2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
514 reports, newest first. Show all
Electrical system, Jun 26, 2019
VEHICLE BATTERY LIGHT CAME ON WHILE DRIVING. TWO MILES LATER SHUT OFF WITH NO CONTROL OVER STEERING OR BRAKING. VEHICLE HAD A FAULTY ALTERNATOR WHICH WAS NOT COVERED BY THE T36 RECALL. ALTERNATOR OVERHEATED, RUINED THE BATTERY AND PCM. THE ALTERNATOR WAS SENDING REVERSE POLARITY WHEN TRYING TO JUMP START. THIS IS A KNOWN ISSUE WITH THE MODEL YEARS. IT SHOULD BE COVERED IN RECALL AND ISN'T. THIS PART HAS RUINED MY WHOLE MONTHLY BUDGET AND IS CHRYSLER'S FAULT.
Electrical system, May 8, 2019
I HAVE A 2011 DODGE DURANGO CITADEL AWD AND IT WONT START I PUT MY KEY ON THE IGNITION AND TRY TO STARTED IT ONLY CRANKS AND NEVER STARTS
Electrical system, Mar 18, 2019
DEFECTIVE TIPM MODULE, FUEL PUMP WILL NOT ENGAGE, VEHICLE STALLS, OR WILL NOT START
Electrical system, Engine, Feb 19, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING. THE CONTACT JUMPSTARTED THE VEHICLE, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Fuel system, Gasoline, Electrical system, Dec 27, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT CRANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS TOWED TO TRONCALLI CHRYSLER JEEP DODGE (818 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Electrical system, Oct 23, 2018
WHILE DRIVING ON HIGHWAY THERE WAS A WHINING NOISE COMING FROM THE ENGINE. THEN DASHBOARD LIGHTS STARTED TURNING ON AN OFF RANDOMLY, THE TOUCHSCREEN WENT OUT. LESS THAN A MINUTE LATER THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND THE CAR COMPLETELY STOPPED WORKING. TRAVELING 45 MPH ON A BUSY HIGHWAY WHEN THIS HAPPENED. STEERED THE CAR TO THE SHOULDER. THERE WAS A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. UNDER THE HOOD, IT LOOKED LIKE THE ALTERNATOR AND/OR BATTERY WERE SMOKING. HAD THE CAR TOWED TO THE DEALER. I FOUND THAT THERE IS A RECALL ON 2011 DODGE DURANGO FOR A FAULTY ALTERNATOR BUT MY DEALER TOLD ME THAT MY VIN IS NOT PART OF THE CURRENT RECALL.
Electrical system, Oct 10, 2018
WHILE DRIVING MY 2011 DODGE DURANGO ABOUT 45 MPH, MY BATTERY LITE CAME ON, WITHIN A MATTER OF APPROX 2 MINUTES, ALL OF THE DASH LIGHTS CAME ON AND WERE BLINKING AND ALARMING, MY WINDSHIELD WIPERS CAME ON, MY AC TURNED OFF, MY FASTEN SEAGHT BELT LIGHTS CAME ON AND ALARMED AND THEN SUDDENLY THE CAR LOST POWER AND POWER STEERING WENT OUT AND I QUICKLY TRIED TO HANOVER THE CAR TO THE SIDE OF THE ROAD ONTO INCOMING TRAFFIC. AT THE SAME TIME THE BRAKES WENT OUT THEN THE ENTIRE DASH/PANEL WENT OUT AS WELL AS MY HEADLIGHTS. THIS WAS 6 AM AND IT WAS DARK OUTSIDE. I GOT OVER THE INTERSECTION AND WAS ABLE TO TURN THE VEHICLE AND WAS ABLE TO DRIVE DOWN THE ROAD AND GET OFF THE BUSY STREET. I THEN HAD TO WAIT TILL THE CAR STOPPED ON ITS OWN AS THE BRAKES DID NOT WORK. ALSO NO HEADLIGHTS. I TRIED TO TURN ON EMERGENCY FLASHERS AND THE WOULD NOT GO ON. I PUT THE CAR IN PARK AND GOT OUT AS I COULD SMELL BURNING OF WHAT I THOUGHT WAS ELECTRICAL WIRES. I HAD TO HAVE IT TOWED TO THE DEALER. I COULD NOT EVEN LOCK THE CAR AS THE KEY FOB DID NOT WORK. IT IS AT THE DEALER NOW AND I AM WAITING FOR A DIAGNOSIS. THE INCIDENT WAS VERY DISTURBING AND UNSAFE AS I HAD NO CONTROL OVER THE CAR. LUCKILY DUE TO THE TIME OF DAY, THERE WAS LITTLE ONCOMING TRAFFIC AND I HAD NOT ENTERED THE FREEWAY YET.
Electrical system, Oct 2, 2018, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE CABIN OF THE VEHICLE FILLED WITH SMOKE AND THE CONTACT SMELLED A BURNT ELECTRICAL ODOR. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A NEARBY PARKING LOT. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE ALTERNATOR WAS SURROUNDED BY FLAMES. UPON A SECOND EXAMINATION OF THE VEHICLE, THE CONTACT REMOVED THE BATTERY COVER UNDERNEATH THE FRONT PASSENGER SEAT TO ENSURE THAT THE FIRE WAS CONTAINED WITHIN THE ALTERNATOR AND HAD NOT SPREAD ELSEWHERE. THE CONTACT STATED THAT THE FIRE EXTINGUISHED ITSELF (FIZZLED OUT). A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO CROSSROADS CHRYSLER JEEP DODGE RAM (4510 WHITEHILL BLVD, PRINCE GEORGE, VIRGINIA 23875, (877) 360-5755) AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH REFERENCE NUMBER: 352-462-90. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECT TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 97,500.
Electrical system, Engine, Sep 26, 2018
CAR BEGAN MISFIRING WHILE DRIVING, AND THEN WOULD NOT MOVE ONCE STOPPED AND THEN PUT BACK INTO GEAR. ENGINE LIGHT AND FCW INDICATORS CAME ON. INITIAL DIAGNOSIS WAS TO REPLACE TWO SENSORS. PROBLEM RETURNED AFTER REPLACEMENT. NEXT DIAGNOSIS WAS TO REPLACE ALL 16 SPARK PLUGS WITH BOOTS. STILL DID NOT SOLVE PROBLEM. ELECTRICAL SYSTEM WAS CHECKED TO FIND ANY LEAKS, NONE WERE FOUND, BUT A NEW CODE ORIGINATED TO RE-FLASH COMPUTER. COMPUTER WAS PULLED AND FOUND TO BE TAKING ON WATER AND CORRODING TERMINALS. COMPUTER WAS CLEANED AND RE-SEALED TO FIX PROBLEM. BUT COMPUTER IS LIKELY TO TAKE ON MORE WATER AND CORRODE AGAIN. TOTAL REPAIR WAS OVER 1600.00 AND 20 DAYS IN SHOP. INCLUDED DOCUMENT DOES NOT INCLUDE INITIAL SENSORS AND PLUG REPLACEMENT. MECHANIC INDICATED THAT BASED ON OBSERVATION, WIRES CONNECTING TO COMPUTER HAD BEEN WORKED ON IN THE PAST, LIKELY TO ADDRESS SIMILAR PROBLEM
Electrical system, Exterior lighting, Visibility/wiper, Sep 6, 2018
THE DASH BOARD WILL LIGHT UP AND THE WINDSHELD WIPERS WILL START TO GO WITH OUT DOING ANYTHING, THEN THE DASHBOARD FAILS AND POWERS DOWN AND THEN TRIES TO START BACK UP. IT CAUSED MY DURANGO TO LOSE POWER THEN POWER BACK UP. I DO HAVE A VIDEO THAT I WILL TRY TO INCLUDE PLEASE EXCUSE THE LANGUAGE IN IT.
Electrical system, Other or unspecified, Aug 31, 2018
VEHICLE IS STILL STALLING AFTER I HAVE ALREADY TAKEN IT TO THE DEALER TO HAVE RECALL HAS BEEN ADDRESSED. IT HAS BEEN TWO WEEKS SINCE THE DEALER FIXED THE RECALLS AND THIS IS THE SECOND DAY MY CAR HAS STALLED WHILE TAKING MY KIDS TO SCHOOL.
Electrical system, Other or unspecified, Fuel/propulsion system, Aug 24, 2018
I HAD JUST STARTED DRIVING ON THE FREEWAY WHEN MY DASH STARTED DINGING AND MY TEMP WENT FROM COLD TO EXTREMELY HOT SO I PULLED OVER.THERE WAS PLENTY OF OIL AND WATER IN IT(I DOUBLE CHECKED).I STARTED IT UP AGAIN AND IT WENT COLD AGAIN,AS I STARTED DRIVING TO THE NEAREST EXIT OFF THE FREEWAY A FEW NOMENTS LATER TO HAVE IT LOOKED AT,IT ALL OF THE SUDDEN IT WOUNDNT LET ME GIVE IT GAS.IT SLOWED WAY DOWN IN THE MIDDLE OF THE FREEWAY.I GOT IT OFF THE FREEWAY EVENTUALLY IT WENT BACK TO NORMAL THEN QUICKLY STARTED TO MAKE AN AWFUL SOUND.I STOPPED THE CAR AGAIN FOR THE FOURTH TIME AND OPENED THE HOOD AND HOT SMOKE VAME OUT.AFTER I LET IT COOL FOR 2 HOURS ON THE SIDE OF THE ROAD IT WOUNDNT START.IT WANTED TO BUT NO FUEL WAS GETTING TO WHERE IT WAS SUPPOSE TOO.I HAD IT LOOKED AT AND NO BLOWN ROD.THEY SAID OT LOOKED LIKE SOMETHING TO DO WITH THE FUEL SOMETHING OR OTHER.I HAD IT TOLLED TO MY HOME 335 MILES AWAY WHERE IT SITS BROKE AND IT COST ME 300.00 THU AAA.TWO DAYS LATER ON 8/17/18 I GET A RECALL NOTICE ON THE BRAKE BOOSTER AND ALTERNATOR DIODE THERMAL FATIGUE.THE PROBLEM I HAVE IS MY CAR ALMOST CAUSED A HUGE MULTI CAR COLLISION ON I 30 IN TX. AND IT STRANDED ME IN A BAD NEIGHBORHOOD..
Electrical system, Aug 1, 2018
THERE WAS A BURNING SMELL & SMOKE COMING FROM MY CAR. AFTER I TURNED THE CAR OFF IT WENT COMPLETELY DEAD. I HAD THE ALTERNATOR AND BATTERY REPLACED BY A LOCAL MECHANIC FOR $640. THE NEXT DAY THE CAR DIED ON ME AGAIN IN THE TURNING LANE OF A BUSY STREET AT 4PM. IT WOULD NOT TAKE A BOOST. I HAD TO WAIT 2 HOURS TO HAVE MY CAR TOWED TO A DODGE DEALER. THE ALTERNATOR WAS REPLACED AGAIN WITH A RECALL ALTERNATOR BUT IT WAS FOUND THE ALTERNATOR ALSO BURNED OUT THE PCM. I HAD TO PAY $700 TO HAVE THE PCM REPLACED. DODGE/CHRYSLER RECALL DEPT ASSURED ME I WOULD BE REIMBURSED FOR THE ALTERNATOR, BATTERY & PCM. IT HAS BEEN 2.5 MONTHS & NO REIMBURSEMENT. I HAVE SUBMITTED RECEIPTS 3 TIMES BY EMAIL & FAX. THIS IS THE 2ND RECALL ISSUE I HAVE HAD WITH THIS CAR. IN 2015 THE TPM & BATTERY WERE REPLACED. I WAS NOTIFIED BY PHONE OF A SUN VISOR LIGHT RECALL BY A LOCAL DODGE SERVICE CENTER IN MARCH BUT I WAS NOT NOTIFIED OF ANY OF THE MAJOR RECALLS WITH THE TPM, ALTERNATOR OR BRAKE BOOSTER.
Electrical system, Interior lighting, Service brakes, Jul 24, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER (SWOPE CHRYSLER DODGE JEEP RAM, 1012 N DIXIE AVE, ELIZABETHTOWN, KY 42701) WAS CONTACTED AND STATED THAT THEY COMPLETED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). UPON LEAVING THE DEALER AND CONDUCTING HER OWN RESEARCH, THE CONTACT FOUND THAT THE RECALL REPAIR COULD NOT BE COMPLETED WITHIN THE 15 MINUTE TIME FRAME AFTER DROPPING OFF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE RECALL WAS STILL OPENED PER THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Jul 24, 2018
THE ALTERNATOR CAUSES MY TRUCK TO STALL AT TIMES, AND NOT START AT OTHER TIMES, I HAVE GONE THROUGH TWO BATTERIES AS A RESULT OF THIS. IT HAPPENED LAST NIGHT WHILE DRIVING, I COULD TELL THAT IT WAS SLUGGISH, AND THIS MORNING WOULDN'T START, THEN, NEXT THING YOU KNOW, IT STARTS.
Electrical system, Jul 12, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE, 8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Electrical system, Jun 24, 2018
PASSENGER SIDE HEADLIGHT CONNECTOR MELTING
Electrical system, Exterior lighting, May 31, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, A "TAIL LIGHT OUT' MESSAGE DISPLAYED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY, AND THE TAIL LIGHT BULBS WOULD FAIL TO ILLUMINATE DUE TO THE WIRING OVERHEATING AND CONDENSATION WITHIN THE CASINGS. THE VEHICLE WAS TAKEN TO NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT BULBS AND WIRING NEEDED REPLACEMENT, BUT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 141,379.
Electrical system, May 24, 2018
I'VE HAD EACH OF THE 2 COMPRESSORS IN THE VEHICLE REPLACED TWICE IN ADDITION BOTH OF THE ACTUATOR DOORS ON THE FRONT A/C HAVE ALSO BROKEN.
Electrical system, May 24, 2018
ALL DASH LIGHTS FLASHED AND CENTER DISPLAYED SYSTEM ERROR THEN FCW ERROR THEN THE FCW LIGHT AND BATTERY LIGHT CAME ONE. AFTER ANOTHER FEW SECONDS THE RADIO POWERS ON AND OFF AND EVERYTHING GOES BACK TO NORMAL BUT THE THE BATTERY LIGHT REMAINS ON.
Electrical system, May 21, 2018
ALTERNATOR SMOKING AND WINDING NOISE AND BATTERY LIGHT AND ALL DASH LIGHTS ON LOSS OF ALL POWER AND DRAINED BATTERY WHILE DRIVING
Electrical system, May 16, 2018
MY CAR HAS STALLED ON ME TWICE ON THE HIGHWAY WHILE GOING 50 MPH. A LIGHT COMES ON SAYING FCW OFF AND MY WHEEL LOCKS AND MY CAR STOPS. I AM CURRENTLY 8 1/2 MONTHS PREGNANT AND AM NOW SCARED TO DRIVE MY OWN CAR. I HAPPENED TO ME WHEN I TURNED MY CAR ON THIS MORNING AND IT WOULDN'T LET ME MOVE IT UNTIL I TURN IT OFF AND BACK ON THEN IT'S FINE. THIS IS A LARGE CONCERN FOR ME BECAUSE I TRAVEL ON THE HIGHWAY TO WORK EVERYDAY.
Electrical system, May 14, 2018
ON 4/16/18 I BROUGHT MY VEHICLE TO PHILLIPS CJDR TO TAKE CARE OF A MANUFACTURER RECALL. THE RECALL IS FOR THE ALTERNATOR DIODE THERMAL FATIGUE (T36/NHTSA 17V-435.) WHEN I PICKED UP MY VEHICLE I WAS INFORMED THAT NO SAFETY INSPECTION WAS PERFORMED ON MY VEHICLE PRIOR TO IT BEING RELEASED BACK TO ME. I DROVE THE VEHICLE HOME AND IT DIDN'T SEEM AS IF IT WAS DRIVING RIGHT, BUT WE THOUGHT THAT MAYBE IT JUST NEEDED TO BE DRIVEN. THE NEXT TIME WE DROVE THE VEHICLE WAS 4/25/18, I WAS ABLE TO DRIVE IT TO DROP MY CHILDREN OFF AT SCHOOL WHICH IS ONLY 7 MILES AWAY FROM MY HOME. WHEN I WENT TO START MY VEHICLE, IT WOULD NOT START. IT APPEARED TO BE THAT THE VEHICLE WAS GETTING NO POWER. AFTER 3 ATTEMPTS TO START THE VEHICLE IT STARTED WE WERE ABLE TO DRIVE THE VEHICLE BACK HOME. AT THIS POINT THE VEHICLE HAD NO ELECTRICAL FUNCTIONS AND WOULD NOT START. 5/5/18 MY MECHANIC INSPECTED THE VEHICLE AND ASKED WHAT HAD BEEN GOING ON. I INFORMED HIM THE VEHICLE WAS JUST AT THE DODGE DEALERSHIP FOR AN ALTERNATOR RECALL. WHEN HE SAW MELTED WIRING AND ELECTRICAL COMPONENTS HE TOLD ME TO GET MY VEHICLE BACK TO DODGE. 5/11/18 I CONTACTED PHILLIPS DODGE AND MADE THEM AWARE OF THE PROBLEM AT HAND. THE SERVICE DEPARTMENT MANAGER GARY INFORMED ME TO GET THE VEHICLE BACK THERE ASAP. 5/14/2018 I WAS INFORMED THAT THE ISSUE WAS THE TIPM AND PROVIDED ME WITH A QUOTE TO REPLACE THE PART. I ASKED HIM WHAT WENT WRONG WITH IT AND HE NOTIFIED ME THAT THEY COULD NOT CONCLUSIVELY DETERMINE WHAT WOULD HAVE CAUSED A FIRE IN THE TIPM. BUT THEY COULD COME TO THE CONCLUSION THAT IT WAS A REPAIR I WAS RESPONSIBLE FOR AND NOT LINKED TO THE FACT THAT MY VEHICLE WAS IN THEIR SERVICE DEPARTMENT FOR A RECALL ON A PART DIRECTLY RELATED TO THE SAME PROBLEM I AM EXPERIENCING.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Apr 11, 2018
THE LAST RECALL THAT WAS PERFORMED WAS THE P54 FUEL RELAY. I BELIEVE THE PROBLEM IS SOMEWHERE IN THE ENTIRE ELECTRICAL SYSTEM. THE REASON I SUSPECT THIS IS BECAUSE THE VEHICLE HAS LOTS OF INTERMITTENT PROBLEMS. FOR EXAMPLE, THE ALARM GOES OFF RANDOMLY FOR NO REASON SINCE I PURCHASED THE VEHICLE, POWER LOCKS OPEN ON THEIR OWN, VEHICLE HAS DIFFICULTY STARTING AT TIMES AND THEN STARTS RIGHT UP MOST OF THE TIME, AND ALL WITHOUT A WARNING OR ERROR CODE ON THE DASHBOARD. THE MOST RECENT PROBLEM ALMOST KILLED ME AND MY FAMILY THIS MORNING AS THE VEHICLE TURNED OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT, AGAIN NO ERROR CODES OR WARNINGS. AN INVESTIGATION SHOULD BE OPENED BECAUSE THIS IS EXTREMELY DANGEROUS AS THE VEHICLE CAN TURN OFF AT ANY MOMENT AND WITHOUT WARNING.
Electrical system, Mar 27, 2018, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEADLIGHT CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114, 000. THE VIN WAS NOT PROVIDED.