2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Air bags, Feb 25, 2015
I WAS NOTIFIED OF AN AIRBAG RECALL ON MY VEHICLE APPROXIMATELY 2 WEEKS AGO BUT THE LETTER INDICATED I COULD NOT CALL TO SCHEDULE MAINTANCE PRIOR TO 2/23. I STARTED CALLING FIRST THING THAT MONDAY. ALL 6 DEALERSHIPS I CONTACTED EITHER TAKE MY INFO AND SAY THEY WILL CALL ME BACK OR SAY THEY DON'T HAVE ANY PARTS TO CORRECT THE ISSUE AND I SHOULD CHECK BACK IN A COUPLE OF WEEKS. I HAVE RECEIVED NO RETURN PHONE CALLS FROM THE ONES THAT SAID THEY WILL GET BACK WITH ME. MY ONLY OPTION IS TO CONTINUE DRIVING A POSSIBLE DEATH TRAP FOR NO TELLING HOW LONG. NOT TO MENTION THERE'S BEEN THAT POSSIBILITY FOR THE LAST 11 YEARS. THIS IS RIDICULOUS AND UNACCEPTABLE. *JS
Air bags, Feb 24, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 24, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V770000 (AIR BAGS)HOWEVER THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.
Vehicle speed control, Feb 19, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE (SURGE FORWARD) WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE SHIFTED INTO NEUTRAL OR THE IGNITION WOULD HAVE TO BE TURNED OFF IN ORDER TO SLOW THE VEHICLE DOWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Engine, Feb 18, 2015
THE VEHICLE, WHICH WAS RUNNING FINE THE EVENING BEFORE THIS ENGINE FAILURE, WAS PARKED OUTSIDE OVERNIGHT IN THE RAIN. THE NEXT MORNING THE VEHICLE WAS STARTED AND IMMEDIATELY STARTED MAKING LOUD MECHANICAL NOISES. THE VEHICLE WAS TURNED OFF IMMEDIATELY AND A PIECE OF THE ENGINE BLOCK WAS DISCOVERD ON THE FRAME AND A HOLE IN THE ENGINE BLOCK WAS NOTICED. *TR
Engine, Feb 15, 2015
AFTER A RAINSTORM, I WENT TO START MY VEHICLE AND IT WOULDN'T TURN OVER. THINKING IT WAS THE STARTER, I REPLACED THE STARTER AND VEHICLE STILL WOULD NOT START. AFTER MANUALLY ROTATING THE ENGINE BACK AND FORTH A FEW TIMES, THE ENGINE STARTED BUT THEN HAD A VERY LOUD ENGINE KNOCK. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED BY A MECHANIC BUT ALL INDICATIONS ARE THAT IT IS ENGINE ROD FAILURE DUE TO HYDROLOCK CONDITION. THIS IS SUPPORTED BY THE IDEA THAT THE ENGINE WOULD FREQUENTLY STALL DURING THE RAIN AND IN THE CAR WASH, AS MANY OTHERS HAVE REPORTED. IT HAD PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR UNTIL THIS HAPPENED. VEHICLE WAS SOLD AS-IS FOR REPAIR OR ENGINE REPLACEMENT FOR FRACTION OF RETAIL VALUE. *TR
Engine, Feb 13, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL RATTLING SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD A HOLE BECAUSE THE ROD BLEW OUT OF THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 3/31/15*CN UPDATED 04/14/15
Air bags, Feb 12, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 9, 2015
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Engine, Feb 2, 2015
STARTED CAR FOR FIRST TIME AFTER BAD RAINSTORM OVER WEEKEND. HEARD VERY LOUD CLANGING NOISE. HOLE IN OIL PAN, OIL LEAKED OUT EVERYWHERE. AFTER TAKING APART THE MOTOR, SERVICE CENTER DISCOVERED A ROD SHAFT HAD SHEARED IN HALF AND SHOT THROUGH THE ENGINE BLOCK AND OIL PAN. DISCOVERED IT WAS CAUSED BY WATER GETTING INTO ENGINE THROUGH SPARK PLUGS. BECAUSE OF THIS, THE WARRANTY COMPANY WON'T COVER AN ENGINE REPLACEMENT. WE HAVE TAKEN IN THIS VEHICLE TO SAME SERVICE STATION BEFORE OVER THE TWO YEARS WE HAVE OWNED IT BECAUSE IT WOULD STALL WHILE DRIVING IN BAD RAINSTORM. COULD NEVER FIND A PROBLEM. READ A LOT OF ARTICLES ONLINE ATTRIBUTING ALL OF THIS TO A DESIGN FLAW IN THE HOOD OF THIS VEHICLE. I KNOW WE ARE NOT THE ONLY OWNERS OF A 2004 DODGE DURANGO WHO HAVE EXPERIENCED THIS. SOMETHING NEEDS TO BE DONE TO RESOLVE THE DESIGN FLAW AND COMPENSATE US FOR HAVING TO REPLACE AN ENGINE THAT, APART FROM BEING IN A POORLY DESIGNED CAR, IS OTHERWISE IN GREAT CONDITION. *TR
Air bags, Feb 2, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Jan 27, 2015
THE RAIN SHE ATTEMPTED TO START THE VEHICLE A LOUD UNKNOWN NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Engine, Jan 21, 2015
WENT OUT TO START VEHICLE IN THE MORNING AND IT WOULD NOT CRANK OVER. TRIED SEVERAL TIMES, IT WAS RAINING AT THE TIME. LEFT VEHICLE FOR A FEW HOURS, RETURNED LATER TO START AND LOUD CLUNK COMING FROM MOTOR. LIFTED HOOD AND FOUND INTAKE TO BE TOTALLY COVERED IN WATER. WATER WAS FLOWING DOWN WINDSHIELD AND DIRECTLY OVER TOP OF MOTOR. UPON INSPECTION CONNECTING ROD WAS BROKEN DUE TO HYDRO LOCKING. APPARENTLY THIS IS A PROMINENT ISSUE WITH THIS MODEL. ENGINE NEEDS TO BE REPLACED. *TR
Engine, Jan 20, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE HYDRO EXTENSION CYLINDER BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Engine, Jan 19, 2015
DAUGHTER WAS DRIVING VEHICLE ON THE HIGHWAY. VEHICLE STARTED SHAKING AND THEN MADE LOUD NOISE LIKE A HAMMER HITTING ENGINE, THEN STARTED SMOKING WHITE SMOKE COMING FROM THE ENGINE. VEHICLE QUIT RUNNING. DAUGHTER WAS ABLE TO GET TO THE SHOULDER. TRIED STARTING AGAIN AND ENGINE WAS RUNNING VERY ROUGH, SMELLED LIKE ELECTRICAL BURN AND BLOWING WHITE SMOKE. SHUT OFF ENGINE AND HAD VEHICLE TOWED. MECHANIC STATED ENGINE HAS TO BE REPLACED. HAVING VEHICLE TOWED TO DODGE DEALER FOR SECOND OPINION. *TR
Engine, Jan 17, 2015
AS I WAS DRIVING DOWN THE STREET IN LIGHT RAIN MY 2004 DODGE DURANGO BEGIN TO SHAKE AND STALL. AS I CAME TO A STOP I RECALL THE SUV SMOKING. I STOP THE SUV IMMEDIATELY AND COULD TELL THE SMOKE WAS COMING FROM UNDER THE HOOD. I NOTIFIED MY MECHANIC AND HAD THE TRUCK TOWED TO THE SHOP WHERE HE TOLD ME THE COWL PANEL WAS ALLOWING WATER TO LEAK ONTO MY ENGINE WHICH WOULD CAUSE WATER TO GET INTO MY INTAKE THAT WOULD RESULT INTO A BLOWN ENGINE. I NOTIFIED CHRYSLER/DODGE TO NO AVAIL THEY ACT AS IF THEY HAVE NEVER HEARD OF THE ISSUE, WHICH IS SURELY INCORRECT BECAUSE OF ALL THE POST OF PEOPLE WOULD COMMON ISSUES WITH THERE DODGE DURANGO. THIS SHOULD DEFINITELY BE A RECALL. *TR
Engine, Jan 16, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Engine, Jan 15, 2015
WE HAVE KEPT THIS DURANGO IN IMMACULATE SHAPE AND HAVE CONSISTENTLY DONE OF THE RECOMMENDED UPKEEP ON THE VEHICLE. WE CHANGE THE OIL EVERY 3,000 MILES. I WAS DRIVING DOWN THE ROAD GOING APPROXIMATELY 50 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE JUST STARTED MAKING A LOUD NOISE. IT WAS DANGEROUS BECAUSE I HAD NOWHERE TO PULL OVER AND HAD TO CONTINUE APPROXIMATELY 1 MILE BEFORE I COULD GET TO A SHOULDER AND BEHIND ME WERE MULTIPLE VEHICLES. UNDERNEATH THE VEHICLE WAS OIL. THE MECHANIC SAYS THAT THERE IS A HOLE IN THE ENGINE AND IT IS COMPLETELY BLOWN-CATASTROPHIC. ENGINE FAILURE THAT WILL COST $6000 TO REPLACE. ALTHOUGH WE HAVE USED THE VEHICLE FOR 10 YEARS, WE HAVE BARELY PUT 12000 MILES PER YEAR ON IT. AFTER SOME RESEARCH ON THE INTERNET WE FOUND OUT THAT THERE HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR COMPLAINTS ON THIS ENGINE, MANY OF THEM PROBABLY UNREPORTED TO THE NHTSA. THE '05 AND LATER MODELS DO NOT SHOW ANYWHERE NEAR A SIMILAR AMOUNT OF ENGINE FAILURE COMPLAINTS. I WOULD HAVE TO BELIEVE THAT THERE HAVE. WE ARE DISGUSTED AND WOULD LIKE SOMEONE TO LOOK INTO THIS-A CLASS ACTION LAWSUIT. *TR
Power train, Jan 12, 2015
NOTICED THE SVC 4WD LIGHT CAME ON THE DASH BOARD AND THEN THE VEHICLE'S REAR WHEELS LOCKED WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. THE VEHICLE STOPPED AND WAS UNABLE TO MOVE AS IF BRAKE HAD BEEN APPLIED VERY HARD. UNPLUGGED THE BATTERY FOR ABOUT A MINUTE TO ALLOW THE SYSTEM TO RESET. THE SVC 4WD LIGHT DOESN'T COME ON. HOWEVER, THE VEHICLE STILL LOCKS ITS REAR WHEELS WHEN MAKING A TIGHT TURN INTO A PARKING SPACE. *TR
Engine, Jan 12, 2015
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE VEHICLE AND THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Engine, Jan 11, 2015
TRIED TO START MY TRUCK AND ALL I AM HEARING IS LOUD KNOCKING. NO NOTICE OF ANYTHING BEING WRONG! ACCORDING TO ALL THE RESEARCH I HAVE DONE TO FIGURE OUT WHAT THE SOUND IS, IT IS MOST LIKELY THE HYDROLOCK PROBLEM THAT CHRYSLER IS AWARE OF. I AM LUCKY THAT THIS DID NOT HAPPEN WHEN I WAS DRIVING , OR SOMEONE COULD HAVE GOTTEN SERIOUSLY HURT OR KILLED . IS THAT WHAT CHRYSLER IS WAITING FOR BEFORE SOMETHING IS DONE? IF WE WOULD HAVE KNOWN THIS ISSUE WAS EVEN POSSIBLE OF HAPPENING WE MAY HAVE BEEN ABLE TO PREVENT IT BY FIXING THE SEAL. NOW WE HAVE A VEHICLE THAT LOOKS PRETTY, BUT IS UNDRIVABLE, AND CAN'T AFFORD TO FIX IT. *TR
Engine, Dec 29, 2014
HAD JUST FIXED THE SENSORS ON THE TRUCK, PUT NEW BATTERY AND NEW TIRES. TOTALING OVER $1200. DRIVING THROUGH UNAVOIDABLE PUDDLES ON THE HIGHWAY, DURING A HEAVY RAIN IN MY AREA OF 4.5 INCHES. PARKED THE CAR IN MY DRIVEWAY AND WENT TO START IT THE NEXT MORNING AND HEARD THIS VERY LOUD GRINDING. HAD THE CAR TOWED. DIAGNOSIS: ENGINE HYDROLOCK. APPARENTLY DODGE HAS KNOWN OF THIS PROBLEM AS I SEE THOUSANDS OF COMPLAINTS ON YOUTUBE AND SIMILAR SITES. A $130 PART COULD'VE PREVENTED THIS FROM HAPPENING BUT WE WERE NEVER NOTIFIED OF THE PROBLEM. NOT SURE WHAT TO DO AT THIS POINT. DODGE REFUSING TO HELP AND INSURANCE SAYING IT IS A KNOWN DEFECT SO THEY WON'T COVER IT EITHER. *TR
Engine, Dec 26, 2014, fire
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STARTED SHAKING AND STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR AND SAW SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Engine, Dec 23, 2014
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Fuel/propulsion system, Dec 20, 2014
I WAS FILLING UP MY GAS TANK WHEN THE CAR STARTED SPITTING OUT GAS AT ME. LUCKILY I STOPPED IT FAST ENOUGH BUT HAD SOME GAS ON ME AND ALL OVER THE SIDE OF MY CAR. I'VE LOOKED THIS UP AND IT SEEMS TO BE A BIG PROBLEM WITH THE DURANGOS. I REALLY WOULD LIKE TO FILL MY CAR UP WITHOUT WORRYING ABOUT BEING COVERED IN GAS OR MY CAR STARTING TO RUST. *DT