2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: electrical system
243 reports, newest first. Show all
Electrical system, Feb 7, 2013
BOUGHT THIS 04 DURANGO WITH A HEMI, IN 2010. IT HAS ALWAYS HAD A PROBLEM WITH RUNNING ROUGH OR STALLING AFTER/DURING RAIN. SOMETHING IS GETTING WET? DEALERSHIP TRIED TO FIX IT A COUPLE OF TIMES. IT WORKS FINE AFTER IT DRIES. ALSO THERE WAS A RECALL IN 2004 FOR POSITIVE BATTERY CABLE FAILURE POSSIBLY CAUSING FIRE. THIS VEHICLE WAS TAKEN IN TO HAVE THE REPAIR FOR THIS RECALL (#D40) IN 2007. THE SAME BATTERY CABLE IS NOW FAILING AND IS IN THE SHOP FOR REPAIR. THE BATTERY CABLES ARE NOT AVAILABLE AFTER MARKET SO THEY HAVE BEEN ORDERED FROM DODGE. THERE IS NO PROVISION IN THE RECALL TO REPAIR WHEN THE THING FAILS EVEN AFTER IT WAS FIXED. IT STARTED HAVING ALL KINDS OF ELECTRICAL ISSUES SO I BROUGHT IT TO REPAIR SHOP (NOT DEALERSHIP). DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I DID CALL DAIMLER/CHRYSLER RECALL CENTER AND THEY WERE VERY NICE, TOLD ME TO SEND IN ALL THE INFORMATION TO THEM FOR POSSIBLE REIMBURSEMENT. THE RECALL IS GOOD FOR 10 YEARS, AND I BELIEVE IT SHOULD BE INVESTIGATED FURTHER. THIS IS 9 YEARS LATER, BUT EVIDENTLY THE RECALL REPAIR HAS FAILED. *TR
Electrical system, Engine, Dec 19, 2012
TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR
Electrical system, Dec 11, 2012, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SEVERAL HOURS AFTER PARKING THE VEHICLE FOR THE NIGHT, THE VEHICLE AUTOMATICALLY POWERED ON WITHOUT THE KEY BEING IN THE IGNITION AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT SMOKE AND BURNING FUMES WERE EMITTING THROUGH THE VENTS. THE CONTACT STATED THAT IN ORDER TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND REPLACED AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE MOON ROOF AND WATER SEEPING IN, CAUSING AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Electrical system, Exterior lighting, Nov 13, 2012
WHEN THE MULTIFUNCTION TURN SIGNAL SWITCH IS USED, THE VEHICLE INTERMITTENTLY ACTIVATES THE OPPOSITE DIRECTION INSTRUMENT CLUSTER LIGHT AND EXTERIOR TURN SIGNAL LAMPS. THE EXACT SAME PROBLEM, SYMPTOMS AND PART NUMBER INVOLVED FOR THE 2004 DODGE DURANGO SLT EXHIBITS SAME SYMPTOMS AND INVOLVES THE SAME PART THAT NHTSA ACTION NUMBER PE08059 REPORT DATE OF NOVEMBER 12, 2012 REFERENCES WHICH HAS RESULTING IN AN FACTORY EXTENDED RECALL FOR DODGE/ RAM 3500 WHICH USE THE EXACT SAME TURN SIGNAL MULTI SWITCH PART NUMBER INVOLVED IN THE ABOVE STATED RECALL. WITH COUNTLESS REPORTS OF THIS MULTISWITCH INCORRECTLY ILLUMINATING THE OPPOSITE INTENDED TURNING DIRECTION. THIS DEFECTIVE SWITCH CREATES A GREAT DANGER AND POTENTIAL DISASTER FOR MANY ON THE ROADWAY. *TR
Electrical system, Service brakes, Engine, Oct 25, 2012
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR
Electrical system, Visibility/wiper, Oct 9, 2012
THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR
Engine and engine cooling, Electrical system, Feb 1, 2012, fire
MY PASSENGER AND I WERE SITTING AT A RED LIGHT. THE CHECK ENGINE OF MY 2004 DODGE DURANGO LIMITED (5.7LTR) CAME ON, THEN THE BATTERY LIGHT CAME ON AND BOTH OF THOSE LIGHTS STARTED TO FLICKER. THERE WAS A LOUD SQUEAL AND A POP, THEN THE ENGINE STALLED AND I FELT THE BRAKE PEDAL FALL STRAIGHT TO THE FLOOR. WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT, WHICH QUICKLY TURNED A THICK BLACK COLOR. I COULDN'T EVEN SEE THROUGH THE SMOKE, AS IT WAS SO DENSE. I GRABBED MY PHONE AND PROCEEDED TO CALL ROADSIDE ASSISTANCE TO GET THE VEHICLE OFF OF THE ROAD (THE VEHICLE WAS BLOCKING A LANE OF A MAJOR HIGHWAY IN MY TOWN). I STARTED TO SMELL BURNING PLASTIC AND THOUGHT, "AM I ON FIRE?". MY PASSENGER INSTRUCTED ME TO LOWER MY WINDOW BECAUSE ANOTHER DRIVER WAS YELLING SOMETHING AND MAKING HAND GESTURES. WHEN I TRIED TO USE THE WINDOWS, I NOTICED THAT I HAD LOST ALL POWER. IN A PANIC I OPENED THE DOOR AND INSTRUCTED MY PASSENGER TO DO THE SAME. THAT WAS WHEN WE HEARD WHAT THE OTHER DRIVERS WERE SCREAMING. "GET OUT OF THE TRUCK, IT'S ON FIRE!". WHEN I TURNED TO GET OUT OF THE VEHICLE, THAT WAS WHEN I SAW THE FLAMES FLOWING UP THE WINDSHIELD ABOUT 4" LONG. WE JUMPED OUT OF THE VEHICLE AND RAN ACROSS THE ROAD TO THE CURB, TURNED TO VIEW THE VEHICLE, SEEN THAT IT WAS A LARGE FIRE AND DECIDED TO RUN ABOUT 200-300 FEET AWAY FROM IT. JUST IN CASE IT EXPLODED. THE FIREMEN WERE THERE IN UNDER A MINUTE, BUT THE VEHICLE WAS ENGULFED IN FLAMES IN ABOUT 30 TO 45 SECONDS. I HAVE A LARGE FAMILY AND IT'S A GOOD THING THEY WERE NOT ALL WITH ME, AS IS THE CASE 90% OF THE TIME. I DO NOT KNOW IF I WOULD'VE HAD TIME TO GET THREE SMALL CHILDREN OUT OF THEIR CARSEATS IN TIME. THIS COULD'VE ENDED MUCH WORSE THAN IT DID. *TR
Engine and engine cooling, Electrical system, Visibility, Air bags, Wheels, Dec 31, 2011
AT 93000 MILES WHEEL INDICATOR LIGHT STAYS ON REPLACED TIRE AT NORMAL TIME TO CHANGE, BUT LIGHT DOES NOT GO OUT. ALSO HAVING OTHER INSIDE PROBLEMS, ENGINE IS MAKING BAD NOISES, WIPERS DON'T WORK HALF THE TIME, AIR CONDITIONER NOT BLOWING COOL AIR EVEN HAVING IT FILLED WITH FREEON, CENTER PANEL OVER HEATS. AIR BAG LIGHT COME ON AND OFF WHILE DRIVING WITH NO ONE ELSE IN TRUCK. *KB
Engine and engine cooling, Power train, Electrical system, Dec 31, 2011
I BOUGHT MY DURANGO AT A USED DEALERS. IT HAD 56000 MILES ONE OWNER, 2010, CENTER COLUMN PANEL OVER HEATED AND YOU COULD SMELL PLASTIC BURNING. THE RADIO SHUT OFF THE AIR CONDITION CONTROLS WELL ACTUALLY EVERYTHING WAS SO HOT YOU HAD TO TURN OFF TRUCK TO LET THAT CENTER PANEL COOL DOWN BEFORE YOU COULD TURN THEM OFF,THE NEXT THING I STARTED HEARING A BAD SHIFTING NOISE AND IT BANGED REALLY LOUD LIKE FROM THE REAR END I ASSUMED. NO MATTER IF YOU WERE DRIVING SLOW OR FAST THE TRUCK WOULD DOWNSHIFT AND SOUNDING LIKE A ROD OR SOMETHING WAS GOING TO COME THROUGH THE FLOOR. I HAVE ALL OF THE MAINTENANCE DOWN WHEN WAS TOLD BUT THIS DIDN'T HELP AT THE TIME THE DOWNSHIFTING STARTED IT WAS 90,000 MILES ,NOW I AM AT 93,000 -OR 98,000 MILES AND SOMETHING IS REALLY KNOCKING TO ME I THOUGHT IT MIGHT HAVE BEEN A FAN HITTING THE RADIATOR BUT NOT THE CASE, IT ALSO STALLS OUT IN THE RAIN AND ENGINE WONT START UNTIL AFTER RAIN HAS STOPPED, IT STALLS OUT ON SUNNY DAYS FOR NO REASON. YOU STILL HERE A THUD NOISE OR IT DOWNSHIFTING HARD AT 15 MILES AN HOUR OR IF YOU GO ANY SPEED IT CONTINUES TO DOWN SHIFT SHAKING THE VEHICLE. THE WINDSHIELD WASHER BUTTON BROKEN OFF FROM UNDER THE HOOD THE RUBBER AROUND THE HOOD KEEPS FALLING OFF INSIDE PANEL LIGHTS ARE SHORTING OUT. WHATS WRONG WITH THIS TRUCK GOOD CARE FANTASTIC VEHICLE LOVE IT BUT IT HAS ISSUES BAD ISSUES. NOT DRIVABLE 930000# *KB
Steering, Engine and engine cooling, Electrical system, Oct 12, 2011
WHEN DRIVING THROUGH A PUDDLE, THE ENGINE STALLS AND THE POWER STEERING GOES OUT. I WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION FOR 2-3 MINUTES UNTIL I WAS ABLE TO RESTART THE CAR. *KB
Fuel system, Gasoline, Electrical system, Sep 24, 2011
NEEDING MORE INFO ON JUST WHAT DOES THE GAS CAP DO. SO FAR I'VE HAD MY ENGINE LIGHT COME ON, AND WAS TOLD IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. MY LATEST DISCOVERY, I GOT IN MY VEHICLE, TURNED ON THE IGNITION, AND THE CAR EVENTUALLY DIED, WITH NO FURTHER TURNOVER. I GOT OUT OF THE VEHICLE, THOUGHT OF CHECKING THE GAS CAP, MADE A FEW TURNS, AND GOT BACK INTO MY VEHICLE, AND, IT TURNED OVER WITHOUT DIFFICULTY. WHAT OTHER FEATURES DOES THIS ITEM HAVE THAT I SHOULD BE AWARE OF? *TR
Electrical system, Jun 13, 2011, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS STARTED FLASHING AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SHE HAD PROBLEMS STARTING THE VEHICLE BEFORE THE FAILURE OCCURRED THEREFORE, SHE HAD TO JUMP STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BATTERY CABLE SHORTED OUT, MELTING THE EGR TUBE DUE TO THE CLUSTER BEING PROGRAM INCORRECTLY. AS A RESULT, THE BATTERY CABLE AND THE EGR TUBE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V578000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Engine and engine cooling, Electrical system, Jun 1, 2011, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE HORN BEGAN TO SOUND, THE DOOR LOCKS BEGAN TO UNLOCK AND LOCK. SMOKE BEGAN TO RISE FROM THE DASHBOARD, AND ONE OF THE ENGINE PISTONS CAME THROUGH THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HER HOME WHERE IT REMAINED PARKED. THE CONTACT NOTICED THERE WERE HOLES WITHIN THE ENGINE AND THE PISTON CASINGS WERE SHATTERED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THEY WOULD NOT HONOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL), DUE TO THE CONTACTS ORIGINAL DEALER BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 114,050.
Electrical system, May 18, 2011
WHILE DRIVING, VEHICLE JUST SHUTS OFF, HAS HAPPEN BEFORE NOW GETTING WORSE AND SCARED TO DRIVE MY FAMILY IN IT, I'VE HAD THE SAME FOUR CODES POP UP AND AFTER RESEARCH ON THE INTERNET IT SEEMS TO BE THE (PCM) POWER CONTROL MODULAR. I'VE SEEN NOTHING BUT COMPLAINTS, BUT SEEMS TO BE GOING NO WHERE. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND NOTHING WRONG. AS SOON AS I LEAVE THE DEALERS LOT IT SHUT OFF AND I HAD TO WAIT 10 TO 15 MINUTES FOR IT TO START. I'M AFRAID TO DRIVE IT ON THE INTERSTATE CAUSE IF IT SHUTS OFF, I LOSE POWER STEERING AND IT'S HARD TO CONTROL GOING AT THOSE SPEEDS. CAN SOMEONE PLEASE DO SOMETHING, THIS IS VERY DANGEROUS. *TR
Service brakes, Hydraulic, Power train, Electrical system, Feb 28, 2011
I OWN A 2004 DODGE DURANGO AND LET ME TELL YOU THE PROBLEMS I HAVE HAD WITH IT!! THE RADIATOR, THROTTLE POSITION SENSOR AND BRAKES. THE BIGGEST PROBLEM IS WHEN IT RAINS. THE TRUCK JUST SHUTS OFF, NO MATTER WHERE YOU ARE WHEN THIS HAPPENS. YOU COULD BE ON THE HIGHWAY GOING 65MPH AND IT JUST SHUTS DOWN. I THANK GOD THAT I HAVEN'T GOTTEN IN TO AN ACCIDENT YET. IT IS SO DANGEROUS TO DRIVE IT LIKE THAT NOT KNOWING IF WHEN YOU RE OUT AND ITS STARTS TO RAIN I HEAD FOR HOME BECAUSE I AM SO WORRIED. I DON'T EVEN LET ME TEENAGE DAUGHTER BORROW IT IN CAUSE SHE IS OUT AND GOD FORBID IT STARTS TO RAIN. WHEN IT SHUTS DOWN THERE ARE NO BRAKES NO NOTHING. SOMEONE HAS TO DO SOMETHING ABOUT THIS. THERE ARE SO MANY COMPLAINTS AND NO RECALLS ON THIS PART. THAT IS INSANE!!!! SOMEONE SOMEWHERE IS GOING TO GET KILLED!!! DODGE - YOU HAVE TO DO SOMETHING!!!!! I WILL NEVER BUY ANOTHER DODGE AGAIN!!! *TR
Power train, Electrical system, Feb 24, 2011
I HAVE A 2004 DODGE DURANGO HEMI 5.7 WITH 62K MILES. I MAINTAINED THE CAR WELL. I HAVE TWO MAJOR PROBLEMS: 1) WHILE DRIVING ON THE HIGHWAY THE CHECKING ENGINE LIGHT AND THE LIGHTING ROD LIGHT COMES ON AND THE CAR JUMPS OUT OF OVERDRIVE AND REMAINS IN 3RD OR 4TH GEAR. MY TEMPORARY FIX WOULD BE TO PULL OVER, TURN OFF THE CAR WAIT 3 SECONDS THEN RESTART. THE CHECK ENGINE LIGHT STAYS ON BUT THE LIGHTING BOLT GOES OFF AND THE CAR IS ABLE TO SHIFT BACK INTO HIGH GEAR. 2) RECENTLY THE WHILE DRIVING THE OIL LIGHT COMES AND THE CAR STALLS LEADING ME TO STARE THE CAR OFF THE ROAD WITHOUT ANY POWER. THIS IS EXTREMELY DANGEROUS!! I HAVE NO FIX TO DATE. *TR
Electrical system, Dec 1, 2010
I HAVE A 2004 DODGE DURANGO THAT I HAVE ONLY HAD FOR 2 MONTHS WELL WE HAD BEEN DRIVING THROUGH A BAD RAIN ON THE HIGHWAY DOIN 55 AND ALL OF A SUDDEN THE CAR STARTED TO SPUTTER AND SHAKE I WENT FROM 55 MILES A HOUR TO 10 IN 30 FEET AND ALMOST GOT CREAMED BY A TRACTOR TRAILER WITH MY KIDS IN THE CAR NO LESS, WELL I HAD IT TOWED TO THE DEALER THE SAID IT WAS DO TO THE RAIN AND TOLD ME IT WOULD BE 600 DOLLARS TO FIX BECAUSE IT WAS GENERAL MAT. NOT COVERED IN OUR WARRANTY. SO HERE ME AND MY WIFE AND KIDS GO OUT IN THE STORM. PRETTY SUCKY FOR A DEALER TO DO. SO WE MADE IT HOME I GOT ON LINE THERE ARE NUMEROUS SITES ABOUT THIS PROBLEM SO I CALL DODGE THEY SAY I'M THE ONLY ONE THAT HAS CALLED IN ON THIS PROBLEM YEAH RIGHT. WHAT HAPPENS IS THE COIL PACKS AND WIRES GET WET AND ARCH AND CAUSES A MISS FIRE I CANT EVEN WASH MY CAR THAT'S HOW BAD IT IS. ME AND THE OTHER OWNERS WANT TO KNOW WHY IT HASN'T BEEN A RECALL???OR DOES SOMEONE HAVE TO DIE FIRST. THIS IS A MAJOR PROBLEM AND NEEDS TO BE ADDRESSED THANKYOU. *TR
Electrical system, Oct 25, 2010
2004 DODGE DURANGO SLT 5.7 LITRE. 85K MIKLES AFTER DRIVING ON HIGHWAY FOR AT LEAST 2-3 HOURS, CHECK ENGINE AND ELECTRONIC THROTLLE CONTROL WARNING LIGHTS COME ONE. HAPPENS EVERYTIME ON THE HIGHWAY AFTER 2-3 HOURS. TURN OFF CAR, WAIT 2 MINUTES, AND IT STARTS UP AND ONLY CHECK ENGINE LIGHT STAYS ON UNTIL IT RECYCLES. NOW, THE OIL LIGHT COMES ON AND THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD. AFTER WAITING 2 OR 3 MINUTES AND STARTING, TI IS FINE. MECHANIC SAYS DODGE NEEDS TO REPLACE ECM / ECU. I SEE A LOT OF ISSUE WITH THIS CAR STALLING IN THE MIDDLE OF THE ROAD. THIS IS A DANGEROUS ISSUE THAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR. *TR
Electrical system, Oct 4, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD RESTART ITSELF WHILE COASTING. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY, CAUSING THE CONTACT TO SLIGHTLY LOSE CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CAM SENSOR REPLACED YET IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER NEEDED TO INVESTIGATE FURTHER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Electrical system, Sep 29, 2010, fire
2004 DODGE DURANGO. CONSUMER STATES PROBLEMS WITH INTERIOR LIGHTS NOT TURNING OFF.*TGW THE CONSUMER NOTICED THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE INSTRUMENT PANEL WHICH COULD CATCH FIRE. SHE THEN CONTACTED CHRYSLER AND THEY INFORMED HER THAT WHAT SHE DESCRIBED SOUNDED LIKE THE PREVIOUS RECALL. AFTER AN INVESTIGATION WAS DONE, THE CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THEY WERE DENYING HER CLAIM DUE TO FAILURE TO HAVE THE RECALL WORK PERFORMED. THE CONSUMER STATED SHE NEVER RECEIVED ANY RECALL NOTICES IN THE MAIL. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. *JB
Electrical system, Sep 29, 2010, fire
WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR
Engine and engine cooling, Electrical system, Sep 27, 2010
PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR
Engine and engine cooling, Electrical system, Sep 25, 2010
ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR
Electrical system, Aug 16, 2010
2004 DURANGO SHUTS OFF WHILE DRIVING. BRAKE LIGHT AND ABS LIGHT UP THEN THE ENTIRE ELECTRICAL SYSTEM GOES DEAD INCLUDING POWER STEERING, BRAKES, LIGHTS, ETC. *TR
Electrical system, Jun 16, 2010
INCIDENT OCCURRED ON A HOT, HUMID DAY WHILE TRAVELING DOWN THE INTERSTATE AT 70 MPH. WITHOUT ANY PREVIOUS WARNING, THE A/C, BLOWING AT FULL CAPACITY, JUST STOPPED; THERE WAS NO SOUND FROM THE A/C MOTOR NOR WAS THERE A BURNING ODOR. APPROXIMATELY 10 MINUTES LATER, I TURNED THE A/C BACK ON TO FIND IT WAS BLOWING EXTREMELY COLD AIR ON THE LOW SETTING. I MADE SEVERAL STOPS AND EVERYTIME THE A/C WOULD WORK; HOWEVER, THE LAST STOP AND START I MADE THE A/C DID NOT WORK. THE SMALL TOWN OF NATCHITOCHES, LA DOES NOT HAVE A DODGE DEALERSHIP ANYMORE; THEREFORE, I TOOK MY VEHICLE TO AN INDEPENDENT REPUTABLE AUTO SHOP IN THIS SMALL TOWN. THE MECHANIC AND OWNER OF THE SHOP SAID THAT HE HAS REPLACED ABOUT 3 OR 4 MELTED BLOWER MOTOR RESISTORS. IS THIS A COMMON PROBLEM OR IS IT A DEFECT THAT NEEDS TO BE ADDRESSED? IT SEEMS AS THOUGH IF SOMETHING IS MELTING THAT A FIRE COULD START AND CAUSE SEVERE DAMAGE TO THE VEHICLE OR WORSE, DEATH TO THOSE IN THE VEHICLE. *TR