2002 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 434 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Durango model years with reports.
Of the 2002 reports, 38 involved a crash and 13 involved a fire. 40 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Representative owner complaints: service brakes
66 reports, newest first. Show all
Service brakes, Engine, Fuel/propulsion system, Nov 29, 2019
WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH
Service brakes, Mar 24, 2019
HAPPENED TWICE SINCE DEC. 2018 WHEN DRIVING ON CITY STREETS AT SPEED OF APRX. 35-45 AND ABS WAS DEPLOYED IT IMMEDIATLY UNLOCKED AND JUMPED FORWARD CAUSING THE CAR TO NOT IMMEDIATELY STOP. CAME VERY CLOSE TO REAR ENDING CAR IN FRONT OF ME HAD I BEEN CLOSER.
Service brakes, Oct 22, 2018
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBAORD. IN ADDITION, BOTH REAR WHEELS SEIZED. THE CONTACT WAITED A WHILE AND CONTINUED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *DT UPDATED 12/06/18*JB
Service brakes, Aug 31, 2015
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT BRAKE ROTORS AND BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Service brakes, Jul 28, 2015
HAD TO PUT IN THE SHOP FOR THE BRAKE LINES WERE RUSTED THROUGH AND THE EXHAUST IS THE SAME WAY TO THE MANIFOLD
Steering, Suspension, Service brakes, May 12, 2015
DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).
Service brakes, Mar 26, 2015
THE BRAKING SYSTEM HAS ALWAYS HAD A PROBLEM "SKIPPING" EVEN AFTER MULTIPLE REPAIRS - REPLACING BRAKES, ROTORS, BRAKE BOOSTER, MASTER CYLINDER, HUBS AND WHEEL BEARINGS. IF I HAVE TO COME TO A "SHORT STOP" THE TRUCK SKIPS LIKE IT TRIES TO STOP, LETS GO, THEN TRIES TO STOP AGAIN. IT HAPPENS ABOUT 3-4 TIMES BEFORE IT ACTUALLY COMES TO A COMPLETE STOP! I THINK IT IS RELATED TO THE DURANGO'S. I HAD ANOTHER MODEL YEARS AGO (1999) AND THE SAME THING HAPPENED. I DIDN'T REALIZE UNTIL HAVING THE SAME TROUBLE WITH THE 2002 MODEL IT WAS PROBABLY RELATED TO THE MODEL OF THE VEHICLE OR MAYBE DODGE IN GENERAL. I WAS ACTUALLY IN 2 VERY MINOR ACCIDENTS DUE TO THIS. ONCE IN EACH VEHICLE. AFTER THE LAST ROUND OF REPAIRS ALL SEEMED GREAT, BUT IT JUST NEVER LASTS! *TR
Suspension, Service brakes, Hydraulic, Dec 2, 2014
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 75 MPH, THE REAR DRIVER SIDE TIRE VIBRATED, ACCOMPANIED BY A GRINDING NOISE AND LOUD SOUND. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE WHOLE TIRE WAS MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE AND DRUM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Sep 23, 2014
WHILE MAKING URGENT STOP WITH HEAVY BRAKE PEDAL APPLICATION, BRAKES SUDDENLY LET LOOSE FOR A MOMENT AND THEN RESUME BRAKING ACTION. UPON FIRST INCIDENT, DEALER REPLACED VARIOUS ABS COMPONENTS. NOT SOLVED. MORE CHECKS, NOT SOLVED. EVENTUALLY, FRONT AND REAR BRAKE PADS WERE CHANGED, EVEN THOUGH THEY WERE NOT WORN OUT. THIS SOLVED THE PROBLEM FOR ANOTHER 30,000 OR SO MILES. WITH SLIGHT WEAR ON THE BRAKE PADS, PROBLEM OCCURRED AGAIN. PAID FOR NEW BRAKE PADS EVEN THOUGH THEY WERE NOT RECOMMENDED. THIS AGAIN SOLVED THE PROBLEM. *TR
Steering, Electronic stability control (ESC), Service brakes, Sep 13, 2014, crash
THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR
Service brakes, Jul 10, 2014
I WAS PARKED IN DRIVEWAY AS I WAS EXITING TO GO INTO STREET THE BRAKES FELT VERY SOFT. AS I SHIFTED INTO DRIVE THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH MINIMAL BRAKING. I PULLED TO THE SIDE AND STOPPED THE ENGINE. I NOTICED A POOL OF FLUID WHICH TURNED OUT TO BE BRAKE FLUID FROM A BRAKE LINE. TODAY NINE MONTHS LATER THE SAME THING HAPPENED ON THE OTHER SIDE. THIS VEHICLE WAS PURCHASED NEW IN OCTOBER,2003. *TR
Service brakes, Hydraulic, Jun 7, 2010
CONTINUED PROBLEM WITH BRAKING SYSTEM. HAVE HAD BRAKES REPLACED THREE TIMES IN 80K MILES. ONCE THE BRAKES SEIZED ON THE ROAD ( WAS STOPPED BY TROOPER DUE TO SMOKE) AND HAD TO BE TOWED. RECENTLY SIMILAR, PRECURSOR SYMPTOMS TO SEIZING BEGAN AGAIN, THEY WERE CONFIRMED BY MY DEALERSHIP AND THE ENTIRE FRONT BRAKING SYSTEM HAD TO BE REPLACED. THIS IS THE SECOND DODGE TRUCK/VAN THAT I HAVE OWNED THAT HAS HAD THIS PROBLEM. MY PREVIOUS VEHICLE HAD TO BE TOWED THREE TIMES AFTER THE BRAKES SEIZED. SEEMS TO AFFECT TRUCKS/VANS WITH 16" DIA WHEELS SINCE I HAVE OWNED OTHER CHRYSLER PRODUCTS WITHOUT THIS PROBLEM. THE MAINTENANCE MANAGER'S RESPONSE TO MY COMPLAINT ABOUT THE FOURTH MAJOR BRAKING PROBLEM WITH THIS VEHICLE WAS "NO CAR IS PERFECT". I FULLY UNDERSTAND THAT NOTHING IS PERFECT, BUT IF YOU CAN'T GET THE BRAKING SYSTEM RIGHT YOU SHOULDN'T BE SELLING CARS. IN MY MIND THAT'S THE BRAKING SYSTEM IS THE NUMBER ONE SAFETY PRIORITY ON A VEHICLE. *TR
Suspension, Service brakes, Hydraulic, Electrical system, Apr 20, 2010, crash
I WAS IN AN ACCIDENT BECAUSE THE 2002 DODGE DURANGO'S BRAKES DID NOT WORK AND THE ABS AND BRAKE LIGHT CAME ON. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I HAVE HAD IT CHECKED BY AUTO ZONE, DODGE DEALER, LOCAL MECHANIC...AND NO ANSWERS. THE BRAKES LITERALLY WENT TO THE FLOOR. I HAVE 3 CHILDREN AND HAVE NO OTHER CHOICE BUT TO DRIVE THIS DEATH TRAP. I HAVE ALSO HAD PROBLEMS WITH THE BALL JOINTS/ ELECTRICAL ISSUES. I HAD THE ABS FUSE PULLED, BUT NOT SURE IF THIS IS A SOLUTION. HAS THERE BEEN OTHER COMPLAINTS OF BRAKE FAILURE IN THESE VEHICLES. *TR
Service brakes, Hydraulic, Traction control system, Mar 10, 2010
I HAVE A 2002 DODGE DURANGO. IT HAS REAR ANTILOCK BRAKES. I HAVE HAD NUMEROUS CLOSE CALLS IN HARD STOP SITUATIONS WHERE THE WHEELS LOCK UP AND THE VEHICLE SLIDES FORWARD. I HAVE TAKEN IT TO A BRAKE SPECIALIST WHO AGREED AFTER A TEST RIDE THERE WAS A SERIOUS PROBLEM BUT SAID I NEEDED TO GET THE DEALER INVOLVED. I HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER A PERIOD OF ABOUT FOUR YEARS. THEY HAVE MADE SEVERAL RECOMMENDATIONS TO WHICH I HAD THE SERVICE DONE AND IT MADE NO DIFFERENCE. NOW THEY KEEP TELLING ME THERE IS NOTHING WRONG. I GOT DODGE REGIONAL INVOLVED LAST YEAR. THEY TOLD ME TO TAKE IT BACK TO THE DEALER AND HAVE THEM CHECK IT OUT. THE DEALER SAID THAT THE ABS WAS ENGAGING EARLY BUT DID NOTHING TO CORRECT THE PROBLEM. I RECENTLY REACHED DODGE REGIONAL AGAIN. HE SAYS HE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP WHO TOLD HIM THEY RECOMMENDED THE ROTORS BE REPLACES AND I REFUSED. I TOLD HIM THAT WAS A LIE THAT I HAD THE ROTORS AND PADS REPLACED. DODGE REGIONAL SAID THERE WAS NOTHING HE COULD DO TO HELP. HE SAID THE SERVICE MANAGER RECOMMENDED I BRING THE CAR IN FOR INSPECTION AGAIN AT ANOTHER $90. I TOLD HIM I REFUSE TO KEEP PAYING THESE FEES TO HAVE THEM TELL ME THERE'S NOTHING WRONG. I THEN PUT IN A CALL TO THE SERVICE MANAGER AT THE DEALER AND LEFT HIM A DETAILED MESSAGE ASKING HIM TO PLEASE RETURN MY CALL. HE NEVER RETURNED MY CALL. I HAVE ATTEMPTED TO REACH DODGE REGIONAL FOR THE LAST FEW DAYS AND HIS PHONE JUST RINGS WITH NO VOICEMAIL PICKING UP. I AM OUT OF IDEAS AND PATIENCE. I LOVE MY VEHICLE BUT IT IS A SEVERE HAZARD. IT SEEMS AS THOUGH ONCE AGAIN NOTHING WILL HAPPEN UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED BEFORE ANYTHING GETS DONE. I HAVE PLENTY OF DOCUMENTATION WITH MY COMPLAINTS TO THE DEALERS AS BACKUP. I HOPE SOMEONE THERE CAN HELP ME GET THIS PROBLEM RESOLVED. BY THE WAY, I KNOW ANOTHER PERSON WHO HAS THE SAME YEAR DURANGO AS ME AND SHE COMPLAINS OF THE SAME PROBLEM. *TR
Steering, Suspension, Service brakes, Hydraulic, Engine and engine cooling, Jun 20, 2008
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CLUNKING, WHINING, AND HUMMING SOUND COMING FROM THE FRONT END OF THE VEHICLE. HE DROVE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS AND A TIE ROD NEEDED TO BE REPLACED. THE MECHANIC PERFORMED A WHEEL ALIGNMENT. NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT: CONTROL ARM:UPPER BALL JOINT) WAS REFERENCED. THE CONTACT WAS ALSO INFORMED THAT THE ENTIRE COOLING SYSTEM NEEDED TO BE REPLACED BECAUSE THE DEALER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE COOLING SYSTEM HAS NOT WORKED PROPERLY SINCE THE REPAIR. THE SWITCH TO OPERATE THE BLOWER MOTOR FAN ONLY WORKS ON HIGH. THE FAILURE MILEAGE WAS 110,000. UPDATED 07/15/08.*LJ THE BRAKES WERE REPLACED NUMEROUS TIMES. UPDATED 07/15/08.
Service brakes, Hydraulic, Power train, Apr 23, 2008
ABS AND BRAKE LIGHT CAME ON IN THE DASH. THE BRAKES DID BECOME SPONGY. VEHICLE WAS TAKEN DIRECTLY TO THE MECHANIC ABOUT 3/4 DOWN THE ROAD. HE FOUND THE CLIP TO THE REAR ABS SENSOR HAD BROKEN AND THE SENSOR TORN APART. FURTHER INVESTIGATION SHOWED THAT THE SENSOR HAD BEEN BROKEN BY THE REAR DIFFERENTIAL WHICH HAD FOR NO GOOD REASON SHATTERED INTO PIECES. THIS IS A GARAGE KEPT VEHICLE WITH 50,000 MILES AND NO ABUSE. *TR
Service brakes, Hydraulic, Power train, Jun 26, 2007
TRANSMISSION SLIPPING,STARTED AS SLIPPING AT SHIFT POINTS WHEN COLD PROGRESSED TO SLIPPING ANYTIME AT SHIFT POINTS AND WHEN ENGAGED IN A GEAR.HAPPENS MORE WHEN ENGINE AT OPERATING TEMPERATURE IN BUMPER TO BUMPER TRAFFIC OR UNDER STRAIN SUCH AS UPHILL DRIVING,BEEN TO DEALERSHIP 6 TIMES OVER 1 1/2 YEARS NO WORK DONE TO TRANSMISSION,REPETED CLAIMS OF UNABLE TO RECREATE PROBLEM, PERSONALY WENT ON TEST DRIVE WITH SERVICE MANAGER,HE DROVE ANT EXPERINCED PROBLEM CLAIMED PROBLEM TO BE FROM OVER HEATING REPLACED RADIATOR THERMOSTAT DIREGARDED FACT PROBLEM HAPPENING MORE THAN A YEAR WITH COLD ENGINE, NO TRANSMISSION WORK DONE.STILL SLIPPING RETURNED BACK TO DEALERSHIP STILL NO WORK DONE BUT CONFIRMED PROBLEM WITH ABS BRAKES WOULD NOT REPAIR. CONTACTED CHRYSLERFOR HELP DEALERSHIP LIED STATING UNABLE TO RECREATE EITHER PROBLEM. CHRYSLER NOT HELPING. *AK
Service brakes, Hydraulic, May 7, 2007
FRONT LEFT BRAKE CALIPER LOCKED DURING RUSH HOUR LEAVING WASHINGTON, DC ON A FRIDAY EVENING. THE DURANGO HAD 79,000 MILES ON IT. THE VEHICLE WAS PURCHASED FROM A DEALER'S LOT IN AUGUST 2006. ALL MAINTENANCE HAS BEEN KEPT UP ON THE VEHICLE. WE HAD TO REPLACE BOTH CALIPERS IN THE FRONT. ALSO, REPLACE BOTH BRAKE PADS AND SHOES. THE BRAKE SHOES WERE BRAND NEW. THEY WERE PLACED ON THE DURANGO A MONTH PRIOR.*AK
Service brakes, Hydraulic, Mar 19, 2007, crash
OCCASIONALLY UNDER NORMAL OR SLIGHTLY HEAVY BREAKING THE ANTI-LOCK BREAK SYSTEM WILL KICK IN WITH A NOTICEABLY LONG PAUSE BETWEEN BREAKING AND ROLLING. THIS CAUSES OUR DURANGO TO TAKE LONGER TO STOP THAN NORMAL. I HAVE HAD A COUPLE INSTANCES WHERE I STOPPED TOO CLOSE TO THE CAR IN FRONT OF ME OR TOO CLOSE TO THE CROSS WALK BECAUSE THE VEHICLE'S BREAKING SYSTEM FAILED. MY WIFE REAR ENDED ANOTHER VEHICLE WHEN THE DURANGO WOULD NOT STOP SOON ENOUGH BECAUSE OF THIS PROBLEM.
Service brakes, Hydraulic, Air bags, Feb 7, 2006, crash
I WAS DRIVING ON THE FREEWAY AT 55 MPH, 6 CAR LENGTHS BEHIND A VEHICLE. THE VEHICLE IN FRONT OF ME STOPPED ABRUPTLY (A DISABLE VEHICLE WAS IN THE LANE) AND WHEN I SLAMMED ON THE BRAKES, THE VEHICLE KEPT ROLLING AS IF NO BRAKES WERE APPLIED. MY FOOT WENT ALL THE WAY TO THE FLOOR. THERE WERE NO VIBRATIONS FROM THE ABS AS WELL AS NO LOWERING OF THE FRONT END, TYPICAL FROM BRAKING. I ENDED UP COLLIDING INTO THE VEHICLE AT ABOUT 30 MPH AND THE AIR BAGS DID NOT DEPLOY. I HAD PREVIOUSLY COMPLAINED SEVERAL TIMES TO MY DEALER THAT THE BRAKES WERE FAULTY IN A PANIC SITUATION. I COMPLAINED SHORTLY AFTER PURCHASING THE VEHICLE AND UP UNTIL A YEAR AGO. IN ALL INSTANCES, I WAS ADVISED THAT THERE WAS NOTHING WRONG WITH MY BRAKES AS NO CODE WAS DETECTED. *NM
Service brakes, Hydraulic, Nov 29, 2005
BRAKE PROBLEMS WITH MY 2002 DODGE DURANGO XLT PLUS. AT HIGH OR LOW SPEEDS WHEN YOU HAVE TO MAKE A SUDDEN STOP AND HIT THE BRAKES, THEY ATTEMPT TO GRAB BUT THEN LET GO, AND YOUR ONLY HOPE IS TO STOP IN TIME. I HAVE HAD THE BRAKES LOOKED AT BY 2 MECHANICS OTHER THAN THE DODGE DEALERSHIP(TIM PARKER OF HOT SPRINGS) AND BOTH SAY THAT THERE IS A DEFINITE PROBLEM WITH THE BRAKES. HOWEVER, AFTER SPENDING $300 FOR BRAKE PADS AND SEVERAL OTHER VISITS TO TIM PARKERS, THEY KEEP DENYING A PROBLEM AND TELL ME THAT IS JUST HOW THE BRAKES ARE ON THE DODGE. I ASKED THEM IF WHEN THAT 1 SMALL CHILD RUNS OUT IN THE STREET TO CATCH HIS BALL AND I AM THE UNLUCKY PERSON TO BE TRAVELING DOWN THAT STREET AND I APPLY THE BRAKES BUT CAN NOT STOP, IF THEY WOULD BE READY TO ACCEPT THEIR RESPONSIBLILITY. I HAVE COPIES OF ALL REPORTS FROM THEM STATING THERE IS NOTHING WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE IT AT ALL BUT TRAVELEING 64 MILES A DAY IT IS NECESSARY. CAN SOMEONE PLEASE HELP ME? SURELY I AM NOT THE ONLY PERSON COMPLAINING OF THE BRAKES! *NM
Service brakes, Hydraulic, Aug 18, 2005
2002 DODGE DURANGO DEVELOPED A PROBLEM WITH THE BRAKE EQUIPMENT. *MR THE PAVEMENT WAS DRY WHEN THE CONSUMER REAR-ENDED ANOTHER VEHICLE. THE CONSUMER FELT AS IF SHE HAD NO BRAKES. THE CONSUMERS FRIEND EXPERIENCED THE SAME PROBLEM. THE DEALER SUGGESTED THAT THE BRAKES WERE LEAKING AND WORN OUT. *SC
Service brakes, Hydraulic, Jul 18, 2005
ANTI-LOCK BRAKES - HAVE TO EXTEND STOPPING DISTANCE MORE THAN ANY OTHER CAR EVER OWNED. ANTI-LOCK ACTIVATES VERY EASY, BUT DOES NOT CAUSE DURANGO TO SLOW DOWN QUICKLY. DEALERSHIP SAID MASTER CYLINDER HAS INTERNAL LEAK AND NEEDS TO BE REPLACES - COST IS OVER $500. DURANGO ONLY HAS 60,000 MILES ON IT.
Service brakes, Hydraulic, Jul 11, 2005, fire
DT: THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATES THAT WHILE DRIVING THE VEHICLE THE BRAKES ON THE DRIVERS SIDE CAUGHT ON FIRE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE BRAKE PADS MELTED TO THE ROTOR AND THE CALIPERS ON THE DRIVERS SIDE WERE REPLACED. THE BRAKES AND THE ROTORS WERE REPLACED ABOUT TWO MONTHS PRIOR TO THIS AND SIX MONTHS BEFORE THAT THEY WERE REPLACED. THE TOTAL AMOUNTS OF TIMES THE BRAKES HAS BEEN REPLACED 5-6 TIMES AND THAT IS CHANGING THE ROTORS MORE THAN TWICE. *NM
Service brakes, Air, Jul 1, 2005
1. DRIVER'S SIDE SPINDLE NUT WORKS LOOSE CAUSING ROTOR TO BECOME LOOSE. 2. LOOSE ROTOR CAUSES THE SEALED BEARING TO LOOSE GREASE AND FAIL. CAN CASUE WHEEL LOSS OR LOSS OF CONTROL. 3. ROTOR AND SPINDLE NUT MUST BE REPLACED EACH TIME. THIS HAS OCCURRED ON THIS VEHICLE TWO TIMES.