2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Jan 18, 2005
04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND WENT TO THE DEALER CLOSES TO HIM. OWNER WAS TOLD THAT THE NEXT APPOINTMENT FOR THE RECALL REPAIRS WON'T BE UNTIL THE END OF FEBRUARY, 2005. PROVIDE FURTHER DETAILS. *JB
Suspension, Jan 18, 2005
I HAVE BEEN HEARING A POPPING NOISE, ESPECIALLY WHEN I AM TURNING. I RECENTLY RECEIVED AN UPPER BALL JOINT EXTENDED WARRANTY NOTICE SO I TOOK MY VEHICLE TO A DODGE DEALER TO HAVE IT CHECKED OUT. I WAS TOLD THAT MY BALL JOINT AND A CONTROL ARM NEEDED TO BE REPLACED BADLY, BUT THE EXTENDED WARRANTY LETTER THAT I HAD JUST RECEIVED DIDN'T APPLY TO MY VEHICLE SINCE IT'S PAST THE 100,000. *NM
Suspension, Jan 17, 2005
WE RECEIVED A RECALL ON OUR DODGE DURANGO 2000 YEAR. NONE OF THE AREA DODGE DEALERS HAVE THE PARTS NEEDED FOR THE REPLACEMENT OF THE DAMAGED PART- BALL JOINTS. THEY ALSO DO NOT KNOW WHEN THE PARTS WILL ARRIVE DUE TO THE COMPANY NOT MANUFACTURING ENOUGH PARTS TO COVER THE RECALL. WE NEED THIS VEHICLE FOR TRANSPORTATION TO AND FROM WORK. *JB
Suspension, Jan 15, 2005
HAD MY 2000 DODGE DURANGO UPPER BALL JOINTS INSPECTED AND THEY ARE NEAR FAILURE. CONTACTED DODGE AND BECAUSE MY DURANGO IS NOT A 4X4 BUT A 4X2 IT IS NOT SUBJECT TO RECALL. IT IS THE SAME SEALED BALL JOINT THAT IS FAILING ON THE 4X4 SO WHY NOT PART OF RECALL?
Suspension, Jan 14, 2005
RECALL EXPANSION!! 2000 DODGE DAKOTA TWO WHEEL DRIVER TRUCK. IF THE 2WD DAKOTA HAS SAME UPPER BALL JOINTS WHY WERE THEY NOT INCLUDED IN THE RECALL? *BF *NM *SC *TC *JB
Suspension, Jan 13, 2005
DODGE DURANGO 2000 REPLACED UPPER AND LOWER BALL JOINTS. CONSUMER WANTS TO KNOW HOW THEY CAN GET REIMBURSED THROUGH CHRYSLER. *BF *JB
Suspension, Jan 13, 2005
RECALL CAMPAIGN: NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE APPOINTMENTS UNTIL APRIL, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS CAN FALL OFF. *NM
Suspension, Power train, Jan 12, 2005
OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" ON THE BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE NEXT AVAILABLE APPOINTMENT IS MARCH 16, 2005. *AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINTS. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER FOR THIS RECALL. OWNER TOOK THE VEHICLE TO THE DEALER FOR SERVICE. OWNER WAS TOLD THAT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP, HE WILL HAVE TO WAIT 4 WEEKS TO GET AN APPOINTMENT. THOSE WHO PURCHASED THEIR VEHICLES FROM THIS DEALERSHIP WERE BEING SERVICED ON A FIRST COME FIRST SERVE BASIS. *AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000," DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT HAS A CLICKING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. *AK
Suspension, Jan 11, 2005
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THERE IS A CLICKING NOISE AND SHAKING WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS, AND MAKING TURNS. *AK
Suspension, Jan 11, 2005
I OWN A 2000 DODGE DURANGO. IT IS NOT A 4X4 AND AS A RESULT IS NOT A PART OF THE RECENT UPPER BALL JOINT RECALL. MY VEHICLE HAS 66,000 MILES AND I HAVE HAD TO REPLACE MY FRONT TIRES TWO TIMES DUE TO UNEVEN TIRE WEAR. THE LAST TIME I REPLACED THE TIRES, LESS THAN A YEAR AGO, I HAD A FRON END ALIGNMENT DONE. THE THIRD SET OF TIRES IS NOW ALSO WEARING UNEVENLY. I AM ALSO HEARING A LOUD RATTLING NOISE THAT APPEARS TO BE COMING FROM THE FRONT END OR FRONT DOOR PASSENGER SIDE AREA. I DON'T KNWO IF THIS IS RELATED. I HAVE NOT CONTACTED THE DEALER, BECAUSE I HAVE BEEN TOLD THAT THEY WILL ONLY CONSIDER REPARING THE VEHICLE UNDER RECALL IF IT IS A 4X4. I WOULD LIKE TO HAVE THE FRONT END PROBLEM INSPECTED AND CORRECTED AND I WOULD LIKE TO BE RE-IMBURSED FOR AT LEAST THE LAST TWO FRONT TIRES I PURCHASED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST BOUGHT THE VEHICLE IN 2000, BUT I WAS UNAWARE OF THE POTENTIAL PROBLEM UNTIL I HEARD ABOUT THE RECALL.*AK
Suspension, Jan 10, 2005
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MAY IN ORDER TO REPAIR. THIS IS DANGEROUS BECAUSE THE FRONT WHEELS CAN FALL OFF.*AK
Suspension, Jan 7, 2005
THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE WHILE DRIVING 20 MPH. VEHICLE WAS TOWED TO THE DEALER. DEALER REPLACED BOTH THE LOWER AND THE UPPER BALL JOINTS.*AK
Steering, Suspension, Jan 6, 2005
WHILE GETTING AN OIL CHANGE MECHANIC INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *AK
Suspension, Jan 5, 2005
NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE APRIL 25, 2005. *AK
Suspension, Jan 4, 2005, crash
WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK
Suspension, Jan 4, 2005
DODGE DEALERSHIP CHARGED FOR RECALL RELATED ALIGNMENT TO MY VEHICLE. *AK
Suspension, Service brakes, Hydraulic, Jan 3, 2005
WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUSING IT TO SLUMP OVER. CONSUMER HAD THE VEHICLE SERVICED. HOWEVER, THE SAME NOISE COULD STILL BE HEARD. ALSO, THERE WAS VIBRATION FROM THE FRONT OF THE VEHICLE WHEN DRIVING. PROVIDE FURTHER DETAILS. *AK AFTER ALL THE REPAIRS THE VEHICLE STARTED VIBRATING. *TC
Suspension, Dec 29, 2004
NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Suspension, Dec 29, 2004
THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB
Suspension, Dec 28, 2004
A LOUD BANGING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONSUMER HAS CONTACTED THE DEALER FOR AN APPOINTMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Suspension, Dec 28, 2004
ON SEPT. 17, 2004, I TOOK MY 2000 DODGE DURANGO TO THE NORM REEVES DEALERSHIP IN TEMECULA, CALIFORNIA, FOR SOME WARRANTY WORK AND A 60,000 MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES, AND I AUTHORIZED THIS SERVICE. I LATER GOT A CALL AND WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED SERVICE. WHILE THIS SERVICE WAS BEING PERFORMED, APPARENTLY THE LEFT FRONT SPINDLE CAME OUT WHEN THE CALIPER BOLT WAS BEING REMOVED. I WAS TOLD THAT MY WHEELS COULD HAVE FALLEN OFF. THESE TWO REPAIRS CAME TO NEARLY $1,000.00. MY QUESTION IS: IS ANY OF THIS RELATED TO THE BALL JOINT MOISTURE LEAK THAT WAS RECENTLY PUBLICIZED BY YOUR ORGANIZATION? IF SO, HOW SHOULD I ATTEMPT TO GET REIMBURSEMENT FROM THE DEALERSHIP AND/OR DODGE? THANK YOU FOR YOUR ASSISTANCE! I AM A SINGLE PARENT, AND FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I HAVE NO AUTOMOTIVE KNOWLEDGE. *JB