2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Apr 1, 2004
WHILE DRIVING A KNOCKING NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
Suspension, Mar 31, 2004
ADVISE CHRYSLER AGAIN MY BALL JOINTS ARE WORN AND WILL NOT PASS A STATE SAFETY INSPECTION. THE WHEELS COULD BE VERTICALLY MOVED UP AND DOWN. THE MECHANIC SHOOK THE WHEEL AND THE BALL JOINT CAME OFF. IF I WOULD HAVE BEEN DRIVING THIS, I WOULD HAVE ENCOUNTERED A MAJOR FATAILITY.*AK
Engine and engine cooling, Equipment, Mar 30, 2004
2000 DODGE DURANGO OIL PUMP FAILURE IT CAUSED THE MOTOR TO QUIT AND LOSS OF BRAKES AND STEERING ABILITY DODGE KNOWS ABOUT THIS AND WONT DO ANYTHING ABOUT THIS THEY SAY IT IS FROM POOR MAINTAINCE PLEASE HELP THANKS TIM. *AK
Engine and engine cooling, Mar 30, 2004
DESPITE REGULAR MAINTENANCE, THE ENGINE ON MY 2000 DURANGO NEEDED REPLACING. DEALER SAYS "SHOULDN'T HAVE HAPPENED". AFTER DOING SOME INTERNET RESEARCH, IT APPEARS THAT THIS IS A DEFECT IN THE DESIGN, HAS HAPPENED TO MANY PEOPLE AND DODGE IS DENYING ALL RESPONSIBILITY.*AK
Latches/locks/linkages, Mar 29, 2004
WHEN ATTEMPTING TO UNLOCK THE FRONT DOORS CONSUMER WAS UNABLE TO UNLOCK THE DOORS DUE TO ELECTRIC LOCK FAILURE. *AK
Suspension, Engine and engine cooling, Mar 27, 2004
I HAVE A 2000 DODGE DURANGO, AND I AM CONCERNED ABOUT THE BALL BEARINGS, AND THE ENGINE, AND NEED TO KNOW WHAT TO DO ABOUT IT. MY CAR IS SQUEEKING WHEN I TURN, AND THE ENGINE IS SMELLING LIKE IT'S BURNING ALL THE TIME.*AK
Suspension, Mar 26, 2004
WHILE DRIVING 25 MPH VEHICLE VIBRATED FROM THE FRONT DRIVER'S SIDE. ALSO, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK
Suspension, Mar 25, 2004
I HAD MY 2000 DODGE DURANGO INSPECTED FOR UPPER BALL JOINT FAILURE. THE DEALER FOUND EXCESS PLAY IN THE UPPER BALL JOINTS AND RECCOMENDED REPLACEMENT AT 68,000 MILES. THIS PROBLEM NEEDS A RECALL BEFORE INJURIES AND DEATHS OCCOR. DEALER STATED THAT THE PROBLEM IS MORE PRONE TO VEHICLES DRIVEN IN A SALT ENVIRONMENT, BUT THERE IS NONE USED WHERE THIS VEHICLE HAS BEEN DRIVEN.
Engine and engine cooling, Mar 25, 2004
2000 DODGE DURANGO WITH 55,000 MILES HAD OIL SLUDGE BUILD-UP DUE TO FAULTY DESIGN RESULTING IN ZERO OIL PRESSURE. OIL PAN SCREEN SO FILLED WITH CARBON BUILD-UP, IT REQUIRED REPLACEMENT $455 SERVICE BILL REIMBURSEMENT DENIED BY DEALER. AFTER DOING SOME RESEARCH, I HAVE FOUND 100'S OF CASES DESCRIBING THE SAME PROBLEM.CONCERNED ABOUT POTENTIAL REPLACEMENT OF THE ENGINE IN THE NEAR FUTURE. THE SERVICE MANANGER INSISTED WE DIDN'T FOLLOW THE PROPER OIL CHANGE SCHEDULE, TRIED TO TELL US WE HAD TO FOLLOW A 2003 CAR/MINI VAN SCHEDULE. WE TOLD HIM WE FOLLOWED THE SCHEDULE IN OUR OWNER'S MANUAL.
Suspension, Mar 24, 2004
THE VEHICLE WAS TAKEN TO THE DEALER TO GET NEW TIRES. THE DEALER COULD NOT ALIGN THE FRONT END DUE TO METAL FATIGUE OF THE UPPER BALL JOINTS. THE UPPER BALL JOINTS WERE REPLACED. PLEASE PROVIDE THE VIN# ALONG WITH ANY ADDITIONAL INFORMATION. *NM
Suspension, Mar 24, 2004
WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A NOISE COMING FROM THE FRONT END. AN INDEPENDENT MECHANIC, INFORMED THE CONSUMER, IT COULD BE A BALL JOINT PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *JB
Suspension, Mar 23, 2004
WORN UPPER AND LOWER BALL JOINTS IN MY DODGE DURANGO (2000) 4X4 WITH 49,600 MILES ON IT. *AK
Engine and engine cooling, Mar 23, 2004
AFTER ONLY 48,000 MILE THE ENGINE OF MY 2000 DODGE DURANGO WENT OUT. AFTER SPENDING $3,400 ON A USED ENGINE IT WENT OUT IN LESS THAN A YEAR. THE BALL JOINTS ON BOTH OF MY FRONT WHEELS HAVE ALSO GONE OUT SINCE 2000. *AK
Suspension, Mar 22, 2004
UPPER BALL JOINT SIGNIFICANTLY AND PREMATURELY WORN. CAUSED SEVERE TIRE DAMAGE TO NEW TIRES. I'M AFRAID FOR MY FAMILY'S SAFETY.*AK
Suspension, Mar 22, 2004
UPPER BALL JOINT EXCESSIVE WEAR REPORTED BY ASI CERTIFIED MECHANIC NEEDS TO BE REPLACED. CHECK WITH DODGE FOR SAFETY RECALL, THE BALL JOINT SHOULD NOT BE THIS WORN DOWN WITH LOW MILEAGE.*AK
Suspension, Mar 22, 2004
ODD STEERING FEEL AND INTERMITIN NOISE WAS COMING FROM THE FRONT END. AFTER TAKING THE VEHICLE TO MY LOCAL MECHANIC IT WAS OUND THAT THE LOWER BALL JOINTS ON THE VEHICLE (2000 DODGE DURANGO) WERE COMPLETELY WORN OUT READY TO SEPARATE. ALSO THE UPPER BALL JOINTS HAD WORN TO THE POINT OF REPLACEMENT. VEHICLE WAS UNSAFE TO DRIVE WITHOUT THE NECESSARY REPAIRS MADE. *AK
Service brakes, Hydraulic, Mar 21, 2004
ABS IS NOT WORKING, AND WHEN I BOUGHT THE USED SUV I DIDN'T NOTICE THAT THE ABS LIGHT ON THE DASH WAS GOING OUT BUT AT THE SAME TIME THE RED BRAKE LIGHT WAS GOING OUT. 9 SECONDS INSTEAD OF 3 SECONDS LIKE MITCHEL SAYS. I CHECKED THE BILL OF SALE AND FOUND THAT THE MILEAGE THAT WAS WRITTEN ON IT WAS NOT THE MILEAGE THAT I BOUGHT IT AT. I NEVER NOTICED THAT BEFORE. MY BROTHER DROVE THE SUV IN THE WINTER WITH SNOW ON THE ROAD AND HE TOLD ME THAT THE ABS WAS NOT WORKING,THEN I TRIED IT AND SAW FOR MYSELF. *JB
Visibility, Mar 18, 2004
BEGINNING 2002 DRIVER'S SIDE POWER WINDOW WOULD NEVER WORK PROPERLY. CONSTANTLY GETTING STUCK IN THE DOWN POSITION. I HAD IT FIXED IN 2003. NOW THE FRONT PASSENGER SIDE POWER WINDOW IS DOING THE SAME THING. IS THIS SOMETHING BEING INVESTIGATED? I KNOW OF TWO OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR DURANGO. *AK
Suspension, Mar 18, 2004
BALL JOINTS WERE WORN ON MY 2000 DODGE DURANGO. WHEN GOING OVER ANY BUMPS, THE FRONT END SOUNDED LIKE IT WAS COMING APART. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THE BALL JOINTS WERE WORN.*AK
Suspension, Mar 17, 2004
UPPER BALL JOINTS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING THE STEERING WHEEL JERKED BACK AND FORTH. *AK
Engine and engine cooling, Mar 17, 2004
OUR 2000 DURANGO WITH ONLY 57K MILES, HAD THE "CHECK GUAGES" LIGHT COME ON. THE ENGINE TEMP WENT TO HOT, THEN TO COLD. AFTER TAKING IT INTO THE DEALER, I WAS TOLD THAT THE WATER HEATER NEEDED TO BE REPLACED ($300), THE SOFT PLUGS (FREEZE PLUGS?) WERE BAD AND NEEDED TO BE BE REPLACED ($1500) AND THERE IS AN INTERNAL OIL LEAK ($1,000). THIS IS A 2000 MODEL YEAR, PURCHASED IN JANUARY OF 2000 AND ONLY HAS 57,000 MILES
Suspension, Mar 17, 2004
I OWN A 2000 DODGE DURANGO,[XXX] THIS VEHICLE HAS BOTH UPPER BALL-JOINTS SEVERELY WORN. *NM UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Mar 17, 2004
WHILE PARKING CONSUMER HEARD A LOUD NOISE COMING THROUGH THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *LA
Suspension, Mar 16, 2004
WHILE DRIVING STEERING WHEEL WAS LOOSE, CAUSING THE VEHICLE TO DRIFT ALL OVER THE ROAD. DEALER DETERMINED THAT TWO UPPER BALL JOINTS FAILED. *AK
Suspension, Mar 16, 2004
CONSUMER TOOK VEHICLE TO FOR A TIRE CHECK, AND IT WAS DETERMINED THAT THE BALL JOINTS WERE DEFECTIVE. *AK