2001 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 665 owner complaints filed for this model year. This is the 7th highest complaint count among 25 Durango model years with reports.
Of the 2001 reports, 60 involved a crash and 20 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftMar 7, 2001
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V077000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
665 reports, newest first.
Steering, Air bags, Vehicle speed control, Other or unspecified, Feb 6, 2004
CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.*AK
Suspension, Feb 2, 2004
WHILE DRIVING 30 MPH THE CONSUMER HEARD A LOUD BANG AND THE VEHICLE COLLAPSED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE CONSUMER THAT THE UPPER BALL JOINT WORE OUT (PE 03-032 FRONT SUSP UPPER BALL JOINT). *NM EA03-023
Air bags, Jan 28, 2004, crash
I WAS SITTING AT A STOP SIGN, THE CAR IN FRONT OF ME PULLED OUT INTO THE PATH OF AN ONCOMING CAR. IT SWERVED TO AVOID HITTING HER AND HIS WHEELS LOCKED TO THE RIGHT AND HIS CAR TURNED ONTO THE ROAD I WAS ON AND HE HIT ME ALMOST HEAD ON AT ABOUT 30 TO 35 MILES PER HOUR. MY STEERING RACK IN PENION WAS BROKEN, MY RADIATOR, RADIATOR CORE, FAN, BOTH FAN HOUSINGS, GRILL, FRONT LEFT LIGHTS, DRIVING LIGHTS, BUMPER, TRANSMISSION LINE, AND DAMAGE TO INSIDE OF DASHBOARD WHERE MY DAUGHTER'S KNEES HIT. AIRBAGS DID NOT DEPLOY!!*AK
Steering, Jan 26, 2004, crash
WHILE DRIVING 45 MPH THE TIE ROD ON THE FRONT PASSENGER SIDE SNAPPED. THIS CAUSED THE CONSUMER TO HIT A GUARD RAIL. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Suspension, Jan 23, 2004
WHILE THE VEHICLE WAS BEING SERVICED, THE DEALERSHIP NOTICED BALL JOINTS WORE OUT AND NEEDED REPLACEMENT. *AK THE BALL JOINTS WERE WORN EXCESSIVELY AND DEFECTIVE PER DEALER. *SC *JB
Suspension, Jan 19, 2004, crash
COMPLAINT RECEIVED VIA E-MAIL. MY WIFE WAS DRIVING WHEN SHE HEARD A BIZARRE NOISE COMING FROM THE FRONT WHEEL OF THE TRUCK. SHE IMMEDIATELY STARTED DRIVING TOWARDS THE DEALERSHIP, BUT THE WHEEL FOR UNKNOWN REASON BROKE AT THE HUB AND SEPARATED FROM THE TRUCK, CAUSING HER TO SKID WHILE MAKING A LEFT TURN IN THE INTERSECTION. FORTUNATELY, MY WIFE AND CHILDREN WERE NOT INJURED. *AK
Suspension, Jan 19, 2004, crash
WHILE DRIVING ON THIS DAY I SLIP ON SOME SNOW AND MY 2001 DURANGO LOST CONTROL UNEXPECTEDLY AND SLAMMED INTO A TREE TRUCK WAS TOWED TO AUTO BODY SHOP AND I WAS TOLD THAT THE BALL JOINTS ON BOTH SIDES OF THE VEHICLE WHERE SHOT AT 30000 MILES AND NEEDED TO BE REPLACED IMMEDIATELY YOU GUYS PLEASE GIVE ME SOME FEEDBACK ON THIS SITUATION BECAUSE CHRYSLER DAIMLER WOULD NOT GIVE ME ANY INFORMATION BESIDES THAT THE THE BALL JOINTS ON THESE VEHICLES ARE UNDER INVESTIGATION THANK YOU VERY MUCH MICHAEL NELSON. *CB
Air bags, Jan 18, 2004, crash
I HIT A CAR IN FRONT OF ME DRIVING TO WORK. THE DRIVER IN FRONT OF ME HAD ALREADY HIT THE CAR IN FRONT OF HIM, WHEN I REALIZED THAT HE HAD COME TO A COMPLETE STOP, I WAD DRIVING ABOUT 30 MILES PER HR AND HIT MY BRAKES, MY DURANGO SLID AND HIT THE CAR. I TOTALED THE ENTIRE BACK END OF THE CAR I HIT, AND CURRENTLY THE DAMAGE TO MY TRUCK IS STILL CLIMBING. MY CONCERN IS THAT THE IMPACT WAS PRETTY HARD AND THE DAMAGE IS MAJOR, NOT INCLUDING THE DRIVER I HIT WAS COMPLAINING OF NECK, KNEE AND BACK INJURIES. MY CONCERN IS THAT MY AIR BAG DID NOT DEPLOY. LUCKILY I WAS ALONE AND MY OLDER CHILDREN WERE NOT IN THE FRONT SEAT. I SUBSTAINED MINOR INJURIES, HOWEVER THE POLICEWOMAN WHO ARRIVED AT THE SEEN WAS QUITE SURPRISED THAT THE AIR BAG DID NOT DEPLOY AND SUGGESTED THAT I LOOK INTO TO WHY. *CB
Steering, Jan 16, 2004
WHILE STEERING AND TURNING A CORNER THE STEERING WHEEL JERKED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *NM
Steering, Exterior lighting, Other or unspecified, Jan 15, 2004
I HEARD ABOUT UPPER CONTROL ARM FAILURE. I HAD MINE CHECKED MY MECHANIC STATED RIGHT SIDE UPPER SHOWED SIGNS OF WEAR & SHOULD BE REPLACED. WAITING TO SEE IF RECALL IS FORTHCOMING. NOTICED POWER STEERING WAS HARD TO TURN ALSO A RATTLE IN THE STEERING WHEEL IF SHOOK SIDE TO SIDE FASTLY (CAUSE WORN STEERING COLUMN AND BOX). LIGHT SELECTOR SWITCH BURNED OUT. HAD TO REPLACE THE SWITCH MODULE.
Engine and engine cooling, Electrical system, Equipment, Other or unspecified, Jan 15, 2004
DURANGO ORGINAL STARTED STALLING AND THEN CHECK ENGINE LIGHT CAME ON AND STAYED ON STEADY. WENT TO DEALER AN WAS SUGGESTED PCM WAS BAD NO PARTS AVAILABLE (POWER CONTROL MODULE). PARTS ORDERED. NEW PARTS INSTALLED SAME PROBLEM WHEN LEAVING DEALERSHIP. ON CLOSER INSPECTION TECHNICAN FOUND REAR HEAT INLINE PUMP HAD FAILED INTERNALLY AND HAD PUMPED ANTIFREEZE THROUGH WIRING HARNESS WHICH INTURN WRECKED CRUISE CONTROL, PCM, HEATING AND COOLING CONTROLS. ANTIFREEZE IS CORRSIVE TO COPPER WIRING AND WE DO NOT KNOW HOW FAR THE ANTIFREEZE TRAVELED IN THE DIFFERENT WIRING HARNESS MODULES. DODGE HAS OFFERED TO REPLACE ORIGINAL FAILED INLINE REAR HEAT PUMP BUT WILL NOT PAY LABOR $216.00 DISTRICT MANAGER HAS OFFERED TO GIVE 12 MONTH OR 12,000 MILE WARRANTY BUT WILL NOT GIVE A LONGER WARRANTY ON ELECTRICALL HARNESS EVEN THOUGH HE HAS DETERMINED THIS WILL FIX PROBLEM. BUT NOT REMOVED THE CORROSIVE FROM THE ELECTRICAL HARNESS. TECH WORKING PROBLEM HAS SEE THE SAME PROBLEM BEFORE AT SAME DEALERSHIP ON DURANGO'S
Engine and engine cooling, Jan 15, 2004
OIL PRESSURE DROPPED, CAR STALLED ON MAJOR INTERSTATE. WE HAD THE CAR TOWED TO OUR FAMILY MECHANIC. HE COULD NOT REPAIR BECAUSE THE DEALER WOULD NOT RELEASE PARTS. WE HAD THE CAR TOWED TO THE DEALER AND THEY TOLD US THAT THERE WAS SLUDGE IN THE ENGINE AND IT NEEDED A NEW ENGINE. THE ENGINE HAS BEEN REPLACED, BUT THE CAR NOW RUNS VERY HOT AND THEY HAVEN'T BEEN ABLE TO SOLVE THIS PROBLEM YET (I'M SURE SLUDGE IS BUILDING UP AGAIN BECAUSE OF THIS). OUR HANDS WERE TIED AND HAD TO HAVE THIS REPAIRED AT THE DEALER. BECAUSE OF THE MILEAGE, THE CAR WAS NOT COVERED UNDER WARRANTY. CHRYSLER REPRESENTATIVE WOULD NOT EVEN GIVE US THE TIME OF DAY
Visibility, Jan 15, 2004
ABOUT 35,000 MILES I HAD THE ADJUSTERS REPAIRED ON THE PASSENGER FRONT OF VEHICLE. AROUND 60,000 MILES THE ADJUSTERS FAILED AND THE SEAT WILL JERK FORWARD ABOUT AN INCH WHILE DOING ANY ACCELERATION, THEN SLIDE BACK ABOUT AN INCH. SOMEWHERE AROUND 70,000 MILES THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH, LIKE IT WAS NOT BOLTED TO THE FLOOR BOARDS PROPERLY. I HAVE POWER SEATS. I TOOK MY DURANGO IN TO HAVE IT LOOKED AT, AT THE DEALERSHIP. I WAS TOLD THAT THEY HAVE SEEN A COUPLE OF VEHICLES WITH THIS SAME PROBLEM RECENTLY, AND I WAS LUCKY MINE WOULD ONLY COST 1,300 DOLLARS TO REPAIR. OTHER BIGGER VEHICLES COST MORE. IS THERE A RECALL ON THIS PROBLEM, AND WHY IS IT HAPPENING SO OFTEN IN MY VEHICLE, WHEN IT SHOULD NOT HAPPEN AT ALL. WHY SO MUCH MONEY? WHY IS A SAFETY FACTOR NOT PART OF WARRANTY. I HAVE ALWAYS HAD POWER SEATS, THIS IS THE FIRST TIME THEY EVER FAILED. NOT ONCE, BUT TWICE.
Engine and engine cooling, Jan 15, 2004
KNOWN DAIMLER CHRYSLER ISSUE (ENGINE FAILURE AFTER LOW OIL PRESSURE) HAS OCCURRED ON MY VEHICLE. I AM IN THE 39 MONTH OF A 39 MONTH LEASE AND OUT OF WARRANTY. DEALER WANTS ME TO PAY FOR A NEW MOTOR WHICH WILL COST BETWEEN $5000 AND $8000. *CB
Suspension, Jan 15, 2004
WHILE DRIVING THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THE DEALER DETERMINED THAT THE BALL JOINTS WORE OUT PREMATURELY. THE DEALER REPLACED THE UPPER ARM AND THE BALL JOINTS. *NM
Power train, Equipment, Jan 15, 2004
TRANSMISSION TENDS TO SLIP, BLOWERS FOR THE FRONT PANEL AIR AND HEAT HAVE NOT WORKED FOR ALMOST A YEAR. I WENT TO A LOCAL TIRE STORE TO HAVE RIMS PUT ON MY DURANGO AND TO GET AN ALIGNMENT. THE DEALER WOULD NOT LET ME LEAVE UNLESS I AGREED TO LEAVE THE SUV THERE FOR IMMEDIATE REPAIRS TO THE BEARINGS BALL JOINT TO THE DRIVER SIDE FRONT TIRE. HE STATED HE HAD NEVER SEEN A CASE THAT BAD I HE WAS SURPRISED THE SUV HAD NOT FLIP OVER AND THE WHOLE WHEEL HAD NOT COME OFF. THEY ARE A GOOD DEPENDABLE COMPANY. A LADY THAT WORKS THERE WAS GOING TO GET A DURANGO, BUT AFTER I CAME IN SHE CHANGE HER MIND AND GOT A FORD. NOW MY SUV IS KNOWN AS THE INFAMOUS DURANGO THAT WOULD NOT MAKE IT HOME. THEY MADE BETS THAT I WOULD NOT MAKE IT HOME THAT AFTERNOON WITHOUT THE BEARING GOING OUT. I HAD THEM REPLACED MYSELF THE NEXT DAY AND AN ALIGNMENT STILL DOES HELP THE PULLING TO THE RIGHT. I HAVE HAD 2 ALIGNMENT WITHIN 3 MONTHS. *CB
Power train, Jan 15, 2004
HAVING PROBLEM WITH REVERSE GEAR. THE CONSUMER WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. DEALER NOTIFIED.*AK THE CONSUMER STATED WHEN THE GEAR WAS PLACED IN REVERSE, THE VEHICLE DID NOT MOVE, IT ONLY REVVED. THE GEAR HAD TO BE PLACED INTO PARK AND THEN REVERSE TO GET THE VEHICLE TO MOVE. THE VEHICLE ALSO WENT INTO NEUTRAL ON ITS OWN WHILE THE CONSUMER WAS DRIVING. *JB *NM
Service brakes, Hydraulic, Jan 14, 2004
WHEN APPLYING BRAKES FOR A NORMAL STOP BRAKE PEDAL PULSATES AND VEHICLE DOES NOT STOP RELIABLY.*AK
Steering, Suspension, Jan 13, 2004
MY VEHICLE IS PULLING TO THE RIGHT ,I TOOK IT TO CURTIS HUGHES DOGE,MANTECA, CALIFORNIA.THOUGHT IT WOULD BE A SIMPLE ALIGNMENT.WHEN I CALLED FOR MY VEHICLE THEY TOLD ME IT NEEDED THE SUSPENTION BALL JOINTS REPLACED. THEY WERE ON BACK ORDER IT WOULD TAKE ABOUT A WEEK TO GET THEM IN. I CALLED BACK WITHIN THE WEEK THE PARTS WERE IN. I TOOK MY DODGE DURANGO IN, LATER THAT AFTERNOON, I PHONED TO SEE IF THE VEHICLE WAS READY TO BE PICKED UP I WAS TOLD THERE IS A PROBLEM WITH THE TRUCKS STEERING. IT WAS ORIGINALLY SAID TO COST $885.00 FOR THE BALL JOINT REPAIR JOB. THE PRICE HAS NOW SHOT UP TO $1800.00 FOR REPAIRS. THE TRUCK ONLY HAS 48000 MILES ON IT. I AM NOW TOLD THAT THESE REPAIRS ARE NOT UNDER WARRANTY. THIS IS SAFETY ISSUE FOR ME. MY VEHICLE IS USEDTO TRANSPORT CHILDREN DAILY,AND IT IS UNFAIR THAT I SHOULD HAVE TO PAY THESE FEE AND VERY COINCIDENTAL THAT THE TRUCK SUDDENLY IS HAVING MAJOR PROBLEMS IMMEDIATELY AFTER THE 36000 MILE WARRANTY HAS PASSED. AROUND CHRISTMAS 2003 THERE WAS A REPORT ON THE NEWS ABOUT RECALLING DODGE DURANGOS. THIS ONE NEEDS TO BE RECALLED AND FIXED CORRECTLY AND NOT AT MY EXPENSE. .
Power train, Jan 12, 2004
INTERMITTENTLY VEHICLE WILL NOT GO INTO THE PROPER GEAR. FOR EXAMPLE, CONSUMER WILL PLACE THE GEAR INTO REVERSE AND PRESS THE ACCELERATOR,BUT VEHICLE WILL GO FORWARD. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THIS WAS NORMAL. *AK
Engine and engine cooling, Visibility, Air bags, Vehicle speed control, Equipment, Jan 12, 2004
THE VEHICLE ON THIS OCCASION STARTED KNOCKING AND THE CHECK GAUGES LIGHT APPEARED. IT STATED I NEEDED OIL WHEN I RECENTLY HAD AN OIL CHANGE. IT THEN CUT OFF. I TOOK THE VEHICLE TO THE DEALER TO FIND OUT THAT I NEEDED A NEW ENGINE SUPPOSEDLY DUE TO SLUDGE BUILD UP. I HAVE HAD ALL OIL CHANGES AND SERVICES PERFORMED. I EVEN WENT AS FAR AS TO HAVE THE 30,000 MILE SERVICE DONE. PREVIOUS PROBLEMS INCLUDE REPLACEMENT OF AN AIR BAG, REAR WINDOW PROBLEMS, AIR CONDITIONER NOT WORKING, NOISES WHILE IN REVERSE WHEN PARKING, ALL IN ALL ALSO GETTING STUCK IN 4-HI. ALL IN ALL THEY TOLD ME THEY WOULD NOT REPLACE MY ENGINE EVEN WITH MY CHRYSLER WARRANTY. THE VEHICLE ONLY HAS 42,000 MILES. ALSO HAD NEW IGNITION SWITCH INSTALLED DUE TO SPEEDOMETER FAILURE. *LA
Suspension, Jan 12, 2004
PREMATURE FAILURE OF BALL JOINTS ON 2001 DODGE DURANGO COSTING APPROXIMATELY $700 IN REPAIRS. *LA
Steering, Suspension, Jan 12, 2004
I HAVE A 2001 DODGE DURANGO WITH A NUDGE OVER 50,000 MILES. WHEN I RECENTLY MOVED TO VA FROM FL I HAD TO START GETTING VEHICLE INSPECTIONS TO GET PLATES. I TOOK MY TRUCK TO A CHEVY DEALER FOR THE SAFETY INSPECTION AND THEY SAID IT WAS UNSAFE AS THE UPPER RIGHT BALL JOINT WAS IN HORRIBLE SHAPE. I HAD HEARD SOME VERY LOUD POPPING WHEN I TURNED THE WHEEL AND SOMETIMES AFTER TURNING, BUT NEVER GAVE IT MUCH THOUGHT. I TOOK THE TRUCK TO A DODGE DEALER FOR THE SAME INSPECTION BECAUSE I THOUGHT THE CHEVY DEALER MAY HAVE JUST WANTED TO MAKE SOME MONEY ON ME. THE DODGE DEALER REPLACED A FEW BULBS AND SAID IT WAS ROAD READY, "SAFE." THE OTHER DAY MY STEERING FELT SOMEWHAT BOUND WHEN I WAS DRIVING SO I PULLED OVER TO LOOK AND I WAS ASTONISHED TO SEE THAT THE CHEVY DEALER WAS RIGHT. SO IS DODGE WILLING TO LET SOMEONE DIE AFTER A STATE MANDATED SAFETY INSPECTION TO SAVE A FEW DOLLARS? *LA
Suspension, Jan 12, 2004
THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF FRONT END NOISE. THE MECHANIC DETERMINED THE FRONT UPPER BALL JOINTS ON THE PASSENGER SIDE NEEDED TO BE REPLACED. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER UPON RECEIPT OF THIS COMPLAINT. *JB *PH
Suspension, Jan 12, 2004
WHILE DRIVING AT LOW SPEEDS A LOUD GRINDING AND THUMPING NOISES COULD BE HEARD. THE DEALER DETERMINED THAT THE UPPER BALL JOINTS WERE WORN OUT AND REPLACED THE RIGHT UPPER CONTROL ARM ASSEMBLY. *AK THE CONSUMER STATED WITH OUT HAVING READ THE NEWSPAPER THEY WOULD NOT HAVE BEEN AWARE OF THE PROBLEM. *CB *JB