2003 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 339 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Durango model years with reports.
Of the 2003 reports, 29 involved a crash and 18 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Exterior lighting, headlights, switchDec 2, 2002
ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.
IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V322000 on NHTSA.gov
Representative owner complaints: visibility
24 reports, newest first. Show all
Electrical system, Visibility/wiper, Jul 6, 2017
THIS ISSUE HAPPENS RANDOMLY: VEHICLE IS PARKED: POWER DOOR LOCKS DO NOT WORK YOU HAVE TO MANUALLY UNLOCK ALL DOORS, VEHICLES STARTS FINE BUT "SERVICE 4X4" APPEARS ON THE CLUSTER, ALL DOME LIGHTS STAY ON, CLUSTER LIGHTS (GAGE'S ETC.) DO NOT LIGHT UP, NO EXTERIOR LIGHTS WORK (I.E HEADLIGHTS, PARKING LIGHTS, BRAKE AND SO ON). VEHICLE WILL NOT RETURN TO NORMAL STATE UNTIL I DISCONNECT THE BATTERY AND RECONNECT. IT HAS HAPPENED MULTIPLE TIMES ON DIFFERENT DAYS. SOMETIMES IT WILL HAPPEN WITHIN A DAY OF EACH INSTANT, OTHER TIMES IT WILL GO A MONTH AND THEN DO IT AGAIN.
Visibility, Jul 28, 2016
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING CONTROLS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR REPAIRS, BUT A REMEDY WAS NOT PROVIDED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Visibility, Jan 4, 2015
THE BLOWER MOTOR RESISTOR KEEPS BURNING OUT. CONSTANTLY HAVE TO KEEP REPLACING THE PARTS FOR THE RESISTOR. WHY HAS THIS NOT BEEN RECALLED YET? *TR
Electrical system, Visibility, Nov 19, 2014
THE BLOWER ONLY WORKS ON THE "HIGH' SETTING. *TR
Electrical system, Exterior lighting, Visibility/wiper, Jun 20, 2014
MY HEADLIGHTS AND INTERIOR LIGHTS STARTED BLINKING ACCOMPANIED BY A CLICKING SOUND COMING FROM THE LEFT SIDE OF THE STEERING PANEL. THE WINDSHIELD WIPERS ALSO DO NOT WORK UNLESS PUT ON HIGH, AND THE GAS LIGHT SOUND BEEPS EVERY 20-30 SECONDS CONTINUOUSLY UNTIL GAS IS PUT IN. THE BEEPING SOUND FOR THE GAS LIGHT WILL STOP ONCE REFILLED BUT LIGHTS CONTINUE TO BLINK, INTERIOR AND EXTERIOR WHILE VEHICLE IS IN MOTION. I HAVE DONE RESEARCH ON THIS PROBLEM AND IT SEEMS LIKE EVERY OTHER PERSON WITH A 2003 DODGE DURANGO IS EXPERIENCING THE EXACT SAME PROBLEM BUT DODGE REFUSES TO RECALL THE PART, SAYING IT WAS FIXED, WHICH IS THE CTM MODULE CAUSING THIS PROBLEM, WHEN TAKEN INTO A DEALERSHIP IT IS THE CTM THAT NEEDS TO BE FIXED AND IS ABSURD THAT MORE VEHICLES HAVE NOT BEEN RECALLED FOR THIS PROBLEM WHEN EVERY SINGLE ONE IS EXPERIENCING THE EXACT SAME PROBLEMS. *TR
Electrical system, Visibility, Jul 6, 2012
AIR CONDITIONING STOPPED WORKING UNDER NORMAL USE. AFTER INSPECTING THE BLOWER MOTOR RESISTOR, AND CONNECTOR PLUG I FOUND THE INSIDE TO BE MELTED LIKELY DUE TO TOO MUCH VOLTAGE. I HAD TO CUT THE WIRES AS THE CONNECTOR WAS FUSED TO THE RESISTOR. NOT ABLE TO FIND THIS CONNECTOR THROUGH LOCAL JUNK/SALVAGE YARDS, BECAUSE THIS APPARENTLY IS A COMMON ISSUE WITH THIS MODEL DURANGO. ONLY ABLE TO GET AFTER MARKET PART FOR THIS CONNECTOR, AND WILL HAVE TO RE-WIRE IT TO THE BLOWER MOTOR RESISTOR. *TR
Visibility, Jun 15, 2012, fire
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE BLOWER MOTOR HARNESS FAN BECAME HOT AND MELTED THE WIRING. THE CONTACT ACTIVATED THE AIR CONDITIONER BUT THERE WAS NO RESPONSE. THE DEALER WAS NOTIFIED OF THE FAILURE WHO INFORMED HIM THAT HE WOULD HAVE TO PURCHASE A KIT AND REPAIR IT HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,763.
Visibility, Jul 27, 2011, fire
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A BURNING ODOR ENTERING THE VEHICLE AS THE BLOWER MOTOR STOP RUNNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE RESISTOR WAS DEFECTIVE AND NEED TO BE REPLACED. TWO MONTHS LATER, THE FAILURE RECURRED BUT AND CAUSED THE WIRES TO BECOME COMPLETELY MELTED. THE CONTACT ADDED THAT THE WIRING BECAME SO HOT THAT IT BURNED TO THE TOUCH. A REPAIR KIT WAS INSTALLED BUT IT FAILED TO REMEDY THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 154,000.
Electrical system, Visibility, Jul 19, 2010
BLOWER MOTOR COMPLETELY STOPS WORKING DUE TO BLOWER MOTOR RESISTOR AND ATTACHED WIRING PIGTAIL COMPLETELY BURNING OUT. THIS PROBLEM HAS OCCURRED EVERY 12 -18 MONTHS OVER THE LAST FIVE YEARS OF OWNERSHIP. THE FAILURE REQUIRES THE REPLACEMENT OF A RESISTOR(PART # 5061575AA) AND WIRING HARNESS CONNECTOR KIT.(PART # 5017124AC) IT IS MY UNDERSTANDING FROM THE MECHANICS WHO HAVE MADE THESE REPAIRS THAT ALL OR PART OF THE PARTS REQUIRING REPLACEMENT HAVE OVERHEATED TO THE EXTENT OF MELTING AND/OR BURNING PRIOR TO FAILURE. *TR
Electrical system, Exterior lighting, Visibility, Latches/locks/linkages, Traction control system, Apr 27, 2010
1. THE HEADLIGHTS, PARKLIGHTS, FOGLIGHTS, INTERIOR LIGHTS, DOOR LOCK SWITCH, 4WD, KEY FOB, OR INTERMEDIATE WIPERS WOULD NOT WORK AT ALL. LUCKILY THE VEHICLE WAS AT A LOW SPEED AND NOT IN MOTION ON A HIGHWAY WHEN THE INCIDENT TOOK PLACE. 2. IT ONLY OCCURRED ONE TIME, BUT WHAT IF I HAD BEEN DRIVING ON THE ROADWAY. 3. THE CENTRAL TIMER MODULE (CTM) WAS REPLACED. *TR
Visibility, Oct 28, 2009
IN 2.5 YEARS, I HAVE PUT IN 5 WINDOW REGULATORS USING ORIGINAL DODGE PARTS IN MY 2003 DODGE DURANGO. A 6TH ONE BROKE 10/13/09. THIS PART IS DEFECTIVE IN THAT IT BREAKS IRREGARDLESS OF USAGE, TODAY A REAR WINDOW BROKE WHICH HAS MAYBE BEEN USED A DOZEN TIMES SINCE I PURCHASED THE VEHICLE. THE DRIVER'S WINDOW WAS REPLACED THREE TIMES WITHIN 60 DAYS, BECAUSE THE BRAND NEW PARTS BROKE. DODGE IS WELL AWARE OF THIS ISSUE, BECAUSE OF THE CONSTANT BACK ORDER WITHIN THEIR PARTS DEPARTMENT AND FREQUENT CONSUMER COMPLAINTS WELL DOCUMENTED ON THE INTERNET. THEIR PARAPHRASED RESPONSE TO MY COMPLAINT WAS TOO BAD IT'S OUT OF WARRANTY. *TR
Visibility, Mar 15, 2009
BOTH FRONT ELECTRIC WINDOWS IN OUR 2003 DODGE DURANGO STOPPED WORKING. AS SOON AS I PAID TO HAVE ONE WINDOW REPLACED; THE OTHER WINDOW FAILED. THE PASSENGER FRONT WINDOW CAME DOWN AS I WAS DRIVING OVER A BRIDGE IN A RAINSTORM. THE RAIN PELTED MY CHILDREN WHO WERE RIDING IN THEIR CARSEATS IN THE NEXT ROW OF SEATS. AS SOON AS I GOT OFF THE BRIDGE, I TURNED ONTO AN EXIT AND WAITED OUT THE RAIN AT A GAS STATION. I STILL HAVE NOT REPLACED THE WINDOW. I HAVE IT BRACED UP WITH A RUBBER SCREW DRIVER; AT LEAST IT IS UP NOW. *TR
Electrical system, Visibility, Dec 17, 2008
I HAVE HAD TO REPLACE THE HEATER BLOWER RESISTOR ONCE A YEAR FOR THE LAST 2 YEARS IN MY 2003 DODGE DURANGO. THIS TIME THE HEATER WIRING HARNESS PIGTAIL CONNECTION WAS CORRODED AND MELTED AND BURNT, IT WAS MELTED TO THE RESISTOR MODULE. AFTER REPLACING IT NOW THE ABS LIGHT ,THE BRAKE LIGHT ARE ON, THE CLOCK WONT WORK,THE SPEEDOMETER WILL NOT WORK. THIS DURANGO ONLY HAS 31,000 MILES ON IT. THE DODGE DEALER SERVICE DEPT. SAID THEY SELL ALOT OF THESE RESISTORS. IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BEFORE THERE ARE FIRES IN THIS RESISTOR OR HEATER WIRING HARNESS. I SAW LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS ON ONLINE AUTO CHAT BOARDS. PLEASE CHECK INTO THIS PROBLEM. *TR
Visibility, Equipment, Oct 23, 2008
I HAVE HAD TO REPLACE THE BLOWER MOTOR RESISTOR MULTIPLE TIMES. ON ONE OCCASION THE WHEN THE RESISTOR FAILED, THE WIRING HARNESS AND RESISTOR GOT SO HOT THEY FUSED TOGETHER, INCLUDING THE ACCOMPANYING WIRING. THE LAST TIME I PURCHASED ON AND REPLACED IT I WAS TOLD THAT IT HAD BEEN REDESIGNED AND WOULD HOLD UP BETTER. I WAS ALSO TOLD BY A DODGE EMPLOYEE NOT TO RUN THE SYSTEM ON THE LOWEST SETTING. I UNDERSTAND THAT IT IS COOLED BY THE AIR MOVEMENT INSIDE THE HVAC DUCT WORK, BUT AT WHAT POINT WILL DODGE ASSUME THE RESPONSIBILITY OF A POOR DESIGN AND LACK OF QUALITY REPLACEMENT PARTS. *TR
Visibility, Nov 4, 2007
2003 DODGE DURANGO AND 2003 DODGE CARAVAN. BOTH VEHICLES HAVE BLOWER FAN SPEED RESISTORS THAT ARE BURNT OUT. THE VEHICLES HAVE NO HEAT TO CLEAR WINDSHIELDS OF FROST FOGGING OR ICE. I ASKED DODGE WORLD IN CLIFTON PARK NEW YORK IF THERE WAS ANY RECALLS AND THEY STATED NO. TOO REPAIR THESE VEHICLES THE ENTIRE DASH AND AIR BAG SYSTEM HAS TO BE REMOVED. THESE CONDITIONS ARE EXTREMELY DANGEROUS. *JB
Visibility, Aug 20, 2007
ON 4/2/07, I HAD THE DRIVER SIDE WINDOW REGULATOR REPLACED. IT BROKE WHILE DRIVING DOWN THE ROAD, NOT IN USE AT THE TIME. ON 4/28/07 IT WAS REPLACED AGAIN. ON 7/7/07 IT WAS REPLACED AGAIN. ON 7/23/07 IT WAS REPLACED AGAIN. ON 8/20/07 IT BROKE AGAIN. THIS IS AN OEM PART, NOT AN AFTER MARKET. I'VE SPOKEN WITH SEVERAL MECHANICS WHO SAID THIS IS DEFINITELY A DODGE ISSUE. WHAT DO I DO? *TR
Visibility, Electrical system, Apr 26, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING IN THE RAIN THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT AND REAR WINDSHIELD WIPERS, BUT THEY FAILED TO OPERATE. THE DASHBOARD LIGHTS FAILED APPROXIMATELY THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER TWICE AND THE DEALER STATED THAT THE FAILURE COULD BE ELECTRICAL. THERE WAS RECALL # 07V092000 CONCERNING ELECTRICAL SYSTEM: INSTRUMENT PANEL, BUT THEIS VEHICLE WAS EXCLUDED. THE WINDSHIELD WIPERS AND DASHBOARD LIGHTS WERE STILL INOPERABLE. THE CURRENT MILEAGE IS 40,350, AND FAILURE MILEAGE WAS 36,000. *AK
Electrical system, Exterior lighting, Visibility, Apr 11, 2007
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH A CURRENT AND FAILURE MILEAGE OF 34,500. THE CONTACT WAS DRIVING AT 60 MPH UNDER NORMAL DRY CONDITIONS WHEN THE VEHICLE STALLED. THE CONTACT STATED THAT WHEN THE STALLING OCCURRED ALL OF THE INSTRUMENT PANEL LIGHTS TURNED ON, AND THE DOOR CHIME STARTED TO BUZZ. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT A CRASH. SINCE THE STALLING THE WINDOWS FAILED ,THEY DID NOT GO UP OR DOWN, THE WINDSHIELD WIPERS AND HEADLIGHTS WORKED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THE DEALER COULD NOT TELL THEM WHY THE FAILURE OCCURRED. *AK
Suspension, Visibility, Jun 10, 2005
THE STABILIZER BAR ON THE 2003 DODGE DURANGO WAS COMING OUT CAUSING THE VEHICLE TO PRODUCE A GRINDING NOISE. *MR THE GRINDING NOISE WAS COMING FROM THE DRIVER SIDE FRONT WHEEL. THE CONSUMER INSPECTED THE HUB AND FOUND THAT THE INNER AXLE HAD GRINDING WEAR ON THE INSIDE BY THE RUBBER BOOT. THE STABILIZER BAR WAS COMING OUT ABOUT 1/4 INCH. THE DEALER SUGGESTED THAT THEY DIDN'T HEAR ANYTHING AND COULD NOT FIND A PROBLEM. CURRENTLY, THE FRONT END STILL WOBBLES AND GRINDS WHEN THE VEHICLE IS IN MOTION AND WHEN STOPPING. *SC THE WINDSHIELD WIPER MODULE WAS REPLACED. *JB
Visibility, Dec 14, 2004
DEALERSHIP IS UNABLE TO PERFORM THE WINDSHIELD WIPER RECALL REPAIRS WITHIN A REASONABLE TIME BECAUSE THE RECALLED REPLACEMENT PART HAS BEEN ON A NATIONAL BACK ORDER. THIS HAS BEEN GOING ON FOR 5 MONTHS. *AK
Visibility, Aug 23, 2004
DRIVER'S SIDE AUTOMATIC WINDOW IS STUCK INI THE DOWN POSITION. THE WINDOW WILL NOT GO BACK UP AT ALL AND ELECTRONIC WINDOW MECHANICISM, IS NOT MAKING ANY SOUND OF WORKING. CAR IS PARKED IN A GARAGE, TO PREVENT MOISTURE DAMAGE, TO INSIDE OF VEHICLE.*AK
Visibility, Aug 19, 2004
PROBLEMS WITH WINDSHIELD WIPERS. THE CONSUMER WAS TOLD THAT THERE WAS A RECALL AND THE RELAY SWITCH WAS BAD. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE. *SC **JB
Suspension, Visibility, Jun 5, 2004
I PURCHASED A 2003 DODGE DURANGO FROM BLEECKER DODGE IN DUNN, NC. I HAVE THREE COMPLAINTS THAT I WOULD LIKE TO PUT ON FILE: FIST COMPLAINT: MY VEHICLE BEGAN TO MAKE TERRIBLE NOISES THAT REQUIRED ME TO TAKE IT FOR SERVICE. THE SOUNDS WERE SCRAPING NOISES COMING FROM THE STEERING COMPONENTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND BOTH THE UPPER AND LOWER BALL JOINTS WERE REPLACED. SECOND COMPLAINT: DURING THE COLD WEATHER MONTHS, I WAS WARMING MY VEHICLE AND HAD SCRAPED THE ICE FROM MY WINDSHIELD. THE DEFROST WAS ON. WHILE TRAVELING DOWN THE ROAD MY WINDSHIELD CRACKED. EXACT DATE OF THE INCIDENT IS UNKNOWN TO ME BUT IT WAS DURING ONE OF OUR SNOWS. IT HAS LEFT ME WITH A CRACKED WINDSHIELD. I HAVE TAKEN NO STEPS AS OF YET TO HAVE IT REPAIRED. THIRD COMPLAINT: EVEN MORE RECENTLY, MY "CHECK GUAGES" LIGHT CAME ON. MY VEHICLE SHOWS NO OIL PRESSURE. I CANNOT DRIVE THE VEHILCLE AND THE SERVICE DEPARTMENT AT BLEECKER WILL NOT BE BACK IN UNTIL MONDAY. I AM WITHOUT A VEHICLE THIS WEEKEND. THIS VEHICLE ONLY HAS 35,000 MILES ON IT AND IT HAS BEEN PLAGUED WITH PROBLEMS SINCE IT WAS PURCHASED IN OCTOBER OF 2003.*AK
Visibility, Equipment, Mar 23, 2004
WHILE SITTING IN VEHICLE WITH THE ENGINE RUNNING POWER WINDOWS AND AIR CONDITIONER STOPPED WORKING. AFTER SEVERAL MINUTES, POWER TO THE AIR CONDITIONER AND WINDOWS RETURNED. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.*AK