2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
514 reports, newest first. Show all
Electrical system, May 22, 2020, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE IGNITION, MULTIPLE WARNING LIGHTS WERE ILLUMINATED AND SMOKE WAS SEEN EXITING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE ENGINE OFF AND ALL ELECTRICAL FUNCTIONS WERE DISABLED. THE CONTACT STATED THAT HER HUSBAND INSPECTED THE ENGINE AND DISCOVERED THAT THE ALTERNATOR HAD BURNT. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY A DEALER OR INDEPENDENT MECHANIC. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER HER VIN WAS NOT ASSOCIATED TO THE RECALL. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Electrical system, May 18, 2020
WHILE VEHICLE WAS IN DRIVE ON SEVERAL OCCASIONS, IT WILL SWITCH FROM AWD INTO LOW WITHOUT ANYTHING BEING TOUCHED BY DRIVER. THIS WAS WHILE VEHICLE WAS IN FORWARD MOTION AFTER A PERIOD OF DRIVING AND OCCURRED ABOUT W 20-30 MPH. IT WILL NOT SWITCH OUT OF LOW NO MATTER WHAT WAS TRIED UNLESS VEHICLE WAS STOPPED AND RESTARTED (SOMETIMES RESTARTED A COUPLE TIMES). POSSIBLE ISSUE WITH TRANSFER CASE. WILL BE NOTIFYING DEALERSHIP. *TR
Electrical system, May 13, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO MAKE A TURN IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Fuel/propulsion system, Apr 26, 2020
ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.
Electrical system, Electronic stability control (ESC), Apr 22, 2020
MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.
Electrical system, Mar 16, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE BERGSTROM CHRYSLER-JEEP-DODGE-RAM FIAT OF KAUKAUNA DEALER, LOCATED AT (2929 LAWE ST, KAUKAUNA, WI 54130), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Mar 5, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, THE VEHICLE WAS STARTED AND THE WINDSHIELD WIPER TURNED ON INDEPENDENTLY AND THE HAZARD WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), WHERE IT WAS CONFIRMED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER THE DEALER INFORMED THAT PRIOR TO THE RECALL REMEDY THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000.
Power train, Electrical system, Visibility, Mar 4, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED HER SON WAS DRIVING AT 60 MPH, WHEN THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED WITHOUT WARNING AND THEN THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT'S SON PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT'S SON ATTEMPTED TO JUMP START THE VEHICLE BUT WAS UNSUCCESSFUL AFTER SEEING SMOKE. THE VEHICLE WAS TOWED TO HARTSVILLE CHRYSLER DODGE JEEP RAM LOCATED AT (900 E. BOBO NEWSOM HWY, HARTSVILLE, SC 29550) FOR A DIAGNOSIS. THE DIAGNOSIS WAS A DEFECTIVE ALTERNATOR AND A BURNT OUT POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Vehicle speed control, Feb 26, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AT START UP AND ON OCCASIONS WHILE DRIVING, THE FORWARD COLLISION DETECTION SYSTEM BECAME INOPERABLE WITHOUT WARNING. THE TRACTION CONTROL WARNING LIGHT AND CRUISE CONTROL WARNING WAS ALSO ILLUMINATED. THE CONTACTED STATED THAT THE BRAKING SYSTEM OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Electrical system, Jan 28, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO STARTUP IMMEDIATELY. THE CONTACT ALSO STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Electrical system, Other or unspecified, Jan 17, 2020, crash
PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!
Electrical system, Jan 7, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610)286-9450) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Other or unspecified, Jan 7, 2020
MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.
Electrical system, Engine, Jan 6, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Electrical system, Dec 31, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Dec 26, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.
Electrical system, Engine, Fuel/propulsion system, Dec 18, 2019
WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.
Electrical system, Nov 18, 2019
I HAVE REPORTED THIS BEFORE. MY VEHICLE STALLS OUT WHILE DRIVING. I HAVE TAKEN IT TO THE MECHANIC A NUMBER OF TIMES BUT NOTHING FIXES THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND IT HAPPENS WITH MY CHILDREN IN THE CAR. WHEN MY VEHICLE STALLS OUT WHILE DRIVING THE STEERING WHEEL ALSO LOCKS UP MAKING IT DIFFICULT TO DIRECT THE CAR. IT HAS HAPPENED A NUMBER OF TIMES WHILE DRIVING AND PULLING UP TO A STOP LIGHT. THIS STARTED ABOUT 3 YEARS AGO BUT I'M PUTTING THE LAST TIME IT HAPPENED AS THE DATE.
Electrical system, Nov 15, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5 MPH IN A DRIVE-THRU, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS ATTEMPTED TO BE JUMPSTARTED, BUT THE VEHICLE WOULD NOT START. MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037, (281) 301-5150) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Steering, Electrical system, Engine, Oct 28, 2019
IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN
Power train, Electrical system, Sep 24, 2019
IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.
Power train, Electrical system, Aug 24, 2019
THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.
Electrical system, Jul 19, 2019
THE ACTUATORS FOR THE AIR CONDITION GOING OUT.
Electrical system, Jul 11, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HEARD AN ABNORMAL NOISE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO START THE VEHICLE; HOWEVER, IT WOULD HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SANDS CHRYSLER JEEP DODGE RAM (LOCATED AT 501 N WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-0946), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
Electrical system, Jun 27, 2019
THE BATTERY LIGHT CAME ON WHILE DRIVING 45 MPH. BEFORE I WAS AT A PLACE TO GET OFF OF THE HIGHWAY (TWO MILES) THE VEHICLE LOST ALL POWER AND COMPLETELY SHUT OFF. SO THERE I SAT IN THE MIDDLE OF THE HIGHWAY WAITING ON A TOW TRUCK. THE 220 AMP ALTERNATOR HAD THE FAULTY DIODE LIKE THE ONES THAT HAVE BEEN RECALLED. THE DIODE FAILED AND CAUSED A DEAD SHORT. THE ALTERNATOR SHORT RUINED THE BATTERY AND THE PCM. THIS IS THE T36 RECALL TO A 'T' BUT DODGE SAYS MY VIN NUMBER SHOWS IT'S NOT RECALLED. THE PARTS AND LABOR WERE 1411.88. THAT'S NOT INCLUDING THE TOW SERVICE BILL OR THE RENTAL CAR THAT I HAD TO USE. THIS IS RIDICULOUS THAT CHRYSLER IS BEING ALLOWED TO RIP PEOPLE OFF KNOWING FULL WELL ITS THEIR WORTHLESS PARTS AT THE ROOT OF IT ALL. NO GOVERNMENT AGENCY SHOULD SIT BY AND BE A SPECTATOR AS CHRYSLER ROBS THOUSANDS AND THOUSANDS OF PEOPLE AT OVER 1000 EACH. SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISTAKE AND QUIT STICKING IT TO THE PEOPLE WHO WERE FOOLISH ENOUGH TO BUY THIS GARBAGE.