2011 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 800 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Durango model years with reports.
Of the 2011 reports, 15 involved a crash and 57 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: other or unspecified
50 reports, newest first. Show all
Electrical system, Other or unspecified, Engine, Oct 17, 2023
Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.
Other or unspecified, Forward collision avoidance, Oct 16, 2023
When slowing down the FWC warning comes on and the vehicle completely shuts down. I have to put it in park and restart it. This is very unsafe, as it happens at intersections, turnpikes, sometimes when turning causing BIG SAFETY ISSUES and we are lucky has not caused a crash yet.
Other or unspecified, Sep 15, 2023, fire
The alternator suddenly failed with no warning lights or lamps indicating a problem. I was driving when the car suddenly stalled and I managed to get home . Heavy smoke was coming from under the hood and when I raised the hood heavy smoke was coming up out of the alternator and I could smell burning wires. I had it towed to Elder Dodge and they confirmed that the alternator was burnt out and it fried the PCM and other electrical components. The safety issue was it could've caught the whole engine on fire and it could have caused a wreck with traffic behind us. I contacted the FCA and sent all information that they requested for reimbursement but they refuse to reimburse me for a faulty alternator that short circuited and caught on fire. I am contacting you for help with this matter so they will reimburse me for damages done to my Durango.
Vehicle speed control, Other or unspecified, Engine, Sep 25, 2022
The engine valve stem failed prematurely due to poor quality manufacturing. Due to this low quality product it has created low compression in the engine. This has triggered multiple codes such as misfire, ETC, and has affected the acceleration of the vehicle as well as performance and at times from even starting. My family's safety has been put at risk due to stalling of the vehicle in traffic.This was inspected by a proper mechanic who looked into my engine with a camera and used diagnostic tools. There was no lights active during fault..
Other or unspecified, Oct 6, 2021
The vehicle cuts off when you slow your speed down.
Other or unspecified, Jun 12, 2021
We were sitting in the driveway, getting ready to go, and all of the sudden the passenger side airbag exploded open, without any warning hitting my passenger in the head. There was no warning at all, it just deployed. Apparently this happens quite a lot and now I am concerned about the driver's side doing it.
Electrical system, Other or unspecified, Jan 25, 2021
ALTERNATOR FAILURE
Electrical system, Other or unspecified, Engine, Jul 16, 2020
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE CAR STALLED SHORTLY AFTER THE ETC INDICATOR LIGHT STARTED FLASHING NEXT TO A "FCW OFF" AND ORANGE TRIANGLES APPEARED IN MY SIDE VIEW MIRRORS. THE ENGINE LIGHT CAME ON, ACC OFF INDICATOR LIGHT CAME ON ALONG SIDE WITH THE ESC LIGHT. IT STARTED BACK UP SO I TOOK IT TO FIRESTONE FOR A DIAGNOSTIC, THEY SAID IT WAS SOME MINOR ELECTRICAL ISSUES BUT THE TORQUE CONVERTER ON THE TRANSMISSION NEEDED TO BE FIXED FIRST AND INFORMED ME THAT THEY DIDNT DO ANY TRANSMISSION WORK.THEY REFERRED ME TO A-TEAM TRANSMISSIONS, TOOK IT A GOT A SECOND DIAGNOSTIC AND I WAS TOLD THAT IT WASN'T A TRANSMISSION PROBLEM BUT SUGGESTED IT WAS THE ABS SYSTEM. THEY SAID THEY DIDNT WORK ON IT SO I TOOK IT TO A THIRD AUTO CARE SHOP AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR. HAD IT CLEANED AND THE PROBLEM STILL RESULTED IN JERKING, LOSING COMPRESSION, AND OCCASIONALLY WANTING TO STALL. I COULDN'T GET A STRAIGHT AND I DIDN'T WANT TO PAY FOR ANYMORE DIAGNOSTICS. HOOKED UP MY OBD II DIAGNOSTIC SYSTEM AND THE ONLY CODES I GOT WERE P0113, P0300, P0304, AND P0340. PARKED MY CAR IN MY BACK YARD AND TRIED TO AVOID USING IT UNTIL IT HAS BEEN FIXED.
Other or unspecified, Service brakes, Fuel/propulsion system, Mar 23, 2020
MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.
Other or unspecified, Mar 16, 2020
MY FIANC AND I WERE HEADED TO HIS PARENTS HOUSE AND WHEN MY FIANC STARTED TO GO LEFT TOWARDS OUR TURN AND THE DURANGO JUST DIED. LIGHTS AND EVERYTHING WERE STILL ON BUT NO STEERING, LUCKILY THERE WERE NO OTHER VEHICLES AROUND AS IT COULD HAVE CAUSED AN ACCIDENT. ONCE HE GOT THE DURANGO STOPPED HE PUT IT IN PARK PUSHED THE START HITTING AND IT STARTED UP JUST FINE. CAN THIS BE RELATED TO THE FUEL PUMP RECALL?
Other or unspecified, Mar 1, 2020
2 COMPLAINTS 1ST MY TRUCKS GEAR SHIFT HAS BEEN LOCKING UP WHEN RUNNING AN SAY I STOP AT A STORE AN RUN IT I LEAVE IT RUNNING BUT LOCKED AN WHEN I COME GET BAC IN AN TRY TO PUT IT IN DRIVE ITS LOCKED I CNT MOVE IT AS IF IT WAS REMOTELY STARTED I HAVE TO TURN THE TRUCK OFF AN RESTART IT TO FIX ISSUE THIS ALSO HAS HAPPENED WHEN I DNT LOCK IT EX. I GO GET MY CHECK FROM WORK I PULL UP RIGHT TO THE DOOR GET OUT I LEAVE IT UNLOCKED BC I ONLY WALK BOUT 5 STEPS TO INSIDE GRAB MY CHECK COME OUT TAKES LESS THAN 30 SECONDS GET IN TRY TO PUT IN DRIVE IT EONT MOVE I HAVE TO POWER OFF AN ON TO GET IT TO WORK I KNO IT SHUDNT DO THAT ONLY WEN I USE REMOTE. 2ND COMPLAINT WHEN DRIVING SAY I TURN THE CORNER AN GET ON GAS TO ACCELERATE IT WILL FEEL AS IF ITS LOST SOME POWER AS IF ITS DIED. SAME WHEN I'M GOIN STRAIGHT AN GIVE IT GAS ITLL GO THEN SEEMS AS IT JUST SLOWS DOWN I HAVE TO PUSH ON PEDAL MORE FOR IT TO PICK UP SPEED. LATELY IT'S BEEN WHILE DRIVING ITLL JERK A FEW TIMES OUT OF NOWHERE I CAN BE ON A STRAIGHTAWAY AN ITLL JUST GET TO JERKING. CAN YOU PLEASE LOOK INTO THESE ISSUES FOR CONSUMER SAFETY. ITS SCARY. BEFORE THE ALTERNATOR RECALL I WAS GOIN THRU ONE OF OUR MAIN INTERSECTIONS AN IT JUS LOST ALL POWER EVERYTHING JUS SHUT OFF AN LIKE 3 SECONDS LATER IT ALL FIRED BACK UP AN CONTINUED ROLLIN DAYS LATER MY ALTERNATOR WENT OUT AN LEFT ME STRANDED AT THE CARWASH. I HAD TO PAY OUT OF POCKET THEN IT WAS RECALLED. I WAS REIMBURSED BUT I'M JUS WORRIED BOUT MY FAMILIES SAFETY SO PLEASE LOOK INTO THE MENTIONED COMPLAINTS IN THIS. I HAD TO PICK A DATE OF OCCURENCE TO SUBMIT THIS SO IM PUTTING ANY DATE BUT THESE THINGS HAVE HAPPENED NUMEROUS TIMES AND SEEMS TO BE HAPPENING MORE OFTEN LATELY. THANK YOU.
Electrical system, Other or unspecified, Jan 17, 2020, crash
PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!
Electrical system, Other or unspecified, Jan 7, 2020
MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.
Other or unspecified, Jan 1, 2020
PUERTA TRASERA DE CONTROL REMOTO NO CIERRA ADECUADAMENTE EL VEHCULO PARADO NO ENCAJA EN EL CANDADO
Other or unspecified, Engine, Dec 12, 2019
TRANSMISSION COOLER IS LEAKING TRANSMISSION FLUID EVERYWHERE AND THE TRUCK LOST POWER ON THE HIGHWAY IN RUSH HOUR TRAFFIC THE ENGINE STARTED TO REV AND THE TRUCK JUST SLOWED TO A STOP WITH SEMI TRUCKS FLYING PAST IN THE MIDDLE OF THE HIGHWAY
Suspension, Other or unspecified, Engine, Sep 30, 2019
RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FIXING IT THE PROBLEM STILL CONTINUES. ALSO @120,000 I HAD A WORN CAMSHAFT AND LIFTERS
Other or unspecified, Sep 19, 2019
MY VEHICLE SHUTS OFF DURING TURNS AND WHEN SLOWING TO COME TO A STOP. IT IS FRIGHTENING. I'VE TAKEN IT TO A DEALER WHO TELLS ME THEY'VE NEVER HEARD OF THIS HAPPENING WITH MY MAKE AND MODEL YET I HAVE READ SIMILAR CONCERNS AS MINE ON THE INTERNET WHEN I STARTED RESEARCHING IT. IS THERE A FIX FOR THIS BEFORE IT COSTS ME MY LIFE? IT HAPPENS SPORADICALLY BUT ONCE IS TOO MUCH.
Other or unspecified, Fuel/propulsion system, Apr 24, 2019
THE VEHICLE IS STALLING WHILE TRYING TO START , THE VEHICLE WILL ACT LIKE IT'S NOT GETTING AND FUEL WHILE DRIVING AND WILL PREFORM A JERKING MOTION AS I CONTINUE TO PRESS THE GAS PEDAL DOWN TRYING TO GET SOME FUEL. THE VEHICLE WAS IN MOTION ON A 4 LANE HIGHWAY.THE CAUSE OF THE PROBLEM IS A FAULTY FUEL SYSTEM RELAY , I HAVE DONE RESEARCH OVER A DOZEN TIME TALKED TO CERTIFIED VEHICLE MEN AND IT IS A RECALL ON 2011 DODGE DURANGO'S.
Other or unspecified, Nov 26, 2018
HEAT SYSTEM IS NOT WORKING PROPELLY. RIGHT SIDE REMAIN OFF , WHOLE SYSTEM STARTING DELAYED AND SUDDENLY STOP .
Other or unspecified, Engine, Sep 5, 2018
FOR THE PAST 4 YEARS THE CAR WILL AUTOMATICALLY STOP WHILE DRIVING ON THE FREEWAY AND IN THE STREET. I HAVE TAKEN THE CARE TO THE SHOP AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR, BUT THE CARE STILL STALL WHEN DRIVING.
Electrical system, Other or unspecified, Aug 31, 2018
VEHICLE IS STILL STALLING AFTER I HAVE ALREADY TAKEN IT TO THE DEALER TO HAVE RECALL HAS BEEN ADDRESSED. IT HAS BEEN TWO WEEKS SINCE THE DEALER FIXED THE RECALLS AND THIS IS THE SECOND DAY MY CAR HAS STALLED WHILE TAKING MY KIDS TO SCHOOL.
Electrical system, Other or unspecified, Fuel/propulsion system, Aug 24, 2018
I HAD JUST STARTED DRIVING ON THE FREEWAY WHEN MY DASH STARTED DINGING AND MY TEMP WENT FROM COLD TO EXTREMELY HOT SO I PULLED OVER.THERE WAS PLENTY OF OIL AND WATER IN IT(I DOUBLE CHECKED).I STARTED IT UP AGAIN AND IT WENT COLD AGAIN,AS I STARTED DRIVING TO THE NEAREST EXIT OFF THE FREEWAY A FEW NOMENTS LATER TO HAVE IT LOOKED AT,IT ALL OF THE SUDDEN IT WOUNDNT LET ME GIVE IT GAS.IT SLOWED WAY DOWN IN THE MIDDLE OF THE FREEWAY.I GOT IT OFF THE FREEWAY EVENTUALLY IT WENT BACK TO NORMAL THEN QUICKLY STARTED TO MAKE AN AWFUL SOUND.I STOPPED THE CAR AGAIN FOR THE FOURTH TIME AND OPENED THE HOOD AND HOT SMOKE VAME OUT.AFTER I LET IT COOL FOR 2 HOURS ON THE SIDE OF THE ROAD IT WOUNDNT START.IT WANTED TO BUT NO FUEL WAS GETTING TO WHERE IT WAS SUPPOSE TOO.I HAD IT LOOKED AT AND NO BLOWN ROD.THEY SAID OT LOOKED LIKE SOMETHING TO DO WITH THE FUEL SOMETHING OR OTHER.I HAD IT TOLLED TO MY HOME 335 MILES AWAY WHERE IT SITS BROKE AND IT COST ME 300.00 THU AAA.TWO DAYS LATER ON 8/17/18 I GET A RECALL NOTICE ON THE BRAKE BOOSTER AND ALTERNATOR DIODE THERMAL FATIGUE.THE PROBLEM I HAVE IS MY CAR ALMOST CAUSED A HUGE MULTI CAR COLLISION ON I 30 IN TX. AND IT STRANDED ME IN A BAD NEIGHBORHOOD..
Other or unspecified, Apr 6, 2018
RECALL T36 2011 DODGE DURANGO WHILE DRIVING, MY DURANGO BEGAN LOSING POWER. WHEN I PULLED OVER AND LIFTED THE HOOD, SMOKE WAS POURING FROM THE ALTERNATOR. IT WAS TOWED TO A MECHANIC, WHO INFORMED ME THAT THE ALTERNATOR BURNED UP AND MY 3 MONTH OLD BATTERY WAS NOW DEAD. AFTER THE BATTERY AND ALTERNATOR WERE REPLACED, IT WAS DISCOVERED THAT THE POWER CONTROL MODULE WAS FRIED AND WOULD NEED TO BE REPLACED.
Electrical system, Other or unspecified, Engine, Mar 11, 2018, fire
WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.
Other or unspecified, Feb 4, 2018
I HAVE HAD MANY PROBLEMS WITH MY 2011 DODGE DURANGO. I BOUGHT IT IN 2012. SINCE THEN IT'S BEEN IN AND OUT OF THE SHOP. I THINK IF I'M BOT MISTAKEN ITS BEEN SERVICE MORE THEN 10 TIMES. THEY HAVE REPLACED THE TIPM IN THE PAST. WELL IT'S BEEN A WHILE BUT RECENTLY IT STARTED ACTING UP AGAIN. I WAS DRIVING AND ALL THE GUAGES ON THE DASHBOARD WENT CRAZY. TURNING OFF AND ON ALL THE WARNING LIGHT STARTED TURNING ON AND OFF ALSO. MY WINDSHIELD WIPERS TURNED ON ALSO. THE HEATER TURNED ON I COULDN'T TURN IT OFF. AS I WAS DRIVING I COULDN'T EVEN CONTROL THE STEERING. IT WAS THE SCARIEST THING LIKE MY CAR WAS POSSESSED. THIS IS UNBELIEVABLE THAT A VECHICLE YOU SO MUCH MONEY CAN JUST DO THIS. I WAS SCARED FOR MY AND MY CHILDREN'S SAFETY. AND THERE WAS NOTHING I COULD DO. I TRIED MY BEST TO STAY CALM AND I JUST FOCED ON GETTING HOME. WHICH IS WHERE I WAS HEADED. I MADE IT HOME PARKED IN THE DRIVE WAY. NY CAR BARELY CLEARED TGE SIDEWALK INTO THE DRIVEWAY AND WOULDN'T MOVE ANY FARTHER. IT WAS MAKING AN UGLY LOUD RUMBLING NOISE. AND IT STARTED SMOKING ALOT OUT IF THE EXHAUST. IT SHUT OFF AND HASN'T TURNED IN SINCE THEN. I SAT THERE TRYING TO CALN DOWN BECAUSE MY ADRENALINE WAS GOING FROM BEING SCARED FOR MY CHILDREN. AND ALSO MY EXTENDED WARRANTY HAS EXPIRED SO ANY REPAIR COST WILL HAVE TO BE PAID OUT OF POCKET. I REMEMBER WHEN I TOLD MY HUSBAND I WANTED A DODGE DURANGO. BECAUSE IT WAS MY DREAM VEHICLE. NOW IT'S MORE LIKE A NIGHTMARE. IF MY FRIENDS ASK IF I LIKE MY DURANGO AND IF I WOULD RECOMMEND THEY BUY ONE I TELL THEM NO. THIS IS SAD BECAUSE WE HAVE ALWAYS BEEN A DODGE FAMILY.. AND NOW IM SITTING AT HOME WITH NO VEHICLE TO GET MY KIDS TO SCHOOL. AND I CAN'T EVEN GET TO WORK EITHER. MONEY DOWN THE DRAIN. YOU WOULD THINK DODGE WOULD MAKE A DEPENDABLE CAR FOR THEIR LOYAL CUSTOMERS.