2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Engine, Aug 20, 2013
ON AUGUST 15, 2013, GOT UP GOT INTO MY 2004 DURANGO WITH A 5.7 LIT HEMI ENGINE AND PROCEEDED TO DRIVE TO WORK AS USUAL ON MY WEEK DAY THE VEHICLE SHOWED NO PERFORMANCE PROBLEMS NO CHECK ENGINE LIGHT OR ANY OTHER WARNINGS ON THIS VEHICLE ARRIVED AT WORK AT APPROXIMATELY 10:30 A.M. AND PARKED IT , THE CAR SAT ALL DAY UNTIL 6:30 P.M. , I CAME OUT FROM WORK GOT INTO MY CAR STARTED IT UP AND IT SHUT BACK DOWN I TRIED TO START IT ONCE AGAIN , I ENDED UP CALLING MY ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO A SHOP THE CAR SHOWED SYMPTOMS THAT IT MIGHT BE A STARTER , SO AN ATTEMPT TO DO AN ENGINE DIAGNOSTIC WAS DONE ON AUGUST 16, 2013 AT A LOCAL GOODYEAR AND THEY STATED THAT THE ENGINE WOULD NOT TURN AT ALL, THEY EVEN ATTEMPTED TO HAND TURN IT AND TO NO AVAIL IT WOULD NOT. AT THIS POINT THEY SAID THEY DID NOT HAVE THE CAPACITY TO FIX IT AND I WOULD HAVE TO HAVE IT TOWED TO A SHOP THAT DOES MAJOR ENGINE WORK SO I DID HAVE IT TOWED ON AUGUST 16, 2013 TO CAR CZAR AND THE SAID THEY WERE GOING TO DO A NO CRANK, NO START TEST ON MY CAR AND ON AUGUST 17, 2013 IT WAS DETERMINED THAT THE ENGINE WAS TOTALLY SEIZED AND WOULD NOT TURN AT ALL AND THAT I WOULD NEED A NEW ENGINE. THIS AUTO CARE CENTER ALSO INFORMED ME THAT THEY COULD NOT FIX THIS PROBLEM BECAUSE THIS PARTICULAR VEHICLE HAS SPECIAL BOLTS AND I WOULD HAVE TO TAKE IT TO A DEALER ALSO IN MY RESEARCH FOR A NEW ENGINE I RAN ACROSS 41 PAGES OF COMPLAINT FROM OTHERS WITH THIS SAME MAKE AND STYLE OF VEHICLE AND THEY ALSO DESCRIBE THE SAME PROBLEM WITH THIS CAR , I NO SOME ONE WHO HAS ALSO EXPERIENCED THE SAME PROBLEM WITH THIS SAME MAKE AND MODEL , I BOUGHT MY CAR OFF A CARMAX CAR LOT A LITTLE SHY OF 2 YEARS AGO AND IT HAD ONE OWNER BEFORE ME A VERY HIGH MAINTENANCE VEHICLE AND I'M A SINGLE MOTHER WITH CHILDREN I CAN'T AFFORD TO TAKE THIS KIND OF LOSS PLUS I'M STILL PAYING ON IT THIS IS REALLY SAD. *TR
Vehicle speed control, Engine, Aug 20, 2013
I PULLED OUT OF MY APARTMENT AND BEGAN TO ACCELERATE UP AN INCLINE. I HEARD A LOUD THUMP, ALL OF THE LIGHTS ON THE DASH FLASHED AND THE CAR DIED RIGHT THERE APPROXIMATELY 60 YARDS FROM MY DOOR. AFTER HAVING IT TOWED ALL OVER THE PLACE, I WAS INFORMED THAT MY ENGINE HAD SEIZED. I WAS VERY CONFUSED BECAUSE I AM ALWAYS ADAMANT ABOUT MAINTAINING THE VEHICLE AND ALL OF THE REGULAR WORK HAD BEEN DONE. DODGE WOULD DO NOTHING BECAUSE THE VEHICLE'S WARRANTY HAD EXPIRED. BECAUSE I STILL OWED MONEY, I WAS FORCED TO PAY OVER $6,000 GETTING A REPLACEMENT ENGINE. SEPARATE INCIDENT 08/17/2013 STARTED VEHICLE AFTER WORK. GOT TO WORK FINE WITH NO INDICATIONS OF TROUBLE, ENGINE WAS SHAKING VIOLENTLY, THICK SMOKE SPUTTERING FROM TAIL PIPE. READING ENGINE CODES SAYING FUEL INJECTOR OPEN. SPENT 200 GETTING INJECTION SYSTEM CHECKED WITH NO SUCCESS. MECHANIC SAYING THAT THE COMPUTER SYSTEM IS BAD IN THE VEHICLE WHICH IS LIKELY TO COST UPWARDS OF $1000 FROM DODGE. BOTTOM LINE, THIS PRODUCT IS A COMPLETE DISGRACE, AND I FEEL LIKE THE THOUSANDS OF PEOPLE AFFECTED BY THIS TERRIBLE PRODUCT SHOULD BE COMPENSATED. I HAVE ALMOST HAD TO PAY FOR THIS CAR ALL OVER AGAIN WITH THE TIME AND MONEY I HAVE HAD TO INVEST IN REPAIRS. *TR
Electrical system, Engine, Aug 13, 2013
MY 2004 DODGE DURANGO SAT OUTSIDE IN THE RAIN WHILE I WAS AWAY ON A TRIP WHEN IT RETURNED AND RESTARTED IT, I HEARD A LOAD POP AND THE ENGINE IDLING ROUGH, GOT OUT TO CHECK AND SEEN AND SMELLED OIL COMING OUT OF THE SIDE OF THE ENGINE BLOCK. MOTORS TOAST, GOOD JOB CHRYSLER FOR A QUALITY PRODUCT! *TR
Engine, Aug 10, 2013
I HAVE A 2004 DODGE DURANGO, WHEN IT RAINS IT SHAKE WHILE DRIVING AND THEN THE ENGINE WOULD MAKE SOME NOISE HAVE IT CHECK OUT IT WAS NOTHING, AT THE END OF FEBRUARY I HAD PARK AT HOME FOR THE WEEKEND WHEN IT CAME TO MONDAY WANTED TO GO OUT CAR WOULD NOT START, TRIED TO POWER CHARGE THE BATTERY STARTED BUT DIED RIGHT AFTER, HAD IT CHECK OUT MECHANIC GUY SAID MY ENGINE IS GONE AND I'M STILL MAKING PAYMENT TOWARDS THAT CAR AND IT'S ABOUT 3,000 OR MORE TO GET ANOTHER ENGINE. IT'S NOT RIGHT THAT ALL OF THESE PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEM, SOMETHING NEED TO BE DONE RIGHT AWAY. SO NOW THE CAR IS JUST SITTING THERE, WHILE I'M MAKING PAYMENTS ON IT. *TR
Engine, Aug 10, 2013
I WAS TAKING OFF FROM A TRAFFIC LIGHT AND I HEARD A POP SOUND AND THE ENGINE SHUT OFF. I GOT THE VEHICLE OF THE ROAD AND HAD TOWED TO A REPAIR SHOP. THEY SAID ENGINE IS SHOT SOMETHING IN THE VALVE TRAIN BROKE LOOSE AND HIT THE PISTON. I HAVE CHANGED THE OIL AND FILTER EVERY 3-4000 MILES SINCE I HAVE OWNED THIS VEHICLE. I HAVE FOUND BY CHECKING THE INTERNET THAT THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS FOR PREMATURE ENGINE FAILURE FOR A 2004 DODGE DURANGO WITH 5.7L ENGINE. IT IS OBVIOUS THAT DODGE NEW ABOUT THIS BECAUSE THE PROBLEM SEEMED TO GO AWAY IN 2005 MODELS. *TR
Engine, Aug 9, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE FAILED TO START AFTER RAINY WEATHER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL DAYS BUT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *TR
Engine, Aug 2, 2013
DROVE VEHICLE ON 7-26-13 EVERYTHING RUNNING FINE WENT TO DRIVE ON 7-29-13 AND STARTED TRUCK JUST TO HEAR A LOUD BANG AND THUMP CHECKED OUT BY MECHANIC AND IT HAS A BUSTED #7 CONNECTING ROD AND ENGINE BLOCK IS SHOT AND CANT EVEN REBUILD THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE ANY MORE HARD WORKING AMERICANS HAVE TO DUMP 4500-6000 DOLLARS IN THEIR VEHICLE BECAUSE SOME ONE WANTS TO COVER UP A REAL PROBLEM. *TR
Engine, Aug 2, 2013
I HAVE OWNED MY 2004 DODGE DURANGO HEMI FOR JUST OVER A YEAR. IT HAD 86K MILES. MY FAMILY RECENTLY WENT ON VACATION FOR A WEEK AND RETURNED HOME ON JULY 27TH, 2013. MY HUSBAND NEEDED TO MOVE MY DURANGO SO HE COULD GET TO AN ELECTRICAL CORD. WHEN HE TURNED THE KEY MY DURANGO MADE AN AWFUL NOISE THAT COULD BE DESCRIBED AS NUMEROUS PEOPLE SITTING THERE BANGING HAMMERS ON MY ENGINE. I DON'T KNOW A LOT ABOUT VEHICLES BUT I KNOW ENOUGH TO KNOW THAT'S NEVER A GOOD NOISE. I STILL OWE MONEY ON MY VEHICLE, AND I AM UNABLE TO DRIVE IT. NOT TO MENTION THE COST IT WOULD BE TO REPLACE THE MOTOR. I HAVE READ ONLINE THAT REBUILDING THE MOTOR IS A POOR CHOICE BECAUSE SOMETHING ABOUT THE WAY THE ENGINE IS BUILT, IT DOES NOT ALLOW FOR ALL THE PIECES OF MEDAL TO EXIT THE MOTOR AFTER A REBUILD, ONLY RESULTING IN A TICKING TIME BOMB FOR THE MOTOR TO FAIL AGAIN. THE REASON FOR THE ENGINE FAILURE IS RAIN. OR CAR WASHES. I STOPPED DRIVING MY DURANGO IN THE CAR WASH AND DURING RAIN BECAUSE IT WOULD STALL OUT AND RUN EXTREMELY ROUGH. DODGE KNOWS THIS IS AN ISSUE, I AM NOT THE ONLY ONE TO COMPLAIN ABOUT IT BUT YET DODGE WILL NOT STAND BEHIND THEIR PRODUCT. IF DODGE WONT STAND BEHIND THEIR PRODUCT, I WILL NEVER BE A DODGE OWNER AGAIN. ----2004 DODGE DURANGO LIMITED - ENGINE FAILURE AT 86,004 MILES. *TR
Engine, Jul 31, 2013
I ONLY HAD THE DARN SUV SINCE 02/12.IT RAINED VERY BAD FRIDAY NIGHT 7-26-13 AND WHEN I WENT TO START THE CAR THE NEXT MORNING THE ENGINE SOUNDS LIKE A HAMMER IS IN IT OR SOMETHING I KNOW I ALWAYS HAD ENGINE PROBLEMS WHENEVER I GOT A CARWASH BUT NOTHING LIKE THIS TIME IT'S NOT DRIVABLE AND I HOPE SOMEONE CAN GET EVERYONE A RECALL ON THESE NO GOOD ENGINES OR MOTORS WHATEVER NOW I'M STUCK IN DEBT!!! ITS TICKING AND I DON'T KNOW THE NEXT STEP TO TAKE. *TR
Engine, Jul 30, 2013
2004 DODGE DURANGO LIMITED 5.7L HEMI HAD A KNOCKING NOISE, TOOK IT TO THE DEALER AND BASED ON THEIR VISUAL AND HEARING INSPECTION SUSPECTED TO BE THE FLYWHEEL RING; DEALER STATED THAT THEY NEEDED TO TAKE THE TRANS OUT FOR A FINAL ASSESSMENT. DEALER STATED THAT THERE WAS NOT ISSUES WITH ENGINE. A WEEK LATER WHILE DRIVING AT APPROXIMATELY 55MPH A LOUD NOISE AND SMOKE CAME FROM UNDERNEATH THE VEHICLE. THE ENGINE STOPPED AND LOST POWER BREAKS AND POWER STEERING. TOWED THE VEHICLE TO THE DEALER AND I WAS TOLD THAT THERE IS A HOLE IN THE ENGINE BLOCK BY THE 8TH CYLINDER AND ENGINE WAS SIZED. DEALER FOUND METAL PARTS (PISTON ROD PARTS) ALL OVER THE ENGINE COMPARTMENT. CONTACTED CHRYSLER HQ AND I WAS TOLD THAT THERE ARE NO REPORTS OF SUCH FAILURE AND THEY WERE NOT INTERESTED INTO LOOKING AT THIS PROBLEM. THE VEHICLE HAD LESS THAN 106K MILES. THE VEHICLE WAS NOT REPAIRED AS THE REPAIRS (PARTS AND LABOR) EXCEEDED THE BOOK VALUE OF THE VEHICLE. THIS LOOKS LIKE A METALLURGY ISSUE OF THE PISTON ROD AND CHRYSLER SHOULD ADDRESS IT. *TR
Engine and engine cooling, Jul 29, 2013
I AM ALSO ADDING TO THE RAPIDLY GROWING NUMBER OF COMPLAINTS WITH THE SAME ISSUE THAT MY 2004 DODGE DURANGO SLT 5.7 HEMI HAS WITH THE BLOWN ENGINE. AS MAJORITY ON THIS SITE HAVE EXPRESSED, MY DURANGO WAS WELL TAKEN CARE OF WITH MAINTENANCE PERFORMED AT REGULAR INTERVALS. I BOUGHT MY DURANGO USED IN 2007 WITH 1 OWNER PRIOR TO MYSELF. I HAVE EXPERIENCED THE RECALL FOR THE ELECTRICAL PANEL, ALONG WITH THE EGR VALVE 2 YEARS BACK AND ENGINE STALLING IN THE RAIN. THE FIRST TIME MY ENGINE IDLED POORLY WHILE IN THE RAIN WAS AROUND 2008. AS MANY OTHERS HAVE STATED IN THEIR FORMAL COMPLAINTS, I DROVE HOME FROM WORK WITH NO PROBLEM. AS I RETURNED TO MY TRUCK 15MIN LATER I WENT TO START THE IGNITION AND THE ENGINE KNOCKED AND SHUT DOWN. I ATTEMPTED TO START THE IGNITION AGAIN, AND ONCE AGAIN THE ENGINE KNOCKED, SHAKED AND HAD SHUT DOWN ONCE MORE. AFTER THE 3RD TIME STARTING THE IGNITION, I GOT NO RESPONSE JUST A CLICK. I LET MY TRUCK SIT FOR A DAY AND HAD IT TOWED TO A PRIVATE MECHANIC. AFTER CHECKING MY FUEL PUMP, STARTED, BATTERY, AND ALTERNATOR, MY MECHANIC FIGURED THE ROOT OF MY PROBLEM HAD BEEN MY ENGINE HAD BLOWN. AFTERWARDS, I RESEARCHED THE ISSUE WITH ENGINES IN THIS PARTICULAR MODELS DURANGE. AFTER DOING EXTENSIVE RESEARCH AND VIEWING THIS WEBSITE, TO MY SURPRISE I FOUND I WASN'T THE ONLY OWNER OF THIS MODEL & YEAR TRUCK HAVING THIS VERY SAME ISSUE. WHAT MAKES THIS MORE SURPRISING IS THE GROWING NUMBER OF COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS BEING DONE. AS A SINGLE PARENT OF 2 CHILDREN I RELY HEAVILY ON MY VEHICLE, THAT IT WHY I TAKE ALL NECESSARY STEPS TO ENSURE MY VEHICLE REMAINS IN GOOD RUNNING CONDITION. THIS INCIDENT HAS CAUSED ME ALOT OF EMOTIONAL AND FINANCIAL STRAIN. AND I WOULD HOPE THAT VERY SOON THE COMPANY WOULD RECOGNIZE THAT THIS IS A MAJOR PROBLEM THAT NEEDS TO BE RECTIFIED.
Engine, Jul 29, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE MADE A LOUD UNUSUAL NOISE AND FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,000.
Engine, Jul 28, 2013
I AM ADDING MY 2004 DODGE DURANGO SLT 5.7 HEMI TO THE GROWING LIST OF THOSE WITH BLOWN ENGINES. LIKE MANY ON THIS SITE MINE WAS WELL TAKEN CARE OF WITH MAINTENANCE PERFORMED AT REGULAR INTERVALS. I BOUGHT IT BRAND NEW AND WAS THE PRIMARY DRIVER FOR NINE YEARS. BESIDES THE RECALL FOR THE ELECTRICAL PANEL, THE ONLY PROBLEM I HAD WITH IT WAS DECREASED RELIABILITY OF THE AIR CONDITIONER AND THE ENGINE STALLING IN THE RAIN. THE FIRST TIME THE ENGINE IDLED POORLY IN THE RAIN WAS AROUND 2009. IT SEEMED TO BE INTERMITTENT AND ANYONE I SPOKE TO ABOUT IT SAID THAT WATER COULD NOT GET IN THE ENGINE AND IT CHECKED OUT FINE. I TRULY ENJOYED DRIVING THIS VEHICLE AND PLANNED TO DRIVE IT UNTIL IT FELL APART, WHICH CAME SOONER THAN EXPECTED. I DROVE FROM FLORIDA TO OHIO AND BACK DEC 2012 AND HAD NO ISSUES AT ALL. ON JULY 12, 2013 I DROVE TO WORK AND HOME WITH A PERFECTLY PERFORMING DURANGO. ON JULY 13, 2013 IT RAINED HEAVILY FOR SEVERAL HOURS AND I STAYED HOME ALL DAY. THE NEXT MORNING WHEN I WENT OUT TO GO TO WORK IT WOULD NOT START. WHEN I TRIED TO START IT ONLY CLICKED AND WOULD NOT TURN OVER. AFTER SEVERAL HOURS OF RESEARCH, A NEW BATTERY, STARTER, AND IGNITION FUSE, WE FINALLY TURNED THE ENGINE MANUALLY TO GET IT STARTED. THAT'S WHEN THE KNOCKING ENGINE WAS REVEALED. THE WATER ENTERING THE ENGINE DURING THE HEAVY RAIN CAUSED THE ENGINE TO HYDRA LOCK AND THAT IS WHY IT WOULD NOT START. I AM TRULY AMAZED AFTER MY RESEARCH ON THIS SITE AND OTHERS THAT THERE HAVE BEEN HUNDREDS OF OTHER 2004 DURANGOS THAT THIS HAS HAPPENED TO THAT CLEARLY PROVES THAT THIS WAS A DEFECT IN THE YEAR MODEL. THE OLDER MODELS LAST FOR 200,000 TO 300,000 MILES. MY HUSBAND HAS A RAM TRUCK WITH 175,000 MILES AND STILL RUNS FINE. I WOULD TRULY HOPE THE COMPANY WOULD RECOGNIZE THIS AND OFFER SOME TYPE OF REIMBURSEMENT TO THE OWNERS OF THESE VEHICLES. THIS INCIDENT CAUSED ME MUCH EMOTIONAL AND FINANCIAL STRAIN. *TR
Engine, Jul 25, 2013
IT STARTED WITH WHAT I THOUGHT WAS JUST AN EGR PROBLEM ABOUT TWO YEARS AGO, AND I REPLACED IT. IT KEPT DYING, ESPECIALLY WHEN IT WAS RAINING PRETTY GOOD, AND I THOUGHT SOMETHING WAS GETTING WET. I THOUGHT IT WAS THE STARTER OR BATTERY, AND REPLACED THE BATTERY. A FEW DAYS BEFORE THE LAST INCIDENT, IT DIDN'T WANT TO START AGAIN, SO I THOUGHT I GUESSED WRONG AND WAS GOING TO REPLACE THE STARTER. MAY 3, 2013, ON THE WAY TO WORK, IT STARTED RUNNING REAL ROUGH, AND THE CHECK ENGINE LIGHT STARTED FLASHING. IT WAS RAINING VERY HARD. I PULLED OVER, AND SMELLED BURNED OIL, AND THEN SAW A MULTICOLORED SHEEN ON THE WET, RAINY PAVEMENT. THE ENGINE DIED BEFORE I GOT THE HOOD UP. I CAN START IT, BUT IT SOUNDS LIKE SOMEONE IS INSIDE WITH A HAMMER. THE GUY THAT TOWED IT SAID IT THREW A ROD OUT THE DRIVER SIDE OF THE ENGINE, BY THE MOTOR MOUNT. IT STARTS, BUT SOUNDS LIKE SOMEONE IS INSIDE THE ENGINE WITH A HAMMER. FROM WHAT IT SOUNDS, THE ROD BROKE, AND WENT THROUGH THE SIDE OF THE ENGINE. WITH ALMOST 700 COMPLAINTS, SOMETHING SHOULD BE ABLE TO BE DONE. I OWE ALMOST $8000 ON THIS CAR, AND IT WILL COST AT LEAST HALF OF THAT TO FIX IT. IT ISN'T WORTH ANYTHING THE WAY IT IS, AND IT COSTS MORE TO FIX IT THAN IT IS PROBABLY WORTH. A SIMPLE INTERNET SEARCH BRINGS UP ALL OF THESE SAME SYMPTOMS FOR THIS 5.7L HEMI ENGINE, WITHOUT EVEN MENTIONING THE ISSUES. THERE ARE THAT MANY PROBLEMS WITH IT. IT ISN'T A SAFETY ISSUE WHEN YOU LOSE ALL POWER STEERING, BRAKES, AND POUR OUT OIL AT HIGHWAY SPEEDS IN THE RAIN? PLEASE DO SOMETHING. THANK YOU. *TR
Engine, Jul 18, 2013
WHEN STARTING ENGINE PISTON CONNECTING ROD BROKE, THIS IS A PROBLEM WITH THE 2004 DURANGO WITH THR 5.7 HEMI ENGINE. *TR
Electrical system, Structure, Engine, Jul 15, 2013
VEHICLE WAS RUNNING FINE UNTIL STORM CAME THROUGH DUMPING CONTINUOUS RAIN ON VEHICLE. I WENT TO MOVE THE VEHICLE LATER THAT DAY AND NOTICED STANDING WATER ON DRIVERS SIDE FLOORBOARD/CARPET. IT WAS SOAKED! I WENT TO START THE ENGINE IT DIDN'T RESPOND INITIALLY SO I TURNED IGNITION BACKWARDS (OFF DIRECTION) AND TRIED TO RESTART. AT THAT MOMENT IT STARTED VERY ROUGH AND MADE A LOUD NOISE FROM THE ENGINE AND CONTINUALLY DOES SO WHENEVER IT IS STARTED NOW. I CAN'T AND DON'T DRIVE IT. LOOKING CLOSER UNDER THE HOOD APPARENTLY WATER IS GETTING INSIDE THE ENGINE COMPARTMENT WHEN IT RAINS. THE BLACK MATERIAL LINING UNDER THE HOOD WAS SOAKED ALSO. ON THE ENGINE THERE WERE WATER DROPLETS AND MOST COMPONENTS OF THE ENGINE HAD DRIED WATER MARKS/STREAKS THROUGHOUT THE COMPARTMENT.
Engine, Jul 8, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE MOTOR SUDDENLY FAILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT A ROD IN THE MOTOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Engine, Jun 28, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT UPON STARTING THE IGNITION, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED EXCESSIVE OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Engine, Jun 25, 2013
WENT TO START UP THE DURANGO TO GO TO THE DOCTORS. HEARD A LOT OF THUMPING AND SHUT IT OFF IMMEDIATELY. MY DAD HEARD THE NOISE AND CAME OVER TO LOOK AT IT. LOOKED UNDERNEATH THE DURANGO AND SAW PIECES OF THE ENGINE SITTING IN THE STREET. ALSO SAW A SMALL CHILD'S FIST SIZE HOLE IN THE ENGINE. MY DAD IS A MECHANIC SO THIS DURANGO WAS KEPT IN GOOD SHAPE, OIL CHANGED EVERY 3,000 MILES. THIS IS A MANUFACTURE FLAW THAT CHRYSLER NEEDS TO ADDRESS. *TR
Power train, Electrical system, Electronic stability control (ESC), Jun 22, 2013
MY WELL-MAINTAINED 2004 DODGE DURANGO SLT BEGAN DOING SOMETHING BIZARRE A FEW MONTHS AGO AT ABOUT 120,000 MILES. THIS HAS 4.7L V8 AND THE AWD-4HI-4LO 2-SPEED TRANSFER CASE. THE "SERVICE 4WD" AND THE TRACTION CONTROL LIGHT BEGAN FLASHING, AND IT FELT LIKE THE TRANSFER CASE WAS STUCK IN 4HI WITH THE TIRES GRABBING ON A TURN. THE SELECTOR KNOB ON THE DASH WOULD NOT FUNCTION. I BROUGHT THE TRUCK TO MY MECHANIC WHO CHECKED THE FUNCTION OF THE TRANSFER CASE MOTOR, INSPECTED THE MOTOR AND WIRING, AND CHANGED THE TRANSFER CASE FLUID AGAIN. I CALLED MY LOCAL CHRYSLER DEALER AND THEY ADVISED THAT THEY WOULD NEED TO CHANGE THE TRANSFER CASE MOTOR. THE MOTOR COSTS $1190 PLUS TWO HOURS LABOR AND TWO QUARTS OF ATF+4 FLUID. I BROUGHT THE TRUCK BACK TO MY MECHANIC AND HE SAID THERE IS NOTHING WRONG WITH THE MOTOR OR THE TRANSFER CASE OR THE DASH SELECTOR KNOB. HE SAID HE BELIEVES THIS IS A CONTROL MODULE OR PROGRAMMING ISSUE. I GOT A THIRD OPINION AT MY LOCAL LEE MYLES. THEY CONCURRED THAT THERE IS NOTHING WRONG WITH THE TRANSFER CASE MOTOR AND THERE MUST BE SOME ISSUE WITH THE COMPUTER, PROGRAMMING, OR ONE OR MORE OF THE CONTROL MODULES. THE TRUCK CONTINUES TO DO THE SAME THING. THE MALFUNCTION CONDITION EXISTS APPROXIMATELY 65% OF THE TIME. I CAN'T AFFORD TO BRING TO THE DEALER NOW AND SPEND OVER $1300 FOR A REPAIR THAT I DO NOT THINK WILL CORRECT THE PROBLEM. I HAVE READ ON MANY MESSAGE BOARDS THAT THIS SEEMS TO BE A VERY COMMON ISSUE WITH 2004-2006 DURANGOS AND CHANGING THE MOTOR, OR THE SWITCH DOES NOT HELP THE SITUATION. I ALSO NOTICE THAT AT TIMES WHEN I OPEN THE DOORS OR UNLOCK THE DOORS WITH THE KEY FOB, I CAN HEAR THE TRANSFER CASE MOTOR CYCLING. THIS SEEMS TO BE AN ELECTRICAL OR PROGRAMMING ISSUE. IT IS VERY DIFFICULT TO TURN THE WHEELS AT LOW SPEEDS WHEN THE MALFUNCTION CONDITION EXISTS AND I FEAR THIS IS STRAINING THE TRANSMISSION. *TR
Engine, Jun 20, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE MADE A LOUD UNUSUAL NOISE AND THE CONTACT NOTICED A HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TR
Engine, Jun 20, 2013
WENT TO START MY DURANGO, HEARD A BUNCH OF THUMPING, TURNED IT OFF AND LOOKED UNDER THE VEHICLE AND FOUND 3 PIECES OF THE ENGINE. *TR
Engine, Jun 16, 2013
AFTER A NIGHT OF HEAVY RAIN, I WENT OUT TO START MY DURANGO, AND THE ENGINE HAD SEIZED UP. AFTER THREE OR FOUR TRIES, IT STARTED, BUT WAS BANGING AND KNOCKING. I HAD IT TOWED, AND WAS TOLD THE ENGINE HAD FAILED, WITH A BEND OR BROKEN ROD. HAD TO HAVE THE ENGINE REPLACED. I HAD DONE THE OIL CHANGE EVERY 3000 MILES, AND TAKEN GOOD CARE OF THIS VEHICLE. I HAVE READ OF MANY OTHER'S THAT HAVE HAD THE SAME PROBLEM WITH ENGINE FAILURES ON THIS PARTICULAR MODEL. I AM WAITING TO FIND OUT IF WATER HAD GOTTEN INTO THE ENGINE SOMEHOW, OR IF A POOR QUALITY ROD WAS THE PROBLEM. *TR
Engine, Jun 7, 2013
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE SHE HEARD A LOUD NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE HAD THROWN A ROD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Engine, Jun 3, 2013
I WAS DRIVING DOWN THE ROAD, I PRESSED THE GAS AND I HEARD THE LOUD NOISE SOUNDED LIKE A FLAT TIRE, I PULLED OVER, OPENED THE HOOD AND SAW A LITTLE OIL SPLATTERED ON THE MOTOR (NO OIL DRIPPING) AND I HAD IT TOWED TO 2 DIFFERENT PLACES, THE FIRST PLACED SAID I NEEDED A MOTOR AND THEN I TOWED IT TO THE DODGE PLACE HERE IN TOWN. THEY SAID IT HYDROLOCKED, FROM WATER GETTING IN THE MOTOR FROM THE WINDSHIELD, THEY SAID THEY BELIEVED WATER HAD GOTTEN IN A HEAD GASKET. NOW I'M JUST WAITING FOR A ANSWER. *TR