2012 Dodge Durango
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Durango model years with reports.
Of the 2012 reports, 17 involved a crash and 32 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: engine
149 reports, newest first. Show all
Steering, Electrical system, Engine, Jan 19, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR, TURLOCK, CA 95380) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE AT A STOP SIGN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TWENTY SEVEN POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,599.
Electrical system, Engine, Jan 16, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT OCCASIONALLY HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER DODGE (40 AUTO CENTER DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A SECOND RECALL WAS OPENED; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Electrical system, Engine, Jan 5, 2018
THE FAILED TIPM IS DANGEROUS AND COULD LEAVE YOU STRANDED FROM ASTALLED ENGINE. THE FAILED ALTERNATOR MAY HAVE BEEN A BY PRODUCT OF THE FAULTY TIPM. THIS PART SHOULD BE PART OF A RECALL.
Steering, Service brakes, Engine, Jan 5, 2018
WHEN DRIVING THE VEHICLE, AT DIFFERENT SPEEDS EACH TIME THE PROBLEM OCCURRED, AND APPLYING THE BRAKES, THE VEHICLE WILL SHUT OFF AND THE STEERING WHEEL WILL LOCK. REQUIRING THE VEHICLE TO BE RESTARTED EITHER ROLLING IN NEUTRAL OR FULLY STOPPED IN PARK.
Engine, Dec 29, 2017
MY VEHICLE BEGAN HAVING THIS ISSUE IN 2015. MY VEHICLE HAS A LONG CRANK AND SOMETIMES DOES NOT TURN OVER. IT WILL ALSO TURN OVER, THEN SPUTTER OUT AFTER RUNNING FOR 20-30 SECONDS. IN 2015, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING ON/NOT TURNING OVER. I HAD THE VEHICLE TOWED DEALER AND THE TIPM MODULE WAS REPLACED. THE VEHICLE INTERMITTENTLY HAD THE ISSUE TURNING OVER, BUT WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD THAT THE ISSUE COULD NOT BE REPLICATED. IN 2016, MY VEHICLE SHUT OFF ON ME WHILE I WAS DRIVING ON THE FREEWAY. THE HAZARD LIGHTS WOULD NOT WORK, THE VEHICLE WOULD NOT TURN ON, AND THE GEARS WOULD NOT CHANGE TO FACILITATE A TOW. UPON OPENING THE HOOD OF THE VEHICLE, IT APPEARED AS THOUGH THERE WAS A MALFUNCTION WITH THE ALTERNATOR AND FUSES (OF WHICH I HAVE VIDEO). I HAD MY VEHICLE TOWED TO THE DEALER AND WAS CALLED BY A SERVICE ADVISOR THE NEXT DAY. I WAS TOLD THAT MY WIN MODULE HAD TO BE REPLACED, WHICH I PAID FOR. IN ADDITION, MY BATTERY HAD DIED, AND I PAID TO REPLACE THAT. I TOLD THE DEALERSHIP I HAD VIDEO OF THE ALTERNATOR AND FUSES MALFUNCTIONING AND THEY STATED THEY DID NOT NEED THE VIDEO AS THE COMPUTER DIAGNOSIS POINTED TO AN ISSUE WITH THE WIN MODULE. SEVERAL MONTHS LATER, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING OVER. I REQUESTED A TOW AND THE TOW TRUCK DRIVER SUGGESTED I USE THE ACTUAL KEY INSTEAD OF THE PUSH BUTTON IGNITION, WHICH I HAVE BEEN DOING. I TOOK THE VEHICLE IN AGAIN IN OCTOBER, AS THE VEHICLE AGAIN BEGAN TO HAVE THE LONG CRANK ISSUE AND WOULD INTERMITTENTLY NOT START. I WAS TOLD THERE WAS A RECALL ON MY ALTERNATOR, BUT A REPLACEMENT WAS NOT AVAILABLE. THE DEALERSHIP REPLACED MY ALTERNATOR, BUT INFORMED ME THAT IT STILL WOULD NOT BE THE IMPROVED/RECALL PART. I HAVE TAKEN THE VEHICLE BACK IN THREE (3) MORE TIMES FOR THE SAME ISSUE AND EVERY TIME, I AM TOLD THAT THE VEHICLE REQUIRED A SOFTWARE UPDATE.
Engine, Dec 28, 2017
VEHICLE STALLED TWICE IN THE PAST MONTH WHILE DRIVING ON THE HIGHWAY AT 65 MPH. LOST POWER STEERING CAPABILITY WHICH CREATED A DANGEROUS SITUATION IN AN ATTEMPT TO PULL THE VEHICLE TO THE SHOULDER. SECOND INCIDENT HAPPENED YESTERDAY. VEHICLE DID RESTART AFTER A FEW ATTEMPTS. VEHICLE RECALL R09 WAS ALLEGEDLY ADDRESSED BY ROUTE 46 DODGE IN NJ IN 2015.
Engine, Dec 11, 2017
RECALL T36/NHTSA 17V-435 FCA STILL HAS STATUS AS PARTS NOT AVAILABLE AFTER ALMOST 6 MONTHS.
Electrical system, Engine, Dec 7, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (MCHUGH CHRYSLER DODGE JEEP RAM FIAT, 3420 MAPLE AVE, ZANESVILLE, OH 43701) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.
Engine, Nov 30, 2017
CRANKED THE CAR ONE MORNING AND WHEN STARTED DRIVING ,THE CHECK ENGINE LIGHT CAME ON AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AND WAS LOOSING POWER. THE CAR WAS STALLING AFTER 20 MINUTES DRIVE. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC CAME WITH A MISFIRE CYLINDER #5. FURTHER DIAGNOSTIC REVEAL BROKEN CAM SHAFT. THE CAR HAS ONLY 66773 MILES. THE REPAIR WAS DONE IT WAS LONG AND EXPENSIVE ABOUT $4500.
Engine, Oct 17, 2017
CAR WAS NOT EXPERIENCING ANY PROBLEMS. CRANKED IT TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON AND THERE WAS A NOISE COMING FROM THE ENGINE. TOOK TO THE DEALERSHIP AND FIRST TEST INDICATED A MISFIRE IN #5. CHANGED PLUGS AND FILTER. NO CHANGE IN CAR. BACK TO DEALERSHIP AND $150 DIAGNOSTIC TEST REVEALED BENT CAM SHAFT.
Electrical system, Engine, Oct 5, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AFTER A FEW SECONDS, AND THE VEHICLE RETURNED TO NORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALSER CHRYSLER JEEP DODGE RAM, 314 MAINSTREET, HOPKINS, MN 55343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 32554257 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Sep 21, 2017
THE TRANSMISSION COOLER WAS FOUND TO BE LEAKING SEVERELY. LUCKILY NOTICED BEFORE OVERHEATING AND DAMAGE TO THE TRANSMISSION.
Engine, Sep 21, 2017
THE FRONT MAIN CRANK SEAL BEGAN TO LEAK AND EJECT OIL ALL OVER THE FRONT OF THE ENGINE COMPARTMENT. LUCKILY DISCOVERED BEFORE DAMAGE TO THE ENGINE.
Steering, Power train, Engine, Jul 18, 2017, crash
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER FOR TAKING A LONG TIME TO CRANK. AFTER UNKNOWN REPAIRS WERE PERFORMED, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY AND, IN ORDER TO RESTART THE VEHICLE, THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL OR PARK. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO PULL TO THE RIGHT, VEERED OFF THE ROAD, AND CRASHED INTO A BRIDGE WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SHIELD OVER THE WHEEL WELL DETACHED, AND THE FRONT PASSENGER SIDE TIRE, SPOILER, AND RIM WERE DAMAGED DUE TO THE CRASH. THE CONTACT TOOK THE VEHICLE BACK TO THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER, BUT IT WAS NOT REPAIRED DUE TO THE REPAIRS BEING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE DEALER TO PROVIDE A SECOND REPAIR; HOWEVER, IT WAS NOT VERIFIED IF THE REPAIR WOULD BE FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME AS OF YET. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Steering, Vehicle speed control, Engine, May 9, 2017
AS I TURNED RIGHT, THE VEHICLE ONCE AGAIN STALLED. THE ENGINE TURNED OFF, BUT ALL THE ELECTRICAL SYSTEMS CONTINUED TO WORK. I PLACED MY FOOT ON THE GAS TO DEMONSTRATE THAT IT WOULD NOT MOVE WHILE THE VEHICLE WAS STILL IN DRIVE. THEN I DID THE SAME WITH THE BREAK TO DEMONSTRATE THAT IT WOULDN'T RESPOND. I PUT THE VEHICLE IN PARK WITH MY FOOT ON THE BRAKE AND THE VEHICLE RESTARTED. MY CHILDREN WERE IN THE VEHICLE AND MY OLDEST SON RECORDED UNTIL WE REACHED THE INTENDED STOPPING POINT. THE MILEAGE ON THE VEHICLE WAS 94,624. THE VEHICLE HAD A TRIGGER BOX / FLIGHT RECORDER, BUT IT QUIT FUNCTIONING THE PREVIOUS WEEK WHEN THE CAR ALSO STOPPED LAST WEEK.
Steering, Vehicle speed control, Engine, May 9, 2017
OUR DODGE DURANGO STALLED AS I WAS TURNING LEFT. WHEN I WENT TO PUSH THE TRIGGER BOX, IT DID NOT WORK AND WILL NOT COME BACK ON. I RESTARTED THE CAR AND WAITED, BUT THE TRIGGER BOX NO LONGER WORKS. THIS IS OF COURSE STRANGE BECAUSE ONCE AGAIN, NOTHING CAN BE RECORDED. THE KEY FOB BATTERY IS BRAND NEW AND THE PUSH BUTTON WAS IN USE. I HAVE A VIDEO FOR DOCUMENTATION. THE MILEAGE IS 94,017. WE HAVE RECORDED VIA TRIGGER BOX DAILY JERKS WITH THE DURANGO AND NOW THE MAJOR ISSUE WE NEEDED DOCUMENTATION OF CAN'T BE CAPTURED BECAUSE THE DEVICE NO LONGER OPERATES.
Steering, Vehicle speed control, Engine, May 9, 2017
I CAME TO A STOP AT A STOP LIGHT TO TURN RIGHT AND THE VEHICLE STALLED. I DIDN'T HAVE TIME TO RECORD IT BECAUSE THERE WERE CARS COMING DOWN THE EXIT BEHIND ME. I IMMEDIATELY KEPT MY FOOT ON THE BRAKE AND PLACED THE VEHICLE IN PARK AND RESTARTED IT. THE MILEAGE IS AT 93,322. THE FLIGHT RECORDER THE DEALERSHIP PLACED ON THE VEHICLE DIDN'T WORK SO THERE WAS NOTHING TO CAPTURE.
Engine, Fuel/propulsion system, May 4, 2017
WE HAD A RECALL FIXED ON THE FUEL PUMP RELAY AND SINCE THEN THE VEHICLE STALLS WHILE DRIVING.DIDN'T DO THAT BEFORE THE WORK
Steering, Electrical system, Engine, Apr 18, 2017
MY BATTERY LIGHT CAME ON. WITHIN MINUTES ALL THE OTHER LIGHTS ON MY DASHBOARD CAME ON, MY AIR STARTING BLOWING HOT AND THEN IT STARTED TO STALL. LUCKILY I WAS ON A SMALL ROAD AND WAS ABLE TO COAST OFF ONTO THE GRASS. THE CAR WAS DEAD AND SMOKE WAS POURING FROM THE ALTERNATOR. I WENT AND BOUGHT A NEW BATTERY AND ALTERNATOR. WITHIN IN 2 MINUTES OF INSTALLING BOTH, MY CAR DID THE SAME EXACT THING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS THE ALTERNATOR. I EXPLAINED THAT I HAD ALREADY REPLACED IT AND THINK IT COULD BE MORE SEVERE. THEY TOLD ME THEY WOULD REPLACE THE ALTERNATOR WITH LABOR I'M LOOKING AT $1200. THAT'S NOT INCLUDING IF THAT DOESN'T FIX THE ISSUE. THEY SAIS IT COULD HAVE FRIED MY (PCM) POWER CONTROL MODULE WHICH COULD COST ME AT LEAST $1000 MORE PLUS LABOR. HOW IS IT THEY AREN'T RECALLING THE 2012 DURANGO WITH 180 AMP ALTERNATOR BUT ALL THE OTHERS? THIS CAR IS ONLY 5 YEARS OLD, I SHOULDN'T HAVE HAD TO REPLACE THE ALTERNATOR GOING ON 3 TIMES NOW. I DON'T FEEL SAFE DRIVING MY SON IN THIS CAR ANYMORE. I'VE SEEN ENOUGH COMPLAINTS SAYING THIS CAUSED ACCIDENTS SINCE THE CAR JUST DIES WHILE DRIVING.
Electrical system, Engine, Apr 3, 2017
UPON ARRIVING HOME, A STRONG ODOR OF ELECTRICAL BURNING WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE ELECTRICAL LIGHT CAME ON AND SMOKE WAS VISIBLE COMING FROM THE ENGINE COMPARTMENT. THE CAR WAS PARKED IN THE GARAGE AND WAS IMMEDIATELY TURNED OFF. SIMILAR TO RECALL P60; HOWEVER OUR CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF A DIFFERENT ALTERNATOR AND SLIGHTLY DIFFERENT ENGINE TYPE.
Engine, Fuel/propulsion system, Feb 23, 2017
MY DODGE DURANDO 2012 HAVE TO MANY PROBLEMS MY CAR STOP WITHN IS RUNNING SEVERAL TIMES A TAKE TO DEALER THE CHANGE THE FUEL PUMP AND THE NEX DAY HAVE ENEGINE LIGTH TAKE BACK TO DEALER NOW THE SAID IS CATALYST , AND ARENT BUT MY CAR 2012 I BELIEVE IS NOT TO OLD TO HAVE TO MANY PROBLEMS I BELIEVE IT'S ALL FACTORY DEFAULT.
Power train, Electrical system, Engine, Feb 22, 2017
THE VEHICLE STALLS WHILE DRIVING (VERY INTERMITTENTLY). DOES NOT LOG ANY ENGINE CODES AND MAINLY HAPPENS ON DECELERATION. BUT HAS HAPPENED AT HIGHWAY SPEEDS WHEN EXITING THE FREEWAY AND ALSO AT LOW SPEEDS WHEN COMING TO A STOP SIGN. WHEN THE ENGINE STALLS YOU LOOSE POWER STEERING AND BRAKES BUT ALL OF THE ELECTRONICS KEEP WORKING RADIO, LIGHTS, ETC... I HAVE CALLED CHRYSLER CARE OPENED A CASE, WHICH THEY ASSISTED IN SCHEDULING AN APPOINTMENT FOR THE VEHICLE AT THE LOCAL DODGE DEALER. THE CASE WAS CLOSED BY CHRYSLER SINCE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WE BOUGHT THIS VEHICLE WITH 50,000 MILES ON IT AND IT NOW HAS 76,000 AND HAS STALLED ON US SEVERAL TIMES I WOULD SAY (12) OVER THE 26,000 MILES WE HAVE POUT ON IT. IF YOU GOOGLE THIS COMPLAINT/PROBLEM WITH THE 2011/2012 DURANGO IT IS WIDELY KNOWN AND A VERY SERIOUS ISSUE TO BE IGNORING, SOMEONE IS GOING TO BE KILLED BECAUSE OF THIS.
Steering, Vehicle speed control, Engine, Feb 1, 2017
AROUND 7:20 AM I HAD JUST EXITED A RAMP TO GO BENEATH THE UNDERPASS TO TURN LEFT. THE MILEAGE CHANGE WAS 60 MPH TO 35 MPH. BEFORE THE CAR COULD COME TO A COMPLETE STOP APPLIED BY BRAKES, IT STALLED. THERE WERE OTHER VEHICLES BEHIND US WHO HAD TO GO AROUND. MY CHILDREN WERE WITH ME AND ONE RECORDED TO SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND THAT THE BRAKE AND THE GAS WOULD NOT RECEIVE A RESPONSE FROM THE CAR. THIS IS THE THIRD DAY IN A ROW THAT VEHICLE HAS STALLED SINCE WE RECEIVED IN BACK FROM THE DEALERSHIP.
Steering, Engine, Feb 1, 2017
I WAS IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION. AS I TURNED THE WHEEL LOCKED UP AND THE CAR SLOWED DOWN AND EVENTUALLY STOPPED. I HAD TO VEER TO THE RIGHT AS MUCH AS I COULD. I PUT THE CAR IN PARK AND WHEN I STARTED IT AGAIN, IT SHOOK. I PROCEEDED TO DRIVE HOME. DUE TO IT BEING NIGHT AND WHERE I WAS POSITIONED, I COULDN'T RECORD THE ISSUE, BUT I DID DOCUMENT THE MILEAGE.
Steering, Electrical system, Engine, Feb 1, 2017
I WAS IN LINE TO TURN LEFT UNDER THE UNDERPASS. WHEN I PRESSED THE GAS, THE VEHICLE WOULD NOT MOVE. THE WHEEL LOCKED UP AS I TRIED TO MOVE FORWARD. I HAD TO TURN ON MY EMERGENCY LIGHTS AND SIGNAL OTHER TO GO AROUND ON THE RIGHT BECAUSE NO ONE COULD PASS ME ON THE LEFT. I PUT THE CAR IN PARK AND RESTARTED IT. THERE WAS NO DASHBOARD LIGHT TO INDICATE THAT ANYTHING WAS WRONG. MY SON WAS ABLE TO RECORD AND SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND NOT MOVING. I CONTACTED THE AREA MANAGER TO ASK IF THIS KNOWN, UNSAFE VEHICLE COULD BE BOUGHT BACK AT THE HIGHEST NADA VALUE. HIS RESPONSE WAS, 'I'M NOT OFFERING A REPURCHASE.' HE SHARED THAT HE WOULD GET ANOTHER TECHNICIAN PERSONALLY INVOLVED. WE JUST RECEIVED THE CAR FROM THE SHOP ON WEDNESDAY, JANUARY 25, 2017 AFTER THE ENTIRE TIPM WAS REPLACED AND IT STOPPED AGAIN! *TR