2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: electrical system
347 reports, newest first. Show all
Electrical system, Aug 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE ALSO OCCURRED WHEN DRIVING FROM A COMPLETE STOP. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Electrical system, Aug 4, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HAD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Electrical system, Aug 3, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 29, 2015
WAS LEAVING MY HOME FOR WORK AND COMING UP TO STOP SIGN WHEN MY VEHICLE STALLED. RADIO WAS STILL ON BUT CAR NOT RUNNING. I HAD TOWED TO SHOP WHO TOLD ME THERE WAS A RECALL THAT NEEDED TO BE TAKEN CARE OF THAT WAS PROBABLY CAUSING TROUBLE. THANK GOD I WASN'T IN TRAFFIC. I HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME PARTS FOR TIPM FUEL PUMP RELAY WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED CHRYSLER WHO STATED PARTS ARE AVAILABLE AND FOR THAT REASON THEY DENIED RENTAL CAR. WEBSITE CLEARLY STATES "REPAIR PARTS ARE NOT AVAILABLE" DEALERSHIP INSISTED PARTS NOT AVAILABLE AS WELL. VICIOUS CYCLE WENT ON FOR 2 WEEKS, BACK AND FORTH 2 HOUR PHONE CALLS UNTIL CHRYSLER ADMITTED THAT THEY WERE ATTEMPTING TO USE ANOTHER PART FROM A DIFFERENT VEHICLE "FOR NOW". 3RD WEEK INTO ORDEAL I GET CALL FROM DEALERSHIP THAT I NEED TO PAY $300 FOR TIPM CONNECTOR WHICH IS NEEDED FOR RECALL REPAIR TO BE COMPLETED. OBLIGATED TO PAY SINCE CHRYSLER STATED PART IS NOT UNDER RECALL OR WARRANTY BUT YOU CAN'T DO ONE WITH OUT THE OTHER. DOESN'T MAKE SENSE. 3 WEEKS WITH OUT VEHICLE SO AT THEIR MERCY PAYING FOR PART. NO COMPENSATION OR RENTAL FROM CHRYSLER. FAILED TO MENTION 1 WEEK AFTER PURCHASE IN 2012 VEHICLE OVERHEATED LEAVING ME STRANDED. ENGINE NEEDED TO BE REPLACED AND OF COURSE UNABLE TO RETURN DEFECTIVE VEHICLE SINCE I SIGNED MY LIFE AWAY WHEN I BOUGHT IT.
Electrical system, Jul 29, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 29, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE CONTACT MERGED OVER TO AN EMERGENCY LANE. THE CONTACT SHIFTED THE GEAR INTO PARK AND THEN BACK INTO DRIVE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WOULD ONLY START AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Electrical system, Jul 27, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Fuel/propulsion system, Jul 19, 2015
OUR DODGE DURANGO 2012 WAS PURCHASED IN JANUARY 2015 FROM RICK KEEFER DODGE CHRYSLER JEEP RAM IN YULEE, FLORIDA. TWO WEEKS LATER THE ENGINE LIGHT LIGHTS UP AND THE ENGINE IS SPUTTERING. RETURNED THE CAR TO DEALER WHOM REPAIRED VEHICLE AND SAID IT WAS THE OXYGEN SENSOR AND REPLACED. AGAIN THE ENGINE LIGHT CAME ON AND THE ENGINE RAN ROUGH. RETURNED THE CAR TO DEALER WHOM REPAIRED AND SAID THEY REPLACED THE CONVERTER. SOON AGAIN THE ENGINE LIGHT CAME ON. FOUND FUEL CAP 'POPPED OFF' A FEW TIMES, ENGINE LIGHT GOES OUT THEN ON AGAIN. RETURNED TO DEALER WHOM REPLACED FUEL CAP. THERE WAS ALSO AN OIL LEAK FIXED. AGAIN THE ENGINE LIGHT CAME ON AND OFF AND THE ENGINE WOULD RUN ROUGH. SMOKE WOULD POUR OUT THE TAILPIPE, ENGINE SPUTTERING, DROVE BACK FROM MOUNTAINS. RETURNED CAR TO DEALER. THEY REPLACED POWERTRAIN CONTROL MODULE AND OXYGEN SENSOR (AGAIN). AND AGAIN, LATE JUNE 2015, ENGINE LIGHT COMES ON AND ENGINE SPUTTERING. DEALER TAKES CAR. DEALER TELLS US THEY ARE GOING TO 'GO THROUGH IT' AND DRIVE VEHICLE ENTIRE TIME. WE RECEIVE RENTAL CAR. DEALER CALLS AFTER WEEK AND SAID VEHICLE IS READY FOR PICKUP BUT THEY ARE AWAITING A CONVERTER AND ARE GOING TO REPLACE OXYGEN SENSOR ALSO. VEHICLE MILEAGE LOGGED; VEHICLE WAS NEVER 'DRIVEN'. RENTAL CAR TIME WAS USED UP. RETURNED CAR TO DEALER WHEN PART WAS IN. DEALER REPLACED CONVERTER BUT NOT O2 SENSOR?? THEY SAID IT DIDN'T NEED IT. DROVE CAR ABOUT 10 MILES AND GOT OUT. A VERY STRONG SMELL OF BURNING PLASTIC IS COMING FROM CAR. DEALER NOT RETURNING CALL. WILL BE RETURNING TO DEALER MONDAY JULY20, 2015. STILL DRIVING WITH STRONG PLASTIC BURN SMELL. LIFTED HOOD. WIRING HARNESS ABOVE HEATER LINE AND CONVERTER(MANIFOLD) IS BURNING. ENTIRE RIGHT SIDE OF ENGINE IS UNBEARABLE HOT. SILVER METAL BOX IN FRONT OF FUSE PANEL IS SO HOT IT BURNS TO THE TOUCH. CAR READS NORMAL TEMPS? MOST PROBLEMS ON BLOG OCCUR IN HOT SUMMER MONTHS. COINCIDENCE?
Electrical system, Fuel/propulsion system, Jul 15, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WOULD NOT START UNTIL AFTER THE FUEL PUMP RELAY FUSE WAS DISCONNECTED AND RECONNECTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Electrical system, Jul 14, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 14, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 10, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE REMEDY FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,500.
Electrical system, Engine, Jun 17, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED BUT THE VEHICLE WAS STILL COASTING. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE DEFECTIVE COMPONENT WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Electrical system, Jun 17, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND THE SPEED DECREASED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Electrical system, Jun 15, 2015
TO DATE I HAVE NOT RECEIVED A RECALL LETTER FROM FIAT CHRYSLER AMERICA (FCA) RE; THE ALTERNATOR ASSEMBLY MUST BE REPLACED AND THE TIPM CONTAINS AN INTERNAL FUEL PUMP RELAY THAT CAN FAIL. IN OCT 2014 I WAS VERBALLY INFORMED BY LUSTINE DODGE IN WOODBRIDGE VA ABOUT THESE RECALLS, BUT TOLD THAT THEY HAD NO REMDY OR PARTS TO FIX THE ISSUE. FOLLOWING THE NEWS REPORT IT APPEARS THAT FCA IS DRAGGING THEIR FEET TO FIX THE ISSUE AND PUTTING DRIVERS OF THE THE VEHICLES IN QUESTION IN DANGER.
Electrical system, Jun 11, 2015
FUEL PUMP RELAY INTERMITTENTLY INOPERATIONAL. MANUFACTURER AND DEALER WILL NOT ADDRESS ISSUE ON KNOWN RECALL WITHOUT BEING ABLE TO "REPLICATE" ISSUE AT SHOP. THIS IS AN INTERMITTENT FAILURE SO REPLICATING IF IS A ROLL OF THE DICE THAT COULD COST ME HUNDREDS BEFORE AN ACTUAL REPLICATION HAPPENS. THIS IS ABSURD AND CHRYSLER NEEDS TO MAKE RIGHT ON THIS ISSUE.
Steering, Electrical system, Jun 11, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Electrical system, Jun 10, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN OPERATING SLUGGISHLY PRIOR TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 9, 2015
SEVERAL TIMES WHILE DRIVING, THE ELECTRONIC THROTTLE LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY BEGINS TO JERK WHILE ON THE FREEWAY/SURFACE STREETS. IT NEARLY CAUSED AN ACCIDENT ONCE DUE TO THE DRASTIC REDUCTION IN POWER AND SPEED. SERVICE PEOPLE FOUND NOTHING WRONG AND WERE NO HELP. IT HAS REPEATED THIS SEVERAL TIMES WITH MY KIDS IN THE CAR. WHEN IT FIRST HAPPENED, WE WERE ON A ROAD TRIP 2200 MILES AWAY FROM HOME...LIMITED OPTIONS. EACH TIME WE HAD TO STOP AND REST BY TURNING OFF ENGINE, WAITING/OR RESTARTING IN NEUTRAL. TRULY A DANGER/SAFETY ISSUE AND MAJOR INCONVENIENCE.
Power train, Electrical system, Jun 8, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THERE WAS A DELAY IN ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Electrical system, Jun 4, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, May 28, 2015
2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT CRANK. IF IT DID, IT WOULD STOP IMMEDIATELY. *JB
Electrical system, Engine, May 18, 2015
PULLING OUT OF OUR DRIVEWAY ACCELERATED THE CAR DIED.PUSHED IT BACK INTO THE DRIVEWAY WHERE IT NOW SITS .CANNOT LET MY WIFE DRIVE A CAR THAT I GOT FOR HER AS A PRESENT. IT DOES START BUT I FOUND OUT THAT THE FUEL RELAY ON THIS CAR IS SUBJECT TO FAILURE. CHRYSLER JEEP DODGE HAS TO REPLACE THE WHOLE TIPM (FUSE BOX ) BECAUSE ALL THE RELAYS ARE MADE BY THE SAME COMPANY, OMRON. THEY PROPOSED A PATCH FOR THIS FIX NOT ACCEPTABLE .THE TIPM HAS TO BE SEALED FROM MOISTURE AND DIELECTRIC GREASE APPLIED AND RELIABLE RELAYS NOT BY OMRON HTTP://WWW.WSBTV.COM/NEWS/NEWS/LOCAL/CHANNEL-2-INVESTIGATES-POSSESSED-CARS-AND-THEIR-DA/NKCQ3/ .HTTP://VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP