2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Service brakes, Hydraulic, May 27, 2004
WHILE DRIVING 20 MPH, THE REAR BRAKES LOCKED UP. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.
Suspension, May 24, 2004
WHILE DRIVING A POPPING NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Suspension, May 17, 2004
WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE PASSENGER FRONT TIRE FELT OFF. VEHICLE WAS TOWED HOME. THE FRONT PASSENGER UPPER BALL JOINT BROKE. *AK
Suspension, May 17, 2004
I HAVE HAD TO RECENTLY REPLACE THE WHOLE FRONT SUSPENSION ON MY 2000 DODGE DURANGO NOT LIMITED TO THE BALL JOINTS. ALL BALL JOINTS, BOTH UPPER AND LOWER, PLUS THE CONTROL ARMS, AND FRONT SHOCKS HAD TO BE REPLACED. THE TOTAL REPAIR BILL WAS $1200.00 TO REPAIR THIS PROBLEM, AND DUE TO THIS I WILL PROBABLY NEVER BUY A DODGE PRODUCT AGAIN. *AK
Engine and engine cooling, May 13, 2004
I HAVE A 2000 DODGE DURANGO WITH ENGINE FAILURE AND SLUDGE BUILDUP AT 64K MILES. FOR THE PAST 8 MONTHS I HAVE CHANGED THE OIL 6 TIMES AS A RESULT OF THE OIL PRESSURE DROPPING TO ZERO, REPLACED THE OIL SENSOR AND OIL PUMP.LAST WEEK I HAD THE CAR TOWED BECAUSE THE OIL PRESSURE DROPPED 2 HOURS/98 MILES AFTER I HAD JUST HAD THE OIL CHANGED AND THE ENGINE MADE A LOUD CLICKING NOISE AND WAS NOT DRIVABLE. I WAS INFORMED THAT I NEEDED A NEW ENGINE AND THAT THE OIL PAN AND ENGINE WERE COMPLETELY FILLED WITH SLUDGE. I HAVE RELIGIOUSLY MAINTAINED MY VEHICLE OVER THE PAST 41/2 YEARS. CHRYSLER WILL NOT SEND A REP TO LOOK AT THE ENGINE. THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS MY FAULT FOR NOT USING THE RIGHT OIL AND NOT MAINTAINING THE VEHICLE. THE TYPE OF OIL I USED WAS RECOMMENDED IN THE MANUAL AND I FOLLOWED CHRYSLER'S MAINTAINENANCE SCHEDULE TO A T. THE DODGE DEALER SAID I NEEDED TO HAVE THE CAR TOWED TO THE DEALER AT MY EXPENSE (BECAUSE THE ENGINE FAILED) IF I WANTED THE ENGINE EXAMINED. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE OBVIOUS INTRINSICE ENGINE DEFECT. *AK
Suspension, May 12, 2004
HEARD SQEAKING IN THE FRONT END FOR THE PAST YEAR. BROUGHT IN VEHICLE TO DEALER TODAY 5/12/04 FOR NEW TIRES AND BRAKES. WHEN CART WAS HOISTED ON LIFT FRON RIGHT TIRE FELL OFF DUE TO BALL JOINT SEPERATION AND FAILURE. DEALER STAED FRONT LEFT WAS ALSO BAD
Suspension, May 11, 2004
THE CONSUMER HEARD A NOISE IN THE FRONT OF THE TRUCK. THE CONSUMER BELIEVED THAT THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. AFTER THE CONSUMER HAD BEEN LOOKING ON THE WEB TO FIND A POSSIBLE SOURCE OF NOISE AND RESEARCHED THE BALL JOINTS WHICH HE UNEXPECTEDLY FOUND TO BE SEALED AND UNABLE TO LUBRICATE. THE CONSUMER SPOKE WITH A DEALER ABOUT THE NOISE. THE CONSUMER HAD NOT TAKEN THE VEHICLE TO THE DEALER. *JB THE VEHICLE EXPERIENCED UNEVEN TIRE WEAR. *SC *JB
Electrical system, May 11, 2004
WHILE DRIVING AT 15 MPH THE PASSENGER'S ELECTRICAL SIDE DOOR WOULD LOCK. WHEN THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED INTO THE DOOR THE LOCK FAILED TO OPEN. THE DRIVER USED THE REMOTE CONTROL TO UNLOCK THE DOORS. THE DRIVER HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES FOR LOCK PROBLEMS BUT THE MECHANIC WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK THE DRIVERS SIDE DOOR WAS REPAIRED FOR THE SAME PROBLEM. THE DOOR ACTUATOR WAS REPLACED. CURRENTLY THE RIGHT REAR DOOR LOCK WAS BROKEN AND DODGE WOULD NOT REPLACE UNDER WARRANTY. THE DOORS COULD NOT BE UNLOCKED MANUALLY. *SC *JB
Suspension, May 10, 2004
SHAKING WHEN DRIVING AT ALL SPEEDS. TOOK VEHICLE INTO DEALERSHIP. UPPER AND LOWER BALL JOINTS BAD, LOOSE TIE ROD ENDS,SWAY BAR BUSINGS GONE BAD. PAID TO HAVE DEALERSHIP FIX VEHICLE DUE TO NO RECALL ISSUED. *LA
Steering, May 7, 2004
ON MAY 1, 2004 I WENT TO A MIDAS SHOP IN THE CINCINNATI, OHIO AREA DUE TO A BAD LEFT PULL ON THE FRONT OF MY DURANGO. THE VEHICLE HAS APPROXIMATELY 69,500 MILES. MY INTENTION WAS TO GET AN ALIGNMENT. THE TECHNICIAN NOTIFIED ME THAT MY RIGHT FRONT UPPER BALL JOINT WAS SHOT AND THE RIGHT INSIDE TIE ROD WAS SHOT. IN CALLING FOR THE REPAIR PARTS, THE TECHNICIAN NOTIFIED ME THAT THE PART WOULD HAVE TO COME FROM DODGE. I CHECKED WITH ANOTHER MECHANIC THAT I USE AND THE PROBLEMS WERE VERIFIED. THIS MECHANIC CONTACTED A LOCAL DODGE DEALER AND WAS TOLD THAT THE WHOLE FRONT RACK WOULD HAVE TO BE REPLACED. THE ESTIMATED COST WAS $500 IN MATERIALS. I EXPECT EXPENSIVE LABOR CHARGES TO BE NECESSARY DUE TO THE REQUIRED TIME TO REPLACE THIS SYSTEM. THIS IS A FINANCIAL BURDEN AND HAS CAUSED ME TO WAIT TO GET THE NECESSARY REPAIR. BASED ON THE INFORMATION IN ODI #10061274 AND EA03023, I AM CONCERNED ABOUT THE EFFECT ON MY VEHICLE AND FUTURE SAFETY CONCERNS. THE MECHANIC IS CURRENTLY SEARCHING FOR THE PART. ALSO, SINCE IT IS WORTHLESS TO GET AN ALIGNMENT WITH THESE PARTS BAD, I AM WEARING OUT EXPENSIVE TIRES WAITING FOR THIS REPAIR.*AK
Tires, May 4, 2004, crash
I BOUGHT A DODGE DURANGO LESS THAN A YEAR AGO (JUNE 2003) I HAVE SINCE THEN REPLACED A TOTAL OF 3 TIRES. TWO OF WHICH WHERE THE SAME TIRE, REAR PASSENGER SIDE. THE FIRST TIRE WAS REPLACED IN OCT"03", THEN THE SAME TIRE REPLACED AGAIN IN NOV "03". THE THIRD TIRE THAT I REPLACED WAS IN FEB "04" THE FRONT DRIVER SIDE, BUT THE RIP FOUND IN THE TIRE WAS NOT DICOVERED TILL I HAD MY TIRE ROTATION. THIS WOULD HAVE BEEN TH REAR TIRE AS WELL. NOW THE ONE THAT I HAVE ALREADY REPLACED TWICE HAS BLOWNOUT YET AGAIN, BUT THIS TIME CAUSING A ACCIDENT MAY 1,2004. THIS WILL BE THE THIRD TIME REPLACING THE SAME TIRE ALONG WITH MY WHOLE FRONT END GETTING REPAIRED. TOTAL OF NOW 4 TIRES HAVE BEEN PUT ON THIS VEHICLE 3 OF WHICH WHERE THE SAME TIRE. ALL HAD RIPS IN THE TIRE WALL. COULD THIS BE A DEFECT IN THE PRODUCT? IS THERE ANYTHING THAT CAN BE DONE? I CAN NOT AFFORD ALL THESE TIRE REPLACEMENTS AND INSURACE GOING UP. I WOULD LIKE TO BE COMPENSATED FOR ALL MY REPAIRS, REPLACEMENTS, CAR RENTAL, AND ETC.*AK
Suspension, Apr 30, 2004
I WAS MAKING A LEFT HAND TURN ACROSS 2 LANES OF TRAFFIC INTO A PARKING LOT. THERE WAS A SMALL DIP AT THE ENTRANCE AND THEN THE AREA LEVELED OFF. I WAS GOING ABOUT 10MPH AND AS MY FRONT END CAME OUT OF THE DIP, THE FRONT RIGHT SIDE OF MY VEHICLE COLLAPSED. I WAS TOWED TO THE DEALER. AFTER THE DAMAGE SURVEY WAS COMPLETE, I WAS TOLD THE BALL JOINT HAD FAILED. THERE WAS EXTENSIVE DAMAGE TO THE WHEEL, AXEL, BRAKES AND BALL JOINT. THE BALL JOINTS WERE PREVIOUSLY INSPECTED IN JAN 2004. I WAS TOLD BY THE DEALER THAT THEY WERE FINE. *LA
Suspension, Apr 29, 2004
THE VEHICLE'S LOWER BALL JOINTS FAIL WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER HAD REPLACED THE UPPER AND LOWER BALL JOINT 6 MONTHS PRIOR TO THE SECOND FAILURE. THE LOWER BALL JOINTS WERE SO BAD THAT THE ONE ON THE DRIVER'S SIDE WAS ABOUT TO FALL OFF. THE CONSUMER FEELS THESE NEED TO BE RECALLED. *NM
Suspension, Apr 29, 2004
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. *NM
Service brakes, Hydraulic, Vehicle speed control, Apr 27, 2004
WHEN APPLYING THE BRAKES VEHICLE WENT INTO FULL ACCELERATION. NO IMPACT REPORTED. DEALER STATED THAT BRAKE PEDAL SENSOR SWITCH FAILED. *AK
Visibility, Apr 26, 2004
WHILE DRIVING AT 45 MPH OR MORE WITH THE REAR DOOR WINDOWS DOWN CONSUMER'S EARS POPPED, MAKING IT DIFFICULT TO FOCUS ON THE ROAD. CONSUMER STATED THAT VEHICLE HAD A DESIGN FLAW WHICH CAUSED THE CONSUMER TO FEEL SICK WHEN THE REAR WINDOWS WERE DOWN. *AK
Suspension, Apr 26, 2004
UPPER CONTROL ARMS NEEDED TO BE REPLACED. *PH THE CONSUMER COMPLAINED ABOUT FRONT END NOISES SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
Suspension, Apr 26, 2004
-RATTLING NOISE STARTED ON THE FRONT OF VEHICAL. -UPPER BALL JOINTS WHERE FOUND BY A MACHANIC -NEW UPPER BALL JOINTS WHERE REPLACE ON BOTH LEFT AND RIGHT OF VEHICAL AFTER 65,000 AT A COST OF OVER $450.00. *AK
Service brakes, Hydraulic, Electrical system, Apr 25, 2004
THE BRAKE LINE TO THE FRONT DRIVER'S SIDE WHEEL CYLINDER IS DIRECTLY UNDER THE BATTERY. THIS LINE DOES NOT HAVE ANY KIND OF PROTECTIVE SHIELDING TO PREVENT BATTERY ACID RESIDUE FROM DEPOSITING ON THE LINE. I HAVE HAD THIS LINE, AND THE BATTERY, REPLACED ONCE BY THE DEALER AT 26468 MILES. NOW THE DEALER DOES NOT WANT TO REPLACE THE BRAKE LINE AGAIN AT 36500 MILES. THIS IS BEING BLAMED ON A FAULTY BATTERY, THAT WOULD BE PRORATED. THEY SAY CORROSION ON THE BRAKE LINE IS NOT A PROBLEM. IT SEEMS LIKE POTENTIAL BRAKE LINE FAILURE IS A HAZARD TO ME. MY WIFE DRIVES THIS VEHICLE DAILY AND THIS IS THE GOOD FAMILY CAR. I'VE NEVER HAD A VEHICLE THAT DID NOT HAVE A SHIELD OF SOME TYPE UNDER THE BATTERY TO PREVENT THIS TYPE OF CORROSION.*AK
Suspension, Apr 23, 2004
I WATCHED THE SHOW ON CBS ABOUT DODGE DURANGO'S HAVING A PROBLEM WITH THE FRONT BALL JOINTS IN THEIR VEHICLES AND TO DATE THEY HAVE HAD 79 "INCIDENTS" RELATING TO THE FRONT END/BALL JOINTS AND CHRYSLER HAS NOT PUT OUT A RECALL FOR THE VEHICLE. I HAVE BEEN STATIONED IN GUANTANAMO BAY, CUBA FOR THE LAST THREE YEARS AND I FINALLY GOT A CHANCE TO TAKE MY 2000 DURANGO IN FOR SOME MUCH NEEDED WORK SINCE ARRIVING BACK IN THE STATES. I TOLD THEM I HAD NOISE COMING FROM THE FRONT END OF MY VEHICLE. WE HAVE HEARD THIS NOISE FOR ABOUT SIX MONTHS AND THEN I SAW THE SHOW IN CBS ABOUT THREE WEEKS AFTER ARRIVING BACK IN THE STATES. LOW AND BEHOLD, YOU CAN ADD OUR VEHICLE TO THE LIST OF PROBLEMS. WE HAD TO HAVE ALL OUR FRONT BALL JOINTS REPLACED ALONG WITH OTHER FRONT END WORK. THANK GOODNESS I GOT THE EXTENDED WARRANTY, OR I WOULD HAVE PAID OVER $1,000 FOR SOMETHING CHRYSLER SHOULD BE RECALLING. WE REALLY ENJOY OUR DURANGO, BUT WE WILL THINK TWICE ABOUT BUYING ANOTHER DODGE WHEN THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS.*AK
Service brakes, Hydraulic, Apr 22, 2004, crash
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR AND JERKED. THIS CAUSED THE DRIVER TO HIT ANOTHER VEHICLE IN FRONT. DRIVER'S FOOT WAS ON THE BRAKE, BUT THE VEHICLE FAILED TO STOP. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Suspension, Apr 22, 2004
BALL JOINTS HAVE FAILED AND VEHICLE HANDLES ERRATICALLY. DOES NOT MAINTAIN A STRAIT LINE WHILE DRIVING.*AK
Latches/locks/linkages, Apr 21, 2004
BOTH REAR DOOR LOCK MOTORS HAVE GONE OUT CAUSING HORRIBLE SCREECHING NOISE AND DOORS TO NOT UNLOCK.*AK
Suspension, Latches/locks/linkages, Apr 20, 2004
UPPER BALL JOINTS FAILED ON VECHILE.*AK
Suspension, Apr 20, 2004
WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINT FAILED. *AK CONSUMER EXPERIENCED PROBLEM TWICE. FIRST PROBLEM OCCURRED 2 YEARS AFTER PURCHASE THE TIRES UNEVEN AND WENT BALD. CONSUMER FIRST THOUGHT THAT IT WAS AN ALIGNMENT PROBLEM WITH THE WHEELS. CONSUMER CALLED DEALER AFTER HEARING AN ANNOUNCEMENT ON TV REGARDING PROBLEMS ASSOCIATED WITH UPPER BALL JOINTS ON VEHICLE. DEALER RECOMMENDED CONSUMER TO REPLACE THE UPPER CONTROL ARM. *LA