2001 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 665 owner complaints filed for this model year. This is the 7th highest complaint count among 25 Durango model years with reports.
Of the 2001 reports, 60 involved a crash and 20 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftMar 7, 2001
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V077000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: suspension
264 reports, newest first. Show all
Steering, Suspension, Feb 5, 2008
WHEN I BOUGHT THE TRUCK I PUT ON A NEW SET OF TIRES AND HAD THE ALIGNMENT DONE AT A FIRE STONE ON 8/16-21/2008. THE FIRE STONE TOLD ME MY BALL JOINTS WERE GOING OUT. AND THEY SAID THE GOOD NEWS IS THAT THEY ARE UNDER RECALL. I TOOK IT TO THE DEALER THEY LOOKED UP THE VIN. # AND CHARGED ME LITTLE OVER $60.00. IN THE END THEY TOLD ME THAT THE SERVICE WAS DONE ALREADY AND TOLD ME THE MILES THAT IT WAS DONE AT. AT THAT TIME I STILL HAD 20,000 MILES TO GO BEFORE I HIT THAT AMOUNT. THE SHOP MANAGER TOLD ME THAT "SOMEONE MUST HAVE PUT THE WRONG MILES IN BECAUSE WE CHECK IT AND THERE DONE THAT IS WHY WE ARE CHARGING YOU A FEE. SO I WENT TO ANOTHER DEALER AND ASKED THEM. THEY LOOKED UP THE VIN.# AND SAID "THIS SERVICE HAS ALREADY BEEN DONE AND IF THEY TAKE IT IN IT WILL JUST COST ME ANOTHER $60.00." I CONTACTED CHRYSLER AND TOLD THEM MY STORY AND ASKED THEM ABOUT ALL THE WEAR AND TEAR THAT THESE BAD BALL JOINTS ARE CAUSING. THEY SAID THAT THE SERVICE WAS DONE AND THERE IS NOTHING THAT THEY CAN DO. 1YEAR LATER AND 1 SET OF TIRES, ON 5/20/07 I LOOKED MYSELF UNDER THE TRUCK AND LOOKED FOR WHAT THE FIRE STONE MANAGER TOLD ME TO LOOK AT. JUST TO FIND THAT THE SERVICE HAD NEVER BEEN DONE. THE REASON I DID THIS, BECAUSE FIRE STONE WOULD NOT REPLACE THE TIRES DUE TOO POOR UPKEEP. I HAD MOVED TO PINEVILLE LA WHEN ALL THIS TOOK PLACE. I WENT IN TO A DEALER THERE AND TOLD THEM MY STORY AND ASKED IF THEY WOULD LOOK AT THE PICTURES THAT I TOOK. THEY SAID YES AND THEY SAID THE SERVICE HAD NOT BEEN DONE ,SO THE CHECK INTO IT AND THE DEALER (WEST SIDE IN ILLINOIS HAD IT IN THE COMPUTER AS DONE ON THERE SITE.) THEY PUT IN THE WRONG VIN# . THE DEALER IN LA DID THE RECALL, BUT I AM OUT $60.00 , 1 SET OF TIRES, COST AND WORK OF THE LOWER BALL JOINTS (DUE TO UPPER BALL JOINTS GOING OUT) AND ALL THAT TIME RUNNING AROUND. WHAT SHOULD I DO ? A LAWYER COST TOO MUCH! AND NOW I HAVE THE RECALL ON THE STEERING COLUMN GEAR SHIFT BLOCKER. *TR
Suspension, Aug 15, 2007
MY VEHICLE IS 6 YEARS OLD, ABOUT 2 MONTHS AGO I NOTICED MY CAR BEGAN VIBRATING REALLY BADLY AND MY TIRES WERE WEARING FLAT ON THE DRIVERS SIDE. I TOOK MY DURANGO TO THE 76 SERVICE STATION AND THEY INSPECTED MY VEHICLE AND I WAS TOLD THAT MY RIGHT FRONT WHEEL BEARING WAS WORN, MY FRONT BALL JOINTS WERE WORN AND THE SWAY BAR BUSHINGS WERE WORN VERY BADLY AS WELL AS THE UPPER CONTROL ARMS WERE BAD. I HAVE ONLY SEEN RECALLS ON THE VEHICLES WITH 4X4 BUT I THINK THE 4X2 MODELS NEED TO ALSO BE INSPECTED. THIS IS NOT NORMAL WEAR FOR A VEHICLE ONLY BEING 6 YEARS OLD AND DRIVEN ONLY 14,280 A YEAR. I CANT AFFORD TO PAY THE 1500 DOLLARS THAT WAS QUOTED TO HAVE IT FIXED, SO NOW IT SITS UNLESS IT HAS TO BE USED, BECAUSE I AM AFRAID THAT MY FRONT TIRE IS GOING TO FALL OFF. *JB
Suspension, Mar 16, 2007
TL* THE CONTACT OWNS A 2001 DODGE DURANGO SUV. THERE WAS A LOUD CLICKING NOISE IN THE FRONT END AND THE STEERING WHEEL PULLED. THE DEALER STATED THAT THERE WAS A RECALL ON THE BALL JOINTS. HOWEVER, IT DIDN'T APPLY TO THIS VEHICLE. ALSO, THE FRONT AND LOWER ARM BALL JOINTS WERE WORN OUT AND COULD BE REPAIRED AT COST TO THE CONTACT. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED AND OBSERVED RELATED COMPLAINTS. THE CURRENT AND FAILURE MILEAGE WERE 50,000. *AK
Steering, Suspension, Service brakes, Hydraulic, Parking brake, Electrical system, Dec 1, 2006
I BOUGHT MY 2001 DODGE DURANGO SPORT IN NOVEMBER 2000. OVER THE COURSE OF THE PAST SIX YEARS I HAVE HAD TO HAVE SO MANY REPAIRS AND REPLACEMENTS OF PARTS, BRAKES, TIRES, ELECTRICAL FUSES & RESISTORS DONE THAT I CAN HONESTLY SAY THAT I WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN. THE BIGGEST CONCERNS TO ME HAVE BEEN AROUND BRAKES NEEDING REPLACEMENT THREE TIMES, UPPER BALL JOINTS REPLACED DUE TO RECALL, LOWER BALL JOINTS EXHIBITING EXCESSIVE WEAR AS WELL (BUT NOT BEING ABLE TO GET DAIMLER/CHRYSLER TO FIX THEM BECAUSE IT ISN'T COVERED UNDER MY WARRANTY OR THE RECALL NOTICES) AND ABS & BRAKE LIGHTS ON THE DASHBOARD SHOWING UP INTERMITTENTLY. I HAD TO HAVE THE POWER STEERING LINE REPLACED COMPLETELY DUE TO IT RUSTING THROUGH AND CONTINUOUSLY LEAKING STEERING FLUID. THE DEALERSHIP REPLACED MY STEERING FLUID AND TOLD ME IT WOULD BE FINE TO DRIVE UNTIL THE PART CAME IN. THEY SAID THEY WOULD CALL ME AS SOON AS THE PART ARRIVED. TWO WEEKS LATER I HAD TO CHASE THEM DOWN TO GET AN ANSWER AS TO WHETHER OR NOT THE PART HAD ARRIVED AND WAS TOLD I WOULD NEED TO WAIT ANOTHER WEEK TO BRING THE DURANGO IN FOR REPAIRS. JUST RECENTLY MY CHECK ENGINE LIGHT CAME ON, I DROVE STRAIGHT TO THE DEALERSHIP TO ASK THEM TO LOOK AT IT AND THEY ASKED ME IF THE CAR WAS BUCKING OR STALLING. I SAID NO AND THEY TOLD ME IT WAS NOTHING TO WORRY ABOUT THEN. I TRIED TO MAKE AN APPOINTMENT, BUT COULDN'T EVEN BE SEEN FOR A WEEK AND A HALF. I ASKED FOR A LOANER VEHICLE AND THEY SAID THAT CHRYSLER DOESN'T PROVIDE THOSE, BUT THEY COULD CERTAINLY GET ME A RENTAL...WHY BOTHER BUYING FROM A COMPANY THAT DOESN'T OFFER EVEN MINIMAL THINGS TO THEIR CUSTOMERS? *JB
Suspension, Nov 7, 2006
DT*: THE CONTACT STATED WHILE TURNING THE WHEEL TO EITHER SIDE REGARDLESS OF SPEED, THERE WAS A CREAKING NOISE IN THE STEERING COLUMN. THIS WAS ACCOMPANIED BY A VIBRATION IN THE STEERING WHEEL, AND THE VEHICLE PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE UPPER CONTROL ARM NEEDED REPLACEMENT DUE TO WEAR. THERE WAS A NHTSA RECALL # 04V596000, WHICH PERTAINS TO THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Suspension, Engine and engine cooling, Jul 26, 2006
2001 DODGE DURANGO UPPER BALL JOINTS WERE CORRODED. *TS THE CONSUMER RECEIVED A RECALL LETTER AFTER SHE HAD ALREADY EXPERIENCED THE FAILURE. WITH ONLY 64,000 MILES ON THE VEHICLE, THE ENGINE FAILED. *JB
Steering, Suspension, May 31, 2006, crash
IN THE EARLY MORNING HOURS OF 5/27 THE RIGHT FRONT LOWER WHEEL BEARING OF MY 2001 DODGE DURANGO SUDDENLY SEPARATED WITHOUT WARNING CAUSING THE WHEEL TO COME LOOSE FROM THE VEHICLE. THE CAUSED THE DURANGO TO VEER TO THE RIGHT AND CRASH INTO TWO PARKED CARS. THE WHEEL, AXLE, BEARING, RACK AND PINION AND ASSOCIATED PARTS ARE BEING REPLACED. OLD PART WILL BE SAVED. *JB
Suspension, Mar 6, 2006
REAR LEAF SPRINGS BREAK AND CAUSE VEHICLE TO SWAY. POSSIBLE ROLL OVER CONDITION. *JB
Suspension, Service brakes, Hydraulic, Feb 27, 2006
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED FOR THE UPPER BALL JOINTS, #04V596000. THE CONTACT PERFORMED THE RECALL WORK PRIOR TO THE RECALL AND SENT IN THE PAPERWORK AVAILABLE. THE MANUFACTURER REQUESTED THE ORIGINAL RECEIPT. THE CONTACT DID NOT HAVE A RECEIPT AND WAS DENIED REIMBURSEMENT. ALSO, SINCE PURCHASE, THE ABS JERKS AND THE VEHICLE SWERVES WHEN STOPPING AT ANY SPEED. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED AND NO REPAIR WAS AVAILABLE.
Suspension, Feb 3, 2006
DT*: THE CONTACT STATED THERE WAS A RUBBING NOISE COMING FROM THE REAR OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE REAR LEAF SPRING BROKE. THE DRIVER SIDE WAS REPAIRED AND THEN A YEAR LATER, THE PASSENGER SIDE BROKE AND IT WAS REPAIRED.
Suspension, Jan 30, 2006
DT*: THE CONTACT STATED WHILE PULLING OUT OF A PARKING LOT, THE VEHICLE MADE A LOUD POP. THE REAR END LOCKED UP. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND HAS NOT BEEN SEEN BY A MECHANIC.
Steering, Suspension, Air bags, Nov 4, 2005, crash
DT: THE CONTACT HAS BEEN EXPERIENCING PROBLEMS WITH THE STEERING AND FRONT END WHILE DRIVING VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES SINCE MAY 2005. WHILE DRIVING ON A TWO LANE ROAD THE VEHICLE STARTED MAKING A NOISE, THEN IT VEERED TO THE LEFT. THIS RESULTED IN AN ACCIDENT. UPON IMPACT, THE AIR BAGS DID DEPLOY.*AK
Suspension, Oct 30, 2005
ADHERING TO THE RECALL NOTICE WE RECEIVED ON OUR 2001 DODGE DURANGO, WE TOOK IT IN TO HAVE THE UPPER BALL JOINTS REPLACED. THREE MONTHS LATER WE TOOK THE CAR BACK FOR ITS ROUTINE OIL CHANGE. AT THAT TIME WE WERE TOLD THE LOWER BALL JOINTS WERE NOW IN NEED OF REPAIR. GIVEN THE RECALL ON THE UPPER BALL JOINTS AND THE MANY COMPLAINTS THAT HAVE BEEN PLACED ON THIS SUBJECT, WE FIND IT HARD TO BELIEVE THAT THIS IS AN UNRELATED PROBLEM. THE RECALL SHOULD BE MODIFIED TO INCLUDE THE LOWER BALL JOINTS AS WELL. *NM
Steering, Suspension, Electrical system, Equipment, Oct 21, 2005, fire
I HAVE BEEN WITH THIS VEHICLE IN THE SHOP EVERY TIME YOU TURN AROUND. CURRENTLY WE WERE DRIVING DOWN THE ROAD AND SMOKE CAME FROM THE VENTS. IT WAS A FIRE WHICH THEY ARE STILL TRYING TO FIND WHERE THE SHORT IS. ALSO THE CONVERTOR FOR THE AIR CONDITIONER IS BAD AND HAD TO BE REPLACED. BECAUSE OF THE SHORT THE BATTERY WAS REPLACED TWO TIMES BECAUSE OF THE BURNING IT UP, THE SPRING BROKE WHEN I HIT A BUMP AND MY DAUGHTERS NECK WAS WRENCHED. EVERY OTHER DAY THE VEHICLE WON'T START, THE LOCKS WON'T WORK AFTER HAVING THEM REDONE BY CLIO CHRYSLER, THE WINDOWS WON'T GO UP AND DOWN, THE CAR HAS A BAD STEERING RACK WHICH WE REPORTED TO YOU QUITE SOME TIME AGO (2 DIFFERENT DEALERSHIPS EVALUATED AND REPORTED THIS), THE BALL JOINTS WERE BAD, THE CAR CREAKS CURRENTLY UNDERNEATH AS THOUGH IT IS GOING TO FALL IN TO PIECES. THE ALTERNATOR HAD TO BE REPLACED, THE SENSORS ALL WERE GOING BAD AT DIFFERENT TIMES, SO EVERY OTHER DAY THE CAR WON'T RUN. THE ONE COST US A MINT IN GASOLINE BECAUSE THE CAR WOULD JUST DRINK THE GAS AND SHOOT OUT BLACK SMOKE. THIS IS A 2000 VEHICLE FROM PROBLEMS DATING FROM DAY ONE OF PURCHASE. THE VEHICLE. *NM
Suspension, Service brakes, Hydraulic, Sep 8, 2005
DT: THE CONTACT STATES RECEIVED A RECALL LETTER ON 8-17-05 REGARDING THE UPPER BALL JOINT ON 2001 DODGE DURANGO. SHE CALLED AND SET UP AN APPOINTMENT, AND THEY TOLD HER THEY DO NOT HAVE ANY PARTS BECAUSE THERE IS A BACKORDER. SHE THINKS THE RECALL SHOULD BE FIXED IN A TIMELY MANNER. SHE REPORTED HAVING PROBLEMS WITH THE BRAKES, AND HER HUSBAND TOLD HER THIS MIGHT HAVE SOMETHING TO DO WITH THE RECALL BECAUSE THE FRONT END MAY BE WEARING OUT THE BRAKES. THE STEERING WHEEL JUMPED AROUND IN HER HAND WHEN SHE APPLIED THE BRAKES.*AK
Suspension, Power train, Vehicle speed control, Aug 15, 2005
I HAVE A 2001 DODGE DURANGO R/T THAT HAS HAD SEVERE PROBLEMS WITH THE FRONT END. I KNOW THAT THE UPPER BALL JOINTS HAVE BEEN REPLACED AT LEAST THREE TIMES. TWO OF WHICH ARE FROM MY LOCAL DEALER AND I JUST RECEIVED A NOTICE THAT THEY WANT IT DONE AGAIN. I ALSO KNOW THAT MY LOWER BALL JOINTS ARE SHOT AND IS DEFINITELY A COMPLICATION OF THE UPPER BALL JOINT PROBLEMS DUE TO THE FACT THAT THEY ARE ON THE SAME PIVOT POINT. ALSO MY UPPER AND LOWER CONTROL ARM BUSHINGS ARE SEIZING UP AND CAUSING NOT ONLY A SUBSTANTIAL AMOUNT OF NOISE BUT A SEVERE AMOUNT OF WHEEL HOP WHILE AT HIGH RATES OF SPEED ON THE HIGHWAY. WHILE CORNERING AND HITTING THE EXPANSION JOINT OF A BRIDGE OR OTHER HIGHWAY BUMP THE TRUCK SEEMS TO WANT TO BOUNCE FROM LANE TO LANE. I ALSO HAD A DRIVERS SIDE FRONT SHOCK BREAK IN HALF WHILE ON THE HIGHWAY LAST WEEK. I CONTACTED DAIMLER CHRYSLER ABOUT THESE PROBLEMS AND THEY DIDN'T SEEM THE BIT LEAST WORRIED ABOUT IT. I ASKED IF THERE WAS ANY CONSUMER COMPLAINT PROGRAM OR ANY FOLLOW UP PROCEDURE THAT I COULD BE INVOLVED WITH AND HE WAS QUICK TO SAY NO. HE ALSO INSTRUCTED ME THAT I COULD DO ONE OF TWO THINGS, I COULD HAVE THE BALL JOINTS CHANGED FOR THE FOURTH TIME OR GET RIDE OF THE VEHICLE. I ASKED HIM IF THIS WAS DODGES SINCE ON THE WHOLE PROBLEM BY OFF LOADING THE VEHICLE ONTO ANOTHER UNSUSPECTING PERSON AND HE DIDN'T SAY ANYTHING. HE JUST REPEATED HIMSELF. I AM A AIRCRAFT MECHANIC BY TRADE AND I CAN TELL YOU RIGHT NOW THAT THE FAA AND THE NTSB WOULD HAVE GROUNDED EVERY AIRCRAFT THAT WAS AFFECTED IN A SITUATION LIKE THIS. I DON'T KNOW WHY THERE IS SUCH A DOUBLE STANDARD WITH THE AUTOMOBILE INDUSTRY. I DRIVE AROUND MY FAMILY IN THIS VEHICLE TO INCLUDE MY 5 MONTH OLD SON AND IT SCARES ME TO DEATH JUST READING THE STORIES ONLINE THAT OTHER PEOPLE HAVE BEEN INVOLVED WITH. I HOPE IT HASN'T HAPPENED BUT WHAT IS IT GOING TO TAKE TO GET THIS RESOLVED WITH DODGE, (MULTIPLE DEATHS WITH THIS $30,000 LEMON) THANK YOU MIKE AUDAS. *NM
Suspension, Aug 1, 2005
DT: THE CONSUMER WAS COMPLAINING THAT AFTER RECALL #04V596000 WAS FIXED. THE VEHICLE HAD TO BE REALIGNED. CONSUMER WAS UPSET THAT HE HAD TO PAY FOR ALIGNMENT. THE MANUFACTURER SHOULD HAVE PAID FOR THIS, AND IT SHOULD BE INCLUDED IN THE RECALL EXPENSES. THE RECALL WAS ON THE UPPER BALL JOINTS ON BOTH SIDES OF THE FRONT SUSPENSION. THE OWNER HAD THE RECALL FIXED ON 7-27-05. THE CONSUMER DID NOT HAVE ENOUGH MONEY TO PAY THE EXTRA CHARGE. HE WILL HAVE THIS FIXED AND GO BACK TO A MECHANIC FOR ANOTHER REALIGNED. THE CONSUMER WAS GOING TO DO THIS AT A LATER DATE. CALLED THE MANUFACTURER, AND THEY SAID THAT THE REALIGNMENT WASN'T SOMETHING THAT THEY WERE CONCERING. THEY WERE ONLY CONCERNED WITH THE RECALL. *AK
Suspension, Jul 11, 2005
DT: CONSUMER STATES: SHE HAS A DODGE DURANGO THAT WAS RECALLED FOR THE BALL JOINTS. THE RECALL NUMBER WAS NOT AVAILABLE. SHE RECEIVED THE RECALL LETTER AROUND 1-05. THE DEALER DOES NOT HAVE THE PARTS. HE NAME WAS PUT ON A WAITING LIST IN 1-05 FOR THE PARTS. SHE STILL HAS NOT HEARD ANYTHING. SHE HAS CONTACTED THE DEALER AGAIN AND THEY TELL HER THE PART HAS NOT COME IN YET. THEY COULD NOT OFFER HER A LOANER TO USE UNTIL THE PARTS WERE IN. *NM
Suspension, Air bags, Apr 28, 2005, crash
THE CONSUMER WAS INVOLVED IN TWO FRONTAL COLLISIONS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK THE FIRST INCIDENT OCCURED ON A SLIGHT SNOW COVERED ROAD. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN FRONT AND SIDE DAMAGE AND THE VEHICLE WAS BACKED AGAINST THE CONCRETE BARRIER. THE SECOND INCIDENT OCCURED WHILE THE VEHICLE WAS IN MOTION AND THE CONSUMER LOST CONTROL WHENTHE VEHICLE WAS DRIVEN OVER A SMALL ICE PATCH. THE CONSUMER HAD RUN INTO A LIGHT POLE AND COMPLETELY DAMAGED THE MIDDLE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED OF RECALL# 04V596000, WHICH MAY HAVE BEEN THE CAUSE OF BOTH INCIDENTS. *SC
Suspension, Mar 28, 2005
WHILE THE VEHICLE WAS BEING SERICED FOR THE UPPER BALL JOINTS ON THE NHTSA RECALL, THE LOWER BALL JOINTS WERE WERE DEFECTIVE.*AK
Suspension, Mar 28, 2005
DEALER FLATLY REFUSED TO SERVICE THE VEHICLE FOR UPPER BALL JOINTS NHTSA RECALL 04V396000, SINCE CONSUMER DID NOT PURCHASE THE VEHICLE THERE, AND THE PARTS WERE AVAILABLE ONLY FOR THEIR CUSTOMERS.*AK
Suspension, Mar 25, 2005
WHILE DRIVING A LOUD CLANKING NOISE CAME FROM THE REAR OF THE VEHICLE. DRIVER TOOK VEHICLE TO DEALER, AND MECHANIC DETERMINED THAT LEFT AND RIGHT REAR LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Suspension, Mar 21, 2005
A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED. HOWEVER, THE DEALER STATED THE PART WAS ON NATIONAL BACK ORDER. CONSUMER HAS BEEN WAITING SINCE DECEMBER 2004.*AK
Suspension, Mar 17, 2005
BROUGHT VEHICLE TO DEALER FOR UPPER BALL JOINT RECALL AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE ALSO BAD. DEALER SAID THEY COULD REPLACE THEM AT A CONSIDERABLE COST TO VEHICLE OWNER. OBVIOUSLY EQUALLY AS DEFECTIVE AS THE UPPER BALL JOINTS AND SHOULD ALSO BE COVERED BY A RECALL.*AK
Steering, Suspension, Mar 15, 2005
I HAVE A 2001 DODGE DURANGO THAT HAS PREMATUE WEARING OF TIE RODS AND BUSHINGS. I TRIED CONTACTING MY DEALERSHIP AND THEY WILL NOT COVER THIS BECAUSE OF 60,000MILES. I STARTED NOTICEING PROBLEMS AT 7,000 MILES WHEN MY TIRES STARTED TO WEAR PREMATURE. I TOOK THE CAR BACK TO THE DEALER AND THEY JUST REALINED THE VEHICLE. I AM ON MY THIRD SET OF TIRES ALREADY. BRAKES PLUS WON'T REALIGN THE CAR BECAUSE EVERYTHING IS SO WORN OUT. PLEASE ADVISE ME, I HAVE TO FIX THIS AND NOBODY WILL COVER THE COSTS. WHAT DO I DO.???*AK