2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Service brakes, Hydraulic, Jul 17, 2001
WHILE CONSUMER WAS DRIVING ON HIGHWAY AND WITHOUT ANY NOTICE VEHICLE STARTED TO DO 180 DEGREE TURN, AND THEN BRAKES WOULD STOP WORKING. HAS NOT CONTACTED DEALER. *AK
Steering, Suspension, Power train, Seats, May 14, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, May 10, 2001
WHEN CAR GOES OVER ANY BUMP IT MAKE A GROANING NOISE. SOUNDS LIKE MY 10 YEAR OLD PICKUP. IN THE SHOP 2 TIME. NOT FIXED. *AK
Suspension, Mar 5, 2001
THE VEHICLE CONSTANTLY DRIFTS TO THE LEFT AND RIGHT WHILE DRIVING, THE DEALER PERFORMED A FRONT WHEEL ALIGNMENT BUT THE CONSUMER STATED THAT THE PROBLEM PERSISTED, THE DEALER STATED THAT THE VEHICLE IS OPERATING AS DESIGNED. NLM
Suspension, Feb 13, 2001
VEHICLE PULLS TO RIGHT WHEN DRIVING AT ANY SPEED. ALSO, WHEN A BUMP IS HIT STEERING WHEEL FEELS FREE FROM DRIVER'S HAND. DODGE HAS BEEN CONTACTED. *AK
Suspension, Electrical system, Visibility, Tires, Equipment, Jan 31, 2001
WHEN DRIVING BETWEEN 60-70MPH VEHICLE WOULD VIBRATE. REAR WINDOW WAS NOT SEALED PROPERLY AFTER REPLACEMENT DUE TO A SCRATCH. DRIVER'S WINDOW REPLACED DUE TO REGULATOR DRAGGING. ELECTRICAL WIRES FOR AIR CONDITIONER WERE PINCHED AND FAILED TO WORK.*AK VEHICLE SOUNDS TO HAVE AN ELECTRICAL PROBLEM, WINDOWS HAVE FAILED, DOOR REGULATORS FAILED, BATTERY FAILED, AND WHILE DRIVING THE RPM, ODOMETER, AND TRIP METER ALL WENT TO ZERO. CONSUMER HAD TO REPLACE GOODYEAR TIRES, NO OTHER TIRE INFORMATION PROVIDED. *SLC
Suspension, Jan 14, 2001
VEHICLE HAS BEEN IN TO THE SHOP REPEATEDLY FOR FRONT END ALIGNMENT PROBLEMS. CURRENTLY WORKING WITH ATTORNEY UNDER CALIFORNIA LEMON LAW. VEHICLE HAD TWO FRONT DEFECTIVE TIRES THAT WERE REPLACED BY GOODYEAR. THE FRONT END HAS BEEN CONFIRMED BY TWO DIFFERENT DEALERSHIPS AS BEING OUT OF ALIGMENT FIVE TIMES NOW. VEHICLE INITIALLY PULLED HARD TO THE RIGHT AT FREEWAY SPEEDS. AFTER SUPPOSEDLY BEING REPAIRED BY THE DEALERSHIP, THE VEHICLE STARTED PULLING HARD TO THE LEFT AT FREEWAY SPEEDS. I FEEL THAT THERE IS A SAFETY ISSUE BECAUSE YOU HAVE TO SIGNIFICANTLY COMPENSATE "THE PULL" BY HOLDING THE STEERING WHEEL AT AN ANGLE. THE PULL OF THE VEHICLE IS DAMAGING THE FRONT TIRE THAT ARE CURRENTLY ON THE VEHICLE.*AK (TIRESIZE: 31-1050R15)( DOT NUMBER: TIRE SIZE: 31-1050R15 )
Suspension, Jan 2, 2001
RATTLE UNDER DASH THAT CAN BE HEARD IN BACKSEATS. DEALER UNABLE TO FIX PROBLEM AFTER 5 TRIES. *AK
Suspension, Oct 13, 2000
LOSE CONTROL OF THE STEERING, THE VEHICLE IS SWERVING ALL OVER THE ROAD. WE HAVE HAD IT TO THE DEALER MANY TIMES. THEY SAY THAT THIS IS CHARACTERISTIC OF THE DURANGO.*AK
Steering, Suspension, Oct 10, 2000
CONSUMER WAS TRAVELING 75MPH, ALMOST HIT ANOTHER VEHICLE ON THE SIDE OF BRIDGE. VEHICLE FELT LIKE SOMEONE WAS PULLING IT LEFT TO RIGHT. PROBLEM WAS INTERMITTENT, BUT HAPPENED ALOT. MANUFACTURER DIDN'T SEE IT AS A PROBLEM.*AK
Suspension, Equipment, Aug 11, 2000
AIR CONDITIONING BLOWS OUT HOT AIR. NEVER HAS BEEN THAT COLD. REAR END HAS A HOWLING NOISE BETWEEN 45 AND 55 MPH.
Suspension, Power train, Jun 19, 2000
WHILE DRIVING VEHICLE WOULD MAKE FUNNY NOISES IN THE FRONT DIFFERENTIAL. ALSO, WOULD PULL TO THE RIGHT IF STEERING WHEEL WAS LET GO & BRAKES NOT APPLIED. TOOK VEHICLE TO DEALERSHIP & INFORMED CONSUMER IT WAS A CASTER ADJUSTMENT & IT WAS ALREADY DONE. HOWEVER, PROBLEM STILL EXISTED. TOOK TO DEALERSHIP IN ARIZONA, AND INFORMED CONSUMER THAT IT WAS A DESIGN FLAW, AND MANUFACTURER KNEW ABOUT IT*AK.
Suspension, Power train, May 3, 2000
VEHICLE HAS SEVERE WHINING NOISE FROM REAR DIFFRENTIAL.ALSO HAS GRINDING/CLICKING NOISE TO DATE, REAR DIFFERENTIAL RING AND PINION HAS BEEN REPLACED (NOT FIXED); COMPLETE REAR END ASSEMBLY INSTALLED 05/01/00 (NOT FIXED), DEALER CONTACTED ME AND TOLD ME THEY WOULD "REBUILD THE NEW ASSEMBLY TO TRY TO CORRECT THE PROBLEM, AND WOULD NOT GIVE ME THE VEHICLE BACK UNTIL IT HAS BEEN CORRECTED." THIS IS 3 ATTEMPTS AT THE SAME PROBLEM, I.E., NEW GEAR SET; NEW REAR END ASSEMBLY; CURRENTLY REBUILDING THE NEW REAR END ASSEMBLY (WITHOUT EVER HAVING RETURNED VEHICLE TO ME WITH NEW REAR END INSTALLED). *AK