2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
185 reports, newest first. Show all
Steering, Service brakes, Engine, Apr 12, 2016
WHILE ON THE HIGHWAY I A CHECK BATTERY LIGHT APPEARED ON MY DASH, I PLANNED ON CHECKING INTO IT AT THE UPCOMING GAS STATION WHICH WAS ABOUT 3 MILES AWAY, AS I APPROACHED THE OFFRAMP TO THE GAS STATION ALL KINDS OF CHECK ENGINE LIGHTS AND ABS AND YOU NAME IT STARTED SHOWING IN MY DASH FOLLOWED BY THE WIPERS AND NEXT THING YOU KNOW THE CAR DIES OUT. LUCKY FOR ME THERE WAS NO VEHICLE IN FRONT OF ME BECAUSE I COULD NOT STEER OR BRAKE BECAUSE IT WAS VERY HARD OR LOCKED, I MANAGED TO PULL OVER JUST BEFORE THE GAS STATION AND SENSED THE SMELL OF BURNED WIRE, I NOTICED I WAS NOT COMPLETELY OFF THE ROAD SO I TRIED PUTTING VEHICLE IN NEUTRAL BUT IT WAS LOCKED IN PARK, ALSO MY KEY WAS STUCK IN THE IGNITION. LOCAL MECHANIC CHANGED THE BATTERY FIRST AND STILL HAD THE CHECK BATTERY LIGHT ON SO HE RECCOMENDED A NEW ALTERNATOR AS WELL WHICH I BOUGHT IMMEDIATELY, 900.00 LATER HERE I SIT WITH NEW ALTERNATOR AND BATERRY BUT STILL THE SAME PROBLEM WITH VEHICLE STALLING AND CHECK BATTERY LIGHT ON. DEALER SAYS MY VEHICLE IS NOT IN THE P60 RECALL EVEN THOUGH I HAVE/HAD THE SAME 160 AMP ALTERNATOR AS THE RECALLED VEHICLES. THIS IS A SERIOUS ISSUE WHICH CAN BECOME DEADLY IF NOT FIXED ASAP. IM SURE OF ONE THING, NEVER IN MY LIFE WILL ME OR MY FAMILY BUY A DODGE AGAIN.
Electrical system, Engine, Apr 6, 2016
ALTERNATOR FAILED OVER HEATING ELECTRICAL WIRING AND CAUSING BATTERY AND COMPUTER CHIP FAILURE. THE PROBLEM OCCURRED ON THE ROAD BUT I WAS ABLE TO MAKE IT TO A PARKING LOT. I DID SMELL SMOKE AND FELT HEAT BUT THERE WAS NO IGNITION OF FIRE. MY CAR WAS COMPLETELY DISABLED. NO ELECTRICAL ACTIVITY. THE SYMPTOMS ARE THE SAME AS RECALL #14V634000.
Electrical system, Engine, Mar 8, 2016
LOCAL AUTO REPAIR SHOP TESTED TIPM AND OTHER PARTS AND FOUND NOTHING BUT I'M STILL HAVING AN ISSUE STARTING MY CAR WHEN MY VEHICLE SITS LONGER THAN 5 HOURS. I AM NOT ABLE TO AFFORD NEW TIPM FOR $1200. I UNDERSTAND TIPM ISSUE IS PENDING CLASS ACTION SETTLEMENT. I WOULD LIKE TO DODGE DEALER TO PROVIDE A SIGNIFICANT DISCOUNT SO THAT I CAN REPLACE TIPM OF MY VEHICLE.
Engine, Feb 16, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS AND COILS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO BE DIAGNOSED AND WAS INFORMED THAT THE SIXTH CYLINDER SPARK PLUG FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Electrical system, Engine, Feb 14, 2016
2 DIFFERENT EPISODES OF UNEXPECTED VEHICLE SHUTDOWN/STALLING. FIRST EVENT WAS IN THE PROCESS OF A LEFT HAND TURN. VEHICLE SHUT DOWN PARTWAY THROUGH THE TURN. LOST ALL POWER STEERING AND BRAKES. STRUGGLED TO KEEP THE VEHICLE OUT OF THE DITCH. PUT THE VEHICLE IN PARK, AND IT RESTARTED IMMEDIATELY, AND CONTINUED HOME UNEVENTFULLY. APPROXIMATELY 2 MONTHS LATER, THE VEHICLE AGAIN UNEXPECTEDLY STALLED AT A TRAFFIC LIGHT. THE LIGHT TURNED GREEN, AND I TOOK MY FOOT OFF THE BRAKE, AND THE VEHICLE STALLED. AGAIN, IT RESTARTED UNEVENTFULLY AND I CONTINUED TO WORK. THE VEHICLE APPEARS TO BE WORKING NORMALLY OTHERWISE. ACCELERATION AND FUEL ECONOMY ARE NORMAL, AND THERE ARE NO EPISODES OF HESITATION/STUTTERING/MISSING. THERE WAS NO WARNING OF THE STALL EITHER TIME. BOTH EPISODES WERE APPROXIMATELY 5 MINUTES INTO MY DRIVE, AND THE VEHICLE SHOULD HAVE BEEN MOSTLY WARMED UP EACH TIME, BUT PERHAPS NOT ALL THE WAY. THE "EXACT" MOMENT OF THE STALL SEEMS TO COINCIDE WITH REMOVING MY FOOT FROM THE BRAKE, ONCE TO TURN AND ONCE TO ACCELERATE. THE DURANGO WAS TAKEN TO THE DEALER THAT SAME DAY EACH TIME, AND THERE WERE NO SIGNIFICANT ERROR CODES.
Vehicle speed control, Engine, Feb 2, 2016, fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, A STRANGE RESISTANCE WAS FELT IN THE ACCELERATOR PEDAL WHILE THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT A FIRE WAS OBSERVED COMING FROM UNDER THE FRONT OF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,303.
Electrical system, Engine, Jan 8, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 62 MPH, THE ENGINE STALLED WITH EVERY WARNING LIGHT ILLUMINATED. IN ADDITION, THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO JUMPSTART THE BATTERY FROM ANOTHER VEHICLE, BUT THE JUMPER CABLE CORD BURNED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Engine, Dec 23, 2015
THE VEHICLE LOSES POWER, ENGIN SHUTS OFF WHILE DRIVING FOR NO EXPLAINABLE REASON
Engine, Nov 3, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE VEHICLE WAS PARKED, THE VEHICLE WOULD NOT SHUT OFF. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE TURNED OFF AFTER A BRIEF PERIOD OF TIME. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Engine, Oct 31, 2015
BOUGHT USED, HAD CAR LESS THAN 12 HOURS AND CAR STALLED WHILE DRIVING THRU 90 DEGREE CORNER ON HIGHWAY. LOSS OF POWER =NO POWER STEERING=ACCIDENT WAITING TO HAPPEN. CALLED DEALER AND RETURNED NEXT DAY. THEY COMPLETED AN OUTSTANDING RECALL. PROBLEM NOT FIXED, HAD CAR BACK 7 DAYS, STALLED AGAIN TWICE IN ONE DAY. RETURNED TO DEALER, HAD IT A WEEK AND A HALF AND COULD NOT GET TO REPLICATE, CLEANED AND ADJUSTED FCW SENSOR. HAD CAR BACK 4 DAYS AND STALLED AGAIN. BACK TO SERVICE NOW FOR 2 WEEKS. MAKING PAYMENT ON CAR THAT I HAVEN'T HAD VERY FRUSTRATING. ALWAYS OCCURS GOING THRU CORNERS. VERY SCARY AND LUCKY NO TRAFFIC BEHIND ME SINCE I HAVE TO PUT IN PARK TO RESTART BY PUSH BUTTON IGNITION. I AM VERY DISAPPOINTED WITH DODGE AS I HAVE READ SEVERAL SIMILAR COMPLAINTS WITH NO RESOLUTION. THE DEALER IS NOW OFFERING TO TAKE CAR BACK AND TRADE FOR SOMETHING ELSE OR REFUND MY MONEY (LEMON LAW). I WAS IN LOVE WITH THIS CAR BUT DON'T KNOW THAT I WANT TO STICK WITH DODGE AFTER ALL OF THESE ISSUES. IT SEEMS THAT PEOPLE HAVE BEEN FORTUNATE NOT TO GET INTO A SERIOUS ACCIDENT AND I HOPE THAT DODGE FIGURES THIS OUT BEFORE SOMEONE LOSES THEIR LIFE.
Electrical system, Engine, Fuel/propulsion system, Oct 6, 2015
THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!
Engine, Aug 5, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED AND STARTED EMITTING SMOKE. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Steering, Service brakes, Engine, Aug 1, 2015
THE VERY FIRST TIME WAS WHEN I WAS SLOWING DOWN FROM ABOUT 50MPH AT A CORNER IN ORDER TO TAKE A RIGHT HAND TURN, ABOUT HALFWAY THROUGH THE 90 CORNER I FEEL THAT THE STEERING HAS STIFFENED. LOOKING DOWN, I SEE THAT THE TACHOMETER NOW READS 0, AND THE ENGINE HAS DIED. I CANNOT SIMPLY SLIP IT INTO NEUTRAL AND THEN RESTART IT BECAUSE OF THE CAR HAS A KEYLESS PUSHBUTTON AND THE START BUTTON ONLY WORKS WITH THE DRIVE IN PARK. I THEN HAVE TO ARMSTRONG IT THROUGH THE REST OF THE CORNER. AS I FINISH UP THE TURN TO WHERE I CAN SAFELY STOP AND RESTART, I THEN PUSH THE BRAKES ONLY TO FIND THAT THEY ARE NOW TOTALLY STIFF BECAUSE THERE IS NOW NO VACUUM LEFT TO ASSIST. I END UP COSTING TO A STOP. THE CAR ALWAYS RESTARTS WITHOUT ANY PROBLEM. THIS PROBLEM HAS PERSISTED AND HAS HAPPENED AT LEAST 20 TIMES SINCE. IT IS ALWAYS IS WHEN SLOWING DOWN FROM ANYWHERE FROM 60 TO 30 MPH AND BEGINNING TO TAKE A RIGHT TURN. I HAVE NEVER SEEN THIS HAPPEN WHEN DOING A LEFT, BUT THERE ARE NOT TO MANY CHANCES TO DUPLICATE THIS SCENARIO DOING A LEFT. WE HAD THE ONE RECALL FOR THE FUEL PUMP DONE SO THAT SHOULD NOT BE IT. WE HAVE COMPLAINED ABOUT THIS TO NUMEROUS DODGE DEALERS AND THEY HAVE DONE NOTHING. ONE SERVICE WRITER SAID THAT HE KNEW OF THE PROBLEM, KNEW THAT THE FUEL PUMP RECALL WAS NOT FIXING IT AND THAT THERE WAS GOING TO BE ANOTHER RECALL TO FIX THE PROBLEM. WHEN THIS HAPPENS UNEXPECTEDLY AS YOU ARE GOING 25 MPH IN A TRAFFIC ROUNDABOUT, IT IS ALL YOU CAN DO TO TRY TO STEER THROUGH THE REST OF THE TRAFFIC CIRCLE, ONLY TO FIND THAT YOUR POWER BRAKES ARE FAILED AS YOU TRY TO STOP TO RESTART. THIS IS A VERY SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION, SOMEONE IS GOING TO BE KILLED WITH THIS HAPPENING, EITHER THE OCCUPANTS OF THE CAR, OR THE PUBLIC. WE ALSO HAVE A 2011 JEEP GRAND CHEROKEE AND IT IS DOING THE EXACT SAME THING, BUT MORE BECAUSE IT IS DRIVEN MORE.
Engine, Fuel/propulsion system, Jul 9, 2015
RECEIVED 2 RECALL NOTICES FOR PROBLEM WITH FUEL PUMP RELAY. ENGINE COULD QUIT AT ANY TIME. WENT TO BOB LAMPHERE'S NEWBERG DODGE AFTER RECEIVING NOTICES. WAS TOLD PARTS WOULD BE IN AFTER 2 WEEKS. THIS INFO WAS PROVIDED ON JULY 21, 2014. I WOULD BE NOTIFIED WHEN TO BRING IN THE CAR FOR WARRANTY WORK. ON MAY 5, 2015 I WAS INFORMED THAT THE PARTS ARE IN AND NEED AN APPOINTMENT. NOTHING HAPPENED UNTIL I CALLED CHRSYLER IN MICHIGAN AND THEY WERE AT A LOSS AS TO WHY THE WARRANTY HASN'T DONE. MY OPINION, NEWBERG DODGE JUST FORGOT THE WARRANTY WORK UNTIL CHRYSLER CALLED THEM. I AM WAITING FOR SOME ONE FROM CHRSYLER TO CALL AND WORK OUT A SCHEDULE TO REPAIR THE FUEL PUMP RELAY. SAFETY RECALL P54 / NHTSA 14V-530. [XXX] WOODBURN, OREGON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electrical system, Engine, Jun 24, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 65 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED, THE FRONT WINDSHIELD WIPERS ACTIVATED, AND THE ENGINE STALLED. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000: (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 66,000. ...UPDATED 07/30/15 *BF UPDATED 10/26/2017*CN
Power train, Engine, Jun 17, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE GEARS SLIPPED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE STALLED, BUT THE ENGINE WAS STILL RUNNING AND THE GEAR SHIFTED INTO NEUTRAL. ONCE THE TRANSMISSION SLIPPED, THE RPMS INCREASED. THE CONTACT WOULD HAVE TO SHIFT THE GEAR INTO DRIVE WHEN THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO LOCATE ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,800.
Electrical system, Exterior lighting, Engine, May 18, 2015
MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS FINE AND DIDN'T NEED TO BE REPLACED. ALSO THE DRIVERS SIDE HEAD AND BRAKE LIGHTS GO OUT.
Electrical system, Engine, Apr 8, 2015, fire
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND SMOKE WAS EMITTING FROM UNDER THE HOOD OF THE VEHICLE. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Electrical system, Engine, Fuel/propulsion system, Mar 28, 2015
2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR
Engine, Mar 3, 2015
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 5/11/15*CN UPDATED 9/27/2017*CN
Electrical system, Engine, Mar 3, 2015
I'VE HAD MY DURANGO BACK TO THE DEALER SEVERAL TIMES FOR THE STALLING ISSUE. THEY ALLEGE THAT ALL REPAIRS WERE COMPLETED IN LATE NOVEMBER. I THEN WENT OUT OF TOWN ON BUSINESS FOR TWO MONTHS. I CAME BACK IN LATE JANUARY, AND THE VEHICLE CONTINUED TO STALL ON ME WHILE DRIVING. THEY SAID THE WARRANTY WORK WAS DONE ON THE FUEL PUMP RELAY IN NOVEMBER. WHEN I TOOK IT BACK IN FEBRUARY, THEY REPLACED THE COMPUTER AND THE KEYS BECAUSE THEY SAID THAT THE VEHICLE WAS SHUTTING DOWN BECAUSE THE COMPUTER DIDN'T RECOGNIZE THAT THE KEY WAS IN THE VEHICLE AND IT SHUT DOWN TO PREVENT THE VEHICLE FROM BEING STOLEN. ON FEBRUARY 26TH, IT STALLED WHILE DRIVING AGAIN. I LEFT A VOICE MAIL FOR THE DEALERSHIP WITH NO RETURN PHONE CALL. ON MARCH 1ST, THE VEHICLE STALLED WHILE DRIVING AGAIN. THE VEHICLE IS NOW BACK IN THE DEALERSHIP. *TR
Engine, Feb 25, 2015
WHILE DRIVING AT A CONSTANT SPEED OF 25, THE VEHICLE SUDDENLY ACCELERATED, LURCHING FORWARD, THEN BACKED OFF, THEN ACCELERATED AGAIN. IT DID THIS A NUMBER OF TIMES THAT DAY. I PULLED OFF THE ROAD AND STOPPED UNTIL THE VEHICLE QUIT TRYING TO ACCELERATE. I WAS DRIVING ON SNOW/ICE AND IT SCARED THE HECK OUT OF ME; I WAS LUCKY NOT TO WRECK BECAUSE I HIT THE BRAKES TO COUNTER THE SUDDEN ACCELERATION WHICH CAUSED ME TO SLIDE. THE VEHICLE DID THE SAME THING THE NEXT DAY WHILE TRAVELING AT A CONSTANT SPEED OF 45, AND AGAIN ON FEBRUARY 24TH AND TODAY, FEBRUARY 25TH. YESTERDAY, FEBRUARY 24TH, IT DID IT WHILE IN HEAVILY CONGESTED TRAFFIC WHILE DRIVING ABOUT 15 MPH. THE SUDDEN ACCELERATION STARTLED ME BECAUSE IT LURCHED ME TOWARD THE VEHICLE IN FRONT OF ME AND I HAD TO SLAM ON MY BRAKES. *JS
Engine, Jan 20, 2015
I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ENGINE SHUTTING OFF AS THE VEHICLE IS IN MOTION. SOMETIMES IT RESTARTS RIGHT UP OTHER TIMES IT TAKES A JUMP PACK NEEDED TO START IR UP. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE. I CONTACTED DODGE/ CHRYSLER RECALL CENTER AND I WAS TOLD THAT THIS WAS HAPPENING BECAUSE OF MY FUEL RELAY SWITCH THAT WAS ALREADY RECALLED AND THAT THE SITUATION WOULD BE FIXED ONCE THAT WAS REPLACED. WELL LAST WEEK THE RELAY SWITCH WAS REPLACED ON MONDAY AND ON BOTH WEDNESDAY AND THURSDAY WHILE OPERATING THE CAR AT ABOUT 55 MPH THE VEHICLE SHUT OFF ON ME. BOTH TIMES I WAS ABLE TO SAFELY MOVE OFF THE ROAD WAY. UPON TRYING TO RESTART THE CAR IT WOULD TURN OFF JUST FINE BUT NEVER START UP. BOTH TIMES I WAS LUCKY ENOUGH TO HAVE A STATE TROOPER STOP AND JUMP START ME USING A JUMP PACK. I HAVE HAD MY BATTERY TESTED AND IT IS FINE. THE DEALER SHIP STATED THAT THERE ARE NO ERROR CODES SHOWING UP SO THEY CAN'T DIAGNOSE WHAT IS WRONG. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN! *TR
Power train, Engine, Fuel/propulsion system, Jan 16, 2015
I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPPED WAS : PO6DD MOD $00 ENGINE OIL PRESSURE CONTROL CIRCUIT PERFORMANCE/STUCK OFF. IS THIS SAFE? AND DO THE ELECTRICAL ISSUES WITH THE OTHER MODULES HAVE ANY EFFECT ON THIS? *TR
Electrical system, Engine, Fuel/propulsion system, Jan 14, 2015
I HAVE RECEIVED 3 RECALLS NOTIFICATIONS AND ONLY ONE ITS TAKEN CARE OFF IAW DEALER - FERMAN DODGE IN SR54, TAMPA FL. I RECEIVED A P60, P45 AND P50 OR P54 DON'T HAVE THE RECALL DOC WITH ME. THE DEALER IS STALLING ON GETTING THE PARTS ACCORDING TO THEM. BUT, I BET ITS A PAYING CUSTOMER THAT COMES WITH SAME PROBLEM AND THE PARTS I BET IT WILL APPEAR VERY QUICK. ON 12.25.2014, I WAS GOING AT 45 MPH AND SUDDENLY AND THE SPEED SLOWED DOWN AND HAD TO PULL TO THE SIDE, TURN OFF THE CAR AND START IT AGAIN, A VERIFY SCARY MOMENT WITH FAMILY IN THE CAR. ITS BEEN NOW 2 MONTHS SINCE I MENTIONED TO THEM THE CAR IS SUFFERING OF LONG CRANKS. HAVE TO PLAY WITH IGNITION TO GET IT TO START. THE CAR ONLY HAVE 51+K MILES AND SHOULD NOT HAVE THIS HAPPEN. NEED TO GET THIS ISSUE RESOLVED OR I WILL KEEP PUSHING TO THE TOP TO GET MY CAR FIXED. *TR