2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
249 reports, newest first. Show all
Engine and engine cooling, Mar 2, 2009
SUV STALLS WHILE DRIVING OR STOPPING, RUFF IDLE. THIS THING IS A DEATH TRAP,HAVE YOU EVER TRIED STOPPING OR STEERING WHILE THE CAR IS NOT RUNNING,NOT SAFE AND I HAVE KIDS,SAVE LIVES AND FIX THIS BEFORE SOMEONE GETS KILLED.. *TR
Engine and engine cooling, Mar 1, 2009
HELLO I HAVE A 2004 DODGE DURANGO HEMI 5.7 AND IT STALLS WHILE DRIVING AND SOMETIMES AT STOP LIGHTS,IT STALLED TODAY WHILE DRIVING ALMOST CAUSING ME TO CRASH. IT HAS DONE THIS SEVERAL TIMES.. *TR
Engine and engine cooling, Feb 5, 2009
RECENTLY OUR DURANGO BEGAN MAKING A LOUD TICKING NOISE AT INITIAL START UP OF THE VEHICLE, WHICH WOULD DECREASE AND ULTIMATELY GO AWAY AS THE CAR WARMED UP. I TOOK MY CAR TO MY LOCAL SERVICE SHOP (NOT DODGE) TO HAVE OTHER WORK PERFORMED AND ASKED THEM TO TRY AND DETERMINE THE CAUSE OF THE PROBLEM. THE SAID THAT THE BACK TWO BOLTS CONNECT THE MANIFOLD TO THE BLOCK OF THE ENGINE AND THE HEADS OF THE BOLTS THAT SECURE THE HEAT SHIELD WERE BROKEN. THEY INSTRUCTED ME TO CONTACT THE DEALER BECAUSE IT LOOKED AS IF THE HEADS OF THE BOLTS AND THE BOLTS THEMSELVES HAD JUST BROKEN OFF, PROBABLY DUE TO HEAT FROM THE ENGINE. MY VEHICLE HAS 68,000 MILES SO I CALLED TO SEE IF IT WAS COVERED UNDER THE 70,000 MILE WARRANTY. WITHOUT LOOKING AT THE CAR, THEY TOLD ME THAT SOMEONE HAD TO HAVE BROKEN THE BOLTS OFF, BECAUSE THAT JUST WOULDN'T OCCUR. I TOLD THEM THAT THE ENGINE HAD NEVER BEEN WORKED ON OTHER THAT ROUTINE MAINTENANCE. THEY SAID THEY WOULD NOT COVER IT BECAUSE I HAVE NOT USED THEM FOR OTHER SERVICE, SO THEY DID NOT KNOW IF THE BOLTS HAD BEEN BROKEN OFF BY SOMEONE ELSE. I PAID FOR THE REPAIRS AND THEY STARTED THE VEHICLE AND THE SAME TWO BOLTS ON THE PASSENGER SIDE HAVE THE SAME ISSUE AND IS CAUSING THE SAME NOISE. WHEN QUESTIONED ABOUT THIS, THEY STUCK TO THEIR INITIAL RESPONSE THAT SOMEONE IN THE PAST HAS BROKEN THE BOLTS, EVEN THOUGH I STRESSED AGAIN THAT NO OTHER WORK HAD BEEN DONE ON THE ENGINE OR EXHAUST. WHEN ASKED TO HAVE THE OWNER OF THE DEALERSHIP GIVE ME A CALL CONCERNING THE ISSUE, THE CALL WAS NEVER RETURNED. SO, I GUESS I AM GOING TO HAVE TO PAY TO HAVE THE REPAIRS MADE TO THE PASSENGER SIDE AS WELL, EVEN THOUGH IT SEEMS TO BE AN ISSUE WITH THE BOLTS THAT WERE USED TO SECURE THE MANIFOLD AND THE HEAT SHIELD. *TR
Engine and engine cooling, Electrical system, Jan 26, 2009, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, THE OIL LIGHT WOULD ILLUMINATE, INDICATING THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE ALSO SHUT OFF AT LEAST FIVE TIMES ON THE FREEWAY. IT WOULD USUALLY IMMEDIATELY RESTART, BUT THEN KICK BACK AFTER IT WOULD START. SHE TOOK THE VEHICLE TO THE DEALER AND ASKED ABOUT RECALLS AND OTHER COMPLAINTS AND WAS INFORMED THAT NONE WERE AVAILABLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V528000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH). THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. SHE TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. SHE CONSTANTLY CHANGED THE OIL IN THE VEHICLE AND WOULD GO THREE WEEKS BEFORE THE OIL INDICATOR WOULD ILLUMINATE AGAIN. THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD AND SHE RETURNED TO THE DEALER. THE CONTACT NOTICED A CHEMICAL SMELL AND USED AN EXTINGUISHER TO PREVENT ANY FURTHER DAMAGE. SOMEONE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT IT WOULD NOT BUDGE. THE VEHICLE WAS THEN PLACED INTO REVERSE, WHICH CAUSED MORE SMOKE EMISSION. THE VEHICLE WAS TOWED TO THE NEW DEALER AND THE CLUSTER WAS REPLACED WITH A DEFECTIVE PART. THE CONTACT THEN NOTICED HEADLIGHT, DOME LIGHT, VANITY LIGHT, AND WINDOW ISSUES. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY CHARGED HER FOR THE DIAGNOSTIC AND STATED THAT THE CLUSTER WAS DEFECTIVE. AFTER THEY REPAIRED THE CLUSTER AGAIN, THE ISSUE SEEMED TO WORSEN AND THE HORN BEGAN HONKING INTERMITTENTLY. SHE SPOKE WITH THE DEALER AND MANUFACTURER, BUT THEY OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 72,300 AND FAILURE MILEAGE WAS APPROXIMATELY 5.
Engine and engine cooling, Dec 22, 2008
INTERMITTENT ENGINE STALLING WHILE DRIVING. *TR
Steering, Engine and engine cooling, Nov 8, 2008
I HAVE HAD NUMEROUS ENGINE STALLING/LOSS OF STEERING PROBLEMS WITH MY VEHICLE ONCE THE MILEAGE EXCEEDED 70,000 MILES. IT HAS STALLED WHILE STOPPING AT A STOP SIGN, UPON ACCELERATING INTO A TURN, AND MANY OTHERS. AFTER DIAGNOSTIC TESTING, WE REPLACED 2 O2 SENSORS AND THE STALLING STILL OCCURS. AFTER A SECOND DIAGNOSTIC TESTING, WE REPLACED ALL THE SPARK PLUGS AND IGNITION COILS AND THE STALLING STILL OCCURS. AFTER A THIRD DIAGNOSTIC TESTING, WE REPLACED THE FUEL PUMP AND THE STALLING STILL OCCURS. NOW THE DIAGNOSTIC TESTING INDICATED WE NEED TO REPLACE THE EGR FLOW SENSOR. I CURRENTLY HAVE 74,836 MILES. I HAVE SPENT APPROX $1000 IN PARTS ALONE TO REPAIR THESE ITEMS AND THE PROBLEM IS STILL NOT FIXED. *TR
Engine and engine cooling, Oct 18, 2008
IN JUNE I HAD AN INCIDENT WHERE MY ENGINE STALLED WHILE I WAS DRIVING ON A SIDE STREET AND AT THAT SAME TIME THE CHECK ENGINE LIGHT HAD BEEN COMING ON AND OFF. I BROUGHT IT TO THE DEALER, BUT OF COURSE THE LIGHT WAS NOT ON. THEY HOOKED IT UP TO THE COMPUTER AND FOUND NO PROBLEMS. I HAVE BEEN DRIVING IT AND THE LIGHT HAS COME ON AND OFF OVER THESE FEW MONTHS. WHILE DRIVING I HAVE NOTICED OVER THE PAST MONTH OR TWO THAT ON OCCASION, WHEN I AM DRIVING ANYWHERE BELOW 50 MPH, THE RPM NEEDLE WOULD DROP. SOMETIMES IT WAS A SMALL DROP BUT YOU COULD STILL FEEL THE LOSS OF SPEED. AT OTHER TIMES IT WAS A SIGNIFICANT DROP AND YOU WOULD FEEL THE CAR JERK AS IT RESOLVED ITSELF. ON 3 OCCASIONS THE ENGINE DID STALL COMPLETELY LIKE IN JUNE. LAST NIGHT IT BECOME MORE PROBLEMATIC. IT CONT TO DO THE ABOVE BUT VERY FREQUENTLY AND NOW IF I STOP AT A LIGHT OR TO MAKE A TURN, WHEN I PUSH THE PEDDLE THE CAR GOES VERY SLOWLY AND THE ONLY WAY TO GET IT TO NOT STALL IS TO GIVE IT MORE GAS AND THIS MAKES THE CAR SPRINT FORWARD. I HAD TO TURN INTO TRAFFIC AND ALMOST HAD AN ACCIDENT BECAUSE OF THIS. THIS IS VERY DANGEROUS IN MY OPINION AND IT LOOKS LIKE MANY OTHERS ARE HAVING SIMILAR ISSUES. I AGREE WITH SOME OF THE OTHERS THAT THERE SHOULD BE A RECALL. IT'S JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. *TR
Engine and engine cooling, Power train, Oct 16, 2008
DODGE 2004 DURANGO STALLED WHILE TAKING A RIGHT TURN ONTO SIDE STREET. UNABLE TO FINISH TURN OR GOT OFF THE ROAD. I WAS PANICKED, FOUND FLASHERS TO TURN ON, THEN INSTRUCTED TO BY HELPFUL PASSERBY TO TURN KEY OFF, AND RESTART CAR. THIS WORKED, HASN'T HAPPENED AGAIN. I TAKE THIS VERY SERIOUS, MY YOUNG, NEW DRIVERS, CHILDREN ARE ABLE TO DRIVE THIS VEHICLE AND WOULDN'T KNOW WHAT TO DO IF THIS HAPPENED TO THEM. I WANT THIS TAKEN CARE OF AT DODGES EXPENSE. MARY WEST. *TR
Engine and engine cooling, Sep 28, 2008
I AM HAVING PROBLEMS WITH MY 2004 DODGE DURANGO. MY ENGINE LIGHT AND THROTTLE LIGHT COMES ON AND THE ENGINE LIGHT STAYS ON AND THE THROTTLE LIGHT BLINKS. THIS HAPPENED LAST YEAR IN JULY AND IT IS HAPPENING AGAIN THIS YEAR. I BOUGHT MY AUTO TO THE DEALER AND DUE TO THE FACT THAT THE LIGHT WAS NOT ON AT THAT TIME, THEY COULDN'T DO ANYTHING. THEY JUST CLEANED OUT THE THROTTLE PLATES AND I WAS FINE UNTIL NOW. MY AUTO STOPPED ON THE MAIN ROAD WHILE I WAS STOPPED AT A RED LIGHT. I HAD MY 2 CHILDREN UNDER 4 YEARS OLD WITH ME AND VERY SCARED. NOONE CAN FIND THE PROBLEM. HAS THERE BEEN A RECALL ON MY AUTO IN REGARDS TO THIS? *TR
Engine and engine cooling, Latches/locks/linkages, Sep 24, 2008
MY WIFE WAS DRIVING ALONE TO WORK. SUDDENLY AND WITHOUT WARNING, THE ENGINE STOPPED, LIGHTS WENT OFF AND POWER STEERING WENT OFF. SHE MANAGED TO USE THE CAR MOMENTUM TO DIRECT THE CAR INTO A SIDE ROAD, WITHOUT HITTING ANY OTHER CARS. SHE WAS 30 SECS. FROM THE FREEWAY ENTRANCE). SHE MANAGED TO GET OUT OF THE CAR ( ALL OTHER DOORS TO THE CAR WERE LOCKED EXCEPT THE DRIVER DOOR - WHAT DO YOU DO WHEN YOU ARE IN THE BACK SEAT ?)) AND NOTICED BLUE SMOKE COMING FROM UNDER THE HOOD. SHE TRIED TO RESTART THE VEHICLE BUT WITHOUT SUCCESS. SHE CALLED AAA AND WAS EVENTUALLY TOWED TO STATELINE DODGE IN FORT MILL. THE BATTERY AND CONNECTIONS WERE SO HOT THE TOW TRUCK DRIVER COULD NOT TOUCH THEM..AND STILL SMOKING. THE GARAGE EXAMINED THE BATTERY CABLES AND VERIFIED THEY WERE MELTED TOGETHER(SEE INVOICE). WE WOULD NEED A NEW BATTERY AND CABLE. I CALLED THE GARAGE TO INFORM THEM THAT A NHTSA SAFETY RECALL D40 WAS ISSUED IN 2004, CONCERNING RE-ROUTING THE BATTERY CABLE AS IT COULD LEAD TO AN UNDERHOOD FIRE. I WAS EXPECTING NOT TO BE CHARGED WITH THE BATTERY AND REPLACEMENT CABLE. HOWEVER THE RECALL NOTICE TALKS ABOUT CABLE CONTACT WITH THE UPPER CONTROL ARM OF THE SUSPENSION AND IN MY CASE THE CONTACT WAS WITH THE EXHAUST GAS RECYCLE TUBE, WHICH IS 1" AWAY FROM THE CONTROL ARM. I WAS CHARGED $460 FOR THE WORK AND AM NOW WRITING TO CHRYSLER FOR RECOMPENSE. THIS IS A POTENTIAL SERIOUS ISSUE FOR DURANGO OWNERS, ESPECIALLY IF YOU ARE ON A FREEWAY AND THE ENGINE CUTS OUT OR YOUR CAR IS PARKED IN YOUR GARAGE AT NIGHT AND THE BATTERY IS RED HOT. THIS SAFETY RECALL CAMPAIGN SHOULD BE EXTENDED TO CABLES CONTACTING THE EGR TUBE. *TR
Engine and engine cooling, Aug 14, 2008
THE VEHICLE RANDOMLY STALLS. IT HAS DONE THIS SEVERAL TIMES SINCE I HAVE OWNED IT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES. THEY TOLD ME THEY COULDN'T REPLICATE AND DIAGNOSE THE PROBLEM THEN ONE TIME THEY SAID THEY DID PROVIDE A FIX. THE TIME IMMEDIATELY BEFORE THE FIX I WAS MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC AND THE CAR STALLED. HAD WE BEEN HIT BY THE ONCOMING VEHICLE THE IMPACT WOULD HAVE BEEN A T-BONE INTO MY YOUNG DAUGHTER'S SIDE OF THE CAR. THE MOST RECENT TIME THIS HAPPENED WAS YESTERDAY. I WAS DRIVING APPROX. 35 MILES PER HOUR AND I COULD FEEL THE CAR AS IF I HAD LET MY FOOT OFF THE GAS WHEN I HAD NOT. I WENT TO MAKE A RIGHT HAND TURN AND THE CAR DIED. I WAS NOT ABLE TO STEER AND CAME VERY CLOSE TO HITTING ANOTHER CAR. I WILL NOTE THE MOST RECENT DATE OF THIS INCIDENT. *TR
Engine and engine cooling, Jul 30, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE OIL CHANGE. SEVERAL DAYS LATER, SHE TOOK THE VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT BOTH OF THE BOLTS IN THE EXHAUST MANIFOLD FAILED. THE REPAIR WOULD COST $1,100. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 63,732. UPDATED 09/15/08 *BF THE BOLTS ON THE MANIFOLD HAD BROKEN OFF. UPDATED 09/18/08. *JB
Engine and engine cooling, Power train, Jul 25, 2008
WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. I PUT IT IN PARK AND IT STARTED RIGHT UP. THERE WAS NO SIGN OF RUNNING ROUGH BEFORE THE STALL, IT JUST WAS IDLING AND CUT OUT. A WEEK LATER ON THE HIGHWAY AT APPROX. 60 MPH THE VEHICLE BUCKED LIKE IT WANTED TO STALL BUT DIDN'T. IT DID THIS THREE TIMES IN LESS THAN A MINUTE. I ACCELERATED AND IT SEEMED TO HELP. *TR
Engine and engine cooling, Jul 23, 2008
I HAVE A 2004 DODGE DURANGO WITH 73,600 MILES. FOR THE LAST COUPLE OF MONTHS IT'S BEEN ACTING UP. THE SECOND I SLOW TO A STOP OR PUT IT IN PARK, THE RPMS START JUMPING AROUND. IT HAS STALLED ON ME SEVERAL TIMES. WHEN I ACCELERATE THE RPMS SPIKE AND IT DOESN'T SEEM TO WANT TO GO, BUT JERKS LIKE IT IS GOING TO STALL AND THEN TAKES OFF. IT'S KIND OF SCARY. I'VE TAKEN IT TO SEVERAL SHOPS, BUT THEY CAN'T FIND WHY IT IS DOING THIS. I TOOK IT TO AUTO ZONE TODAY AND HAD IT HOOKED UP TO THEIR DIAGNOSTIC MACHINE. THEY SAID THAT IT ISN'T CODING ANYTHING TO BE WRONG. WHEN I GOOGLED THE PROBLEM, I WAS AMAZED TO SEE HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM. I'M WONDERING IF DODGE HAS LOOKED INTO THIS AND WHY THERE ISN'T A RECALL ??? *TR
Engine and engine cooling, Jul 12, 2008
THERE WAS ALMOST A MULTI CAR CRASH!!!!!!!!!!!!!!!!!! THE CAR QUIT IN THE MIDDLE OF DRIVING INTO AN INTERSECTION THROUGH ONCOMING TRAFFIC. I'M TOLD BY DEALER THE ENGINE FAILED AND NEEDS TO BE REPLACED. THE OIL HAS BEEN CHANGED, AND THE CAR HAS BEEN MAINTAINED. YET THE ENGINE FAILED AND NEEDS TO BE REPLACED!! MANY SIMILAR COMPLAINTS ARE ON WWW.CARCOMPLAINTS.COM SEVERAL OF THE PEOPLE WERE DODGE FANS, AND ONE USED TO BUY AUTOS AT AUCTION. THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DEFECTIVE AUTO, WITH REAL SAFETY CONCERNS. THIS CAR IS ONLY 4 YEARS OLD!! EVIDENTLY THERE IS A CLASS ACTION LAWSUIT ABOUT THIS ENGINE TYPE FOR FAILURE. IN HEAVY TRAFFIC, THIS IS VERY SERIOUS. IN SOUTH FLORIDA NOBODY CAN AFFORD TO BE DRIVING AND THEN HAVE THEIR VEHICLE SUDDENLY FAIL AND LOSE POWER!! THIS IS EXTREMELY DANGEROUS! *TR
Engine and engine cooling, Jun 23, 2008
I OWN A 2004 DODGE DURANGO. I WAS DRIVING ABOUT 40 MPH AND IT JUST STALLED. I WAITED A FEW MINUTES AND IT STARTED BACK AND DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT IT IS A PROBLEM. THEY ADVISED ME TO DRIVE IT AND IF IT DOES IT AGAIN, TO BRING IT BACK. HOWEVER, AFTER DOING RESEARCH ON THE NET I FOUND THAT THIS MODEL HAS THE TENDENCY TO STALL. I'M SHOCKED THAT DODGE DID NOT HAVE AN ANSWER FOR ME. *TR
Engine and engine cooling, Jun 11, 2008
I WAS APPROACHING A RED LIGHT AND WAS SLOWING TO A STOP. AS I SLOWED DOWN TO MAYBE 10 MILES AN HOUR, THE VEHICLE STALLED OR SHUT OFF. I HAD NO POWER STEERING OR ANYTHING. MANAGED TO PUT THE VEHICLE IN PARK AND IT RESTARTED. NEVER DONE IT SINCE, BUT I HAVE RECENTLY LEARNED OF MANY OTHERS WHO HAVE HAD THIS PROBLEM WITH THEIR 2004 DODGE DURANGO. THANKS *TR
Engine and engine cooling, May 21, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO THE NEAREST SERVICE STATION TO CHECK THE OIL. SHE ADDED ONE QUART OF OIL AS INDICATED BY THE OIL DIP STICK. SHE RESUMED DRIVING AND AFTER APPROXIMATELY FIVE MILES, THE ENGINE BEGAN KNOCKING. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO HAVE THE VEHICLE TOWED BACK TO NORTH CAROLINA. ONCE IN NORTH CAROLINA, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A NEW ENGINE WAS NEEDED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.
Engine and engine cooling, May 6, 2008
VEHICLE IS BUCKING DURING EASY CRUISING. WHILE PULLING UP TO STOP OR STOPPING, THE ENGINE IS SHUTTING OFF. IT IS NOT IDLING SMOOTHLY. VEHICLE HAS BEEN TO TWO GARAGES, AND TWO DIFFERENT DODGE DEALERS AND NO ONE CAN FIGURE OUT THE PROBLEM OR HOW TO FIX IT. *TR
Engine and engine cooling, Jan 15, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION. THE CURRENT MILEAGE WAS 43,000 AND FAILURE MILEAGE WAS 20,000. UPDATED 02-14-08. *KB THE DEALER REFUSED TO THE LOOK AT THE VEHICLE WITHOUT CHARGING THE CONSUMER 100.00 AN HOUR. UPDATED
Engine and engine cooling, Power train, Electrical system, Jan 3, 2008
VEH PROBLEM ON 1/1/08 -- 2004 DODGE DURANGO HTTP://WWW.DATATOWN.COM/CHRYSLER/ 1/3/08: CALLED CHRYSLER DEALER ' 1-800-992-1997 SPOKE TO AMY (REF 17081406 (ID#AJ267) SHE REQUESTED THE VEHICLE ID NO ' THE LAST EIGHT ' I GAVE HER ' SHE ASK WHAT OUR ADDRESS WAS AND TELEPHONE NUMBER ' I GAVE IT TO HER. SHE ASKED IF I CONTACTED THE SHOP WHERE I GET IT SERVICED AT ' I SAID, NO I WAS CONTACTING YOU FIRST. I TOLD HER I WANTED TO SEE IF THIS WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY ' SHE SAID, I DID NOT HAVE THAT ' I SAID YES I DID THAT'S WHAT MADE US BUY THE VEHICLE. SHE SAID TO CONTACT THE PLACE WHERE WE BOUGHT IT FROM ' IN ROXBOROGH - SHE SAID, WHAT PROBLEM ARE YOU HAVING. I TOLD HER THAT THE PROBLEM STARTED WHEN I GOT THE RECALL FIXED FOR INSTRUMENT CLUSTER. WE HAD WIRING HARNESS TO THE 8 CYCLINDER. THEN THE OIL LIGHT CAME ON. BUT I DID NOT NEED ANY OIL ' I GET MY OIL DONE REGULARLY. THREE DAYS LATER THE DODGE STARTED REVVING VERY HIGH LIKE SOMEONE IS PUSHING ON THE PEDAL. THE CAR JERKS AND THE ENGINE LIGHT IS ON NOW. SHE PUT ME ON HOLD TO CHECK THE WARRANTY INFORMATION. SPOKE TO LESLIE, SUPERVISOR. SHE TOLD ME THERE IS NOTHING THEY COULD DO FOR ME ' WHAT YOU DO OUT SIDE OF CHRYSLER IS YOUR PROBLEM. I TOLD HER THERE IS ALL SORTS OF NOTES ON LINE FROM PEOPLE HAVING PROBLEMS WITH ENGINES AND TRANSMISSIONS. SHE SAID, THERE WAS NO RECALLS ON THIS.*CN
Engine and engine cooling, Nov 27, 2007
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHEN SLOWING DOWN FROM 30 MPH TO MAKE A TURN OR ATTEMPTING TO ACCELERATE AFTERWARDS, THE VEHICLE STALLS. THE DEALER STATED THAT THE COMPUTER ACCELERATION AND IDLE CHIP NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO HAVE THE IDLE AND ACCELERATION CHIP REPROGRAMMED AND THE FAILURE WAS NOT PERMANENTLY CORRECTED. THE VEHICLE WILL BE TAKEN AGAIN FOR A NEW DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND ISSUED A REFERENCE NUMBER. THE CURRENT MILEAGE WAS 50,161 AND FAILURE MILEAGE WAS 10,000. UPDATED 3/4/08 *CN
Engine and engine cooling, Oct 19, 2007
AFTER LOADING OUR BOAT AT A RESERVOIR AND PREPPING THE BOAT ON THE TRAILER, I STARTED THE DURANGO TO LEAVE THE LAKE, AND THE ENGINE WAS KNOCKING. A GUY FROM THE MARINA CAME BY AND SAID "IT'S KNOCKING ISN'T IT, THAT IS THE THIRD DODGE THIS SUMMER. AFTER HAVING IT TOWED TO THE NEAREST DEALER AND WAITING A WEEK FOR A DIAGNOSIS I WAS TOLD THAT THERE IS AN EVACUATION CANISTER MOUNTED ON THE FRAME RAIL ABOUT MID-VEHICLE. IF THE VENT TO THIS CANISTER GETS IN THE WATER IT WILL SUCK WATER INTO THE INTAKE OF THE ENGINE. THE ENGINE HAD HYDRO-LOCKED AND WAS DESTROYED. I WAS TOLD THAT EVEN THOUGH WE ONLY HAD 37,000 MILES ON THE VEHICLE, CHRYSLER WOULD NOT WARRANTY THIS BECAUSE IT WAS CONSIDERED SUBMERGED.6 WEEKS AND $7000.00 IN REPAIRS AND RENTAL CAR FEES, WE HAVE FINALLY GOTTEN OUR VEHICLE BACK. I WAS TOLD BY THE MECHANIC THAT GETTING IN WATER UP TO THE HUBS OF THE REAR WHEELS, I WOULD BE AT RISK OF THIS HAPPENING AGAIN. I AM NOT SURE THAT IT WAS EVEN IN THAT DEEP WHEN IT HAPPENED THE FIRST TIME. I AM GOING TO GET RID OF THIS VEHICLE IMMEDIATELY. *TR
Engine and engine cooling, Oct 3, 2007
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE APPROACHING A STOP AT 10 MPH, THE VEHICLE STALLED AND THE STEERING FAILED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE RADIO REMAINED ACTIVATED. THE CONTACT PLACED THE VEHICLE IN PARK, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. SHE TOOK THE VEHICLE TO A MECHANIC AND HAD A DIAGNOSTIC PERFORMED, BUT NO FAILURES WERE FOUND. THE FAILURE MILEAGE WAS 36,100 AND CURRENT MILEAGE WAS 37,000.
Engine and engine cooling, Aug 30, 2007
MY DODGE DURANGO 2004 HAS BEEN IN THE SHOP (DEALER) FOR OVER A MONTH DUE TO OVER HEATING. OVER THE COURSE OF THIS TIME, THE THERMOSTAT, RELAYS, WATER PUMP, AND FAN CLUTCH WERE CHANGED. THE RADIATOR FLUSHED. THE DEALER NOW BELIEVES ITS THE HEAD. THE CHECK ENGINE LIGHT HAS GONE ON. WORST YET, THE CAR HAS STALLED ON ME TWICE DURING HEAVY TRAFFIC WHILE TRYING TO TURN AT A LOW SPEED. THIS WORRIES ME SINCE I COULD HAVE GOTTEN IN AN ACCIDENT EACH TIME. I WANT THE CAR OUT OF THE SHOP BUT I AM AFRAID TO DRIVE IT. I NO LONGER FEEL CONFIDENT TO GO ANYWHERE PARTICULARLY LONG DISTANCES WITH IT.