2001 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 665 owner complaints filed for this model year. This is the 7th highest complaint count among 25 Durango model years with reports.
Of the 2001 reports, 60 involved a crash and 20 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftMar 7, 2001
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V077000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
665 reports, newest first.
Engine and engine cooling, Power train, May 25, 2004
ENGINE LIGHT CAME ON. CODES LISTED WERE P1757 AND P1762. GOVERNOR PRESSURE SOLENOID AND GOVERNOR PRESSURE SENSOR. ENGINE RPMS RACE TO OVER 3000 BEFORE FINALLY SHIFTING. FEELS LIKE THE ENGINE IS GOING TO BLOW. *NM
Electrical system, May 22, 2004, fire
THE DASH LIGHTS STARTED GOING OFF AND ON WITHOUT WARNING. I PULLED OVER WHEN I REALIZED THE TAILLIGHTS WERE NOT WORKING. A FIRE HAD STARTED IN THE TAILLIGHT SOCKET ON THE DRIVER'S SIDE. THE FIRE DEPARTMENT RESPONED WITHIN 3 MINUTES, BUT THE FIRE STILL DID $8,000 IN DAMAGE AND TOOK THE DEALER 10 WEEKS TO FIX. THE CAUSE WAS UNKNOWN, BUT THE ENTIRE REAR WIRING HARNESS HAD TO BE REPLACED.*AK
Vehicle speed control, May 20, 2004, crash
WHILE DRIVING AND APPLYING THE BRAKES VEHICLE LURCHED FORWARD. VEHICLE HAS HAD THIS PROBLEM FOR OVER A YEAR. VEHICLE WAS INVOLVED IN ONE COLLISION, AND WAS BEING SUED. THERE WERE NO INJURIES OR FATALITIES. *AK
Suspension, May 16, 2004
BACKING OUT OF DRIVEWAY. TURNED STEERING WHEEL TO THE RIGHT AND THE FRONT END DROPPED. THE RIGHT FRONT TIRE CAME AWAY FROM THE CONTROL ARM AT THE UPPER BALL JOINT. *AK
Wheels, May 13, 2004
RT. FRONT WHEEL NOISE AND LOCKED-UP TURNING INTO PARKING LOT. PULLED FORWARD TURNING TO LEFT AND WHEEL FREED. DROVE 30 MILES ON HIGHWAY TO DEALERSHIP WITHOUT INCIDENT. DEALER FOUND RT. FRONT WHEEL HUB BEARINGS WORE OUT AND DANGEROUSLY AFFECTING SAFETY OF WHEEL. VEHICLE WITH 53,000 MILES AND IN SHOP ON EXTENDED WARRANTY X3 FOR CONTROL ARM/SUSPENSION REPLACEMENTS/ REAR WHEEL BRAKE CYLINDER LEAKS AND REPAIRS AND NOW RT. FRONT WHEEL HUB BEARINGS.CHRYSLER NO HELP. LUCKY TO HAVE FORSIGHT TO BUY EXTENDED WARRANTY. NOW WITH LACK OF TRUST OF VEHICLE. *AK
Suspension, May 12, 2004
A SQUEAKING NOISE WAS HEARD FROM UNDER THE FRONT OF THE VEHICLE WHEN TURNING. WHILE DRIVING ON THE A BUMPY FREEWAY VEHICLE PULLED TO THE LEFT WHEN IT WENT OVER A BUMP. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO INDICATED THAT THE FRONT UPPER BALL JOINTS HAD PREMATURELY WORN OUT WHICH CAUSED THE FRONT TIRES TO WEAR. *AK
Suspension, May 10, 2004
I HAD TO REPLACE THE UPPER BALL JOINT IN MY VEHICLE. I WAS TOLD THAT THERE IS AN ONGOING INVESTIGATION REGARDING THE UPPER BALL JOINTS IN 2000-02 MODELS. I NOTICED A NOISE WHEN I HIT THE BRAKES OR A ROUGH SPOT IN THE ROAD. I TOOK MY VEHICLE IN FOR SERVICE AND HAD TO PAY $272.00 TO HAVE THESE REPLACED. *LA
Equipment, May 6, 2004
AFTER A TIRE BLOW OUT, I WENT TO RETRIEVE THE SPARE ONLY TO FIND THAT IT WAS GONE. THE SPARE IN THIS VEHICLE IS LOCATED UNDER THE REAR OF THE VEHICLE, AND IS SUSPENDED BY A CABLE THAT LOWERS FROM THE TRUNK. WHEN I CHECK FOR THE SPARE, I ONLY FOUND A 4 INCH SECTION OF CABLE WITH A FRAYED END. IT APPEARS THE CABLE HAD BROKEN AND THE SPARE, WITH THE ALLOY WHEEL, MUST HAVE DROPPED TO THE GROUND AT SOME POINT. I HAD NO INDICATION THAT THIS HAD HAPPENED, AND COULD HAVE CAUSED AN ACCIDENT IF SOMEONE BEHIND ME HAD HIT THE SPARE AFTER IT BROKE LOOSE.
Service brakes, Hydraulic, Power train, Seat belts, Vehicle speed control, May 3, 2004
CONSUMER STATED THAT TRANSMISSION INDICATOR LIGHT KEPT GOING OFF AND ON. CONSUMER TOOK VEHICLE TO THE DEALER, WHO TOLD CONSUMER THAT THEY HAD TO INSERT A PLATE IN ORDER TO MAKE THE LIGHT STAY OFF. ALSO, AFTER VEHICLE WAS WORKED ON THE CRUISE CONTROL LIGHT CAME ON AND STAYED ON. WHILE DRIVING ON THE FREEWAY ALL THE LIGHTS CAME ON, CONSUMER APPLIED BRAKES, AND THEY GRABBED. WHEN CONSUMER FINALLY WAS ABLE TO APPLY BRAKES THEY ALMOST THREW HER PASSENGER THROUGH THE WINDSHIELD. HOWEVER, PASSENGER DID NOT GO THROUGH THE WINDSHIELD BECAUSE HE WAS WEARING A SEAT BELT. CONSUMER INDICATED THAT DEALER TOLD HER THAT THIS INCIDENT MAY HAVE BEEN CAUSED BY THE TRANSMISSION FLUID THAT THEY PUT INTO VEHICLE. *AK
Suspension, Apr 29, 2004
WHILE DRIVING 70 MPH VEHICLE VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Electrical system, Apr 28, 2004
THE IGNITION SWITCH OVERHEATED AND MELTED, CAUSING THE IGNITION TO MALFUNCTION. *AK
Suspension, Equipment, Apr 27, 2004
MY BALL JOINTS AND RIGHT CONTOL ARM HAVE GONE OUT AGAIN. ON 12-6-02 I TOOK MY CAR INTO THE DEALERSHIP AND THEY REPLACED MY IGNITION SWITCH AND RIGHT CONTROL ARM AND HUB BEARINGS. NO I HAVE THE SAME PROBLEM AGAIN AND THEY DO NOT WANT TO HELP ME WITH MY PROBLEM. I JUST DRIVE IN THE CITY. MY RO # IS 262789. IT WAS A DONE AT VALENCIA DODGE.*AK
Power train, Apr 27, 2004
TRANSMISSION WILL NOT SHIFT INTO REVERSE. WAS TOLD THAT THE REAR PLANITARY GEAR IS BROKEN AND NEED A NEW TRANS. CAR IS ONLY 3 YEARS OLD WITH 55,000 MILES. CHRYSLER IS LOOKING INTO IT TO SEE IF THEY WILL COVER ALL OR PART OF THE REPAIRS AS THE WARRANTY EXPIRED AT 36,000 MILES.
Engine and engine cooling, Apr 21, 2004
ENGINE SIEZED AND HAD TO BE REPLACED. OIL PRESSURE GAUGE DROPPED TO ZERO SO WE CHANGED OUT THE OIL PUMP AND DISCOVERED SLUDGE BUILD UP ALTHOUGH THE OIL HAD BEEN CHANGED REGULARLY. ABOUT 2 MONTHS LATER THE ENGINE LOCKED COMPLETELY. THE SLUDGE PROBLEM HAD CLOGGED ACCESS TO THE FRONT TWO PISTONS AND EVENTUALLY THE LOCKED COMPLETELY.*AK
Suspension, Apr 20, 2004
ON JANUARY 2, 2004 AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT THE CONSUMER'S EXPENSE. *AK THE CONSUMER WAS INFORMED THAT THE WHEEL WAS ABOUT TO FALL OFF. *SC *JB
Suspension, Apr 20, 2004
WHEN TURNING LEFT OR RIGHT FRONT END OF THE MAKES A NOISE. CONSUMER STATES THAT FRONT WHEEL HAS PLAY IN IT. CAN PUSH THE WHEEL IN ABOUT THREE INCHES AND OUTWARD THREE INCHES. DRIVER BELIEVES ITIS RELATED TO THE BALL JOINTS. *AK *NM
Steering, Suspension, Electrical system, Exterior lighting, Apr 18, 2004
IN MARCH OF 2001 I BOUGHT A 2001 DODGE DURANGO 4X4 THE FIRST YEAR WAS GREAT , THEN DESPITE THE FACT THAT I TOOK MY VEHICLE IN EVEY 3000 MI. FOR WHATEVER WAS MANUFACTURER RECOMMENDED MAINTENANCE , AND THE DEALERS 27 POINT INSPECTION, THE FRONT BRAKES WERE SUDDENLY COMPLETELY SHOT AND COST IN EXCESS OF $450 TO REPAIR LAST JUNE I BELIEVE , RIGHT AFTER GETTING SERVICED AND A FRONT END ALIGNMENT ,I DROVE TO WORK , ATTEMPTED TO SHUT OFF VEHICLE, AND IT REFUSED THE ENGINE SPED UP , THE LIGHTS FLASHED , THE GAUGES WENT WILD, AND IT FINALLY DIED. DAY AFTER DAY THEY CEPT TELLING ME THEY DIDNT KNOW WHAT THE PROBLEM WAS ,AFTER A WEEK OF BEING WORKED ON THE DEALERSHIP INFORMED ME THE STARTER HAD "GONE" AND IT WOULD BE 24 TO 48 HOURS BEFORE THEY COULD GET ONE ABOUT THE SAME TIME THE FRONT END STARTED TO MAKE A STRANGE GRINDING NOISE WHILE BACKING UP WHILE TURNING....THEY STILL HAVENT FIGURED OUT THIS ONE.....BUT IM WONDERING IF IT IS A BALLJOINT ISSUE ALSO AFTER SEVERAL OF THE REGULARLY SCHEDUELED SERVICES I COMPLAINED THAT THERE WAS FLUID LEFT ON MY DRIVEWAY. I WAS TOLD THAT IT WAS RUN OFF FROM THE FRAME OF SOME OF THE OLD OIL,....NOW AFTER IT IS OUT OF WARRANTY,THEY FINALLY FOUND THE LEAK....THE POWER STEERING RACK IS LEAKING OH AND I ALMOST FORGOT, WHEN I FIRST GOT THIS VEHICLE, THE LEFT REAR BRAKE LIGHT DIDNT ALWAYS WORK...AFTER 4 OR 5 ATTEMPTS TO GET IT REPAIRED , I HAD A MECHANIC FRIEND OF MINE LOOK IT OVER ...IN LESS THAN 5 MINUTES HE TOLD ME THE CONTACTS IN THE HOUSING WERE DEFECTIVE ....I GOT THE DEALERSHIP TO CHECK INTO IT AND THEY REPLACED IT AND IT HAS BEEN FINE EVER SINCE THIS VEHICLE HAS ALWAYS HAD ITS MANUFACTURERS RECOMMENDED SERVICES AT THE INTERVAL REQUIRED , IT WAS VERY EXPENSIVE TO BUY , AND TO MAINTAIN, IT ONLY HAS 40,000 MI. ON IT , AND LOOKS GREAT, BUT APPEARNTLY IT IS A MONEY PITT AND DEATH TRAP ALL ROLLED INTO ONE!!
Suspension, Wheels, Apr 16, 2004, crash
AS I WAS GOING DOWN A COUNRY ROAD, FOR SOME UNKNOWN REASON I LOST CONTROL OF MY DURANGO, WENT OFF THE ROAD AND RAN INTO A DIRT/ROCK EMBANKMENT. WHEN PULLING MY DURANGO BACK UP ON THE ROAD, FOUND MY TIRE WAS FLAT AND THE RIM HAD SPLIT IN HALF. IN HALF LIKE IF YOU WERE HOLDING IT UP ON IT'S EDGE (NOT LYING IT DOWN) AND CUT IT IN HALF. WHEN I TOOK IT TO THE DEALER SHIP AND THEY HAD A REPRESENTITIVE COME OUT THEY SAID THERE WAS NOTHING THEY COULD DO!!! I'VE TALKED TO MANY PEOPLE AND MECHANICS AND THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT. IT'S AS ALMOST AS IT WAS WELDED WRONG. THE CRYSLER CORP. WOULD NOT HELP ME IN ANY WAY. I HAD TO TURN IT INTO MY INSURANCE COMPANY. I STILL BELIEVE THAT THERE WAS SOMETHING WRONG WITH MY DURANGO. WHETHER IT BE A FAULTY RIM OR POSSIBLY THE BALL JOINTS. I'VE NOW BEEN READING MORE AND MORE ABOUT THESE DURANGO AND AM STILL NOT SATISFIED WITH THE CRYSLER CORP. S DECISION.*AK
Suspension, Apr 12, 2004
VEHICLE MAKES HORRIBLE NOISES WHEN MAKING TURNS, OR GOING OVER UNEVEN ROAD SURFACES. FEELS AND SOUNDS. AS IF FRONT END IS GOING TO FALL OFF VEHICLE SKIPS LANES SLIGHTLY WHEN HITTING ANY KIND OF BUMP. VEHICLE HAS GONE TO DEALER MULTIPLE TIMES FOR SAME PROBLEMS, WHICH ENDS UP WITH THE SEALER GREASING UP THE SUSPENSION AND FINDING NOTHING WRONG. I FEEL UNCOMFORTABLE DRIVING THE CAR KNOWING THERE IS A SLIGHT CHANCE THAT THE WHEEL MAY FALL OFF. *AK
Suspension, Apr 8, 2004
THE CONSUMER HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED PER INSPECTION OF THE DEALERSHIP. *AK *SC *JB
Suspension, Apr 8, 2004
WHILE THE CONSUMER WAS DRIVING DOWN THE HIGHWAY, THE BALL JOINTS BROKE, MAKING IT HARD TO STEER VEHICLE. THE CONSUMER PULLED TO THE SHOULDER, CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE WARRANTY EXPIRED AND THE CONSUMER HAD TO PAY $1100.00 FOR REPAIRS. *AK THE FRONT WHEEL(S) HAD COME UNATTACHED WHILE ATTEMPTING TO MAKE A TURN. *SC *JB
Suspension, Service brakes, Hydraulic, Latches/locks/linkages, Apr 8, 2004
WHILE DRIVING AT 40 MPH, THE CONSUMER HEARD A CLANKING SOUND COMING FROM THE FRONT END. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. THE CONSUMER FELT THAT THE BALL JOINTS WORE OUT. THE DEALER EXAMINED THE VEHICLE, BUT COULD NOT DIAGNOSE WHAT WAS CAUSING THE NOISE. *AK THE ENGINE LIGHT HAD COME ON, THE VACUUM HOSE LEAKED, AND THERE WAS A KNOCKING NOISE IN THE REAR COMPARTMENT. IT WAS LATER FOUND THAT THE REAR DOOR LATCH RATTLED DUE TO INTERNAL DAMAGE. *SC *JB
Electrical system, Apr 7, 2004, fire
A FIRE STARTED UNDER THE CENTER SEAT ON PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT 25 MPH. THERE WERE FLAMES AND HEAVY SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNKNOWN. *AK
Suspension, Apr 7, 2004
I HAVE A 2001 DODGE DURANGO. ON SUNDAY APRIL 4,2004 I HIT A SMALL POTHOLE ON THE ROAD AND ALMOST LOST CONTROL OF MY VEHICLE AND HIT ANOTHER CAR. IT FELT LIKE THE FRONT END WAS GOING TO FALL OFF. I TOOK THE CAR TO A DODGE DEALER HERE IN PROVO UTAH. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE SERVICE DEPARTMENT TOLD ME THEY WERE WORN AND WERE IN BAD SHAPE.I HAVE 48000 MILES ON MY VEHICLE. THIS COULD HAVE CAUSED A SERIOUS CRASH. I WON'T SAY ACCIDENT FOR BOTH CHRYLER AND THE GOVERNMENT KNOW OF THE PROBLEM AND REFUSE TO ADDRESS THE PROBLEM. GET OFF YOUR ASS BEFORE SOMEONE GETS KILLED!*AK
Steering, Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Equipment, Apr 1, 2004
CONSUMER EXPERIENCED THE ENGINE LIGHT ILLUMINATING, SHAKING WHEN BRAKING AT HIGH SPEEDS, STEERING NOISES AND SHIFTER POPPING IN PLACE. *PH ALSO, CONSUMER EXPERIENCED NOISE IN THE REAR END AND TRANSMISSION NOT SHIFTING PROPERLY. DEALER SAID THE CHECK ENGINE LIGHT ILLUMINATED FOR NO REASON AT ALL AND WAS RESET. CONSUMER WENT TO A DIFFERENT DEALER AND PUT A NEW COMPUTER BECAUSE IT'S A SMALL SENSOR IN THE EMISSION CONTROL. ENGINE LIGHT CAME ON AGAIN AND CONSUMER BROUGHT VEHICLE TO A DEALER AND SAID THAT IT WAS SAFE TO DRIVE. CONSUMER WENT TO A DIFFERENT DEALER BECAUSE SHE WASN'T COMFORTABLE WITH THE OPINION FROM THE PREVIOUS DEALER. CONSUMER WAS TOLD BY THE DEALER THAT IT WAS THE TORQUE CONVERTER AND IT WILL TAKE A WEEK AND A HALF TO REPAIR VEHICLE. IN ADDITION, CONSUMER IS EXPERIENCING PROBLEMS WITH AIR CONDITIONER. *LA