2001 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 665 owner complaints filed for this model year. This is the 7th highest complaint count among 25 Durango model years with reports.
Of the 2001 reports, 60 involved a crash and 20 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftMar 7, 2001
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V077000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
665 reports, newest first.
Power train, Jul 7, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE ELECTRIC SHIFT TRANSFER CASE DOES NOT FULLY ENGAGE INTO GEAR WHEN THE TRANSFER CASE SELECTOR SWITCH IS MOVED; THEREFORE, THE VEHICLE ENDS UP IN THE NEUTRAL POSITION. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V077000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER FAILED TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Power train, Electrical system, Jul 7, 2008
AFTER PURCHASING MY DURANGO USED FROM A LOCAL DEALER I IMMEDIATELY BEGAN HAVING ISSUES WITH THE TRANSMISSION SLIPPING OUT OF GEAR WHILE GOING UP PASSES, PASSING CAR, TOWING ETC. I TOOK IT BACK TO THE DEALER AND THEY STATED THAT THE TRANSMISSION HAD BEEN OVER FILLED CAUSING THIS. I THEN DROVE IT AGAIN AND IT STILL HAPPENED. IN RESEARCHING MY DURANGO I FOUND THAT IT ALREADY HAD ITS TRANNY REPLACED AT 60K MILES BY THE PREVIOUS OWNER. I ALSO HAVE THE GEAR SHIFT LEVER THAT WILL COME OUT OF GEAR WITHOUT THE BRAKE BEING PRESSED, BUT I SEE THEY ACTUALLY RECALLED THAT PARTICULAR ITEM SO IT WILL SOON BE FIXED. I ALSO HAVE REAR AND PASSENGER WINDOW THAT STOPPED ROLLING UP OR DOWN BY THEIR CONTROLS BUT STILL OPERATE WITH DRIVER CONTROLS. AND LAST BUT NOT LEAST MY ENGINE SERVICE LIGHT CAME ON RIGHT BEFORE A TRIP STATING THAT I HAD A COOLANT LEAK. I HAD JUST WASHED MY DURANGO SO I RESET THE LIGHT AND IT HASN'T CAME BACK ON AGAIN. WHAT DID HAPPEN THOUGH IS AS SOON AS I RESET THE LIGHT MY SERVICE 4WD LIGHT CAME ON AND WILL NOT CLEAR. DOES DODGE ACTUALLY RECALL THE ANNOYING THINGS TOO OR DO THEY WAIT UNTIL IT BECOMES A PROBLEM THAT ACTUALLY KILLS SOMEONE BEFORE ANYONE TAKES NOTICE? HELLO TOYOTA HERE WE COME TIRE OF ALL THE TRANNY ISSUES WITH AMERICAN CARS. *TR
Electrical system, Jun 10, 2008
POWER LOCKS, HEADLIGHTS, DOME LIGHTS, INTERMITTENT WIPERS, AND REAR WIPER ALL FLICKER AND THEN FAIL TO WORK. ALSO, THERE IS A BUZZING AND TICKING SOUND COMING FROM UNDER THE ENGINE FUSE BOX EVEN WITH THE VEHICLE TURNED OFF! I UNPLUGGED THE NEGATIVE LEAD ON THE BATTERY. THE PROBLEM CAME RIGHT BACK! *TR
Seats, May 23, 2008
MY DRIVERS BUCKET SEAT ROCKS BACK AND FORTH DUE TO A BROKEN BRACKET OR RAIL. I HAVE SEEN SEVERAL MENTIONS OF THE EXACT SAME CONDITION OF OTHER 1999 TO 2001 DODGE DURANGO OWNERS AND CHRYSLER DENIES HEARING OF OTHER INSTANCES OF THIS EXACT SAME CONDITION. I HOPE ALL THE OTHER PEOPLE THAT HAVE POSTED THIS EXACT SAME PROBLEM ON THE INTERNET ARE REPORTING TO YOU AS WELL BECAUSE THIS SEEMS TO BE A VERY COMMON OCCURRENCE. THE SERVICE CENTERS ARE ASKING FOR $600 TO $900 TO FIX THIS. *TR
Visibility, May 14, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS WAS A COMMON FAILURE. THEY FURTHER STATED THAT THE REGULATOR NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT PLACED SCREWDRIVERS IN THE WINDOWS TO HOLD THEM UP, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND CURRENT MILEAGE WAS 108,000. UPDATED 06/09/08 *BF
Steering, Suspension, Engine and engine cooling, Power train, Apr 18, 2008
ELECTRIC FAN,STEERING;RACK AND PINION; CONTROL ARM; LOWER BALL JOINTS, FRONT DRIVE SHAFT, FRONT BEARINGS. REPLACED DRIVE SHAFT,LEFT WHEEL BEARING. I BOUGHT IT IN 2006 W/125,000 MILES. DRIVE SHAFT WENT OUT AT 135,000 AND STEERING AT 146,000. I STILL OWE MONEY ON IT AND IT SITS PARKED BECAUSE I CANT AFFORD THE REST OF THE REPAIRS. *TR
Suspension, Apr 8, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, BUT MOSTLY DURING TAKE OFF, THE VEHICLE MAKES POPPING AND CLUNKING NOISES. THE DEALER STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER, THE CONTACT DISAGREES. THE CURRENT MILEAGE WAS 167,230 AND FAILURE MILEAGE WAS 167,030.
Power train, Apr 1, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) ON MARCH 1, 2008. THE VEHICLE WAS TAKEN TO THE DEALER ON MARCH 5, 2008 FOR THE RECALL REPAIR; HOWEVER, THE VEHICLE CONTINUES TO SHIFT OUT OF THE PARK POSITION. WHEN PLACED INTO DRIVE, THE VEHICLE WILL SHIFT INTO NEUTRAL. THE DEALER STATED THAT THEY PERFORMED THE REPAIR CORRECTLY AND WILL CHARGE $80 TO DIAGNOSE WHAT THEY SUGGEST IS A NEW FAILURE. THE MANUFACTURER TOOK A REPORT, BUT WAS UNABLE TO ASSIST ANY FURTHER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Steering, Suspension, Service brakes, Hydraulic, Air bags, Mar 18, 2008
BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST. *TR
Service brakes, Hydraulic, Mar 12, 2008
WE ARE ABLE TO SWITCH INTO REVERSE WITHOUT HAVING YOUR FOOT ON THE BRAKE. WE ARE CAREFUL TO MAKE SURE IT ISN'T ACCIDENTALLY CHANGED INTO REVERSE WHILE IN FORWARD MOTION. *TR
Electrical system, Exterior lighting, Latches/locks/linkages, Interior lighting, Mar 11, 2008
MY 2001 DODGE DURANGO STARTED HAVING PROBLEMS WITH INTERIOR LIGHTS, DASH LIGHTS, INTERMITTENT WIPERS, DOOR LOCKS NOT OPERATING, THE 4-WHEEL DRIVE LIGHT ON, AND HEADLIGHTS NOT WORKING. CHECKED ALL FUSES AND ALL WERE GOOD. DISCONNECTED/RECONNECTED BATTERY AND ALL RETURNED TO NORMAL. TWO DAYS LATER, WHILE MY 16 Y/O SON WAS DRIVING THE VEHICLE, THE INTERIOR AND DASH LIGHTS (LATER TO LEARN THE HEADLIGHTS) WERE FLICKERING ON AND OFF. I TOOK IT FOR A TEST RIDE AND ALL SEEMED NORMAL FOR FIRST FEW MILES, WHEN SUDDENLY THE DASH LIGHTS AND HEADLIGHTS STARTED TO FLICKER RAPIDLY. A FEW SECONDS LATER THE HEADLIGHTS WENT OUT COMPLETELY FOR APPROXIMATELY 5-7 SECONDS AND CAME BACK ON. THE HEADLIGHTS WENT OUT AGAIN AS I WAS PULLING OFF THE ROAD FOR APPROXIMATELY 7-10 SECONDS WITH INTERMITTENT INTERIOR DASH LIGHTS FLICKERING. I TURNED THE VEHICLE OFF, REMOVED THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY 3 MINUTES AND AGAIN ALL RETURNED TO "NORMAL". THIS 'DEFECT' IS WELL KNOWN ON THE INTERNET WITH THE CAUSE BEING THE CENTRAL TIMER MODULE (CTM) AND ALL LOCAL DODGE DEALERS I CONTACTED ARE WELL AWARE OF THE CAUSE AND THE FIX (AVG. COST FROM LOCAL DEALERS $690.00) YET THERE IS NO RECALL FOR THIS ANOMALY. WHY? HEADLIGHTS TURNING OFF WHILE DRIVING'AM I THE ONLY PERSON WHO SEES A SAFETY PROBLEM HERE? ALSO, ACCORDING TO THE PEOPLE AT CHRYSLER'S 1-800 CUSTOMER SERVICE CENTER, THIS IS ONLY AFFECTING A SMALL NUMBER OF VEHICLES. SO WHAT. MY THOUGHTS ARE: ONE VEHICLE IS ENOUGH, AND IF THIS IS REALLY A TRUE STATEMENT FROM CHRYSLER, IT SHOULDN'T COST THE CORPORATION THAT MUCH TO FIX THOSE 'FEW' VEHICLES. MY CONCERN CONTINUES WITH THE BELIEF THAT BOTH CHRYSLER AND THE NHTSA KNOW ABOUT THIS FAILURE - WHICH IS OBVIOUSLY A SAFETY ISSUE - AND NEITHER HAVE TAKEN ANY POSITIVE ACTION FOR AN IMMEDIATE RECALL. THIS SITUATION ALSO LEAVES ME WITH ONE HAUNTING QUESTION: DOES IT REALLY TAKE A DEATH BEFORE ANYONE TAKES ACTION??? BTW: WHAT DOES THE 'S' IN NHTSA STAND FOR AGAIN? *TR
Suspension, Mar 7, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2007 FOR THE FRONT BALL JOINTS. SHE IMMEDIATELY HAD THE VEHICLE REPAIRED. WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR AN ALIGNMENT, THEY STATED THAT THE UPPER AND LOWER BALL JOINTS (WHICH WERE REPAIRED LESS THAN A YEAR AGO UNDER RECALL) NEEDED TO BE REPAIRED AGAIN. SHE FEELS THAT HER VEHICLE WAS REPAIRED WITH THE SAME DEFECTED COMPONENT. THE VEHICLE WAS REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 80,000.
Electrical system, Feb 28, 2008, fire
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT NOTICED SMOKE RISING FROM UNDER THE DASHBOARD BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS INSPECTED BY A CHRYSLER INVESTIGATOR, BUT THEY WOULD NOT DISCLOSE THE CAUSE OF THE FIRE. THE INTERIOR OF THE VEHICLE SUSTAINED DAMAGE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 74,750.
Steering, Suspension, Feb 5, 2008
WHEN I BOUGHT THE TRUCK I PUT ON A NEW SET OF TIRES AND HAD THE ALIGNMENT DONE AT A FIRE STONE ON 8/16-21/2008. THE FIRE STONE TOLD ME MY BALL JOINTS WERE GOING OUT. AND THEY SAID THE GOOD NEWS IS THAT THEY ARE UNDER RECALL. I TOOK IT TO THE DEALER THEY LOOKED UP THE VIN. # AND CHARGED ME LITTLE OVER $60.00. IN THE END THEY TOLD ME THAT THE SERVICE WAS DONE ALREADY AND TOLD ME THE MILES THAT IT WAS DONE AT. AT THAT TIME I STILL HAD 20,000 MILES TO GO BEFORE I HIT THAT AMOUNT. THE SHOP MANAGER TOLD ME THAT "SOMEONE MUST HAVE PUT THE WRONG MILES IN BECAUSE WE CHECK IT AND THERE DONE THAT IS WHY WE ARE CHARGING YOU A FEE. SO I WENT TO ANOTHER DEALER AND ASKED THEM. THEY LOOKED UP THE VIN.# AND SAID "THIS SERVICE HAS ALREADY BEEN DONE AND IF THEY TAKE IT IN IT WILL JUST COST ME ANOTHER $60.00." I CONTACTED CHRYSLER AND TOLD THEM MY STORY AND ASKED THEM ABOUT ALL THE WEAR AND TEAR THAT THESE BAD BALL JOINTS ARE CAUSING. THEY SAID THAT THE SERVICE WAS DONE AND THERE IS NOTHING THAT THEY CAN DO. 1YEAR LATER AND 1 SET OF TIRES, ON 5/20/07 I LOOKED MYSELF UNDER THE TRUCK AND LOOKED FOR WHAT THE FIRE STONE MANAGER TOLD ME TO LOOK AT. JUST TO FIND THAT THE SERVICE HAD NEVER BEEN DONE. THE REASON I DID THIS, BECAUSE FIRE STONE WOULD NOT REPLACE THE TIRES DUE TOO POOR UPKEEP. I HAD MOVED TO PINEVILLE LA WHEN ALL THIS TOOK PLACE. I WENT IN TO A DEALER THERE AND TOLD THEM MY STORY AND ASKED IF THEY WOULD LOOK AT THE PICTURES THAT I TOOK. THEY SAID YES AND THEY SAID THE SERVICE HAD NOT BEEN DONE ,SO THE CHECK INTO IT AND THE DEALER (WEST SIDE IN ILLINOIS HAD IT IN THE COMPUTER AS DONE ON THERE SITE.) THEY PUT IN THE WRONG VIN# . THE DEALER IN LA DID THE RECALL, BUT I AM OUT $60.00 , 1 SET OF TIRES, COST AND WORK OF THE LOWER BALL JOINTS (DUE TO UPPER BALL JOINTS GOING OUT) AND ALL THAT TIME RUNNING AROUND. WHAT SHOULD I DO ? A LAWYER COST TOO MUCH! AND NOW I HAVE THE RECALL ON THE STEERING COLUMN GEAR SHIFT BLOCKER. *TR
Power train, Jan 22, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE GEAR SHIFTER WILL SHIFT AUTOMATICALLY WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) AND CHRYSLER RECALL NUMBER G28. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE AND ADVISED HER TO CALL NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 148,000. UPDATED 02/14/08. *LJ
Seat belts, Seats, Jan 22, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE MIDDLE ROW DRIVER AND PASSENGER SIDE SEAT BELT HARNESS IS MALFUNCTIONING. THE LATCH OPENS ON ITS OWN WHEN THOSE SEATS ARE OCCUPIED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CURRENT MILEAGE WAS 100,946 AND FAILURE MILEAGE WAS 99,000. UPDATED 10-08-08 *BF UPDATED 10/08/08. *JB
Power train, Jan 13, 2008
I HAVE RECENTLY BEEN HAVING TROUBLE WITH MY TRANSMISSION SLIPPING. I WILL STEP ON THE GAS AND IT REVS UP TO HIGH RPM BEFORE ENGAGING THE NEXT GEAR. IF THAT DOESN'T WORK, I JUST HAVE TO LIMP ALONG UNTIL IT DECIDES TO AUTOMATICALLY SHIFT WHICH COULD BE WITHIN A FEW MINUTES OR LONGER. I'VE HAD THE TRANSMISSION REPLACED, BUT THE PROBLEM STILL PERSISTS. MY MECHANIC IS AT A LOSS AT WHAT IT COULD POSSIBLY BE. THIS PROBLEM (AND HIM WORKING ON IT) HAS LASTED MANY MONTHS. *TR
Electrical system, Jan 2, 2008
WE HAVE HAD INTERMITTENT ELECTRICAL PROBLEMS IN THE DASHBOARD OF OUR 2001 DURANGO, ESPECIALLY WHEN COLD. DEVICES STOP WORKING AT RANDOM WHILE DRIVING, SUCH AS RADIO, TURN SIGNALS, HEATER FAN, ETC. TURNING CAR OFF AND BACK ON SEEMS TO "RESET" THE SYSTEM AND RESTORE ELECTRICAL FUNCTION, BUT LOSS OF TURN SIGNALS WHILE DRIVING IS DANGEROUS, AND WHO KNOWS WHAT OTHER COMPONENTS WILL FAIL? WE HAVE HEARD THIS COMPLAINT FROM OTHER DODGE OWNERS. DEALERS ARE UNAWARE AND CANNOT DIAGNOSE THE PROBLEM.*CN
Electrical system, Dec 17, 2007
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE HEADLIGHTS, WIPERS, AND POWER DOOR LOCKS MALFUNCTIONED INTERMITTENTLY. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE HEADLIGHTS, WIPERS AND POWER DOOR LOCKS WOULD FUNCTION PROPERLY; HOWEVER, THE INTERIOR LIGHTS WOULD FLICKER. THE DEALER STATED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 03/05/08. *LJ
Electrical system, Nov 9, 2007
MY 2001 DODGE DURANGO HEADLIGHTS, TAILLIGHTS, AND DASH LIGHTS BLINK INTERMITTENTLY AND THE DEALER DOES NOT ADMIT THERE IS A PROBLEM, BUT AFTER RESEARCHING ONLINE FOUND OTHER OWNERS COMPLAINING ABOUT THE SAME PROBLEM. IS THIS NOT A DANGEROUS SITUATION FOR DRIVERS WHO MAY NEED THEIR LIGHTS TO WORK DEPENDABLY? HOW DOES ONE GET THE MANUFACTURER TO INVESTIGATE THIS SITUATION? *TR
Vehicle speed control, Oct 15, 2007
THE CRUISE CONTROL IN MY 2001 DODGE DURANGO ACCELERATES AND BRAKES CONSTANTLY. SINCE IT IS OUT OF WARRANTY, I WILL HAVE TO PAY FOR REPAIRS SINCE THERE WAS NOT A RECALL THAT I AM AWARE OF. *JB
Power train, Oct 1, 2007
I HAVE A 2001 DURANGO. I HAVE ALWAYS BEEN UP TO DATE WITH TUNEUPS AND FLUID CHANGES. WITHIN THE PAST FEW MONTHS I'VE BEEN HAVING TRANSMISSION TROUBLE. MORE AND MORE IT HAS BEEN SLIPPING. I'M AFRAID I'M HEADING FOR A LARGE REPAIR BILL. DID I MENTION IT HAS ONLY 63000 MILES ON IT. I'M DUMPING IT BEFORE IT GETS ANY WORSE. *JB
Service brakes, Hydraulic, Sep 26, 2007
THE ABS AND PARKING BRAKE LIGHTS ON THE CONTROL PANEL STAY ON AFTER STARTING THE VEHICLE. I HAVE BEEN TOLD THE ABS CONTROL MODULE NEEDS TO BE REPLACED AND THAT IF NOT THE BRAKES HYDRAULICS COULD BRAKE AND CAUSE BRAKE FAILURE. THIS IS NOT A COMMON REPAIR AND SHOULD BE LOOKED INTO AS A RECALL FOR BRAKE FAILURE. *JB
Electrical system, Sep 14, 2007
DEALER HAS FAILED TO REPAIR UNUSED WIRING CONNECTOR ON RECALL. IT HAS BEEN AT LEAST THREE MONTHS THAT THE DEALER SAID IT ORDERED PART AND IT NEVER CAME IN. I HAVE NOT BEEN CONTACTED. *TR
Visibility, Seats, Sep 11, 2007
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 50 MPH, THE DRIVER SIDE FRONT WINDOW WOULD NOT ROLL UP. THE MECHANIC STATED THAT THE WINDOW WAS OFF TRACK AND HE REPLACED THE TRACKING. THE FAILURE HAS OCCURRED THREE TIMES. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT WOULD NOT LOCK WHEN THE VEHICLE STOPPED. THE DEALER STATED THAT THE DRIVER'S SEAT TRACKING FAILED. AS OF SEPTEMBER 11, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 108,000.