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2012 Dodge Durango

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.

Complaints by model year
  12. 640

Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.

Primary concernElectrical system347 reports · 54% of complaints
Owner complaints640Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system347
  2. Engine141
  3. Fuel/propulsion system89
  4. Service brakes77
  5. Steering42
  6. Power train37
  7. Other or unspecified36
  8. Air bags28

Recalls and investigations

  1. Electrical systemNov 14, 2019

    Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

    A vehicle stall increases the risk of a crash.

    Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

    Campaign 19V813000 on NHTSA.gov

  2. Service brakesSep 18, 2017

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

    Campaign 17V572000 on NHTSA.gov

  3. Electrical system, alternator/generator/regulatorJul 10, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

    Campaign 17V435000 on NHTSA.gov

  4. Electrical system, wiringDec 28, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

    The vanity lamp wiring may short, increasing the risk of a vehicle fire.

    Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

    Campaign 15V879000 on NHTSA.gov

  5. Electrical systemFeb 27, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

    A vehicle stall increases the risk of a crash.

    Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.

    Campaign 15V115000 on NHTSA.gov

  6. Electrical system, alternator/generator/regulatorOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

    Campaign 14V634000 on NHTSA.gov

  7. Electrical system, wiringJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    If the vanity lamp wiring shorts, there is an increased risk of fire.

    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    Campaign 14V391000 on NHTSA.gov

  8. Service brakesApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    Campaign 14V154000 on NHTSA.gov

  9. Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

    If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.

    Campaign 14V104000 on NHTSA.gov

  10. Engine and engine coolingSep 29, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

    CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

    CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V487000 on NHTSA.gov

Representative owner complaints: electrical system

347 reports, newest first. Show all

  1. Electrical system, Engine, Feb 2, 2021

    THIS VEHICLE HAS HAD INTERMITTEN NO START AND STALL CONDITIONS WHILE DRIVING SINCE DECEMBER 2019. IT SEEMS TO QUIT WHEN SLOWING DOWN FOR A TURN, THIS HAS LEFT MY WIFE WITH A DEAD VEHICLE IN ONCOMING TRAFFIC. THIS HAS BEEN RECALLED 2 PREVIOUS TIMES AND REPAIRED BUT THE REPAIRS HAVE NOT HELPED. DECEMBER OF 2020 DODGE FINALLY CAM UP WITH A FIX FOR THE LATEST V62 RECALL AND WE HAD THE VEHICLE FIXED. 2 WEEKS LATER IT STARTED HAPPENING AGAIN. I WOULD THINK 3 RECALLS AND REPAIRS FOR THE SAME PROBLEM WOULD BE ENOUGH TO REMEDY THE SITUATION. THIS 3RD FIX TOOK 12 MONTHS!! I WANTY DODGE TO DO SOMETHING ABOUT THIS VEHICLE OR BUY IT BACK SO NOBODY ELSE GETS KILLED WHILE DRIVING IT. THIS VEHICLE HAD A NO SELL ORDER ON IT SO I AM STUCK WITH IT.

  2. Electrical system, Jan 13, 2021, fire

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND WHILE INSPECTING UNDER THE HOOD NOTICED THAT THE ALTERNATOR HAD CAUGHT ON FIRE. THE CONTACT CALLED THE FIRE AND POLICE DEPARTMENT BUT THE FIRE EXTINGUISHED ON ITS OWN BEFORE FIRE MARSHALS ARRIVED ON SCENE. A POLICE/FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT WAS INFORMED THAT IF SHE WOULD HAVE CONTINUED DRIVING, THE ENTIRE VEHICLE WOULD HAVE CAUGHT ON FLAMES. THE VEHICLE WAS TOWED TO LOCAL DEALER RALPH SELLERS CHRYSLER DODGE JEEP RAM (14215 AIRLINE HWY, GONZALES, LA 70737 (225) 529-9160) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED DUE TO AN INTERNAL SHORTAGE. THE VEHICLE WAS REPAIRED HOWEVER, UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,923.

  3. Electrical system, Fuel/propulsion system, Nov 16, 2020

    THE VEHICLE HAS HAD AN OPEN RECALL FOR OVER A YEAR ABOUT THE FUEL PUMP RELAY. MY VEHICLE HAS STOPPED RUNNING A FEW TIMES WHILE BEING DRIVEN ON THE FREEWAY. AT FIRST, IT WAS ABLE TO RESTART AFTER A FEW MINUTES. THEN, THE VEHICLE DID NOT START AT ALL. DODGE SAYS THEY STILL DO NOT HAVE THE PROPER RECALL REPAIR PART MADE YET AND WOULD STILL REPLACE IT WITH THE CURRENT PART THAT HAS BEEN RECALLED. I DID NEED TO HAVE THAT DONE TO BE ABLE TO DRIVE. AFTER 2 MONTHS OF DRIVING AN 80 MILE DAILY ROUND TRIP TO WORK AND HOME, IT HAS STOPPED RUNNING AGAIN. I HAVE CALLED DODGE AND TRIED TO GET THE VEHICLE TOWED AND FIXED PROPERLY BUT THEY ACT LIKE IT IS NOT THEIR COMPLETE CONCERN. THEY ARE CURRENTLY NOT PROVIDING TOWING OR A RENTAL. THIS IS VERY UNACCEPTABLE FOR A MANUFACTURER TO POST A RECALL AND THEN NOT GET IT PROPERLY FIXED IN OVER A YEAR TIME FRAME.

  4. Electrical system, Nov 16, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER,T HE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SALISBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  5. Electrical system, Nov 10, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SEASIDE CHRYSLER DODGE JEEP RAM (3 GEARY PLAZA, SEASIDE, CA 93955; (831) 394-6666) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE ALSO STALLED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT WAS RESTARTED ON SOME OCCASIONS AND ON OTHERS, THE VEHICLE HAD TO BE TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 87,230. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  6. Fuel system, Gasoline, Electrical system, Oct 30, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N. OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE VEHICLE, AND WAITED FOR APPROXIMATELY 45 MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

  7. Electrical system, Oct 26, 2020

    MY VEHICLE HAD A ALTERNATOR RECALL RECALL DATE WAS ISSUED ON JULY 10, 2017 I HAD MY LOCAL DODGE DEALER CHANGE THE DEFECTIVE ALTERNATOR BETWEEN APRIL AND AUGUST OF 2018. MY VEHICLE WAS IN STORAGE FOR ABOUT 7 MONTHS. MY BATTERY LIGHT KEPT COMING ON ON 10/25/ 2020 I HAD THE BATTERY AND ALTERNATOR TESTED AND ALTERNATOR SHOWED WAS CHARGING AT 11.13V WHICH IS UNDER THE ACCEPTABLE LIMIT. I BELIEVE THIS SHOULD BE A RECALL THE ALTERNATOR IS ONLY 2 YEARS OLD NOTHING AFTERMARKET IS INSTALLED IN VEHICLE TO EFFECT CHARGING SYSTEM.

  8. Electrical system, Oct 13, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER OURISMAN CHRYSLER DODGE JEEP RAM (12430 AUTO DR, CLARKSVILLE, MD 21029) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  9. Steering, Electrical system, Oct 13, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MCKAY'S DODGE CHRYSLER JEEP RAM FIAT (2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 247-6624) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT RESTARTED THE VEHICLE AND REGAINED STEERING FUNCTIONALITY. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  10. Electrical system, Oct 9, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB POYNTER CHRYSLER DODGE JEEP RAM (3020 N NATIONAL RD, COLUMBUS, IN 47201; (812) 372-2575) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  11. Electrical system, Sep 30, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  12. Electrical system, Engine, Sep 1, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TOWED TO WARSAW BUICK-GMC (2777 N DETROIT ST, WARSAW, IN 46582), TO BE DIAGNOSED. THE STARTER WAS REPLACED. THE VEHICLE WAS REPAIRED AND THE CONTACT STATED THAT SHE WAS CHARGED $1,100 FOR THE REPAIR. THE CONTACT STATED THAT WHILE LEAVING THE DEALER, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 20 MPH. THE VEHICLE FAILED TO RESTART. THE CONTACT WAITED FOR 30 MINUTES, RESTARTED THE VEHICLE AND DROVE BACK TO THE SAME DEALER. THE CONTACT STATED THAT THE TECHNICIAN HEARD THE VEHICLE FAILING TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AND REMAINED AT THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. (RECALL RELATED INCIDENT) TS

  13. Electrical system, Aug 31, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  14. Electrical system, Aug 21, 2020

    MY CAR IS CURRENTLY ONE OF THE CARS IN AN OPEN RECALL WITH DODGE FOR THE FUEL PUMP RELAY. I HAD THE FUEL PUMP RELAY REPLACED LAST WEEK 8/10/2020 SINCE THAT TIME THE CAR WAS DRIVEN MAYBE 4 TIMES. THE CAR WAS PARKED FOR THE LAST FOUR DAYS IN MY GARAGE I TRIED TO DRIVE IT TODAY AND IT STALLED AFTER 15 MINUTES WHILE I WAS DRIVING THANKFULLY IN A PARKING LOT. I ATTEMPTED TO PUT A NEW RELAY ON THE FUEL PUMP RELAY WIRING HARNESS BUT IT STILL WOULD NOT START. AFTER ABOUT 5 MINUTES I WOULD ASSUME THE WIRING HARNESS COOLED ENOUGH I COULD GET THE CAR STARTED AND THANKFULLY I WAS ONLY 2 MINUTES AWAY FROM THE DEALERSHIP. MY CAR HAS BEEN AT A DEALERSHIP THREE TIMES SINCE JUNE 10 AND TWICE IN ALMOST 2 WEEKS. THE MANUFACTURER IS NOT HELPING AND IS TELLING ME I HAVE TO WORK WITH THE DEALERSHIP. THEY ARE AT A LOSE FOR WHAT TO DO SINCE DODGE IS NOT GIVING THEM ANY DIRECTION. THE CAR IS NOT RELIABLE NOR DEPENDABLE AND CURRENTLY HAS A RECALL ON THE FUEL PUMP RELAY TO FIX THE RECALL THAT DID NOT WORK. I WOULD REALLY APPRECIATE SOME ASSISTANCE I CANNOT BE THE ONLY ONE WITH A DODGE VEHICLE FROM THIS RECALL THAT IS NOT HAVE ISSUES!

  15. Electrical system, Aug 11, 2020

    I WAS INFORMED BY THE DEALERSHIP THAT THE FUEL PUMP RELAY GOT TOO HOT AND CAUSED THE CAR TO FAIL. HOW DOES A PERSON KNOW WHEN OR IF THIS IS GOING TO HAPPEN AND IS THIS NOT A HUGE SAFETY ISSUE?

  16. Electrical system, Other or unspecified, Fuel/propulsion system, Aug 11, 2020

    MY DURANGO HAS STALLED NUMEROUS TIMES. THE RECALL FOR THE FUEL PUMP RELAY RECALL HAS BEEN PERFORMED AND REPLACED AND TWO NEW RELAYS HAVE BEEN INSTALLED. THE LAST RELAY LASTED TWO MONTHS AND FAILED COMPLETELY YESTERDAY. MY CAR HAS BEEN TOWED TO A DEALERSHIP. THERE IS AN OPEN RECALL ON THIS ISSUE WITH NO TIMELINE FOR A FIX. I WAS LUCKY ENOUGH YESTERDAY TO GET THE CAR TO A PARKING SPACE INSTEAD OF PULLING INTO TRAFFIC ON A BUSY ROAD BEFORE IT DIED.

  17. Electrical system, Aug 10, 2020

    CAR DOESN'T START

  18. Electrical system, Aug 10, 2020, fire

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE THE WARNING MESSAGE DISPLAYED INDICATING A FAILURE WITH THE BATTERY AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT INDICATED THE HOOD OF THE VEHICLE BECAME EXTREMELY HOT TO THE TOUCH DURING THE INCIDENT AND ALL ELECTRONICS TO THE VEHICLE SEIZED TO OPERATE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY AND ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE BATTERY AND ALTERNATOR WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V634000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

  19. Electrical system, Jul 25, 2020, fire

    MY VECHILE DID EVERYTHING UNDER THE T36 RECALL AND DEALERSHIP IS TRYING TO STICK ME WITH THE REPAIR BILL AFTER FAC TOLD TO TAKE MY VECHILE IN DUE TO T36 RECALL REPAIRS SAYING MY VIN DOESN'T FALL UNDER THE RECALL ON A 2012 DODGE DURANGO CITADEL UT EXPERIENCE EVERYTHING IN THE RECALL I JUST PURCHASED THE VECHILE NOT EVEN A YEAR AGO

  20. Electrical system, Jul 25, 2020, fire

    I WAS TRAVELING AT A SPEED OF 55 BRAKING TO MAKE A RIGHT TURN AND I EXPERIENCED SUDDEN ALTERNATOR FAILURE, THE BATTERY LIGHT CAME UP ON DASH FOLLOWED BY RADIO SHUTTING OFF THEN ALL THE LIGHT CAME ON AS A LOSS OF POWER AND VECHILE STALLING, WASN'T ABLE TO START THE CAR OR JUMP IT OFF DRAINED MY BATTERY, WITH SMOKE AND A SMELL AS IF WIRE WAS BURNING HAD TO HAVE IT TOWED CAUSE WASN'T DRIVABLE AND WOULDN'T GO IN GEAR, CONTACTED FCA WAS TOLD TO TAKE IT TO NEAREST DEALERSHIP FOR REPAIRS UNDER T36 RECALL ONCE REPAIRS WERE DONEWAS TOLD THAT MY VIN ISNT IN THE RECALL BUT EXPERIENCED THE SAME AS T36 RECALL ALTERNATOR SHORTING OUT AND FAILURE NOW STUCK WITH REPAIR BILLS AS WELL AS 2 TOWE BILLS

  21. Electrical system, Other or unspecified, Fuel/propulsion system, Jul 15, 2020

    I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE PAST YEAR, THE CAR HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT FOR THE DOORS LOCKING AND UNLOCKING ON THEIR OWN. I HAVEN'T BEEN ABLE TO LOCK THE DOORS WHEN IN PUBLIC. MY KEY FOB HASN'T WORKED EVEN AFTER REPLACING THE BATTERY INSIDE. THE CAR HAS SET THE ALARM OFF EVEN WHEN UNPROMPTED. IT WILL LOCK/UNLOCK WHILE DRIVING.THE CAR HAS STALLED, WHILE DRIVING, AT LEAST 3 TIMES SINCE NOVEMBER 2019. FOR EACH OCCURRENCE, THE VEHICLE WAS SLOWING/EXCELLING WITH A TRAFFIC LIGHT OR TO TURN INTO A PARKING LOT. ON ONE OCCASION, THE CAR WOULD NOT CRANK OVER AND A RED LIGHT WAS BLINKING ON THE DASH. THE LOCK ISSUE BEGAN HAPPENING AGAIN AND I COULD NOT GET IT STARTED. IT HAD BEEN STATIONARY. WHEN I CAME BACK TO THE VEHICLE LATER, IT WORKED FINE WITH NO RED LIGHT. THE MECHANICS NOTICED THE TEMPERAMENTAL PROBLEMS BUT COULD NOT GET THE VEHICLE TO CONSISTENTLY REPEAT THE PROBLEM. I'VE ALSO REPLACED THE WATER PUMP AND HAD ISSUES WITH THE AIR CONDITIONING. AT THIS MOMENT, IT DOESN'T WANT TO WORK FOR THE DRIVER'S SPOT ONLY.

  22. Electrical system, Jul 8, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080; PHONE: (269) 685-5800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHEN SLOWING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED ONCE RESTARTED. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 50 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  23. Electrical system, Jul 2, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITHOUT WARNING. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE VEHICLE IMMEDIATELY SHUT-OFF WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN INTERIM REPAIR WAS AVAILABLE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP COULD BE REPLACED WITH A NEWER BUT DEFECTIVE FUEL PUMP WHILE AWAITING THE FINAL REPAIR. BLAISE ALEXANDER CHRYSLER DODGE JEEP RAM FIAT (1080 E. COLLEGE AVE, STATE COLLEGE, PA 16801) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PERFORM THE REPAIR SUGGESTED BY THE MANUFACTURER. THE CONTACT THEN REACHED OUT COURTESY MOTOR SALES INC (3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602) AND WAS INFORMED THAT THE DEALER WOULD PERFORM THE INTERIM REPAIR ON THE VEHICLE. AN APPOINTMENT WAS NOT YET SCHEDULED FOR THE INTERIM REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

  24. Electrical system, Jun 25, 2020

    TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED 5 MORE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO THE MCCUBBIN MOTORS LOCATED AT 301 E. CLIFTY DR, MADISON, IN 47250, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE DEALER TO REPLACE THE RELAY. THE RELAY WAS REPLACED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO CONFIRM WHEN THE REMEDY PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB

  25. Electrical system, Jun 22, 2020

    RELAY FUEL MY CAR STOP TURN ON 3 TIMES STOP WHEN WAS DRIVING. WHAT HAPPEN WHEN NOT HAVE THE PIECE AND I CAN DRIVE MY CAR? NOW IS IN THE DEALER WAIT FOR THE REPAIR. *TR