2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
249 reports, newest first. Show all
Engine and engine cooling, Electrical system, Jun 6, 2006, fire
BOUGHT 2004 3.7L DODGE DURANGO JAN 2004 .WITHIN YEAR, CHECK ENGINE LIGHT CAME ON. TOOK IT TO ARRIGO DODGE, WPBCH, FLORIDA. LEFT IT FOR A FEW DAYS, CALLED TO SAY IT WAS READY. REASON FOR FAILURE - BAD SENSOR. DROVE HOME, LIGHT BACK ON.TOOK IT TO ARRIGO. THEY KEPT IT FOR A WEEK. THEY EXPLAINED THAT THE HARNESS (ELECTRICAL) HAD A SHORT, SO THEY REPLACED IT.GOT IT BACK WITH THE LIGHT ON. THEY TOOK IT BACK INTO THE SHOP FOR ABOUT 5 MINUTES THEN THE SERVICE ADVISOR TOOK IT BACK TO SAY THEY JUST TURNED OFF THE WARNING LIGHT. WITHIN A MONTH MY MECHANIC TOLD ME THAT THERE IS A VIBRATION IN THE MOTOR. BY THE BEGINING OF 2006, THE VIBRATION GOT WORSE. EVENTUALLY THE VEHICLE BROKE DOWN. BY THIS TIME, MY 75000 MILE POWERTRANE WARRANTY HAD RUN OUT. MY MECHANIC TOLD ME THAT THERE WAS SLUDGE STUCK IN THE OIL PUMP SCREEN AND AS SUCH THE OIL WAS NOT CIRCULATING LIKE IT SHOULD.THE NIGHT BEFORE I WAS SUPPOSED TO TAKE IT TO THE DEALERSHIP FOR DIAGNOSIS, I PARKED IT IN MY NEIGHBORS DRIVEWAY. WOKE UP EARLY,WENT TO THE TRUCK OPENED THE DRIVERSIDE DOOR AND IMMEDIATELY SMELLED / SAW SMOKE COMING FROM UNDER INSTRUMENT PANEL. ALL THE WARNING AND IGNITION LIGHTS WERE ON AND SPEEDOMETER WAS CYCLING BETWEEN ZERO AND 10 MPH. . I DISCONNECTED THE BATTERY, WHICH STOPPED THE BURNING. TOOK IT TO DEALERSHIP WHERE THEY DISCOVERED THAT THE MODULE IN THE INSTRUMENT CLUSTER WAS BURNT, AND FOR THE ORIGINAL PROBLEM , THEY FOUND THAT THE MOTOR WAS RUINED. AS A RESULT OF ALL THIS I HAD TO PAY $800+ TO FIX THE INSTRUMENT CLUSTER PROBLEM AND MY MECHANIC FOUND A MOTOR TO REPLACE MINE AT AN ADDITIONAL $2500. I'M CONVINCED THE WARNING LIGHT WAS INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE AND HAD THEY NOT TURNED OFF THE WARNING LIGHT, I WOULD HAVE PAID ENOUGH ATTENTION TO THE VEHICLE TO NOT WIND UP WITH A RUINED ENGINE. DEALER TOLD ME THAT THERE WAS RECALL FOR A CAPACITOR IN THE INSTRUMENT CLUSTER BUT THE RECALL WAS DONE ON MY VEHICLE BEFORE I BOUGHT IT. THUS I HAD TO PAY FOR THE REPAIR OUT OF POCKET. *NM
Engine and engine cooling, May 22, 2006, crash
FINALLY GOT TRUCK BACK FROM BODY SHOP (9 WEEKS) AND SERVICE AFTER A TOTAL OF $13219 IN DAMAGE. ALL CAUSED BY THIS STALLING PROBLEM ON 2004 DODGE DURANGO LIMITED WITH A HEMI. STILL AFTER THE ACCIDENT THEY ARE NOT ABLE TO TELL ME WHY THIS HAPPENED. THE TYPICAL ANSWER IS "SORRY BUT WE CANNOT DUPLICATE THIS PROBLEM AND NO CODES ARE COMING UP". SO TO MAKE A LONG STORY SHORT, IT HAS HAPPENED AGAIN !!! I HAVE NOT EVEN HAD THE TRUCK BACK FOR 1 MONTH !!! GOT IN THE TRUCK ON SATURDAY AROUND 10:00 AM (5/20) WITH MY WIFE AND 2 CHILDREN AFTER A HAIRCUT. STARTED THE TRUCK, PUT IT REVERSE AND NOTHING. IT STALLED !?!?! TRIED TWICE MORE AND THE SAME THING HAPPENED. FINALLY THE TRUCK STAYED STARTED ON THE FORTH TRY. STARTED DOWN THE ROAD DOING ABOUT 30-35 MPH, COMING UP TO A TRAFFIC LIGHT AND THE TRUCK STALLED. IMAGINE THAT !!! STOPPED AND PUT IN PARK AND STARTED RIGHT BACK UP. GOT BACK TO OUR HOUSE AND CALLED DEALER. HE SAID BRING IT UP. GOT A CALL TODAY (MONDAY 5/22) FROM DEALER AND YOU WILL NEVER GUESS THE ANSWER I GOT. YOUR RIGHT !!! " SORRY BUT WE CANNOT DUPLICATE THIS PROBLEM AND NO CODES ARE COMING UP". NOT SURE WHAT TO DO AT THIS POINT. WE ARE SCARED OF THIS VEHICLE AND WE ARE AFRAID TO DRIVE IT. NO ONE SEEMS TO CARE. *NM
Engine and engine cooling, Apr 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH OR LESS THE ENGINE STALLED AND LOST POWER WITHOUT WARNING. AFTERWARDS, THE VEHICLE WAS EASILY RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NO FAILURES CODES. THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT CLAIMED THAT VEHICLE SHUT OFF/STALLED OFF 8 TIMES IN 16 MONTHS, AND HAS BEEN AT DEALERSHIP 4 TIMES AND NOTHING HAS BEEN REPLACED OR REPAIRED, AND IT CONTINUED TO SHUT OFF WHILE COMING TO A STOP. THIS WAS A SAFETY PROBLEM. *AK
Engine and engine cooling, Mar 16, 2006
WHILE DRIVING ON I-91 SOUTH IN MA (IN THE EVENING, WITH TWO OF MY KIDS AGES 5 & 7) IN MY 2004 DODGE DURANGO SUV THE ENGINE SUDDENLY AND UNEXPECTEDLY CUT OUT - TURNED OFF. THE VEHICLE LOST POWER STEERING AND POWER BRAKES. THE DASHBOARD LIGHTS WENT DARK. THE HEADLIGHTS REMAINED ON AND THE RADIO CONTINUED TO FUNCTION. THE CAR WAS IN DRIVE AND THE IGNITION KEY WAS IN THE PROPER POSITION - THIS WAS NOT CAUSED THE MY HAVING INADVERTENTLY PUT THE CAR IN NEUTRAL OR PARK, ETC OR BY THE CAR HAVING BEEN INADVERTENTLY TURNED OFF. THIS WAS A SUDDEN ENGINE SHUT DOWN WHILE TRAVELING AT HIGHWAY SPEEDS ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO PUT THE FLASHERS ON (THEY WORKED) AND COAST OVER TO THE SHOULDER AND STOP THE VEHICLE. I SHIFTED THE TRANSMISSION FROM DRIVE TO PARK. I TURNED THE KEY TO THE OFF POSITION. I CHECKED THE HEADLIGHTS -- THEY WENT ON AND OFF. I CHECKED THE RADIO IT WENT ON AND OFF. I WAITED A MOMENT TO COLLECT MY THOUGHTS. THEN, I TURNED THE KEY AND THE CAR STARTED RIGHT UP NO PROBLEM. I LET THE ENGINE IDLE FOR A MOMENT AND CHECKED FOR ANY ENGINE WARNING LIGHTS - THERE WERE NONE. I PUT THE VEHICLE IN DRIVE AND PROCEEDED ON THE SHOULDER FOR A SHORT DISTANCE TO SEE IF THE CAR WOULD GO. IT DID. I WAS ABLE TO ENTER BACK ON TO THE INTERSTATE AND RESUME BY TRIP. THE VEHICLE FUNCTIONED PERFECTLY NORMALLY FOR THE REMAINDER OF THE TRIP. I VEHICLE HAS ALSO CONTINUED TO FUNCTION PROPERLY SINCE THEN WITHOUT INCIDENT. THIS ENGINE CUT OUT PROBLEM HAD NEVER HAPPENED BEFORE. I AM CONCERNED, HOWEVER, THAT THE PROBLEM COULD RECUR AT ANY TIME WITHOUT NOTICE. WHILE FORTUNATELY THIS TIME THAT AN ACCIDENT DID NOT OCCUR AND NO ONE WAS INJURED, IT IS ENTIRELY POSSIBLE THAT GIVEN A DIFFERENT SITUATION AND THIS SAME PROBLEM HAPPENED THERE COULD EASILY BE AN ACCIDENT RESULTING IN DEATH AND/OR SERIOUS BODILY INJURY, AS WELL AS PROPERTY DAMAGE. A MECHANIC LOOK AT THE VEHICLE AND DIDN'T FIND ANYTHING WRONG. *JB
Engine and engine cooling, Mar 6, 2006
THE VEHICLE HAS STALLED ON SEVERAL OCCASIONS, WHILE DRIVING AND WHILE STOPPED. ON TWO OCCASIONS THE VEHICLE FAILED TO RESTART FOR AN HOUR OR SO. WHEN THE ENGINE STALLS THE POWER COMPONENTS ASSOCIATED WITH THE SAFE OPERATION OF THE VEHICLE ALSO ARE EFFECTED (IE STEERING, BRAKES, ETC.). THIS HAS LED TO A COUPLE OF NEAR COLLISIONS ON THE FREEWAY AND SURFACE STREETS. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED. I HAVE VOICED MY CONCERNS TO OTHER OWNERS THAT ARE HAVING THE SAME ISSUES EVEN AFTER TSB ITEMS HAVE BEEN PERFORMED. THE TRANSMISSION ALSO FAILS TO ENGAGE WHEN SHIFTING FROM PARK INTO DRIVE OR REVERSE GEARS. *JB
Engine and engine cooling, Electrical system, Feb 16, 2006, crash
I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND SETTLE THIS ONCE AND FOR ALL. NEXT TIME THERE MAY BE A DEATH. IT MAY BE YOUR CHILD. WE NEED TO STOP THIS PEOPLE !!! *NM
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Equipment, Jan 25, 2006
ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP. *AK
Engine and engine cooling, Electrical system, Seat belts, Jan 12, 2006
DT: THE CONTACT STATED WHILE DRIVING AT NORMAL HIGHWAY SPEEDS THE VEHICLE STALLED WITHOUT WARNING. WHEN THE STALLING OCCURRED THE VEHICLE LOST POWER. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER FLASHED THE COMPUTER, AND DETERMINED THIS WOULD FIX THE PROBLEM. THE VEHICLE OPERATED NORMALLY FOR ONE AND HALF MONTHS. THE STALLING RETURNED SUDDENLY WITHOUT WARNING , AND THE VEHICLE WAS RETURNED TO THE DEALER A SECOND TIME. THE DEALER DETERMINED THE COMPUTER WAS BAD , AND IT WAS REPLACED. AGAIN THE VEHICLE OPERATED NORMALLY FOR TWO TO THREE MONTHS, THEN THE STALLING RETURNED THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME. THIS TIME THE DEALER DETERMINED THE EGR VALVE WAS STUCK . ALSO, THERE WAS A SHORT TO THE GROUND ON THE ENGINE. THE VEHICLE HAD THE SAME TYPE PROBLEMS ONCE AGAIN. ALSO, DEALER REPLACED SEAT BELT ANCHORAGE. *AK
Engine and engine cooling, Nov 13, 2005
AS I WAS DRIVING DOWN US41, I FELT AN "INTERNAL KICKBACK", DEFINITELY NOT DUE TO ACCELERATION OR OTHER DRIVER INPUT. RIGHT AFTER, THE "CHECK ENGINE" LIGHT TURNED ON. THE SAME INCIDENT OCCURRED AGAIN IN OCTOBER 2005 WHEN WE WERE PULLING OUT OF A PARKING LOT. MY HUSBAND THOUGHT THAT HE HAD BEEN REAR-ENDED, BUT I RECOGNIZED THE KICKBACK AND SAW THAT THE "CHECK ENGINE" LIGHT HAD TURNED BACK ON. THE TRUCK IS A 2004 DODGE DURANGO. *NM
Engine and engine cooling, Nov 2, 2005
ONCE ENGINE WAS TURNED ON THE VEHICLE BEGAN TO IDLE ROUGH. WHILE DRIVING AT THE SPEED OF 20 MPH VEHICLE IDLE BECAME WORSE AND DRIVING THE VEHICLE WAS UNSTABLE. VEHICLE WAS IMMEDIATELY DELIVERED TO THE DEALERSHIP FOR SERVICE. *JB
Engine and engine cooling, Power train, Oct 28, 2005
I BOUGHT A 2004 DODGE DURANGO IN NOVEMBER 2004. VIN [XXX]. [XXX]. I HAVE HAD NUMEROUS PROBLEMS WITH THE VEHICLE, INCLUDING THE VEHICLE SILENTLY CEASING TO OPERATE. THIS HAS HAPPENED 3 TIMES IN MOTION, VERY NEARLY CAUSING VERY SERIOUS MOTOR VEHICLE CRASHES. 1 OCCURRENCE HAPPENED WHILE STATIONARY AND IN PARK. ALL OF THIS HAS HAPPENED IN THE 1ST YEAR OF OWNERSHIP. ADDITIONALLY, THE VEHICLE FAILED TO COME OUT OF PARK NUMEROUS TIMES; WHEN PLACED INTO DRIVE, FAILED TO ENGAGE AND WOULD SIMPLY IDLE; AND HAD NUMEROUS ELECTRICAL QUIRKS THAT ARE NOT SAFETY RELATED. EACH TIME WE HAVE TAKEN THE VEHICLE INTO THE DEALER, SIMPLY TO BE TOLD "UNABLE TO DUPLICATE." JUST RECENTLY, WE WERE TOLD CHRYSLER WAS AWARE OF THE VEHICLE CEASING TO OPERATE WITHOUT WARNING WHILE DRIVING. WE WERE TOLD CHRYSLER REFUSED TO ACKNOWLEDGE THE ISSUE OR FIX IT, AND HAVE BEEN PRESSURING DEALERSHIPS TO SEND THE VEHICLES BACK OUT WITH THE CUSTOMER IN THE SAME UNSAFE AND DEADLY CONDITION. CHRYLSER REFUSES TO ACKNOWLEDGE US OR THE PROBLEM, AND 3 TIMES NOW MY FAMILY HAS BEEN PLACED IN PERIL BECAUSE CHRYSLER WON'T RECALL THESE DEFECTIVE VEHICLES OR SPEND MONEY TO FIX THEM.*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Sep 26, 2005
ON THREE SEPARATE OCCASIONS OVER THE PAST 6 MONTHS OUR 2004 DODGE DURANGO STALLED WHILE TRAVELING AT SPEEDS UP TO 45 MPH. WE TOOK IT TO THE DEALER EACH TIME AND THEY CAN NOT IDENTIFY THE PROBLEM. THIS IS A SAFETY ISSUE WHICH IS NOT BEING ADDRESSED. I TALKED TO ANOTHER DEALERSHIP SERVICE DEPARTMENT AND THEY SAID IT IS A COMMON PROBLEM AND "THEY HAVE NO IDEA WHAT IS CAUSING IT OR HOW TO FIX IT". I AM VERY CONCERNED WHAT WILL HAPPEN WHEN MY WIFE IS DRIVING IT ON AN OFF RAMP AT 50 MPH NEXT TIME...SHE WILL GO RIGHT OFF THE SIDE AND PROBABLY ROLL IT WITH NO POWER STEERING OR BRAKE. *JB
Engine and engine cooling, Sep 23, 2005
APPROACHING A LEFT TURN, WHILE BRAKING, THE ENGINE STALLED. APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 15 MPH. HAD TO MAKE A DIFFICULT LEFT TURN AGAINST ONCOMING TRAFFIC WITHOUT POWER STEERING, CAUSING THE VEHICLE TO STRIKE A CURB. NO DAMAGE WAS DONE TO THE VEHICLE OR INJURIES TO THE OCCUPANTS. PUT VEHICLE IN PARK AND RESTARTED THE ENGINE. VEHICLE SEEMED FINE AFTER THAT. *NM
Engine and engine cooling, Aug 16, 2005
VEHICLE HAS COMPLETELY STALLED TWICE IN TRAFFIC. ONCE ON THE FREEWAY WHILE SLOWING DOWN AND ONCE ON THE CITY STREETS WHILE SLOWING DOWN. SEVERAL OTHER TIMES IT HAS ACTED LIKE IT WANTS TO STALL.*JB
Engine and engine cooling, Electrical system, Aug 8, 2005
I PURCHASED A 2004 DODGE DURANGO WITH THE HEMI ENGINE IN APRIL OF 2004. IN JULY 2004 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE FAILED IMMEDIATELY. I HAD IT TOWED BACK TO THE DEALER SHIP (TOWNE & COUNTRY DODGE CONYERS GA). THEY FIXED IT AND DID NOT TELL ME WHAT IT WAS. IN MARCH 2005, THE SAME THING HAPPENED AGAIN. THIS TIME THEY REPLACED A VALVE SPRING IN THE 3TRD CYLINDER. TWO WEEKS AGO, IT HAPPENED AGAIN. THIS TIME THEY TOLD ME I NEEDED A NEW BATTERY. I COMPLAINED AND THEY RECHARGED THE OLD ONE. WHEN I WENT TO PICK IT UP, THERE WERE WARNING LIGHTS ON AND THE CD PLAYER DID NOT WORK. THEY ARE CHARGING ME TO DO A DIAGNOSTIC TEST. I HAVE COMPLAINED TO DODGE WITH NO SATISFACTION. *JB
Engine and engine cooling, Jul 27, 2005
2004 DODGE DURANGO WITH HEMI ENGINE HAS STALLED TWICE WITHOUT WARNING IN PAST 6 MONTHS. WHEN THE ENGINE LOSES POWER STEERING THE VEHICLE IS ALMOST IMPOSSIBLE. THE ENGINE HAS STALLED WHILE MERGING ONTO A FREEWAY AND ALSO ON A RESIDENTIAL STREET. ON THE RESIDENTIAL STREET I WENT UP ON THE SIDEWALK DUE TO LACK OF STEERING.
Engine and engine cooling, Jul 24, 2005
2004 DODGE DURANGO LTD. 5.7 HEMI FAILS TO START, AFTER SEVERAL ATTEMPTS AND STEPPING ON THE GAS, THE CAR STARTS, BUT IDLES VERY ROUGH. DEALER (STANLEY MOTORS, OLD SAYBROOK CT) COULD NOT FIX THE PROBLEM, AFTER HAVING THE CAR FOR SEVEN DAYS- THEY INSTALLED NEW VALVE SPRINGS. THE CAR IS STILL NOT STARTING EASILY, AND IS IDLING VERY ROUGH, CONDITION SEEMS TO BE GETTING WORSE. I'M CONCERNED THERE WILL BE LONG TERM DAMAGE TO THE ENGINE, AND I WILL BE LEFT STRANDED WITH THE FAMILY.
Engine and engine cooling, Jul 22, 2005
2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEEDS.*MR THE CONSUMER STATED THE STALLING OCCURRED ON 3 SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Engine and engine cooling, Jul 19, 2005
SINCE PURCHASING DODGE DURANGO 2004 HEMI 5.7 IN FEBRURARY 2004 AN ENGINE STALLED 3 TIMES WITHOUT ANY REASON. ALL TIMES IT HAPPENED AFTER A COMPLETE STOP AT STOP LIGHT OR IN A PARKING LOT. THE ONLY WAY TO RESTART AN ENGINE WAS TO TURN OFF A KEY, WAIT A LITTLE BIT AND START AN ENGINE ONCE AGAIN. DEALER (WESTGATE DODGE IN RALEIGH, NC) MADE AN INVESTIGATION AND DIDN'T FIND ANYTHING WRONG. THE ONLY THING WHAT HE DID WAS TO FLASH PCM, WHICH LEADS TO REDUCING AN ENGINE POWER AND DECREASING A FUEL ECONOMY. I DON'T FEEL SAFE BECAUSE THIS MAY HAPPEN SOMEWHERE IN A MIDDLE OF A ROAD, WHICH MAY LEAD TO AN INCIDENT AND/OR CRASH.
Engine and engine cooling, Power train, Electrical system, Jul 10, 2005
INSTANT STALLING, WHETHER TURNING OR GOING STRAIGHT. WARM OR COLD DOESN'T MATTER. DEALER HAS NO CLUE.
Engine and engine cooling, Jul 5, 2005
EVENTS LEADING UP TO ENGINE STALL WHILE DRIVING. EVERY GAUGE ON DASH BROAD WILL LIGHT UP AND THEN THE ENGINE WILL STALL WHILE DRIVING. EVERYTHING THEN GOES DEAD. THIS IS THE FORTH TIME THIS HAS HAPPENED. EVERYTIME WE BRING IT INTO A DODGE SERVICE DEPART. THEY TELL US THAT THEY CAN'T FIND ANYTHING WRONG AND SEND US BACK ON THE ROAD. WAS EVEN TOLD THAT THE OWNER OF THE DEALERSHIP DROVE IT AND IT DIDN'T STALL SO NOTHING WRONG WITH IT. IT HAS BEEN HAPPENING EVERY TWO TO THREE MONTHS. MOST RECENTLY JULY 1, 2005. THIS TIME IT DOES HAVE A CO-PILOT ATTACHED, BUT WAS TOLD BY DEALERSHIP, THAT IT PROBABLY WON'T FIND ANYTHING. THE DEALERSHIP HAS RECORDS OF THE EXACT DATES. IT HAS HAPPENED FOUR TIMES IN A TEN MONTH PERIIOD. I HAVE HAD THE CAR THE WHOLE TIME; BRAND NEW OFF THE LOT. MY COMPLAINT IS THAT ALL THE DEALERSHIP IS DOING IS PUTTING ON THE COMPUTER AND SENDING US BACK ON THE ROAD WITH AN UNSAFE AND DANGEROUS VEHICLE.
Engine and engine cooling, Jun 30, 2005
MY PREVIOUS ODI IS 10126311 THIS VEHICLE WAS PICKED UP IN CLOVIS, NM THIS MORNING. BENDER DODGE HAD JUST REPLACED MY SHORT BLOCK DUE TO A SNAPPED NUMBER 7 ROD BETWEEN THE PISTON AND CRANK JOURNAL. THE TRIP WAS OVER 250 MILE FOR US AND ABOUT 10 MILES BEFORE WE REACHED BELEN, NM MY CHECK ENGINE LIGHT CAME ON. THE IDLE WAS HIGH AND THE RPMS WERE JUMPING UP AND DOWN. I CALLED CHRYSLER ROADSIDE ASSIST AND THEY COULD NOT ADVISE ME IF I SHOULD CALL A TOW TRUCK OR DRIVE IT. I HUNG UP MY CELL PHONE AND CALLED BENDER DODGE AND SPOKE TO ERIC IN THEIR SERVICE DEPARTMENT. HE THOUGHT IT SOUNDED LIKE A INTAKE AIR LINE AND TOLD ME IT WOULD BE FINE TO CONTINUE DRIVING TO AUGE'S DODGE IN BELEN. AUGE'S HAD THE VEHICLE FOR A COUPLE OF HOURS AND SEEMED TO THINK IT WAS JUST A CENSOR, THEY RESET IT AND WAITED FOR THE VEHICLE TO COOL OFF AND SENT US ON OUR WAY. ON THE WAY HOME THE CHECK ENGINE LIGHT NEVER CAME ON BUT THE CAR IS NOW IDLING VERY HIGH AND WHEN YOU LET OFF THE GAS THE WHOLE VEHICLE JERKS. DAIMLER/CHRYSLER IS NOT EASY TO DEAL WITH AND HAVE BEEN VERY UNHELPFUL TO US. I SEE A LONG ROAD WITH A VEHICLE THAT WON'T GET US DOWN IT. I HAVE A VEHICLE THAT IS NOT GOING TO BE RELIABLE AND WANT A REPLACEMENT VEHICLE SO I CAN GET TO WORK AND BACK EACH DAY AND ENJOY TRIPS WITH MY FAMILY.
Engine and engine cooling, Jun 30, 2005
DT: CONSUMER STATES THAT IN JANUARY HER VEHICLE STALLED WHILE SLOWING WITH NO WARNING DURING THE DAY. SHE THEN PULLED OVER TO THE SIDE OF THE ROAD, PUT THE VEHICLE INTO PARK AND WAS ABLE TO RESTART IT. THEN ON FEBRUARY 6,2005, THIS HAPPENED AGAIN, WHILE GOING 60 MPH, THERE WAS NO SLOWING INVOLVED. THIS HAPPENED AT NIGHT THE DASH BOARD LIGHTS STAYED ON BUT SHE DID LOSE ALL POWER TO THE VEHICLET, SHE PUT THE VEHICLE INTO PARK AND THE VEHICLE DID RESTART RESTART. AT THAT TIME SHE TOOK THE VEHICLE INTO THE DEALERSHIP AND WAS TOLD THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DO ANYTHING BUT SHE SHOULD CHECK BACK FOR COMPUTER UPDATES. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AND THEY ARE TRYING TO FIND THE PROBLEM WITH THE VEHICLE. *AK
Engine and engine cooling, Jun 24, 2005
ON THREE SEPARATE OCCASIONS THE CONSUMERS 2004 DODGE DURANGO STALLED WHILE DRIVING. *JB *SC *JB
Engine and engine cooling, Jun 23, 2005
ON JUNE 5, 2005 WE TOWED OUR BOAT TO CONCHAS LAKE FOR VACATION. THE NEXT AFTERNOON THE MOTOR BEGAN TO KNOCK AFTER LAUNCHING OUR BOAT. ON THE MORNING OF JUNE 7, 2005 I CALLED ROADSIDE ASSISTANCE AND THEY TOWED MY CAR 118 MILES TO CLOVIS NM. MY CAR NEEDED A NEW MOTOR. BENDER DODGE HAS HAD THE VEHICLE SINCE JUNE 7, 2005, TODAY IS JUNE 23, 2005 AND IT IS STILL NOT READY. I RECIEVED A RENTAL CAR FOR 5 DAYS BECAUSE OF MY EXTENDED WARRANTY, KEPT IT FOR 7 DAYS AND HAD TO PAY FOR THE OTHER 2 DAYS. MY BOAT IS IN STORAGE IN CONCHAS, 188 MILES FROM HOME. MY 2004 DODGE DURANGO IS IN CLOVIS, 244 MILES FROM HOME. THIS VEHICLE WAS PURCHASED NEW AND NEEDED A NEW MOTOR AFTER 17,169 MILES.