2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: suspension
513 reports, newest first. Show all
Suspension, Apr 26, 2004
-RATTLING NOISE STARTED ON THE FRONT OF VEHICAL. -UPPER BALL JOINTS WHERE FOUND BY A MACHANIC -NEW UPPER BALL JOINTS WHERE REPLACE ON BOTH LEFT AND RIGHT OF VEHICAL AFTER 65,000 AT A COST OF OVER $450.00. *AK
Suspension, Apr 23, 2004
I WATCHED THE SHOW ON CBS ABOUT DODGE DURANGO'S HAVING A PROBLEM WITH THE FRONT BALL JOINTS IN THEIR VEHICLES AND TO DATE THEY HAVE HAD 79 "INCIDENTS" RELATING TO THE FRONT END/BALL JOINTS AND CHRYSLER HAS NOT PUT OUT A RECALL FOR THE VEHICLE. I HAVE BEEN STATIONED IN GUANTANAMO BAY, CUBA FOR THE LAST THREE YEARS AND I FINALLY GOT A CHANCE TO TAKE MY 2000 DURANGO IN FOR SOME MUCH NEEDED WORK SINCE ARRIVING BACK IN THE STATES. I TOLD THEM I HAD NOISE COMING FROM THE FRONT END OF MY VEHICLE. WE HAVE HEARD THIS NOISE FOR ABOUT SIX MONTHS AND THEN I SAW THE SHOW IN CBS ABOUT THREE WEEKS AFTER ARRIVING BACK IN THE STATES. LOW AND BEHOLD, YOU CAN ADD OUR VEHICLE TO THE LIST OF PROBLEMS. WE HAD TO HAVE ALL OUR FRONT BALL JOINTS REPLACED ALONG WITH OTHER FRONT END WORK. THANK GOODNESS I GOT THE EXTENDED WARRANTY, OR I WOULD HAVE PAID OVER $1,000 FOR SOMETHING CHRYSLER SHOULD BE RECALLING. WE REALLY ENJOY OUR DURANGO, BUT WE WILL THINK TWICE ABOUT BUYING ANOTHER DODGE WHEN THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS.*AK
Suspension, Apr 22, 2004
BALL JOINTS HAVE FAILED AND VEHICLE HANDLES ERRATICALLY. DOES NOT MAINTAIN A STRAIT LINE WHILE DRIVING.*AK
Suspension, Latches/locks/linkages, Apr 20, 2004
UPPER BALL JOINTS FAILED ON VECHILE.*AK
Suspension, Apr 20, 2004
WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINT FAILED. *AK CONSUMER EXPERIENCED PROBLEM TWICE. FIRST PROBLEM OCCURRED 2 YEARS AFTER PURCHASE THE TIRES UNEVEN AND WENT BALD. CONSUMER FIRST THOUGHT THAT IT WAS AN ALIGNMENT PROBLEM WITH THE WHEELS. CONSUMER CALLED DEALER AFTER HEARING AN ANNOUNCEMENT ON TV REGARDING PROBLEMS ASSOCIATED WITH UPPER BALL JOINTS ON VEHICLE. DEALER RECOMMENDED CONSUMER TO REPLACE THE UPPER CONTROL ARM. *LA
Suspension, Apr 20, 2004
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT, AND MECHANIIC DETERMINED THAT BALL JOINTS NEEDED REPLACING. *AK *NM
Suspension, Apr 20, 2004
WHILE HAVING THE VEHICLE SERVICED THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
Suspension, Apr 19, 2004
UPON EXAMINING THE TIRES TO FIND CAUSE OF PULL WHILE DRIVING NOTICED EXCESSIVE WEAR ON THE INNER TREAD OF THE RIGHT FRONT TIRE. WHEN LOOKING UNDER THE VEHICLE, NOTICED THE UPPER RIGHT BALL JOINT NEARLY COLLAPSED. TOOK TO DEALER AND THEY CONFIRMED, NEEDS REPLACING AS IT IS PREMATURELY WORN. VEHICLE HAS JUST 50,000 MILES AND NONE OF THE MILES ARE OFF ROAD. THEY ARE HIGHWAY AND BACK/FORTH TO WORK MILES ONLY. *AK
Suspension, Apr 17, 2004
HAD TO REPLACE THE UPPER BALL JOINT ON MY 2000 DODGE DURANGO. WAS INFORMED THAT THE WHEELS WERE ABOUT TO SEPERATE FROM THE VEICLE, WHICH PUT ME, MY HUSBAND AND TWO CHILDREN IN SEVER DANGER. I HAVE THE PARTS OF THE DEFECTIVE PRODUCT THAT WAS GIVEN BACK TO ME WHEN THE VEICLE WAS SERVICED. *AK
Suspension, Apr 15, 2004
CONSUMER QUESTIONED WHY THE UPPER BALL JOINTS ON THE DURANGO WERE NOT BEING RECALLED, WHEN HE HIMSELF HAD TO REPLACE HIS OWN. *PH *JB
Suspension, Apr 8, 2004
THE UPPER AND LOWER BALL JOINTS FAILED AT 80,000 MILES. *AK *SC *JB
Suspension, Apr 6, 2004, crash
WHILE DRIVING THE VEHICLE'S STEERING BOX BROKE WITHOUT WARNING. AS A RESULT THE VEHICLE LOST CONTROL ENDING UP IN A DITCH. NO REPORT OF AIRBAG DEPLOYMENT OR INJURIES.*MR
Suspension, Engine and engine cooling, Apr 6, 2004
2000 DODGE DURANGO VIN#YF159461 IS IN FOR BRAKE REPAIRS. THE DEALER MANHATTAN DODGE 711 ELEVENTH AVE NY NY 10019 212-765-6633 CLAIMS I NEED A NEW MASTER CYLINDER. THEY CLAIM THAT MY BALL JOINTS ON BOTH SIDES FRONT NEED TO BE REPLACED. I HAVE HEARD ABOUT THE INVESTIGATION. AS I AM CHOOSING TO REPLACE THEM FOR MY PERSONAL SAFETY, I WILL COLLECT THE OLD ONES IF THE NHTSA WOULD LIKE THEM, PLEASE LET ME KNOW. *LA
Suspension, Apr 6, 2004
TOOK MY 2000 DODGE DURANGO INTO SHOP TO CHECK FRONT SUSPENSION DUE TO CRACKING NOISE AND GRINDING IN WHEELS. WAS TOLD THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE HAS 34,000 MILES ON IT THESE BALL JOINTS SHOULD NOT NEED REPLACING AT 34,000 MILES. THE MECHANIC STATED THERE IS A DEFECT IN DODGE BALL JOINTS ON THE DURANGOS AND THAT IT IS NOT SAFE TO DRIVE AS IS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE BALL JOINTS. *LA
Suspension, Apr 5, 2004
BAD SQUEAKING IN SUSPENSION OF MY 2000 DODGE DURANGO AND IN THE STEERING ONLY WHEN TURNING TO THE RIGHT A NOISE IN THE STEERING SHAFT. *JB
Suspension, Apr 4, 2004
LEFT UPPER BALL JOINT FAILURE, REAR SUSPENSION FAILURE. * NM
Suspension, Apr 1, 2004
DEFECTIVE UPPER BALL JOINTS ON 2000 DODGE DURANGO. *PH *JB
Suspension, Apr 1, 2004
BALL JOINTS FAILED AT 80000 MILES ON MY 2000 4X4 DODGE DURANGO. NOTICED THE STEERING WAS EXCEPTIONALLY LOOSE, SO I FOLLOWED CHRYSLER'S SERVICE PROCEDURE FOR CHECKING BALL JOINTS. DIAL INDICATOR SHOWED .287 INCH OF PLAY ON THE RIGHT SIDE, .220 INCH ON THE LEFT SIDE. I REPLACED BOTH USING MOOG BALL JOINTS.*AK
Suspension, Apr 1, 2004
WHILE TRAVELING AT ANY SPEED CONSUMER NOTICED A LOUD NOISE COMING FROM THE FRONT END. VEHICLE WAS SERVICED THREE TIMES, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *MR
Suspension, Apr 1, 2004
WHILE DRIVING AT ANY SPEED AND WHEN MAKING TURNS CONSUMER HEARD RAPID CLANKING SOUNDS COMING FROM THE FRONT WHEELS. VEHICLE WAS TAKEN TO DEALER, AND EXAMINED BY A CERTIFIED MECHANIC, WHO DETERMINED THAT UPPER BALL JOINTS WERE WORN OUT, AND NEEDED REPLACEMENT. *AK *LA
Suspension, Apr 1, 2004
WHILE DRIVING CONSUMER HEARD A NOISE INDICATING THAT SOMETHING WAS LOOSE IN THE FRONT END. *AK THIS WOULD ALSO OCCUR WHEN A BUMP WAS HIT AND DRIVING ON A GRAVEL ROAD. *SC
Steering, Suspension, Apr 1, 2004
WHEN MAKING A LEFT OR RIGHT TURNS, THERE WOULD BE A LOUD POPPING NOISE COMING FROM THE STEERING WHEEL. *AK *SC *JB
Suspension, Apr 1, 2004
THERE WAS A LOUD SQUEAKING NOISE WHEN DRIVING THE VEHICLE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE BALL JOINTS.*AK *LA
Suspension, Latches/locks/linkages, Apr 1, 2004
THE BALL JOINTS WORE OUT PREMATURELY. SOMETIMES, THE STEERING WHEEL JERKED OUT OF THE DRIVER'S HAND, AND THERE WAS A CLANKING NOISE IN THE FRONT END. ALSO, POWER DOOR LOCKS WORKED INTERMITTENTLY.*AK *LA
Suspension, Apr 1, 2004
WHILE DRIVING AT ANY SPEED, THERE WAS VIBRATION IN THE FRONT END OF VEHICLE. AN INDEPENDENT MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE SEVERELY WORN OUT. DEALER EXAMINED UPPER BALL JOINTS AND REPAIRED THEM. *AK *LA