2002 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 434 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Durango model years with reports.
Of the 2002 reports, 38 involved a crash and 13 involved a fire. 40 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Representative owner complaints
434 reports, newest first.
Power train, Jun 20, 2002, crash
ENGINE WAS OFF, KEYS OUT OF IGNITION, A SMALL CHILD PUT VEHICLE INTO GEAR AND VEHICLE ROLLED BACKWARDS, HITTING A BARN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Air bags, Jun 19, 2002, crash
WHILE DRIVING AT 40 MPH CONSUMER RAN INTO AN ANIMAL HEAD-ON AND NONE OF THE FRONT AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Seat belts, Jun 16, 2002
THE SEAT BELT FOR THE MIDDLE ROW SEATS ON THE PASSENGER SIDE WILL NOT PULL OUT. THE MECHANIC KEPT WORKING WITH IT UNTIL HE WAS ABLE TO PULL IT OUT. HE DETERMINED THAT IT WAS NOT TWISTED AND ORDERED A NEW ASSEMBLY. IT IS ON BACK ORDER. IN THE MEANWHILE, THE SEAT BELT MALFUNCTIONED AGAIN AND THIS TIME THE MECHANIC COULD NOT PULL IT OUT. I HAD TO FOLD UP THE SECOND ROW OF SEATS AND CARRY MY CARGO IN THE MIDDLE UNTIL THE SEAT BELT IS REPLACED. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***763142
Fuel system, Gasoline, Visibility, Structure, Equipment, May 3, 2002
HOOD INSULATION MISSING OVERHEATING THE PAINT . BACK DOOR ALLOWS EMISSIONS FROM THE EXHAUST . ROOF PANEL DOES NOT FIT AT THE WINDSHIELD . PASSENGER DOORS SLAM TOO HARD. VENT AIR STRONG SMELL LIKE CARBON DIOXIDE. GAS TANK HOSES UNSECURED AND TOO CLOSE TO THE MOFFLER . NO ASHTRAY ..REAR CIGARRET LIGHTER ADAPTER DOES NOT WORK..LOUD POUNDING WITH THE REAR WINDOWS DOWN AT 40+ MIL;ES/HR. *AK
Structure, May 2, 2002
CONSUMER STATES THAT THE PASSENGER FRONT DOOR WILL YANK OUTWARDS OUT OF CONSUMERS HAND. CONSUMER STATES THIS DOOR HAS CAUSED MANY PROBLEMS IN PARKING LOTS. DEALER STATES THERE IS NOTHING THEY CAN DO. *JB CONSUMER SUGGESTS INSTALLATION OF STRONGER SPRINGS OR LARGER INDENT BY MANUFACTURER TO FIX THE PROBLEM. *YD
Seats, Apr 29, 2002, crash
CAR & DRIVER WERE HIT FROM BEHIND WHILE STOPPED AT STOP LIGHT. DRIVERS SEAT BROKE AND NOW RESTS AT 60 DEGREE ANGLE TOWARDS THE REAR OF THE VEHICLE. IS THIS COMMON OR IS THIS A SEAT DEFECT?*AK
Engine and engine cooling, Apr 19, 2002
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWRE OF THE PROBLEM. NLM
Suspension, Apr 16, 2002
WHEN ROLLING DOWN WINDOW VEHICLE WILL VIBRATE.*AK
Air bags, Feb 12, 2002, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 35-40 MPH. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK