2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
249 reports, newest first. Show all
Engine and engine cooling, Feb 10, 2011
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE PISTONS ON THE VEHICLE HAVE STARTED TO DISINTEGRATE. THE FAILURE CAUSED THE VEHICLE TO STUTTER AND THEN STALL. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE NUMBER SIX CYLINDER MISFIRED. THE DEALERSHIP TOOK THE VEHICLE TO A REGIONAL TEST SITE, DISMANTLED THE ENGINE AND FOUND THAT THE NUMBER SIX CYLINDER WAS DISINTEGRATED. THE DEALER STATED THAT THE ENGINE HAD TO BE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,600.
Engine and engine cooling, Feb 4, 2011
MY 2004 DODGE DURANGO 5.7 L HEMI V8 HAD 134,000 MILES. OIL CHANGES WERE DONE EVERY 3,000 MILES, FLUIDS ALWAYS CHECKED. I DROVE THE VEHICLE FOR MOST OF THE DAY AND THEN PARKED IT IN THE DRIVEWAY. THE NEXT DAY I WENT TO START IT AND IT SOUNDED LIKE THE BATTERY WAS DEAD BUT MADE A LOUD CLUNKING SOUND. I ATTEMPTED TO JUMP THE BATTERY AND WITHOUT SUCCESS I HAD IT TOWED TO A MECHANIC. THE MECHANIC FOUND THAT THE MOTOR SEIZED AND WOULD REQUIRE A REBUILT. THE COST WOULD BE $6300 FOR A VEHICLE THAT IS NOT EVEN PAID OFF YET. AFTER READING SEVERAL OF THE SAME COMPLAINTS, I FIND THIS TO BE A DEFECT. CHRYSLER SHOULD TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT TO CONSUMERS. *TR
Engine and engine cooling, Feb 4, 2011
DROVE THE DURANGO HOME FROM WORK AROUND 8PM THE NIGHT BEFORE. WHEN I GOT INTO THE VEHICLE THE NEXT MORNING ABOUT 7:30AM , HEARD A LOAD POP NOISE AND THEN IT SHUT OFF. WHEN I TRIED TO START IT BACK UP IT HAD AN AWFUL TAPPING NOISE, SO I IMMEDIATELY SHUT THE ENGINE BACK OFF. THIS VEHICLE HAS ABOUT 130,000 MILES ON IT, MOST BEING HIGHWAY MILES. I HAVE ALWAYS SERVICED ACCORDING TO MANUFACTURE RECOMMENDATIONS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I STILL HAVE 6 PAYMENTS LEFT ON IT. WHY WILL DODGE NOT STAND BEHIND THEIR PRODUCT, AS IT IS OBVIOUS BY THE INTERNET THAT THIS IS A VERY BIG PROBLEM. IN THESE BAD ECONOMIC TIMES PEOPLE CAN'T AFFORD TO LOOSE WHAT THEY HAVE WORKED SO HARD TO KEEP. I THINK I WILL GO TO THE NEWS MEDIA ON THIS TO MAKE AMERICANS AWARE NOT TO PURCHASE DODGE PRODUCTS. *TR
Engine and engine cooling, Jan 20, 2011
AFTER NOTHING BUT NORMAL DRIVING EXPERIENCES, UPON ATTEMPTING TO START MY 2004 DODGE DURANGO WITH A 5.7 L HEMI V8, THERE WAS A LARGE WRENCHING SOUND AND THE SUBSEQUENT BANGING IN THE TIMING OF THE ENGINE. THE LAST TIME I DROVE THE CAR IT WAS FINE AND ACTUALLY AVERAGED 20 MPG AS PER USUAL HIGHWAY DRIVING. THE DODGE SERVICE TECHNICIAN LATER INFORMED ME THAT A VALVE LIFTER, ROCKER ARM, AND PISTON HAD ALL GONE AND THE VEHICLE REQUIRES A NEW MOTOR. SINCE I ONLY HAVE 116,000 MILES ON IT AND SERVICE IT REGULARLY, I FIND THIS TO BE A DEFECT. THIS FEELING IS ALSO JUSTIFIED BY THE FACT THAT I CAN EASILY FIND OVER 100 POSTINGS ON VEHICLE FORUMS RELATED TO ENGINE FAILURE AT START-UP, IDLE OR LOW SPEEDS, ALL WITH SIMILAR OUTCOMES TO MINE. THERE WAS NO RECOURSE OFFERED BY THE DEALER, WHO INSTEAD OFFERED ME AN OPTION OF A $6500 REBUILD OR $450 FOR THE CAR AS-IS AND WERE TOO EAGER TO GET ME INTO THEIR SHOWROOM. *TR
Engine and engine cooling, Jan 19, 2011
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE ENGINE BEGAN RATTLING ABNORMALLY. THE CONTACT WAS ABLE TO DETERMINE THAT THE ENGINE WAS LEAKING OIL. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WERE SHARDS OF METAL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WAS 90,800.
Engine and engine cooling, Equipment, Jan 17, 2011
DODGE DURANGO, HEMI 5.7 LITER ENGINE WENT OUT. STARTED OUT WITH A TICKING NOISE THAT I WOUND OUT TO BE THE #7 CYLINDER CONNECTING ROD WAS BENT AND HITTING THE BAFFLE ABOVE THE CRANKSHAFT. IT BROKE, AS I WAS DRIVING IT ONTO THE LIFT, AND SENT THE ROD THROUGH THE SIDE OF THE BLOCK. ENGINE IS DEAD, 116K MILES. *TR
Engine and engine cooling, Jan 12, 2011, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO SLT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONNECTING ROD TO THE ENGINE BROKE. THE CONTACT APPLIED THE BRAKE AND SMOKE EMITTED FROM THE HOOD. THE CONTACT PULLED OVER AND THE VEHICLE CAUGHT FIRE FROM THE OIL ON THE EXHAUST. THE CONTACT STATED THAT THE FIRE WENT OUT AFTER THE OIL BURNT OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.
Engine and engine cooling, Jan 8, 2011
ON THURSDAY DECEMBER 30, 2010 I WENT TO START MY VEHICLE AND THERE WAS A TICKING NOISE COMING FROM THE ENGINE. GOT IT TO MY MECHANICS AND AS WE WERE PUTTING IT ON THE LIFT THERE WAS A BIG BANG AND THEN THE TICKING BECAME MORE OF A HAMMERING NOISE. WE REMOVED THE MOTOR ON THURSDAY JANUARY 6, 2011 TO FIND THAT THE #7 CYLINDER CONNECTING ROD HAD BROKE AND GONE THROUGH THE SIDE OF THE ENGINE BLOCK. THROUGH SOME USER FORUMS ON THE INTERNET I FOUND THAT THERE HAVE BEEN MULTIPLE INSTANCES OF THIS HAPPENING USUALLY BETWEEN 90 - 100,000 MILES. MY VEHICLE HAD APPROXIMATELY 98,000 MILES ON IT. ORDERED A NEW MOTOR ON FRIDAY JANUARY 7,2011. I AM JUST GLAD THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH DURING MY NORMAL DAILY ROUTINE. *LN
Engine and engine cooling, Jan 5, 2011
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE VEHICLE THE ENGINE SOUND WAS SIMILAR TO A "LAWN MOWER". THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE ENGINE DUE A PISTON FRACTURING A BLOCK IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Jan 1, 2011
2004 DURANGO ALL MAINTENANCE KEPT UP, CAR WAS RUNNING FINE THEN ONE DAY WENT TO START CAR MADE LOUD KNOCKING NOISE, DEALER SAID BLOWN CYLINDER. *TR
Engine and engine cooling, Dec 31, 2010
2004 DODGE DURANGO WITH 5.7 V8. VEHICLE HAS 103,000 MILES ON IT AND HAS HAD REGULAR MAINTENANCE AND OIL CHANGES. DROVE THE VEHICLE HOME FROM WORK AND PARKED IT IN MY DRIVEWAY WITH NO INDICATION OF ANY PROBLEMS WHATSOEVER. WHEN I WENT OUT TO START IT THE NEXT DAY IT WOULD NOT START. SOUNDED LIKE A DEAD BATTERY OR POSSIBLY THE STARTER FROZEN UP (RAPID CLICKING NOISE) AFTER TRYING TO JUMP START THE ENGINE, I HAD IT TOWED TO THE SHOP WHERE THEY SHOWED ME A GAPING HOLE IN THE SIDE OF THE ENGINE WHERE IT HAD THROWN A ROD. THEY COULD NOT TELL ME WHAT HAD CAUSED THE FAILURE WITHOUT TEARING APART THE ENGINE AND COSTING A LOT MORE MONEY, BUT ENGINE WAS TRASH AT THAT POINT AND NO NEED SPENDING MORE MONEY ON TRASH. *TR
Engine and engine cooling, Dec 28, 2010
I HAVE A 2004 DODGE DURANGO SLT HEMI (5.7 V8) WITH 71,000 MILES. NO EVENTS LEADING TO FAILURE AS VEHICLE WAS REGULARLY MAINTAINED AND NO WARNING VIA SOUNDS/FEEL/OR LIGHTS OF ANY KIND. THE CONNECTING ROD BROKE THRU THE BOTTOM OF THE ENGINE BLOCK CAUSING 2 SUBSTANTIAL CRACKS AND LEAKAGE OF OIL. ONLY OPTION FOR REPAIR IS A NEW ENGINE. *TR
Engine and engine cooling, Dec 16, 2010
DRIVING ON HIGHWAY AT 55MPH. LOUD BAG THEN RAPPING SOUND. PULLED TO SIDE OF ROAD WITH ENGINE STILL RUNNING, SHUT OFF, DETERMINE LARGE PUDDLE OF OIL UNDER PASSENGER SIDE OF CAR. TOWED TO GARAGE. OIL LEAKED THROUGH CRACKED BLOCK DUE TO BROKEN CONNECTING ROD. ALL MAINTENANCE DONE PER MANUFACTURES SPECS. REPLACING ENGINE. *TR
Engine and engine cooling, Nov 30, 2010
VEHICLE UPON EXITING INTERSTATE BLEW THE ENGINE. STEERING AND BRAKING FUNCTIONS WERE DISABLED. 4,000LB SUV REMAINED UNCONTROLLABLE UNTIL IT CAREENED INTO AN EMBANKMENT. SOMEONE HAS TO DO SOMETHING. THERE ARE COUNTLESS PEOPLE WITH THIS SAME ISSUE OF ENGINE FAILURE WITH THE SAME ENGINE. IS THERE NOTHING THAT CAN BE DONE? WE PAID LARGE AMOUNTS OF MONEY TO SUPPORT CHRYSLER AND THEIR IS NO POSITIVE RETURN FOR THE BUYER. PLEASE SEE LINK HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1DD4B2. *TR
Engine and engine cooling, Nov 26, 2010
2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WAS PURCHASED IN 2007. IN JULY AND AUGUST OF 2010 I EXPERIENCED SEVERAL OCCASIONS OF STALLING AND HESITATION, MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS OF 65 MILES PER HOUR AS WELL AS 30 MILES PER HOUR IN LOCAL TRAFFIC. VEHICLE HAS STALLED WITH NO POWER IN TRAFFIC. SEVERAL TIMES THIS HAS OCCURRED DURING RAINING AND SUNNY CONDITIONS. VARIOUS TIMES CHECK ENGINE LIGHT HAS COME ON AND VEHICLE WAS TAKEN TO DEALERSHIP FOR SERVICE AND KEEP FOR DAYS. CHRYSLER DEALERSHIP CHARGED FOR SENSOR REPLACEMENTS AND COMPLETE TUNE-UP OF PLUGS WIRES, ADJUSTMENTS, ETC. THIS ALL HAPPENED IN THE SUMMER OF 2010. THE VEHICLE HAD BEEN ALLOW TO SIT IN OUR DRIVEWAY FOR SEVERAL WEEKS TO CUT DOWN ON DRIVING IT DUE TO THE PERFORMANCE ISSUES AND TRIPS TO THE DEALERSHIP. ON NOVEMBER 25, 2010, THANKSGIVING DAY, I WHEN OUT TO START THE VEHICLE AND A LOUD THUMPING NOISE CAME FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING OF THIS TYPE OF PROBLEM. MY NEIGHBOR TOLD ME THAT IT SOUNDS LIKE A BLOWN PISTON OR ROD IN THE ENGINE. I HAVE THEN FOUND MANY SIMILAR INCIDENTS AND COMPLAINTS ON THE WEBSITE DESCRIBING THIS SAME DANGEROUS AND DEFECTIVE VEHICLE AND ENGINE AS MINE. SOMEONE WILL BE SERIOUSLY INJURED OR KILLED IF CHRYSLER IS NOT FORCED TO REPLACE OR REPAIR THESE DEFECTIVE ENGINES. IF THIS WERE TOYOTA, YOU WOULD HAVE NO PROBLEM TAKING ACTION AGAINST THE MANUFACTURER. YOU MUST DO THE SAME THING AGAINST CHRYSLER WHO HAS GIVEN THE PUBLIC A BAD AND DEFECTIVE PRODUCT WITH AN EXTREMELY HIGH COST TO REPAIR AND SHOULD NOT BE SHIFTED TO THE CONSUMER WHILE THE COMPANY IS PROVIDED THE ABILITY AND PROTECTION TO IGNORE THEIR RESPONSIBILITY. PLEASE DO YOUR JOB AS THE AMERICAN PUBLIC DEPENDS ON YOU FOR JUSTICE AND RECOMPENSE ON PRODUCTS THAT ARE INFERIOR AND UNSAFE. PLEASE TAKE ACTION FOR RECALL AND REPLACEMENT AND/OR REPAIR OF ALL 2004 AND LATER 5.7 HEMI ENGINES RIGHT AWAY. THERE ARE MORE THAN SUFFICIENT CASES AND REPORTS AS I FOUND OUT THAT I AM NOT ALONE. *TR
Engine and engine cooling, Nov 12, 2010
THE VEHICLE DIES WHEN I DECELERATE OR TURNING IN TO MY DRIVEWAY. THE VEHICLE HAS ALSO DIED DRIVING DOWN THE HIGHWAY AT 40 OR 50 MPH. I HAVE FELT THE VEHICLE CUTTING OUT AS I'M DRIVING ON THE HIGHWAY AT 60 MPH. WHEN STOPPED AT A STOP LIGHT, IT FEELS LIKE IT IS GOING TO DIE, AND I HAVE TO GIVE IT SOME GAS WITH THE ACCELERATOR PEDAL SO IT WON'T DIE. RECENTLY, IT DIED AS I WAS TURNING IN THE DRIVEWAY AT WORK, AND IT TOOK SIX TIMES OF TRYING TO START IT BEFORE IT WOULD START AGAIN.
Engine and engine cooling, Nov 10, 2010
I OWN A 2004 DODGE DURANGO 4.7. THE MILES ARE 117,000. MY WIFE NOTICED A LOUD TICKING SOUND COMING FROM THE ENGINE. AFTER DOING SOME RESEARCH ONLINE ABOUT THE DURANGO I CAME OPEN ANOTHER OWNER THAT REPORTED IT BEING THE EXHAUST MANIFOLD. I BOUGHT A NEW EXHAUST MANIFOLD GASKET AND WHEN I WENT TO INSTALL IT I NOTICED THAT 6 OF THE BOLTS HAD BEEN BROKEN OFF. ON THE DRIVERS SIDE THE HEAT SHIELD WAS COMPLETELY MISSING. I WENT TO THE DEALER AND PURCHASED A NEW HEAT SHIELD AND REPLACEMENT BOLTS. AFTER I INSTALLED THEM THE TICKING CONTINUED, I TOOK IT TO MY MECHANIC AND HE TOLD HE WAS SURE IT WAS AN EXHAUST LEAK AND TO GO AHEAD AND REPLACE THE DRIVERS SIDE MANIFOLD. I PURCHASED THE MANIFOLD FROM THE DODGE DEALER AND ONCE I GOT THE OLD ONE OUT I NOTICED THEY DID NOT MATCH. THE FACTORY EXHAUST MANIFOLD THAT CAME WITH THE VEHICLE DID NOT HAVE THE TWO HOLES CLOSEST TO THE REAR OF THE CAR. I BELIEVE BECAUSE OF THIS IT CAUSE EXCESSIVE HEAT CAUSING THE BOLTS TO BREAK OFF. I BELIEVE IT ALSO TO BE A FIRE HAZARD. I HAVE CONTACTED CHRYSLER I HAVE NOT HEARD BACK YET. *TR
Engine and engine cooling, Nov 7, 2010
I HAVE A 2004 DODGE DURANGO WITH A BLOWN ENGINE. MY 5.7 HEMI HAS APPROXIMATELY 96,000 MILES ON IT. MY VEHICLE'S ENGINE HAS BEEN PROPERLY MAINTAINED FOR THE FOUR YEARS I'VE OWNED IT. I'VE KEPT THE OIL CHANGED EVERY 3,000 MILES, HAVE RUN ONLY HIGH OCTANE FUEL IN IT, AND PUT LESS THAN 10,000 MILES A YEAR ON IT. MY 17 YEAR OLD DAUGHTER WAS ALLOWED TO DRIVE IT TO HER DENTAL APPOINTMENT WHICH IS THIRTY MILES FROM OUR HOMETOWN. HOWEVER, SHE WAS NOT ABLE TO GET OUT OF THE DRIVEWAY. SHE CALLED AND TOLD ME THE ENGINE WAS "BANGING," AND I DON'T MEAN SLANG FOR AWESOME. SO, SHE TOOK HER OLD MAXIMA WITH OVER 200,000 MILES TO HER DENTAL APPOINTMENT, AND WHEN I GOT HOME, I FOUND OUT WHAT SHE WAS TALKING ABOUT. THE ENGINE HAS THROWN A ROD. I CALLED CHRYSLER TO ASK IF THERE IS A RECALL ON THE VEHICLE SINCE I RESEARCHED MY PROBLEM ON THE INTERNET AND FOUND THAT MY ENGINE FAILURE IS NOT AN ISOLATED INCIDENT. I UNDERSTAND COMPLETELY THAT I HAVE NO WARRANTY ON THE VEHICLE, BUT AT SUCH A LOW AMOUNT OF MILES, I ASSUMED THAT DODGE HAD REALIZED THAT THEY HAVE AN OBVIOUS MECHANICAL OR ENGINEERING DEFECT THAT NEEDS TO BE CORRECTED. UNFORTUNATELY, CHRYSLER DOES NOT AGREE. AFTER TALKING TO SEVERAL AGENTS AT CHRYSLER, I WAS ASSIGNED A CASE MANAGER WHO HAD COME TO THE CONCLUSION THAT I WAS ON MY OWN, BUT THEY WANTED TO OFFER ME FOUR COMPLIMENTARY OIL CHANGES! I DID NOT MAKE THAT UP. FOUR OIL CHANGES FOR MY BLOWN ENGINE. I'VE BABIED THIS VEHICLE; MOST OF THE MILES ON MY DURANGO HAVE BEEN HIGHWAY MILES. I'VE ONLY HAULED A TRAILER A HANDFUL OF TIMES. THIS VEHICLE SHOULD NOT BE WORN OUT. I STILL HAVE TWO YEARS TO PAY ON IT. AS A POOR SCHOOL TEACHER WHO RELIED ON THIS VEHICLE FOR TRANSPORTING HIS FAMILY SAFELY, I AM SEVERELY DISAPPOINTED WITH CHRYSLER'S CHOICE TO IGNORE SO MANY PEOPLE WHO HAVE EXPERIENCED THIS VERY SAME PROBLEM OF COUNTING ON CHRYSLER TO PROTECT OUR FAMILIES WITH A RELIABLE VEHICLE BUILT TO SAFELY CARRY OUR FAMILIES IN TRAFFIC AND THROUGH ALL TYPES OF WEATHER. *TR
Engine and engine cooling, Oct 24, 2010
2005 DODGE DURANGO STALLED AT 60 MPH IN INTERSTATE TRAFFIC, OIL LIGHT CAME ON. HAD TO COAST WITH STEERING WHEEL LOCKED ACROSS TWO LANES OF TRAFFIC TO ARRIVE AT SHOULDER. VEHICLE WAS TOWED, WOULD NOT RESTART IMMEDIATELY. DAYS LATER VEHICLE RESTARTED BUT STALLED AGAIN LESS THAN ONE MILE FROM REPAIR SHOP WHILE MAKING U-TURN. CAR LEFT WITH MECHANIC, A SERIES OF THINGS HAVE BEEN ATTEMPTED TO REPAIR.. ANOTHER OIL CHANGE, BATTERY SERVICE, ALTERNATOR SERVICE, OIL PUMP REPAIR, ONLY REMAINING OPTIONS, FUEL PUMP OR. REBUILT ENGINE. NOT WILLING TO PAY FOR ENGINE REPAIR, ESPECIALLY ON A DEFECTIVE WELL DOCUMENTED PART. *TR
Engine and engine cooling, Oct 12, 2010
I PURCHASED THE VEHICLE ON 8/27/2010. ON 9/4/2010 WHILE DRIVING ON THE HIGHWAY AT 70MPH, THE CAR MADE A JERKING MOVEMENT THEN STALLED. I LOOKED OUT OF THE REARVIEW MIRROR, AND THERE WAS SMOKE COMING FROM THE EXHAUST. I WAS UNABLE TO STOP DUE TO THE POWER BRAKES GOING OUT AND ROLLED INTO A DITCH. I IMMEDIATELY CALLED THE CAR DEALERSHIP. THE CAR DEALERSHIP TOLD ME TO HAVE IT TOWED THERE AND THEY WOULD DIAGNOSE THE PROBLEM. TWO WEEKS LATER THE DEALERSHIP STATED THAT THE ENGINE WAS OVERHEATED AND STALLED. THERE WAS NO INDICATION WHILE DRIVING THE CAR AFTER ONE WEEK OF PURCHASE THAT THE ENGINE WAS OVERHEATED. THE CAR DEALERSHIP REFUSED TO PAY FOR ANY REPAIRS STATING THAT IT WAS DUE TO MY NEGLECT. THE CAR DEALERSHIP REPAIRED THE ENGINE THROUGH THEIR OWN MECHANICS AND I WAS FORCED TO PAY $4200 FOR A USED ENGINE. I EXPLAINED TO THE DEALERSHIP, WHILE DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THE DODGE 5.7: HEMI ENGINE AND THAT MANY FORMAL COMPLAINTS WERE MADE. ALTHOUGH THE CAR WAS UNDER A 30 DAY WARRANTY, THE DEALERSHIP WOULD NOT PAY FOR THE COST OF THE REPAIRS. *TR
Engine and engine cooling, Oct 11, 2010
2004 DURANGO 92,000 MILES. PROPERLY MAINTAIN. NO ISSUES. ONE MORNING STARTED MAKING IN CLANKING NOISE FROM THE ENGINE NEAR THE OILPAN. ROD BEARING BROKE. REPLACE ENGINE COST $7000. *TR
Engine and engine cooling, Electrical system, Sep 27, 2010
PURCHASED NEW 2004 DURANGO LIMITED 5.7 HEMI: AFTER 3 1/2 YEARS AND THE WARRANTY EXPIRATION, WHEN DRIVING IN CITY TRAFFIC OR HIGHWAY AND IT STARTS RAINING THE ENGINE STARTS TO HESITATE VIOLENTLY, TO THE POINT IT WILL STOP. THIS OCCURS IF THE SUV IS PARKED IN THE RAIN AND THE ENGINE IS STARTED. I HAVE TO WAIT FOR A FEW MINUTES THEN THE ENGINE WILL START, BUT HAVE ANOTHER HEART ATTACK AS I DRIVE DOWN THE ROAD.. I HAVE HAD FUSE PANEL, ENGINE WIRING, ECM CHECKED AND NO ONE CAN FIND ANY PROBLEMS? THE ENGINE RECENTLY STARTED MISSING AND MY SCANNER SHOWED P0308 : I REMOVED THE SPARK PLUG, CHECKED THE COIL,WIRING,INJECTOR,SPARK PLUG ..ALL OK AND ERASED THE CODE: THE ENGINE HAS ABOUT 79,000 MILES ON IT AND IS PROPERLY MAINTAINED AND GARAGED AT NIGHT.. A STALLING ENGINE IN INCLEMENT WEATHER IS A VERY VERY DANGEROUS THING THAT DODGE/CHRYSLER SEEMS TO BE IGNORING..THE FACT IS EVIDENT THAT THERE ARE HUNDREDS OF DODGE CUSTOMERS WITH THE SAME DANGEROUS PROBLEM I FEEL WE SHOULD NOT BE PARTNERS TO DODGE/CHRYSLER'S DEFECTIVE DANGEROUS VEHICLES AND INTERVENTION BY OUR FEDERAL GOVERNMENT BASED ON THE NUMBER OF COMPLAINTS SHOULD BE IMPLEMENTED IMMEDIATELY. *TR
Engine and engine cooling, Electrical system, Sep 25, 2010
ON A 2004 DODGE DURANGO, WHEN ACCELERATING, THE CAR BASICALLY DIES AND GETS NO POWER. THE LIGHTNING BOLT LIGHT COME ON. THIS IS HAPPENING DURING ACCELERATION ON THE HIGHWAY CAUSING A HUGE HAZARD AND IS NOW A SAFETY CONCERN. *TR
Engine and engine cooling, Sep 7, 2010
I OWN A 2004 DODGE DURANGO SLT 5.7 HEMI, UNDER HEAVY RAIN, ENGINES STARTS TO MISFIRE. IT HAS BEEN OVER 2YRS WITH THIS ISSUE. THIS HAPPENS ONLY UNDER HEAVY RAIN. WATER IS APPARENTLY TOUCHING A COIL OR CABLE WHICH MAKES THE CAR SHAKE AS IF IT WANTS TO CUT OFF, IF UNDER EXTREME RAIN ENGINE LIGHT TURNS OFF. IT IS HORRIBLE. I HAVE NOT FOUND A REMEDY FOR THIS AND I FIND NO RECALL AS YET. I HAVE TAKEN TO THE DEALER AND COMPLAINED BUT THEY CANNOT FIND ANYTHING. WHEN I DID A TUNE UP FEB 2010 AT THE DEALER, MECHANIC MENTIONED THAT HE FOUND THE COIL MOIST, WHICH WAS ODD. BUT THIS IS A PROBLEM AS I CANNOT DRIVE THE CAR UNDER HEAVY RAIN CONDITIONS. IM AFRAID OF GETTING STUCK IN THE RAIN OR ENGINE GOING BAD IF I DON'T FIX THIS. *TR
Engine and engine cooling, Aug 18, 2010
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING 65 MPH WHEN THE OIL WARNING LIGHT ILLUMINATED AND THERE WAS AN UNUSUAL TICKING COMING FROM THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE WHERE IT WAS EXAMINED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THERE WAS A THICK LAYER OF BURNED OIL SLUDGE ON THE ENGINE VALVE COVERS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.