2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
514 reports, newest first. Show all
Electrical system, Jul 22, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 17, 2015
SEVERAL DAYS BEFORE THIS INCIDENT MY 2011 DODGE DURANGO STARTED TO HAVE PROBLEMS STARTING. IT WOULD TRY TO START AND NEVER TURN OVER AND WOULD TAKE ME SEVERAL TRIES TO FINALLY GET IT STARTED. I DISCOVERED ONLINE THAT THERE IS A RECALL FOR THE TIPM FUEL PUMP RELAY AND THAT THIS COULD CAUSE PROBLEMS WITH THE VEHICLE STARTING OR EVEN STALLING WHILE DRIVING. I TOOK MY DODGE INTO THE DEALERSHIP AND THEY COMPLETED THE RECALL AND INFORMED ME THAT IN DOING SO THE VEHICLE NOW STARTED FINE LEADING ME TO BELIEVE THE TIPM WAS THE PROBLEM AND WAS NOW FIXED. I DROVE FOR TWO DAYS WITHOUT ANY ISSUE. THEN LAST NIGHT ON MY WAY HOME, WITH ALL MY FAMILY IN THE VEHICLE THE VEHICLE SHUT OFF WHILE I WAS DRIVING RIGHT IN THE MIDDLE OF THE RODE. MY LIGHTS AND DASH DISOLAY WERE STILL WORKING BUT MY VEHICLE WAS NO LONGER ON. I PUT THE VEHICLE IN PARK AND SWITCHED THE IGNITION BACK TO START MODE AND ATTEMPTED TO START IT. AFTER SEVERAL TRY'S OF IT ATTEMPTING TO START IT JUST WOULDN'T TURN OVER. I THEN TRIED TO PUT THE VEHICLE IN NEUTRAL TO PUSH IT TO THE SIDE OF THE ROAD AND WAS UNABLE TO EVEN DO THAT. MY VEHICLE WAS STUCK IN THE MIDDLE OF THE ROAD WITH NO WAY TO MOVE IT!!! AFTER 30 MINUTES AND SEVERAL MORE ATTEMPTS IT FINALLY TURNED OVER AND WAS ABLE TO DRIVE IT HOME.
Electrical system, Interior lighting, Jul 10, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE LED LIGHT FOR THE INTERIOR OF THE DRIVER COMPARTMENT OF THE VEHICLE FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Electrical system, Jul 10, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT THE VEHICLE DISPLAYED MULTIPLE ERROR WARNINGS ON THE VEHICLE'S INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Electrical system, Engine, Jun 24, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 65 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED, THE FRONT WINDSHIELD WIPERS ACTIVATED, AND THE ENGINE STALLED. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000: (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 66,000. ...UPDATED 07/30/15 *BF UPDATED 10/26/2017*CN
Electrical system, Jun 21, 2015, fire
I HAD SMELLED SOMETHING IN MY CAR FOR A WHILE AND COULD NOT FIGURE OUT WHAT IT WAS. ABOUT 15 MINS INTO MY TRIP, MY EYES STARTED TO BURN AND TEAR, AND MY NOSE FELT LIKE IT WAS ON FIRE. BUT I GOT IT SUBSIDED. ANOTHER 15 MINS LATER I LOOKED OVER AT MY PASSENGER SIDE WINDOW AND REALIZED MY CAR WAS SMOKING AND IT WAS COMING FROM MY SUN VISOR. I HAD TO WAIT TO GET TO THE SHOULDER OF THE ROAD AS I WAS IN THE I-PASS LANE AND HAD TO GET PAST A CEMENT WALL BEFORE GETTING MY CAR SAFELY AWAY FROM OTHER TRAFFIC. I STOPPED MY CAR, AND CALLED 911. STATE TROOPER SHOWED UP, AND AS HE WAS WALKING TO HIS CAR TO GET A FIRE EXTINGUISHER, FLAMES STARTED. THE CAR WAS TURNED OFF AT THIS TIME, BUT THE SMOKE STARTED AS I WAS DRIVING. AFTER THE STATE TROOPER USED THE EXTINGUISHER, IT WAS STILL SMOKING SO HE CALLED IN THE FIRE DEPARTMENT. THEY THEN RIPPED THE LINER DOWN SO THEY COULD SPRAY THE AREA WITH WATER. ONCE MY HUSBAND ARRIVED HE THEN DISCONNECTED THE CAR BATTERY TO MAKE IT SAFE TO MOVE THE VEHICLE. WE HAD THE VEHICLE TOWED TO THE DEALER WHERE THE RECALL FOR THE SUN VISOR WAS PERFORMED. WE ARE NOW WAITING TO HEAR BACK FROM CHRYSLER TO SEE WHAT OUR NEXT STEP IS. I HAVE A DOCTOR APPOINTMENT SCHEDULED FOR WEDNESDAY, JUNE 24TH TO VERIFY THAT EVERYTHING IS OKAY. INHALING SMOKE AND THE FUMES IS WHY I AM DOING THIS. THIS IS THE FIRST APPOINTMENT I COULD GET WITH MY DOCTOR.
Electrical system, Jun 16, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Electrical system, Vehicle speed control, Jun 15, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE ACCELERATOR PEDAL BEGAN TO RESPOND NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Electrical system, Jun 12, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL THE ELECTRICAL FUNCTION OF THE VEHICLE FAILED. THE VEHICLE CAME TO A COMPLETED STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Electrical system, Jun 9, 2015
WE WHERE TRAVELING ON INTERSTATE FROM OUR GIRLS SOFTBALL GAME WHEN WE STARTED SMELLING BURNING WIRES THEN GAUGES STARTED ACTING FUNNY AND IT JUST SHUT OFF ALMOST LOST STEERING AND BRAKING, I GOT IT TO THE SIDE OF THE ROAD BUT WITH 3 FT STILL IN THE INTERSTATE, WE PULLED GIRLS OUT AND PUT THEM ON A20FT BANK THAT WAS BEHIND A GUARDRAIL, WHILE I LOOKED TO SEE THE PROBLEM, I'M A SHADE TREE MECHANIC SO I STARTED LOOKING AND SEE SMOKE COMING FROM ALTERNATOR,IT WAS AS HOT A THE EXHAUST, WE HAD A FRIEND TOW IT TO THE HOUSE, I CALL DEALER THEY SAID THEIR WAS A RECALL FOR THE SAME THING THAT MINE DID BUT IT WAS FOR THE 160 AMP ALTERNATOR AND I HAD THE 180 AMP, THIS IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED TO MAKE SURE ALL MODEL THAT ARE AFFECTED ARE COVERED, I HAVE REPLACED THE ALTERNATOR MYSELF BUT IF THERE IS SOMETHING ELSE CAUSE THIS IT NEEDS TO BE RECALLED AND FIXED, BEFORE A CRASH OR POSSIBLE A FIRE!
Electrical system, Jun 4, 2015, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE VEHICLE LOST POWER, AND THE ALTERNATOR BURNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE ALTERNATOR, PCM MODULE, AND WIRE HARNESS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Electrical system, Exterior lighting, Engine, May 18, 2015
MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS FINE AND DIDN'T NEED TO BE REPLACED. ALSO THE DRIVERS SIDE HEAD AND BRAKE LIGHTS GO OUT.
Electrical system, May 13, 2015
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO THE TOTALLY INTEGRATED POWER MODULE( TIPM) RECALL NOTICE. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER PAID FOR THE REPAIR ON 12/17/13 *JB
Electrical system, Apr 22, 2015
I FILED A COMPLAINT A WEEK AGO UNDER NHTSA ID NUMBER 10706397. MY CAR IS AT THE DODGE DEALERSHIP FOR A WEEK NOW WAITING ON AN ALTERNATOR. THE ALTERNATOR ARRIVED TODAY AND WAS BAD OUT OF THE BOX. THE ALTERNATOR WAS LOCKED UP. I WAS TOLD IT WOULD NOW BE AT LEAST 2 MORE DAYS BEFORE IT IS REPAIRED. IT SEEMS TO ME LIKE THERE ARE ALOT OF PROBLEMS WITH THE 180V ALTERNATORS LIKE THERE WERE WITH THE 160V. *TR
Electrical system, Apr 18, 2015
WHILE DRIVING ON A MAJOR ROAD THE CAR STARTED GIVING ME SEAT BELT LIGHT ALARM, WIPERS GOING ON AND OFF, REAR PARKING SYSTEM WARNING COMING ON AND THEN THE CAR JUST SHUT OFF WHILE DRIVING DOWN THE ROAD. WE WERE STRANDED IN THE MIDDLE OF A FOUR LANE STREET WHICH WAS VERY UNSAFE. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND WAS NOTIFIED THAT THE ALTERNATOR AND BATTERY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAS BEEN A RECALL FOR THE SAME YEAR DURANGO AS MINE BUT IS NOT COVERED BECAUSE THE RECALL WAS FOR 160 AMP ALTERNATOR AND MINE IS 180 AMP. *TR
Electrical system, Engine, Apr 8, 2015, fire
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND SMOKE WAS EMITTING FROM UNDER THE HOOD OF THE VEHICLE. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Electrical system, Apr 7, 2015
WHILE DRIVING THE ELECTRICAL SYSTEM WENT HAY WIRE, A/C TURNED OFF, WIPERS TURNED ON, LIGHTS FLICKERED ON AND OFF, AND THE VEHICLE DIED. THERE WAS ALSO A SMELL OF SOMETHING BURNING FROM UNDER THE HOOD. I REPLACED THE BATTERY WITH A NEW ONE, VEHICLE TURNED ON FOR A WHILE BUT LATER DIED AGAIN, SEEMS THERE IS A PROBLEM WITH THE ALTERNATOR, IT'S NOT CHARGING. *TR
Electrical system, Apr 1, 2015, fire
THERE WAS AN ELECTRICAL FIRE INSIDE THE CABIN OF THE VEHICLE FROM WITHIN THE HEADLINER, DIRECTLY ABOVE THE DRIVERS HEAD, WHILE THE VEHICLE WAS IN MOTION. THE DRIVER WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD AS THE CABIN FILLED WITH SMOKE DUE TO VISION AND RESPIRATORY DISTRESS. THERE WAS ALSO ADDITIONAL DAMAGE TO THE EXTERIOR OF THE VEHICLE ON THE ROOF, AS THE FIRE BURNED LONG AND HOT ENOUGH TO CAUSE AN UNKNOWN AMOUNT OF STRUCTURAL AND COSMETIC DAMAGE TO THE ROOF. THE FIRE DEPARTMENT WAS ALSO CALLED TO THE SCENE DURING THE INCIDENT TO INSURE THE FIRE WAS COMPLETELY EXTINGUISHED. WE INITIALLY HAD OUR VEHICLE AT A LOCAL DODGE DEALERSHIP ON 02/23/15 TO HAVE MULTIPLE MANUFACTURER RECALLS REPAIRED. ONE OF WHICH WAS DUE TO A POTENTIAL FIRE HAZARD FROM THE VANITY/SUN VISOR WIRING IN THE HEADLINER (CHRYSLER RECALL P36). THAT RECALL WORK WAS COMPLETED, BUT WE BEGAN TO EXPERIENCE ELECTRICAL ISSUES WITH EQUIPMENT THAT OBTAINED POWER AND GROUND (SAME ELECTRICAL CIRCUIT AND FUSE) FROM THIS SAME CIRCUIT. INTERIOR LIGHTS WOULD FLASH AND DIM, AND THEN ULTIMATELY CEASED TO FUNCTION, THEN OUR STEERING WHEEL MOUNTED CONTROLS STOPPED FUNCTIONING ENTIRELY. WE RETURNED THE VEHICLE TO THE DEALERSHIP ON 3/23/15 AFTER TALKING WITH THE DEALERSHIP THAT PREVIOUS WEEK. THEY EXPLAINED THAT A "PINCHED WIRE" FROM WITHIN THE HEADLINER HAD CAUSED AN ISSUE IN THE CIRCUIT. HOWEVER, THEY INSISTED THAT THIS PINCHED WIRE DID NOT CAUSE THE STEERING WHEEL CONTROLS TO STOP FUNCTIONING (WHICH MADE THE STEERING WHEEL CONTROL MODULE INOPERABLE DUE TO ELECTRICAL SHORT), EVEN THOUGH THEY SHARED THE SAME WIRING. WE WERE ABLE TO RETRIEVE OUR VEHICLE AFTER ADDITIONAL REPAIRS WERE COMPLETED ON 3/27/15. THE CAR WAS DRIVEN ONE TIME ON 3/28/15, AND THEN ON 3/29/15 THE FIRE STARTED FROM WITHIN THE CABIN. *TR
Electrical system, Engine, Fuel/propulsion system, Mar 28, 2015
2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR
Suspension, Electrical system, Service brakes, Mar 26, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000, 14V154000, AND 14V530000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Mar 10, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 9, 2015
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTATED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, AFTER THE REMEDY WAS PERFORMED THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR THE MOST RECENT FAILURE BECAUSE THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Service brakes, Mar 6, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE PART TO BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 4, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 3, 2015
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) , 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.