2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Engine and engine cooling, Sep 3, 2004
VEHICLE EXPERIENCED EXCESSIVE MOTOR SLUDGE AT THE BASE OF THE ENGINE. CONSUMER MAINTAINED THAT THE ENGINE WAS PROPERLY MAINTAINED, SUCH AS, PROPER OIL CHANGES, TUNE UPS, ETC. CONSUMER TOOK THE VEHICLE TO DEALER WHERE THE SLUDGE WAS DISCOVERED. HOWEVER, THE WARRANTY COMPANY SENT A REPRESENTATIVE TO INSPECT THE VEHICLE AND FOUND THE SAME DEFECTS. *AK
Visibility, Sep 1, 2004
THE SUN ROOF VISOR LINKAGE/STRUTS WERE HANGING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Suspension, Sep 1, 2004
MY 2000 DODGE DURANGO 4.7 UPPER BALL JOINT FAILED AND HAS UNUSAL RUSTED WEAR AND TEAR FOR THIS VEHICLE. AFTER AN INSPECTION I WAS ALERTED THAT THIS BALL JOINT WAS UNUALLY WORN AND THAT IT WOULD NEED REPLACING. THERE WAS NO INDICATION THAT IT HAD WORN TO THE EXTENT IT HAD . I CONSIDER MY SELF LUCKY BUT IT SEEMS THAT THERE IS A DEFINTE ISSUE HERE AS NOT ONLY THAT IT WAS WARN ON MY VEHICLE BUT THE PART IS ALMOST IMPOSSIBLE TO FIND AS MANY OTHER ARE EXPERINCING THE SAME ISSUE. YET THERE HAS BEEN NO RECALL ON THIS PART I THINK SOME POEPLE ARE GOING TO GET HURT HERE AND BEFORE THEY DO PLEASE ASK DIAMER CHRYSLER TO LOOK INTO THIS ISSUE.*AK
Suspension, Vehicle speed control, Aug 30, 2004
1.) SEPARATION UPPER BALL JOINT - NOTICED A LOUD NOISE FROM THE FRONT DRIVER SIDE...SOUNDED LIKE RUBBING. GOODYEAR ROTATED THE TIRES WHICH DIDN'T HELP. THEY LATER DIAGNOSED IT AS THE BALL JOINTS FAILING. I REMEMBERED SEEING THE RECALL INVESTIGATION ON THE NEWS AND TOOK IT IMMEDIATLEY FOR DIAGNOSIS. ESTIMATED REPAIR IS $700.00. I ALSO HAVE SEVERAL OTHER ISSUES, SUCH AS 1.) CREAKING NOISE FROM REAR DRIVER SIDE - SOUNDS LIKE SPRINGS 2.) NOISE FROM REAR A/C WHEN FRONT AIR IS OFF. 3.) I ALSO HAD TO REPLACE THE SPEED SENSOR.*AK
Suspension, Aug 27, 2004
THE UPPER BALL JOINTS FAILED. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK
Suspension, Latches/locks/linkages, Aug 26, 2004
BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.*AK
Vehicle speed control, Aug 24, 2004
WHILE DRIVING CRUISE CONTROL ENGAGED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Wheels, Aug 19, 2004
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Suspension, Aug 18, 2004
WHILE DRIVING AT LOW SPEEDS THE STEERING COLUMN PULSATED. DEALER STATED THAT THE UPPER BALL JOINTS FAILED. *AK
Suspension, Aug 16, 2004
WHILE DRIVING 35 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK *SC *JB
Engine and engine cooling, Aug 13, 2004
I WAS DRVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF THE FAMILY, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE DROPPED TO ZERO, AND THE WARNING SOUND BEGAN TO GO OFF. ACCORDING TO THE GAGES, I WAS LOOSING OIL PRESSURE. AFTER A SECOND, THE GAUGES WOULD RETURN TO NORMAL. IT WAS INTERMITENT. AFTER 2 MINUTES OF THIS, I DECIDED TO PULL OF THE ROAD AND CHECK THE OIL LEVEL, IT WAS FULL... I TURNED THE CAR BACK ON, THE WARNING SIGNAL WAS GONE, AND THE NEEDLE INDICATED THAT I HAD OIL PRESSURE. I WENT ANOTHER 4 MILES DOWN THE HIGHWAY WHEN I ENTERED A SINGLE LANE CONSTRUCTION ZONE. THIS TIME THE NEEDLE WENT TO ZERO, INDICATING NO OIL PRESSURE. I HAD NO CHOICE BUT TO TURN ON MY HAZARD LIGHTS, AND DRIVE 2 MORE MILES @35MPH TO THE NEXT EXIT. ONCE ON THE RAMP, THE CAR MADE A TICKING NOISE, AND EVENTUALLY STALLED. DUE TO THE LOSE OF POWER STEARING, IT WAS DIFFICULT TO STEAR. IT WAS EVEN MORE DIFFICULT TO STOP THE CAR (LOSE OF BRAKING) MY DODGE DURANGO HAD TO BE TOWED AWAY. NOW I AM TOLD THAT IT WILL COST ME IN EXCESS OF $4,000 TO FIX IT. I WAS TOLD BY SEVERAL MECHANICS THAT DODGE HAD TO DESIGN THIS ENGINE WITH EXTREMELY TIGH TOLERANCES IN ORDER TO MEET THE HP REQUIREMENTS. IN DOING SO, IT SOUONDS LIKE THEY NEGLECTED TO PERFORM THE PROPER ANALYSIS REQUIRED TO DETERMING THE AFFECT ON PROPER OIL CIRCUALTION. I CHANGED MY OIL EVERY 3-4,000 MI. HOW COULD THIS HAPPEN? AFTER SEARCHING THE INTERNET, I FOUND OUT THAT THIS WAS A COMMON OCCURANCE AMONGST DURANGO OWNERS. I READ ONE COMPLAINT AFTER ANOTHER. I SOME CASES, CHRYSLER WOULD NOT COVER THE FAILURE EVEN IF THE OWNER HAD AN EXTENDED WARRANTY. MY DEALERSHIP WON'T RECOGNIZE THAT THEIR IS A HISTORICAL PROBLEM. THEY LOST MY BUSINESS. EVEN THOUGH MY CAR IS OUT OF WARRANTY, ONE WOULD EXPECT IT TO LAST 90,000 MI. WITHOUT A CATASTROPHIC FAILURE OF THIS MAGNITUDE. THIS POBLEM SHOULD BE RECOGNIZED BY CHRYSLER....THESE MOTORS SHOULD BE RECALLED....SOUNDS LIKE A CLASS ACTION SUITE IS IN ORDER. *AK
Engine and engine cooling, Aug 13, 2004
2000 DODGE DURANG: I WAS DRIVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF ONE OF MY CHILREN, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE STARTED TO BOUNCE BACK AND FORTH. IT INDICATED THAT I WAS LOOSING PRESURE AND THEN RETURN TO NORMAL. AFTER 2 MINUTES OF THIS, I PULLED OFF THE ROAD AND CHECKED THE OIL LEVEL. IT WAS FULL....... I TURNED THE CAR BACK ON, AND THE PROBLEM WENT AWAY. I WENT FURTHER DOWN THE HIGHWAY AND ENTERED A SINGLE LANE CONSTRUCTION ZONE WHEN IT STARTED TO DO THE SAME THING. THIS TIME IT FINALLY WENT TO ZERO. HAVING NO WHERE TO GO FOR 2 MORE MILES, I HAD NO CHOICE BUT TO DRIVE TO THE NEXT EXIT. I PUT ON MY HAZRD LIGHTS, AND DROVE 35MPH WHILE COASTING AS OFTEN AS I COULD. ONCE I GOT OFF THE EXIT, THE CAR STARTING TO MAKE A TICKING SOUND (LIFTERS) AND EVENTUALLY STOPED RUNNING. MY DODGE DURANGO HAD ONLY 44,000 MI. ON IT. THE OIL WAS CHANGED EVERY 3-4,000 MI. THE CAR HAD TO BE TOWED AWAY. NOW I AM TOLD I NEED A COMPLETELY REBUILT ENGINE. IT WILL COST ME $4,000+ TO REPAIR IT. AFTER SEARCHING THE INTERNET, I FOUND THIS PROBLEM TO BE TO COMMON. I CANNOT GET MY DEALERSHIP TO ACKNOWLEDGE SUCH AN OCCURANCE. EVEN THOUGH MY CAR IS OUT OF WARRANTY, I FEEL THAT IT SHOULD LAST MORE THAN 90,000 MI WITH THE PROPER AMOUNT OF SCHEDULED MAINTENANCE. SOUNDS LIKE A MAJOR RECALL IS IN ORDER. WHO KNOWS, MAYBE EVEN A CLASE ACTION LAW SUITE WILL COME OUT OF IT IF ENOUGH PEOPLE COMPLAIN.*AK
Suspension, Aug 10, 2004
MY 2000 DODGE DURANGO WITH ONLY 40000 MILES ON IT, HAS TO HAVE 4 NEW BALL JOINTS AND A COMPLETELY NEW STEERING RACK SYSTEM INSTALLED, AT A COST OF OVER $2000. I HAVE SEEN SEVERAL REPORTS ON CBS AND READ SEVERAL ARTICLES ON THE EXTREMELY HIGH RATE OF INCIDENCE OF THIS TYPE OF PROBLEM WITH THE DURANGO, AND WAS PROMPTED TO SEE MY DODGE DEALER MECHANIC AS A PRECAUTIONARY MEASURE. SURE ENOUGH, ALL THREE OF THE PROBLEMS WERE FOUND (BY DODGE MECHANICS!) IN MY CAR.
Latches/locks/linkages, Aug 5, 2004
DOOR LOCKS KEEP LOCKING AND UNLOCKING THEMSELVES. THIS IS A HAZZARD SINCE IT DOES THIS WHILE DRIVING. IT EVEN DOES IT WHEN I'M NOT DRIVING. I'VE ALREADY HAVE HAD SOMEONE TRY TO BRAKE IN. I'M GOING TO GUESS THAT THEY HEARD THE DOOR LOCKS GO UP AND DOWN. *AK 2 DODGE DEALERSHIPS THAT I'VE CHECKED WITH SAY THEY HAVE NO CLUE.
Suspension, Aug 3, 2004, crash
EA 03 023 & PE 03 032/ BALL JOINT FAILURE: WHILE DRIVING 45-50 MPH UPPER BALL JOINT BROKE ON THE PASSENGER'S SIDE. VEHICLE WENT OUT OF CONTROL AND ROLLED OVER TWICE INTO AN EMBANKMENT BEFORE STOPPING. DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE LOCAL HOSPITAL BY AN AMBULANCE. *AK
Suspension, Aug 2, 2004
CONSUMER WAS INFORMED BY THE DEALER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED WHILE GETTING A FRONT WHEELS ALIGNMENT. *AK
Suspension, Latches/locks/linkages, Aug 2, 2004
PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS. *AK
Steering, Suspension, Jul 30, 2004
2000 DODGE DURANGO 2 WHEEL DRIVE. I BOUGHT THE VEHICLE NEW. CURRENTLY HAS 39,000 MILES ON IT. AVE HAD TO REPLACE BOTH UPPER BALL JOINTS ON THE VEHICLE ALREADY (APPROXIMATELY 23,000 MILES WERE ON THE VEHICLE AT THE TIME). NOW, I AM TOLD, I HAVE TO REPLACE THE RIGHT UPPER AGAIN. I ALSO HAVE TO REPLACE THE RIGHT INNER TIE-ROD, AND THE RACK & PINION BUSHINGS. I HAVE HAD CONSTANT FRONT TIRE WEAR PROBLEMS SINCE THE CAR WAS NEW. I AM ON MY THIRD SET OF TIRES FOR THE FRONT END.*AK
Service brakes, Air, Engine and engine cooling, Power train, Wheels, Jul 29, 2004
AUTOMOBILE IS POORLY MANUFACTURED. I AM GETTING OVER RAN WITH REPAIRS BILLS OF PART S THAT SHOULD NEVER FAIL. IN 40 YEARS OF DRIVING AND BUYING AUTO I HAVE NEVER SEEN SUCH A POORLY BUILT CAR.*AK
Suspension, Jul 28, 2004
FAILED UPPER BALLJOINTS. *AK
Suspension, Jul 21, 2004
AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED. IF I HAD LOST THAT TIRE OUT ON THE INTERSTATE MYSELF AND OTHERS COULD HAVE BEEN KILLED. *LA
Steering, Engine and engine cooling, Jul 20, 2004
VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB
Service brakes, Hydraulic, Jul 20, 2004
THE GALT FIRE PROTECTION DISTRICT HAS 2 DODGE DURANGO'S 4X4. DURING AN INSPECTION OF THE BRAKES, IT WAS DISCOVERED THE BRAKE LINE ON THE FRONT LEFT WHEEL WAS RUBBING THE CHASSIS. THE METAL BRAKE LINE NEAR THE CALIPER WAS WORN MORE THEN HALF WAY THROUGH THE WALL OF THE BRAKE LINE. UPON INSPECTING THE OTHER SIDE IT WAS DISCOVERED THE RIGHT FRONT BRAKE LINE WAS ALSO WORN. I INSPECTED THE OTHER DODGE DURANGO AND DISCOVERED IT WAS ALSO WEARING IN THE SAME PLACE. FAILURE OF THE FRONT BRAKE HYDRAULIC SYSTEM WILL REDUCE THE VEHICLE'S BRAKING ABILITY AS MUCH AS 70%. IN MY PROFESSIONAL JUDGMENT, THIS PROBLEM IS WORTHY OF A FORMAL INVESTIGATION AND A RECALL, IF OTHERS DODGE DURANGOS ARE FOUND WITH THIS PROBLEM. THE GALT FIRE PROTECTION DISTRICT'S AFFECTED VEHICLES ARE AS FOLLOWS: [XXX] WITH 36,101 MILES AND [XXX] WITH 42,888 MILES THANK YOU [XXX] FIRE MECHANIC GALT FIRE PROTECTION DISTRICT. *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Jul 19, 2004
WHILE DRIVING BETWEEN 60 ANF 70 MPH, THE LEFT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE CONSUMER PREVIOUSLY HEARD A NOISE COMING FROM THE REAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP AND THE MECHANIC DETERMINED THE LOWER BALL JOINT FAILED. *AK THE CONSUMER FELT A SUDDEN PULL TO THE LEFT WHEN HE SAW THAT THE TIRE AND WHEEL SEPARATED FROM THE VEHICLE. *SC *JB
Steering, Jul 18, 2004
UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.