2002 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 434 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Durango model years with reports.
Of the 2002 reports, 38 involved a crash and 13 involved a fire. 40 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Representative owner complaints: power train
73 reports, newest first. Show all
Power train, Engine, Apr 10, 2018
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.
Power train, Apr 8, 2017
TRUCK WILL NOT GO IN RIGHT GEAR IT SKIPS FROM PARK TO DRIVE TO NEUTRAL AND NOW THE KEY IS STUCK IN THE IGNITION. THE VEHICLE WILL START BUT IT WILL NOT GO IN PARK.
Suspension, Power train, Mar 3, 2017
WHEN I SHIFT AUTOMATIC TRANSMISSION INTO GEAR IT MAKES A TICKING NOISE AND ALSO WHEN I TURN THEY'RE ALWAYS KIND OF A THUMP FEEL TO THE ENTIRE VEHICLE. I ALSO CAN TAKE MY KEY OUT OF IGNITION NO MATTER IF ITS IN DRIVE, PAR, REVERSE ETC...
Power train, Nov 14, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO PARK AND THAT IT WAS DIFFICULT TO REMOVE THE KEY. IN ADDITION, THE GEARS SHIFTED INDEPENDENTLY AND THE KEY WAS ABLE TO BE REMOVED WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE AT TIMES TO PREVENT A FAILURE. THE DEALER REPLACED THE GEAR SHIFT CABLE AND AN S BRACKET, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,347.
Power train, Jul 11, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFT SLIPPED INTO DIFFERENT GEARS WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER :07V555000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Power train, Jul 2, 2015
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE GEAR SHIFT WAS IN THE REVERSE POSITION AND WAS UNABLE TO SHIFT INTO PARK. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000. THE VIN WAS NOT AVAILABLE.
Power train, Feb 11, 2015
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT HAD SHIFT INTO NEUTRAL AND PARK ON A FLAT SURFACE SINCE OTHERWISE IT WOULD ROLL AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power train, Feb 3, 2015
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN AND OUT OF THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Power train, Jan 27, 2015
BEGINNING IN APRIL 2012 IT WAS EXTREMELY HARD TO GET GEAR SHIFT OUT OF PARK YOU HAD TO ATTEMPT THIS SEVERAL TIMES THIS OCCURRED EVERY SO OFTEN THERE WAS NO SIGNIFICANT ROUTINE. WE TOOK THIS TO DODGE IN GAINESVILLE SEVERAL DIFFERENT TRIPS AND IT WOULD NOT REPEAT THE PROBLEM FOR THEM. STARTING AROUND DECEMBER OF 2014 THE VEHICLE WOULD COME OUT OF PARK ALL BY ITSELF WHILE PARKED AND WITH THE VEHICLE OFF THEN WE WOULD HAVE TROUBLE GETTING THE KEY OUT OR THE VEHICLE BACK INTO PARK. THIS HAPPENS CONSTANTLY AND WE ARE NOW SCARED TO DRIVE IT. I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL OF THIS NATURE BUT NOT ON MY VEHICLE. I FIND THIS HARD TO ACCEPT CONSIDERING IT IS DOING THE EXACT SAME FAILURE OF OTHER DURANGO'S FROM THIS MANUFACTURE DATE. PLEASE RESPOND AND LET ME KNOW IF I SHOULD JUNK MY ONLY VEHICLE OR GET A SECOND MORTGAGE TO HAVE REPAIRED. ON A SECOND REQUEST I ALSO HAD A WINDSHIELD WIPER MOTOR REPLACED AND WAS CHARGED APPARENTLY THERE WAS A RECALL ON THAT BUT GAINESVILLE DODGE DOESN'T COVER RECALLS ? IS THIS NORMAL OR ARE THE DISHONEST. *TR
Power train, Dec 30, 2014
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF PARK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500.
Suspension, Power train, Mar 19, 2014
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED EXCESSIVELY. ALSO, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SKID AND JERK FORWARD. THE FAILURE WAS RECURRING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 07V555000(POWER TRAIN) AND 08E064000(SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT ALL RECALL FOR THE VEHICLE HAD BEEN SATISFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 06/10/14 MA THE CONSUMER STATED WHEN SHE ATTEMPTED TO STOP, THE VEHICLE LOCKED UP AND SKIDDED FORWARDED.
Power train, Oct 21, 2013
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE INTO REVERSE OR PARK WHILE THE VEHICLE WAS IDLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Steering, Power train, May 31, 2013
THE TRANSMISSION SHIFT SELECTOR SOMETIMES WON'T ENGAGE IN PARK. THIS HASN'T CAUSED A PROBLEM YET. HOWEVER I AM VERY CAREFUL TO SET THE PARKING BRAKE SO THAT THE VEHICLE DOESN'T ROLL AWAY. I CALLED CHRYSLER TO INQUIRE ABOUT A RECALL THAT AFFECTED MANY 2002 DURANGOS THAT HAD A SIMILAR ISSUE. THEY SAID MY VEHICLE WAS NOT PART OF THE RECALL EVEN THOUGH I AM HAVING A SIMILAR PROBLEM. *TR
Steering, Power train, Apr 4, 2013
VEHICLE FAIL TO ENGAGE IN PARK POSITION WHICH IN TURN LOCKS THE KEY IN IGNITION LEAVING IT SUSCEPTIBLE FOR THEIVES TO BREAK IN AND TO TAKE THE WHOLE VEHICLE AND ALSO VERY UNSAFE ESPECIALLY WHEN YOUR PARK IN AN INCLINE. *TR
Power train, Electrical system, Apr 2, 2013
--- PLEASE--- NHTSA NEEDS TO EXPAND RECALL NOTIFICATION TO COVER MORE VEHICLES. I HAVE 2 DURANGOS, BOTH HAVE SAME PROBLEM DESCRIBED IN RECALL NOTIFICATION # 69542. DODGE CUSTOMER CARE HOTLINE CLAIMS BOTH OF MY VEHICLES (VIN [XXX] AND [XXX]) ARE NOT COVERED BY THIS RECALL. BOTH OF MY VEHICLES EXHIBIT SAME CONDITIONS DESCRIBED IN RECALL NOTIFICATION. RECALL ID # 69542 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT-- RECALL DATE: DEC 04, 2007-- MODEL AFFECTED: 2002 DODGE DURANGO SUMMARY: VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION. CONSEQUENCES: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Power train, Jan 11, 2013
THE VEHICLE DOES NOT SHIFT INTO PARK THUS KEY CANNOT BE REMOVED. *TR
Power train, Oct 25, 2012
THE SHIFT COLUMN IN MY 2002 DODGE DURANGO WILL NOT GO INTO GEAR. I HAVE TO GIGGLE IT SEVERAL TIMES TO GO INTO DRIVE OR REVERSE. *TR
Power train, Jan 27, 2012, fire
TRANSMISSION AND POWER TRAIN BROKE. PIECES OF IT WERE LATER FOUND ON THE ROAD. TRANSMISSION MELTED AND CAUGHT FIRE, AND LATER THE WHOLE VEHICLE WAS ENGULFED IN FLAMES AND SMOKE. BY THE TIME FIREFIGHTERS HAD ARRIVED , THE WHOLE VEHICLE FRONT WAS BURNT DOWN. THE VEHICLE WAS TOTALED. *TR
Power train, Jan 9, 2012
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 178,433.
Power train, Jul 1, 2011
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.
Power train, Mar 8, 2011
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUMBLING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT WAS NEVER ABLE TO DUPLICATE THE FAILURE. MOST RECENTLY, THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS CAUSED BY THE REAR DIFFERENTIAL, AFTER THE WARRANTY WAS EXPIRED. THE CONTACT BELIEVED THE FAILURE TO BE AN EXTREME SAFETY ISSUE BECAUSE THE VEHICLE COULD HAVE SLAMMED TO A STOP IN A DANGEROUS SITUATION AND THE MANUFACTURER DENIED THE FAILURE UNTIL AFTER THE WARRANTY EXPIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Power train, Air bags, Feb 1, 2011
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED AWAY AND CRASHED INTO THE SIDEWALK. THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS EXAMINED BY AN ENGINEER WHO WAS UNABLE TO DIAGNOSE A FAILURE CODE, OR RECREATE THE REASON WHY THE VEHICLE ROLLED OUT OF THE PARK POSITION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.
Suspension, Power train, Nov 22, 2010
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 10-15 MPH, HE HEARD A NOISE. WHEN THE VEHICLE WAS TAKEN TO LOCAL REPAIR SHOP, THE CLUTCH PACK RETAINING CLIP ON THE REAR DIFFERENTIAL WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. UPDATED 1/21/11 *CN THE CLUTCH PACK RETAINER FAILED AND HAD TO BE REPLACED AS WELL AS THE ENTIRE REAR DIFFERENTIAL POST UNIT. UPDATED 03/23/11
Suspension, Power train, Jul 22, 2010
THE FRONT SUSPENSION IS HAVING MULTIPLE PROBLEMS, MY 02 DURANGO HAS BEEN THROUGH 2 PREVIOUS CV JOINTS ON THE DRIVER'S SIDE AND 1 PREVIOUS ON THE PASSENGER SIDE, AND NOW BOTH HAVE FAILED ONCE AGAIN. DRIVER'S SIDE FRONT HUB ASSEMBLY/BEARING HAS GONE BAD FOR 2ND TIME, ALSO THE UPPER & LOWER BALL JOINTS HAVE GONE BAD FOR THE 2ND TIME EACH. I NEED 2 NEW LOWER BACK BUMPERS FOR THE UPPER CONTROL ARM (BOTH FRONT). MY VEHICLE NOW HAS 103K MILES. AT APPROXIMATELY 60K MILES THE FRONT PROPELLER SHAFT WENT BAD AND ONCE REPLACED, IT SOMEHOW PUT A HOLE IN THE Y - PIPE FOR THE EXHAUST, AND THAT MUST BE REPLACED AS WELL, I WAS TOLD THE NEW/AFTERMARKET SHAFT WERE SLIGHTLY LARGER TO ACCOMMODATE THE POWER, THUS WHICH TOOK THE SPACE. ALL OF THIS WILL BE QUITE EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 23, 2009
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE WOULD NOT RESPOND WHEN THE CONTACT ATTEMPTED TO SHIFT INTO PARK. HE HAD TO SHIFT INTO REVERSE IN ORDER TO TURN OFF THE VEHICLE. HE APPLIED THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING AWAY. TO START THE VEHICLE, HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE EMERGENCY BRAKE AGAIN TO KEEP THE VEHICLE FROM ROLLING AWAY. HE BELIEVED THERE MAY HAVE BEEN AN ISSUE WITH THE TRANSMISSION AND TOOK THE VEHICLE TO A LOCAL MECHANIC. THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY STATED THAT IT WAS NOT DUE TO THE TRANSMISSION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). NO REPAIRS HAVE BEEN MADE. THE CURRENT AND FAILURES MILEAGES WERE LESS THAN 69,000.