2007 Dodge Durango

Problems, recalls and owner-reported issues

Fuel system is the leading concern among 275 owner complaints filed for this model year. This is the 13th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  1. 275

Of the 2007 reports, 15 involved a crash and 2 involved a fire. 29 people were injured.

Primary concernFuel system80 reports · 29% of complaints
Owner complaints275Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Fuel system80
  2. Gasoline78
  3. Air bags40
  4. Fuel/propulsion system33
  5. Electrical system27
  6. Power train25
  7. Engine19
  8. Steering16

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016

    Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

    These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

    Campaign 16V352000 on NHTSA.gov

  2. Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

    Campaign 15V313000 on NHTSA.gov

  3. SteeringOct 11, 2006

    ON CERTAIN VEHICLES, THE RIGHT FRONT STEERING KNUCKLE MAY HAVE BEEN IMPROPERLY MANUFACTURED. BECAUSE OF A BROKEN COOLING LINE, PARTS CAST IN TOOL CAVITY #63 ON JULY 18 AND JULY 19, 2006, MAY HAVE A COLD SHUT CONDITION AND COULD FRACTURE.

    THIS COULD CAUSE A LOSS OF STEERING CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

    DEALERS WILL INSPECT THE RECALLED VEHICLES TO IDENTIFY THE DEFECTIVE PARTS AND REPLACE IF THEY ARE WITHIN THAT LOT. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V386000 on NHTSA.gov

  4. Power train, automatic transmissionSep 7, 2006

    ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAN CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF THE VEHICLE IS TRAVELING OVER 40 MPH AND THE OPERATOR SHIFTS FROM DRIVE TO NEUTRAL AND BACK TO DRIVE.

    IF THE DRIVE WHEELS LOCKED UP, LOSS OF VEHICLE CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.

    DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 2, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V341000 on NHTSA.gov

Representative owner complaints: air bags

40 reports, newest first. Show all

  1. Air bags, Aug 3, 2021

    Takata recall. The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (Air Bags) and 16V352000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts were still not available even though a letter was received which stated otherwise. The contact recently called back the same dealer and was informed that the dealer was only receiving a limited supply of parts and could not service the vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

  2. Air bags, Feb 10, 2019

    RECALL INCOMPLETE. 1 RECALL ISSUED ON MARCH 24, 2019 HAS NOT BEEN REPAIRED. NOTICE AND ACKNOWLEDGED ON FEBRUARY 10, 2019. RECALL # S43.

  3. Air bags, Nov 21, 2017

    TAKATA RECALL (NOT SURE). WHILE DRIVING (40 MPH TO 45 MPH) ON A RAINY AFTERNOON ON SATURDAY NOVEMBER 18, 20017 THE RIGHT SIDE PANEL AIRBAG DEPLOYED WITHOUT BEEN IN ANY TYPE OR ACCIDENT OR NOTHING, BESIDES THAT IT WAS RAINING VERY HARD. IT SOUND LIKE A BIG EXPLOSION INSIDE THE CAR MAKING ME ALMOST LOST VEHICLE CONTROL.

  4. Air bags, Nov 12, 2017

    TAKATA RECALL, CONTACTED DEALER TO REPLACE AIRBAG THEY SAID I WAS ON A WAITING LIST AND AS THEY RECEIVED PARTS WOULD NOTIFY ME WHEN MY NAME COMES UP BUT IT HAS BEEN OVER A YEAR.

  5. Air bags, Jun 29, 2017

    TAKATA RECALL WE NEVER RECIEVED A RECALL NOTICE FOR EITHER AIRBAG! THIS IS UNACCEPTABLE SINCE THIS IS A SAFETY ISSUE! I AM ONLY FINDING OUT THAT OUR VEHICLE IS ONE OF THE ONES AFFECTED THROUGH A FACEBOOK LINK! BEYOND UPSET! EAPECIALLY IF WE COULD HAVE GOTTEN INTO AN ACCIDENT!

  6. Air bags, Mar 9, 2017

    I WAS NOTIFIED MAY 2016 OF THE RECALL, BUT HAVE NOT YET BEEN CALLED IN FOR REPAIR. THIS VEHICLE IS MY ONLY MEANS OF TRANSPORTATION FOR MY FAMILY.

  7. Air bags, Feb 23, 2017

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  8. Air bags, Feb 15, 2017

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  9. Air bags, Jan 20, 2017

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  10. Air bags, Jan 16, 2017

    I WAS NOTIFIED ON JULY 1, 2016 THERE WAS A RECALL ON MY VEHICLE. CHERRY HILL DODGE HAD ME SCHEDULED ONCE WHERE I SAT FOR 2 HOURS THEN THEY CAME AND TOLD ME THEY DID NOT HAVE THE PARTS YET. HERE IT IS THE MIDDLE OF JANUARY AND THEY ARE STILL SAYING THEY DO NOT HAVE THE PARTS. THIS IS AFFECTING W/HO I ALLOW IN MY VEHICLE AND I AM VERY NERVOUS ABOUT THIS. WHEN WILL THIS BE FIXED

  11. Air bags, Nov 2, 2016

    NOTHING HAS HAPPENED YET ON MY VEHICLE. HOWEVER RECALL S43 / NHTSA 16V-352 WAS RELEASED IN JULY AND DODGE STILL DOES NOT HAVE PARTS TO REPLACE THE PASSENGER AIRBAG AND THERE IS NO STATUS THRU DODGE ON WHEN THE PARTS WILL BE AVAILABLE.

  12. Air bags, Sep 28, 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  13. Air bags, Sep 19, 2016

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  14. Air bags, Aug 23, 2016

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE DRIVING 70 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED A FEW TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

  15. Air bags, Aug 18, 2016, crash

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A THREE VEHICLE COLLISION. A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A THIRD VEHICLE. THE CONTACT SUSTAINED HEAD AND BACK INJURIES AND RECEIVED MEDICAL ATTENTION. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECTION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Air bags, Jul 7, 2016, crash

    MY FAMILY WAS IN A VIOLENT CAR ACCIDENT INVOLVING OUR 2007 DODGE DURANGO. WE WERE HIT "HEAD ON " IN THE DRIVER'S SIDE BY AN SUV GOING BETWEEN 60-80 ACCORDING TO STATE POLICE. THE ENTIRE DRIVER'S SIDE OF THE TRUCK WAS COMPLETELY CAVED IN BY THE IMPACT THAT INCLUDED FLYING GLASS, METAL FRAGMENTS ETC. THE AIRBAGS DID COME OUT, BUT DID NOT INFLATE AND JUST CAME DOWN LIKE A "CAPE". THEY WERE USELESS IN PREVENTING ANY BODILY INJURIES. MY WIFE WAS DRIVING AND INJURED HER LEFT SHOULDER, HER BACK AND UP INTO HER NECK. MY DAUGHTER WAS IN THE BACK DRIVER'S SIDE PASSENGER SEAT AND HURT HER HEAD PRETTY BAD. I WAS IN THE FRONT PASSENGER SEAT AND HURT MY KNEE, WRIST AND SHOULDER. MY SON WAS IN THE BACK PASSENGER SEAT AND HURT HIS BACK. WE WERE GOING 30 MPH IN RIGHT HAND LANE AND THE DRIVER OF THE OTHER CAR WAS SPEEDING DOWN THE MIDDLE LANE AND LOST CONTROL AFTER CLIPPING A CAR, SEVERAL BEHIND US. WITNESSES SAY HE WAS GOING 100 MPH. WE DID NOT KNOW THERE WAS A RECALL ON THE 07 DURANGO FOR AIRBAGS, AND THIS COULD HAVE BEEN A FATAL CRASH.

  17. Air bags, Jun 9, 2016, crash

    TL* THE CONTACT OWNED A 2007 DODGE DURANGO. AFTER DRIVING INTO A HOLE AT 35 MPH, THE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DEPLOYMENT CAUSED THE CONTACT TO CRASH INTO A TELEPHONE POLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE CHEST, STOMACH, AND LEFT ARM. THE PASSENGER SUSTAINED INJURIES TO THE RIGHT KNEE, HAND, HIP, AND LEFT KNEE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT UNAVAILABLE.

  18. Electrical system, Air bags, Mar 17, 2016

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ESP WARNING INDICATOR ILLUMINATED AS THE VEHICLE SHOOK. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURERS AIR BAG RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

  19. Air bags, Mar 17, 2016

    I CALLED AUTONATION CHRYSLER DODGE IN CENTENNIAL COLORADO WHERE I PURCHASED MY VEHICLE AND THEY REFUSED TO FIX MY SAFETY RECALL FOR A DRIVER AIRBAG INFLATOR. THEY TOLD ME THEY DIDN'T HAVE TIME AND I WOULD HAVE TO LEAVE MY VEHICLE FOR DAYS UNTIL THEY GOT AROUND TO IT BECAUSE THEIR DEALERSHIP ISN'T "A DOCTOR'S OFFICE!" I AM APPALLED. I AM PREGNANT AND HAVE A 4 YEAR OLD DAUGHTER IN THIS VEHICLE EVERYDAY. I CAN'T JUST LEAVE MY CAR UNTIL THEY GET AROUND TO IT. PLEASE HELP.

  20. Air bags, Feb 12, 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  21. Air bags, Jan 12, 2016

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND THERE WAS NOT AN ESTIMATED TIME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  22. Air bags, Dec 2, 2015

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  23. Air bags, Oct 15, 2015

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000(AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  24. Air bags, Oct 14, 2015

    I RECEIVED THE RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES FOR THE AIRBAGS IN MAY. THE NOTICE SAID THAT PARTS WEREN'T AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THEY WERE. I NEVER HEARD FROM DODGE, SO I CALLED RENO DODGE ON OCTOBER 3RD TO REQUEST SERVICE. I WAS TOLD THAT I WOULD GET A RETURN CALL WITH MORE INFORMATION. ON OCTOBER 9TH, I STILL HADN'T RECEIVED A RETURN CALL AND CALLED A SECOND TIME. I WAS FORWARDED TO THE SERVICE DEPARTMENT ONCE AGAIN AND LEFT A MESSAGE ON THEIR VOICEMAIL. THIS CALL WAS ALSO NOT RETURNED. ON OCTOBER 10TH, I WENT ON THE WEB SITE AND CHATTED WITH THE ONLINE AGENT. I EXPLAINED THE SITUATION AND WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE WHO COULD HELP ME. I STILL HAVE NOT RECEIVED A CALL TO REMEDY MY RECALLED AIRBAGS.

  25. Air bags, Sep 30, 2015

    TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAG)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.