2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Wheels, Jul 22, 2003
UPPER BALL JOINTS FAILED ON MY 2000 DODGE DURANGO WITH 42,000 MILES. THIS IS SUPPOSEDLY A HEAVY DUTY TRUCK AND HAS NEVER TOWED ANYTHING NOR BEEN OFFROAD. ONLY LIGHT DUTY COMMUTER DUTY. THIS IS A VERY COMMON PROBLEM AND REPRESENTATIVE OF A DESIGN DEFECT. ENTIRE WHEEL ASSEMBLY CAN FALL OFF VEHICLE WHILE DRIVING.*AK
Suspension, Jul 22, 2003
TOOK MY 2000 DODGE DURANGO IN TO HAVE ABS SENSOR REPLACED AND WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED, AND THAT I WAS TAKING THE CHANCE OF HAVING A TIRE FALL OFF WHILE DRIVING IF NOT DONE SOON. I INQUIRED IF IT WASN'T UNUSUAL TO HAVE TO REPLACE UPPER BALL JOINTS AT 40,000 MILES AND WAS TOLD THAT IT WAS NOT. I ALSO ASKED IF DODGE WAS SELLING VEHICLES THAT HAVE TIRES FALLING OFF WHILE DRIVING AFTER 40,000 MILES AND WAS TOLD THAT THEY WERE NOT. *AK
Suspension, Jul 22, 2003
I HAVE A 2000 DODGE DURANGO. I READ WHERE THE GOVERNMENT IS INVESTIGATING THE UPPER BALL JOINTS ON THE FRONT SUSPENSION. MINE HVE BEEN REPLACED THREE TIMES. THERE IS A MAJOR DEFECT HERE.THE LAST TIME I TOOK IT IN THE STEERING WHEEL HAD STARTED TO WOBBLE. I DIDN'T KNOW WHAT IT WAS UNTIL I READ THE ARTICLE IN THE NEWSPAPER.
Suspension, Jul 22, 2003
I OWN A 2000 DODGE DURANGO. ON TWO DIFFERANT OCCASIONS I HAVE TAKEN MY DURANGO TO THE LOCAL DODGE DEALER TO HAVE THEM INVESTIGATE A POPPING SOUND IN THE FRONT END OF THE TRUCK. ON BOTH OCCASIONS THEY SAID THERE IS NOTHING WRONG AND THEY CAN'T FIND A PROBLEM WITH ANYTHING.*AK
Suspension, Jul 22, 2003
WHEN I HAD FRONT BRAKES PUT ON MY 2000 DURANGO LAST MONTH, IT WAS NOTED THAT THE BALL JOINTS NEED TO BE REPLACED. I HAVE 48,000 MILES ON THIS TRUCK.
Suspension, Jul 22, 2003
BACKING OUT OF DRIVEWAY TURNING WHEEL TO RIGHT FELT LIKE I HIT SOMETHING, GOT OUT AND LOOKED AROUND VEHICLE, FOUND NOTHING. BACKED INTO STREET, KNEW SOMETHING WAS WRONG, LOOKED AT FRONT TIRE ON PASSENGER SIDE, WHEEL WAS COCKED. CALLED TOW TRUCK AND CERTIFIED MECHANIC SAID BALL JOINT WAS BROKEN.*AK EA03-023
Suspension, Jul 22, 2003
WHEN GOING OVER RIPPLES OR BUMPS IN THE ROAD AT AROUND 15 TO 35 MPH, YOU CAN HEAR A STRANGE KNOCKING NOISE COMING FROM THE RIGHT FRONT SUSPENSION. ALSO, YOU CAN NOTICE THE LOOSENESS IN THE SUSPENSION WHEN GOING OVER RIPPLES WHEN MAKING A SHARP RIGHT TURN. A TOTAL OF 3 TIMES VEHICLE HAS BEEN IN SHOP (KIMS OF LAUREL). THE 1ST TIME I TOOK TO BE SERVICE, THE DEALER MADE A FALSE STATEMENT THAT THE ROTORS NEEDED TURNING (I WAS CHARGE FOR TURNING ROTORS WHEN THAT WASN'T THE PROBLEM. AFTER COMPLAINING, CHARGES WERE WAIVED). I WAS WITHOUT OUT VEHICLE THE 2ND TIME FOR A TOTAL OF 18 DAYS AND THE PROBLEM STILL WASN'T SOLVED. HAD TO TAKE VEHICLE BACK THE 3RD TIME AND AS SOON AS I DROVE OFF LOT, THE LOOSENESS AND KNOCKING NOISE WAS VERY NOTICEABLE WHEN GOING OVER BUMBS. PROBLEM STILL EXISTS. VERY UNHAPPY WITH SERVICE.*AK
Suspension, Jul 22, 2003
MY UPPER RIGHT BALL JOINT BROKE AND SEPARATED THE WHEEL FROM THE VEHICLE. FORTUNATELY, NO ACCIDENT ONLY BECAUUSE OF THE SLOW SPEED OF THE VEHICLE. THIS SEEMS TO BE QUITE A WEEK AND DANGEROUS LINK FOR A 2000 DODGE DURANGO WITH 40000 MILE AND NEVER WAS USED IN OFF ROAD. EA03-023
Suspension, Jul 22, 2003
2000 DODGE DURANGO. ON TWO OCCASIONS I HAD MY DURANGO IN FOR PREMATURE BALLJOINTS. THE LEFT UPPER AND LOWER HAD TO BE REPLACED AND THEN THE RIGHT AND LEFT TIE RODS. I WAS TOLD THAT THE TIERODS SHOULD HAVE BEEN REPLACED WHEN THE BALLJOINT WAS REPLACED. I ONLY HAD APPROXIMATELY 40,000 MILES ON MY CAR WHEN THEY WERE REPLACED. I HAD TO PAY $150 PLUS A CAR RENTAL FOR THIS REPAIR WHICH TOOK TWO DAYS BECAUSE THE DEALER DIDN'T HAVE THE PARTS IN STOCK.
Suspension, Jul 22, 2003
DEFECTIVE UPPER FRONT BALL JOINT - CHRYSLER HAS FAILED TO PROVIDE REPACEMENT PARTS FOR OVER 1 1/2 MONTHS. TRUCK IS UNSAFE TO DRIVE. HAS BEEN SITTING AT MY WORK IN THE BACK PARKING LOT FOR OVER A MONTH. LEFT UPPER BALL JOINT IS READY TO BREAK. I AM LUCKY THAT I WORK FOR A CAR DEALERSHIP AND WAS MADE AWARE OF THE PROBLEM BEFORE I GOT HURT.
Suspension, Jun 27, 2003
PREMATURE BALL JOINT FAILURE. THE BALL JOINTS ON MY 2000 DODGE DURANGO FAILED AFTER ONLY 54,445 MILES. *JB
Suspension, Wheels, Jun 6, 2003
NAR 06/06/2003 *MR WHILE DRIVING THE CONSUMER HIT A DIP IN THE ROAD AND THE WHOLE WHEEL ASSEMBLY FLEW OFF. CORRODED BALL JOINTS. *CB
Suspension, Jun 6, 2003
DRIVING DOWN THE ROAD ABOUT 30 MPH, I HIT A DIP IN THE ROAD AND THE WHOLE PASSENGER SIDE FRONT WHEEL ASSEMBLY (TIRE/WHEEL/STEERING KNUCKLE/BRAKE COMPONENTS) FLEW OFF. THE UPPER BALL JOINT BROKE. EA03-023
Suspension, Mar 20, 2003
AT MY 30,000 SERVICING I COMPLAINED OF A LOT OF CREAKING NOISES COMING FROM FRONT/BACK ESPECIALLY WHEN GOING OVER BUMPS, OR ACCELERATING/TURNING UP/DOWN SLIGHT INCLINES. DEALER "LOOSENED AND RE-TORQUED LEAF SPRING MOUNTING BOLTS". NOISE WENT AWAY. ABOUT 7 MONTHS LATER, THE NOISE RETURNED AND HAS WORSENED (NOW I AM OFF WARRANTY). TOOK IT TO A DIFFERENT DEALER, WHO SAID THAT THE ORIGINAL DEALER SHOULD HAVE REPLACED NOT JUST TIGHTENED LEAF SPRINGS DUE TO EXISTING SERVICE BULLETIN. ALSO, NEW DEALER CHARGED ME TO TEST DRIVE/DIAGNOSIS MY CAR. NOW THEY SAY "SWAY BAR BUSHINGS" NEED TO BE REPLACED. THEY HAVE ORDERED PARTS, BUT AT MY EXPENSE. I AM ONLY A FEW WEEKS OFF OF WARRANTY...THE NOISE IS MUCH WORSE, HAPPENS FRONT/BACK, STOP/GO, UP/DOWN-HILL, GOING OVER BUMPS. *JB
Steering, Suspension, Feb 25, 2003
CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC
Suspension, Dec 3, 2002
WHILE DRIVING THE VEHICLE. CONSUMER STATES' THE WHOLE RIGHT FRONT WHEEL ASSEMBLY BECAME DETACHED FROM VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS EA03-023
Suspension, Power train, Sep 17, 2002
WHILE DRIVING AT 40 MPH VEHICLE SUDDENLY CAME TO A HOLT. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. VEHICLE WAS TOWED TO DEALER. DEALER STATED IT WAS REAR ALIGNMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Service brakes, Hydraulic, Equipment, Aug 26, 2002
AT 32,000 WE HAD SEVERE SHAKING WHILE APPLYING BRAKES . WE TOOK OUR TRUCK IN TO HAVE IT LOOKED AT, SHOP SAID THAT FRONT BRAKE ROTORS WERE BAD AND HAD TO BE REPLACED, THEY COULD NOT BE TURNED . HAD THEM BOTH REPLACED WITH AFTER MARKET ROTORS . A/C CLUTCH ASSY REPLACED AT 39000 , AT 40000 MILES WE NOTICED A GROANING AND SQEAKING NOISE COMING FROM THE DRIVERS FRONT WHEEL WHEN EXITING THE VEHICLE ,AND NOTICED AN OILY SUBSTANCE ON DRIVEWAY UNDER TRUCK . WE HAD BOTH PROBLEMS LOOKED AT , FOUND 4 BAD BALL JOINTS 1 NEEDS REPLACING IMEDIATELY, ALSO RACK AND PINION SEALS ARE BAD . EST. $1700.00 TO REPAIR JOINTS AND RACK. BALL JOINTS ARE SEALED AND CANNOT BE GREASED , THEY SHOULD LAST ALOT LONGER THAN 40000 MILES .
Suspension, Jul 31, 2002
WHILE DRIVING VEHICLE GOES OVER A SMALL BUMP AND IT WILL SLIDE LEFT OR RIGHT. CONSUMER HAS A HARD TIME KEEPING CONTROL OF VEHICLE WHEN THIS HAPPENS. CONSUMER HAS VERIFIED THAT TIRES WERE ROTATED/ BALANCED AND PRESSURED CORRECTLY.*AK
Suspension, Service brakes, Hydraulic, May 21, 2002
WHILE DRIVING STEERING WHEEL WAS PULLING TO THE LEFT. STEERING WAS ALSO A LITTLE LOOSE. TOOK VEHICLE TO MECHANIC FOR BRAKE WORK, AND MECHANIC INDICATED BALL JOINTS WERE BAD. TOOK VEHICLE TO DEALER, AND HAD BALL JOINTS REPAIRED.*AK
Suspension, Engine and engine cooling, Power train, Structure, Vehicle speed control, Seats, Feb 5, 2002
CONSUMER STATES FENDER FELL OFF DRIVERS SIDE, DEALER INSTALLED TWO WHEEL WELL FASTENERS, CONSUMER STATES THAT RAIL DUST COVERS VEHICLE AT REAR, CONSUMER STATES RATTLING, SQUEAKING, CRUNCHING OR MOANING NOISE THROUGHOUT VEHICLE OVER BUMPS, DEALER REPLACED ANTI RATTLE CLIP, AND BOTH REAR LEFT SPRINGS, VEHICLE LUNGES FORWARD WITH BRAKE ON AT STOPS, DEALER FOUND THROTTLE VALVE WAS SCORED AND REPLACED VALVE BODY, TRANSMISSION HESITATES OR WILL NOT ENGAGE WHEN BRAKES ARE APPLIED, DEALER REPLACED ALL SEALS, CLUTCHES, AND CLEANED AND INSPECTED OVERDRIVE, SHIFT LINKAGE OUT OF ADJUSTMENT, ON SEVERAL OCCASIONS, ENGINE PINGS ON ACCELERATION, DEALER UNABLE TO DUPLICATE, CONCERNS WITH BROKEN REAR SEAT LATCHES AND SEAT NOT FLIPPING FORWARD, DEALER PERFORMED CLOCKSPRING SAFETY RECALL 01V153000. *TT
Suspension, Jan 10, 2002
AROUND 30,000 MILES, NOTICED INNER TREADS OF FRONT TIRES WERE GETTING LOW. HAD ALIGNMENT DONE AROUND 20,000 MILES AND THEY SAID IT WASN'T NECCESSARY. WENT FOR ANOTHER ALIGNMENT AT 44,000 BECAUSE INNER TREADS WERE NOW BALD. REPLACED TIRES AND HAD ALIGNMENT DONE. PROBLEM, RIGHT BALL JOINT IS JUST ABOUT HANGING OFF. BOOT COVER IS FULLY STRETCHED. MECHANIC CAN'T DO ALIGNMENT. DODGE SAYS NORMAL WEAR AND TEAR (OUT OF WARRANTY). I DON'T THINK SO, NOTICED ALIGNMENT PROBLEM FROM START. SEEMS DODGE FEELS PULLING IS NORMAL WHEN DRIVING.*AK
Suspension, Aug 31, 2001
VEHICLE FISHTAILS WHEN RIDING OVER RIPPLES AND BAD ROADS. DEALER ROTATED/BALANCED TIRES AND ALIGNED CAR. STILL MAKES YOU FEEL YOU ARE GOING TO LOOSE CONTROL ON BAD ROADS. TV PROGRAM SHOWED AN ACCOUNT OF A PROBLEM SIMILIAR TO MINE WHICH DEALT WITH A STEERING AND STABILIZATION DEFECT. WE NEARLY LOST CONTROL WHEN PULLING AN RV RECENTLY. DEALER DIDN'T KNOW WHAT ELSE TO DO ABOUT PROBLEM AT THE TIME. *AK
Suspension, Aug 13, 2001
WHILE DRIVING AT HIGHWAY SPEEDS AND GOING OVER A BUMP VEHICLE LOSES CONTROL. IT FEELS VERY UNSAFE TO DRIVE, IT FEELS LIKE VEHICLE IS GOING TO CRASH INTO NEXT VEHICLE. TOOK TO DEALER, AND THEY SAID ITS ONE OF THE CHARACTERISTICS OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Aug 13, 2001
PROBLEMS CONTROLLING STEERING, WHEN HITTING VERY SMALL BUMPS ON THE HIGHWAY. CAR TENDS TO JUMP AND SKIP HARD TO THE LEFT OR RIGHT, CAUSING THE DRIVER TO BE FORCED TO COMPENSATE HARD ON THE STEERING WHEEL TO KEEP THE BACK END OF THE CAR FROM FISHTAILING. PROBLEM KEEPS KNOCKING CAR OUT OF ALIGNMENT & HAS NOW CAUSED DAMAGE TO BOTH FRONT TIRES. HAVE BEEN ADVISED BY INDEPENDANT MECHANICS, THAT THE WRONG ROAD CONDITIONS (RAIN, SNOW ETC...) COULD VERY LIKELY CREATE A FATAL OUTCOME IF THIS PROBLEM IS NOT CORRECTED.*AK