2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
249 reports, newest first. Show all
Engine and engine cooling, May 31, 2011
2004 DODGE DURANGO 107,000 MILES ENGINE FAILURE WITHOUT ANY WARNING MY ENGINE BLEW A ROD, WHILE GOING 55 MPH, I HAVE ALWAYS KEPT MAINTENANCE UP TO DATE, TOWED IT TO DODGE DEALERSHIP AND WAS TOLD I COULD PAY THEM TO LOOK AT IT AND DIAGNOSE WHAT WAS WRONG, BUT THAT IT WAS PROBABLY FROM OIL SLUDGE FROM NOT TAKING CARE OF THE CAR. THEY HAVE BEEN THE ONES DOING MY OIL CHANGES FOR THE LAST YEAR. THEY TOLD ME THEY KNOW OF NO PROBLEMS WHAT SO EVER WITH THE 04 DURANGO ENGINES... *TR
Engine and engine cooling, May 26, 2011
WIFE DROVE 2004 DURANGO WITH 5.7L HEMI TO WORK LAST NIGHT, WHEN STARTED IT TO COME HOME MADE LOUD NOISE. I TRAILERED IT HOME, CALLED MECHANIC TO LOOK AT IT. HE SAID I HAD BROKEN ROD IN ENGINE. OIL&FILTERS CHANGED EVERY 3000 MILES. NO PROBLEMS UNTIL THIS. VERY UPSET DODGE WILL NOT COVER THIS. NEEDS NEW MOTOR!!!!!!!! ONLY 123,000 MILES. *TR
Engine and engine cooling, May 25, 2011
FOUND OUT THAT THE TICKING NOISE WAS #7 CYLINDER CONNECTING ROD WAS BENT AND HITTING THE BAFFLE ABOVE THE CRANKSHAFT. IT BENT WHEN DEALER CALLED AN TOLD ME I HAD A MAJOR REPAIR PROBLEM, AS I WAS DRIVING IT ON HIGHWAY ,THE ENGINE BEGAN TO SHAKE I THOUGHT IT WAS A VALVE PROBLEM. WORKING ON FILING A COMPLAINT WITH NHTSA DEALER TOLD ME I NEED A ENGINE REPLACEMENT ONLY 147,000 MILE OIL CHANGES EVERY 3,500 MILES THERE NEEDS TO BE A IMMEDIATE RECALL THIS IS A DANGEROUS OCCURRENCE AND SOME ONE WILL END UP HURT. *TR
Engine and engine cooling, May 16, 2011
2004 DODGE DURANGO W/5.7 HEMI ENGINE. PISTON WENT THROUGH THE ENGINE WHEN THE CAR WAS STARTED. I HAD BOUGHT THE CAR WITH OVER 60K MILES AND I PUT LESS THAN 20K ON IT FROM THE TIME I PURCHASED UNTIL THE TIME THE ENGINE WENT. THE CAR WAS 15K SO WE STILL HAVE A CAR NOTE ON IT. I HAVE NO VEHICLE TO DRIVE BUT STILL MAKING PAYMENTS. MY HUSBAND IS OUT OF WORK AND WE DON'T HAVE MONEY TO REPLACE A MALFUNCTIONED ENGINE. THIS IS NOT NORMAL WEAR AND TEAR MAINT. VEHICLE LOOKS NEW AND HAVE HAD ALL REQUIRED MAINT DONE ON A REG. BASIS. *TR
Engine and engine cooling, May 15, 2011
I HAVE A 2004 DODGE DURANGO W/ A 5.7 HEMI. DROVE THIS VEHICLE BACK AND FORTH TO WORK EVERYDAY WITHOUT ANY PROBLEMS. I LOVED THIS SUV! IT WAS BY FAR THE NICEST VEHICLE I HAVE EVER OWNED. FRIENDS JOKED THAT I BABIED IT MORE THAN I DID MY CHILDREN. I TOOK VERY GOOD CARE OF THIS VEHICLE MECHANICALLY AND COSMETICALLY. BEING AN EX-MECHANIC, I AM VERY AWARE OF THE NECESSITY OF REGULAR MAINTENANCE. I PARKED THE VEHICLE FRIDAY NIGHT AND ALL DAY SAT. WIFE WENT TO GO DO THE GROCERY SHOPPING SUN MORNING AND CLAIMED THAT THE ENGINE TURNED OVER A LITTLE AND THEN THERE WAS A THUNK NOISE AND WOULDN'T RESTART. I WENT OUT AND TRIED TO START THE DURANGO. ON THE THIRD TRY, THE ENGINE STARTED. THERE WAS A LOUD CLICKING NOISE COMING FROM THE ENGINE. IT SOUNDED LIKE THE BENDIX WAS STUCK ON THE STARTER. I TRIED TAPPING ON THE STARTER TO DISENGAGE IT TO NO AVAIL. I REPLACED THE STARTER WITH A NEW ONE AND GOT THE SAME SOUND. I CALLED A LOCAL MECHANIC ABOUT THE PROBLEM AND HE CAME TO MY HOUSE TO HEAR THE PROBLEM. WHEN WE STARTED THE ENGINE, THE NOISE WAS NOTICEABLY LOUDER. AFTER AN HOUR OF CRAWLING AROUND UNDER THE VEHICLE IT APPEARED TO BE AN INTERNAL ENGINE PROBLEM. ON FURTHER INSPECTION WE FOUND A SMALL CRACK ON THE DRIVERS SIDE OF THE BLOCK. I CAN NOT AFFORD TO HAVE THE ENGINE REPLACED EVEN THOUGH I AM STILL MAKING PAYMENTS, INSURANCE, AND TAGS. AFTER ALL THE OTHER RESEARCH I HAVE DONE AND THE HUNDREDS OF PEOPLE I HAVE FOUND WITH THIS SAME PROBLEM, I JUST DON'T UNDERSTAND WHY CHRYSLER HASN'T RELEASED A RECALL. I WAS VERY LUCKY THAT THIS DIDN'T HAPPEN WHILE TRAVELING DOWN THE HIGHWAY. THE DURANGO HAS APPROX. 95,000 MILES ON IT. THIS TYPE OF FAILURE SHOULD NOT BE HAPPENING THIS EARLY TO THIS AMOUNT OF ANY VEHICLE. UPDATED 08/23/11 *TR
Engine and engine cooling, May 5, 2011
MY HUSBAND STARTED THE DURANGO AND HEARD A LOUD CLICKING SOUND COMING FROM THE ENGINE. HE FOUND A PUDDLE OF OIL UNDERNEATH AND DISCOVERED THERE WAS A LARGE HOLE IN THE OIL PAN. WE HAD IT TOWED TO THE DEALER AND WAS TOLD THAT A ROD HAD SHOT THROUGH THE OIL PAN AND THAT OUR ENGINE WOULD HAVE TO BE REPLACED. WE HAVE ALWAYS MAINTAINED THE OIL CHANGES AND UPKEEP. THE DAY BEFORE THIS HAPPENED WE HAD DRIVEN ALL OVER AND HAD NO PROBLEMS. PRIOR TO THIS THERE HAD BEEN TWO OCCASSIONS WHEN I WAS GOING DOWN THE ROAD AND THE ENGINE JUST SHUT DOWN AND I COULDNT CONTROL THE STEERING OR BRAKES BUT THEY HAPPENED ABOUT A YEAR APART AND STARTED UP IMMEDIATELY. LUCKILY I WASNT IN BUSY TRAFFIC WHEN THIS OCCURED. I THOUGHT IT WAS A FLUKE BECAUSE THERE WAS NEVER ANY ENGINE LIGHTS ON. EVEN THE MORNING WHEN HE DISCOVERED THE CLICKING SOUND THERE WERE NO DASH LIGHTS ON.
Engine and engine cooling, May 3, 2011
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD BANG HEARD FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED A SUBSTANTIAL AMOUNT OF OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY DETECTED A FAILED CONNECTOR ROD. THE TECHNICIAN STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE MANUFACTURER DISCONTINUED THE PRODUCTION OF THE SPECIFIC MODEL ENGINE NEEDED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 78,600. UPDATED 07/08/11 *BF ACCORDING TO THE INVOICE, THE CRANKSHAFT WAS BROKEN AND WENT THROUGH THE ENGINE BLOCK. THE ENGINE NEEDED TO BE REPLACED. UPDATED 09/16/11 *JB
Engine and engine cooling, Apr 28, 2011
I'VE HAD MY 2004 DODGE DURANGO SINCE 2006, PURCHASE IT WHILE LIVING IN PADUCAH, KY. VERY NICE FAMILY VEHICLE I THOUGHT, UNTIL ABOUT 1YR AGO, WHEN I DISCOVER WHEN IT RAIN HARD, OR I TAKE TRUCK THROUGH A CARWASH, IT SHUTS OFF ON ME. I WOULD BE DRIVING AND WHEN I TURN OFF ON EXIT OR STREET, IT INSTANTLY SHUTS OFF, WHICH LEAVES MY TAIL ENDS HANGING OUT. THANK GOD I'VE NEVER BEEN IN AN ACCIDENT. I USED THIS TRUCK FOR PERSONAL REASONS AS WELL AS TAKING KIDS BACK AND FORTH TO SCHOOL. THIS IS SO DANGEROUS. I TOOK IT TO WOLFCHASE CHRYSLER DODGE, HERE IN MEMPHIS 02/2011 ABOUT THIS PROBLEM IN WHICH I FELT WAS ANOTHER WASTE OF MY MONEY, BECAUSE CHAD WAS SO MUCH UNHELPFUL AND UNCONCERN. HE TOLD ME ABOUT OTHER PROBLEMS, IN WHICH I ALREADY KNEW I NEEDED BRAKES. HE CLAIMS THEY WERE UNABLE TO FIND ANYTHING. THAT WAS THE MAIN REASON WHY I FINALLY TOOK IT THERE WHEN I HAD MONEY. THINKING THEY WOULD SOLVE MY PROBLEM. SAD THEY COULDN'T TELL ME WHAT WAS WRONG WITH MY VEHICLE. I SEE WHERE THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM. THIS HAS TO BE A RECALL!!! HELP PLEASE'. IT'S SO STRANGE THAT I AM HAVING SO MANY PROBLEMS WITH MY 2004 DURANGO. I HAD MY OIL CHANGE FRIDAY 04/22/11 AT JIFFY LUBE. ON SATURDAY 04/23/11, I WAS OUT DRIVING AND MY TRUCK START SHAKING, SO I TURNED ONTO THIS LOT BESIDE MENEKINE SHOP, BECAUSE I THOUGHT MY TIRES WAS COMING OFF WHEN I GOT OUT TO LOOK, THE TIRES WAS OK. SO, I WALKED OVER TO THE OWNER AND ASKED COULD HE SEE WHAT'S WRONG WITH MY TRUCK. HE MANAGED TO GET IT STARTED BACK UP, TO PULL IT UNDER THE GARAGE. HE CHECKED THE OIL, WHICH WAS IN THERE, PUT IT ON A MACHINE, WHICH GAVE HIM 6 CODES, SOMETHING ABOUT A MISFIRE, AND SOMETHING BEING RICH. HE CONTINUE TO CHECK A LOT OF THINGS AND HE NOTICE MY OIL LIGHT COULDN'T BE RESET, AND ALSO STATED SOMETHING ABOUT MY VALVE ARE KNOCKING AND THAT I NEEDED A NEEDED A MOTOR. OMG!!!, WHEN IT RAINS, IT POUR. I CALLED CHRYSLER DODGE AGAIN, AND CHAD ANSWERED THE PHONE. I ASKED HIM ABOUT THE MOTOR. HE TO. *TR
Engine and engine cooling, Apr 27, 2011
2004 DODGE DURANGO LIMITED WITH 91,855 MILES. NO PRIOR PROBLEMS WHATSOEVER. DRIVING DOWN ROAD, MALFUNCTION INDICATOR LIGHT CAME ON AND STARTED FLASHING, 30 SECONDS LATER THE VEHICLE LOST ALL POWER AND WOULD NOT RESTART. IT HAD TO BE TOWED TO SERVICE STATION, WHERE DIAGNOSIS WAS MADE. THERE WAS A HOLE IN THE ENGINE BLOCK. THIS SHOULD NOT HAVE HAPPENED TO A CAR OF THIS AGE WITH THIS MILEAGE. THEY ADVISED THE POWERTRAIN WARRANTY EXPIRED AT 70,000 MILES. HOWEVER, MANY HAVE COMPLAINED ABOUT THIS SAME ISSUE AND IT CREATES A POTENTIALLY CATASTROPHIC LIFE SAFETY ISSUE. JUST FILED MY COMPLAINT WITH CHRYSLER TODAY AND HOPE THAT THEY DO THE RIGHT THING - UNLESS THEY DON'T CARE IF I EVER PURCHASE ANOTHER PRODUCT FROM THEM AGAIN! *TR
Engine and engine cooling, Apr 20, 2011
I WENT OUT TO START MY VEHICLE, ON THE MORNING OF MARCH 28, TO LET IT WARM UP, AND WHEN I TRIED TO START THE CAR, IT MADE A HORRIBLE NOISE SO I IMMEDIATELY TURNED THE CAR OFF. MY HUSBAND CAME OUT AND POPPED THE HOOD TO SEE IF WHAT WAS MAKING THE NOISE, WAS VISIBLE. IT WASN'T. WE CALLED A MECHANIC AND HE CAME TO OUR HOUSE TO LOOK AT THE VEHICLE AND AFTER HE TRIED TO START IT, HE IMMEDIATELY TURNED IT OFF TOO. HE TOLD US HE REALLY THOUGHT IT WAS THE MOTOR AND THAT IT HAD THROWN A ROD. HE TOLD US NOT TO DRIVE IT ANYWHERE, WHICH I WOULDN'T HAVE ANYWAY, CONSIDERING THE NOISE IT WAS MAKING! WE CALLED A WRECKER AND HAD IT TOWED TO A MECHANIC. HE CALLED US TO TELL US IT DEFINITELY WAS THE MOTOR. WE HAVE TO GET A NEW MOTOR WHICH IS GOING TO COST US SOMEWHERE IN THE NEIGHBORHOOD OF $4-5,000! WE DO NOT HAVE THAT KIND OF MONEY!!!! FROM WHAT I HAVE READ ON SEVERAL WEBSITES, THIS ISN'T THE FIRST TIME THIS HAS HAPPENED TO A 2004 DURANGO WITH A 5.7 HEMI. WE CONTACTED THE DODGE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THE LITERALLY WENT ALL AROUND THE SUBJECT OF HOW MANY TIMES THIS HAS HAPPENED TO OTHERS AND IF THERE WAS SOMETHING CHRYSLER COULD DO TO HELP! THEY WANT $6,000 JUST FOR A MOTOR! THAT DOESN'T INCLUDE LABOR! YOU'VE GOT TO BE KIDDING ME!!! I CONTACTED ONE PLACE CHECKING ON A REPLACEMENT ENGINE AND THE GENTLEMAN SAID "YOU'RE LUCKY, MOST PEOPLE WITH THAT YEAR DURANGO, HAVE ALREADY HAD TO REPLACE THEIR MOTORS 2-3 TIMES!" LUCKY, ARE YOU SERIOUS? WHO COULD AFFORD TO DO THAT 2-3 TIMES??? SOMETHING NEEDS TO BE DONE ABOUT THIS! CHRYSLER NEEDS TO STEP UP AND BACK THEIR NAME UP BY TAKING CARE OF THIS PROBLEM, NOT JUST FOR ME, BUT FOR EVERYONE WHO HAS HAD THE SAME PROBLEM. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR ANY ASSISTANCE YOU CAN GIVE. *TR
Engine and engine cooling, Apr 20, 2011
I USE OUR 2004 DODGE DURANGO WITH 5.7 HEMI ENGINE TO TAKE OUR 3 CHILDREN TO SCHOOL. WE HAVE TAKEN GREAT CARE OF THIS VEHICLE, MAINTAINING EVERYTHING! 4 DAYS AGO WE GOT INTO THE VEHICLE TO GO TO THE STORE AND AT START UP THE ENGINE MADE A HORRIBLE SOUND. WE STOPPED TRYING TO START IT THEN TRIED ONCE AGAIN. MY HUSBAND OPENED THE HOOD SMELLED OIL AND LOOKED UNDERNEATH THE VEHICLE TO FIND THAT THE ENGINE HAD THROWN A ROD AND THERE WAS A HOLE IN THE SIDE OF THE ENGINE. WE HAD NO WARNING WHATSOEVER. THE VEHICLE MADE NO OTHER SOUND PRIOR AND DROVE 100% FINE THE DAY BEFORE. AFTER SEARCHING, WE HAVE FOUND MANY PEOPLE HAVE HAD THIS SAME PROBLEM. NOW WE ARE IN PURSUIT OF ANY TYPE OF JUSTICE FROM THIS. OUR EXTENDED VEHICLE WARRANTY EXPIRED 2 MONTHS AGO. WHEN WE CALLED THE DEALER TO SEE IF THERE WAS ANYTHING THEY COULD DO FOR US WE WERE TOLD "NO" AND WERE ALSO TOLD WE WERE THE 2ND PEOPLE TO CALL WITH THE SAME PROBLEM WITH THIS ENGINE. IT DOESN'T SEEM TO BE THE DURANGO ALONE...BUT THE 5.7 HEMI ENGINE BETWEEN CERTAIN YEARS. *TR
Engine and engine cooling, Apr 19, 2011
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT HEARD A LOUD NOISE IN THE ENGINE AND THERE WAS AN OIL SPILL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE ENGINE ROD PUNCTURED THE ENGINE. THE REPORT FILED TO THE MANUFACTURER WAS #20713758. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 104,000.
Engine and engine cooling, Apr 8, 2011, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE RELATIVE TO SOMETHING BLOWING UP, HE NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND A HOLE IN THE ENGINE. THE MECHANIC STATED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Apr 6, 2011
DODGE DURANGO 2004, 5.7 HEMI ENGINE , I TRIED TO START THE CAR BUT AT THE FIRST ATTEMPT I JUST HEAR A NOISE BUT THE ENGINE DIDN'T START. AT THE THIRD TIME THE ENGINE START IT, BUT IT WAS A MAKING A CLICKING NOISE THAT INCREASED WITH THE ACCELERATION OF THE ENGINE. BEFORE THIS INCIDENT I DID NOT HAVE ANY ISSUE WITH MY CAR, I BOUGHT IT OVER TWO YEARS AGO. I BEEN DOING THE SERVICES AT LEAST EVERY 3,000 MILES , BUT THE THING THAT MAKE ME UPSET IS THAT I WAS DOING THE SERVICES AT DALLAS DODGE, I MAY HAVE PROOF OF SOME OF THOSE SERVICES. BUT IN THE LAST SERVICE I WENT TO A DIFFERENT PLACE, IT WAS A GUY THAT HAS BEEN WORKING IN CHOPS HIS WHOLE LIFE , AND THE FIRST THING THAT HE NOTICE WHEN HE WAS CHANGING THE OIL IS THAT WAS SO DIRTY. HE ASK ME ABOUT HOW OFTEN I WAS DOING THE OIL,WHEN I TOLD HIM ABOUT EVERY 3,000 MILES, AT THE END HE DID THE COMMENT THAT THEY WERE NOT CHANGING THE OIL. WELL NOW I HAVE THREE DIFFERENT OPINIONS ABOUT MY ENGINE, AND UNFORTUNATELY I HAVE TO REPLACE A ENGINE THAT GOES FROM 4,750 TO 6,700, I HAVE BEEN READING ABOUT PROBLEMS WITH THIS ENGINE AND IT SEEMS LIKE THERE WAS MANY COMPLAINS ABOUT THIS ENGINE, NOW THE ENGINE AND THE BAD SERVICE IT MAKE IT WORSE. I KNOW YOU GUYS MUST HAVE HUNDREDS OF THIS MESSAGES BUT REALLY HOPE YOU GUYS CAN HELP ME WITH SOME DIRECTIONS, WELL AT LEAST IF THIS DOES NOT HELP ME, IT MAY HELP SOMEBODY ELSE WITH THE SAME PROBLEM.
Engine and engine cooling, Apr 5, 2011
2004 DODGE DURANGO HEMI 4X4 SPITS, SPUTTERS AND SHUTS DOWN IN THE RAIN. IT ONLY DOES THIS IN THE RAIN AND DEALERSHIP HAS NO IDEA HOW TO FIX IT. VERY DANGEROUS AS IT'S MY WIFE'S CAR THAT SHE USES TO TAKE OUR DAUGHTER TO SCHOOL EVERYDAY. MANY COMPLAINTS ONLINE FOR SAME PROBLEM. *TR
Engine and engine cooling, Mar 28, 2011
CATASTROPHIC ENGINE FAILURE. DODGE DURANGO 2004 5.7 HEMI ENGINE. HAS 84,000 MILES. WHICH IS LOW MILES FOR THIS TYPE OF ENGINE. DROVE THE SUV THE DAY BEFORE AND WAS RUNNING FINE. NO WARNING LIGHTS ETC. NEXT DAY GO OUT TO START IT UP AND HEAR LOUD NOISES COMING FROM ENGINE. HAD IT TOWED TO THE DEALER AND HE SAID A ROD BROKE. MAINTENANCE WAS UP TO DATE. THIS SHOULDN'T BE HAPPENING AT 84,000 MILES. THIS IS A DESIGN FLAW OR THE USE OF BELOW STANDARDS PARTS. ONLY OPTION IS TO REPLACE ENGINE. THESE CARS COST 35,000 DOLLARS THEY SHOULD NOT BE HAVING A MAJOR ENGINE FAILURE OF THIS TYPE. THIS ENGINE NEEDS TO BE RECALLED AND FIXED. PEOPLE ARE CLEARLY BEING SOLD A DEFECTED PRODUCT. *TR
Engine and engine cooling, Mar 28, 2011
I HAVE A 2004 DODGE DURANGO WITH THE HEMI 5.7 LITER V8. OVER THE LAST WEEK IT WAS OCCASIONALLY HARD TO START WHEN THERE WAS RAIN, OTHERWISE THE VEHICLE RUNS FINE. VEHICLE HAS HAD ALL REGULAR MAINTENANCE, IS USED FOR LIGHT DUTY ONLY AND HAS HAD PROPER WEIGHT OIL USING MOBIL 1 SYNTHETIC AT EACH OIL CHANGE. I DROVE THE VEHICLE HOME FRIDAY NIGHT FROM WORK, STARTED FINE, DROVE HOME FINE, STOPPED AT A STORE ALONG THE WAY, NO ISSUES STARTING IT AFTER. UPON ARRIVING HOME I SHUT IT OFF, WITH NO ISSUES APPARENT. I DID NOT USE THE VEHICLE SATURDAY. SUNDAY AFTERNOON I PROCEED TO START THE VEHICLE AND THE ENGINE SUDDENLY MAKES A LOUD CLACKING NOISE, FOLLOWED BY A LOUD BANG AND STALLS. OIL WAS RUNNING DOWN THE DRIVEWAY AND THE ENGINE HAS A HOLE IN THE BLOCK. VEHICLE ONLY HAS 111K MILES ON IT. THERE WERE NO WARNING SIGNS BEFORE THIS HAPPENED OTHER THEN THE OCCASIONAL ISSUE TO START WHEN IT WAS RAINING. REPAIRS ESTIMATES HAVE RANGED FROM $5500 TO $7000 AS THE ENGINE IS COMPLETELY RUINED. DOING SOME RESEARCH ONLINE I DISCOVERED MANY OWNERS THAT HAVE HAD THE EXACT SAME THING HAPPEN, AND MOST OF THEM HAVE HAD IT HAPPEN BETWEEN 80,000 AND 120,000 MILES. *TR
Engine and engine cooling, Mar 24, 2011
2004 DODGE DURANGO 5.7 HEMI. 50000 MILES. WAS RUNNING FINE. STARTED IT UP AFTER WORK GOT A LOUD KNOCKING SOUND. WENT BACK TO DEALER FOUND THAT IT WAS A BENT ROD. STILL UNDER THE 7/70 WARRANTY. TOOK THEM A DAY TO FIGURE OUT WHAT IT WAS. BUT AFTER READING ALL THESE COMMENTS THEY SHOULD HAVE KNOWN RIGHT AWAY. *TR
Engine and engine cooling, Mar 24, 2011
COMPLETE ENGINE FAILURE. NO PRIOR WARNING. ALL OIL CHANGES AND MAINTENANCE UP TO DATE. DEFECTIVE ENGINE MANUFACTURES AND SOLD BY DODGE. NO RECOURSE GIVEN TO THE THOUSANDS OF PEOPLE WHO BOUGHT THIS VEHICLE AND HAD THE SAME EXACT DEFECT. REPAIRS ESTIMATED AT $3000-6000. THIS CAR WAS DRIVEN WITHOUT INCIDENT THE DAY AND NIGHT BEFORE. THEN THE NEXT DAY UPON LEAVING FOR WORK IN THE MORNING IT COMPLETELY FAILED AND HAD TO BE TOWED. THE MECHANIC STATED LOOSE PARTS IN THE ENGINE CAUSED BY OVERCONSUMPTION OF OIL AND SLUDGE. HOW THE HECK CAN A CAR COMPANY GET AWAY WITH THIS. I STILL OWE MONEY ON IT AND CANT AFFORD TO FIX IT. *TR
Engine and engine cooling, Mar 21, 2011
THE PISTON ROD BROKE OFF CAUSING THREE HOLES TO FORM IN THE OIL PAN. IT ALSO, CAUSED THE ENGINE TO SEIZE.
Engine and engine cooling, Power train, Mar 17, 2011
1. ENGINE LIGHT REMAINS LIT: SERVICE CAN SEE NO REASON FROM COMPUTER DIAGNOSIS. 1A. ENGINE IDLES ROUGH FOR SEVERAL MINUTES AFTER A RAIN STORM. 2. ENGINE WON'T START UNLESS GAS PEDAL FULLY DEPRESSED: THEN STALLS UNLESS IDLE REMAINS AT LEAST 1500 RPMS. 3. TOOK TO SERVICE SHOP: DIAGNOSIS IS CYLINDER # 7 HAS NO COMPRESSION AND COMPUTER SHOWS 8 SYSTEM FAULTS RELATING TO FAILURE OF CYLINDER # 7. RESEARCH FROM INTERNET FORUMS SHOWS THIS IS A COMMON PROBLEM AND THE ONLY SOLUTION IS TO REPLACE THE ENGINE AT A COST BETWEEN $4000 AND $5000. NO GUARANTEES REPLACEMENT ENGINE WILL NOT HAVE SAME PROBLEM. *TR
Engine and engine cooling, Equipment, Mar 17, 2011
I HAVE A 2004 DODGE DURANGO SLT WITH THE HEMI 5.7 L. IT HAS 127,000 MILES ON IT. WE'VE TAKING GREAT CARE OF IT! THE LAST TIME THAT IT WAS DROVE IT WAS A GREAT RIDE, THEN WITH OUT WARNING WENT STARTED IT UP THERE WAS LOUD BANG!!! AND IT STARTED SHAKING. HAD SOMEONE LOOK AT IT AND IT THREW A ROD!! I HAD NO WARNING OF THIS. YES I'VE HAD SMLL PROBLEMS WITH IT OVER THE YEARS PUT A NEW THERMOSTAT IN IT CAUSE OF OVER HEATING NEW BRAKES IT DIED OUT ON ME A FEW TIMES WITH NO REASON SO I THOUGHT IT WAS BAD GAS SO I STARTED PUT THE HIGHER GRADE IN IT AND THAT SEEMED TO STOP THAT. BUT THIS NO WARNING!!! I HAVE BEEN READING AND THERE IS SO MANY COMPLAINTS ON THE SAME YEAR MAKE AND MODEL. DODGE NEEDS TO DO SOMTHING BEFORE SOMEONE GETS HURT OT KILLED!! I WAS LUCKY I HADNT EVEN LEFT MY DRIVEWAY WHEN IT HAPPENED!! NOW I AM GOING TO BE OUT THOUSNADS OF DOLLARS THAT I DONT HAVE TO EITHER GET THIS FIXED OR A NEW CAR. I CANT AFFORD THAT I AM STILL PAYING ON THIS. UNTIL THIS HAPPENED I DIDNT KNOW ALL THE RECALLS THAT HAS BEEN ON THIS VEHICLE. I HAVEN'T RECEIVED ANY. NOW I KNOW WHY I DONT HAVE INSIDE LIGHTS WE UNHOOKED THEM CAUSE THEY WOULDNT GO OFF. COME ON DODGE DO SOMTHING BEFORE SOMEONE GET HURT IN THIS VEHICLE. TAKE RESPONSIBLITY & MAKE A RECALL!! THERE IS 156 POSTINGS ON HERE WITH THE SAME PROBLEMS HOW MANY MORE BEFORE DODGE DOES SOMETHING? I AM GOING TO POST THIS WEBSITE AND LET OTHERS KNOW ABOUT IT I FOUND IT ON ACCIDENT LASTNIGHT. SOMETHING NEEDS TO BE DONE NOW!! I DONT KNOW ABOUT ANYONE ELSE BUT I CAN NOT AFFORD TO REPAIR THIS NOR BUY ANOTHER CAR!! *TR
Engine and engine cooling, Mar 15, 2011
THE DODGE DURANGO IN QUESTION WAS PARKED ON FRIDAY FEB 25, 2011 AND WAS RUNNING PERFECT. IT WAS NOT MISSING OR KNOCKING. ON TUESDAY, MARCH 1, 2011 WE CRANKED THE DURANGO AND IT IMMEDIATELY BEGAN KNOCKING EXTREMELY BAD. TOOK THE DURANGO TO A MECHANIC AND WAS INFORMED THAT THE HEADS WERE RUINED AND THE BLOCK WAS BUSTED FROM A PISTON ROD BENDING. ENGINE CANNOT BE REPAIRED. THE DURANGO IS IN PERFECT SHAPE OTHERWISE AND WITH ONLY 83465 MILES I EXPECTED MORE FOR THE AMOUNT OF MONEY THIS VEHICLE COST.
Engine and engine cooling, Mar 5, 2011
I HAVE A 2004 DODGE DURANGO WITH THE 5.7 HEMI ENGINE WITH ONLY 78,000 MILE ,THE CAR WAS RUNNING FINE ONE DAY. VERY QUIET AND SMOOTH. I WENT TO START IT A DAY OR TWO LATER ,AND THERE WAS A CLANKING SOUND OUT OF THE ENGINE,VERY LOUD, I THOUGHT IT MIGHT BE BAD GAS, AFTER LETTING IT RUN A BIT ,ALL OF A SUDDEN THE NOISE STOPPED .BUT NOW THERE'S HEAVY BLUE SMOKE POURING OUT THE TAIL PIPE. BEING A RETIRED MECHANIC I KNOW THIS IS A VERY BAD OIL ISSUE. I HAVE BEEN READING ONLINE OTHER PEOPLE HAVING TROUBLE WITH THIS 5.7 ENGINE. I CAN ONLY IMAGINE WHAT COULD HAPPEN AT HIGHWAY SPEEDS WITH THIS ENGINE SELF DESTRUCTING. *TR
Engine and engine cooling, Mar 5, 2011
I OWN A 2004 DODGE DURANGO, V8, 5.7 WITH A HEMI & A 102,000 MILES ON IT. I AM THE ORIGINAL OWNER & HAVE BABIED THIS CAR FROM THE GET GO. WE RECENTLY JUST REPLACED THE BALL JOINTS ON THE FRONT END, TUNED IT UP & WAS HEADING TO GET THE TIRES ROTATED & BALANCED FOR OUR FAMILY SPRING BREAK VACATION. WHEN MY HUSBAND WENT OUT TO START IT, IT MADE A HORRIBLE NOISE & THREW A ROD THROUGH MY ENGINE, INTAKE & OIL PAN. I AM HIGHLY DISAPPOINTED IN THE MONEY I HAVE PUT IN THIS CAR TO KEEP IT MAINTENANCED & WHAT I PAID FOR IT, TO JUST BLOW WITH NO WARNING. AFTER READING NUMEROUS COMPLAINTS ABOUT THIS YEAR & ENGINE, DODGE NEEDS TO STEP UP & TAKE RESPONSIBILITY & MAKE A RECALL. I AM NOW GOING TO BE OUT THOUSANDS OF DOLLARS ON A CAR I STILL OWE ON & MY VACATION HAS BEEN RUINED & HAD TO BE CANCELED. I AM THANKFUL HOWEVER THAT I WAS NOT DRIVING WHEN THIS HAPPENED WITH MY LITTLE BOY IN THE CAR. TOTALLY DISGUSTED WITH DODGE FOR NOT RECALLING THIS ENGINE SOONER. *TR