2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine
575 reports, newest first. Show all
Engine, Oct 22, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DURING RAIN WEATHER CONDITIONS. THE CONTACT DISCOVERED THAT THE ENGINE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Engine, Oct 6, 2014
VEHICLE DIES WHEN IT RAINS OR IF YOU GO THROUGH A CAR WASH. THE ENGINE SHUTS OFF AND ALL POWER IS LOST. THIS IS A VERY WELL KNOWN PROBLEM OF THIS VEHICLE, YET DODGE HAS DONE NOTHING FOR IT. IT IS EXTREMELY DANGEROUS WHEN IT SUDDENLY DIES IN TRAFFIC PLUS IT IS RAINING. WE HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER THE PAST FIVE YEARS, YET THEY CLAIM THEY DON'T KNOW HOW TO FIX IT EVEN THOUGH THERE IS A SERVICE BULLETIN FOR IT, BUT NOT A RECALL. *TR
Engine, Oct 3, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED DURING INCLEMENT WEATHER OR AFTER THE VEHICLE WAS WASHED. THE VEHICLE WOULD ONLY RESTART AFTER THE VEHICLE WAS COMPLETELY DRY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT WATER LEAKED INTO THE ENGINE AND SPARK PLUGS, WHICH CAUSED CORROSION. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Engine, Oct 1, 2014
I WAS DRIVING AND ACCELERATED TO PASS A VEHICLE. AS I SLOWED DOWN THERE WAS A LOUD BANG. I PULLED OFF TO THE SIDE, LIFTED THE HOOD, AND SAW A SLIGHT WISP OF SMOKE. I ATTEMPTED TO RESTART THE VEHICLE WITHOUT SUCCESS. AS IT WAS BEING TOWED, I NOTICED OIL LEAKING FROM THE ENGINE. IN RESEARCHING THIS ISSUE, I'VE SEEN HUNDREDS OF COMPLAINTS OF THE SAME THING HAPPENING. THE VEHICLE HAS BEEN WELL MAINTAINED AS FAR AS OIL CHANGES, ETC. *TR
Electrical system, Engine, Oct 1, 2014
WE PURCHASED OUR PRE-OWNED 2004 5.7 LIMITED EDITION IN JANUARY 2007. IT HAD AROUND 40,000 MILES. WITHIN A YEAR OR SO AFTER, THE CD CHANGER STOPPED WORKING, AND THEN THE RADIO WOULD SOMETIMES NOT WORK AFTER HEAVY RAIN. DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES TURN-OFF, LEAVING ME AND 2 SMALL KIDS STRANDED ON THE SIDE OF THE HIGHWAY UNTIL THE RAIN LIGHTENED ENOUGH FOR THE CAR TO START AGAIN. WHENEVER WE WOULD TAKE THE CAR IN TO BE REPAIRED FOR THIS PROBLEM, WE WERE ALWAYS TOLD THEY COULDN'T FIND ANYTHING WRONG THAT WOULD CAUSE THOSE TYPES OF PROBLEMS, BUT WE HAD NUMEROUS REPAIRS THAT WE NOW THINK WERE PROBABLY RELATED TO THE WATER PROBLEM, SUCH AS A NEW STARTER, REPAIRS FOR A COOLANT LEAK,ETC. IN EARLY 2014 THE CAR BEGAN HAVING PROBLEMS WITH OVERHEATING. A FEW DAYS AFTER A TWO OR THREE DAY PERIOD OF NEAR CONSTANT RAIN I WENT TO START THE CAR AND IT SOUNDED LIKE IT WAS FLOODED OR SOMETHING. THEN THERE WAS A LONG BANG FOLLOWED BY A TERRIBLE NOISE COMING FROM THE ENGINE. HAD IT TOWED AND LOOKED AT BY TWO DIFFERENT MECHANICS WHO SAID THERE WAS A HOLE IN THE BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. I JUST RECENTLY DECIDED TO SEARCH THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD THIS PROBLEM AND HAVE FOUND HUNDREDS OF POSTS BY CONSUMERS WHO HAD THIS VERY SAME THING HAPPEN TO THIS MODEL DODGE DURANGO. IT SEEMS APPROPRIATE FOR DODGE TO BE INVESTIGATED FOR THIS AND PAY US FOR THOUSANDS OF DOLLARS SPENT ON REPAIRS, TOWS, HAVING TO SIT DANGEROUSLY ON THE SIDE OF HIGHWAYS WHEN THE CAR WOULD TURN OF IN THE HEAVY RAIN, AND THE FACT THAT WE ENDED UP JUST HAVING TO JUNK OUR CAR FOR A FEW HUNDRED BUCKS AND WILL NOW HAVE TO PURCHASE A BRAND NEW CAR WE CANNOT AFFORD WHEN WE HAD JUST PAID THIS ONE OFF TWO YEARS PRIOR. THEY SHOULD BE HELD ACCOUNTABLE FOR BASICALLY SELLING CARS WITH DEFECTIVE COMPONENTS TO UNSUSPECTING BUYERS FOR TENS OF THOUSANDS OF DOLLARS!!! *TR
Engine, Sep 16, 2014
2004 DODGE DURANGO V8 HEMI. ORIGINAL OWNER. BOUGHT THIS VEHICLE BRAND NEW OFF OF THE LOT. MAINTENANCE PERFORMED AS SCHEDULED. LOUD BANGING NOISE COMING FROM ENGINE COMPARTMENT AREA, AFTER SITTING OVER THE WEEKEND. VEHICLE WOULD ALWAYS STALL/SPUTTER IN THE RAIN. RAIN OVER THE WEEKEND, WHEN I STARTED THE TRUCK UP ON SUNDAY MORNING, THERE WAS A BANG AND A LOUD KNOCKING NOISE COMING FROM ENGINE. TOOK TIMING ASSEMBLY APART FOUND A BROKEN GUIDE PIN, WAS NOT THE ISSUE. APPEARS TO BE BLOWN ROD. ENGINE TOAST....AFTER LOOKING FOR ENGINE ONLINE I FIND THIS FORUM, WHY WON'T ANYONE DO SOMETHING ABOUT THIS? I'M GLAD MY WIFE AND CHILDREN WERE NOT DRIVING THIS WHEN IT HAPPENED. *TR
Engine, Sep 11, 2014
I DROVE THE TRUCK 2 DAYS AGO AND IT RAN FINE. YESTERDAY IT RAINED ALL DAY AND WHEN I WENT TO START IT TODAY IT STARTED BUT HAD VERY LOUD BANGING NOISES FROM THE ENGINE. I SHUT IT DOWN THEN RESTARTED AND THE NOISES WERE WORSE. I THEN GOT ONLINE AND DID SOME RESEARCH AND SAW THAT THIS EXACT ISSUE HAS PLAGUED LOTS OF PEOPLE. CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. I CANNOT AFFORD TO GET THIS FIXED AS I AM CURRENTLY UNEMPLOYED. I WAS GETTING READY TO GO ON A JOB INTERVIEW...IT IS HARD TO KNOW WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAPPENED ON THE HIGHWAY. *TR
Engine, Aug 27, 2014
DURANGO WAS ALWAYS WELL MAINTAINED AND TAKEN CARE OF. OIL CHANGED EVERY 3,000 MILES. ONE MORNING I STARTED THE TRUCK AND THERE WAS A STRANGE TICKING NOISE. THE NIGHT BEFORE THE TRUCK RAN FINE AS USUAL. IT RAINED HEAVILY THAT NIGHT. I DID NOT USE THE TRUCK AT ALL FOR FEAR OF DOING ANY DAMAGE. I TOOK THE TRUCK TO THE DEALER AND THEY DIDN'T ACTUALLY KNOW WHAT THE TICKING WAS AND WANTED ME TO PAY ABOUT $550 IN LABOR SO THEY COULD TAKE THE MOTOR APART. I DECIDED TO TAKE THE TRUCK HOME TO THINK ABOUT IT BECAUSE THE $550 WAS NOT EVEN FOR A REPAIR , IT WAS ONLY TO GET AN ESTIMATE . I DID NOT USE THE TRUCK AT ALL AND IT WAS JUST PARKED IN MY YARD. WHEN I STARTED THE TRUCK UP TO BRING IT TO MY OWN MECHANIC THE NOISE WAS A HORRENDOUS BANGING SOUND AND THE ENGINE STALLED. I DIDN'T EVEN USE THE TRUCK AT ALL AND A TICKING NOISE NOW TURNED INTO A BANGING SOUND. I HAD THE TRUCK TOWED TO MY MECHANIC WHO INFORMED ME THAT I NEEDED A MOTOR. BROKEN ROD. I DON'T UNDERSTAND HOW A TRUCK IN GREAT CONDITION, THAT LOOKS BRAND NEW, ALWAYS WELL MAINTAINED JUST BLOWS A MOTOR AT 100,800 MILES. I WENT TO ANOTHER DODGE DEALER BECAUSE I DIDN'T CARE FOR THE FACT THAT THE FIRST DEALER DID ABSOLUTELY NOTHING FOR ME. I WENT TO THE SERVICE DEPT. TO FIND OUT ABOUT A MOTOR AND WAS ACTUALLY GIVEN THE NAME OF A CO. THAT SELLS MOTORS BECAUSE I WAS TOLD THAT MY MOTOR IS ON BACK ORDER AND THE DEALER CAN'T EVEN GET ONE . I WAS TOLD THAT THERE IS A SHORTAGE BECAUSE ACROSS THE COUNTRY 18 MOTORS ARE BEING CHANGED DAILY. THAT SEEMS LIKE QUITE A HIGH NUMBER WHEN NOTHING IS BEING DONE FOR THE CONSUMER ABOUT THIS MATTER. IT WILL COST ME ABOUT $5000 TO $6000 TO REPLACE THE MOTOR SO NOW THE TRUCK IS JUST A PAPER WEIGHT IN MY BACK YARD. I ALREADY HAVE A HUGE INVESTMENT IN THIS TRUCK AND THE ENGINE SHOULD NOT HAVE FAILED WHEN I TOOK SUCH GOOD CARE OF IT BUT IT WOULD SEEM THAT THE DEALER KNOWS ABOUT THIS PROBLEM . *TR
Engine and engine cooling, Aug 19, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN DRIVING THROUGH A CAR WASH AND RAINY CONDITIONS. PRIOR TO STALLING, THE VEHICLE WOULD SHAKE VIOLENTLY. THE COWL SCREEN WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DISCOVERED THAT THE INJECTOR O-RING, PLUG WIRES, AND GASKETS AROUND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Electrical system, Structure, Engine, Aug 15, 2014
WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR
Electrical system, Engine, Aug 10, 2014
MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR
Engine, Jul 29, 2014
WE WERE DRIVING WITH THE FAMILY, THEN WE HEARD THIS LOUD NOISE COMING FROM THE ENGINE. AFTER PULLING OVER IN A PARKING LOT I NOTICE A HOLE ON THE SIDE OF THE BLOCK ON THE DRIVERS SIDE. I COULDN'T BELIEVE IT. WE TAKE CARE OF THAT LIKE ONE IF OUR BABIES. AFTER DOING SOME RESEARCH, I CAN'T BELIVE DODGE KNOWS ABOUT THE PROBLEM 04 DURANGOS HAVE AND THEY ARE DOING NOTHING ABOUT IT. WE STILL OWE 4K ON OURS AND NOW WHAT?? MY WIFE LOST HER JOB OVER THIS. *JS
Engine, Jul 21, 2014
I HAD LET MY DURANGO SIT FOR ABOUT 3 MONTHS STARTING IT ONCE A WEEK. ONE DAY I WENT OUT TO START IT WHEN I HEARD A LOUD KNOCKING SHUT IT OFF THEN TRY TO RESTART THE CAR THEN I HEARD A LOUD BANG WITH REALLY LOUD KNOCKING. IMMEDIATELY I KNEW IT WAS A ROD. I AM SO ANGRY WITH DODGE. I AM THE ORIGINAL OWNER I TOOK IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE WATER ISSUE AND OF COURSE THEY DIDN'T FIND A PROBLEM OR ONE THAT THEY WANTED TO SHARE WITH ME. NOW THE DURANGO SITS IN MY DRIVEWAY UNTIL I DECIDE TO GET IT FIXED NOT SURE I WANT TO IF ITS GOING TO HAPPEN AGAIN.THANK GOD I BOUGHT A KIA OPTIMA RIGHT BEFORE THIS HAPPENED OR I WOULD BE WITHOUT A CAR. PEOPLE WONDER WHY WE NO LONGER BUY AMERICAN CARS THE COST THEN THEY DON'T STAND BY THE PRODUCT...THIS IS NOT A CHEAP FIX!!!**MY HUSBAND HAS A DODGE 1500 BUT WE WILL NEVER BY DODGE AGAIN!!!!!! *TR
Engine and engine cooling, Service brakes, Jul 11, 2014
I HAVE HAD THE CAM POSITION SENSOR FAIL APPROX. 5 TIMES. WHEN THE SENSOR FAILS OR STARTS TO FAIL THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY AND OCCASIONALLY WHILE THE LIGHT IS ON THE ENGINE WILL SHUT OFF WHEN THE ENGINE SHUTS OFF THE BRAKES WILL NOT WORK. THE SAID SITUATION WHEN THE BRAKES WILL NOT WORK HAS OCCURRED 7 TIMES. AT TIMES THE CHECK ENGINE LIGHT WILL LIGHT UP AND BE NOT LIT WHEN THE TRUCK IS RESTARTED. ON ONE OCCASION MY WIFE WAS DRIVING THE TRUCK, THE LIGHT CAME ON FOR THE CAM SENSOR, THE ENGINE SHUT OFF, THE BRAKES WOULD NOT WORK AND SHE ROLLED THROUGH AN INTERSECTION UNABLE TO STOP THE VEHICLE. *TR
Electrical system, Engine, Jul 11, 2014
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL. *TR
Engine, Jul 10, 2014
HEMI 5.7 ENGINE FAILURE DROVE VEHICLE ON MONDAY 7/7/2014), PARK VEHICLE OVERNIGHT, WENT TO START THE VEHICLE ON TUESDAY (7/8/2014) VEHICLE WOULD NOT START. WILL NOT TURN OVER, MECHANIC INDICATES THE VEHICLE WILL REQUIRE A NEW ENGINE, APPROXIMATE REPLACEMENT COST IS $4,500 - $4,600. *TR
Engine, Jul 8, 2014
I CHANGED THE OIL IN MY DURANGO ON MAY 3 2014. THE SUV THEN SAT IN THE DRIVEWAY FOR TWO WEEKS, DURING WHICH IT RAINED ALMOST EVERY DAY. I WENT TO START THE SUV IT STARTED FINE THEN I HEARD A KNOCK THEN A LOUD TAPPING. THE ENGINE HAS SINCED LOCKED UP AND IS A PAPER WEIGHT NOW. THIS SUV WAS A DAILY DRIVER AND THE TWO WEEKS WAS THE LONGEST THAT IT HAS EVER SAT WITHOUT BEING DRIVEN. UNTIL THIS ISSUE I'VE HAD NO PROBLEM WITH THIS SUV. I'VE SINCE READ HUNDREDS OF SIMILAR CASES ON THIS MODEL SUV. WHAT RECOURSE DO WE HAVE BECAUSE I'M STILL MAKING CAR PAYMENTS. *JS
Engine, Jul 7, 2014
DRIVING TO A VACATION DESTINATION, ON THE HIGHWAY AT AROUND 65MPH. ENGINE STARTED TO SHAKE VERY BADLY AND MAKE A CLACKING NOISE. I THOUGHT AT FIRST IT MAY BE A FLAT, BUT THE VEHICLE DID NOT LOSE CONTROL. I MADE IT TO THE SIDE OF THE ROAD. I WAS ABLE TO GET TOWED BACK TO MY LOCAL SHOP WHO ADVISED THE ENGINE WAS NOT REPAIRABLE. I SEARCHED FOR THIS ISSUE AND FOUND HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML IT SEEMS THIS IS A KNOWN ISSUE AND DODGE HAS FAILED TO CORRECT IT. *JS
Engine, Jul 2, 2014
EXITED FROM FREEWAY, CAR STATED TO SHAKE. TOOK IT TO A LOCAL DODGE DEALERSHIP IN BRIDGTON MAINE. THEY HAVE INFORMED ME THERE IS A HOLE IN THE ENGINE BLOCK AND CANNOT BE REPAIRED. HAVE CHECKED THE WEB FOR ANY SIMILAR ISSUES. FOUND 100 OF COMPLAINTS FOR LOW MILEAGE 2004 DODGE DURANGOS WITH THE SAME ISSUE. APPARENTLY WATER ENTERS THE ENGINE FROM THE OUTSIDE AND RUSTS A HOLE IN THE IRON BLOCK, THUS LEAKING OIL. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML WHEN THESE ENGINES SEIZE ON A HIGHWAY RESULT WILL BE DEADLY. THEY SHOULD BE RECALLED. *TR
Engine, Jun 27, 2014
ENGINE BLOWN!!!! SENT TO MACHINE SHOP HAD IT REBUILT LASTED 4 MONTHS !!! 6500,00 OUT OF MY POCKET I BOUGHT THE CAR FOR 26,000 CASH IN 2004. NOW I DON'T HAVE A TRANSPORTATION .I RUN A FLEET MAINTENANCE SHOP AND SERVICE THE TRUCK REGULARLY. CHRYSLER IS DOING NOTHING ABOUT IT NO RECALL!!! VEHICLE IS AT MY SHOP DON'T WANT TO DO NOTHING WITH IT CAUSE WITH MY LUCK IF I JUNK IT THEY WILL COME OUT WITH A RECALL : (. PISSEDCAUSE ALL I READ ABOUT IS 5.7 HEMI PROBLEMS!! THEY GOT THERE MONEY!!! *TR
Engine, Jun 16, 2014
WHILE MY WIFE WAS STARTING THE DODGE DURANGO THIS AFTERNOON, A BIG CLUNKING NOISE SOUNDED AND IT CONTINUED ON AS IF SOMEONE WAS THROWING ROCKS UNDERNEATH MY ENGINE. TURNS OUT THAT A ROD HAD BEEN BROKEN INSIDE MY ENGINE. AFTER LOOKING FOR A NEW ENGINE ON THE INTERNET, I AM FINDING OUT THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO A LOT OF OTHER PEOPLE. WHY IS THIS NOT BEING INVESTIGATED? I AM NOW PART OF A LONG LIST OF DISSATISFIED CUSTOMER. I WILL NEVER BUY DODGE AGAIN AND WILL RECOMMEND TO ANYONE ELSE TO STAY AWAY. *TR
Engine, Jun 16, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE WINDSHIELD COWL COVERING WAS DEFECTIVE AND THE SEAL WAS REPLACED; HOWEVER, WATER WAS ABLE TO PENETRATE INTO THE ENGINE WHICH REQUIRED IT TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 17,000. UPDATED 4/30/15*CN UPDATED 05/05/15*JB
Engine, Jun 11, 2014
APPARENTLY THIS IS A PROBLEM THAT DODGE HAS BEEN AWARE OF SINCE 2004. THE DESIGN OF THE VEHICLE ALLOWS RAIN WATER TO BE DIRECTED DOWN THE FRONT WINDSHIELD AND INTO THE ENGINE COMPARTMENT WHERE IT IS THEN SUCKED THROUGH THE INTAKE MANIFOLD CAUSING THE PISTONS TO HYDRO-LOCK. IN TURN THE PISTON RODS BEND AND/OR BREAK CAUSING THE ENGINE TO BLOW UP. THIS HAPPENED TO MY VEHICLE WHEN I STARTED IT ON MAY 18, 2014. THERE WERE PIECES OF MY ENGINE BLOCK ON THE DRIVEWAY. THANKFULLY I WASN'T DRIVING AT THE TIME OR I COULD HAVE HAD A SERIOUS ACCIDENT. *TR
Engine, Jun 11, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED. THE DEALER STATED THAT THE TWO ENGINE RODS FRACTURED DUE TO HYDROLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000.
Engine, May 29, 2014
I HAD DRIVEN MY VEHICLE ON SATURDAY, HAULING A LOAD OF HAY, WITHOUT INCIDENT, THEN PARKED THE CAR. MONDAY MORNING I WENT OUT TO DRIVE KIDS TO SCHOOL, THE ENGINE TURNED OVER AND STARTED MAKING A LOUD NOISE, IMMEDIATELY I TURNED IT OFF AND CALLED A MECHANIC. I HAD THE VEHICLE TOWED TO HIS SHOP THAT DAY, WHERE HE FOUND A PERFECT CIRCLE HOLE IN THE SIDE ABOUT THE SIZE OF A 50 CENT PIECE. I'VE SINCE REPLACED THE ENGINE, THEN THE OIL PUMP, AND THE HEAD GASKETS, AND THE OIL PAN, NOW THE BATTERY... *TR