2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Vehicle speed control, Aug 10, 2000
VEHICLE WILL ACCELERATE ON ITS OWN ACCORD..FORCES TO DRIVER TO BRAKE HEAVIER THAN NORMAL USE. VEHICLE IDLES AT A RATE THAT ALLOWS TO PULL OUT OF PARK SPACE IF BRAKE IS NOT DEPRESSED. IF BRAKE IS ALLOWED TO RELEASE MOVING OF VEHICLE CAN CAUSE AN ACCIDENT. HAS MAINTAIN A SPEED OF APPROXIMATELY OF 12 MILES PER HOUR OVER A INCLINED GRADE GOING OVER 3 SPEED BUMPS. THE STEERING COLUMN HAS A POPPING SOUND AND THAT CAN ALSO BE FELT WITH FEET ON FLOOR BOARD. HAVE HAS BACK TO A DODGE DEALER 3 TIMES. ALL 3 TIMES WE ARE TOLD COMPUTER SHOWS NOTHING WRONG AND SERVICE DEPARTMENT SAYS " WHAT DO YOU WANT ME TO DO ABOUT IT".. MANAGEMENT HAS GIVEN NO SATISFACTION. I HAVE SMALL CHILDREN THAT RIDE IN THIS MANUFACTURES DEFECTED AUTOMOBILE. I FEAR A OUT OF CONTROL ACCELERATION WILL OCCURE AND THE STEERING WILL MALFUNCTION CAUSING INJURY. PLEASE ADVISE. THANK YOU. *AK
Vehicle speed control, Aug 3, 2000
WHILE DRIVING ABOUT 10 MPH AND WHEN APPLYING BRAKE PEDAL VEHICLE KEPT ACCELERATING. THIS HAPPENED TWICE.*AK
Power train, Jul 18, 2000
TRANSMISSION CLICKS FOR 2-3 SECONDS WHEN SHIFTED FROM PARK OR FROM DRIVE TO REVERSE. DEALER STATES THAT THIS IS NORMAL ALTHOUGH IT DID NOT APPEAR UNTIL TRUCK HAD OVER 7K MILES DRIVEN. SEEMS TO BE TOO LOUD AND INCONSISTENT TO BE NORMAL. *AK
Service brakes, Hydraulic, Jul 18, 2000
REAR BRAKE CALIPERS SEEM TO CATCH AND POP CONSTANTLY AT LOW SPEEDS WITHOUT APPLYING PRESSURE TO BRAKE PEDAL. *AK
Power train, Jul 18, 2000
TRANSMISSION CLICKS FOR 2-3 SEC WHEN SHIFTER IS MOVED BETWEEN GEARS.*AK
Seats, Jul 17, 2000
WHEN THE CARGO AREA HAS ITEMS IN IT, AND WHILE DRIVING AND COMING TO A SUDDEN STOP, THIRD REAR SEATBACK MOVES BACK AND FORTH IN WHICH A CHILD MAY SIT ON THESE THIRD SEAT, AND MAY BE CAUGHT IN BETWEEN THE SEAT AND THE SEAT BACK. THIS COULD CAUSE INJURIES TO THE CHILD. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Engine and engine cooling, Jul 12, 2000
CONSUMER WAS INSIDE OF A PARKING LOT AND SMELLED A STRANGE ODOR COMING FROM REAR OF VEHICLE. AT THIS TIME SHE THOUGHT IT WAS ANOTHER VEHICLE . WHEN SHE GOT OUT OF VEHICLE,SHE NOTICED WHITE SMOKE COMING FROM UNDERNEATH VEHICLE, AND THERE WAS GASOLINE POURING FROM THE PIPE. THERE WERE NO PRIOR WARNINGS VEHICLE WAS TOWED TO THE DEALERSHIP.*AK
Suspension, Power train, Jun 19, 2000
WHILE DRIVING VEHICLE WOULD MAKE FUNNY NOISES IN THE FRONT DIFFERENTIAL. ALSO, WOULD PULL TO THE RIGHT IF STEERING WHEEL WAS LET GO & BRAKES NOT APPLIED. TOOK VEHICLE TO DEALERSHIP & INFORMED CONSUMER IT WAS A CASTER ADJUSTMENT & IT WAS ALREADY DONE. HOWEVER, PROBLEM STILL EXISTED. TOOK TO DEALERSHIP IN ARIZONA, AND INFORMED CONSUMER THAT IT WAS A DESIGN FLAW, AND MANUFACTURER KNEW ABOUT IT*AK.
Power train, Jun 7, 2000
GEARS COULD BE CHANGED WITHOUT DEPRESSING THE BRAKE PEDAL. THERE IS NO TRANSMISSION INTERLOCK SYSTEM. *AK WHEN THE GEAR IS SHIFTED FROM PARK TO REVERSE, THE DASH SHOWS IT WRONG. *YH
Air bags, Jun 5, 2000, crash
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Engine and engine cooling, May 12, 2000
WHEN DRIVING IN STOP AND GO TRAFFIC AT SPEED OF 5-10 MPH VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Vehicle speed control, May 4, 2000
WHEN STARTING UP CAR ACCELERATED WITHOUT APPLYING BRAKES.*AK *ML
Suspension, Power train, May 3, 2000
VEHICLE HAS SEVERE WHINING NOISE FROM REAR DIFFRENTIAL.ALSO HAS GRINDING/CLICKING NOISE TO DATE, REAR DIFFERENTIAL RING AND PINION HAS BEEN REPLACED (NOT FIXED); COMPLETE REAR END ASSEMBLY INSTALLED 05/01/00 (NOT FIXED), DEALER CONTACTED ME AND TOLD ME THEY WOULD "REBUILD THE NEW ASSEMBLY TO TRY TO CORRECT THE PROBLEM, AND WOULD NOT GIVE ME THE VEHICLE BACK UNTIL IT HAS BEEN CORRECTED." THIS IS 3 ATTEMPTS AT THE SAME PROBLEM, I.E., NEW GEAR SET; NEW REAR END ASSEMBLY; CURRENTLY REBUILDING THE NEW REAR END ASSEMBLY (WITHOUT EVER HAVING RETURNED VEHICLE TO ME WITH NEW REAR END INSTALLED). *AK
Fuel system, Gasoline, Other or unspecified, Apr 25, 2000
I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE ENGINE CHECK LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?*AK
Engine and engine cooling, Apr 23, 2000
ENGINE MISSES AT IDLE SPEED. RPM'S VARY FROM 800 TO 500 AND SOMETIMES DOWN TO 300 AT WHICH POINT THE ENGINES STARTS TO LUG AND STRAINS TO KEEP RUNNING. IT DOESN'T DO THIS ALL THE TIME. FIRST THING IN THE MORNING USUALLY AND USUALLY WHEN I HAVE JUST COME OFF OF THE INTERSTATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS NEITHER WHICH HAVE BEEN ABLE TO FIND A PROBLEM.(NO CHECK ENGINE LIGHT....THEN NO PROBLEM). *AK
Visibility, Apr 5, 2000
DRIVER SIDE MIRROR DOES NOT SHOW OBJECTS WHILE TURNING. YH
Fuel system, Gasoline, Apr 3, 2000
IN COOL WEATHER, I GET A THICK WHITE EMULSION BUILDUP ON THE INSIDE OF THE OIL FILLER CAP, TO THE POINT WHERE IT IS DRIPPING DOWN INTO THE CRANKCASE AND GETTING SUCKED INTO THE PCV VALVE. THE LOCAL DEALER, NOT THE ONE WHERE I BOUGHT IT, TELLS ME THIS IS NORMAL AND TO JUST WIPE IT OUT. HAVING WORKED ON CARS FOR OVER 30 YEARS, I DO NOT SEE THIS AS NORMAL. IT SEEMS THAT EXCESIVE MOISTURE IS GETTING INTO THE CRANKCASE FROM SOMEWHERE. *AK
Power train, Mar 30, 2000
CHILD CRAWLED OUT OF CAR SEAT AND PLACED TRANSMISSION INTO DRIVE, CAR TOOK OFF, ABLE TO CHASE IT DOWN AND STOP VEHICLE. AT A BUS STOP WHERE MANY KIDS WERE AROUND AND COULD HAVE BEEN HIT IF DRIVER WAS NOT RIGHT NEXT TO VEHICLE. *AK
Engine and engine cooling, Power train, Mar 4, 2000
VEHICLE MAKES GRINDING NOISE...CHRYSLER UNABLE TO DIAGNOSE PROBLEM. WHEEL BEARING REPLACED, DRIVESHAFT REPLACED, MOTOR MOUNT SHIM MACHINED AND INSTALLED...TO NO AVAIL. CHRYSLER NOW BELIEVES IT COULD BE THE FRONT DIFFERENTIAL. CHRYSLER IS BASICALLY EXPERIMENTING WITH VEHICLE IN HOPES THAT NOISE WILL GO AWAY. I HAVE REQUESTED THAT THE VEHICLE BE RETURNED TO CHRYSLER (THROUGH VEHICLE BUY BACK PROGRAM). LONG TERM RELIABILITY AND SAFETY OF VEHICLE QUESTIONABLE AT THIS TIME. DRIVETRAIN HAS BEEN DETERMINED TO BE CAUSE OF PROBLEM. *AK
Power train, Jan 24, 2000
CONSUMER WAS DRIVING WHEN TRANSMISSION BECAME INOPERATIVE AT ONLY 3000 MILES. DEALER WILL REPLACE COMPLETE TRANSMISSION, BUT IT IS ON BACK ORDER.NO TRANSMISSION PARTS ARE AVAILABLE AT THIS TIME. PLEASE PROVIDE FURTHER INFORMATION. *AK
Steering, Nov 29, 1999
WHILE DRIVING AT APPROX. 40-45 MPH STEERING WHEEL COMPLETELY FELL OFF, IT WAS HOLDING ON BY 3 WIRES WHICH COULD HAVE CAUSED LOSS OF VEHICLE CONTROL. DEALER IS INSPECTING VEHICLE. *AK
Steering, Oct 1, 1999
THE CAR IS HARD TO CONTROL (STEER) AND THE DEALER HAS WORKED ON IT TWO TIMES AND IS UNABLE TO CORRECT THE PROBLEM. THE STAR HOT LINE WAS CALLED TODAY, AND I WAS TOLD TO BRING THE CAR IN IN SIX DAYS AND THEY WOULD WORK ON IT AGAIN. I AM CONCERNED ABOUT HOW SAFE IT IS ON THE ROAD.