2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine
575 reports, newest first. Show all
Engine, Aug 18, 2015
I HAVE BEEN BATTLING WITH MY 2004 DODGE DURANGO 5.7L HEMI FOR YEARS NOW. EVERY TIME IT WOULD RAIN HEAVY, MY VEHICLE ACTED AS IF IT WERE GOING TO DIE. IT WOULD GET VERY JUMPY, AND I FELT LIKE I HAD TO FIGHT IT TO KEEP GOING. IF I GOT STOPPED BY A LIGHT OR STOP SIGN, IT WAS HORRIBLE. MY ENGINE LIGHT WOULD COME ON AND SOMETIMES STAY ON FOR A DAY OR TWO. I BROUGHT IT TO DIFFERENT MECHANICS WHO COULD ONLY FINE A CYLINDER MISFIRE WHEN THE ENGINE LIGHT WAS ACTUALLY STILL ON. IT SEEMED LIKE IT ALWAYS WENT OFF AS SOON AS I WAS ABLE TO GET IT TO THE MECHANIC. THE MECHANICS WERE NOT ABLE TO RECREATE THE PROBLEM I WAS HAVING IN ORDER TO VIEW WHAT THE VEHICLE WAS DOING. I HAD NUMEROUS PLUGS CHANGED AND NOTHING HELPED. IT HAS SINCE GOTTEN WORSE, YET NO ONE CAN FIGURE IT OUT. IT NOW HAPPENS IF I TAKE IT TO THE CAR WASH. THEY ARE NOT ABLE TO START IT AFTER IT COMES OUT. THEY HAVE TO TRY A FEW TIMES BEFORE THEY CAN GET IT GOING. I DECIDED TO DO MY OWN RESEARCH TO SEE IF THERE ARE ANY OTHERS OUT THERE WITH THIS ISSUE. I WAS SURPRISED TO FIND ALL THE INFORMATION I DID AND YET NO MECHANIC CAN FIND A SOLUTION. I CAME TO READ ABOUT THE HYDROLOCK ISSUE ON THIS MODEL. AFTER READING ALL THESE COMPLAINTS BY EVERYONE ELSE, I CAN'T BELIEVE THERE WOULDN'T BE A RECALL ON THIS! I HAVE LIVED WITH THIS ISSUE FOR AT LEAST 3 YEARS DREADING EVERY TIME IT RAINS HEAVY. IT MAKES ME PANICKED TO DRIVE MY VEHICLE IN ANY RAIN KNOWING THE OUTCOME OF ALL THESE OTHER PEOPLE. I CAN'T BELIEVE THAT DODGE JUST LET THIS GO ON, ESPECIALLY AFTER ALL THE COMPLAINTS. I HAVE 190,000 MILES ON IT NOW, IT IS FULL OF RUST (WHICH IS ANOTHER ISSUE THAT SHOULD HAVE BEEN RESOLVED...I HAVE SEEN SO MANY DURANGOS WITH RUST ON THE BACK DOOR BY THE CHROME ABOVE THE LICENSE PLATE. IT STARTS OUT AS BUBBLING AND JUST RUSTS AWAY INTO BIG HOLES), AND THERE IS NO POINT TO REPLACE THE ENGINE. THIS ISSUE SHOULD BE ADDRESSED BY DODGE.
Engine, Aug 10, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE VIOLENTLY SHOOK AND STALLED. THE CONTACT DISCOVERED THAT THE COWL SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.
Engine, Aug 5, 2015
WE PURCHASED A 2004 DODGE DURANGO SLT 4X4 SPORT UTILITY 4-DOOR ABOUT A YEAR AGO. WE NOTICED THAT WHEN WE WENT THROUGH A CAR WASH IT WOULD STALL OUT. IT PROGRESSIVELY GOT WORSE AND EVERY TIME IT RAINED IT WOULD STALL OUT. YESTERDAY (8/4/2015) IT STARTED TO MAKE A LOUD CLUNKY NOISE. THE ENGINE HYDRO-LOCKED AND WE NOTICED OIL DRIPPING ALL OVER. WE ARE LUCKY THAT THIS DID NOT HAPPEN WHILE WE WERE DRIVING OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR EVEN WORSE KILLED. NOW WE HAVE A VEHICLE WE ARE STILL MAKING PAYMENTS ON AND CANT EVEN DRIVE. WE DONT HAVE THE MONEY TO FIX IT.
Engine, Jul 27, 2015
MY 2004 DURANGO HAD SAT FOR 2 DAYS IN RAINY WEATHER. WHEN ATTEMPTING TO START THERE WAS A LOUD BANG OR CLUNK. I ATTEMPTED TO START IT AGAIN AND WHEN IT STARTED THERE WAS A LOUD TAPPING NOISE. I IMMEDIATELY SHUT IT OFF. I LOOKED AROUND AND UNDER THE CAR FOUND A PUDDLE OF OIL AS WELL AS 3 PIECES OF IRON ,1WITH A CHRYSLER SYMBOL MOLDED INTO IT. APPARENTLY THE ENGINE HYDRO LOCKED AND THREW A PISTON ROD THROUGH THE BLOCK. I HAD IT TOWED TO MY LOCAL MECHANIC AND HE VERIFIED THIS WAS THE CASE. CHECKING VARIOUS FORUMS THIS IS A COMMON PROBLEM WITH 04 DURANGOS WITH 5.7 HEMIS. MANY MANY INCIDENTS SOME WHILE DRIVING WERE REPORTED. WEAK ENGINE COMPONENTS AS WELL AS A POORLY DESIGNED WINDSHIELD COWL HAS CONTRIBUTED TO THE PROBLEM, WHICH CHRYSLER HAS DENIED. THIS IS A SAFETY ISSUE AS IT COULD HAPPEN AT ANY TIME AT ANY SPEED. I HOPE SOMETHING CAN BE DONE. DODGE SHOULD BE HELD ACCOUNTABLE FOR A POORLY DESIGNED ENGINE AND COWL. THANK YOU
Engine, Jul 27, 2015, crash
THE ENGINE HYDRO-LOCKED BREAKING 2 RODS AND BLOWING A HOLE THROUGH THE ENGINE BLOCK. CAUSED THE VEHICLE TO LOSE ALL POWER AND MY WIFE DROVE OFF OF THE ROAD. LUCKILY SHE DID NOT HIT ANYTHING OR GET INJURED. THE VEHICLE NEEDED AN ENGINE REPLACEMENT. THE LOCAL DODGE DEALERSHIP WAS FAMILIAR WITH THE ISSUE AS IT TURNS OUT TO BE VERY COMMON WITH THIS YEAR VEHICLE. THE WINDSHIELD DAM THAT DIRECTS RAIN WATER AWAY FROM THE ENGINE IS POORLY DESIGNED AND IT ALLOWS WATER TO FLOW RIGHT ONTO THE MOTOR. OVER TIME THE WATER RUSTS AND ROTS THE INTAKE MANIFOLD BOLTS EVENTUALLY ALLOWING THE WATER TO FLOW INTO THE ENGINE CAUSING HYDRO-LOCK. THIS IS AN ISSUE THAT CHRYSLER SHOULD HAVE TAKEN RESPONSIBILITY FOR BUT INSTEAD THEY HAVE NOT. MY WIFE COULD HAVE BEEN KILLED AND IT COST ME $6,000 TO REPLACE THE MOTOR.
Engine, Jul 24, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL RATTLING CHAIN SOUND. IN ADDITION, THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER PART OF THE ENGINE BLOCK FAILED DUE TO A HOLE IN THE ROD. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Engine, Jul 17, 2015
WHEN WIFE STARTED VEHICLE SOUNDED LIKE HAMMERS IN ENGINE RESULTS WAS TOTAL ENGINE FAILURE.
Electrical system, Engine, Jul 15, 2015
WHEN IT RAINS THE VEHICLE STARTS TO "CHUG". WHEN I APPROACH AN INTERSECTION/ STOP LIGHT OR ATTEMPT TO SLOW DOWN THE VEHICE WILL CUT OFF. I THEN HAVE NO POWER AND CAN NOT RESTART THE VEHICLE FOR SEVERAL MINUTES. LAST WEEK WHILE GOING TO CROSS THE HIGHWAY IN THE RAIN THE VEHCLE CUT OFF IN THE MIDDLE OF THE ROAD. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I HAVE TAKEN IT TO 2 MECHANICS AND THEY CAN NOT FIND THE PROBLEM. IT HAS HAPPENED SEVERAL TIMES OVER THE YEARS BUT HAS GOTTEN MUCH WORSE. I HAVE JUST BEEN MADE AWARE OF THIS SITE TO FILE A COMPLAINT.
Engine, Jul 6, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED OIL LEAKING UNDER THE FRONT END. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A SPRING FROM INSIDE THE MOTOR SNAPPED AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Engine, Jul 3, 2015
UPON ATTEMPTING TO START MY 2004 DURANGO AFTER 2 DAYS OF RAIN THE MOTOR HAD A LOUD NOISE AND THEN AFTER RESTARTING, A LOUD TICKING NOISE. SHUT OFF HAD TOWED TO GARAGE, MECHANIC SAYS ROD WENT THROUGH BLOCK. NUMEROUS SIMILAR COMPLAINTS..WATER ONTO ENGINE TOP, SUCKED INTO INTAKE...BOOM! DESIGN FLAW, COWL LETS WATER ONTO TOP OF ENGINE, SUCKED INTO VALVES THRU INTAKE..BOOM..ENGINE TRASHED. COST OF NEW ENGINE GREATER THAN BLUE BOOK...108000 MILES.
Engine, Jun 24, 2015
THE MORNING AFTER A RAIN STORM, WATER ACCUMULATED ON TOP OF THE ENGINE AND LEAKED INTO THE ENGINE. A LOUD CLANK NOISE WAS EVIDENT AFTER FIRST STARTING THE ENGINE. DIAGNOSED TO BE A BEND CONNECTING ROD DUE TO HYDROLOCKED ENGINE. NO WARNING OR OTHER MALFUNCTION WAS OBSERVED BEFORE THE INCIDENT.
Engine, Jun 19, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. UPON STOPPING THE VEHICLE AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Engine, Jun 9, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A CAR WASH, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Engine, Jun 9, 2015
AFTER A RAINSTORM, I WENT TO START THE VEHICLE. I HEARD A BIG BANG. NOW MOTOR RAPS AND TICKS LOUDLY AND LEAKS ENGINE OIL. MECHANIC LOOKED AT IT AND SAID MOTOR WAS BLOWN.
Electrical system, Engine, Jun 8, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS DISENGAGED. THE CONTACT CONTINUED TO DRIVE AND THE LIGHTS ILLUMINATED AFTER APPROXIMATELY FOUR MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING IN THE RAIN AT 75 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE AND THE BATTERY WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED EACH TIME IT WAS DRIVEN IN THE RAIN AS WELL AS WHEN DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Engine, Jun 1, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,000.
Engine, May 13, 2015
OUR 2004 DODGE DURANGO WAS PURCHASE USED, FROM ORIGINAL OWNER. ALL SERVICE RECORDS WERE GIVEN TO US, SHOWING PROPER MAINTENANCE OF VEHICLE. I TRIED TO START THE VEHICLE AND HEARD A HORRIBLE SOUND FROM THE ENGINE. AFTER HAVING IT TOWED, I LEARNED THE ENGINE THREW 2 RODS AND PUT HOLES IN THE ENGINE BLOCK. THIS IS A COMPLETE FAILURE TO THE ENGINE, WITH THE ONLY SOLUTION BEING TO REPLACE THE ENTIRE ENGINE. BASED ON MY MECHANICS OBSERVATION, THIS IS A RESULT OF WATER BEING DIRECTED INTO THE ENGINE COMPARTMENT, THEREFORE RUSTING AND DESTROYING NECESSARY COMPONENTS. WHEN THE ENGINE WAS PULLED FROM MY VEHICLE, IT HAD BEEN SITTING IN A LARGE AMOUNT OF WATER, EVEN AFTER HAVING BEEN GARAGE KEPT FOR SEVERAL WEEKS. AFTER READING ONLINE, THIS IS A VERY COMMON OCCURRENCE WITH THESE 2004 DURANGOS. AT THAT, DODGE HAS NEVER ISSUED A RECALL. I AM NOW OUT $7900 FOR A NEW ENGINE. ALL I CAN SAY, IS THANK GOD I WAS IN MY DRIVEWAY WHEN THIS HAPPENED. I AM SO FEARFUL THIS WILL HAPPEN TO SOMEONE WHILE THEY ARE DRIVING, RESULTING IN SOMETHING TRAGIC. DUE TO THE FREQUENCY OF THIS FAILURE AND DODGE IGNORING IT, IT SEEMS AS THOUGH IT WILL TAKE SOMEONE TO BE KILLED IN AN ACCIDENT BEFORE DODGE ADDRESSES THIS PROBLEM.
Engine, Apr 15, 2015
CATASTROPHIC ENGINE FAILURE. THE SAME "HEMI TICK" ISSUE AND CONSEQUENT VALVE/PISTON ROD FAILURE THAT HAS APPARENTLY BEEN REPORTED AND COMPLAINED ABOUT BY THOUSANDS OF CONSUMERS AND THOUSANDS OF TIMES. MINE WAS FAILED SITTING IN MY DRIVEWAY IDLING. THIS IS A RECURRING ISSUE THAT THE VALVE SPRINGS, SPRING SEATS, AND PISTON RODS ARE MADE OF GARBAGE MATERIALS, YET DODGE REFUSES TO ACKNOWLEDGE OR MAKE ANY EFFORT TO MAKE RIGHT. THIS IS A MAJOR DESIGN DEFECT AND NEEDS TO BECOME A RECALL. *TR
Engine, Mar 26, 2015
AFTER A THAW OF SNOW AND A EARLY MORNING RAIN, WENT TO START DURANGO AND WOULD NOT TURN OVER. AFTER A FEW ATTEMPTS DURANGO START TO A LOUD BANG AND RATTLING. TURNED OFF. TOLD THE ENGINE BLEW. MONTH PRIOR TO THIS WHEN IT WOULD RAIN THE DURANGO WOULD STALL. NO ONE COULD FIGURE OUT WHY. NOW WHAT I HAVE BEEN TOLD IS HYDROLOCK. HTTPS://YOUTU.BE/9INZYT3JUJW. *TR
Equipment adaptive/mobility, Service brakes, Engine, Mar 22, 2015
WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR
Engine, Mar 19, 2015
THE VEHICLE WAS PURCHASED NEW BACK IN MARCH OF 2005 AND HAS BEEN MAINTAINED AT REGULAR INTERVALS. RECENTLY WHEN IT RAINED A SPUTTER WAS NOTICED AND THOUGHT TO BE SPARK PLUG WIRES, WHICH HAD BEEN CHANGED APPROXIMATELY 1 YEAR PRIOR. THEN APPROXIMATELY ONE MONTH AGO WE WENT TO START THE DURANGO AND IT WOULD NOT START. AT FIRST IT SOUNDED LIKE THE STARTER GRINDING SO I REMOVED THE STARTER AND HAD IT TESTED AND IT FINE. I ATTEMPTED TO TURN THE ENGINE OVER BY THE CRANKSHAFT BOLT AND THE ENGINE WOULD NOT MOVE. I REMOVED THE SPARK PLUGS AND FOUND THAT THE #7 SPARK PLUG HAD ICE ON IT. THE CYLINDER WAS FOUND TO BE FULL OF ICE. THE FOLLOWING DAY THE ICE MELTED AND THE ENGINE MOVED AND RAN. THE TRUCK DROVE FINE WITH NO ISSUES AFTER THAT. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE ENGINE HYDROLOCKING DUE TO A FAILURE IN THE COWL WHICH ALLOWED WATER TO POUR ONTO THE ENGINE. THE COMPLAINTS INDICATED THAT IT WAS A KNOWN PROBLEM AND THAT CHRYSLER HAD BEEN ADVISED OF THE ISSUE BUT NOTHING WAS DONE ABOUT IT. I THEN FOUND THAT WATER WAS LEAKING PAST THE COWL AND THE WIPER ARMS. ON MARCH 17, 2015 THE DURANGO AGAIN MADE THE GRINDING NOISE WHEN ATTEMPTING TO START. THE #7 CYLINDER AND THE #8 CYLINDER HAD WATER IN THEM. THE VEHICLE HAD BEEN SITTING FOR APPROXIMATELY 4 DAYS PRIOR AND IT HAD RAINED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WOULD NOT START WITH THE STARTER AND WOULD NOT TURN BY HAND WHEN TRIED AT THE FLYWHEEL. THE VEHICLE HAD NOT EXHIBITED ANY ISSUES PRIOR TO BEING PARKED AND HAD NOT RUN SINCE IT WAS PARKED AND DID NOT TURN OVER AT ALL WHEN WE ATTEMPTED TO START IT. THE ENGINE IS BELIEVED TO BE SEIZED AND NO LONGER USABLE. *TR
Engine, Mar 17, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, A KNOCKING SOUND EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Power train, Engine, Mar 8, 2015
I WAS ENTERING INTERSTATE 25 NORTH FROM DENVER COLORADO'S 19TH STREET WHEN I HEARD A BANG AND MY 04 DURANGO BEGAN TO SHAKE VIOLENTLY. I BELIEVED IT WAS A TIRE THAT POPPED EVEN THOUGH I HAVE NEW ONES AND SO I CONTINUED DOWN THE RAMP TO A SAFE PLACE WHERE I PULLED OVER AND STOPPED. THAT'S WHEN I NOTICED THE VEHICLE WAS STILL SHAKING AND I THEN BELIEVED IT TO BE A SERPENTINE BELT UNTIL I TURNED THE VEHICLE OFF. I OPENED THE HOOD AND FOUND THE BELT INTACT. I THEN LOOKED UNDER THE VEHICLE AND COULD SEE ENGINE OIL DRIPPING OFF THE BACK OF THE ENGINE BLOCK & ONTO THE GROUND FROM SOME UNKNOWN LOCATION OF THE MOTOR. I ATTEMPTED TO PULL THE DIPSTICK OUT OF THE ENGINE BUT WAS UNABLE TO BECAUSE IT WAS STUCK UNTIL I TRIED CRANKING THE MOTOR ONCE AGAIN WHICH ALLOWED ME TO THEN PULL THE DIPSTICK OUT, BUT I WAS NEVER ABLE TO GET IT BACK IN. I HAD THE VEHICLE TOWED TO MY HOUSE AND THEN EVENTUALLY TO A DEALERSHIP AFTER THE MOTOR WAS ATTEMPTED TO BE STARTED AGAIN. FLAME SHOT OUT FROM UNDERNEATH THE HOOD ALONG WITH SMOKE AND A LOT OF WHITE SMOKE FROM THE TAILPIPE. THE ENGINE IS BLOWN IT WOULD HAVE TO BE REPLACED AND I HAD 12 PAYMENTS LEFT FOR ABOUT $5000. I WAS IN A NEGATIVE EQUITY SITUATION WITH THIS VEHICLE NOW & I DIDN'T HAVE WARRANTIES OR ANY ABILITY TO GET HELP FROM CHRYSLER OR DODGE. THERE HAVE BEEN ALMOST A THOUSAND OTHER PEOPLE TO REGISTER COMPLAINTS FOR THE SAME PROBLEM. THE ENGINE HYDROLOCKED BECAUSE WATER LEAKS THROUGH THE COWLING BETWEEN THE WINDSHIELD AND THE HOOD AND DRAINS ALL OVER THE ENTIRE ENGINE. IT HAPPENS AT APPROXIMATELY A HUNDRED TWENTY THOUSAND MILES, ALLOWING WATER TO GET INSIDE THE MOTOR EVENTUALLY. I TOOK CARE OF THIS VEHICLE BETTER THAN ANY OTHER VEHICLE I'D EVER OWNED. *TR
Engine, Feb 18, 2015
THE VEHICLE, WHICH WAS RUNNING FINE THE EVENING BEFORE THIS ENGINE FAILURE, WAS PARKED OUTSIDE OVERNIGHT IN THE RAIN. THE NEXT MORNING THE VEHICLE WAS STARTED AND IMMEDIATELY STARTED MAKING LOUD MECHANICAL NOISES. THE VEHICLE WAS TURNED OFF IMMEDIATELY AND A PIECE OF THE ENGINE BLOCK WAS DISCOVERD ON THE FRAME AND A HOLE IN THE ENGINE BLOCK WAS NOTICED. *TR
Engine, Feb 15, 2015
AFTER A RAINSTORM, I WENT TO START MY VEHICLE AND IT WOULDN'T TURN OVER. THINKING IT WAS THE STARTER, I REPLACED THE STARTER AND VEHICLE STILL WOULD NOT START. AFTER MANUALLY ROTATING THE ENGINE BACK AND FORTH A FEW TIMES, THE ENGINE STARTED BUT THEN HAD A VERY LOUD ENGINE KNOCK. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED BY A MECHANIC BUT ALL INDICATIONS ARE THAT IT IS ENGINE ROD FAILURE DUE TO HYDROLOCK CONDITION. THIS IS SUPPORTED BY THE IDEA THAT THE ENGINE WOULD FREQUENTLY STALL DURING THE RAIN AND IN THE CAR WASH, AS MANY OTHERS HAVE REPORTED. IT HAD PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR UNTIL THIS HAPPENED. VEHICLE WAS SOLD AS-IS FOR REPAIR OR ENGINE REPLACEMENT FOR FRACTION OF RETAIL VALUE. *TR