2002 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 434 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Durango model years with reports.
Of the 2002 reports, 38 involved a crash and 13 involved a fire. 40 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Representative owner complaints: suspension
143 reports, newest first. Show all
Steering, Suspension, Visibility, Feb 20, 2008
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE RATTLED, SHOOK, AND VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THE TIE ROD ASSEMBLY FAILED. THE REPAIRS COST $2,690.47; HOWEVER, THE WARRANTY DID NOT COVER ALL OF THE REPAIR WORK. THE CURRENT MILEAGE WAS 99,961 AND FAILURE MILEAGE WAS 99,930. UPDATED 03-11-08 *BF THE UPPER BALL JOINTS WERE NOISY, THE SHOCKS WERE LEAKING OIL, THE POWER STEERING LINES WERE LEAKING. THE REAR WIPER MOTOR FAILED, THE FRONT PINION SEAL WAS LEAKING. THE POWER STEERING RACK AND PINION HAD AN INTERNAL FAILURE. UPDATED
Suspension, Nov 28, 2007
I PURCHASED A 2002 DODGE DURANGO IN JAUARY OF 2007. I HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL I NOTICED THAT THE TRUCK WAS PULLING TO THE RIGHT. I TOOK THE TRUCK TO A LOCAL SERVICE CENTER AND THEY INFORMED ME THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAD BEEN A RECALL FOR THE UPPER BALL JOINTS FOR CHRYSLER. WHEN I CONTACTED THE LOCAL DEALER THEY TOLD ME THAT THE RECALL HAD BEEN PERFORMED ON MY TRUCK IN 2005. WHEN I INFORMED THE SERVICE CENTER THAT THE RECALL HAD BEEN DONE THEY WERE AMAZED TO FIND THAT THEY BALL JOINTS HAD WORN SO QUICKLY AND THE PROBLEM WITH THE BALL JOINTS "STILL" PRESENTS VERY DANGEROUS SITUATION FOR DODGE DURANGO OWNERS. *TR
Steering, Suspension, Sep 1, 2007
VEHICLE HAS JUST OVER 74,000 MILES AND A VERY SLIGHT SHUDDER AND VIBRATION FROM FRONT WHEELS EVOLVED INTO HARD VIBRATION AT SPEEDS OVER 35 MPH. I TOOK THE VEHICLE TO A REPAIR FACILITY WHERE I WAS TOLD THAT BOTH FRONT HUBS AND BEARINGS HAD TO BE REPLACED BECAUSE OF WEAR, AND THE TIE ROD ENDS ON BOTH SIDES WERE WORN BEYOND REPAIR AND HAD TO BE REPLACED. THE COST OF REPAIR TO MY VEHICLE IS APPROXIMATELY $1024.00. *TR
Steering, Suspension, Aug 30, 2007, crash
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 40 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO THE GUARD RAIL. THE CONTACT SUSTAINED LEG AND ARM INJURIES. A POLICE REPORT WAS FILED. THE UPPER BALL JOINTS AND TIE RODS FAILED AND CAUSED THE CRASH. THE DEALER AND MANUFACTURER WERE UNABLE TO EXPLAIN WHY THIS OCCURRED AND STATED THAT NO RECALLS WERE AVAILABLE. IN 2005, THE VEHICLE WAS REPAIRED UNDER RECALL NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT), IN WHICH THE TIE RODS AND BALL JOINTS WERE REPLACED. THE VEHICLE HAD 46,000 MILES AT THAT TIME. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Suspension, Aug 9, 2007
I HEARD A CLUNKING NOISE FROM FRONT OF VEHICLE WHEN BRAKING OR TURNING. WHEN I TOOK IT FOR SERVICE, I WAS TOLD THE RIGHT FRONT STEERING CONTROL ARM WAS BROKEN AND CATASTROPHIC CONSEQUENCES WERE IMMINENT IF I DROVE. THE VEHICLE WAS REPAIRED BY THE DODGE DEALER. I WAS LATER ADVISED THAT NHTSA CAMPAIGN 04V596000 WAS ASSOCIATED WITH THIS FAILURE. *TR
Suspension, May 24, 2007
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE IS MAKING A LOUD NOISE. WHEN SHE MAKES A TURN, THE STEERING WHEEL FAILS TO RETURN AUTOMATICALLY AND SHE MUST PULL HARD TO GET IT BACK IN POSITION. THE CONTACT STATED THAT THERE IS A RECALL ON HER VEHICLE, HOWEVER, THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 117,000.
Suspension, Dec 1, 2006
REAR LEAF SPRING (DRIVER'S SIDE) BROKE OFF FROM THE SHACKLE CAUSING THE VEHICLE TO WANDER TO THE RIGHT! *JB
Suspension, Nov 7, 2006
DT*: THE CONTACT STATED WHILE BACKING OUT OF A DRIVE WAY AT 5 MPH, THE STEERING WAS TOO HARD TO OPERATE. NO WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS ALREADY SUBJECT TO A NHTSA RECALL #04V596000 REPAIR WHERE THE UPPER BALL JOINTS WERE REPLACED. THE CONTACT NOTICED THERE WERE NO GREASERS TO MAINTAIN THE BALL JOINT LUBRICATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE BALL JOINT SHOULD BE REPLACED AGAIN TO CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO COINCIDED WITH THE DEALERSHIP. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE HAD LESS THAN 50,000 MILES SINCE THE RECALL WAS PERFORMED AND ANOTHER REPLACEMENT WOULD NOT GUARANTEE THE BALL JOINT'S ENDURANCE.
Suspension, Equipment, Aug 14, 2006
2002 DODGE DURANGO SLT 2WD: BALL JOINTS WERE REPLACED AFTER RECALL WAS ISSUED, HOWEVER ABOUT 6 MONTHS AFTER THEY WERE REPLACED, THE EXACT SAME NOISES BEGAN OCCURRING AGAIN. TOOK CAR TO DEALER WITH THE COMPLAINT AND THEY DENIED THE NEW BALL JOINTS WERE WORN. UPON GETTING NEW FRONT TIRES INSTALLED AT SEARS (ABOUT 3 MONTHS AFTER THE DEALERSHIP INSPECTED THE JOINTS) THEY INSPECTED THE CAR WITHOUT BEING ASKED (IT IS PART OF THEIR SERVICE) AND ON THE REPORT THEY ISSUED, IT SAID THE BALL JOINTS WERE INDEED WORN. THE RECALL NOTICES I HAVE READ ABOUT THE REPLACEMENT OF THE ORIGINAL BALL JOINTS STATE THAT IF THE JOINTS FAIL YOU CAN LOSE CONTROL OF THE VEHICLE, SO OBVIOUSLY I AM IN FEAR THAT MY CAR CAN FAIL AT ANY GIVEN TIME. I AM WRITING THIS TO MAKE IT AWARE THAT I HAVE ALREADY HAD THE RECALL REPLACEMENT, BUT FEAR THAT THE REPLACEMENTS ARE ALSO DEFECTIVE AS INDICATED BY AN INDEPENDENT, UNSOLICITED INSPECTION. *NM
Suspension, Jul 5, 2006
SUSPENSION CLUNKING/POPPING. *JB
Suspension, Jun 11, 2006
WE HAD AN APPOINTMENT TO REPLACE THE TIRES ON OUR 2002 DODGE DURANGO, 2X4 SXT. THE FIRESTONE MECHANIC CAME INTO THE WAITING ROOM AND INFORMED US THAT THE PASSENGER SIDE UPPER BALL JOINT WAS VERY BAD AND THE DRIVERS SIDE SHOWED SIGNS OF WEAR. THIS VEHICLE HAS 43500 MILES ON IT. THERE IS A RECALL ON THE 4X4 MODELS OF THE DURANGO, BUT NOT THE 2X4 MODELS. WHILE THEIR WAS NO INJURIES OR DEATHS INVOLVED, THIS IS A POTENTIALLY DEADLY PROBLEM AND NEEDS TO BE ADDRESSED FOR ALL THE DURANGOS. *NM
Suspension, Apr 3, 2006
NO SPECIFIC EVENTS LEAD UP TO THIS FAILURE. THIS IS SIMPLY A DEFECTIVE, POORLY MANUFACTURER'S PART. I WAS LUCKY TO AVOID A SERIOUS INCIDENT IN THIS CASE, OTHERS MAY NOT BE. THE MAIN LEAF OF THE REAR LEAF SPRINGS BREAK AT THE FRONT EYE WHICH IS WHERE IT MOUNTS TO THE FRAME. IF THIS HAPPENS, THE REAR END IS FREE TO MOVE BACK AND FORTH AS MUCH AS THE SHACKLE WILL LET IT, EFFECTIVELY ALLOWING YOUR REAR AXLE TO STEER THE REAR OF YOUR VEHICLE WHEREVER IT MAY CHOOSE (READ: VERY DANGEROUS.) I REPLACED THE LEAF SPRING WITH THE ISSUE (THE DRIVER'S SIDE) WITH A DODGE OEM PART ($175 FOR THE PART, 1.9 LABOR HOURS ACCORDING TO THE DEALERSHIP IF I WERE TO HAVE THEM REPLACE IT.) I'M A VERY COMPETENT MECHANIC, SO THE LABOR HOUR INQUIRY WAS JUST FOR MY RECORDS. UPON COMPLETING THE CORRECTION TO THE SIDE WITH THE FAILURE, AND DURING THE TEST DRIVE, I EXPERIENCED LITERALLY AN IDENTICAL FAILURE ON THE OPPOSITE SIDE. AGAIN, I WAS LUCKY TO BE DRIVING SLOW AND PAYING ATTENTION ENOUGH TO NOTICE THE ISSUE BEFORE IT TURNED INTO A SERIOUS INCIDENT. I HAVE BOTH DEFECTIVE LEAF SPRINGS IN MY POSSESSION. THEY ARE BOTH OFF OF THE SAME VEHICLE, A 2002 DODGE DURANGO WITH JUST 60,000 MILES. THIS VEHICLE HAS NEVER BEEN USED TO TOW, HAUL, OR COMPLETE ANY OTHER STRENUOUS ACTIVITY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHEN JUST ONE BREAKS, THE REAR END HAS ENOUGH MOVEMENT TO STEER INTO THE CAR NEXT TO YOU. IF BOTH WERE TO BREAK, THIS COULD VERY POSSIBLY LEAD TO A CHAIN OF FAILURES RESULTING IN A SERIOUS INCIDENT. *NM
Suspension, Nov 1, 2005, crash
DT: THE CONTACT'S WIFE HAD AN ACCIDENT. SHE LOST CONTROL WHILE DRIVING AROUND A CURVE IN THE ROAD. SHE HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE PULLED TO THE RIGHT. SHE WENT OFF THE ROAD, HITTING THE SIDE WALK, BLEW THE FRONT RIGHT TIRE, AND THEN HIT A SMALL EMBANKMENT. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC TOOK THE FRONT RIGHT TIRE OFF, AND THE BALL JOINT WAS BROKEN. THERE WAS NHTSA RECALL 04V596000 ON THE BALL JOINT, AND IT WAS REPLACED ABOUT ONE MONTH AGO. *AK
Suspension, Sep 2, 2005
DT: THE CONSUMER STATED THE VEHICLE WAS TAKEN TO REPAIR SHOP AND THE MECHANIC TOOK IT FOR A DRIVE. WHEN THE VEHICLE WAS DRIVEN OVER A BUMP THE MECHANIC LOST CONTROL. THE LOWER BALL JOINTS HAD TO BE REPLACED. CONSUMER HAD TROUBLE CONTROLLING THE VEHICLE GOING OVER BUMPS. IT HAD OCCURRED FOR ABOUT A MONTH AND KEPT GETTING WORSE. *AK
Suspension, Aug 30, 2005
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER PERTAINING TO THE UPPER BALL JOINTS ON MY 2002 DODGE DURANGO. I TRIED TO SCHEDULE THIS 3 TIMES WITH MY DEALER. BRENNER MOTORS 1812-30 PAXTON ST HARRISBURG PA,17104 717-232-4271. IT HAS BEEN 9 MONTHS SINCE MY FIRST CONTACT AND THEY KEEP TELLING ME THEY ARE WAITING FOR PARTS. *NM
Suspension, Aug 19, 2005
DT: THE FRONT LOWER BALL JOINTS WERE LOOSE. THEY WERE SO LOOSE THAT THE VEHICLE COULD NOT BE ALIGNED. THEY HAVE TO BE REPLACED. THERE WAS A RECALL ON THE UPPER BALL JOINTS, BUT NOT FOR THE LOWER BALL JOINT. *AK *TT
Suspension, Jul 31, 2005
I HAVE 45,000 MILES ON MY DODGE DURANGO. EVER SINCE I BOUGHT THE CAR NEW I HAVE NOT BEEN ABLE TO KEEP THE VEHICLE ALIGNED. I HAVE GONE THROUGH SEVERAL SETS OF NEW TIRES. I RECENTLY HAD THE BALL JOINTS REPLACED. FIRESTONE TIRE DEALERSHIP TOLD BE THE WHEEL WAS READY TO FALL OF DODGE FIXED IT UNDER WARRANTY BUT MADE IT SOUND LIKE NO BIGGIE. MY CAR WAS STILL MAKING A BAD NOISE WHEN I TURNED AND THEN IT STARTED DOING IT WHEN I DROVE STRAIGHT. I WAS THEN TOLD MY WHEEL BEARINGS WERE COMPLETELY SHOT...THEY WERE WORST ON THE RIGHT SIDE THE SAME SIDE THAT MY BALL JOINTS WERE IN THE WORST SHAPE. I PAID TO HAVE THE WHEEL BEARING REPLACED. THEN I TOOK MY CAR TO FIRESTONE TO GET IT ALIGNED AND THEY TOLD ME MY UPPER CONTROL ARM ON THE RIGHT SIDE WAS SHOT AND IT WAS NOT HOLDING THE ALIGNMENT. SO NO I HAVE TO HAVE THIS REPLACED. I FEEL THERE IS MORE THAN JUST BALL JOINT PROBLEMS WITH THE DURANGO AND DAKOTAS AND I WOULD LIKE YOU TO LOOK INTO THE WHOLE SUSPENSION AND FRONT END AND SEE WHAT IS GOING ON WITH THESE CARS... *NM
Suspension, Jun 19, 2005
I OWN A 2002 DODGE DURANGO AND HAVE HAD THE BALL JOINTS REPLACED 3 WEEKS AGO. I ALSO HAD THE CAR REALLIGNED. THE CAR IS NOW OUT OF ALLIGN PULLING TO THE RIGHT WHEN I BRAKE AND MAKING AN AWFUL CLUNKING NOISE WHEN I BRAKE. I WAS TOLD IT WAS A SUSPENSION ISSUE AND THAT IS WHY THE VECHILE WILL NOT STAY ALLIGNED. I HAVE ALREADY GONE THROUGH 3 SETS OF TIRES SINCE I BOUGHT THE CAR!
Suspension, Mar 31, 2005
NHTSA RECALL CAMPAIGN 04596000 CONCERNING UPPER BALL JOINT WEAR. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. A FEW HOURS LATER DRIVER CONTACTED THE DEALER, AND WAS INFORMED THAT THE VEHICLE WAS READY, AND THAT RECALL REPAIRS WERE PERFORMED. DRIVER PICKED UP THE VEHICLE, AND WAS ADVISED THAT REPAIRS HAD NOT BEEN PERFORMED, AND TO COME BACK ANOTHER DAY. *AK
Suspension, Mar 30, 2005
CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V596000 FOR UPPER BALL JOINTS. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE DEALER HAD NO PARTS. CURRENTLY, DEALER STILL HAS NO PARTS AVAILABLE.*AK CALLED ANOTHER DEALERSHIP AND THEY REPLACED BALL JOINTS THE NEXT DAY. *BF *NM
Suspension, Mar 28, 2005
NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER HAD NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF.*AK CONSUMER RECEIVED RECALL NOTICE ON 2 DURANGOS AND HAVE BEEN TRYING TO GET THEM REPAIRED FOR SEVERAL WEEKS. CHRYSLER HAS NO TIME FRAME WHEN THEY WILL BE SHIPPED. *BF *NM
Suspension, Mar 18, 2005
I HAVE A 2002 DODGE DURANGO 2 WHEEL DRIVE THAT HAS 45000 MILES ,THE FRONT END MAKES LOUD SQUEKING NOISE,NO MATTER WHERE OR WHAT YOU ARE DOING WITH IT, JUST GETTING IN IT DOES THIS. DODGE CHECKED BALLJOINTS AND SAID THEY ARE FINE,NOT TO WORRY???I HAVE HAD TO HAVE THE FRONT END ALIGNED 5 TIMES 3 TIMES UNDER WARRANTY AND IT STILL IS WEARING OUT TIRES AND PULLING TO ONE SIDE OR THE OTHER, AGAIN DODGE SAYS THERE IS NO PROBLEM.I GUESS WHEN I,DIE BEHIND THE WHEEL THEN THEY WONT HAVE A PROBLEM!!!!! ALL I WANT IS FOR THEM TO FIX THIS, NO QUESTIONS ASKED THEY DONT HAVE TO ADMIT TO ANYTHING. PLEASE HELP ME.*AK
Suspension, Mar 15, 2005
NHTSA CAMPAIGN 04V59600; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE PARTS IN ORDER TO REPAIR, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS COULD FALL OFF. *JB *NM
Suspension, Mar 11, 2005
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER HAD AN APPOINTMENT FOR MARCH 4, 2005 FOR RECALL REPAIRS. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE AVAILABLE. ON MARCH 3, 2005. CONSUMER WAS INFORMED BY THE DEALER THAT THE APPOINTMENT WAS CANCELED DUE TO NO PARTS, AND THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK
Suspension, Mar 4, 2005
THE UPPER BALLS JOINTS WERE REPAIRED PRIOR TO RECEIVING A RECALL, AND THE MANUFACTURER PART OF THE PAYMENT. CONSUMER RECENTLY WENT THROUGH INSPECTION,AND THE LOWER BALL JOINTS WERE FOUND TO BE DEFECTIVE. NO RECALL FOR THE LOWER BALL JOINTS.*AK