2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: air bags
143 reports, newest first. Show all
Air bags, Jun 18, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jun 18, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jun 17, 2015
I RECEIVED TWO SAFETY RECALL NOTICES FROM CHRYSLER FOR MY VEHICLE - RECALL NOTICES ARE P40/NHTSA 14V-354 AND P78/NHTSA 14V-770, BOTH DEALING WITH AN APPARENT DEFECT TO THE AIRBAG INFLATORS. WE HAVE NOW CHECKED WITH THREE DODGE DEALERS IN THE GREATER SAN ANTONIO AREA TO GET THIS SAFETY RECALL HANDLED. EVERY DEALER HAS INDICATED THEY DO NOT HAVE THE PARTS IN STOCK, CHRYSLER HAS NOT RELEASED THE PARTS AND/OR CHRYSLER WILL NOT ALLOW THE DEALERS TO SPECIAL ORDER THE PARTS. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS. THEREFORE, I AM FILING A COMPLAINT AT THIS TIME. IT SEEMS TO LACK COMMON SENSE FOR A VEHICLE MANUFACTURER TO ISSUE A SAFETY RECALL NOTICE, THEN FAIL TO PROVIDE THE PARTS REQUIRED TO ADDRESS THE SAFETY DEFECT. PLEASE ADVISE WHAT ACTION, IF ANY, CAN BE TAKEN TO REMEDY THIS ISSUE.
Air bags, May 19, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND 14V817000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, May 18, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTIONED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V817000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM), BUT DID NOT RECALL RECEIVING A NOTIFICATION LETTER AND WAS NOT SURE WHEN THE DEALER WOULD REMEDY THIS RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, May 6, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 27, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 25, 2015
I TURN MY CAR AND I NOTICE THE AIR BAG LIGHT IS ON AND DOESN'T DISAPPEAR UNTIL NOW .. WHAT CAN I DO? *TR
Air bags, Wheels, Mar 25, 2015, crash
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE WHEEL DETACHED AND CAUSED THE VEHICLE TO VEER OFF THE ROAD, CRASH INTO SEVERAL TREES, ROLL OVER THREE TIMES, AND LAND ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT ARM WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL GARAGE WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Air bags, Mar 24, 2015, crash
DRIVER SIDE AIRBAGS DID NOT DEPLOY ON IMPACT OF THE CAR SLAMMING INTO THE TELEPHONE POLE. IT WAS NOT UNTIL AFTER THE DRIVER HAD UNBUCKLED HERSELF THAT SHE SMELLED SMOKE AND THE AIRBAGS DEPLOYED. SHE SLAMMED HER BODY AND HEAD ALL OVER THE DRIVERS SIDE OF THE VEHICLE AND SUSTAINED A CONCUSION AND OTHER MEDICAL INJURIES DUE TO THIS MALFUNCTIONING AIR BAG. I CALLED MY LOCAL DODGE DEALER AND THEY TOLD ME THAT MY VIN WASN'T ON THE LIST. *TR
Air bags, Mar 23, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 27, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 25, 2015
I WAS NOTIFIED OF AN AIRBAG RECALL ON MY VEHICLE APPROXIMATELY 2 WEEKS AGO BUT THE LETTER INDICATED I COULD NOT CALL TO SCHEDULE MAINTANCE PRIOR TO 2/23. I STARTED CALLING FIRST THING THAT MONDAY. ALL 6 DEALERSHIPS I CONTACTED EITHER TAKE MY INFO AND SAY THEY WILL CALL ME BACK OR SAY THEY DON'T HAVE ANY PARTS TO CORRECT THE ISSUE AND I SHOULD CHECK BACK IN A COUPLE OF WEEKS. I HAVE RECEIVED NO RETURN PHONE CALLS FROM THE ONES THAT SAID THEY WILL GET BACK WITH ME. MY ONLY OPTION IS TO CONTINUE DRIVING A POSSIBLE DEATH TRAP FOR NO TELLING HOW LONG. NOT TO MENTION THERE'S BEEN THAT POSSIBILITY FOR THE LAST 11 YEARS. THIS IS RIDICULOUS AND UNACCEPTABLE. *JS
Air bags, Feb 24, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 24, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V770000 (AIR BAGS)HOWEVER THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.
Air bags, Feb 12, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 9, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 2, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 5, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE SERVICE HORN ERRONEOUSLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG WIRING HARNESS AND AIR BAG WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,866.
Electrical system, Air bags, Sep 5, 2014
THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR
Air bags, Aug 18, 2014
THE AIR BAG LIGHT FOR BOTH THE PASSENGER AND DRIVER SIDE OF THE VEHICLE COME ON AND OFF DURING DRIVING. *TR
Air bags, Mar 19, 2014, crash
WE INVOLVED IN A ROLL OVER WE WHERE HIT FROM REAR AND ROLLED OVER A COUPLE TIMES AND NO AIR BAGS DEPLOYED OE EVEN WHEN FRONT END HIT THE WALL THAT WE WENT UP BEFORE ROLLING OVER. *TR
Electrical system, Air bags, Mar 26, 2013
ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. THIS IS THE 2ND TIME THIS HAS OCCURRED. *TR
Air bags, Aug 14, 2012
I HAVE OWNED MY 2004 DURANGO FOR THREE YEARS AND LOVE THIS TRUCK. UNFORTUNATELY, THE PASSENGER AIRBAG LIGHT AND INSTRUMENT PANEL LIGHT KEEP COMING ON AND OFF AT WILL. THE CLOCKSPRING IS NOT BROKEN BECAUSE THE RADIO AND CRUISE CONTROL STILL WORK WHILE THE LIGHT IS ILLUMINATED. AS SOMEONE ELSE MENTIONED, THE LIGHT WILL GO OFF IF YOU MOVE THE WIRES UNDER THE PASSENGER SEAT. I HAVE READ SEVERAL POSTS ABOUT THE SEAT WEIGHTS, CONTROL MODULE, LOW BATTERY VOLTAGE, CLOCKSPRING AND ECU AS POSSIBLE CULPRITS. THE CAR HAS ALSO HAD TWO RECENT ACCIDENTS PRIOR TO THE LIGHTS APPEARANCE AND THE AIRBAGS DID NOT DEPLOY EITHER TIME? MY AUTO BODY SHOP AND INSURANCE COMPANY FOUND THIS VERY STRANGE. THIS MANUFACTURING DEFECT IS VERY DANGEROUS AND DODGE HAS HAD THIS PROBLEM WITH SEVERAL EARLIER MODEL DURANGO AND RECALLED THEM FOR DEFECTIVE AIRBAG REPAIR. DURANGO OWNERS NEED TO KEEP POSTING COMPLAINTS TO DEMAND ACTION BE TAKEN IMMEDIATELY! *TR
Engine and engine cooling, Air bags, Feb 9, 2012
I DO NOT KNOW WHAT HAPPENED THIS FEELS LIKE THIS DREAM. ONE DAY MY TRUCK IS RUNNING GREAT AND THEN BAM OIL EVERY WHERE. ONE DAY I STARTED MY TRUCK UP AFTER ABOUT TWO WEEKS OF LETTING IT SIT IN THE DRIVE WAY AND IT HAD A TICKING NOISE SO I IMMEDIATELY TURNED IT OFF. I CALLED A MECHANIC HE CHECKED IT AND SAID IT WAS A STICKY LIFTER.I THEN CALLED DODGE TO GET PROFESSIONAL ADVICE BECAUSE MY MECHANIC IS NOT A CERTIFIED DODGE MECHANIC. A SERVICE ADVISER AT DODGE DEALERSHIP ON RT 112 IN MEDFORD AND HE TOLD ME THAT IF THE PROBLEM STARTED WHILE THE TRUCK WAS SITTING, TO JUST START THE TRUCK AND LET IT RUN FOR A WHILE. SO I DID AND MAYBE FIVE MINUTES OF IT BEING ON AND TICKING I HEARD A NOISE AND SAW OIL ON THE GROUND. NOW WHAT DO I DO.........I HAVE A HOLE IN THE ENGINE BLOCK AND A FULLY PAID PIECE OF JUNK. I HAVE RECORDS OF ALL MY REGULAR OIL CHANGES THIS TRUCK WAS MY BABY I TOOK GREAT CARE OF IT, I LOVED IT AND ITS DEAD. I'M NOT THE ONLY ONE WITH THIS TRUCK AND THIS PROBLEM WHEN WILL DODGE OWN UP TO ITS RESPONSIBILITY AND RECALL THE 5.7 MOTOR .IT BREAKS MY HEART EVERY MORNING WALKING BY MY 2004 DODGE DURANGO TO START UP MY OLD BEAT UP 97 NISSAN PATHFINDER WITH 246K ITS SAD TO SAY THAT THIS RUSTED OLD PIECE OF JUNK GIVES ME NO PROBLEMS WITH ITS MOTOR OR TRANSMISSION, BUT MY NEW TRUCK CRAPPED OUT AT 116,000 CARS NOT ARE SUPPOSE TO DIE AFTER 100K ESPECIALLY HEAVY DUTY TRUCKS. I NEVER EVEN GOT THE OPPORTUNITY TO CARRY A LOAD OR TOW SOMETHING. DODGE MADE IT SEEM LIKE THIS WAS SOMETHING THAT WAS SUPPOSE TO HAPPEN BECAUSE THE TRUCK HAS 100K...THAT MAKES NO SENSE TO ME AND I WISH I WOULD HAVE DONE MORE RESEARCH ON THIS TRUCK. BUT RIGHT NOW I JUST PRAY THAT DODGE HELPS ME OUT WITH THIS PROBLEM. THIS IS MY FAMILY VEHICLE THAT I INVESTED HARD EARNED CASH INTO AND NOW IT IS JUST SITTING IN MY DRIVEWAY ROTTING AWAY. CAN SOMEONE PLEASE HELP? *TR