2002 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 434 owner complaints filed for this model year. This is the 11th highest complaint count among 25 Durango model years with reports.
Of the 2002 reports, 38 involved a crash and 13 involved a fire. 40 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V555000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Representative owner complaints
434 reports, newest first.
Engine and engine cooling, Jan 25, 2006
2002 DODGE DURANGO. ALL OF A SUDDEN LOST OIL PRESSURE, AND THEN THE SERVICE ENGINE LIGHTS STARTED COMING ON. I DISCOVERED IT WAS THE OIL PUMP, AND A FRIEND THAT WORKED FOR A DODGE DEALERSHIP, SAID THEY GET THIS COMPLAINT ALL THE TIME. I DROVE THE VEHICLE TO THE DEALERSHIP, WHERE I PURCHASED THE $2000.00 EXTENDED WARRANTY, AND FOUND OUT THAT IT WILL NOT BE COVERED BECAUSE I DID NOT MAINTAIN THE OIL CHANGES, AND THE ENGINE HAD SLUDGE. I TOLD THE CAR REPAIR PEOPLE THEY WERE INSANE TO THINK THAT I WOULD PURCHASE AN EXTENDED WARRANTY AND A $28,000 CAR AND NOT SPEND $30-$40 BUCKS ON AN OIL CHANGES. HOW OUTRAGEOUS AND INSULTING!! THEY WILL NOT DO ANYTHING UNTIL I COME UP WITH THE COST TO REPLACE THE ENGINE, $5400. PAYING A $500 CAR PAYMENT EACH MONTH FOR SOMETHING THAT HAS NO USE TO ME UNTIL I COME UP WITH $5400 TO REPLACE THE ENGINE. I AM BESIDE MYSELF AND THEY ARE RUINING ME.*AK
Engine and engine cooling, Power train, Jan 16, 2006, fire
OWNER PURCHASED VEHICLE ON 7/3/03 WITH 1300 MILES ON ODOMETER. OWNER HAD PROBLEMS WITH NOISES UNDER THE HOOD AND IN THE STEERING COLUMN. VEHICLE WOULD SLIP OUT OF PARK INTO NEUTRAL OR REVERSE. DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. ON 11/1/03 THE VEHICLE CAUGHT FIRE AND BURNED. FIRE STARTED UNDER HOOD IN ENGINE COMPARTMENT, BUT DAMAGE TOO SEVERE TO DETERMINE EXACT CAUSE. *NM
Service brakes, Hydraulic, Nov 29, 2005
BRAKE PROBLEMS WITH MY 2002 DODGE DURANGO XLT PLUS. AT HIGH OR LOW SPEEDS WHEN YOU HAVE TO MAKE A SUDDEN STOP AND HIT THE BRAKES, THEY ATTEMPT TO GRAB BUT THEN LET GO, AND YOUR ONLY HOPE IS TO STOP IN TIME. I HAVE HAD THE BRAKES LOOKED AT BY 2 MECHANICS OTHER THAN THE DODGE DEALERSHIP(TIM PARKER OF HOT SPRINGS) AND BOTH SAY THAT THERE IS A DEFINITE PROBLEM WITH THE BRAKES. HOWEVER, AFTER SPENDING $300 FOR BRAKE PADS AND SEVERAL OTHER VISITS TO TIM PARKERS, THEY KEEP DENYING A PROBLEM AND TELL ME THAT IS JUST HOW THE BRAKES ARE ON THE DODGE. I ASKED THEM IF WHEN THAT 1 SMALL CHILD RUNS OUT IN THE STREET TO CATCH HIS BALL AND I AM THE UNLUCKY PERSON TO BE TRAVELING DOWN THAT STREET AND I APPLY THE BRAKES BUT CAN NOT STOP, IF THEY WOULD BE READY TO ACCEPT THEIR RESPONSIBLILITY. I HAVE COPIES OF ALL REPORTS FROM THEM STATING THERE IS NOTHING WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE IT AT ALL BUT TRAVELEING 64 MILES A DAY IT IS NECESSARY. CAN SOMEONE PLEASE HELP ME? SURELY I AM NOT THE ONLY PERSON COMPLAINING OF THE BRAKES! *NM
Air bags, Nov 16, 2005, crash
DT: THE CONSUMER WAS INVOLVED IN A FRONTAL ACCIDENT. UPON IMPACT, THE FRONT AIRBAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THERE HAD NOT BEEN ANY PREVIOUS PROBLEMS WITH THE AIRBAGS TO INDICATE A FAILURE. NO REPAIRS COULD BE PERFORMED BECAUSE THE VEHICLE WAS TOTALED. *AK UPDATED 12/14/05. *JB
Suspension, Nov 1, 2005, crash
DT: THE CONTACT'S WIFE HAD AN ACCIDENT. SHE LOST CONTROL WHILE DRIVING AROUND A CURVE IN THE ROAD. SHE HEARD A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE PULLED TO THE RIGHT. SHE WENT OFF THE ROAD, HITTING THE SIDE WALK, BLEW THE FRONT RIGHT TIRE, AND THEN HIT A SMALL EMBANKMENT. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MECHANIC TOOK THE FRONT RIGHT TIRE OFF, AND THE BALL JOINT WAS BROKEN. THERE WAS NHTSA RECALL 04V596000 ON THE BALL JOINT, AND IT WAS REPLACED ABOUT ONE MONTH AGO. *AK
Suspension, Sep 2, 2005
DT: THE CONSUMER STATED THE VEHICLE WAS TAKEN TO REPAIR SHOP AND THE MECHANIC TOOK IT FOR A DRIVE. WHEN THE VEHICLE WAS DRIVEN OVER A BUMP THE MECHANIC LOST CONTROL. THE LOWER BALL JOINTS HAD TO BE REPLACED. CONSUMER HAD TROUBLE CONTROLLING THE VEHICLE GOING OVER BUMPS. IT HAD OCCURRED FOR ABOUT A MONTH AND KEPT GETTING WORSE. *AK
Suspension, Aug 30, 2005
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER PERTAINING TO THE UPPER BALL JOINTS ON MY 2002 DODGE DURANGO. I TRIED TO SCHEDULE THIS 3 TIMES WITH MY DEALER. BRENNER MOTORS 1812-30 PAXTON ST HARRISBURG PA,17104 717-232-4271. IT HAS BEEN 9 MONTHS SINCE MY FIRST CONTACT AND THEY KEEP TELLING ME THEY ARE WAITING FOR PARTS. *NM
Tires, Aug 22, 2005, crash
WE WERE DRIVING APPROX. 70MPH ON INTERSTATE 20 IN GEORGIA NEAR GREENSBORO EXIT. THE TREAD SEPARATED FROM OUR LEFT REAR TIRE AND SENT US OUT OF CONTROL ON THE INTERSTATE HIGHWAY. THIS WAS AT 5:30 P.M. ON FRIDAY AUGUST 19, 2005 IN BUSY TRAFFIC.WE WERE HEADED ACROSS THE MEDIAN WHEN MY HUSBAND JERKED THE WHEEL TO THE RIGHT AND WE HIT THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY. WE BOUNCED BACK INTO TRAFFIC AND HE SWERVED AGAIN TO THE RIGHT AND WE HIT THE GUARD RAIL AGAIN AND CAME TO A STOP. THIS IS THE MOST HORRIFIC EXPERIENCE OF OUR LIVES. MY 11 YEAR OLD HAS WHIPLASH AND BAD HEADACHES. I HAVE KNEE PROBLEMS AND ALL OF US HAVE EMOTIONAL TRAUMA ISSUES. PLEASE LOOK INTO THIS VERY CLOSELY. I NOTICED OTHER COMPLAINTS HERE IN THIS WEBSITE. THEY ARE P245/75R16 LONG TRAIL TA.
Suspension, Aug 19, 2005
DT: THE FRONT LOWER BALL JOINTS WERE LOOSE. THEY WERE SO LOOSE THAT THE VEHICLE COULD NOT BE ALIGNED. THEY HAVE TO BE REPLACED. THERE WAS A RECALL ON THE UPPER BALL JOINTS, BUT NOT FOR THE LOWER BALL JOINT. *AK *TT
Service brakes, Hydraulic, Aug 18, 2005
2002 DODGE DURANGO DEVELOPED A PROBLEM WITH THE BRAKE EQUIPMENT. *MR THE PAVEMENT WAS DRY WHEN THE CONSUMER REAR-ENDED ANOTHER VEHICLE. THE CONSUMER FELT AS IF SHE HAD NO BRAKES. THE CONSUMERS FRIEND EXPERIENCED THE SAME PROBLEM. THE DEALER SUGGESTED THAT THE BRAKES WERE LEAKING AND WORN OUT. *SC
Power train, Aug 12, 2005
THE VALVE BODY WENT BAD ON THE 2002 DODGE DURANGO.*MR THIS PROBLEM OCCURED WHILE THE CONSUMER WAS DRIVING WHICH RESULTED IN THE VEHICLE SLOWING DOWN TO 20 MPH. *NM
Engine and engine cooling, Aug 11, 2005
2002 DODGE DURANGO STALLING WITHOUT WARNING. IT HAS STALLED AT IDLE AND ALSO AT HIGHWAY SPEEDS CAUSING A LOSS OF POWER STEERING AND BRAKES. *NM
Power train, Aug 10, 2005
CAR SUDDENLY SHUT DOWN AND DIED ON FREEWAY AS WE DROVE UP I80 TO TRUCKEE CA.TWICE. *NM
Suspension, Jul 31, 2005
I HAVE 45,000 MILES ON MY DODGE DURANGO. EVER SINCE I BOUGHT THE CAR NEW I HAVE NOT BEEN ABLE TO KEEP THE VEHICLE ALIGNED. I HAVE GONE THROUGH SEVERAL SETS OF NEW TIRES. I RECENTLY HAD THE BALL JOINTS REPLACED. FIRESTONE TIRE DEALERSHIP TOLD BE THE WHEEL WAS READY TO FALL OF DODGE FIXED IT UNDER WARRANTY BUT MADE IT SOUND LIKE NO BIGGIE. MY CAR WAS STILL MAKING A BAD NOISE WHEN I TURNED AND THEN IT STARTED DOING IT WHEN I DROVE STRAIGHT. I WAS THEN TOLD MY WHEEL BEARINGS WERE COMPLETELY SHOT...THEY WERE WORST ON THE RIGHT SIDE THE SAME SIDE THAT MY BALL JOINTS WERE IN THE WORST SHAPE. I PAID TO HAVE THE WHEEL BEARING REPLACED. THEN I TOOK MY CAR TO FIRESTONE TO GET IT ALIGNED AND THEY TOLD ME MY UPPER CONTROL ARM ON THE RIGHT SIDE WAS SHOT AND IT WAS NOT HOLDING THE ALIGNMENT. SO NO I HAVE TO HAVE THIS REPLACED. I FEEL THERE IS MORE THAN JUST BALL JOINT PROBLEMS WITH THE DURANGO AND DAKOTAS AND I WOULD LIKE YOU TO LOOK INTO THE WHOLE SUSPENSION AND FRONT END AND SEE WHAT IS GOING ON WITH THESE CARS... *NM
Engine and engine cooling, Power train, Jul 21, 2005
03/1205 DRIVING ON PALMDALE ROAD MY CAR STOPPED I WAS UNABLE TO GET IT STARTED - HAD IT TOWED TO THE DODGE DEALERSHIP ON 03/14/05. THEY REPLACED THE ENGINE AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS. I GOT MY CAR BACK IN MAY. ON MAY 09 I RETURNED MY CAR BACK TO THE DEALERSHIP DUE TO THE CHECK ENGINE LIGHT BEING ON. THEY CHECK THE VEHICLE AND SAID THEY FIXED THE PROBLEM. ON MAY 13 2005 I DROVE MY CAR DOWN TO LA AND THE LIGHT CAME BACK ON I CONTACTED THE SERVICE DEPT AT DODGE THEY TOLD ME TO BRING THE VEHICLE BACK IN. I RETURNED THE VEHICLE ON MAY 15, 2005. THEY THEN INSTALLED REMANVALVE BODY AS PER PPC CLEAR CODES. ON JULY 21, 2005 I WAS LEAVING THE OFFICE WHEN MY CHECK ENGINE LIGHT CAME BACK ON AND MY CAR WOULD NOT CHANGE GEARS. I WENT INTO AUTO ZONE AND THEY CHECKED THE CODE THAT CAME UP WHICH WAS P0700 - TRANSMISSION CODE. WE CHECKED THE FLUID IT WAS FINE. I PROCEEDED TO DRIVE HOME - APPROXIMATELY 8 - 10 MILES MY CAR OVER HEATED. I IMMEDIATELY PULLED THE CAR OVER TURNED OFF THE CAR AND PLACED THE EMERGENCY FLASHERS ON. I CONTACTED MY SON. HE CAME OUT AND BROUGHT WITH HIM SOME ANTIFREEZE AND WATER. HE CHECKED THE VEHICLE OUT AND PLACED IN THE ANTIFREEZE AND WATER - THE VEHICLE STARTED - THERE WERE NO NOISES. WE DROVE IT THE 2 MILES HOME. BY THE TIME I GOT HOME IT WAS OVER HEATING AGAIN. HE OPENED THE ENGINE AND HE COULD HEAR A NOISE COMING FROM THE BACK OF THE ENGINE - HE TOLD ME THAT MY HEAD GASKETS WERE MOST LIKELY BLOWN. I CONTACTED THE DEALERSHIP. THEY BLAMES THE WARRANTY COMPANY SAYING THAT IT WAS ''THEIR ENGINE AND THEY WOULD NOT PERMIT THEM TO REBUILD THE TRANSMISSION AS THEY REQUESTED''. I CONTACTED MY INSURANCE COMPANY THIS MORNING AND ADVISED THEM WHAT HAPPENED. THEY TOLD ME TO TAKE IT BACK TO THE DEALERSHIP. I ADVISED LAZERO AT THE WARRANTY COMPANY I HAD DONE SOME RESEARCH AND I HAD FOUND OUT LAST NIGHT THAT CHRYSLER HAS HAD A LOT OF PROBLEMS WITH MY ENGINE.
Service brakes, Hydraulic, Jul 18, 2005
ANTI-LOCK BRAKES - HAVE TO EXTEND STOPPING DISTANCE MORE THAN ANY OTHER CAR EVER OWNED. ANTI-LOCK ACTIVATES VERY EASY, BUT DOES NOT CAUSE DURANGO TO SLOW DOWN QUICKLY. DEALERSHIP SAID MASTER CYLINDER HAS INTERNAL LEAK AND NEEDS TO BE REPLACES - COST IS OVER $500. DURANGO ONLY HAS 60,000 MILES ON IT.
Service brakes, Hydraulic, Jul 11, 2005, fire
DT: THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATES THAT WHILE DRIVING THE VEHICLE THE BRAKES ON THE DRIVERS SIDE CAUGHT ON FIRE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE BRAKE PADS MELTED TO THE ROTOR AND THE CALIPERS ON THE DRIVERS SIDE WERE REPLACED. THE BRAKES AND THE ROTORS WERE REPLACED ABOUT TWO MONTHS PRIOR TO THIS AND SIX MONTHS BEFORE THAT THEY WERE REPLACED. THE TOTAL AMOUNTS OF TIMES THE BRAKES HAS BEEN REPLACED 5-6 TIMES AND THAT IS CHANGING THE ROTORS MORE THAN TWICE. *NM
Engine and engine cooling, Jul 6, 2005
DT:THE ENGINE SEIZED WITHOUT INDICATION. THE TEMPERATURE GAUGE ELEVATED AND WITHIN A MATTER OF SECONDS THE ENGINE LOCKED UP. THE ENGINE WAS RUNNING AND THE CONSUMER'S WIFE WAS PULLING INTO DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO A DEALER AND WAS TOLD THERE WAS A GROUND STRAP ATTACHED TO A COOLANT TUBE ON THE ENGINE, AND THAT RESULTED IN PREMATURE WEAR OF COOLING TUBE, ALLOWING ESCAPE OF COOLANT. THE ENGINE WAS DESTROYED. THE ENGINE WAS UNDER WARRANTY, BUT THE COOLANT TUBE WAS NOT, AND THEY WOULD NOT HONOR THE WARRANTY. MANUFACTURER WAS CONTACTED AND WOULD NOT HONOR WARRANTY AS WELL.*AK
Service brakes, Air, Jul 1, 2005
1. DRIVER'S SIDE SPINDLE NUT WORKS LOOSE CAUSING ROTOR TO BECOME LOOSE. 2. LOOSE ROTOR CAUSES THE SEALED BEARING TO LOOSE GREASE AND FAIL. CAN CASUE WHEEL LOSS OR LOSS OF CONTROL. 3. ROTOR AND SPINDLE NUT MUST BE REPLACED EACH TIME. THIS HAS OCCURRED ON THIS VEHICLE TWO TIMES.
Seat belts, Jun 28, 2005
JUNE 16, 2005 - MY SON TURNED 17. JUNE 23, 2005 - MY SON RECEIVED A 2002 DODGE DURANGO AS A GIFT. JUNE 26, 2005 - MY SON'S 2002 DODGE DURANGO'S DRIVER'S SEATBELT FAILED AS HE WAS EXITING HIS FATHER'S DRIVEWAY. JUNE 28, 2005 - TOOK DODGE IN FOR FAILED SEATBELT AND WAS TOLD VIA TELEPHONE THAT IT WOULD COST OVER $400.00 TO REPLACE. I CALLED MANUFACTURER AND COMPLAINED, SITING WEBSITES AND CBS (2003) DOCUMENTARY ABOUT THE CONTINUING PROBLEMS WITH THIS VEHICLE. ONE OF THEM BEING THE FAILED SEATBELT. TO QUOTE "APPROXIMATELY 16 MILION DODGE VEHICLES HAVE A SEAT BELT THAT DOES NOT PASS THE STANDARD FOR ACCIDENTAL SAFETY". THEIR RESPONSE: WELL ITS' NOT UNDER WARRANTY AND ITS NOT A RECALL, BUT I'LL SEE WHAT WE CAN DO. THEY ARE CHARGING ME A "CO-PAY" OF $75.00 FOR A NEW COMPLETE REPLACEMENT. YOUR GOVERNMENT BRANCH, THE DODGE MANUFACTURER AND OWNERS OF THIS TYPE VEHICLE ARE WELL AWARE THAT THIS IS A MANUFACTURER'S DEFECT. COULD DODGE GIVE ME BACK MY SON IF MY SON HAD BEEN IN AN ACCIDENT AND LOST HIS LIFE BECAUSE HIS DODGE DURANGO DRIVER'S SEAT BELT FAILED!! WHEN IS NHTSA GOING TO TAKE A STAND AND TELL THE DODGE MANUFACTURER TO TAKE CARE OF THEIR LEMONS. AS FAR AS THE QUESTIONS BELOW, NHTSA KNOWS BETTER THAN I.
Service brakes, Air, Jun 27, 2005
HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. TOOK IT TO 2 DEALERS AND BOTH SAID THERE WAS NOTHING WRONG ACCORDING TO SPECIFICATIONS. MAJOR SAFETY HAZARD!
Electrical system, Air bags, Jun 20, 2005
THE PASSENGER AIR BAG DEACTIVATED AND CANNOT BE REACTIVATED DUE TO INSTALLATION OF A HANDICAPPED POWER CHAIR. *NM THE PASSENGER AIR BAG LIGHT STAYED OFF MAJORITY OF THE TIME. THE SERVICE DEPT INFORMED THE CONSUMER THAT THERE WAS NO WAY TO ACTIVATE THE AIR BAG IF THE PASSENGER SEAT WAS REMOVED. THE COMPANY WHO INSTALLED THE SEAT STATED THAT THEY FAILED TO HOOK UP A WIRE. *SC *JB
Suspension, Jun 19, 2005
I OWN A 2002 DODGE DURANGO AND HAVE HAD THE BALL JOINTS REPLACED 3 WEEKS AGO. I ALSO HAD THE CAR REALLIGNED. THE CAR IS NOW OUT OF ALLIGN PULLING TO THE RIGHT WHEN I BRAKE AND MAKING AN AWFUL CLUNKING NOISE WHEN I BRAKE. I WAS TOLD IT WAS A SUSPENSION ISSUE AND THAT IS WHY THE VECHILE WILL NOT STAY ALLIGNED. I HAVE ALREADY GONE THROUGH 3 SETS OF TIRES SINCE I BOUGHT THE CAR!
Steering, Jun 14, 2005
DT: THE INNER TIE ROD END BROKE,. VEHICLE ONLY HAS 60,000 MILES ON IT. NO NOISE OR VIBRATION HEARD. *AK
Power train, Other or unspecified, Jun 10, 2005
WHILE TRAVELLING DOWN I94 AT HIGHWAY SPEED MY 2002 DODG DURANGO ENGINE SEIZED FORCING US TO COAST TO THE SIDE OF THE HIGHWAY. THE DEALERSHIP SAID THAT THIS WAS CAUSED DUE TO LACK OF MAINTAINANCE IE. OIL CHANGES WHICH IS NOT THE CASE AS I DID THE MAINTAINED OIL CHANGES. IN DOING RESEARCH I HAVE FOUND THAT THIS VEHICLE IS PRONE TO OIL SLUDGE. NOTHING HAS BEEN DONE AS OF RIGHT NOW TO RECTIFY THE SITUATION.