2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
185 reports, newest first. Show all
Engine, Aug 10, 2017
ELECTRICAL CHARGING SYSTEM LIGHT CAME ON WHILE DRIVING AND I NOTICED THERE WAS SMOKE COMING OUT OF THE HOOD. PULLED INTO A DRIVEWAY AND OPENED THE HOOD AND THE ALTERNATOR WAS SMOKING. I TOOK PICTURES OF THIS WHICH ARE ON MY PHONE IF NEEDED. IT TOOK OUT THE BATTERY AS WELL RESULTING IN ME HAVING TO LEAVE THE VEHICLE THERE BECAUSE ALL SYSTEMS WERE OUT.
Electrical system, Engine, Jul 18, 2017
VEHICLE WAS PARKED AT WORK. I GOT OFF WORK CAME TO VEHICLE ENTERED AND STARTED ENGINE AFTER ABOUT 1 MINUTE, A BUZZING SOUND CAME FROM UNDER THE DASH, THEN I BEGAN TO SMELL SMOKE LIKE BURNING WIRES OR SOMETHING ELECTRICAL UNDER THE DASH. THEN I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT (UNDER THE VEHICLES FRONT HOOD). BY THIS TIME ABOUT 1 MINUTE HAD PASSED WITH THE ENGINE IDLING IN PARK. I OPENED THE HOOD AND LOOKED IN TO SEE THAT THE ALTERNATOR WAS SMOKING AND RED HOT INSIDE. I TRIED TO TURN OFF THE ENGINE, BUT NO RESPONSE FROM THE IGNITION BUTTON, THEN CRAZY ELECTRICAL THINGS HAPPENED WITH LIGHTS DASH WIPERS AND ETC., THEN THE ENGINE DIED, AND THERE WAS NOT ANY POWER OR BATTERY EVERYTHING WAS DEAD. I AM GLAD I WAS NOT OUT ON THE FREEWAY WHEN THIS HAPPENED, OR HAD THE FAMILY WITH ME. VEHICLE WAS TOWED TO AUBURN TRANSMISSION AND AUTO REPAIR. PH. (253)737-5913 IT IS MY BELIEF THAT THE ALTERNATOR WENT TO A DEAD SHORT AND KILLED THE BATTERY SO FAST, IT WAS AMAZING TO SEE. I THOUGHT THERE WOULD BE SOME KIND OF FUSEABLE LINK TO PREVENT SUCH A THING FROM OCCURRING. THAT IS A MOST DANGEROUS DESIGN, FIRE PRONE.
Electrical system, Electronic stability control (ESC), Engine, Jul 17, 2017
ON JULY 3 I WAS DRIVING OUR VEHICLE ON A COUNTRY ROAD WHEN THE BATTERY LIGHT CAME ON SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. WE HAD BEEN ON VACATION AND FIGURED THE CAR HAD SAT FOR 10 DAYS WITHOUT BEING DRIVEN AND JUST NEEDED A CHARGE. THE LIGHT INDICATOR CAME AND WENT BEFORE THE CAR STARTED DOING WEIRD THINGS: HAZARD LIGHTS, WINDSHIELD WIPERS, SEATBELT LIGHT, ETC. THE CAR QUICKLY LOST POWER AND EVERYTHING LOCKED UP LEAVING US STRANDED ON THE SIDE OF A GRAVEL ROAD. WE COULDN'T EVEN RELEASE THE KEYS FROM THE IGNITION. THERE WAS A BURNING SMELL AND THE CAR HAD TO BE TOWED. THE ALTERNATOR WENT OUT, IN TURN BURNING UP THE EMS SYSTEM. THIS PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WITHOUT A CAR FOR OVER TWO WEEKS NOW. THE RECALL FOR THE ALTERNATOR WAS FOR A SMALLER AMP. OURS IS A 220AMP. THEY ARE TELLING US PRODUCTION OF THE PART MAY TAKE UP TO 10-12 MORE DAYS.
Electrical system, Engine, Jul 7, 2017
ALL GAUGES RADIO AND LIGHTS SHUT OFF AND ENGINE ACTED LIKE IT WAS OFF WHILE ACCELERATING TO SPEED
Electrical system, Electronic stability control (ESC), Engine, Jul 5, 2017
ON JUNE 14, 2017 I WAS DRIVING MY 2011 DODGE DURANGO HOME FROM WORK AND THE BATTERY LIGHT CAME ON WHILE I WAS ON A BUSY HIGHWAY. I EXITED THE HIGHWAY AND PULLED INTO A MALL PARKING LOT AND SUDDENLY THE INTERIOR TEMPERATURE OF THE CAR BECAME EXTREMELY HOT, SO HOT, I COULD NOT STAY INSIDE OF THE VEHICLE. I STARTED TO SEE AND SMELL SMOKE, SO I TURNED THE VEHICLE OFF AND OPENED THE HOOD; AS I IT OPENED THERE WAS A LARGE AMOUNT OF SMOKE AND I CLOSED IT TO SNUFF OUT ANY FIRES. I HAD THE VEHICLE TOWED TO MY MECHANIC AND WAS TOLD MY ALTERNATOR HAD GONE BAD. THE EXPLANATION I WAS GIVING WAS: THE SILICONE DIODES IN THE ALTERNATOR RECTIFIER BRIDGE MAY EXPERIENCE THERMAL FATIGUE DUE TO CYCLIC LOADING FROM THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SYSTEM, EVENTUALLY RESULTING IN NO OUTPUT, REDUCED OUTPUT, OR A FULLY SHORTED TO GROUND CONDITION. THESE FAILURE MODES VARY IN THEIR TIME TO FAILURE AND WARNING TO THE DRIVER. DEPENDING ON THE FAILURE MODE AND TIMING, SYSTEM VOLTAGE MAY DROP TO CRITICALLY LOW LEVELS, DISABLING SYSTEMS SUCH AS THE ANTI-LOCK BRAKE SYSTEM/ELECTRONIC STABILITY CONTROL, ENGINE CONTROL MODULE/CENTRAL BODY CONTROLLER, OR A TOTAL VEHICLE ELECTRICAL SYSTEM SHUT DOWN (IN THE EVENT OF A SHORT TO GROUND FAILURE MODE). I EXPERIENCED A TOTAL SYSTEM SHUT DOWN. THE ALTERNATOR NOT ONLY FAILED BUT SHORTED OUT MY BATTERY, FUSES AND COMPUTER MODULE. I CALLED DODGE CORPORATE AND ONLY RECEIVED AN APOLOGY.... DODGE HAS A RECALL P60 RECALL WHICH APPLIES TO 160AMP ALTERNATOR. THIS RECALL WAS NOT APPLICABLE TO MY VEHICLE BECAUSE IT HAS A 180 OR 220 AMP ALTERNATOR BUT IF IT IS FAILING LIKE THE 160AMP ALTERNATOR THEN DODGE SHOULD BE RESPONSIBLE FOR THE DEFECTIVE PART.
Electrical system, Other or unspecified, Engine, Jun 28, 2017
MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.
Engine, Apr 30, 2017
MY BATTERY LIGHT CAME ON WHILE DRIVING. I WAS DRIVING 65 MPH DOWN RT 18 NORTH IN THE COLTS NECK AREA OF NJ. WITHIN 10 MINUTES AFTER THE BATTERY LIGHT CAME ON, MY CAR ACTED POSSESSED. THE STEERING LOCKED, BRAKES LOCKED, WIPERS CAME ON MOVING SLOWLY, THE HEAT CAME ON, ABS BRAKES LIGHT CAME ON, AND THE PARK ASSIST CAME ON. LUCKILY THERE WERE NO CARS DIRECTLY AROUND ME AND I WAS ABLE TO DRIFT TO THE SHOULDER OF THE ROAD WHERE MY CAR COMPLETELY SHUT DOWN AND STOPPED ON ITS OWN. THE 180 AMP ALTERNATOR WENT AND ALSO FRIED MY PCM. I AM CURRENTLY PAYING OVER $200 TO RENT A CAR. I AM BEING TOLD MY BILL WILL BE ABOUT $2000 TO REPLACE THE ALTERNATOR AND PCM. THIS IS A VERY UNSAFE AND A DANGEROUS ISSUE THAT SHOULD BE RECALLED AS THE 160 AMP ALTERNATOR IS ALREADY RECALLED FOR THE SAME ISSUES. DRIVING AT A HIGHWAY SPEED AND YOUR CAR SUDDENLY COMPLETELY SHUTS DOWN CAN CAUSE A SERIOUS CRASH. THIS IS THE 3RD MAJOR ISSUE I'VE RAN INTO AS I ALSO HAD MY BATTERY DYING MULTIPLE TIMES DUE TO THE FUEL PUMP RELAY RECALL. ALSO, I LOST MY BRAKES SUDDENLY AND HAD TO AVOID AN ACCIDENT DUE TO THE BRAKE BOOSTER FAILURE RECALL. I DO NOT THINK I WILL EVER BUY A DODGE AGAIN AS THEY DO NOT TAKE RESPONSIBILITY FOR ISSUES. I FEEL AS THOUGH THIS VEHICLE ISN'T SAFE TO DRIVE.
Engine, Apr 19, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING AND THE BRAKES ALSO FAILED TO FUNCTION. THE FAILURE RECURRED TEN TIMES OVER THE COURSE OF A YEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED BUT THE SOFTWARE RELATED TO THE RADIO AND THE HANDS FREE MODULE WERE UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER TO DETERMINE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Apr 17, 2017
IN THE PAST 6 MONTHS I HAVE PAID OVER $3500 IN REPAIRS ON THE DODGE DURANGO. I WAS TOLD AND HAD TO REPLACE BOTH CATALYST CONVERTERS AND ALL 4 O2 SENSORS. THEN THE STARTER WENT OUT CAUSING ME TO REPLACE IT. NOW FOR THE 3RD TIME IN 3 WEEKS, I HAD TO HAVE MY VEHICLE TOWED AND NOW IT APPEARS THE ISSUE MAY BE THE ALTERNATOR. I NOTICED THERE WAS A RECALL FOR 2011 DODGE DURANGO 3.6L, 160 AMP ALTERNATORS AND I AM NOT SURE WHAT AMP MY ALTERNATOR IS BUT MY VEHICLE APPEARS TO HAVE ALL THE SAME ISSUES AS THE VEHICLES THAT WERE UNDER THE RECALL, YET MY VEHICLE IS NOT INCLUDED IN THE RECALL? I HAVE BEEN INCONVENIENCED FOR 3 WEEKS NOW HAVING TO GET RIDES TO AND FROM WORK AND HAVE HAD TO CANCEL DOCTOR APPOINTMENTS AND SCHOOL MEETINGS DUE TO THE FACT THAT BOTH MY HUSBAND AND I NEED A VEHICLE AND ARE HAVING TO SHARE 1 VEHICLE WITH 5 KIDS. OUR MOST RECENT ISSUE OCCURRED ON EASTER SUNDAY WHILE TRAVELING WITH ALL OUR CHILDREN, THE BATTERY SIGNAL APPEARED ON OUR VEHICLE BEGAN SMOKING FROM UNDER THE HOOD. TO AVOID INJURY, WE HAVE HAD IT TOWED TO THE DODGE DEALERSHIP AGAIN FOR REVIEW. WE HAVE HAD 2 DIAGNOSTIC CHECKS GOING ON A 3RD AND NO ONE IS CATCHING ALL THE REPEATED ISSUES. WE HAVE TO REPLACE THE CATALYST CONVERTER 2 TIMES (NOVEMBER 2016 AND APRIL 2017), O2 SENSORS (NOVEMBER 2016), BATTERY (JANUARY 2017), STARTER (APRIL 2017) AND NOW OUR NEWEST ISSUE HAS YET TO BE REVEALED BUT IT APPEARS IT WILL BE THE ALTERNATOR (APRIL 2017). AT WHAT POINT WILL CHRYSLER TAKE FULL RESPONSIBILITY FOR ALL THE ISSUES WITH THE 2011 DODGE DURANGO. REIMBURSEMENT FOR ALL WE HAVE HAD TO PAY FOR FAULTY ISSUES WITH THE 2011 DODGE DURANGO WOULD BE APPRECIATED. ALL THESE ISSUES DEVELOPED AFTER THE FAULTY TIPM THAT WE HAVE PAID OUT OF POCKET FOR 2X AS WELL.
Steering, Electrical system, Engine, Mar 6, 2017
I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.
Electrical system, Engine, Jan 25, 2017, fire
VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS WAY.
Electrical system, Engine, Dec 12, 2016
THIS IS THE 3RD TIME SINCE AUGUST 2016- SO 3 TO 4 MONTHS TIMEFRAME- MY DODGE DURANGO HAS DIED ON ME WHILE DRIVING. THIS MEANS A COMPLETE LOSS OF STEERING, LIGHTS, POWER, THE VEHICLE IS COMPLETELY DEAD. THIS IS A SAFETY ISSUE. I CAN BARELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT CRASHING. AN INVESTIGATION NEEDS TO BE OPENED UP REGARDING THIS. THEY HAVE RECALLS AGAINST THE ALTERNATOR BUT ARE NOT HONORING THEM. *TR
Electrical system, Engine, Dec 6, 2016
VEHICLE HAS HAD CAMPAIGN 14V530000 (AND ALL OTHER RECALLS AND POWERTRAIN TSB'S) PERFORMED. WHILE DRIVING ON HIGHWAYS AND RURAL ROADS, ENGINE SHUTS OFF ABRUPTLY, CAUSING LOSS OF STEERING ASSIST AND ONLY A COUPLE BRAKE ACTUATIONS BEFORE BRAKE ASSIST IS LOST (OCCURRED BEFORE TIPM CAMPAIGN, STILL SHUTS OFF AFTER CAMPAIGN). TYPICALLY OCCURS DURING COASTING OR MILD BRAKING WHEN PREPARING TO ENTER A TURN (DOES NOT MATTER IF RIGHT OR LEFT TURN). NO "CHECK ENGINE," ALTERNATOR, OR OTHER WARNING LIGHTS APPEAR ON THE DASH (AS THEY WOULD IF THE ENGINE STALLED) -- IT IS AS IF IGNITION SWITCH WERE IMMEDIATELY TURNED OFF. OCCASIONALLY WHEN ENGINE SHUTS OFF, THE INSTRUMENT CLUSTER GIVES A FORWARD COLLISION WARNING DISABLED WARNING (BUT THE FCW DOES NOT BEEP, ALERT, SIGNAL, ETC. BEFORE THE ENGINE SHUTS OFF, AND THERE WAS NO OBSTACLE TO SET OFF OR BLOCK THE FCW). SINCE ENGINE SEEMS TO SHUT OFF, THERE ARE NO CODES ACTIVE OR STORED AFTER THE ENGINE SHUTS OFF. REPEATED TRIPS TO DEALERSHIP, AND THEY CAN NOT DIAGNOSE, OR CAUSE THE ISSUE TO OCCUR. *TR
Electrical system, Other or unspecified, Engine, Nov 18, 2016
ON NO 1, 2016 WHEN I WAS GOING AT WORK, I WAS DRIVING ON WEST PARK HWY (HOUSTON, TX), AND SUDDENLY MY CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD, ALL THE SYSTEM HAS STOPPED WORKING, AND THE FRONT CAR STARTED SMOKING (BURN, & FIRE). AND I SURVIVED BY THE GRACE OF GOD. I CALL THE TOWING SERVICES SO AS TO MOVE THE CAR FROM THE HWY TO MY HOUSE. AND I CAN'T REALLY TELL YOU WHAT EXACTLY HAPPENED. BUT THE CONSTANCY IS, MY CAR IS NOT DRIVABLE UNTIL NOW. AND MY INSURANCE COMPANY SENT SOME EXPERT SO AS TO ASSESS THE RISK, AND THEY TOLD ME WHAT HAPPENED IS THE DEFECT OF THE CONSTRUCTOR (CHRYSLER GROUP LLC), BECAUSE THERE ARE MORE THAN 300 HUNDRED CASES OF COMPLAINTS SIMILAR WITH MY EXPLANATIONS. AND FROM THIS DAY TO NOW, I AM TRAUMATIZED BY THIS INCIDENT. IT IS THE REASON THAT I AM WRITING TO YOU SO AS TO SOLVE THIS HAZARD OR MAIN ISSUE. AND ACTUALLY MY CAR IS PARKED AT HOME (15770 BELLAIRE BLVD, #2107, HOUSTON, TX77083). MY INSURANCE CLAIM NUMBER IS: STATE FARM: 53-0079-5S5. N.B.: I ALSO ATTACHED THE TOWING RECEIPT ISSUED BY THE TOWING SERVICES.
Electrical system, Electronic stability control (ESC), Engine, Oct 31, 2016
SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND IT STARTS ACTING UP AGAIN COMPLETELY POSSESSED. HOW IS THIS SAFE? I MADE IT TO WORK WITH IT GOING CRAZY. AT LUNCH, I WENT TO START IT AND CHECK IT OUT. DEAD. BRAND NEW BATTERY DEAD. 400 BUCKS DOWN THE DRAIN- WHEN THAT WASN'T THE PROBLEM. NOT TO MENTION THE 200 BUCKS TO TOW. I BROUGHT IT TO A LITTLE SHOP AROUND THE CORNER AND THEY COULDN'T FIND THE PROBLEM AND TOWED IT BACK TO THE DEALER. AND THERE IT SITS. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT OVER THERE. IT IS REALLY PATHETIC. SO NOW ADD'L TOW CHARGES-$200, NO VEHICLE TO GET BACK AND FORTH TO WORK AND CHILD'S STROKE THERAPISTS, AND HAD TO BREAK DOWN AND PAY FOR A RENTAL. WHAT A JOKE THANKS DODGE. THEY ARE WELL AWARE OF THE TIPM ISSUES AND REFUSE TO RECALL ANY OF THEIR VEHICLES. THIS IS A HUGE HUGE SAFETY ISSUE. EVERYTHING JUST DIES.. THE ENGINE THE BRAKES DON'T WORK NOTHING. *TR
Electrical system, Engine, Oct 24, 2016
I WAS AT THE MALL PULLED INTO PARKING LOT SMELLED A BURNING SMELL SO I TURNED OFF ENGINE AND OPENED HOOD SMOKE STARTED COMING OUT NO FIRE THOUGH TRIED TO START VEHICLE AGAIN CAR COMPLETELY DEAD. SO HAD CAR TOWED OF COURSE WAS IN PARKING STRUCTURE AND STRUCTURE WAS SO SMALL NO TOW TRUCK COULD FIT INSIDE SO HAD TO CALL A MOBILE MECHANIC TO COME OUT AND HE BYPASSED SOMETHING TO GET CAR STARTED DROVE CAR TO OUTSIDE PARKING LOT SO CAR COULD BE TOWED. MECHANIC SAID ALTERNATOR AND BATTERY FRIED. SO REPLACED THEM. COME TO FIND OUT THAT PCM WAS ALSO FRIED SO NEED NEW BRAIN FOR CAR! LOOKED ON WEBSITE DODGE/CRYSELER HAVE RECALL ON ALTERNATOR....YOU GUESSED IT NOT ON MY VEHICLE THOUGH!! THERE IS A RECALL ON 2011 DODGE DURANGO ALTERNATORS BUT NOT ON MINE YET MY ALTERNATOR GOES OUT FOR NO APPARENT REASON!! RIDICULOUS
Engine and engine cooling, Oct 3, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER PUMP GASKET AND BEARING HOUSING FAILED. THE WATER PUMP, COOLANT, AND THERMOSTAT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,600. UPDATED 12/20/16*LJ
Power train, Engine, Sep 29, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. THE VIN WAS NOT AVAILABLE.
Electronic stability control (ESC), Engine, Sep 29, 2016
2011 DODGE DURANGO RECALL# 14V634000, ELECTRICAL SYSTEM, ALTERNATOR. THE TRUCK WAS IN MOTION ON A BUSY CITY STREET AND STOPPED ABRUPTLY. THE ENTIRE COMPUTER SYSTEM WENT OUT, CAUSING THE ALTERNATOR, AND THE BATTERY TO BE DISABLED. DODGE REFUSED TO REIMBURSE FOR THE 2K WE PAID IN REPAIRS.
Electrical system, Engine, Sep 5, 2016
VEHICLE IN MOTION TRAVELING AT 65 MPH. VEHICLE LOST ALL ENGINE AND ELECTRICAL POWER. NO LIGHTS OR INDICATORS ON DASHBOARD. NO POWER STEERING. LIMITED BRAKING POWER. COASTED THE VEHICLE OUT OF TRAFFIC TO THE SHOULDER OF THE ROAD. SHIFTED VEHICLE INTO PARK AND WAITED 5 MINUTES. AFTER 5 MINUTES ELECTRICAL POWER RETURNED AND WAS ABLE TO START VEHICLE AND DRIVE IT HOME. FOUND COMPLAINTS ONLINE OF SIMILAR PROBLEMS.
Engine, Aug 17, 2016
THE CAR HAS AN INTERMITENT THAT DURING THE TRANSITION FROM COLD ENGINE OPERATION TO WARM ENGINE IF YOU TAKE YOUR FOOT OFF OF THE GAS (TO SLOW DOWN FOR A TRAFFIC LIGHT OR TO MAKE A TURN) THE ENGINE WILL STALL, LOSING POWER STEERING. IT IS INTERMITTENT IN THAT IT MUST BE AT A CERTAIN POINT IN THE WARM UP CYCLE. I AM UNABLE TO LET MY DAUGHTER DRIVE THE CAR AS SHE DOES NOT HAVE THE STRENGTH TO CONTROL THE CAR WITHOUT POWER STEERING.
Electrical system, Engine, Jul 21, 2016, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE TIMING CHAIN INTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER AND TIMING CHAIN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO PARK, THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Electrical system, Electronic stability control (ESC), Engine, Jul 18, 2016
I WAS DRIVING WITH MY KIDS GETTING OUR DAY STARTED. I TURN ON WITH REMOTE START WAS MAKING LOUD SCREECHING SOUND. LOADED UP KIDS AND STARTED TO TAKE OFF. WE COULD ALL SMELL A BAD BURNING SMELL. I CHECK ALL TEMPS ON CAR AND NOTHING READ HIGH TEMPERATURE. I DROVE ON MY WAY TO DAYCARE WHEN MY CAR STALLED AND SHUT DOWN. AND IT HAD PREVIOUSLY DID THIS B4 LIKE 4 MONTHS OR SO AND A RECALL OF FUEL PUMP WAS DONE AND HAD BEEN RUNNING FINE TILL THIS DAY. I TRIED STARTING IT A FEW TIMES NOTHING. FINALLY TURN ON AND BATTERY LIGHT CAME ON. I DROVE IT TO DROP OF MY 3 KIDS AT CAMP WHEN IT KEPT FEELING LIKE IT WANTED TO TURN OF. STILL SMELLING BURNING. FINALLY I'M HEADED TO WORK AND IT STALLED IN MIDDLE OF INTERSECTION. THANK GOD I DIDN'T HAVE MY KIDS WITH ME AND NO ACCIDENTS HAPPENED. I HAD CAR TOWED TO LOCAL MECHANIC BECAUSE DEALERSHIP IS AND HOUR AWAY. HE SAID ALTERNATOR GAVE OUT. PUT NEW ALTERNATOR IN STILL NOTHING. 600 DOLLARS DOWN DRAIN. NOW I HAVE TO PAY TOWING TO GET TO DEALERSHIP WHICH WILL MEAN JUST MORE MONEY DOWN THE DRAIN WHICH I DON'T HAVE THE EXTRA MONEY AND USE THIS CAR FOR WK SO HOPEFULLY I DON'T LOSE MY JOB. I DON'T UNDERSTAND HOW I HAVE SAME EXACT PROBLEMS AS ANOTHER 2011 DURANGO UNDER RECALL BUT MINE AIN'T ONE OF THEM. DO YOU HAVE TO WAIT TILL SOMEONE IS SERIOUSLY HURT OR KILLED TO HAVE A RECALL. IF NONE OF THIS IS RESOLVED PROPERLY I WILL BE HIRING A LAWYER. I HAVE ONLY HAD VEHICLE FOR 2YRS.
Electrical system, Other or unspecified, Engine, Jun 8, 2016
I HAD A BATTERY LIGHT IN THE MORNING, BUT MY BATTERY WAS NEW. AS I WAS DRIVING MY AIR CONDITIONING STOPPED WORKING, MY RADIO SCREEN FLASHED, WENT OFF AND THE ENTIRE CAR DIED WHILE IN MOTION, I BARELY STOPPED IN TIME. THE ENGINE WOULDN'T EVEN TRY, AND ME AND MY TWO INFANT CHILDREN WERE STRANDED IN THE MIDDLE OF A BUSY STREET IN 100 HEAT. THE POLICE OFFICER HAD TO HELP US, WE CALLED A TOW TRUCK TO TAKE US HOME. THE MECHANIC WHO LOOKED AT THE CAR SAID THE ALTERNATOR INTERNALLY GROUNDED AND FRIED THE COMPUTER AND THE BATTERY AND EXPLAINS THE BURNING SMELL JUST PRIOR TO THE CAR DYING.
Engine, Apr 28, 2016
THE VEHICLE STALLS WHILE YOU ARE DRIVING IT HAPPENS FREQUENTLY AND THERE IS NO FIX THAT HAS BEEN FOUND TO STOP THIS ISSUE. IT HAS HAPPENED WHILE DRIVING ON STREETS AND THE HIGHWAY. THIS HAS HAPPENED MULTIPLE TIMES.