2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Electrical system, Visibility, Latches/locks/linkages, Equipment, Dec 27, 2004
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Suspension, Dec 24, 2004
NOISE,POOR HANDLING.UNEVEN TIRE WARE. *AK
Suspension, Dec 23, 2004
BALL JOINTS FAILURE. CONTROL ARM REPLACED WITH POLYURETHANE. *BF THE CONSUMER STATED THAT SHE HAD THE UPPER BALL JOINTS REPLACED THREE TIMES. *TC *JB
Suspension, Dec 21, 2004
CONSUMER REPLACED THE BALL JOINTS IN AUGUST 2003. AS OF TODAY PASSENEGER'S SIDE BALL JOINTS NEED TO BE REPLACED. CONSUMER WAS FRUSTRATED. *AK *TT
Suspension, Dec 19, 2004, crash
APRIL L. RAY(SPOUSE), TOLD ME OF NOISE COMING FROM THE FRONT END OF THE VEHICLE, AROUND WHEEL WELLS, BEFORE I COULD HAVE THIS LOOKED INTO, TODAY(DECEMBER 19, 2004), MY WIFE WAS DRIVING DOWN WOODROW KAY RD. IN ROCKMART GA., AS SHE DROVE UP A SLIGHT INCLINE THAT BARED TO THE LEFT, SHE NOTICED THE DRIVER SIDE WHEEL STARTED TO WOBBLE, BEFORE SHE COULD GET OVER THE HILL, AND CLEAR OF ANY TRAFFIC, SHE HEARD A SNAP OR POP SOUND, THEN THE DRIVER SIDE WHEEL BOWED OUT AND SHE LOST CONTROL OF THE VEHICLE. WHICH IN AN INSTANT THREW HER ACROSS THE OPPOSITE LANE AND INTO THE EMBANKMENT ON THE OTHER SIDE OF THE ROAD. AFTER HITTING THE EMBANKMENT THE VEHICLE CAME TO A REST ON THE DRIVER SIDE BUMPER, THE DRIVER SIDE WHEEL WAS COMPLETELY BOWED TOWARDS THE REAR OF THE VEHICLE. THIS IS A CURRENT INSURANCE CLAIM, BUT WE ARE WAITING TO HEAR OF THE RESULTS, WHICH ALSO RESULTED IN TWO FALSE CITATIONS FOR HER DRIVING ABILITY. *JB
Suspension, Dec 15, 2004
CLANKING GRINDING NOISE IN FRONT END WHILE MAKING SLOW LEFT OR RIGHT TURNS.*AK
Suspension, Dec 13, 2004
WHILE DRIVING 55 MPH AND CHANGING LANES CONSUMER HEARD A LOUD POPPING SOUND. CONSUMER PULLED OVER AND FOUND THE FRONT PASSENGER SIDE TIRE WHEEL WAS TITLED OUTWARD. *AK
Suspension, Dec 13, 2004
SHORTLY AFTER PURCHASE OF VEHICLE, THE NEW FRONT END TIRES WERE WORN OUT AND A SQUEEKING NOISE WAS ASSOCIATED. T IRES LOST TRACTION IN TURNS CAN LEAD TO ROLLOVERS. RONT CONTROL ARM/UPPER & LOWER WERE REPLACED WITH 4 NEW TIRES. SQUEAKING IN FRONT END STILL NOTICEABLE AND UNREPAIRED.*AK
Suspension, Dec 11, 2004
THE FRONT BALL JOINT IS MAKING NOISES AND BLACK LOOKING SOOT ON TIRE RIMS. *JB
Suspension, Dec 10, 2004
WHILE DRIVING ON THE HIGHWAY 65 MPH CAR STALLED. CONSUMER LOST CONTROL OF STEERING AND BRAKES AS WELL. SHE THEN VEERED TO THE RIGHT SIDE OF THE ROAD COMING TO A STOP.*AK
Steering, Suspension, Power train, Air bags, Latches/locks/linkages, Dec 10, 2004
WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV). *AK
Suspension, Dec 10, 2004
MY 2000 DODGE DURANGO WAS DIAGNOSED WITH UNDERCARRIAGE PROBLEMS AND IN NEED OF BALL JOINT REPLACEMENT AND NUMEROUS OTHER PARTS IN BOTH FRONT TIRES. IN ADDITION, I HAVE REPLACED THE CV JOINTS ONCE ALREADY BECAUSE THEY WERE WORN OUT AND THEY ARE IN NEED OF REPLACEMENT AGAIN. THE BALL JOINTS ARE A CRITICAL PART OF THE SUSPENSION, STEERING, AND SAFETY OF ANY VEHICLE, PASSENGERS, AND OTHERS. IF THE BALL JOINTS SHALL FAIL, AS MANY HAVE INDICATED HAVE DONE ON DODGE DURANGO'S, THERE WOULD BE SERIOUS INJURY, DAMAGE, AND POTENTIAL DEATH FOR THOSE INVOLVED. I HAVE ALSO REPLACED THE TIRES TO DUE UNEVEN WARE, WHICH I HAVE BEEN TOLD COULD BE DUE TO THE BALL JOINTS. WITH THE HISTORY OF THE BALL JOINT PROBLEMS WITH DODGE DURANGOS, THERE SHOULD BE NO REASON DODGE DOESN'T RECALL THEM. DODGE'S LIABILITY AND CONSEQUENCE FOR NOT RECALLING THEM WILL BE FAR MORE DRAMATIC AND FINANCIALLY NEGATIVE AFTER MORE BALL JOINTS FAIL CAUSING MORE ACCIDENTS, INJURIES, AND DEATHS RESULTING IN LAWSUITS. FOR ONE WOULD HATE TO SEE ANYONE HURT OR KILLED DUE TO DODGE'S NEGLIGENCE. ESTIMATE TO FIX IS AROUND $1600 FOR THE BALL JOINTS IN THE FRONT END. THE CV JOINTS WILL ALSO NEED REPAIRING. SINCE THIS IS AN OBVIOUS DEFECT IN THE MANUFACTURING OF THE DURANGO, I DO NOT BELIEVE I SHOULD PAY FOR IT. DURANGO'S RECORD FOR INFERIOR UNDERCARRIAGE SHOULD BE ENOUGH FOR THE AUTO INDUSTRY TO DEMAND COMPENSATION TO ALL OWNERS OF THE DURANGO. THIS DOESN'T TAKE INTO ACCOUNT THE POTENTIAL PROPERTY DAMAGE AND PHYSICAL INJURIES OR DEATHS THAT HAVE BEEN OR WILL BE CAUSED BY THIS DEFECT IN THE DODGE DURANGO BALL JOINTS.*AK
Suspension, Dec 10, 2004
I HAD NOTIICE FOR SOME TIME THAT MY VEHICLE , A 2000 DURANGO HAD AN UNUSUSAL NOISE WHEN TURNING TO THE RIGHT ALONG WITH A "LOOSE" FEEL WHEN DRIVING ,ESPECIALLY WHEN ON A CURVE OR BUMPY ROAD. I TOOK MY VEHICLE TO A LOCAL DEALER TO BE CHECKED OUT AND THEIR FIRST RESPONSE WAS THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I HAD PURCHASED EXTENDED WARRANTY INSURANCE FOR THE VEHICLE SO THAT PAID FOR MOST OF THE REPLACEMENT COST BUT THAT DID NOT PAY ANYTHING FOR THE FRONT END ALIGNMENT REQUIRED AFTER THE BALL JOINTS WERE REPLACED. IT SEEMS REALLY UNUSUSUL THAT BALL JOINTS WHICH REQUIRE NO LUBRICATION AND CAN NOT BE LUBRICATED WOULD DETERIORATE SO RAPIDLY IN JUST 40000 MILES OF NORMAL OPERATION. AT THE TIME I ALSO WONDERED WHY THEY IMMEDIATELY DECIDED THAT THE UPPER BALL JOINTS WERE DEFECTIVE BUT I SEE FROM THE NEWS NOW THAT DAIMLER CHRYSLER HAS HAD A GOOD INDICATION THAT THEY DID HAVE A PROBLEM AND JUST HOPED TO KEEP ME QUIET. *AK
Suspension, Dec 10, 2004
(1) DRIVING VEHICLE, NORMAL SPEED, CROSSING RAILROAD TRACKS (2) UPPER BALL JOINT SEPARATED, ALLOWING RIGHT FRONT WHEEL ASSEMBLY TO COME FALL OUSIDE THE VEHICLE. FAILURE CAUSED LACK OF STEERING CONTROL OF VEHICLE UNTIL STOPPED. DAMAGE AFFECTED ALL RELATED PARTS OUTSIDE OF FRAME INCLUDING ABS SENSOR, UPPER AND LOWER CONTROL ARMS, TIRE WHEEL, WHEEL BERRINGS, AXEL, DRIVE SHAFT, BRAKE LINE, LOWER BALL JOINT, STEERING ARM, ETC. (3) ALL COMPONENTS REPLACED. *AK
Suspension, Dec 9, 2004
RIGHT UPPER BALL JOINT WAS WORN AND VERY LOOSE. *AK
Suspension, Dec 9, 2004
RIGHT UPPER BALL JOINT WAS LOOSE AND VERY WORN. *AK
Suspension, Dec 6, 2004
2000 DODGE DURANGO PREMATURE WEAR UPPER BALL JOINTS IN SEPTEMBER 2003 WITH ONLY 39,000 MILES THE DURANGO WAS DIAGNOSED WITH EARLY UPPER BALL JOINT WEAR. DODGE DEALERSHIP IGNORES SEVERAL REQUESTS TO ADDRESS THE PROBLEM. *AK DO WE HAVE TO WAIT UNTIL IT FAILS AND SOMEONE IS KILLED TO SOLVE, WHAT I NOW FIND, IS A COMMON PROBLEM?
Suspension, Dec 3, 2004
2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK
Suspension, Dec 3, 2004
2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK
Suspension, Nov 30, 2004
WHILE DRIVING 30 MPH FRONT END COLLAPSED. AS A RESULT FRONT WHEELS SEPARATED. *AK
Steering, Suspension, Power train, Nov 9, 2004
AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK
Steering, Suspension, Power train, Nov 2, 2004
SINCE DAY ONE THIS VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP, FROM TRANSMISSON PROBLEMS, STEERING , NOISES. I STOPPED BRINGING IN TRUCK AT 30,000 MILES WHEN MY WARRANTY EXPIRED, AND KNOW I JUST HAVE LIVE WITH IT.*AK
Suspension, Service brakes, Hydraulic, Oct 28, 2004
ON OCTOBER 26TH AT APPROXIMATELY 3:40PM MY WIFE, CARRYING OUR SIX CHILDREN, WAS DRIVING OUR 2000 DODGE DURANGO ON CHICAGO'S LAKE SHORE DRIVE WHEN THE RIGHT FRONT WHEEL POPPED OFF. FORTUNATELY THERE WHER NO INJURIES RELATED TO THIS POTENTIALLY FATAL MECHANICAL BREAKDOWN. OUR DURANGO HAS LESS THAN 75,000 MILES ON IT. IT IS OUR UNDERSTANDING THAT MANY DODGE DURANGOS HAVE EXPERIENCED THIS PROBLEM HOWEVER, NEITHER DODGE NOR THE NHTSA HAS DONE ANYTHING ABOUT IT. *AK
Suspension, Oct 25, 2004
2000 DODGE DURANGO IN WHICH THE BALL JOINT HAD TO BE REPLACED AT 53230 MILES. THEY WERE SO FAR GONE THAT THE MECHANIC DOING THE INSPECTION STATED THE DURANGO COULD NOT BE DRIVEN UNTIL THE NECESSARY REPAIRS WERE MADE BECAUSE IT WAS TO DANGREOUS TO DRIVE. I FEEL LUCKLY THAT THIS WAS CAUGHT BY THE MECHANIC DURING A OIL CHANGE, FOR WE WERE USING IT FOR A 1000 MILE VACATION THE FOLLOWING WEEK . THE COST OF REPAIR $760.57 BALL JOINTS WER R&R
Suspension, Oct 12, 2004
MY COMPLAINT IS SIMPLY THAT I CANNOT UNDERSTAND WHY YOUR AGENCY HASN'T ORDERED A RECALL CONCERNING DEFECTIVE BALL JOINTS ON 2000 DODGE DURANGOS, AND DURANGOS OF OTHER MODEL YEARS SO AFFECTED. THESE DEFECTS ARE HIGHLY DANGEROUS, AND HIGHLY COSTLY TO OWNERS. YOUR INACTION IS SIMPLY FACILITATING DAIMLER CHRYSLER'S CYNICAL POLICY OF IGNORING THE ISSUE AND HOPING THAT IT BLOWS OVER. IN THE ABSENCE OF A RECALL ORDER, I FAIL TO SEE HOW YOUR AGENCY IS PROTECTING AMERICAN TAXPAYERS. *NM