2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Service brakes, Air, Sep 24, 2008
I WAS DRIVING TO WORK ON 09/19/08 COMING DOWN A HILL, I PRESSED MY BRAKES TO STOP AND THE TRUCK KEPT ROLLING. I PUMPED AND PUMPED UNTIL I CAME TO A STOP. I HAD SOMEONE LOOK AT IT BEFORE I TOOK IT TO THE SHOP AND MY STEERING COLUMN BOX WAS RUBBING AGAINST MY BRAKE HOSE AND PUT A HOLE IN IT. I HAVE A WARRANTY ON MY TRUCK BUT IT HAS BEEN IN THE SHOP 4 TIMES ALREADY FOR OXYGEN SENSOR, SERPENTINE BELTS, LOOSE BOLTS UNDER THE BODY AND NOW MY BRAKES. EVERYTIME I TAKE IT IN THEY TELL ME MY WARRANTY DOESN'T COVER WHAT'S WRONG WITH IT. SO I TAKE IT TO THE SHOP AND THE CALL ME SATURDAY MORNING AND TELLS ME THAT MY WARRANTY DOESN'T COVER AND IT'S GOING TO COST $600.00 TO FIX IT. I DROVE OVER TO THE DEALERSHIP AND TOLD THEM THAT THEY COULD HAVE IT BACK BECAUSE I HAVEN'T HAD IT FOR A YEAR AND HAVE HAD TOO MANY COSTLY PROBLEMS. SO GUESS WHAT THEY ARE PAYING FOR IT TO GET FIXED. *TR
Power train, Sep 19, 2008
2004 DODGE DURANGO 5.7 HEMI ENGINE LIMITED 4X4 ENGINE STALLS WHEN I SLOW DOWN TO STOP OR MAKE A TURN, LOSS OR POWER STEERING AND BRAKES. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET. RECALL NEEDED. *TR
Electrical system, Equipment, Sep 9, 2008, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING LOT, IT ERUPTED INTO FLAMES. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT MARSHALL STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL DUE TO DEFECTIVE WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Power train, Sep 4, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. ONCE THE VEHICLE IS STARTED, THE CONTACT IS UNABLE TO DEPRESS THE BRAKE PEDAL. THE VEHICLE JUMPS INTO GEAR AND MOVES FORWARD WITHOUT WARNING. THERE ARE NO RECALLS FOR THIS FAILURE. THE DEALER STATED THAT THE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 52,000.
Air bags, Aug 20, 2008
I ALONG WITH HUNDREDS OF OTHER PEOPLE HAVE A VEHICLE WITH THE AIRBAG LIGHT ON. I AM NOT SURE WHY DODGE HASN'T ISSUED A RECALL ON WHATEVER COMPONENT IS CAUSING THIS PROBLEM. I THINK BECAUSE THE AIRBAG IS A "LIFE SAVING" DEVICE, THEY SHOULD BE MADE TO ISSUE A RECALL IMMEDIATELY. I HOPE YOU GUYS CAN FIND A SOLUTION TO THIS POTENTIALLY DEADLY PROBLEM. THERE ARE HUNDREDS OF COMPLAINTS IN DOZENS OF FORUMS ABOUT THIS PARTICULAR VEHICLE. *TR
Engine and engine cooling, Aug 14, 2008
THE VEHICLE RANDOMLY STALLS. IT HAS DONE THIS SEVERAL TIMES SINCE I HAVE OWNED IT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES. THEY TOLD ME THEY COULDN'T REPLICATE AND DIAGNOSE THE PROBLEM THEN ONE TIME THEY SAID THEY DID PROVIDE A FIX. THE TIME IMMEDIATELY BEFORE THE FIX I WAS MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC AND THE CAR STALLED. HAD WE BEEN HIT BY THE ONCOMING VEHICLE THE IMPACT WOULD HAVE BEEN A T-BONE INTO MY YOUNG DAUGHTER'S SIDE OF THE CAR. THE MOST RECENT TIME THIS HAPPENED WAS YESTERDAY. I WAS DRIVING APPROX. 35 MILES PER HOUR AND I COULD FEEL THE CAR AS IF I HAD LET MY FOOT OFF THE GAS WHEN I HAD NOT. I WENT TO MAKE A RIGHT HAND TURN AND THE CAR DIED. I WAS NOT ABLE TO STEER AND CAME VERY CLOSE TO HITTING ANOTHER CAR. I WILL NOTE THE MOST RECENT DATE OF THIS INCIDENT. *TR
Steering, Suspension, Aug 13, 2008
SEE FIRST COMPLAINT 10237419. I'M HAVING CONTINUED FRONT END STEERING/SUSPENSION PROBLEMS. HAD THE LOWER BALL JOINT REPLACED ON 09/28/07. BY FEBRUARY OF THIS YEAR I'M EXPERIENCING WHAT SEEMS TO BE THE SAME PROBLEMS... CLUNKING SOUND (METAL TO METAL) THAT STARTS WHEN ENGINE AREA IS HOT. AFTER 45 MINUTES OF DRIVING. VIBRATION CAN BE FELT IN THE STEERING AND FLOOR BOARDS. THE NOISE IS GETTING PROGRESSIVELY LOUDER AND I FEAR THAT SAFETY MAY BECOME A ISSUE. THE DURANGO MAKES A SOUND SOMETHING LIKE THE TIRE AND RIM IS GOING TO VIBRATE RIGHT OFF THE VEHICLE. I'M NOW ON MY THIRD MECHANIC....RICHMOND, CA. HILLTOP DODGE, WHO TEST DROVE MY DURANGO AND HEARD THE SOUND ON 08/12/08. THEY INSPECTED THE FRONT BALL JOINTS, TIE RODS, AND ASSURED THAT EACH AREA WAS TIGHT . THEY DEEMED THAT THE VEHICLE IS SAFE TO DRIVE, BUT WEREN'T SURE OF THE PROBLEM. THEY THINK IT MAY BE LOOSENESS IN THE LOWER STEERING SHAFT. DEALER/MECHANIC SAID THE PROBLEM NEEDED TO BE MORE CONSISTENT TO ISOLATE THE NOISE. INSPECTION CHARGE $124.95. PROBLEM HAS NOT BEEN IDENTIFIED OR RESOLVED, BUT SOUNDS SIMILAR TO WHAT HAS BEEN INVESTIGATED FOR POTENTIAL RECALL IN THE PAST. *TR
Suspension, Aug 8, 2008
PROBLEM WITH "FRONT SUSPENSION/BALL JOINTS" 2004 DODGE DURANGO: HAD EXCESSIVE FREEPLAY IN LOWER BALL JOINTS. LEFT MORE THAN THE RIGHT. BALL JOINTS WERE REPLACE WITH CHRYSLER/DODGE PARTS ON 9/28/07 AT 60,577 MILES. THE REPAIR COSTS $544.69. AT 65,202 MILES I STATED EXPERIENCING THE EXACT SAME PROBLEMS AGAIN. VIBRATION THAT CAN BE FELT IN THE STEERING AND FLOORBOARD UNDER THE DRIVERS FEET. A METAL ON METAL CLUNKING SOUND STARTS AFTER THE VEHICLE IS DRIVEN FOR A 1/2-HOUR (WHEN HOT) AND IS ONLY HEARD WHILE THE VEHICLE IS MOVING. HAD TWO SHOPS LOOK AT IT BUT THEY COULDN'T HEAR THE NOISE. NOW AT 65,738 MILES, THE NOISE IS GETTING LOUD AND I'M VERY CONCERNED ABOUT THE SAFETY. WILL THE TIRE COME OFF OR WILL THE ABILITY TO STEER BE GO OUT COMPLETELY AT SOME POINT? *TR
Tires, Aug 3, 2008
TIRE BELT ON SUMITOMO HTR SPORT TIRES IS SEPARATING. *TR
Engine and engine cooling, Jul 30, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE OIL CHANGE. SEVERAL DAYS LATER, SHE TOOK THE VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT BOTH OF THE BOLTS IN THE EXHAUST MANIFOLD FAILED. THE REPAIR WOULD COST $1,100. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 63,732. UPDATED 09/15/08 *BF THE BOLTS ON THE MANIFOLD HAD BROKEN OFF. UPDATED 09/18/08. *JB
Engine and engine cooling, Power train, Jul 25, 2008
WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. I PUT IT IN PARK AND IT STARTED RIGHT UP. THERE WAS NO SIGN OF RUNNING ROUGH BEFORE THE STALL, IT JUST WAS IDLING AND CUT OUT. A WEEK LATER ON THE HIGHWAY AT APPROX. 60 MPH THE VEHICLE BUCKED LIKE IT WANTED TO STALL BUT DIDN'T. IT DID THIS THREE TIMES IN LESS THAN A MINUTE. I ACCELERATED AND IT SEEMED TO HELP. *TR
Engine and engine cooling, Jul 23, 2008
I HAVE A 2004 DODGE DURANGO WITH 73,600 MILES. FOR THE LAST COUPLE OF MONTHS IT'S BEEN ACTING UP. THE SECOND I SLOW TO A STOP OR PUT IT IN PARK, THE RPMS START JUMPING AROUND. IT HAS STALLED ON ME SEVERAL TIMES. WHEN I ACCELERATE THE RPMS SPIKE AND IT DOESN'T SEEM TO WANT TO GO, BUT JERKS LIKE IT IS GOING TO STALL AND THEN TAKES OFF. IT'S KIND OF SCARY. I'VE TAKEN IT TO SEVERAL SHOPS, BUT THEY CAN'T FIND WHY IT IS DOING THIS. I TOOK IT TO AUTO ZONE TODAY AND HAD IT HOOKED UP TO THEIR DIAGNOSTIC MACHINE. THEY SAID THAT IT ISN'T CODING ANYTHING TO BE WRONG. WHEN I GOOGLED THE PROBLEM, I WAS AMAZED TO SEE HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM. I'M WONDERING IF DODGE HAS LOOKED INTO THIS AND WHY THERE ISN'T A RECALL ??? *TR
Electrical system, Jul 14, 2008
ELECTRICAL SYSTEM - ENGINE MANAGEMENT SOFTWARE UPDATE - SINCE UPDATE, SEVERAL FUNCTIONS ARE NOT OPERATING AS THEY DID WHEN THE VEHICLE WAS NEW. PRIOR TO THE UPGRADE INTERIOR LIGHTS DIMMED BEFORE SHUTTING OFF, THEY NO LONGER DO, AFTER THE UPGRADE, THE DRIVER MEMORY SYSTEM THAT REMEMBERED SEAT AND MIRROR POSITIONS, HEAT/AC SETTINGS AND RADIO SETTINGS NOW FUNCTIONS DIFFERENTLY .. ALSO, NOT SURE IF THIS IS RELATED BUT THE DRIVERS DOOR, WHEN CLOSED WOULD NOT TURN THE INTERIOR LIGHTS OFF. THE FRUSTRATION IS THAT THERE IS NO LONGER A MECHANICAL SWITCH TO ACCOMPLISH THIS SO IT APPEARS THAT THIS PROCESS IS SOFTWARE CONTROLLED. ALSO WITHIN THE PAST TWO WEEKS, THE ENGINE OVERHEATED FOR NO APPARENT REASON. TO DATE, THE PROBLEM HAS NOT RECURRED. *TR
Engine and engine cooling, Jul 12, 2008
THERE WAS ALMOST A MULTI CAR CRASH!!!!!!!!!!!!!!!!!! THE CAR QUIT IN THE MIDDLE OF DRIVING INTO AN INTERSECTION THROUGH ONCOMING TRAFFIC. I'M TOLD BY DEALER THE ENGINE FAILED AND NEEDS TO BE REPLACED. THE OIL HAS BEEN CHANGED, AND THE CAR HAS BEEN MAINTAINED. YET THE ENGINE FAILED AND NEEDS TO BE REPLACED!! MANY SIMILAR COMPLAINTS ARE ON WWW.CARCOMPLAINTS.COM SEVERAL OF THE PEOPLE WERE DODGE FANS, AND ONE USED TO BUY AUTOS AT AUCTION. THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DEFECTIVE AUTO, WITH REAL SAFETY CONCERNS. THIS CAR IS ONLY 4 YEARS OLD!! EVIDENTLY THERE IS A CLASS ACTION LAWSUIT ABOUT THIS ENGINE TYPE FOR FAILURE. IN HEAVY TRAFFIC, THIS IS VERY SERIOUS. IN SOUTH FLORIDA NOBODY CAN AFFORD TO BE DRIVING AND THEN HAVE THEIR VEHICLE SUDDENLY FAIL AND LOSE POWER!! THIS IS EXTREMELY DANGEROUS! *TR
Interior lighting, Electrical system, Jul 7, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS ILLUMINATED INTERMITTENTLY. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V092000 (ELECTRICAL SYSTEM: INSTRUMENT PANEL) AND CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR JUNE 30, 2008. THE CONTACT WAS UNABLE TO KEEP THE APPOINTMENT; THEREFORE, IT WAS RESCHEDULED FOR JULY 7, 2008. ONCE AT THE DEALER, SHE WAS INFORMED THAT THE COMPUTERS WERE DOWN AND THEY WOULD NEED TO RESCHEDULE FOR ANOTHER DAY. THE NEW APPOINTMENT WAS MADE FOR JULY 14, 2008. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 62,765.
Interior lighting, Jun 26, 2008
DOME LIGHT ONLY TURN ON WHEN THEY WANT TO SOME TIMES IN THE MIDDLE OF GOING DOWN A ROAD. *TR
Power train, Jun 23, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 10 MPH, THE GEAR SHIFT STICKS WHILE APPROACHING A STOP. THE FAILURE MAKES IT DIFFICULT TO STOP THE VEHICLE. THE FAILURE HAS OCCURRED FOUR TIMES WITHIN A SIX MONTH PERIOD. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT THE BRAKING SYSTEM FAILED. A NEW MASTER CYLINDER WAS INSTALLED, WHICH TEMPORARILY REPAIRED THE FAILURE; HOWEVER, THE FAILURE RECURRED SIX WEEKS LATER. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT CURRENTLY HAS AN APPOINTMENT WITH THE DEALER TO FURTHER INSPECT THE VEHICLE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 32,000.
Engine and engine cooling, Jun 23, 2008
I OWN A 2004 DODGE DURANGO. I WAS DRIVING ABOUT 40 MPH AND IT JUST STALLED. I WAITED A FEW MINUTES AND IT STARTED BACK AND DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT IT IS A PROBLEM. THEY ADVISED ME TO DRIVE IT AND IF IT DOES IT AGAIN, TO BRING IT BACK. HOWEVER, AFTER DOING RESEARCH ON THE NET I FOUND THAT THIS MODEL HAS THE TENDENCY TO STALL. I'M SHOCKED THAT DODGE DID NOT HAVE AN ANSWER FOR ME. *TR
Engine and engine cooling, Jun 11, 2008
I WAS APPROACHING A RED LIGHT AND WAS SLOWING TO A STOP. AS I SLOWED DOWN TO MAYBE 10 MILES AN HOUR, THE VEHICLE STALLED OR SHUT OFF. I HAD NO POWER STEERING OR ANYTHING. MANAGED TO PUT THE VEHICLE IN PARK AND IT RESTARTED. NEVER DONE IT SINCE, BUT I HAVE RECENTLY LEARNED OF MANY OTHERS WHO HAVE HAD THIS PROBLEM WITH THEIR 2004 DODGE DURANGO. THANKS *TR
Electrical system, Jun 3, 2008, fire
ON MAY 27TH I DROVE MY CAR HOME FROM WORK AND NOTICED THAT MY INTERIOR LIGHTS WOULDN'T CUT OFF. WHEN I GOT HOME AROUND 5:30 I WENT INSIDE MY HOME. MY NIECE COME IN THE DOOR AROUND 6:15 AND TOLD ME THAT MY 2004 DODGE DURANGO WAS ON FIRE. MY HUSBAND TRIED TO PUT THE FIRE OUT WITH A GARDEN HOSE. I CALLED 911 AND THE FIRE DEPARTMENT COME OUT AND FILLED OUT A REPORT. I HAVE CONTACTED CHRYSLER ABOUT THIS PROBLEM BECAUSE I WAS TOLD BY MY INSURANCE COMPANY THAT THERE WAS A RECALL THAT COULD HAVE CAUSED THIS. *TR
Electrical system, Equipment, May 28, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE PUTS HIS SEAT BELT ON, A SPARK COMES FROM THE RETRACTOR AREA AND THE RADIO SHUTS OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY CHANGED THE BATTERY TWICE, YET THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 59,439 AND FAILURE MILEAGE WAS 40,000. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RADIO BURNED OUT. UPDATED 07/29/08
Electrical system, Interior lighting, May 24, 2008, fire
ON SATURDAY 2/16, THE DOME LIGHTS WERE NOT DIMMING AND GOING OUT AND THERE WAS A SLIGHT SMELL OF HOT WIRES. BY SUNDAY THE SMELL WAS VERY INTENSE. WE LEFT HE CAR PARKED AND PLANNED ON GETTING IT TO THE DEALER ON MONDAY. MONDAY MORNING I WENT OUT AND STARTED THE TRUCK TO LET IT WARM UP BEFORE I TOOK IT TO THE DEALER. I WENT BACK INSIDE FOR A COUPLE MINUTES. WHILE I WAS INSIDE, A NEIGHBOR RANG THE DOOR BELL AND TOLD ME THAT THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THEY CAME AND EXTINGUISHED THE FIRE. WE HAD THE FIRE INSPECTOR COME OUT SO WE COULD HAVE A REPORT ON FILE. BOTH THE FIRE INVESTIGATOR AND THE INSURANCE CLAIMS AGENT FELT THAT THE FIRE WAS CAUSED BY THE WIRING UNDER THE DASH. THE CAR WAS A TOTAL LOSS WITH A GAPING HOLE STRAIGHT THROUGH THE DASH, BEHIND THE INSTRUMENT CLUSTER AND THE INTERIOR COMPLETELY GONE. *TR
Engine and engine cooling, May 21, 2008
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO THE NEAREST SERVICE STATION TO CHECK THE OIL. SHE ADDED ONE QUART OF OIL AS INDICATED BY THE OIL DIP STICK. SHE RESUMED DRIVING AND AFTER APPROXIMATELY FIVE MILES, THE ENGINE BEGAN KNOCKING. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO HAVE THE VEHICLE TOWED BACK TO NORTH CAROLINA. ONCE IN NORTH CAROLINA, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A NEW ENGINE WAS NEEDED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.
Power train, May 20, 2008, crash
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT GEARS AUTOMATICALLY. WHEN THE VEHICLE WAS IN REVERSE, IT WOULD SHIFT INTO DRIVE AND THE SHIFTER LIGHT ON THE INSTRUMENT PANEL WOULD FLICKER. MOST RECENTLY, WHEN THE VEHICLE WAS PLACED INTO PARK, IT BEGAN TO MOVE FORWARD. AS A RESULT, THE VEHICLE STRUCK A POLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 74,500.
Electrical system, May 19, 2008, fire
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING ACTIVATED, SMOKE APPEARED FROM THE DASHBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE INTERIOR DOME LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT PULLED OFF THE ROAD AND SHE AND HER CHILDREN EXITED THE VEHICLE RIGHT BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT AND STATE PATROL WERE CALLED TO THE SCENE AND FILED AN INCIDENT REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE CHIEF STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM: INSTRUMENT PANEL. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.