2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine
575 reports, newest first. Show all
Engine, Mar 12, 2014
ENGINE STALLING WHEN RAINING OR GOING THROUGH CAR WASH, READING ON OTHER COMPLAINTS ABOUT THIS MAKE AND MODEL OF TRUCK DOING THE SAME THING AND IT ENDS UP BLOWING THE MOTOR, SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Engine, Mar 6, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE IGNITION, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. *TR
Power train, Electrical system, Engine, Feb 28, 2014
DURING MEDIUM/HEAVY RAIN THE ENGINE STALLS BADLY OR COMPLETELY DIES. ALSO HAPPENS DURING CAR WASHES, THOUGH NOT A SAFETY ISSUE THEN- JUST AGGRAVATING! :( RESTARTS ONLY AFTER RAIN SUBSIDES. THIS CREATES A VERY DANGEROUS DRIVING CONDITION- FOR MYSELF AND THOSE VEHICLES AROUND ME. MY RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE. DESPITE COUNTLESS COMPLAINTS, IT APPEARS DODGE HAS REFUSED TO ACKNOWLEDGE OR ADDRESS IT FOR SEVERAL YEARS, ALIENATING MANY PREVIOUSLY LOYAL CUSTOMERS (THIS WAS A VERY POPULAR SUV). THE FACTORY WARANTY WAS EXPIRED/NEAR TO EXPIRE WHEN MOST OF US BEGAN TO EXPERIENCE THIS SO WE HAD LITTLE RECOURSE. AS MY VEHICLE WAS PURCHASED NEW AND HAS LOW MILES FOR ITS AGE, I PLAN TO KEEP IT FOR THE FORESEEABLE FUTURE- CIRCUMSTANCES PERMITTING... THANK YOU FOR LETTING ME POST MY CONCERN HERE! I HOPE SOMETHING CAN BE DONE TO CORRECT THIS VERY SERIOUS ISSUE. LONG OVERDUE! STEP UP CHRYSLER AND STAND BEHIND YOUR PRODUCT. THANK YOU AGAIN FOR GIVING ATTENTION TO MY CONCERN. :) *TR
Engine, Feb 11, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS IN THE RAIN, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 4/28/14*CN *TR
Engine, Feb 2, 2014
UPON STARTING THE ENGINE, A LOUD KNOCKING SOUND CAME FROM THE ENGINE. THE CAR WAS AT A REPAIR FACILITY FOR AN UNRELATED ISSUE. THE MECHANICS BELIEVE THAT THE ENGINE IS BLOWN AND NEEDS REPLACEMENT. THIS CAR HAD REGULAR MAINTENANCE AND HAD THE OIL CHANGED RECENTLY. THE MECHANICS CHECKED THE OIL LEVEL WHICH WAS NORMAL. THE ENGINE ALSO HAD A PROBLEM WITH IT RUNNING ROUGH AFTER A HEAVY RAIN. *TR
Engine, Jan 30, 2014
SUDDEN COMPETE ENGINE FAILURE SPUN CRANK BEARINGS AND OTHER ROD DAMAGE. ENGINE HAD REGULAR OIL CHANGED REGULARLY. I USED THE GOOD STUFF MOBILE 1. WOW AFTER READING ABOUT ALL OF THESE BLOWN UP ENGINES ACROSS THE USA WHY HAVEN'T YOU DONE ANYTHING? PRICE TO FIX $6,000. 95,000 MILES AND ENGINE FAILURE SOMETHING HAS TO BE DONE. *TR
Steering, Engine, Jan 22, 2014, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE RAPIDLY AND ABNORMALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE AND THE TIE ROD WAS FRACTURED. IN ADDITION, SMOKE AND A SMALL FIRE ERUPTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO CONTAIN THE FIRE. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC , WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 109,000. *TR
Engine, Jan 21, 2014
ON 12/30/13, OWNER STARTED DURANGO AND HEARD LOUD POP FROM ENGINE FOLLOWED BY CHECK ENGINE LIGHT. OWNER DROVE DURANGO TO REPAIR SHOP WHERE HE HAS SERVICED ALL HIS VEHICLES SINCE MOVING TO AREA 11 YEARS AGO. SHOP MANAGER INSPECTED VEHICLE, NOTED CHECK-ENGINE STILL ON AND RECOMMENDED ENGINE DIAGNOSTIC. ON 12/31/13, SHOP CALLED OWNER STATING THAT ENGINE DIAGNOSTIC DID NOT IDENTIFY CAUSE FOR CHECK-ENGINE LIGHT OTHER THAN ISSUE WITH CYLINDER #4. SHOP RECOMMENDED AN INDUCTION SERVICE TO FLUSH CARBON BUILDUP FROM THE ENGINE. SHOP MANAGER CALLED LATER, STATING THAT AFTER ENGINE FLUSH AND DURING TEST DRIVE, THE BOTTOM OF THE ENGINE BLEW WITH HOLES IN BOTH SIDES. ESTIMATE COST FOR REBUILT ENGINE AND INSTALLATION IS $8500. SHOP POINTED OWNER TO AN EDMUNDS FORUM WHERE OWNERS WERE REPORTING SIMILAR AND IN SOME CASES ALMOST IDENTICAL INSTANCES OF BLOWN ENGINES ON THE DODGE 5.7 HEMI ENGINE FOR MODEL YEAR 2004. OWNER RESEARCHED AND FOUND 100S OF INSTANCES WHERE THE DODGE 5.7 HEMI ENGINE BLEW BETWEEN 70K AND 110K FOR MODEL YEARS 2004 & 2005 UNDER SIMILAR CONDITIONS (LOW SPEEDS, LITTLE TO NO WARNING PRIOR TO FAILURE, POSSIBLE ASSOCIATION WITH HEAVY RAINS). THREE INSTANCES INVOLVED HIGHWAY SPEEDS, ONE DOWNHILL AND TWO WHICH NEARLY RESULTED IN ACCIDENTS IN TRYING TO STOP THE VEHICLE. ON 1/8/14, OWNER CALLED CHRYSLER AT 1-800-247-9753 AND SPOKE WITH AGENT FOR HELP IN COVERING COST TO REPLACE ENGINE. OWNER STATED HIS RESEARCH AND WHAT APPEARS TO BE AN OBVIOUS DESIGN OR MANUFACTURING PROBLEM AS EVIDENT BY THE LARGE NUMBER OF BLOWN ENGINES. OWNER EXPRESSED LOYALTY VIA OWNERSHIP OF 1984 RAMPAGE ([XXX]), 1998 GRAND CARAVAN ([XXX]), AND 2004 DURANGO ([XXX]). CHRYSLER AGENT STATED THAT SINCE THE VEHICLE WAS OUTSIDE THE 8YR/70K MILE WARRANTY, THEY WILL NOT PROVIDE ANY COMPENSATION OF HELP IN COVERING THE COST OF THE ENGINE AND INSTALLATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 17, 2014
THERE IS A PROBLEM WITH THE DODGE HEMI 5.7L ENGINE*** I HAVE MAINTAINED MY 2004 DODGE DURANGO IMMACULATELY, MECHANICALLY AND PHYSICALLY. I PURCHASED MY DURANGO IN 2006 FROM A DEALER WITH 36K MILES ON IT. IN 2010 WITH 155,000 MILES ON IT, THE PUSH ROD BROKE WHEN I WAS ON MY WAS TO THE OFFICE. THE TRUCK WAS SITTING IN MY DRIVEWAY FROM THE NIGHT BEFORE AND WHEN I WENT TO START THE ENGINE, IT MADE A LOUD POPPING NOISE AND ENGINE SHUTDOWN. I HAD THE VEHICLE TOWED TO A SHOP WHERE IT WAS CONFIRMED THE PUSH ROD HAD BROKEN, OIL CHANGED ON REGULAR BASIS, ETC.. I HAD THE ENGINE REPLACED IN NOV 2010 WITH ANOTHER DODGE HEMI 5.7 L HEMI ENGINE. OVER 3 YEARS LATER GUESS WHAT????????? THE REPLACED DODGE HEMI ENGINE BLEW ON ME IN THE SAME DRIVEWAY 3 YEARS LATER DECEMBER 5, 2013. I AM POSTING THIS NOTE TO OTHER OWNERS TO STEER CLEAR OF REPLACING THE ENGINE AS IT WILL HAPPEN AGAIN, IT IS NOT A MATTER OF IF, BUT WHEN. AS OF DECEMBER 2013 MY DODGE HAS BEEN SITTING AT THE SHOP I HAD IT TOWED TO AND I REFUSE TO BUY ANOTHER ENGINE. ONE CONSISTENT ISSUE WHICH I HAVE READ FROM THE OTHER COMPLAINTS IS THAT THE ENGINE WOULD HARD IDLE (ACT LIKE IT WOULD STALL) DURING HEAVY RAIN STORMS. I AM PISSED BECAUSE I HAVE A EXCELLENT CONDITIONED VEHICLE APPEARANCE AND MECHANICALLY I AM OUT OF A VEHICLE. FORTUNATELY/UNFORTUNATELY THE VEHICLE IS PAID FOR. I AM GOING TO LODGE ANOTHER COMPLAINT WITH THE NHTSA. IT IS UNBELIEVABLE SO MANY PEOPLE HAVE THE EXACT SAME ISSUE WITH THIS ENGINE. HOW CAN WE GET CHRSYLER/DODGE TO OWN THIS PROBLEM AND MAKE IT'S OWNERS OF ITS DODGE DURANGO'S WHOLE FOR FIXING THIS RECURRING PROBLEM. I AM A PERFECT EXAMPLE OF REPLACING THE ENGINE IN THIS VEHICLE ONCE, AND 3 YEARS LATER THE EXACT ISSUE HAS OCCURRED AGAIN!!!!!!!!! *TR
Engine, Jan 17, 2014
THERE IS A PROBLEM WITH THE DODGE HEMI 5.7L ENGINE*** I HAVE MAINTAINED MY 2004 DODGE DURANGO IMMACULATELY, MECHANICALLY AND PHYSICALLY. I PURCHASED MY DURANGO IN 2006 FROM A DEALER WITH 36K MILES ON IT. IN 2010 WITH 155,000 MILES ON IT, THE PUSH ROD BROKE WHEN I WAS ON MY WAS TO THE OFFICE. THE TRUCK WAS SITTING IN MY DRIVEWAY FROM THE NIGHT BEFORE AND WHEN I WENT TO START THE ENGINE, IT MADE A LOUD POPPING NOISE AND ENGINE SHUTDOWN. I HAD THE VEHICLE TOWED TO A SHOP WHERE IT WAS CONFIRMED THE PUSH ROD HAD BROKEN, OIL CHANGED ON REGULAR BASIS, ETC.. I HAD THE ENGINE REPLACED IN NOV 2010 WITH ANOTHER DODGE HEMI 5.7 L HEMI ENGINE. OVER 3 YEARS LATER GUESS WHAT????????? THE REPLACED DODGE HEMI ENGINE BLEW ON ME IN THE SAME DRIVEWAY 3 YEARS LATER DECEMBER 5, 2013. I AM POSTING THIS NOTE TO OTHER OWNERS TO STEER CLEAR OF REPLACING THE ENGINE AS IT WILL HAPPEN AGAIN, IT IS NOT A MATTER OF IF, BUT WHEN. AS OF DECEMBER 2013 MY DODGE HAS BEEN SITTING AT THE SHOP I HAD IT TOWED TO AND I REFUSE TO BUY ANOTHER ENGINE. ONE CONSISTENT ISSUE WHICH I HAVE READ FROM THE OTHER COMPLAINTS IS THAT THE ENGINE WOULD HARD IDLE (ACT LIKE IT WOULD STALL) DURING HEAVY RAIN STORMS. I AM PISSED BECAUSE I HAVE A EXCELLENT CONDITIONED VEHICLE APPEARANCE AND MECHANICALLY I AM OUT OF A VEHICLE. FORTUNATELY/UNFORTUNATELY THE VEHICLE IS PAID FOR. I AM GOING TO LODGE ANOTHER COMPLAINT WITH THE NHTSA. IT IS UNBELIEVABLE SO MANY PEOPLE HAVE THE EXACT SAME ISSUE WITH THIS ENGINE. HOW CAN WE GET CHRSYLER/DODGE TO OWN THIS PROBLEM AND MAKE IT'S OWNERS OF ITS DODGE DURANGO'S WHOLE FOR FIXING THIS RECURRING PROBLEM. I AM A PERFECT EXAMPLE OF REPLACING THE ENGINE IN THIS VEHICLE ONCE, AND 3 YEARS LATER THE EXACT ISSUE HAS OCCURRED AGAIN!!!!!!!!! *TR
Engine, Jan 16, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WATER PENETRATED THE ENGINE AND CAUSED A ROD TO BEND. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Structure, Engine, Jan 16, 2014
WATER GOT INTO CYLINDER AND BENT ROD. MY UNDERSTANDING IS THIS IS A COMMON ISSUE WITH THE 2004 DURANGO HEMI DUE TO DESIGN ISSUE OF WATER DRAINING AROUND THE ENGINE. REQUIRED REBUILD OR NEW ENGINE. UNACCEPTABLE FOR A WELL MAINTAINED ENGINE TO HAVE THIS OCCUR, MUCH LESS, REPEATEDLY OCCUR FOR MANY VEHICLES. *TR
Electrical system, Exterior lighting, Engine, Jan 14, 2014
WATER IS GETTING UNDER THE COWL AND ONTO MY MOTOR. I HAVE TAKEN MY 2004 HEMI DURANGO TO SEVERAL SHOPS/DEALERS AND THE WATER IS CAUSING ALL KINDS OF PROBLEMS. THE CYLINDERS ARE MISFIRING, SOME OF THE METAL PARTS UNDER THE HOOD HAVE RUSTED IRREPARABLY (IE. MOTOR HEAT GUARDS), THE WINDSHIELD GETS ICE ON THE INSIDE OF THE VEHICLE, MY HEADLIGHTS BLINK ON AND OFF WHILE DRIVING, THE HEAT WORKS ONLY SOMETIMES DUE TO THE WIRES UNDER THE PASSENGER SIDE DASH GETTING WET, AND THIS WATER GETTING THROUGH IS ALSO CAUSING MY CAR TO STALL OR ALMOST STALL EVERY TIME IT RAINS OR TAKE IT THROUGH A CAR WASH. THIS WATER IS CAUSING ELECTRICAL PROBLEMS. IT IS ALSO RUSTING HORRIBLY FAST NEAR THE WHEEL WELLS AND ON THE BACK TRUNK HATCH. WITHIN ONLY 2 WEEKS OF COLD WEATHER I NOW HAVE A SOLID HOLE FROM THE RUST. WHY CAN'T THEY RECALL SOME PARTS AND FIX THIS? THE DEALER IS NO HELP, THEY ONLY WANT TO CHARGE ME HUGE AMOUNTS OF MONEY TO REPAIR PROBLEMS THAT WERE FACTORY DEFECTS. *TR
Engine, Jan 14, 2014
DRIVING VEHICLE AROUND 40 MPH HEARD A BANGING NOISE, SAW SMOKE PULLED OVER AND SAW OIL SPILLING FROM ENGINE. HAD VEHICLE TOWED INSPECTED AND FOUND #7 CONNECTING ROD SNAPPED. NO GOOD REASON! *TR
Engine, Dec 31, 2013
FOR THE PAST COUPLE OF WEEKS MY WIFE AND I HAVE EXPERIENCED OUR 2004 DODGE DURANGO STALLING AS WE MADE LOW SPEED TURNS. FORTUNATELY NEITHER OF US ENDED UP GETTING IN TO AN ACCIDENT WHEN THE VEHICLE STALLED EACH TIME. I TOLD MY WIFE I'D HAVE THE SERVICE SHOP HAVE A LOOK AT IT WHEN I TOOK IT IN FOR ITS NEEDED OIL CHANGE NEXT WEEK. ON THE MORNING OF 12/30/13, I WENT OUT TO START MY DURANGO TO LET IT WARM UP SOME BEFORE I LEFT. WHEN I TURNED THE KEY THE ENGINE MADE A LOUD CLANGING SOUND (LIKE SOMEONE PUT A FORK IN A GARBAGE DISPOSAL AND JAMMED IT) AND THEN STOPPED. IT WOULDN'T TURN OVER AT ALL AFTER SEVERAL ATTEMPTS. I HAD ROADSIDE ASSISTANCE TOW IT TO A LOCAL DEALER WHO CALLED ME TO TELL ME THE DIAGNOSTIC TEST SAID IT WAS THE STARTER AND STARTER RELAY. THEY PUT THE NEW PARTS ON TODAY (12/31/13) AND THEN CALLED ME TO TELL ME THAT IT WASN'T THE STARTER AND THAT THE MOTOR HAS SEIZED UP. THE SERVICE TECH SAID HE WOULD LOOK IN TO ESTIMATES FOR A RE-MANUFACTURED MOTOR AND A NEW MOTOR . KNOWING HOW MUCH I HAVE BABIED OUR DURANGO (FULL SYNTHETIC OIL CHANGES ON A REGULAR BASIS, OTHER SCHEDULED MAINTENANCE AND ALL RECORDS TO SHOW), I WENT ONLINE TO SEE IF THIS HAS HAPPENED TO OTHERS..BOY OH BOY HAS IT!! APPARENTLY THE COWL DOES NOT LET WATER FLOW AWAY FROM THE ENGINE PROPERLY AND AS THE MOTOR AGES THE INTAKE GASKETS FLATTEN AND ALLOWS WATER TO ENTER THE INTAKE, CAUSING PROBLEMS TO THE CYLINDERS AND SEIZING THE MOTOR. I REALIZED THIS IS EXACTLY WHAT HAPPENED TO OUR DURANGO. ON 12/29/13 WE HAD VERY HEAVY RAIN IN THE MID-ATLANTIC REGION AND THE DURANGO SAT IN FRONT OF OUR HOUSE ALL DAY/NIGHT AS NEITHER ONE OF US DROVE IT. NEEDLESS TO SAY, I LIKE MANY OTHERS AM VERY MAD THAT DODGE/CHRYSLER HAS NOT ACCEPTED RESPONSIBILITY. NOT ONLY ARE WE FACING EXPENSES BECAUSE OF SOME SERIOUS MEDICAL ISSUES RIGHT NOW, WE NOW HAVE TO PAY FOR A NEW MOTOR WHEN THIS COULD HAVE BEEN CORRECTED YEARS AGO. *TR
Engine, Dec 29, 2013
AFTER IT HAD BEEN RAINING ALL NIGHT I WENT TO START IT THIS MORNING AND I HEARD A LOUD THUMP THEN NOTHING! TRIED TO START IT AGAIN A COUPLE TIMES AND NOTHING. I SAT THERE IN TEARS TRYING TO FIGURE OUT HOW I WOULD GET TO WORK TOMORROW THEN TRIED STARTING IT AGAIN AND IT DID START. NOW MAKING A LOUD CLICKING NOISE. AFTER READING ALL OF THE SAME COMPLAINTS I AM HAVING IT TOWED TO MY LOCAL REPAIR SHOP BUT TODAY IS SUNDAY SO I HAVE NONE TO LOOK AT IT UNTIL TOMORROW. I CHECKED UNDER THE HOOD AND YES THERE IS WATER LEAKING THROUGH THE BASE OF THE FRONT WINDSHIELD! THEN I LOOKED UNDER THE DASHBOARD ABOVE THE FOOT PEDALS AND COULDN'T BELIEVE I SEEN A TRICKLE OF WATER RUNNING DOWN BEHIND ALL THE FUSES, PLUGS AND WIRES!! THIS IS RIDICULOUS!! NOW I HAVE TO BORROW A CAR FOR WORK AND PRAY THAT MY ENGINE IS NOT SHOT! THIS WIDOWED MOM OF 3 NEEDS A DEPENDABLE VEHICLE NOW!! I THINK THERE ARE ENOUGH COMPLAINTS TO WARRANT AN INVESTIGATION. I NEED HELP GETTING MY TRUCK FIXED PLEASE!! *TR
Engine, Dec 27, 2013
DROVE VEHICLE ON 12-22-13 EVERYTHING RUNNING FINE WENT TO DRIVE ON 12-23-13 AND STARTED TRUCK JUST TO HEAR A LOUD BANG AND THUMP CHECKED OUT BY MECHANIC AND IT HAS A BUSTED CONNECTING ROD AND ENGINE BLOCK IS SHOT AND CANT EVEN REBUILD THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE ANY MORE HARD WORKING AMERICANS HAVE TO DUMP $7K DOLLARS IN THEIR VEHICLE BECAUSE SOME ONE WANTS TO COVER UP A REAL PROBLEM. DODGE RECOMMENDED REPLACING THE INTAKE MANIFOLD AS WELL WHEN DO THE REPAIRS. IF YOU KNOW ANYTHING ABOUT ENGINES THE INTAKE MANIFOLD SHOULDN'T HAVE TO BE DONE BECAUSE OF A ROD FAILURE. UPON DOING RESEARCH THERE SEEMS TO BE ANOTHER ISSUE WITH THE WINDSHIELD COWL THAT LEAKS DOWN DIRECTLY TO THE MANIFOLD THAT MAY CRACK BECAUSE IS FAULTY WHICH IN TURN ALLOWS WATER TO DRAIN ON TOP OF THE ENGINE. WELL EVEN THOUGH THERE IS THOUSANDS OF COMPLAINTS ON HERE AND WITH DODGE NOTHING HAS BEEN DONE. A V8 ENGINE SHOULD NOT FAIL BETWEEN 60-80,000 MILES IF PROPERLY MAINTAINED LIKE OURS WAS. OIL CHANGES RELIGIOUSLY AND ALL MAINTENANCE DONE TO DEALERSHIP SPECS. IF THIS ROD WOULD HAVE FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE EASILY CAUSED DEATH OR INJURY. WHY HASN'T ANYONE LOOKED AT THIS PROBLEM. THERE IS OBVIOUSLY A TREND HERE IF THOUSANDS OF PEOPLE'S ENGINES ARE FAILING AT SUCH LOW MILEAGE. *TR
Engine, Dec 17, 2013
BACKED VEHICLE INTO DRIVEWAY NEXT MORNING GOT IN TO CRANK AND IT MADE A HORRIBLE NOISE. TOOK TO MECHANIC AND MOTOR WAS SHOT!! THIS IS NOT THE WAY I THOUGHT DODGE COMPANY WOULD BE; WILL NOT HAVE ANOTHER. NO HELP FROM DODGE. *TR
Engine, Nov 21, 2013
ONE MORNING, AT STARTUP, THE ENGINE FAILED DUE TO BROKEN ROD. ALL MAINTENANCE WAS ALWAYS KEPT UP AND RECORDED. THE VEHICLE WAS TAKEN TO LOCAL DODGE DEALERSHIP FOR INSPECTION AND ALL MAINTENANCE RECORDS WERE HANDED TO THEM. UPON INSPECTION OF THE ENGINE, THE LOCAL SERVICE PERSON TOLD ME I HAD A GOOD CASE AGAINST DODGE SINCE THE ENGINE WAS IN GREAT CONDITION AND THE ROD SHOULD NOT HAVE BROKEN. THE REGIONAL DODGE INSPECTOR SHOW UP AND INSPECTED THE ENGINE AND DETERMINED THAT THE DAMAGE WAS DUE TO LACK OF MAINTENANCE. I ATTEMPTED TO TALK TO THE LOCAL SERVICE PERSON THAT I HAD SPOKE WITH BEFORE BUT THE DEALERSHIP MANAGER WOULD NOT ALLOW ME TO. THE NATIONAL DODGE REPRESENTATIVE I WAS ASSIGNED CALLED ME AND TOLD ME THAT THE ENGINE FAILED DUE TO A WATER PUMP FAILURE. THE STORY CHANGED. IN EITHER CASE, I WAS LEFT WITH A LARGE BILL BECAUSE OF FAULTY ENGINE PARTS THAT DODGE (CHRYSLER) USES ON THEIR VEHICLES. THIS HAS HAPPENED TO THOUSANDS OF OTHER DODGE DURANGO HEMI OWNERS. *TR
Engine, Nov 18, 2013
WHEN STARTING IT MADE LOAD KNOCKING NOISE. HAD IT TOWED TO LOCAL AUTO REPAIR SHOP THEY SAID THAT THE ENGINE HAD THROWN A ROD THROUGH THE BLOCK. THEY FOUND THAT RAIN WATER WAS COMING THROUGH THE COWL BELOW THE WINDSHIELD ONTO THE ENGINE INTAKE MANIFOLD. WATER STANDING ON THE INTAKE MANIFOLD SEEPED INTO THE ENGINE AND ALLOWED CYLINDER TO HYDRAULICALLY LOCK. *TR
Engine, Nov 13, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, AN ABNORMAL SOUND CAME FROM THE ENGINE AND THE VEHICLE WOULD NOT START. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DETERMINED THAT THE CONNECTING ROD WAS DAMAGED. THE DEALER REPLACED THE CONNECTING ROD HOWEVER, THE REPAIR DID NOT REMEDY THE DEFECT AND THE FAILURE LATER RECURRED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A TWO-INCH HOLE IN THE ENGINE BLOCK. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER INDICATED THAT THE CONNECTING ROD WAS DAMAGED AND CAUSED THE TWO-INCH HOLE IN THE ENGINE BLOCK. THE DEALER REPLACED THE ENGINE AS A REPAIR. THE FAILURE MILEAGE WAS 72,000.
Engine, Nov 13, 2013
AFTER RETURNING FROM A WEEK LONG BUSINESS TRIP, I WENT TO MY DURANGO THAT WAS PARKED AT THE AIRPORT. THE BATTERY WAS DEAD FOR SOME REASON, AND USED A JUMP BOX TO START THE VEHICLE. IMMEDIATELY UPON STARTED, THE ENGINE STARTED TO MAKE A LONG RATTLING NOISE, THEN SHUT DOWN. UPON FURTHER REVIEW, I FOUND OIL LEAKING FROM UNDER THE VEHICLE, AND A PIECE OF METAL AS WELL. AFTER HAVING THE DURANGO TOWED TO MY HOME, I CHECKED OUT THE ENGINE TO FIND A WHOLE IN THE ENGINE BLOCK JUST IN FRONT OF THE STARTER ON THE PASSENGER SIDE. IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH MANY PEOPLE FOR THE 2004 5.7L HEMI ENGINE. I AM SURPRISED THAT THIS HAS NOT BEEN ADDRESSED YET. I AM THANKFUL THAT I WAS NOT DRIVING WHEN THIS HAPPENED AS IT HAS WITH SOME, BUT I SUPPOSE IT WILL TAKE A FATALITY UNTIL IT IS DEEMED SERIOUS ENOUGH FOR A RECALL. *TR
Engine, Nov 11, 2013
ENGINE FAILED SHORTLY (10 SECONDS) AFTER START-UP, MAKING A LOUD KNOCKING NOISE AND THEN SEIZING TIGHT. ENGINE COULD NOT BE RE-STARTED AS IT COULD NOT TURN-OVER. ENGINE WAS INSPECTED BEFORE REMOVAL, AND #7 PISTON WAS FOUND TO NOT BE MOVING WHEN THE CRANKSHAFT WAS ROTATED IN REVERSE ROTATION MANUALLY. ENGINE WAS REMOVED AND TORN DOWN FOR INSPECTION. CYLINDER #7 CONNECTING ROD WAS FOUND TO BE BROKEN MIDWAY THROUGH THE I-BEAM SECTION, AND THE REMAINING PARTS OF THE CONNECTING ROD SHOWED EVIDENCE OF BEING BENT OR BUCKED PREVIOUS TO THE FAILURE BY ONE OR MORE HYDROLOCK EVENTS. ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE DESIGN IN THE THROTTLE BODY TO INDUCTION RESONATOR JOINT THAT ALLOWS WINDSHIELD WATER RUNOFF TO BE DRAWN INTO THE ENGINES INDUCTION SYSTEM. THIS VEHICLE HAD EXPERIENCED ROUGH RUNNING IN HEAVY RAIN CONDITIONS, WHICH WAS THOUGHT TO BE IGNITION RELATED PER A CHRYSLER TSB DUE TO A DEFECTIVE COWL DESIGN THAT ALLOWS RAIN WATER TO DEPOSIT DIRECTLY ON THE IGNITION COILS, AND THROTTLE BODY, IN LARGE VOLUMES. CHRYSLER RE-DESIGNED THE COWL PIECE BUT DID NOT MANDATE ITS REPLACEMENT. *TR
Engine, Nov 9, 2013
PRIOR TO THE ENGINE FAILURE THE MOTOR WOULD SHUT OFF DURING ANY HEAVY RAIN STORM, THEN AFTER ONE RAIN STORM IN JULY OF 2012 THE NEXT MORNING WENT OUTSIDE TO START THE TRUCK THE MOTOR HAD LOCKED UP. TOOK IT TO THE GARAGE AND WAS TOLD BY THE MECHANIC THAT DODGE HAD A MAJOR DESIGN DEFECT IN THE 2004-2005 DURANGO THAT CAUSED ENGINE FAILURE WITH RAIN WATER GETTING INTO THE ENGINE. SO IF THAT IS THE CASE THEN CHRYSLER NEEDS TO REFUND EVERYONE THAT HAS HAD THESE ISSUE DUE TO THERE MISTAKE AND NOT PENALIZE THE CUSTOMERS. *TR
Engine, Nov 8, 2013
RIGHT AFTER I PURCHASED THIS USED VEHICLE WITHOUT ANY SERVICE CONTRACT, I STARTED TO HAVE PROBLEMS WHEN IT RAINS THE TRUCK WILL START SHAKING,STALLING AND THEN THE CHECK ENGINE LIGHT WILL COME ON, ALSO AFTER TAKING THE TRUCK THRU A CAR WASH IT WILL DO THE SAME THING, I NEED HELP BECAUSE I PAID 11,000 DOLLARS FOR THESE POS. *TR