2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine
575 reports, newest first. Show all
Engine, Jan 3, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING DURING INCLEMENT WEATHER, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED HIM THAT THE ENGINE ROD PENETRATED THE SIDE OF THE ENGINE BLOCK. THE MECHANIC ALSO ADVISED THAT THE ENGINE WOULD NEED REPLACING. THE CONTACT CALLED THE MANUFACTURER TO REPORT THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 142,000.
Engine, Jan 2, 2013
MY WIFE STARTED UP THE VEHICLE TO TAKE OUR KID TO SCHOOL. WHEN SHE STARTED IT, IT WAS MAKING A HORRIBLE CLUNKING NOISE AND VIBRATING VIGOROUSLY. SHE IMMEDIATELY KILLED IT AND TOLD ME WHAT HAPPENED WHEN I GOT HOME FROM WORK. I STARTED IT UP AND I IMMEDIATELY KNEW THAT THE ENGINE WAS GONE. THE NEXT MORNING I NOTICED AN OIL SHEEN ON THE GROUND IN FRONT OF THE DURANGO. I HAVE READ MANY THINGS ONLINE ABOUT THIS PROBLEM AND WOULD LIKE FOR DODGE TO FIX MY VEHICLE. I HAVE KEPT THE OIL CHANGED IN IT REGULARLY AND DONE ALL REQUIRED MAINTENANCE. I AM IN THE MILITARY AND NEED THIS VEHICLE FOR MY WIFE. I CANNOT AFFORD TO FIX THIS OUT OF POCKET. *TR
Engine, Jan 1, 2013
STARTED MY DURANGO AS I HAD THE DAY BEFORE, TO A SOUND SIMILAR OF ROCKS HAVING BEEN THROWN INTO THE MOTOR. I IMMEDIATELY TURNED IT OFF THINKING THERE WAS SOMETHING, ANIMAL OR STICK, STUCK IN MOTOR OR FAN. OPEN HOOD ONLY TO FIND NOTHING VISIBLY SEEN TO CAUSE SUCH A NOISE. STARTED AGAIN TO THE SAME HORRIBLE SOUND AND TURNED OFF IMMEDIATELY. CALLED A VERY REPUTABLE NEIGHBOR WITH LIFETIME EXPERIENCE AND WORKING EXPERIENCE IN THE MOTOR VEHICLE FIELD. UPON STARTING HE IMMEDIATELY KNEW THE PROBLEM...THAT MY 81,000 FULLY MAINTAINED DODGE DURANGO THAT I OWE 4 MONTHS PAYMENTS ON YET, DRIVE 1/2 MILE TO WORK DAILY,WITH NO WARNING WHATSOEVER HAD A BLOWN MOTOR DUE TO THE FACT THAT A CHEAP PART, BELOW PREVIOUS DODGE QUALITY HAD BEEN INSTALLED AND CAUSED THIS TO HAPPEN.WE HAD PLANNED ON DRIVING OUT OF TOWN TO GET MY DAUGHTERS EYES CHECKED THE DAY BEFORE BUT WAS UNABLE TO AFFORD THE GAS DURING THIS TIME OF YEAR DUE TO BEING UNEMPLOYED LOSING HOME AND HAVING TO TAKE A JOB THREE TIMES LESS PAY THAN PREVIOUS. THANK GOD DAILY THAT WE DID NOT BECAUSE THE OUTCOME COULD HAVE BEEN MUCH WORSE KNOWING WE COULD HAVE BEEN TRAVELING ON INTERSTATE AND HAD THIS HAPPEN. MY FAMILY HAS ALWAYS BOUGHT AND SUPPORTED DODGE/CHRYSLER VEHICLES BUT FROM THIS POINT FORWARD WE WILL NO LONGER SUPPORT DUE TO THE LACK OF SUPPORT, QUALITY AND CARE OF THE DODGE/ CHRYSLER INDUSTRY TODAY! PAID FOR YOUR BUYOUT AGAIN! *TR
Engine, Dec 28, 2012
I HAVE HAD MY TRUCK SINCE FEB OF THIS YEAR AND HAVE NOT HAD ANY MAJOR PROBLEMS WITH IT. THE ONLY ISSUE THAT I HAVE HAD IS THAT WHEN IT RAINS OR WHEN WE GO THROUGH THE CAR WASH IT STALLS AND ACTS LIKE IT WANTS TO CUT OFF. I INFORMED THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD IT WAS NOT A MAJOR ISSUE AND TO BRING IN AFTER THE HOLIDAYS AND IT WAS OK TO CONTINUE TO DRIVE IT. I HAVE KEPT THE MAINTENANCE CURRENT AND JUST RECENTLY GOT AN OIL CHANGE. ON CHRISTMAS NIGHT, I TOOK MY FATHER HOME WHO LIVES ABOUT 30 MILES AWAY FROM ME AND CAME STRAIGHT BACK HOME AND PARKED THE TRUCK. NO ISSUES OR PROBLEMS. LATER THE NEXT NIGHT, I WENT OUT TO START IT TO GO TO THE STORE AND IT WOULD NOT START. IT HAD RAINED EARLIER THAT DAY AND IT WAS COLD SO I JUST THOUGHT THAT MAYBE I NEEDED A JUMP. IT WAS LATE SO I DIDN'T WORRY ABOUT GETTING ONE FROM ANYONE. THE NEXT MORNING I GOT UP EARLY TO TRY TO START IT AGAIN AND STILL NOTHING, SO I ASKED MY NEIGHBOR FOR A JUMP. WHEN HE TRIED TO JUMP MY TRUCK IT MADE A HORRIBLE NOISE SO WE STOPPED AND I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY SENT TWO OF THEIR MECHANICS OVER TO MY HOUSE TO TRY AND JUMP IT AND THEY WAS SHOCKED BY THE NOISE THEY HEARD. THEY INITIALLY THOUGHT IT MAY BE THE STARTER AND THEY ALSO VERIFIED THAT ALL MY FLUIDS WERE FULL. THEY ENDED UP TOWING MY TRUCK BACK TO THEIR DEALERSHIP AND A FEW HOURS LATER THEY CALLED AND TOLD ME MY ENGINE LOCKED UP....THIS WAS SO DEVASTATING FOR ME TO HEAR BECAUSE THEY TOLD ME THE REPAIR WOULD BE $3000. I HAVE NOT HAD THE VEHICLE A YEAR YET AND AM A SINGLE MOTHER OF TWO KIDS. THIS PROBLEM IS VERY COMMON WITH THE SAME TRUCK THAT I HAVE WITH THE HEMI ENGINE. I TRADED MY BLAZER IN FOR THIS ONE TO BE ABLE TO HAVE SOMETHING RELIABLE AND REALLY LOVE THE TRUCK BUT CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL SINCE THERE HAVE BEEN SO MANY OF THE SAME PROBLEMS. *TR
Engine, Dec 20, 2012
STARTED VEHICLE AND HEARD A LOUD BANGING NOISE FROM THE 5.7 HEMI ENGINE. TOOK TO A CERTIFIED MECHANIC AND LEARNED THAT IT HAD THROWN A ROD CAUSING FATAL DAMAGE TO THE MOTOR. AFTER CONDUCTING RESEARCH THIS IS A COMMON ISSUE THAT HAS NOT BEEN ADDRESSED BY DODGE. SUPPOSEDLY THEY USED INSUFFICIENT METAL QUALITY WHEN BUILDING THIS ENGINE. THEY NEED TO BE HELD RESPONSIBLE FOR THIS WELL DOCUMENTED ISSUE. I'M WORRIED THAT OTHERS COULD EXPERIENCE AN ENGINE FAILURE WHILE DRIVING RESULTING IN A POSSIBLE CASUALTY. PLEASE ADVISE OTHERS OF THIS ISSUE. *TR
Electrical system, Engine, Dec 19, 2012
TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR
Engine, Dec 17, 2012
HOW MANY MORE DODGE DURANGO 2004 IS IT GOING TO TAKE TO INVESTIGATE. CHRYSLER IS RECALLING 2012 VEHICLES FOR THE SAME PROBLEM, WHAT MOST OF THE COMPLAINTS ARE ABOUT, ENGINE FAILURE, BLOWN ROD . IS IT GOING TO TAKING SOMEONE GETTING KILLED TO WAKE YOU UP? SEEMS LIKE SOMEONE IS NOT DOING THEIR JOB . DOESN'T ANYONE READ THE COMPLAINTS OTHER THAN OTHER 2004 DODGE OWNERS? *TR
Engine, Dec 16, 2012
I HAVE A DODGE DURANGO 2004 HEMI WITH APPROXIMATELY 124K MILES ON IT. THE CAR WAS DRIVING FINE FOR ME AND MY FAMILY UNTIL THIS MORNING WHEN I TRIED TO START MY CAR, IT WAS MAKING A LOUD NOISE LIKE THERE WAS ROCKS IN THE ENGINE. IT DOESN'T START UP LIKE NORMAL AND IF IT DOES YOU CAN'T EVEN DRIVE IT. SOUNDS LIKE THE ENGINE IS IN PIECES. I'VE HEARD A LOT OF DODGE HEMI OWNER'S HAD A LOT OF PROBLEMS WITH THEIR ENGINE SEIZING UP WHILE THEY WERE DRIVING AT HIGH SPEEDS AND EVERYTHING JUST COMPLETELY SHUT OFF ON THEM(VERY DANGEROUS). A LOT OF FORUMS THAT I READ ONLINE HAS THE EXACT SAME PROBLEM THAT I'M HAVING. *TR
Engine, Dec 11, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND HEARD A LOUD NOISE THAT SOUNDED SIMILAR TO SEVERAL ROCKS BEING THROWN AROUND UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
Engine, Dec 10, 2012
THIS MORNING I WENT TO START MY DODGE DURANGO AND THERE WAS A LOUD BANG FROM THE ENGINE. A CONNECTING ROD FAILED ON THE VEHICLE AND NOW THE ENGINE IS NOT REPAIRABLE ANYMORE. THIS IS A BIG SAFETY CONCERN BECAUSE THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ANY OTHER EVERY DAY DANGEROUS SITUATION WHERE THE CAR WOULD BE INOPERABLE. SUCH A FAILURE SHOULD NOT HAPPEN TO A VEHICLE THAT HAS 95K ON IT. I FEEL THAT DODGE SHOULD OWN UP TO A DESIGN FLAW ON THE ENGINE, BECAUSE I HAVE READ A NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THIS EXACT FAILURE AT AROUND THE SAME MILEAGE. I HAVE GOTTEN NO SUPPORT FROM DODGE ON THIS ISSUE EVEN CALLING THEIR CUSTOMER CARE ONLY TO HEAR THAT MY CAR HAS TOO MANY MILES FOR THEM TO HELP ME OUT. *TR
Engine, Nov 28, 2012
I PARKED THE CAR ON SATURDAY EVENING, DIDN'T DRIVE IT UNTIL MONDAY MORNING. ON MONDAY MORNING, I STARTED THE CAR, AND IT SOUNDED LIKE A BOX OF ROCKS IN THE ENGINE COMPARTMENT. I TURNED OFF MY RADIO, AND TRIED IT AGAIN, WITH THE SAME RESULT. MY HUSBAND CAME OUT, AND TOLD ME THAT THERE WAS OIL POURING OUT OF UNDER THE CAR. THE DAY AND NIGHT PRIOR TO THIS INCIDENT, IT HAD BEEN RAINING A LOT. NORMALLY, I PARK WITH THE FRONT OF THE CAR FACING UP HILL, BUT HAD GOTTEN HOME LATE, AND JUST PULLED STRAIGHT INTO MY PARKING SPOT WHICH PUT THE NOSE DOWN. AFTER THIS HAPPENED, I DID SOME RESEARCH ON THE INTERNET, AND SAW THAT THIS WAS HAPPENING TO MANY 2004 DURANGO OWNERS. I DO FEEL SOMEWHAT LUCKY SINCE MY MILEAGE WAS MUCH HIGHER THAN SOME OF THE OTHER FAILURE MILEAGES. WE HAVE ALWAYS MAINTAINED THE DURANGO, AND HAD ALL WORK DONE AT THE DEALERSHIP. I AM SO UPSET ABOUT THE FACT THAT I DIDN'T DRIVE MY DURANGO TO ITS EXPECTED 300,000 TO 400,000 MILE RANGE. I LOVE THIS VEHICLE, AND IT WAS MY GRADUATION PRESENT FROM MY HUSBAND. NOW, I HAVE TO FIGURE OUT SOME OTHER WAY TO GET MY 5 KIDS AND DOGS CAMPING! *TR
Power train, Engine, Nov 27, 2012
2004 DODGE DURANGO LIMITED 5.7L HEMI 4X4 MY VEHICLE WAS ALREADY RUNNING FOR APPROX 3-5 MINUTES, WARMING UP, AFTER I HAD FINISHED WORKING A FULL 12-HOUR NIGHT SHIFT. TIME IS 0640 HRS, OUTSIDE TEMP IS APPROX 30 DEGREES. VEHICLE RUNNING NORMAL, NO ALARMS, NO WARNING INDICATORS. I WAS PULLING OUT OF DRIVEWAY OF MY EMPLOYMENT ONTO THE ROADWAY AND ACCELERATING ON A COMPLETELY STRAIGHT ROADWAY. AS VEHICLE WAS PASSING 20-25MPH AND WITH NO FORE-WARNING, HEARD LOUD 'BANG' FROM THE ENGINE COMPARTMENT AND VEHICLE STARTED SHAKING. VEHICLE'S REACTION WAS IMMEDIATE. VIOLENT VIBRATIONS, TAPPINGS AND METAL TO METAL SOUNDS, I IMMEDIATELY SHUT DOWN THE ENGINE AND DRIFTED OFF TO SIDE OF ROAD. MY VEHICLE HAS NEVER BEEN PUSHED OR WORKED HARD. NEVER HAULED HEAVY LOADS OR TRAILORED. BODY IS IN VERY GOOD CONDITION AND VEHICLE MAINTENANCE HAS ALWAYS BEEN PERFORMED ON REGULAR BASIS (APPROX 1000 MILES INTO CURRENT OIL CHANGE). AT FIRST I THOUGHT I HAD THROWN THE SERPENTINE BELT, BUT WITHIN SECONDS I KNEW IT WAS MUCH WORSE, SHUTTING OFF THE ENGINE. TWO CHECKS OF THE OIL LEVEL, ASSURED ME THAT THERE WAS IN FACT OIL IN THE ENGINE. THERE WERE NO EXTERNAL LEAKS FOUND AND THERE DID NOT APPEAR TO BE ANY OIL/COOLANT MIXING. AFTER TOWING THE VEHICLE, TO MY MECHANIC, THEY HAVE SINCE REPORTED WHAT THEY BELIEVE TO BE AS A "CATASTROPHIC LOSS OF THE ENGINE". I HAVE REPORTED THIS FAILURE TO CHRYSLER CORP. AND THEY HAVE OPENED A CASE NUMBER FOR ME, BUT THEY HAVE NOT MADE ANY COMMITMENT, IF THEY WILL COVER THE FAILURE. AFTER SOME OF MY OWN INVESTIGATING, I HAVE DISCOVERED THERE ARE NUMEROUS COMPLAINTS, OF THE EXACT SAME NATURE AS MY FAILURE, WITH THIS IDENTICAL MAKE/MODEL YEAR AND 5.7L HEMI ENGINE, WITH MANY FAILURES OCCURRING IN THE 80-120K MILE RANGE (MY MILEAGE 97K). VERY ANGRY AND UPSET ABOUT THIS FAILURE, BUT THANKFUL I WAS ABLE TO SAFELY PULL OVER WITHOUT ANY FURTHER INCIDENT AND INJURY. *TR
Engine, Nov 27, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE HEARD AN UNUSUAL LOUD NOISE EMITTING FROM THE ENGINE WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. A CERTIFIED TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THERE WAS A HOLE WITHIN THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
Engine, Nov 26, 2012
WENT TO START CAR (WHICH RAN PERFECTLY WELL THE NIGHT PRIOR) AND SOUNDED LIKE ROCKS UNDER THE HOOD. WE HAVE BEEN VERY FAITHFUL WITH OIL CHANGES, IN FACT, HAD THE OIL CHANGED JUST 3 DAYS PRIOR TO INCIDENT, ALWAYS DONE AT THE DEALERSHIP, AND REGULAR MAINTENANCE COMPLETED. THERE WERE NO ENGINE LIGHTS OR WARNINGS. TOWED TO DEALERSHIP AND INFORMED THAT A ROD WAS BROKEN/THROWN AND DAMAGED THE LONG BLOCK. NOW LOOKING AT OVER $6000 FOR ENGINE REPLACEMENT. WHEN FINDING THAT MANY OTHERS WITH SAME CAR/ENGINE ARE HAVING THE SAME ISSUES, I AM EXTREMELY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE, OR A CONSUMER SAFETY REPORT ISSUED. HAD THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN CATASTROPHIC. THE MANUFACTURER NEEDS TO PONY UP AND DEAL WITH THIS ISSUE. *TR
Engine, Nov 11, 2012
MAIN BEARING SPUN AND LIFTER STUCK ON ENGINE. NO WARNING SIGN WITH LOW OIL LIGHT, NO FUNNY NOISES, THE CAR JUST DIED ON ME AFTER STOPPING AT THE BANK AND STARTING TO PULL AWAY. WITH SUCH A COMMON PROBLEM WHY ISN'T DODGE STEPPING UP TO HELP WITH THESE BAD ENGINES? IT'S A SHAME. *TR
Engine, Nov 6, 2012
WHILE DRIVING THE VEHICLE, IT MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT, A LOUD BANGING NOISE WAS HEARD AND THE ENGINE BEGAN TO EMIT SMOKE FILLING UP THE TRUCK CABIN. THERE WAS VERY LITTLE VISIBILITY OUT THE FRONT WINDOW, AT WHICH TIME THE TRUCK WAS PULLED TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. *TR
Engine, Oct 28, 2012
COMPLETE ENGINE FAILURE. FROM WHAT I AM READING AND WHAT MY MECHANIC HAS TOLD ME, THIS IS A COMMON FAILURE. BESIDES THE FINANCIAL IMPACT OF THIS DEFECTIVE, FAULTY ENGINE, IT POSES A SAFETY HAZARD TO THE MOTORING PUBLIC WHEN THE ENGINE HAS A TOTAL AND MASSIVE FAILURE, ESPECIALLY IF IT HAPPENS AT HIGHWAY SPEEDS. THIS VEHICLE SHOULD HAVE A MANDATORY RECALL AND DODGE HELD RESPONSIBLE FOR THE NECESSARY REPAIRS / REPLACEMENTS. *TR
Electrical system, Service brakes, Engine, Oct 25, 2012
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR
Engine, Oct 10, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.
Engine, Oct 2, 2012
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE HEARD A LOUD NOISE IN THE ENGINE. A MECHANIC STATED THAT A ROD IN THE ENGINE WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/27/12 *CN
Engine, Sep 27, 2012
I WAS DRIVING IN THE POURING RAIN AND ALL OF A SUDDEN MY DURANGO STARTED SKIPPING AND HAD A HESITATION WHEN GIVING THE GAS THEN STALLED SUDDENLY. HAD TO PUMP GAS TO RESTART AND CONTINUED STALLING AS SOON AS IT RESTARTED. PER SHOP, 2004-2005 HAVE DEFECTIVE COWL ON WINDSHIELD WITH HUGE GAP. WATER IS JUST POURING ONTO MOTOR CAUSING MISFIRE. THIS IS A KNOWN ISSUE AND DODGE REFUSES TO RECALL. I HAVE CONTACTED MY LOCAL DODGE DEALER WHO HAS ORDERED THE PART HOWEVER PART HAS BEEN BACK ORDERED FOR OVER A MONTH. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY IS THE VEHICLE STALLING SUDDENLY BUT ONCE IT STALLS I LOSE MY POWER STEERING AND BARELY MAKE IT TO THE SIDE OF THE ROAD. SINCE THIS STARTED, I STILL FEEL A HESITATION/SKIP IN THE MOTOR WHEN DRIVING IN DRY CONDITION. SOMETHING NEEDS TO BE DONE HERE. WHY ISN'T DODGE BEING HELD RESPONSIBLE FOR THESE DANGEROUS ISSUES? *TR
Engine, Sep 25, 2012
ONE DAY IT RAN FINE THEN ONE MORNING WENT OUT TO START AND IT SOUNDED LIKE RATTLING CHAINS UNDER HOOD. CHANGED STARTER...DIDN'T WORK. MECHANIC FOUND METAL IN OIL PAN. SO NOW WE NEED TO REPLACE WHOLE MOTOR. IN DOING RESEARCH ON IT, THIS IS AN EXTREMELY COMMON PROBLEM THAT DODGE REFUSES TO FIX. SO NOW I HAVE NO WAY OF GETTING MY 4 CHILDREN AROUND TO THEIR SPORTS AND I HAVE A 5TH CHILD DUE IN 7 WEEKS. WITH NO VEHICLE. THANKS DODGE. *TR
Engine, Sep 22, 2012
THIS CAR RAN PERFECT UP UNTIL THIS HAPPENED. I WENT OUT TO START IT UP ONE MORNING AND ON STARTING THE ENGINE BROKE A CONNECTING ROD ON NUMBER 7 CYLINDER,RUINING THE ENGINE .THIS IS A COMMON COMPLAINT WITH THESE 2004 DURANGOS WITH THE 5.7 HEMI ENGINE. IM A RETIRED MECHANIC WITH 31 YEARS EXPERIENCE WITH THE TRANSIT SYSTEM IN CINCINNATI,OHIO. AND I'VE NEVER SEEN ANY ENGINE DO THIS KIND OF DAMAGE FOR LACK OF MAINTENANCE. THIS IS NOTHING BUT POOR QUALITY CONTROL AND CHEAP OVER SEAS PARTS IN THESE EARLY HEMI ENGINES .DOES SOMEONE HAVE TO GET KILLED IN ORDER TO FORCE A RECALL ON THESE ENGINES???? *TR
Engine, Sep 21, 2012
PAID EXTRA TO GET THE 5.7 HEMI THAT IS SUPPOSED TO LAST FOREVER RIGHT, WELL NOW 3500 LATER WE ARE FINALLY GETTING A NEW MOTOR PUT IN IT, I BELIEVE THAT DODGE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. WENT OUT TO START IT ONE MORNING AND SOUNDED LIKE A GUN SHOT, SHOT A ROD CLEAN THROUGH THE OIL PAN, BUT WORST PART IS IT WAS STILL RUNNING, STILL WILL RUN, JUST SOUNDS HORRIBLE. REALLY THINK WE SHOULD BE REIMBURSED FOR THE NEW ENGINE. *TR
Engine, Sep 20, 2012
WE WERE DRIVING THE CAR AND SUDDENLY IT STARTED MAKING THIS LOUD NOISE UNDER THE HOOD AND SHOOK. I PULLED OVER AND TURNED OFF THE CAR. I CHECKED TO SEE IF THE OIL WAS OK AND IT WAS. THERE WASN'T ANY LEAKING FLUIDS. THE VEHICLE WAS TOWED TO OUR HOME AND SITS IN THE DRIVE. ANY ATTEMPT TO START IT CAUSES VIOLENT SHAKING LOUD NOISE. IT STRUGGLES TO IDLE AND DIES. *TR