2004 Dodge Durango
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,115 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Durango model years with reports.
Of the 2004 reports, 45 involved a crash and 74 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
Air bagsDec 3, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Campaign 14V770000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Electrical system, instrument cluster/panelMar 9, 2007
ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Campaign 07V092000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 8, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V578000 on NHTSA.gov
Vehicle speed control, cablesJan 14, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V020000 on NHTSA.gov
Electrical system, wiring, interior/under dashDec 12, 2003
ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Campaign 03V528000 on NHTSA.gov
Representative owner complaints
1,115 reports, newest first.
Electronic stability control, Visibility, Nov 29, 2004
I PURCHASED A BRAND NEW 2004 DODGE DURANGO FROM A REPUTABLE CAR DEALERSHIP EXPECTING IT TO BE THE HIGH QUALITY THAT I HAVE ALWAYS BEEN USED TO WITH DODGE. HOWEVER, I AM EXTREMELY DISSATISFIED. WHEN I DRIVE THIS VEHICLE ON THE HIGHWAY ( AT POSTED SPEED OR LESS), IT FEELS AS THOUGH THE WIND WILL PICK IT UP & CARRY IT AWAY! IT SWAYS & SHIMMY'S CONSTANTLY. IT FEELS AS THOUGH HIGH AIR CURRENTS ARE CURCULATING INSIDE THE VEHICLE ALSO. IT DOES NOT FEEL SAFE AT ALL. WHAT SHOULD I DO? I AM RETIRED & LIVE ON A VERY MODEST INCOME, SO I CANNOT JUST GO HAVE THIS PROBLEM REPAIRED WITH NO THOUGHT OF THE COST. I ALSO HAVE ANOTHER PROBLEM WITH MY DODGE DURANGO. WHENEVER I HAVE THE WINDOW ( OR WINDOWS) OPEN AT ALL, WHETHER IT BE A CRACK OR COMPLETELY OPEN, A VERY LOUD, ALMOST DEAFENING ROAR ENTERS THE VEHICLE. I CAUSES SUCH HORRIBLE EAR PAIN TO ALL INSIDE THE DURANGO, THAT WE CAN NEVER HAVE THE WINDOWS OPEN AT ALL. THIS MAY SEEM LIKE A MINOR PROBLEM, BUT ACTUALLY IT IS NOT. BESIDES THE FACT THAT I AM PAYING FOR THIS VEHICLE THROUGH A LOAN & EXPECT IT TO PERFORM AS A NEW VEHICLE SHOULD, MY WIFE HAS SEVERE ASTHMA & MANY TIMES WILL NEED FRESH AIR IN ORDER TO BREATHE PROPERLY. IT IS NOT ALWAYS POSSIBLE TO STOP AT THE SIDE OF THE ROAD! PLEASE TELL ME WHAT I SHOULD DO. THANK YOU VEY MUCH!*AK
Visibility, Nov 18, 2004
I OWN A NEW 2004 DODGE DURANGO LIMITED. IT HAS A DEALER ACTIVATED FEATURE THAT TILTS THE OUTSIDE REAR VIEW MIRRORS DOWNWARD FOR GREATER VISABILITY WHEN IN REVERSE. I HAD THAT FEATURE ACTIVATED AND FOUND THAT THE MIRRORS DID NOT TILT DOWNWARD SUFFICIENTLY FOR INCREASED VISIBILITY AS DESCRIBED IN THE OWNERS MANUAL. AFTER ACTIVATING THE FEATURE ON ANOTHER DURANGO, THE DEALER'S SALES AND SERVICE PERSONNEL ALL AGREED THAT IT DID NOT WORK AS DESCRIBED AND WAS INEFFECTIVE. THE DEALER'S SERVICE MANAGER PROMISED TO INITIATE AND FORWARD A DEFECTIVE ENGINEERING REPORT TO DODGE.*AK
Engine and engine cooling, Nov 9, 2004
WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS THE VEHICLE TURNED OFF WHILE MAKING A TURN. THE CONSUMER STATED THAT THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. *JB THE DEALERS WERE UNABLE TO DUPLICATE THE PROBLEM. THE ENGINE LIGHT HAD NEVER COME ON WHEN IT STALLED. *SC
Vehicle speed control, Oct 18, 2004
MY 2004 HEMI DURANGO LTD RANDOMLY STALLS AT START-UP OR WHILE DRIVING. IT ALSO WILL STUDDER OR LOOSE SIGNIFICANT POWER DURING ACCELLERATION. ALL THIS OCCURS RANDOMLY. DEALER COULD NOT REPAIR BECAUSE THERE WAS NOT FAULT CODE? *AK
Service brakes, Air, Engine and engine cooling, Air bags, Structure, Wheels, Oct 14, 2004
NOT EVEN MAKING MY FIRST PAYMENT YET, MY CAR HAS SEEN THE SHOP SEVERAL TIMES AND STILL NOT FIXED. MY BRAKE LINE WAS "CROSS TREADED" IN THE ASSEMBLY LINE. THERE FOR I HAD VERY LITTLE BRAKE FLUID LEFT (ONLY 2 WEEKS AFTER BUYING THE CAR) AND THE FLUID LEAKED ON MY RIM WHICH NOW HAS TO BE REPLACED BUT IS ON BACK ORDER TILL "WHENEVER". I WAS WITH OUT MY NEW CAR FOR OVER A WEEK FOR THIS PROBLEM. THEN I HAVE TO GET THE BUMPER REPLACED DUE TO FADING WHICH THE SERVICE DEPT SAYS HAS HAPPENED TO SEVERAL DURANGO'S AND PT CRUISERS. THIS WILL BE A 2-3 DAY PROCESS ONCE CHRYSLER FIGURES OUT HOW THEY ARE GOING TO REPAIR SINCE THEY HAVE STOPPED REPLACING. (THIS WILL BE MORE TIME WITH OUT MY NEW CAR.) THEN IT WAS IN THE SHOP BECAUSE THE RADIATOR CAP WAS NOT PUT ON CORRECTLY DURING ASSEMBLY AND IT LOOSENED. ALL THE COOLENT LEAKED AND CAUSED THE CAR TO OVERHEAT. LAST BUT NOT LEAST THE AIR BAG LIGHT CAME ON AND THEY SAID THAT THEY HAVE TO REPLACE THE IMPACT SENSOR SWITCH...WHICH YOU GUESSED IT... IS ON BACKORDER. THIS MIGHT OR MIGHT NOT BE THE PROBLEM BUT THEY CAN'T GO ANY FURTHER UNTIL THIS IS CHANGED OUT. SO ONCE AGAIN I WILL BE WITH OUT MY CAR. I HAVE TALKED TO ANOTHER SERVICE DEPARTMENT AND THEY WARNED ME THAT I SHOULDN'T BE DRIVING THIS CAR BECAUSE WITH OUT THE IMPACT SENSOR SWITCH, THE AIRBAGS WON'T DEPLOY ON IMACT. THIS CAR HAS BEEN TOO MUCH TROUBLE AND NOT WORTH THE HASSLE.THIS IS MY FIRST DODGE AND I WOULD NEVER RECOMMEND BUYING ONE. I UNDERSTAND THAT SOMETIMES THERE ARE JUST BAD APPLES IN THE BUNCH, BUT CHRYSLER AND THE DEALERSHIP HASN'T MADE EFFORTS TO FIX PROBLEMS. I JUST GET THE TYPICAL RUN AROUND.
Suspension, Tires, Oct 12, 2004
ON SEPT OF 2004 I WAS DRIVING WHEN THE AIR ON THE TIRE WAS GOING DOWN I PULLED OVER RIGHT AWAY AND HAD TO PUT THE SPARE TIRE ON I WANT TO GET THE TIRE REPAIRED AND WAS TOLD THAT THE TREADS WAS SHOWING AND WAS NOT ABLE TO BE REPAIRED AT THAT TIME WE LOOK AT THE OTHER TIRE ON THE NEW 2004 DURANGO UNDER 6000 MILLS, ONE OF THE OTHER TIRE WAS PEELING, WE WENT TO GOOD YEAR PER THERE CARE DEALER ADVISE AND WAS TOLD THERE WAS NOTHING THEY CAN DO FOR ME, AND WAS GIVEN A # TO CALL GOOD YEAR, I DID GO ON THE WEB SITE TO FILE A COMPLAINT AND WAS GIVEN THIS INFORMATION. FROM: GOODYEAR_CR@GOODYEAR.COM ON 10/11/2004 04:46 PM SENT BY: GOODYEAR TIRE & RUBBER COMPANY CONSUMER RELATIONS 728 1144 EAST MARKET STREET AKRON, OH 44316 VOICE #: 800.321.2136 FAX #: 330.796.6829, MARIA, IF YOU BELIEVE YOU HAVE DEFECTIVE TIRES I WOULD SUGGEST GOING TO THE NEAREST GOODYER DEALER. A FEW IN YOUR AREA ARE. *
Engine and engine cooling, Sep 17, 2004
I WAS GETTING ON THE FREEWAY AND ACCELERATED TO GET ON THE FREEWAY, CAR IN FRONT OF ME SLOWED TO EXIT THE FREEWAY SO I HAD TO LIFT MY FOOT OF OF THE GAS - RPMS DROPPED, OIL PRESSURE LIGHT CAME ON AND THE CAR STALLED IN THE RIGHT LANE OF THE FREEWAY - LUCKILY I WAS ABLE TO PULL OVER TO THE OFFRAMP. RESTARTED THE CAR WITH NO PROBLEM. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM BUT THEY SAY THEY CANNOT FIX IT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. *AK
Power train, Electrical system, Air bags, Vehicle speed control, Sep 14, 2004
THE VEHICLE'S RADIO STOPPED WORKING. *NM WHEN THE CONSUMER TRIED TO CHANGE LANES, HE NOTICED A DELAYED REACTION FROM THE TIME HE PRESSED THE ACCELERATOR TO THE RESPONSE OF THE VEHICLE. ON ANOTHER OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED AND THE TRANSMISSION DOWN SHIFTED FOR A FEW SECONDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND EXPLAINED ALL THE PROBLEMS HE HAD EXPERIENCED AND AFTER A DIAGNOSTICS TEST WAS DONE, THE DEALER STATED THE COMPUTER DISPLAYED A CODE AND THEY DID NOT KNOW WHAT IT WAS SO THEY ERASED IT. ONE MONTH LATER, THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH THE RADIO AND WHEN HE ATTEMPTED TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER DID NOT GO INTO THE PARK POSITION IT STAYED IN THE REVERSE POSITION. THE VEHICLE WENT BACK TO THE DEALER AND IT WAS DISCOVERED THAT 2 BOLTS AND A BRACKET WERE MISSING FROM THE TRANSMISSION SHIFTER. THE CONSUMER STATED THE CRUISE CONTROL DID NOT AND A NEW PROBLEM HAD SURFACED. THERE WAS A WARNING LIGHT ON THE DASHBOARD THAT READ PASS AIR BAG OFF. *JB
Power train, Sep 14, 2004
2004 DODGE DURANGO 4X4, AUTOMATIC TRANSMISSION, AT SLOW SPEEDS 10 MPH ACCELERATION HAS A LAG UNTIL 2,000 RPM AT WHICH POINT THE TRANSMISSION ENGAGES AND THE VEHICLE LURCHES FORWARD RAPIDLY.
Engine and engine cooling, Sep 7, 2004
WHEN TURNING FROM A STOP, THE VEHICLE STALLED. PLEASE PROVIDE MORE INFORMATION. *JB
Electrical system, Sep 7, 2004
FIRST THE HORN STARTED GOING OFF ALL BY ITS SELF AND THEY SAID THAT HAPPENS EVERY SO OFTEN. IT COULD BE ELECTRICAL THEY SAID AND TRIED TO FIX IT. I GOT MY NEW DURANGO BACK AND THEN IT OVER HEATED. I WAS ON I-95 WHEN THEN IT OVER HEATED. IT WAS TOWED. THEY SAID IT WAS THE ELECTRICAL PROBLUM WITH THE HORN AND THEY COULDNT GET IT TO OVERHEAT. MABEY IT WAS A GLITCH IN THE SYSTEM. THEY SAID. THEN IT WOULDNT CRANK , THREE TIMES THIS HAPPEND. THEY HAD TO TOW IT. COSTING THEM A LITTLE MONEY. WELL ACCUALY IT COST DODGE WELL OVER 350.00 PLUS COST OF TRYING TO FIGURE OUT WHATS WRONG. AND KEEPING A VEHICLE I PAY 556.00 PER MO. FOR. I KNOW THIS MAY BE A SMALL PROBLUM TO YOU BUT SOMEONE SAID SOMETHING ABOUT A LEMON LAW SHOULD BE IN AFECT. I JUST WANT MY VEHICILE BACK BECAUSE I STILL HAVE TO PAY FOR THIS SUV. WHILE THERE( TRYING TO FIGURE THE ELECTRICAL PROBLUM OUT ) IM TIERD OF THIS PLEASE HELP!!!!!!!!!! I HAVE TWO KIDS AND THIS IS THE 2ND CAR IVE PURCHASED. THE FIRST ONE I BOUGHT I WAS SATICFIED WITH, BUT GOT TO SMALL FOR MY NEW FAMILY. I LOVE MY SUV AND PAID 35,0000.00 AND IT WONT EVEN START. IT DRAINS THE BATTERY ALL BY ITS SELF OVERNIGHT.*AK
Structure, Aug 31, 2004
WHEN THE REAR POWER WINDOWS ARE DOWN THE WIND IS SO LOUD THAT IT IRRITATES THE OCCUPANT'S EAR. THE VEHICLE ALSO VIBRATES WHEN REAR WINDOWS ARE DOWN. *AK *NM
Equipment, Aug 20, 2004
AIR CONDITIONER FAILS TO COOL. FAN WORKS BUT BLOWS HOT AIR. IF VEH IS SHUT OFF AND RESTARTED THE UNIT AGAIN FUNCTIONS PROPERLY. DEALER REPLACED THE CONTROL UNIT BUT AIR CONDITIONER CONTINUES TO FAIL.*AK
Electrical system, Aug 18, 2004
I HAVE THE 04 DURANGO HEMI WITH 4600 MILES ON IT; THE VEHICLE STALLS ON AVERAGE TWICE A WEEK ON HILLS. THE DEALER CAN NOT PULL OFF ANY CODES FROM THE COMPUTER AND THUS IS NOT ALLOWED BY DODGE TO REPLACE PARTS UNLESS BAD. *JB THATS WHERE THE CATCH 22 COMES IN THE DEALER CAN'T DUPLICATE THE PROBLEM AND DODGE WILL NOT LET THEM REPLACE PARTS TO SOLVE THE PROBLEM. IT'S BEEN IN TO THE SHOP 3 TIMES NOW AND I KEEP ON GETTING THE SAME RESPONSE FROM THE DEALER WHICH IS "THERE IS NOTHING THEY CAN DO". IT HAS EVEN STALLED AT 55 MPH WHILE MERGING INTO TRAFFIC. *JB
Tires, Aug 16, 2004
THE CONSUMER HAS HAD FOUR TIRE BLOW OUTS ON HIS VEHICLE SINCE MARCH OF 2004. THE RUNNING BOARD WAS DAMAGED. PLEASE PROVIDE MORE INFORMATION. *JB
Tires, Aug 8, 2004
GOODYEAR SRA WRANGLER HAD CATASTROPHIC SIDEWAL DETACHMENT AND FAILURE WITH 5000 MILES ON THE DODGE DURANGO 2004 MODEL. SHOULD HAVE KILLED ALL ABOARD BUT LUCKILY GOT OFF INTERSTAE JUST BARELY.*AK
Electrical system, Aug 4, 2004
ON 6/28/2004, MY AC STOPPED BLOWING COLD AIR, THE AIRBAG LIGHT CAME ON AND STAYED ON, AND MY GEAR SHIFT WOULD NOT GO INTO PARK. I TOOK IT TO THE DEALERSHIP AND THEY FIXED THE GEAR SHIFT. THE AC NOT WORKING IS A RESULT OF AN APPARENT COMPUTER PROBLEM THAT REQUIRES A SOFTWARE UPDATE. THE SOFTWARE UPDATE DID NOT FIX THE PROBLEM. I HAVE TAKEN MY DURANGO IN FOR SERVICE 4+ TIMES AND THE AC IS STILL NOT FIXED. IT BLOWS HOT AIR AT RANDOM. YOU CANNOT DRIVE WITH THE WINDOWS DOWN BECAUSE OF THE LOAD NOISE. IT HURTS YOUR EARS AND YOU HAVE TO IMMEDIATELY ROLL THEM UP, SAME THING WITH THE MOON ROOF. THE AIRBAG LIGHT WAS REPAIRED BY REPLACING A MODULE. THE INFORMED ME THAT THE COMPUTER WAS NOT COMMUNITCATING WITH THE AIRBAG, RESULTING IN THE AIRBAG LIGHT TO COME ON. DOES THIS MEAN THAT THE AIRBAG WILL NOT DEPLOY ON IMPACT IF THE COMPUTER IS NOT RECOGNIZING THAT IT HAS AN AIRBAG.*AK
Air bags, Jul 30, 2004, crash
I WAS INVOLVED IN AN ACCIDENT ON JUNE 24, 2004 IN WHICH MY 2004 DODGE DURANGO WAS TOTALLED. I WAS TRAVELING AT APPROXIMATELY 60 MPH AND HIT ANOTHER VEHICLE BROADSIDE - I HIT THE DRIVERS SIDE OF THEIR VEHICLE STRAIGHT ON. THERE WAS SIGNIFICANT FRONT END DAMAGE, THE FRONT DOORS WERE NOT ABLE TO BE OPENED, THE ENGINE WAS DAMAGED AND THE FRONT AXEL SNAPPED ON IMPACT. THE AIRBAG DID NOT DEPLOY. WE CONTACTED CHRYSLER AND THEY DID AN "INVESTIGATION" AND WE WERE TOLD THAT THE ACCIDENT WAS NOT SEVERE ENOUGH AND THE RATE OF DECELERATION WAS NOT HIGH ENOUGH TO CAUSE THE AIRBAG TO DEPLOY. THEY SENT US A PAMPHLET WITH AIRBAG INFORMATION IN IT AND IN THE BOOKLET IT STATES THAT THE AIRBAG IS SET TO DEPLOY IN ACCIDENTS SIMILAR TO MINE AT 28 MPH. WE HAAVE NOT BEEN ABLE TO GET A STRAIGHT ANWER FROM THEM AS TO WHY IN OUR CASE THE AIRBAG DID NOT DEPLOY. I WENT FROM 60 MPH TO 0 IN ABOUT 20 FEET.*AK
Electrical system, Vehicle speed control, Jul 26, 2004
WHILE DRIVING TRANSMISSION LIGHT AND ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRES NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK NEW ELECTRIC HARNESS WERE REPLACED DUE TO METLED WIRES. 2 RECALLS FOUND BY THE CONSUMER: ONE ON WIRING UNDER THE DASH, AND THE OTHER ON ACCELERATOR CABLE. CONSUMER MADE 10 VISITS TO THE DEALER. *LA
Power train, Electrical system, Vehicle speed control, Jul 15, 2004
WHEN DRIVING AT AN UNDETERMINED SPEED, THE TRANSMISSION LIGHT APPEARED ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK AFTER THE FIFTH VISIT TO THE SERVICE DEALER (DESOTO MALL), THE TRANSMISSION LIGHT HAD NOT COME BACK ON. THE SHIFTING LIGHT HAD COME ON AND THE CONSUMER HAD TAKEN THE VEHICLE TO THE SERVICE DEALER (CENTRAL MAINE DODGE) AND AFTER THREE VISITS TO THEM, THEY FOUND MELTED WIRES AND A BAD SENSOR. THE WIRES HAD HOLES IN THEM. CHRYSLER WOULD DO NOTHING TO HELP RESOLVE THIS PROBLEM. A TRANSMISSION SENSOR WAS PLACED IN THE VEHICLE. (THE SHIFT INDICATOR STAYED ON INTERMITTENTLY ALONG WITH ALL OF THE OTHER LIGHTS & THE TRANSMISSION RANGE SENSOR RATIONALITY WIRES WERE DAMAGED AND MELTED ON THE CATALYTIC CONVERTER) ALSO THE ENGINE HAD COME ON AND THE VEHICLE JUMPED FORWARD. *SC *JB
Suspension, Jul 14, 2004
THIS REPRESENTS THE 5TH TIME MY 2004 DODGE DURANGO HAS GONE BACK TO MARTIN DODGE FOR THE SAME PROBLEM. THE VEHICLE MAKES A POPPING NOISE IN THE REAR AS IT GOES DOWN THE ROAD. THE REAR IS ALSO LOOSE OVER NORMAL ROADWAY CONDITIONS. ON THE FIRST REPAIR, THE DEALERSHIP REPLACED REAR SHOCKS, SWAY BAR, & TIGHTENED THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE BOLT'S HOUSING & THE BOLT AGAIN. ON THE FOURTH ATTEMPT, THEY TIGHTENED & LUBED THE ENTIRE REAR. THE SERVICE MANAGER'S REMARKS ON THE LATEST INVOICE IS THAT HE IS GOING TO TALK TO CHRYSLER CORPORATION ABOUT THIS CONTINUED PROBLEM. THE SERVICE MANAGER RELAYED TO MY WIFE THAT IT SOUNDS LIKE METAL TO METAL IS BEING RUBBED TOGETHER SOMEWHERE IN THE REAR. HE ALSO EXPRESSED THAT THIS WAS A PROBLEM ON PREVIOUS DURANGO MODELS, & THAT CHRYSLER FIXED SAME BY INSERTING PLASTIC SPACERS OF SOME KIND. THE SERVICE MANAGER & MY WIFE TEST DROVE THE DURANGO AFTER TODAY'S FOURTH REPAIR ATTEMPT. THE POPPING & SWAY WAS AS GREAT AS IT EVER WAS. I WILL BE REPRESENTED BY DAVID J. GORBERG, ESQ. WITH REGARD TO A NJ LEMON LAW CLAIM. TO DATE, I HAVE NOT BEEN CONTACTED BY NHTSA REGARDING MY 4 PREVIOUS COMPLAINTS.*AK
Suspension, Jul 12, 2004
TODAY REPRESENTS THE FOURTH TIME THAT MY NEW DURANGO GOES BACK TO MY DEALERSHIP FOR THE SAME PROBLEM. THE VEHICLE HAS A DISTINCT "POPPING" NOISE FROM THE REAR WHEN DRIVING. THERE'S ALSO EXCESSIVE BOUNCE IN THE REAR SUSPENSION. IT IS MY OPINION THAT THIS EXCESSIVE BOUNCE SHOULD BECOME A FULL RECALL, AS IT IS UNSAFE. ON THE FIRST REPAIR ATTEMPT, MARTIN DODGE CHANGED THE REAR SHOCKS, SWAY BAR, & "TIGHTENED" THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE HOUSING THAT HELD THIS BOLT IN PLACE. IMMEDIATELY AFTER LEAVING THE DEALERSHIP AFTER THE THIRD REPAIR ATTEMPT, MY WIFE & I CONTINUED TO EXPERIENCE THE SAME EXACT PROBLEMS. IT IS FOR THESE REASONS THAT THE VEHICLE WILL GO BACK TO MARTIN DODGE FOR A FOURTH REPAIR ATTEMPT. I WILL ALSO CONTACT A LEMON LAW ATTORNEY TODAY TO SEEK REMEDY. *LA
Equipment, Jul 7, 2004
2004 DODGE DURANGO LIMITED. AIR CONDITIONING STOPS COOLING. WIFE DISCOVERED THAT TURNING OFF THE ENGINE AND ELECTRICS, THEN RESTARTING ALL WILL GET COOLING BACK. SHE DOES THIS FAIRLY OFTEN, EVEN IN TRAFFIC.*AK
Structure, Jul 6, 2004
DODGE DURANGO 2004 ST I JUST BOUGHT THIS MODEL NEW OFF THE FLOOR AND THERE IS A MANUFACTURER'S DEFECT ON THE DESIGN. IF YOU ARE DRIVING WITH THE BACK WINDOW/WINDOWS DOWN AND THE FRONT UP, THERE IS A PULSATING PRESSURE FROM AIRFLOW THAT MAKES YOUR EARDRUMS FEEL LIKE THEY ARE GOING TO POP. CANNOT DRIVE THIS VEHICLE WITHOUT AFFECTING THE HEALTH OF YOUR EARS UNLESS ALL WINDOWS ARE UP, OR THE FRONT WINDOWS ARE CRACKED WHEN THE BACK WINDOWS ARE DOWN. *NM
Steering, Visibility, Air bags, Jun 23, 2004
WHEN TURNING STEERING WHEEL TO THE LEFT OR RIGHT STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER REPLACED THE STEERING ARM BUT THAT DIDN'T CORRECT THE PROBLEM. *AK DURING THE TIME THE CONSUMER OWNED THE VEHICLE THE AIR BAG LIGHT ILLUMINATED AND THE REAR WIPER FELL OUT. *NM