVICE REP ON 07/10/03 TO RECEIVE A STATUS ON THE VEHICLE. I WAS TOLD THAT ALL 4 SHOCKS (NO GOOD), 2 TIRES (WORN-NO TREAD), AND A SERPETINE BELT (CRACKED) HAD TO BE REPLACED. I OWNED THE DURANGO FOR 3 MONTHS AND I'M BEING TOLD THAT ALL 4 SHOCKS HAVE TO BE REPLACED. I PICKED THE DURANGO UP ON 07/12/03 AND ALL WAS WELL UNTIL 07/13/03. THE SHOCKS WERE REPLACED, TWO NEW TIRES, AND THE BRAKES--I WAS TOLD THAT THE BRAKES ARE IN EXCELLENT CONDITION, A GREAT AMOUNT OF PADD'G REMAINED AND THAT IT IS JUST A CHARACTER FLAW. AS OF 07/15/03 THE FRONT BRAKES CONTINUE TO SCWELL, BRAKE DUST COLLECTS ON THE RIMS AND I CONTINUE TO HAVE A DIFFICULT TIME HANDL'G THE STEER'G WHEN I DRIVE OVER A BUMP OR A CEMENT BRIDGE.*AK
Suspension, Jul 26, 2003
2000 DODGE DURANGO - UPPER AND LOWER BALL JOINTS FAILED IN THE FRONT SUSPENSION AND HAD TO BE REPLACED WITH ONLY 40,500 MILES. AFTER MANY COMUNICATIONS WITH THE AREA MAN FOR DAIMLER CHRYSLER THEY FINALLY PAID FOR THE REPAIRS. COST ON THIS REPAIR WAS ESTIMATED AT $1000. COSTLY REPAIR WITH THIS FEW MILES.*AK
Suspension, Jul 26, 2003
THERE WAS A LOUD SQUEAKING AND CLUNKING NOISE COMING FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO PULLED VERY HARD TO THE RIGHT. HAD IT ALIGNED TWO SEPARATE TIMES WITH NO NOTICEABLE DIFFERENCES. TOOK TO A ALIGNMENT SHOP, AND WAS TOLD THE UPPER BALL JOINT WAS LOOSE. THEY RECOMMENDED TAKING TO DEALER FOR WARRANTY WORK ON SUSPENSION BEFORE ALIGNMENT. DEALERSHIP MADE 'REPAIRS' TO FRONT AND REAR SUSPENSION (8-2002) NOW (7-2003), VEHICLE IS LEANING TOWARDS THE DRIVER SIDE WHILE PARKED. IT IS 2" LOWER ON DRIVER SIDE THEN PASSENGER SIDE. ALSO, NOW HEARING ANOTHER SQUEAKING SOUND FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO DIVES HARD WHEN IT HITS A BUMP AT 35-65+ MPH. ALMOST LOSE CONTROL OF VEHICLE. I DON'T FEEL SAFE DRIVING IT NOW AFTER HEARING ABOUT THE INVESTIGATION ON THE SUSPENSION. I HAVE A 2 YEAR OLD SON AND A BABY GIRL DUE AUGUST 30TH. ALL OF THE COMPLAINTS ONLINE SOUND IDENTICAL TO WHAT MY DURANGO IS DOING!*AK
Suspension, Jul 26, 2003
2000 DODGE DURANGO SLT--WHEN DRIVING AND HIT A SMALL CRACK OR BAD ROAD THE SUV GIVES A JERK IN THE FRONT LIKE IT IS PULLING TO EITHER SIDE REAL FAST CAUSING LOOSING OF CONTROL QUICKLY--IT IS VERY NOTICABLE--I JUST GOT THIS SUV LAST MONTH AND THERE IS SOMETHING WRONG WITH WHY THE CAR JUMPS OUT OF CONTROL WHEN YOU HIT A BAD SPOT IN THE ROAD--TRY TO DODGE THE BAD ROADS BUT IS IMPOSSIBLE!*AK