2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
119 reports, newest first. Show all
Electrical system, Fuel/propulsion system, Nov 4, 2014
MY CAR STARTED HAVING TROUBLE TURNING ON AND STAYING ON. EVENTUALLY, AFTER SEVERAL ATTEMPTS IT WOULD TURN ON. I TOOK IT TO THE DEALER PLANET DODGE (WORSE SERVICE EVER) TO BE TOLD THAT THE VEHICLE IS UNDER THE RECALL FOR THE FUEL RELAY PUMP (TIPM). THE PART IS BEING MANUFACTURED BY CHRYSLER WHICH THEY ARE PLANNING TO FIX IT BY ADDING A PART BUT NOT REPLACING THE TIPM. IN THE RECALL IT SAYS THE PART REQUIRED IS NOT AVAILABLE YET. UPSET I CONTACTED CHRYSLER TO BE TOLD TO EITHER DRIVE THE VEHICLE LIKE THAT WHICH CAN SHUT OFF AND CAUSE A CRASH WITHOUT WARNING OR PAY $1,000 TO REPLACE THE TIPM. NOW, WHAT UPSETS ME IS THAT THEY DO NOT CARE AT ALL WHETHER YOU DRIVE THE CAR OR NOT AND/OR IF YOU CRASH AND TO BE REIMBURSED CHRYSLER HAS TO CHANGED THE TIPM (WHICH THEY WON'T) AND SINCE THEY WON'T WE WILL NOT BE REIMBURSED. IT IS FRUSTRATING HOW THEY SO NICELY TELL YOU TO DRIVE THE CAR EVEN THOUGH THEY KNOW IT CAN SHUT OFF WITHOUT WARNING. DON'T FALL FOR THE "REFUND" TALK, THEY WILL NOT REFUND IT!!!! *TR
Fuel/propulsion system, Nov 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER DIAGNOSED THAT THE PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Electrical system, Fuel/propulsion system, Visibility/wiper, Nov 4, 2014
MY 2011 DODGE DURANGO STARTED HAVING STARTING PROBLEMS IN SEPT. OF 2014 AND THE PROBLEM BECAME WORST OVER THE NEXT SEVERAL WEEKS. ON OCT. 22, 2014 THE VEHICLE DIDN'T START AND HAD TO BE TOW IN FOR SERVICE. I THE WAS TOLD ABOUT THE TIPM PROBLEM AND THAT NO PARTS ARE AVAILABLE AND NO DATE FOR DELIVERY. EVERY DAY I HAVE TALKED TO CHRYSLER AND THE DEALERSHIP WITH NO FUTURE OF RESOLVING ISSUE. *TR
Electrical system, Fuel/propulsion system, Oct 29, 2014
OVER THE PAST 2 WEEKS OUR DURANGO HAS HAD ISSUES WITH STARTING. WHEN USING THE PUSH START BUTTON THE ENGINE WILL CRANK OVER MULTIPLE TIMES AND NEVER START. SOMETIMES VEHICLE WILL START AND OTHER TIMES IT CAN TAKE OVER 20 ATTEMPTS TO START. IN ONE INCIDENT IT TOOK 34 TIME TO START AND EVEN CAUSE BLACK SMOKE TO COME UP FROM UNDER THE HOOD. FROM RESEARCH WITH CHRYSLER CORPORATE AND THE LOCAL DEALER, THEY ARE AWARE OF THE PROBLEM. WE TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP FOR AN ASSESSMENT AND WE WERE TOLD THAT THE PROBLEM HAD TO DO WITH THE TIPM/FUEL RELAY SYSTEM. WE WERE TOLD THEY COULD NOT FIX IT BECAUSE THEY DIDN'T HAVE PARTS TO REMEDY THE ISSUE AND THAT THEY HADN'T RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATE. FROM MY RESEARCH IT APPEARS THE RECALL NUMBER IS P54. YESTERDAY, ON 10/28/2014 WHILE DRIVING ON A MAJOR ROAD AT 50MPH THE VEHICLE WITH TWO CHILDREN IN THE BACK SEAT COMPLETELY STALLED AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER AND WE ARE BLESSED WE WEREN'T IN A MAJOR ACCIDENT OR KILLED. I CONTACTED CHRYSLER CORPORATE AND LOCAL DEALER IMMEDIATELY AND AGAIN WAS TOLD THEY COULD DO NOTHING ABOUT IT. NOT A LOANER VEHICLE, NOT REPLACEMENT OF PART AT FULL COST.. ABSOLUTELY NOTHING. THIS IS COMPLETELY UNACCEPTABLE AND WHEN YOU PUT MY CHILDREN'S LIVES AT STAKE IT BECOMES PERSONAL. THE VEHICLE IS NOW PARKED IN THE GARAGE BECAUSE WE FEAR FOR OUR LIVES. PLEASE HELP. *TR
Electrical system, Engine, Fuel/propulsion system, Oct 26, 2014
VEHICLE ENGINE WOULD START WITH USE OF IGNITION BUTTON, THEN VEHICLE ENGINE WOULD SHUT OFF WITH OUT WARNING. AT THIS TIME VEHICLE WILL NOT RE-START WITH USE OF IGNITION BUTTON. VEHICLE WOULD JUST ENGAGE STARTER MOTOR AND NOT FIRE ENGINE WITH USE OF IGNITION BUTTON. STARTER WOULD RUN ON UNTIL BUTTON IS PUSHED TO ENGAGE THE OFF POSITION, WITH A NO START CONDITION. AFTER SEVERAL CYCLES OF THE IGNITION BUTTON VEHICLE ENGINE WILL FINALLY START AND STAY RUNNING. PROBLEM IS RECURRING OFTEN.THIS IS ABSOLUTELY UNACCEPTABLE FOR ANY VEHICLE AND THE SAFETY OF ITS OCCUPANTS. THIS CAN LEAD TO LOSS OFF CONTROL OF VEHICLE, POSSIBLE COLLISION AND LOSS OF LIFE, AT HIGH SPEEDS ON THE CROWDED INTERSTATES, OR MODERATE SPEEDS ON SMALL TOWN STREETS. *TR
Fuel/propulsion system, Oct 25, 2014
VEHICLE WILL NOT START AFTER MULTIPLE ATTEMPTS FROM INSIDE DRIVERS COMPARTMENT USING PUSH BUTTON ON DASH. HOWEVER, VEHICLE WILL START USING REMOTE KEY FOB. *TR
Electrical system, Fuel/propulsion system, Oct 25, 2014
VEHICLE DOES NOT ALWAYS START THE FIRST TIME BUT STALLS AT RANDOM INTERVALS. WHEN THE ISSUE FIRST STARTED OCCURRING, 2-3 TIMES OF PUSHING THE IGNITION THE VEHICLE WOULD FIRE UP. NOW IT TAKES 20-30 PUSHES BEFORE VEHICLE STARTS. LATELY, I'M THE LAST ONE TO LEAVE THE PARKING LOT. I RECENTLY CALLED THE DEALERSHIP AND INQUIRED ABOUT THE CHRYSLER P54 RECALL. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." I WAS TOLD THAT MY VEHICLE VIN DOES NOT QUALIFY FOR THE RECALL. I HAVE A 2011 DODGE DURANGO WITH THE 3.6 L ENGINE. MY VEHICLE IS STALLING AND THE PROBLEM IS GETTING WORSE. *TR
Electrical system, Fuel/propulsion system, Oct 24, 2014
LUCKILY I WAS DRIVING IN A NON-CONGESTED AREA IN A 35 MPH ZONE WHEN MY 2011 DODGE CITADEL LOST POWER AND SHUT OFF. I WAS ABLE TO PULL OF THE ROAD AND IT RESTARTED AFTER CRANKING FOR A WHILE. STARTING SEEMS TO BE A PROBLEM ON SOME MORNINGS. THE VEHICLE WILL CRANK AND CRANK THEN AFTER REPEATED ATTEMPTS IT WILL FIRE. THIS VEHICLE HAS A 5.7L V8 IF THAT MATTERS. I'M WORRIED I MIGHT LOSE POWER ON THE HIGHWAY. JUDGING FROM AN INTERNET SEARCH THIS MAY BE A PROBLEM FOR MANY OWNERS OF THIS VEHICLE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2011/ELECTRICAL/TIPM_GOING_BAD_VEHICLE_WONT_START_OR_HARD_TO_START.SHTML SOUNDS LIKE A TIPM PROBLEM. *TR
Electrical system, Fuel/propulsion system, Oct 22, 2014
VEHICLE WILL START SOMETIMES AFTER MULTIPLE ATTEMPTS AND THEN SHUT BACK OFF. DEALERSHIP AGREED FAULTY TIPM IS THE CAUSE AND CHRYSLER IS AWARE OF THE ISSUE. MY VIN IS NOT INCLUDED IN A RECALL FOR THE ISSUE, SO I HAD TO PAY $1200 OUT OF POCKET TO REPAIR. *TR
Engine, Fuel/propulsion system, Oct 21, 2014
I BOUGHT A 2011 DODGE DURANGO IN OCTOBER OF 2013. THERE HAVE SINCE BEEN SEVERAL RECALLS, ALL TOOK SOME TIME TO RESOLVE BECAUSE THERE WERE PART SHORTAGES ON BOTH OCCASIONS. THE MOST RECENT PROBLEM THAT HAS YET TO BE OFFICIALLY TERMED A RECALL BECAUSE CHRYSLER CLAIMS THEY ARE STILL "RESEARCHING" THE ISSUE INVOLVES A FAULTY IGNITION WIRING HARNESS. THIS DEFECT PREVENTS THE PROPER COMMUNICATION BETWEEN THE IGNITION AND FUEL SYSTEMS, WHICH RESULTS IN A VEHICLE THAT HAS PROBLEMS STARTING OR WON'T START ALTOGETHER. MY VEHICLE FALLS UNDER THE LATTER CATEGORY AS IT IS CURRENTLY STUCK IN MY DRIVEWAY. I CALLED MY LOCAL DEALER AND THEY ARE WELL AWARE OF THE PROBLEM, BUT THERE IS A NATIONWIDE BACKORDER FOR PARTS TO CORRECT THE ISSUE AND CHRYSLER CORPORATION IS DRAGGING THEIR FEET IN DECLARING IT A RECALL, PRESUMABLY TRYING TO AVOID BAD PUBLICITY. IN THE MEANTIME, I'M STUCK WITH AN USELESS VEHICLE, AND CHRYSLER CORP REFUSED TO PROVIDE A RENTAL VEHICLE WHEN I CALLED THEM ON 13 OCT 2014 BECAUSE THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE. THEY ALSO REFUSED TO PROVIDE ANYTHING IN WRITING STATING THAT THEY KEEP THEIR OWN RECORDS. THE ONLY THING THEY CLAIMED TO BE ABLE TO DO IS PROVIDE A AN EMAIL WHEN THE PARTS BECAME AVAILABLE, FOR WHICH THEY COULD PROVIDE NO ESTIMATE. THEIR CONCLUSION APPEARS TO BE THAT IT IS PERFECTLY ACCEPTABLE TO SELL A VEHICLE THAT CAN BE RENDERED INOPERABLE THROUGH THEIR OWN NEGLIGENCE OR POOR MANUFACTURING PRACTICES WITHIN 3 YEARS.AS AN ACTIVE DUTY SERVICE MEMBER AN UNRELIABLE VEHICLE IS NOT AN ACCEPTABLE OPTION. *TR
Engine, Fuel/propulsion system, Oct 14, 2014
DURANGO WILL NOT START. JUST PURCHASED IT A COUPLE MONTHS AGO AND I HAVE BEEN STRANDED SEVERAL TIMES BECAUSE IT WILL NOT TURN OVER. HAVE TO TAKE TO A DODGE DEALER AND HAVE IT LOOKED AT, WHICH THE CLOSEST DEALER IS HOURS FROM ME. APPARENTLY A RECALL HAS BEEN ISSUED BUT HAS NOT BEEN RELEASED SO I CAN NOT GO GET IT FIXED. VERY UPSET WITH DODGE!! *TR
Fuel/propulsion system, Oct 14, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT HESITATED INTERMITTENTLY. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Power train, Electrical system, Fuel/propulsion system, Oct 10, 2014
VEHICLE WOULD NOT START AFTER SITTING FOR AN HOUR. THE CAR ALSO DID NOT RUN VERY WELL WHILE DRIVING. DEALER IS SAYING IT IS A FAULTY TIPM WHICH CONTROLS THE ELECTRICAL FEATURES OF THE VEHICLE. *TR
Electrical system, Fuel/propulsion system, Oct 6, 2014
AS OF TODAY OCTOBER 6TH, 2014 I AM UNABLE TO DRIVE MY 2011 DODGE DURANGO. SINCE THE BEGINNING OF AUGUST IT HAS NOT WANTED TO START. IT WILL CRANK LIKE IT WANTS TO BUT NOTHING. THE FUEL PUMP WILL CONTINUE TO RUN EVEN AFTER THE CAR HAS SHUT OFF, DRAINING MY BATTERY COMPLETELY. LAST WEEK I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE CAR COMPLETELY SHUT OFF. I LOST ALL POWER, STEERING AND BREAKING ABILITY. ONCE I COASTED TO THE SIDE OF THE ROAD THE CAR WOULD NOT START! IT TOOK ME A GOOD 10 MINUTES TO GET IT RUNNING. THEN IT WOULD IDLE VERY LOW AND NOT WANT TO MOVE. THIS IS MY PRIMARY FAMILY VEHICLE AND I WILL NOT PUT MY FAMILY IN THIS CAR. I WOULD HATE TO BE ON THE HIGHWAY AND LOSE ALL POWER WITH THEM IN THE CAR. THANKFULLY IT WAS JUST ME THE OTHER DAY. WHAT ANGERS ME EVEN MORE IS THAT I AM PAYING FOR A VEHICLE THAT IS COMPLETELY UNSAFE TO DRIVE AND WILL LEAVE YOU STRANDED. I HAVE BEEN TOLD THAT THE "RECALL" IS NOT IN EFFECT AND THE DEALER WHO SERVICES MY CAR HAS NOT EVEN HEARD OF THE RECALL. THEY DID CALL ME BACK AND SAY THEY CAN'T DO ANYTHING TILL OCT 24TH, AND EVEN THEN THE PARTS COULD BE ON BACK ORDER FOR MONTHS. VERY UNHAPPY WITH THE WAY THIS IS BEING HANDLED! *TR
Electrical system, Engine, Fuel/propulsion system, Oct 2, 2014
THE 2011 DODGE DURANGO STARTED HAVING ISSUES WITH FAILED STARTS. IT WOULD TAKE MULTIPLE INSTANCES TO GET VEHICLE TO START. SOMETIMES THE THE FUEL PUMP WOULD CONTINUE TO PUMP EVEN THOUGH ENGINE WAS STOPPED. THIS CAUSES A VERY SMOKY BURNING SMELL COMING FROM EXHAUST AND ENGINE. TOOK CAR TO DEALERSHIP AND THEY REPORT THE ISSUE IS A FAULTY TIPM MODULE. THE PART IS ON BACK ORDER BUT VEHICLE IS UNSAFE DUE TO POTENTIAL ISSUES WITH STALLING WHILE RUNNING. REPAIRS ESTIMATED AT $1200. *TR
Power train, Electrical system, Fuel/propulsion system, Oct 1, 2014
VEHICLE WAS PURCHASED ON 9/1/14 AND BEGAN EXHIBITING PROBLEMS IN FIRST FIVE DAYS. 9/3/14, THE CAR DID NOT START ON THE FIRST PUSH OF BUTTON, BUT STARTED ON THE SECOND ATTEMPT. ON 9/5/14, THE CAR WAS RUNNING AND IN PARK, I ATTEMPTED TO PUT THE CAR IN GEAR (DRIVE) AND IT BEGAN SHAKING SIDE TO SIDE. THE CAR DID NOT MOVE WHEN I PUSHED THE ACCELERATOR. I PUT IT BACK IN PARK AND HIT THE STOP BUTTON AND THE ENGINE TURNED OFF. IT STARTED ON THE NEXT ATTEMPT. ON 9/20/14, HAD A SIMILAR PROBLEM STARTING, BUT THIS TIME IT TOOK MULTIPLE ATTEMPTS AND THE ENGINE SPUTTERED A BIT AND EVENTUALLY SHUT OFF. I TRIED IT AGAIN AND IT WORKED. MY DAUGHTER ATTEMPTED TO START THE CAR THE SAME DAY AND HAD THE SAME ISSUE. 9/21/14 EXPERIENCE THE SAME ISSUES WITH THE CAR NOT STARTING. ON 9/22/14, I DROVE IT TO WORK AND IT STARTED FINE. UPON LEAVING WORK THE CAR FAILED TO START ON THREE ATTEMPTS, BUT EVENTUALLY STARTED. WHEN I STOPPED 15 MINUTES LATER THE CAR WOULD NOT START AGAIN. I PLACED ONE FOOT ON THE BRAKE AND I HIT THE ACCELERATOR AS I STARTED THE CAR AND IT WORKED. I DROVE HOME AND ATTEMPTED TO START IT AGAIN TO TAKE IT TO THE DEALERSHIP, BUT IT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT FIRED UP, BUT BEGAN SHAKING REALLY HARD SIDE TO SIDE. I PUT IT IN DRIVE AND THE SHAKING WAS WORSE. I PUT IT BACK IN PARK AND THE CAR BEGAN SPUTTERING AND LURCHED FORWARD AS THE ENGINE SHUT DOWN. I WAS ABLE TO START IT A FEW MINUTES LATER AND DRIVE TO THE DEALERSHIP. IT HAS BEEN AT THE DEALERSHIP SINCE 9/22/14 AND THEY HAVE NOT BEEN ABLE TO FIX IT. I SPOKE WITH A CHRYSLER REPRESENTATIVE WHO INDICATED THAT A RECALL FOR THE FUEL PUMP RELAY WOULD GO INTO EFFECT ON 10/24/14. THE DEALERSHIP HAS ASKED ME TO TAKE THE CAR UNTIL THE RECALL IS IN EFFECT, DESPITE THE FACT THAT BOTH THEY AND CHRYSLER ARE ACKNOWLEDGING THE SAFETY DEFECT. I REFUSE TO PUT MY FAMILY AT RISK IN A CLEARLY UNSAFE CAR! *TR
Fuel/propulsion system, Oct 1, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE CONTACT PRESSED THE PUSH TO START BUTTON, THE VEHICLE STALLED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 36,100.
Fuel/propulsion system, Sep 29, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. AN AUTHORIZED MECHANIC PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE FUEL PUMP. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,868.
Fuel/propulsion system, Sep 26, 2014
INITIALLY IT WOULD NOT START UP LIKE NOT GETTING FUEL. DRIVING DOWN THE HIGHWAY 65 MILES IT QUIT RUNNING JUST LOST ALL POWER. NOW THE FUEL PUMP CONTINUES TO RUN EVEN WITHOUT KEYS IN VEHICLE. *TR
Electrical system, Engine, Fuel/propulsion system, Sep 22, 2014
MY WIFE HAD PROBLEMS STARTING THE DURANGO ON TUESDAY MORNING 9/16. MY WIFE REPEATLY TRIED TO RESTART THE VEHICLE. WHEN IT WOULD FINALLY CRANK, IT WOULD SPUTTER AND DIE. IF YOU TRIED TO GIVE IT GAS THE ACCELERATOR WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE ENGINE REVVING. AFTER SEVERAL MORE ATTEMPTS IT FINALLY STARTED AND SHE WAS ABLE TO MAKE IT TO WORK WITHOUT ANY PROBLEMS. AS SHE LEFT WORK THE SAME PROBLEM OCCURED TURN THE KEY NOTHING, TURN THE KEY NOTHING, TAKE THE KEY OUT, TURN THE KEY, IT CRANKS AND THEN SHUTS OFF. AFTER GOING THROUGH THE SAME ROUTINE OVER AND OVER WE FINALLY GOT IT TO CRANK. WE DECIDED TO HAVE THE CAR BATTERY TESTED AND IT PASSED. WE GOT A NEW BATTERY FOR THE REMOTE BUT THAT DIDN'T SOLVE THE PROBLEM. WE FINALLY TOOK OUR DURANGO TO THE LOCAL DEALERSHIP THE NEXT DAY 9/17 KNOWING THEY WERE GOING TO CHARGE $100 DIAGNOSTIC FEE. WE EXPLAINED THE PROBLEM AND EVEN TOOK THE SERVICE MAN TO THE VEHICLE AND IT WOULD NOT START. SO HE ACTUALLY OBSERVED THE ISSUE. 2HRS LATER THEY CALL SAYING A PROBLEM COULD'NT BE FOUND. THE TEST DIDN'T PRODUCE A CODE. OK, SO WE SPENT $100 DOLLARS ON A DIAGNOSTIC TEST WITH NO DIAGNOSIS. AS WE PICKED UP THE VEHICLE I ASKED THE SERVICE MAN IF THEY HAD SEEN THIS PROBLEM BEFORE AND OF COURSE HIS ANSWER WAS NO. HE SUGGESTED IT WAS PROBABLY A COMMUNICATION PROBLEM. WELL DUH, SOMETHING WASN'T COMMUNICATING. HE TELLS US TO MAKE SURE ALL DOORS, INCLUDING THE REAR HATCH ARE CLOSED BEFORE STARTING. NOT WHAT I WAS EXPECTING FOR $100. WELL, HE MAY HAVE BEEN TELLING THE TRUTH BUT I AM NOT A MECHANIC AND SINCE THEN I HAVE RESEARCHED THE PROBLEM AND FOUND MANY COMPLAINTS REGARDING THE FAULTY TIPM. I AGEEE WITH OTHERS WHO HAVE FILED A COMPLAINT. CHRYSLER IS AWARE OF THIS PROBLEM AND ARE REFUSING TO TAKE OWNERSHIP. WHAT WILL IT TAKE, DEATH OR A SERIOUS INJURY? I WANT MY FAMILY SAFE. NO AMOUNT OF MONEY CAN REPLACE LOVED ONES! *TR
Fuel/propulsion system, Sep 22, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING START UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. THE DEALER WAS FINALLY ABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000.
Fuel/propulsion system, Sep 16, 2014
I HAVE PROBLEMS TO START THE VEHICLE SOMETIMES THE FUEL PUMP DOES NOT TURN ON, I REPLACED THE PRIMARY FUEL PUMP AND IT WAS WORKING GOOD FOR 2 WEEKS AFTER THAT, THE PROBLEM CAME BACK AND OTHER ISSUE WHEN I'M DRIVING, THE CAR ACCELERATE BY ITSELF THE RPM'S GOES ALL THE WAY UP, I WENT TO THE DEALER BUT THEY SAY THAT IF THERE IS NO LIGHT ON (CHECK ENGINE) THEY CAN'T DO ANYTHING. *TR
Fuel/propulsion system, Sep 16, 2014
VEHICLE HAVING PROBLEMS TURN ON IT'S TO NEW TO BE HAVING FUEL PUMP ISSUES VERY DISAPPOINTED IN THIS VEHICLE AND READING ALL OF THE ELECTRICAL ISSUES THIS MODEL HAS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE ABOUT THIS CAR BEFORE IT EITHER CATCHES ON FIRE OR SOMEONE LOSES A LIFE! *TR
Electrical system, Engine, Fuel/propulsion system, Sep 16, 2014
THIS IS THE KNOWN ISSUE WITH TIPM FAILURE, THE CAR JUST STALLED AND LOST ALL POWER AND WOULD NOT START BACK UP. THE ENGINE WOULD TURN JUST FINE WHEN STARTING BUT WOULD NOT START. HAD IT TOWED TO MY REGULAR MECHANIC AND HE LET ME KNOW TODAY THAT IT IS THE TIPM WHICH IS CURRENTLY UNAVAILABLE WITH LONG WAIT TIMES. *TR
Electrical system, Fuel/propulsion system, Sep 15, 2014
VEHICLE BEGAN ON OCCASION, TO NOT START, TO SHUT DOWN AFTER STARTING AND FOR THE FUEL PUMP TO CONTINUE TO RUN AFTER THE CAR WAS SHUT DOWN CAUSING THE BATTERY TO BE RUN DOWN. IT HAS BEEN DETERMINED TO BE A FAILED TIPM UNIT AT THE COST OF $963.04 FOR A VEHICLE THAT IS 3 YEARS OLD. THE DEALER SHIP IS AWARE OF THE ISSUES HOWEVER CHRYSLER HOTLINE SAID THEY ARE UNAWARE OF ANY PROBLEMS AND WILL NOT COVER THE PART. *TR